OTL logfile created on: 12/3/2013 15:16:57 - Run 3 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\DIANNE\Downloads 64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation Internet Explorer (Version = 9.10.9200.16736) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 3.75 Gb Total Physical Memory | 2.07 Gb Available Physical Memory | 55.19% Memory free 7.50 Gb Paging File | 5.93 Gb Available in Paging File | 79.06% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 451.91 Gb Total Space | 370.08 Gb Free Space | 81.89% Space Free | Partition Type: NTFS Computer Name: DH-INC | User Name: DIANNE | Logged in as Administrator. Boot Mode: SafeMode with Networking | Scan Mode: All users | Quick Scan | Include 64bit Scans Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Processes (SafeList) ==========[/color] PRC - C:\Users\DIANNE\Downloads\OTL.exe (OldTimer Tools) PRC - C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation) PRC - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) PRC - C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe (Carbonite, Inc.) PRC - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe (Adobe Systems, Inc.) [color=#E56717]========== Modules (No Company Name) ==========[/color] MOD - C:\Users\DIANNE\AppData\Local\Google\Chrome\User Data\SwiftShader\1.0.5.0\libGLESv2.dll () MOD - C:\Users\DIANNE\AppData\Local\Google\Chrome\User Data\SwiftShader\1.0.5.0\libEGL.dll () MOD - C:\Program Files (x86)\Mozilla Firefox\mozjs.dll () MOD - C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\ppgooglenaclpluginchrome.dll () MOD - C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\pdf.dll () MOD - C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\ffmpegsumo.dll () MOD - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll () MOD - C:\Program Files (x86)\FileZilla FTP Client\fzshellext.dll () [color=#E56717]========== Services (SafeList) ==========[/color] SRV:[b]64bit:[/b] - (NisSrv) -- c:\Program Files\Microsoft Security Client\NisSrv.exe (Microsoft Corporation) SRV:[b]64bit:[/b] - (MsMpSvc) -- c:\Program Files\Microsoft Security Client\MsMpEng.exe (Microsoft Corporation) SRV:[b]64bit:[/b] - (!SASCORE) -- C:\Program Files\SUPERAntiSpyware\SASCore64.exe (SUPERAntiSpyware.com) SRV:[b]64bit:[/b] - (CarboniteService) -- C:\Program Files\Carbonite\Carbonite Backup\CarboniteService.exe (Carbonite, Inc. (www.carbonite.com)) SRV:[b]64bit:[/b] - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation) SRV:[b]64bit:[/b] - (AMD External Events Utility) -- C:\Windows\SysNative\atiesrxx.exe (AMD) SRV:[b]64bit:[/b] - (wlcrasvc) -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe (Microsoft Corporation) SRV - (MozillaMaintenance) -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe (Mozilla Foundation) SRV - (AdobeFlashPlayerUpdateSvc) -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe (Adobe Systems Incorporated) SRV - (BingDesktopUpdate) -- C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe (Microsoft Corp.) SRV - (AdobeARMservice) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated) SRV - (SkypeUpdate) -- C:\Program Files (x86)\Skype\Updater\Updater.exe (Skype Technologies) SRV - (HP DS Service) -- C:\Program Files (x86)\HP\HPBDSService\HPBDSService.exe (Hewlett-Packard Company) SRV - (SftService) -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe (SoftThinks SAS) SRV - (HP LaserJet Service) -- C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe (HP) SRV - (GoToAssist) -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe (Citrix Online, a division of Citrix Systems, Inc.) SRV - (RoxWatch12) -- C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe (Sonic Solutions) SRV - (RoxMediaDB12OEM) -- C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe (Sonic Solutions) SRV - (NOBU) -- C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe (Dell, Inc.) SRV - (clr_optimization_v4.0.30319_32) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation) SRV - (clr_optimization_v2.0.50727_32) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation) SRV - (GameConsoleService) -- C:\Program Files (x86)\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe (WildTangent, Inc.) SRV - (dlcj_device) -- C:\Windows\SysWOW64\dlcjcoms.exe () [color=#E56717]========== Driver Services (SafeList) ==========[/color] DRV:[b]64bit:[/b] - (TsUsbFlt) -- C:\Windows\SysNative\drivers\TsUsbFlt.sys (Microsoft Corporation) DRV:[b]64bit:[/b] - (NisDrv) -- C:\Windows\SysNative\drivers\NisDrvWFP.sys (Microsoft Corporation) DRV:[b]64bit:[/b] - (amd_sata) -- C:\Windows\SysNative\drivers\amd_sata.sys (Advanced Micro Devices) DRV:[b]64bit:[/b] - (amd_xata) -- C:\Windows\SysNative\drivers\amd_xata.sys (Advanced Micro Devices) DRV:[b]64bit:[/b] - (RdpVideoMiniport) -- C:\Windows\SysNative\drivers\rdpvideominiport.sys (Microsoft Corporation) DRV:[b]64bit:[/b] - (Fs_Rec) -- C:\Windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation) DRV:[b]64bit:[/b] - (PCDSRVC{1E208CE0-FB7451FF-06020101}_0) -- c:\Program Files\Dell Support Center\pcdsrvc_x64.pkms (PC-Doctor, Inc.) DRV:[b]64bit:[/b] - (SASDIFSV) -- C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys (SUPERAdBlocker.com and SUPERAntiSpyware.com) DRV:[b]64bit:[/b] - (SASKUTIL) -- C:\Program Files\SUPERAntiSpyware\saskutil64.sys (SUPERAdBlocker.com and SUPERAntiSpyware.com) DRV:[b]64bit:[/b] - (atikmdag) -- C:\Windows\SysNative\drivers\atikmdag.sys (ATI Technologies Inc.) DRV:[b]64bit:[/b] - (amdkmdag) -- C:\Windows\SysNative\drivers\atikmdag.sys (ATI Technologies Inc.) DRV:[b]64bit:[/b] - (amdkmdap) -- C:\Windows\SysNative\drivers\atikmpag.sys (Advanced Micro Devices, Inc.) DRV:[b]64bit:[/b] - (amdsata) -- C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices) DRV:[b]64bit:[/b] - (amdxata) -- C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices) DRV:[b]64bit:[/b] - (HpSAMD) -- C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company) DRV:[b]64bit:[/b] - (PxHlpa64) -- C:\Windows\SysNative\drivers\PxHlpa64.sys (Sonic Solutions) DRV:[b]64bit:[/b] - (AtiHdmiService) -- C:\Windows\SysNative\drivers\AtiHdmi.sys (ATI Technologies, Inc.) DRV:[b]64bit:[/b] - (k57nd60a) -- C:\Windows\SysNative\drivers\k57nd60a.sys (Broadcom Corporation) DRV:[b]64bit:[/b] - (amdsbs) -- C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.) DRV:[b]64bit:[/b] - (LSI_SAS2) -- C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation) DRV:[b]64bit:[/b] - (stexstor) -- C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology) DRV:[b]64bit:[/b] - (StillCam) -- C:\Windows\SysNative\drivers\serscan.sys (Microsoft Corporation) DRV:[b]64bit:[/b] - (ebdrv) -- C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation) DRV:[b]64bit:[/b] - (b06bdrv) -- C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation) DRV:[b]64bit:[/b] - (b57nd60a) -- C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation) DRV:[b]64bit:[/b] - (hcw85cir) -- C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.) DRV:[b]64bit:[/b] - (AtiPcie) -- C:\Windows\SysNative\drivers\AtiPcie.sys (Advanced Micro Devices Inc.) DRV:[b]64bit:[/b] - (WimFltr) -- C:\Windows\SysNative\drivers\WimFltr.sys (Microsoft Corporation) DRV - (WIMMount) -- C:\Windows\SysWOW64\drivers\wimmount.sys (Microsoft Corporation) [color=#E56717]========== Standard Registry (SafeList) ==========[/color] [color=#E56717]========== Internet Explorer ==========[/color] IE:[b]64bit:[/b] - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990} IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}: "URL" = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7 IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990} IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC IE - HKLM\..\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}: "URL" = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7 IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0 IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0 IE - HKU\S-1-5-21-1969209751-449001428-3356654911-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1 IE - HKU\S-1-5-21-1969209751-449001428-3356654911-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ IE - HKU\S-1-5-21-1969209751-449001428-3356654911-1001\..\SearchScopes,DefaultScope = {49606DC7-976D-4030-A74E-9FB5C842FA68} IE - HKU\S-1-5-21-1969209751-449001428-3356654911-1001\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE10SR IE - HKU\S-1-5-21-1969209751-449001428-3356654911-1001\..\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}: "URL" = http://www.bing.com/search?FORM=BDKTDF&PC=BDT3&q={searchTerms}&src=IE-SearchBox IE - HKU\S-1-5-21-1969209751-449001428-3356654911-1001\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7 IE - HKU\S-1-5-21-1969209751-449001428-3356654911-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0 [color=#E56717]========== FireFox ==========[/color] FF - prefs.js..browser.search.useDBForOrder: true FF - prefs.js..browser.startup.homepage: "http://www.altavista.com/" FF - prefs.js..extensions.enabledAddons: %7B635abd67-4fe9-1b23-4f01-e679fa7484c1%7D:3.1.0.20130818030116 FF - prefs.js..extensions.enabledAddons: pinterest%40robertnyman.com:1.1 FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:25.0.1 FF - user.js - File not found FF:[b]64bit:[/b] - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_9_900_117.dll File not found FF:[b]64bit:[/b] - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found FF:[b]64bit:[/b] - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation) FF:[b]64bit:[/b] - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation) FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll () FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.9.2: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation) FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation) FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation) FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation) FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation) FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation) FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll (Google Inc.) FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll (Google Inc.) FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.) FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2011/09/12 07:08:45 | 000,000,000 | ---D | M] (No name found) -- C:\Users\DIANNE\AppData\Roaming\Mozilla\Extensions [2013/10/16 10:39:54 | 000,000,000 | ---D | M] (No name found) -- C:\Users\DIANNE\AppData\Roaming\Mozilla\Firefox\Profiles\maq970wp.default\extensions [2013/08/21 10:01:00 | 000,000,000 | ---D | M] (Yahoo! Toolbar) -- C:\Users\DIANNE\AppData\Roaming\Mozilla\Firefox\Profiles\maq970wp.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1} [2013/10/16 10:39:54 | 000,018,590 | ---- | M] () (No name found) -- C:\Users\DIANNE\AppData\Roaming\Mozilla\Firefox\Profiles\maq970wp.default\extensions\pinterest@robertnyman.com.xpi [2011/09/30 12:02:28 | 000,001,228 | ---- | M] () -- C:\Users\DIANNE\AppData\Roaming\Mozilla\Firefox\Profiles\maq970wp.default\searchplugins\altavista.xml [2013/11/20 12:03:09 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions [2013/11/20 12:03:09 | 000,000,000 | ---D | M] (Click to call with Skype) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} [2013/11/20 12:03:09 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} [2013/11/20 12:03:09 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions [2013/11/20 12:03:32 | 000,000,000 | ---D | M] (Default) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} [color=#E56717]========== Chrome ==========[/color] CHR - default_search_provider: Google (Enabled) CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:bookmarkBarPinned}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:omniboxStartMarginParameter}ie={inputEncoding} CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}{google:pageClassification}sugkey={google:suggestAPIKeyParameter}, CHR - homepage: http://www.google.com CHR - Extension: Google Docs = C:\Users\DIANNE\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\ CHR - Extension: Google Drive = C:\Users\DIANNE\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\ CHR - Extension: YouTube = C:\Users\DIANNE\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\ CHR - Extension: Google Search = C:\Users\DIANNE\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\ CHR - Extension: Google Wallet = C:\Users\DIANNE\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.5.0_0\ CHR - Extension: Gmail = C:\Users\DIANNE\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\ O1 HOSTS File: ([2009/06/10 16:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts O2:[b]64bit:[/b] - BHO: (McAfee Phishing Filter) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\MSKAPB~1.DLL File not found O2:[b]64bit:[/b] - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.) O2:[b]64bit:[/b] - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll File not found O2 - BHO: (McAfee Phishing Filter) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll File not found O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - No CLSID value found. O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.) O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll File not found O3:[b]64bit:[/b] - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.) O3:[b]64bit:[/b] - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found. O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found. O3:[b]64bit:[/b] - HKU\S-1-5-21-1969209751-449001428-3356654911-1001\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.) O4:[b]64bit:[/b] - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation) O4 - HKLM..\Run: [] File not found O4 - HKLM..\Run: [BingDesktop] C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe (Microsoft Corp.) O4 - HKLM..\Run: [Carbonite Backup] C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe (Carbonite, Inc.) O4 - HKLM..\Run: [StatusAlerts] C:\Program Files (x86)\HP\StatusAlerts\bin\HPStatusAlerts.exe (Hewlett-Packard Company) O4 - HKU\S-1-5-19..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation) O4 - HKU\S-1-5-20..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation) O4 - HKU\S-1-5-21-1969209751-449001428-3356654911-1001..\Run: [DellSystemDetect] C:\Users\DIANNE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dell\Dell System Detect.appref-ms () O4 - HKLM..\RunOnce: [Malwarebytes Anti-Malware (cleanup)] C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\cleanup.dll (Malwarebytes Corporation) O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found O4 - HKU\S-1-5-21-1969209751-449001428-3356654911-1001..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_9_900_117_Plugin.exe (Adobe Systems Incorporated) O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1 O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1 O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5 O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3 O9 - Extra Button: Click to call with Skype - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.) O9 - Extra 'Tools' menuitem : Click to call with Skype - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.) O13 - gopher Prefix: missing O15 - HKU\S-1-5-21-1969209751-449001428-3356654911-1001\..Trusted Domains: dell.com ([]* in Trusted sites) O15 - HKU\S-1-5-21-1969209751-449001428-3356654911-1001\..Trusted Domains: localhost ([]* in Local intranet) O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1 O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{2170CDB6-5612-4790-ADAD-F6C38FF6A053}: DhcpNameServer = 192.168.0.1 O18:[b]64bit:[/b] - Protocol\Handler\livecall - No CLSID value found O18:[b]64bit:[/b] - Protocol\Handler\msdaipp - No CLSID value found O18:[b]64bit:[/b] - Protocol\Handler\msdaipp\0x00000001 - No CLSID value found O18:[b]64bit:[/b] - Protocol\Handler\msdaipp\oledb - No CLSID value found O18:[b]64bit:[/b] - Protocol\Handler\ms-help - No CLSID value found O18:[b]64bit:[/b] - Protocol\Handler\msnim - No CLSID value found O18:[b]64bit:[/b] - Protocol\Handler\mso-offdap11 - No CLSID value found O18:[b]64bit:[/b] - Protocol\Handler\skype4com - No CLSID value found O18:[b]64bit:[/b] - Protocol\Handler\skype-ie-addon-data - No CLSID value found O18:[b]64bit:[/b] - Protocol\Handler\wlmailhtml - No CLSID value found O18:[b]64bit:[/b] - Protocol\Handler\wlpg - No CLSID value found O18 - Protocol\Handler\msdaipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation) O18 - Protocol\Handler\msdaipp\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation) O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies) O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.) O18:[b]64bit:[/b] - Protocol\Filter\text/xml - No CLSID value found O20:[b]64bit:[/b] - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation) O20:[b]64bit:[/b] - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation) O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation) O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation) O20:[b]64bit:[/b] - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll) - File not found O21:[b]64bit:[/b] - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found. O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found. O32 - HKLM CDRom: AutoRun - 1 O33 - MountPoints2\{b798088b-13ad-11e2-967f-842b2b93a010}\Shell - "" = AutoRun O33 - MountPoints2\{b798088b-13ad-11e2-967f-842b2b93a010}\Shell\AutoRun\command - "" = I:\Autorun.exe O34 - HKLM BootExecute: (autocheck autochk *) O35:[b]64bit:[/b] - HKLM\..comfile [open] -- "%1" %* O35:[b]64bit:[/b] - HKLM\..exefile [open] -- "%1" %* O35 - HKLM\..comfile [open] -- "%1" %* O35 - HKLM\..exefile [open] -- "%1" %* O37:[b]64bit:[/b] - HKLM\...com [@ = comfile] -- "%1" %* O37:[b]64bit:[/b] - HKLM\...exe [@ = exefile] -- "%1" %* O37 - HKLM\...com [@ = comfile] -- "%1" %* O37 - HKLM\...exe [@ = exefile] -- "%1" %* O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3) O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2) O38 - SubSystems\\Windows: (ServerDll=sxssrv,4) [color=#E56717]========== Files/Folders - Created Within 30 Days ==========[/color] [2013/12/03 12:29:11 | 000,000,000 | ---D | C] -- C:\Users\DIANNE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dell [2013/12/03 12:21:35 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\SWF Studio [2013/12/03 10:30:35 | 000,000,000 | ---D | C] -- C:\Users\DIANNE\AppData\Roaming\Malwarebytes [2013/12/03 10:30:23 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes [2013/12/03 10:30:05 | 000,000,000 | ---D | C] -- C:\Users\DIANNE\AppData\Local\Programs [2013/11/20 17:54:05 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Carbonite [2013/11/20 14:53:01 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Market Samurai [2013/11/20 12:03:09 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Firefox [2013/11/14 15:14:03 | 000,000,000 | ---D | C] -- C:\Users\DIANNE\Documents\Freelance Ghostwring [2013/11/14 11:59:40 | 000,000,000 | ---D | C] -- C:\Users\DIANNE\AppData\Roaming\MarketSamurai [2013/11/13 10:01:54 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome [2013/11/13 09:55:51 | 000,000,000 | ---D | C] -- C:\Users\DIANNE\AppData\Roaming\SUPERAntiSpyware.com [2013/11/13 09:55:38 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SUPERAntiSpyware [2013/11/13 09:55:34 | 000,000,000 | ---D | C] -- C:\ProgramData\SUPERAntiSpyware.com [2013/11/13 09:55:34 | 000,000,000 | ---D | C] -- C:\Program Files\SUPERAntiSpyware [2013/11/10 10:52:44 | 000,000,000 | ---D | C] -- C:\Users\DIANNE\Documents\Amazon [2013/11/06 12:45:38 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Adobe [2013/11/06 10:24:54 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Firefox.bak [2013/11/04 15:18:12 | 000,000,000 | ---D | C] -- C:\Users\DIANNE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\XHeader [2013/11/04 15:16:16 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\XHeader [2013/11/04 15:16:16 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Thraex Software [2013/11/04 14:56:09 | 000,000,000 | ---D | C] -- C:\Users\DIANNE\AppData\Local\xheader-data [1 C:\Windows\SysNative\*.tmp files -> C:\Windows\SysNative\*.tmp -> ] [1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ] [1 C:\Users\DIANNE\*.tmp files -> C:\Users\DIANNE\*.tmp -> ] [color=#E56717]========== Files - Modified Within 30 Days ==========[/color] [2013/12/03 12:43:00 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job [2013/12/03 12:10:19 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat [2013/12/03 12:10:13 | 3019,091,968 | -HS- | M] () -- C:\hiberfil.sys [2013/12/03 12:08:31 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job [2013/12/03 12:00:01 | 000,000,506 | ---- | M] () -- C:\Windows\tasks\SystemToolsDailyTest.job [2013/12/03 11:55:00 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job [2013/12/03 11:41:43 | 000,000,564 | ---- | M] () -- C:\Windows\tasks\PCDoctorBackgroundMonitorTask.job [2013/11/24 18:26:16 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 [2013/11/24 18:26:16 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 [2013/11/21 15:07:17 | 000,000,019 | ---- | M] () -- C:\Users\Public\Documents\CTDChannels_Version.cd27244d.cdf [2013/11/20 17:54:06 | 000,002,134 | ---- | M] () -- C:\Users\Public\Desktop\Carbonite InfoCenter.lnk [2013/11/20 14:53:07 | 000,000,933 | ---- | M] () -- C:\Users\Public\Desktop\Market Samurai.lnk [2013/11/13 11:16:50 | 000,002,281 | ---- | M] () -- C:\Users\DIANNE\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk [2013/11/13 10:06:44 | 000,001,945 | ---- | M] () -- C:\Windows\epplauncher.mif [2013/11/13 09:55:39 | 000,001,770 | ---- | M] () -- C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk [2013/11/12 15:20:20 | 000,726,444 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI [2013/11/12 15:20:20 | 000,624,162 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat [2013/11/12 15:20:20 | 000,106,538 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat [2013/11/06 12:45:44 | 000,002,021 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader XI.lnk [2013/11/04 15:18:13 | 000,742,437 | ---- | M] () -- C:\Windows\XHeader Uninstaller.exe [2013/11/04 15:18:12 | 000,000,993 | ---- | M] () -- C:\Users\DIANNE\Desktop\XHeader.lnk [1 C:\Windows\SysNative\*.tmp files -> C:\Windows\SysNative\*.tmp -> ] [1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ] [1 C:\Users\DIANNE\*.tmp files -> C:\Users\DIANNE\*.tmp -> ] [color=#E56717]========== Files Created - No Company Name ==========[/color] [2013/11/21 15:07:17 | 000,000,019 | ---- | C] () -- C:\Users\Public\Documents\CTDChannels_Version.cd27244d.cdf [2013/11/20 17:54:06 | 000,002,134 | ---- | C] () -- C:\Users\Public\Desktop\Carbonite InfoCenter.lnk [2013/11/20 14:53:07 | 000,000,945 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Market Samurai.lnk [2013/11/20 14:53:07 | 000,000,933 | ---- | C] () -- C:\Users\Public\Desktop\Market Samurai.lnk [2013/11/13 10:01:50 | 000,002,281 | ---- | C] () -- C:\Users\DIANNE\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk [2013/11/13 09:55:39 | 000,001,770 | ---- | C] () -- C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk [2013/11/06 12:45:44 | 000,002,441 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk [2013/11/06 12:45:44 | 000,002,021 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader XI.lnk [2013/11/04 15:18:12 | 000,742,437 | ---- | C] () -- C:\Windows\XHeader Uninstaller.exe [2013/11/04 15:18:12 | 000,000,993 | ---- | C] () -- C:\Users\DIANNE\Desktop\XHeader.lnk [2013/02/15 09:26:54 | 000,000,376 | ---- | C] () -- C:\Windows\ODBC.INI [color=#E56717]========== ZeroAccess Check ==========[/color] [2009/07/13 23:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini [HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64 [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] [HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64 [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64 "" = C:\Windows\SysNative\shell32.dll -- [2013/07/25 21:24:57 | 014,172,672 | ---- | M] (Microsoft Corporation) "ThreadingModel" = Apartment [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] "" = %SystemRoot%\system32\shell32.dll -- [2013/07/25 20:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation) "ThreadingModel" = Apartment [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64 "" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 20:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation) "ThreadingModel" = Free [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] "" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 07:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation) "ThreadingModel" = Free [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64 "" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 20:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation) "ThreadingModel" = Both [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] [color=#E56717]========== LOP Check ==========[/color] [2011/11/02 19:16:40 | 000,000,000 | ---D | M] -- C:\Users\DIANNE\AppData\Roaming\FileZilla [2011/09/11 09:31:21 | 000,000,000 | ---D | M] -- C:\Users\DIANNE\AppData\Roaming\Fingertapps [2011/09/10 19:58:19 | 000,000,000 | ---D | M] -- C:\Users\DIANNE\AppData\Roaming\Leadertech [2013/11/14 11:59:40 | 000,000,000 | ---D | M] -- C:\Users\DIANNE\AppData\Roaming\MarketSamurai [2011/09/23 08:56:02 | 000,000,000 | ---D | M] -- C:\Users\DIANNE\AppData\Roaming\MarketSamurai.6E37012E1CBD7F47B14488FCC715944F3EBDCEDC.1 [2011/09/13 08:06:52 | 000,000,000 | ---D | M] -- C:\Users\DIANNE\AppData\Roaming\PCDr [color=#E56717]========== Purity Check ==========[/color] < End of report >