OTL Extras logfile created on: 1/28/2014 10:02:16 PM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\sherry\Desktop 64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation Internet Explorer (Version = 9.11.9600.16428) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 3.95 Gb Total Physical Memory | 2.57 Gb Available Physical Memory | 65.03% Memory free 7.90 Gb Paging File | 6.29 Gb Available in Paging File | 79.70% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 447.34 Gb Total Space | 383.04 Gb Free Space | 85.63% Space Free | Partition Type: NTFS Drive D: | 14.26 Gb Total Space | 1.59 Gb Free Space | 11.14% Space Free | Partition Type: NTFS Drive E: | 3.96 Gb Total Space | 1.08 Gb Free Space | 27.23% Space Free | Partition Type: FAT32 Computer Name: SHERRY-HP | User Name: sherry | Logged in as Administrator. Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .html[@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation) .html [@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) [HKEY_USERS\S-1-5-21-872590564-2947245251-117410151-1000\SOFTWARE\Classes\] .html [@ = ChromeHTML] -- Reg Error: Key error. File not found [color=#E56717]========== Shell Spawning ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [edit] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1" http [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.) https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation) InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- C:\Program Files (x86)\File Type Helper\FileTypeHelper.exe "%1" Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [edit] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1" http [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.) https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- C:\Program Files (x86)\File Type Helper\FileTypeHelper.exe "%1" Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error. [color=#E56717]========== Security Center Settings ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 1 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [color=#E56717]========== Authorized Applications List ==========[/color] [color=#E56717]========== Vista Active Open Ports Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{0780AE68-F839-4F71-A496-D9C9D378F41F}" = lport=137 | protocol=17 | dir=in | app=system | "{16B28660-48B8-4128-845B-38FD3417F583}" = lport=10243 | protocol=6 | dir=in | app=system | "{1F04C736-47D5-45C3-8889-B3EB43A45A8B}" = lport=138 | protocol=17 | dir=in | app=system | "{3748F9DA-E1DF-4ABA-AB34-230498D82441}" = rport=138 | protocol=17 | dir=out | app=system | "{3F5B29F2-C454-42B9-B344-6A72D5CDDB25}" = lport=2869 | protocol=6 | dir=in | app=system | "{4F09FA68-2F49-47D3-9F67-78E15A0AAE19}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | "{54177E0B-DCD4-47E5-9370-78B4568403F4}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe | "{579266CA-C6DB-49C7-8A35-6382C3336A15}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | "{644888DA-EEE8-42D5-88FD-38E670E33A86}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 | "{64B54A5C-966F-43E7-8CE6-DB72790F1218}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) | "{756936AC-1026-4E60-AA18-0BEB955C749E}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | "{893B1365-0A6A-4B19-B0DF-564B0D6C0716}" = lport=445 | protocol=6 | dir=in | app=system | "{8F68A775-23EA-4159-94BB-68F48B81D758}" = rport=10243 | protocol=6 | dir=out | app=system | "{95ACD133-9B07-47C5-B50B-A7BE575159E0}" = rport=445 | protocol=6 | dir=out | app=system | "{9BE25292-1143-4272-9DAA-9272FA4CE5CA}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{A67E19EC-B2C5-4EEA-8316-E8B249C0B436}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | "{AD20CCA8-20AA-433B-83CC-48DC2A86F774}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | "{B4629ACA-EAD1-4396-A0E9-635578E47F00}" = rport=137 | protocol=17 | dir=out | app=system | "{B965653A-0703-4EA7-806C-C4DA291BFE7C}" = lport=139 | protocol=6 | dir=in | app=system | "{D03515CD-36B1-44E6-9C6B-AA6A310C4023}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) | "{F0F67055-947A-44F7-97C5-BC77B6F238D3}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | "{FA3A9426-C52B-4ED4-B492-BF690194D8E3}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{FABE7E1D-40D7-499E-84FB-E62CBBD5ECF5}" = rport=139 | protocol=6 | dir=out | app=system | [color=#E56717]========== Vista Active Application Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{05FD51C0-D349-4E83-BFA4-4818FF26B18D}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe | "{120D33D3-44F7-47BF-A83D-7A1A36B33E85}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "{18F727DD-45EF-4BA0-B1C0-F688CBE7FC61}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe | "{1CCEBBF0-81F3-407D-9D60-98886A97FC78}" = protocol=6 | dir=in | app=c:\program files\hp\hp deskjet 3050 j610 series\bin\devicesetup.exe | "{2A1DBE1C-0D35-4073-9D35-62688E6193FE}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe | "{322097DF-880C-4D83-AF60-7FE164CB6196}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe | "{33CEDAB6-00D3-4F3F-AE56-0F35D93D8A5F}" = protocol=6 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\roxionow\rnow.exe | "{3CD00C4D-006E-4BA2-A1FA-9015646CCF36}" = protocol=17 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\roxionow\rnow.exe | "{46362F0D-20BD-45C4-88DC-DEF7EECC2B82}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe | "{492BAFA0-CC6F-4CEA-8FBC-F699FE1A42A4}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 | "{598A8582-E438-40E4-AD1D-457EEE28A30B}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "{5B116E05-CA44-4A1C-8B70-25C45608EB24}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "{602BFADD-EFE5-4E1B-BB07-35B7004B5FBA}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe | "{6ED9BE41-9C2D-4CFC-B319-8FA5FA0E40E3}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe | "{76803800-D980-4A5F-ADC3-9D5E10F08260}" = protocol=17 | dir=in | app=c:\program files\hp\hp deskjet 3050 j610 series\bin\devicesetup.exe | "{79BE6A49-F2DC-4EB3-AD57-72DC6E7E8E8E}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe | "{7B26D5AA-38D7-45E2-BDB2-1B90A47FC83D}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe | "{8188AAAA-CC0F-4D94-B1BC-F2DFC8AB0A93}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 | "{89BD027F-B46D-4231-A2F9-D8A03C11E9D0}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe | "{9DAF29AC-EBF7-4736-A984-C457544C397F}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 | "{A07EF93C-8B43-470A-9783-631D212D70D5}" = protocol=6 | dir=in | app=c:\program files\hp\hp deskjet 3050 j610 series\bin\hpnetworkcommunicator.exe | "{A9D0FCB7-1D0C-4778-84E9-AE25B66EE99B}" = dir=in | app=c:\program files (x86)\windows live\mesh\moe.exe | "{B11328D0-2FCD-4F5D-BB33-CE3BA19DD4CC}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 | "{B6FDA580-1505-4D23-AE78-DF73ADDC746C}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe | "{BECC85C1-1E33-4445-AA90-5C94C8CB7A11}" = protocol=6 | dir=in | app=c:\program files (x86)\roxio\roxionow player\rnowshell.exe | "{BFBFB24C-8871-4FFB-8FA7-FC6E49F717A9}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "{C8C85879-4AFB-4130-AE1C-0DF80255BFF1}" = protocol=6 | dir=out | app=system | "{C95755A3-1104-4968-8841-A995514391F8}" = protocol=17 | dir=in | app=c:\users\sherry\appdata\local\temp\sweetimsetup_20130620.exe | "{D53191E9-102F-4159-9C87-F0A1AE5D21EC}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe | "{DD21E7D7-B57D-4D19-8199-F03550143278}" = protocol=6 | dir=in | app=c:\users\sherry\appdata\local\temp\sweetimsetup_20130620.exe | "{DD9DCBC0-D723-4C69-9F9F-EBFA83F33C40}" = dir=in | app=c:\users\sherry\appdata\local\gcc\controller.exe | "{DFDBA119-84A0-41FF-B069-C57AF8A9EAB2}" = protocol=17 | dir=in | app=c:\program files\hp\hp deskjet 3050 j610 series\bin\hpnetworkcommunicator.exe | "{F33E2DC5-A2E4-48C3-B790-F08A7FED8798}" = protocol=17 | dir=in | app=c:\program files (x86)\roxio\roxionow player\rnowshell.exe | "{F45DEDF5-DAC4-40E6-8209-3553ADAC8D86}" = dir=in | app=c:\program files (x86)\hewlett-packard\hp support framework\resources\hpwarrantycheck\hpdevicedetection3.exe | [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant "{2856A1C2-70C5-4EC3-AFF7-E5B51E5530A2}" = HP Client Services "{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 "{5A847522-375C-4D05-BD3D-88C450CC047F}" = HP Launch Box "{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 "{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources "{7D220A57-969F-4D09-9297-D48195A8ABDD}" = HP Deskjet 3050 J610 series Basic Device Software "{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 "{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources "{860B418B-F90B-465A-BC1D-04B518045C72}" = HP Deskjet 3050 J610 series Product Improvement Study "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting "{B0C6CCC9-0BAB-4636-A06F-B43B6FBC25DF}" = Motorola Mobile Drivers Installation 5.4.0 "{CC4D56B7-6F18-470B-8734-ABCD75BCF4F1}" = HP Auto "{D07A61E5-A59C-433C-BCBD-22025FA2287B}" = Windows Live Language Selector "{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter "{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client "{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service "{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile "SynTPDeinstKey" = Synaptics TouchPad Driver "Web Layers" = Web Layers 3.0.0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam "{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements "{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer "{0EDEB615-1A60-425E-8306-0E10519C7B55}" = RoxioNow Player "{120262A6-7A4B-4889-AE85-F5E5688D3683}" = HP MovieStore "{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer "{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 "{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update "{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions "{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer "{26A24AE4-039D-4CA4-87B4-2F83217017FF}" = Java 7 Update 17 "{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections "{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App "{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery "{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery "{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel(R) Rapid Storage Technology "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{5036764A-435D-40C9-869C-31085A3D741D}" = HP Setup "{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module "{53B17A98-5BF0-40BC-AAFF-850A357975AC}" = HP Quick Launch "{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack "{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module "{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel(R) Management Engine Components "{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE "{6F340107-F9AA-47C6-B54C-C3A19F11553F}" = Hewlett-Packard ACLM.NET v1.2.2.3 "{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp" = WildTangent Games App (HP Games) "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable "{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger "{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable "{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform "{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver "{8B52057C-15DB-433E-957C-E279BC7D07E3}" = HP QuickWeb "{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime "{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT "{9008D736-35CA-40DB-A2BE-5F32D954E5AA}" = HP MovieStore "{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker "{94CAC2F1-C856-47F4-AF24-65A1E75AEDB9}" = MotoHelper MergeModules "{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010 "{962CB079-85E6-405F-8704-1C62365AE46F}" = HP Software Framework "{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 "{9D3D8C60-A55F-4123-B2B9-173F09590E16}" = REALTEK Wireless LAN Driver "{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail "{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh "{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper "{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common "{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer "{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}" = RealNetworks - Microsoft Visual C++ 2010 Runtime "{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer "{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.06) "{AE856388-AFAD-4753-81DF-D96B19D0A17C}" = HP Setup Manager "{AEDA8713-5521-4600-9AC2-81674A9EDC4F}" = Blio "{B0069CFA-5BB9-4C03-B1C6-89CE290E5AFE}" = HP Update "{B65FCAA5-F3A6-4B3F-ABEE-CBC2B085796B}" = HP Connection Manager "{C1594429-8296-4652-BF54-9DBE4932A44C}" = Realtek PCIE Card Reader "{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail "{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}" = PlayReady PC Runtime x86 "{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform "{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64 "{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common "{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform "{D7A0A22A-C132-4B6F-8D68-67B95117DE93}" = RIFT "{D8BCE5B9-67CF-4F3F-93AE-3ACC754C72EB}" = HP Power Manager "{DBCD5E64-7379-4648-9444-8A6558DCB614}" = Recovery Manager "{DD85D6BF-4787-4A93-99A5-3F0CF0AE8834}" = Internet Explorer Toolbar 4.8 by SweetPacks "{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources "{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh "{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10 "{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}" = HP Support Assistant "{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}" = IDT Audio "{E3E71D07-CD27-46CB-8448-16D4FB29AA13}" = Microsoft WSE 3.0 Runtime "{E56E5D38-5972-420A-9BAF-0F84471E0142}" = HP Documentation "{E96CAA2A-0244-4A2A-8403-0C3C9534778B}" = ESU for Microsoft Windows 7 SP1 "{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger "{ED1BD69A-07E3-418C-91F1-D856582581BF}" = HP On Screen Display "{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module "{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU] "{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel(R) Processor Graphics "{F7632A9B-661E-4FD9-B1A4-3B86BC99847F}" = HP Deskjet 3050 J610 series Help "{F8A9085D-4C7A-41a9-8A77-C8998A96C421}" = Intel(R) Control Center "{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials "{FF6DD716-7B10-4269-9F19-FFB07AC4CD95}" = Bing Bar "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX "Adobe Shockwave Player" = Adobe Shockwave Player 11.5 "Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows "Google Chrome" = Google Chrome "HP Photo Creations" = HP Photo Creations "InfoAtoms" = InfoAtoms "InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam "InstallShield_{D7A0A22A-C132-4B6F-8D68-67B95117DE93}" = RIFT "InternetHelper3.1 Toolbar" = InternetHelper3.1 Toolbar "McAfee Security Scan" = McAfee Security Scan Plus "MotoHelper" = MotoHelper 2.1.32 Driver 5.4.0 "N360" = Norton 360 Premier Edition "SearchProtect" = Search Protect "SocialSearchBar_App Toolbar" = SocialSearchBar_App Toolbar "Software Updater_is1" = Software Updater version 1.8.3 "UnfriendApp" = UnfriendApp "Wajam" = Wajam "WildTangent hp Master Uninstall" = HP Games "WinLiveSuite" = Windows Live Essentials "WTA-0815ccda-dc62-4613-b89a-381ce59b66d9" = Chuzzle Deluxe "WTA-0fa3a419-bbe4-49d3-8ec5-b47b423e7432" = Mystery of Mortlake Mansion "WTA-117120d9-dabe-4481-a071-c14a2bdb8bec" = FATE "WTA-1c449dc6-856d-4f43-af80-7b4c52ec7077" = Slingo Supreme "WTA-2bc60d80-c4f6-4ac9-b41b-19d989e36e78" = Penguins! "WTA-2ecc600e-baca-498d-bbbe-3a7ee62253b7" = Polar Bowler "WTA-2f67bf99-2386-462d-857b-711998be121d" = Cradle of Rome 2 "WTA-351ed7de-619a-4ccf-9e5e-e48b96bc552e" = Blasterball 3 "WTA-3cbcb228-dc9b-4bc4-92d3-4f4998bb9022" = Chronicles of Albian "WTA-64fe7da2-a23b-40a2-8b9f-7c5b99e1c3a8" = Agatha Christie - Peril at End House "WTA-713a647c-42e7-4c1f-bd8e-184d7e2aa27b" = Virtual Villagers 5 - New Believers "WTA-772bad45-b4fb-43bf-b9f8-4af394d837a0" = Farm Frenzy "WTA-7bb13454-e7af-4c95-a8e2-a8d905517919" = Plants vs. Zombies - Game of the Year "WTA-8ce79824-8b2c-402c-bb32-a906e0111dc8" = Bejeweled 3 "WTA-8dc9463a-9618-4937-a552-a51a3f229a37" = Mah Jong Medley "WTA-8e9b51e6-0464-417e-90e8-81f17d229747" = Jewel Quest: The Sleepless Star - Collector's Edition "WTA-9438a424-dc9b-49af-9865-5dfbbe841200" = Polar Golfer "WTA-99829259-94f1-41a3-b1c1-de9e35ccd100" = Zuma Deluxe "WTA-9bdfc44f-6371-4c74-9bd0-54879bd93941" = Poker Superstars III "WTA-9f3242c8-7254-4ee8-b847-ba5040f4163b" = Governor of Poker 2 Premium Edition "WTA-ad96fb30-9fc5-4f0c-ad34-4a35ea95cc57" = Namco All-Stars: PAC-MAN "WTA-c78f41fb-c293-4267-9d63-c147f2eb2910" = Blackhawk Striker 2 "WTA-d2aa2e8a-c241-4dd9-bf55-fda0b0aadef8" = Bounce Symphony "WTA-da02f56b-9e3e-4995-b2ab-8c987d2b70c0" = Cake Mania "WTA-e1790771-83ef-477d-91f7-cad91dd344d9" = Vacation Quest - The Hawaiian Islands [color=#E56717]========== HKEY_USERS Uninstall List ==========[/color] [HKEY_USERS\S-1-5-21-872590564-2947245251-117410151-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] [color=#E56717]========== Last 20 Event Log Errors ==========[/color] [ Application Events ] Error - 11/9/2013 10:13:18 PM | Computer Name = sherry-HP | Source = WinMgmt | ID = 10 Description = Error - 11/9/2013 10:23:16 PM | Computer Name = sherry-HP | Source = Windows Backup | ID = 4103 Description = Error - 11/11/2013 11:40:51 AM | Computer Name = sherry-HP | Source = Windows Backup | ID = 4103 Description = Error - 11/13/2013 7:21:05 PM | Computer Name = sherry-HP | Source = WinMgmt | ID = 10 Description = Error - 11/15/2013 8:41:34 AM | Computer Name = sherry-HP | Source = WinMgmt | ID = 10 Description = Error - 11/16/2013 10:01:48 AM | Computer Name = sherry-HP | Source = WinMgmt | ID = 10 Description = Error - 11/19/2013 7:50:57 PM | Computer Name = sherry-HP | Source = WinMgmt | ID = 10 Description = Error - 11/21/2013 9:41:16 PM | Computer Name = sherry-HP | Source = WinMgmt | ID = 10 Description = Error - 11/21/2013 9:51:00 PM | Computer Name = sherry-HP | Source = Windows Backup | ID = 4103 Description = Error - 11/25/2013 1:11:14 PM | Computer Name = sherry-HP | Source = Windows Backup | ID = 4103 Description = Error - 11/28/2013 10:11:25 AM | Computer Name = sherry-HP | Source = WinMgmt | ID = 10 Description = [ Hewlett-Packard Events ] Error - 5/13/2012 10:27:31 PM | Computer Name = sherry-HP | Source = HPSF.exe | ID = 4000 Description = Error - 5/13/2012 10:28:17 PM | Computer Name = sherry-HP | Source = HPSF.exe | ID = 4000 Description = Error - 5/17/2012 11:36:10 PM | Computer Name = sherry-HP | Source = hpsa_service.exe | ID = 2000 Description = Error - 5/17/2012 11:36:14 PM | Computer Name = sherry-HP | Source = HPSF.exe | ID = 4000 Description = Error - 5/27/2012 7:27:03 PM | Computer Name = sherry-HP | Source = HPSF.exe | ID = 4000 Description = Error - 5/27/2012 7:28:40 PM | Computer Name = sherry-HP | Source = HPSF.exe | ID = 4000 Description = Error - 7/6/2012 2:26:48 AM | Computer Name = sherry-HP | Source = HPSF.exe | ID = 4000 Description = Error - 7/19/2012 12:01:36 AM | Computer Name = sherry-HP | Source = HPSF.exe | ID = 4000 Description = Error - 9/19/2012 10:00:31 AM | Computer Name = sherry-HP | Source = HPSF.exe | ID = 4000 Description = Error - 12/16/2012 10:47:57 PM | Computer Name = sherry-HP | Source = HPSF.exe | ID = 2000 Description = HP Error ID: -2147467261 at HP.SupportFramework.Utilities.CustomerExperience.HPSASession.AddNavigationProperties() Message: Object reference not set to an instance of an object. StackTrace: at HP.SupportFramework.Utilities.CustomerExperience.HPSASession.AddNavigationProperties() Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US RAM: 4043 Ram Utilization: 50 TargetSite: HP.SupportFramework.HPSFReporting._Property[] AddNavigationProperties() [ HP Connection Manager Events ] Error - 1/24/2014 8:54:49 PM | Computer Name = sherry-HP | Source = hpCMSrv | ID = 5 Description = 2014/01/24 18:54:49.565|00000B60|Error |CWLAN::SignalStrengthChanged|Fire_SignalStrengthChanged failed [hr:0x800706BA] Error - 1/24/2014 8:54:50 PM | Computer Name = sherry-HP | Source = hpCMSrv | ID = 5 Description = 2014/01/24 18:54:50.626|00000B60|Error |CWLAN::SignalStrengthChanged|Fire_SignalStrengthChanged failed [hr:0x800706BA] Error - 1/24/2014 8:54:52 PM | Computer Name = sherry-HP | Source = hpCMSrv | ID = 5 Description = 2014/01/24 18:54:52.576|00000B60|Error |CWLAN::SignalStrengthChanged|Fire_SignalStrengthChanged failed [hr:0x800706BA] Error - 1/24/2014 8:55:05 PM | Computer Name = sherry-HP | Source = hpCMSrv | ID = 5 Description = 2014/01/24 18:55:05.617|00000B60|Error |CWLAN::SignalStrengthChanged|Fire_SignalStrengthChanged failed [hr:0x800706BA] Error - 1/24/2014 8:56:04 PM | Computer Name = sherry-HP | Source = hpCMSrv | ID = 5 Description = 2014/01/24 18:56:04.484|00000B60|Error |CWLAN::SignalStrengthChanged|Fire_SignalStrengthChanged failed [hr:0x800706BA] Error - 1/24/2014 8:56:07 PM | Computer Name = sherry-HP | Source = hpCMSrv | ID = 5 Description = 2014/01/24 18:56:07.851|00000B60|Error |CWLAN::SignalStrengthChanged|Fire_SignalStrengthChanged failed [hr:0x800706BA] Error - 1/26/2014 4:18:22 PM | Computer Name = sherry-HP | Source = hpCMSrv | ID = 5 Description = 2014/01/26 14:18:22.933|00001B5C|Error |CWLAN::SignalStrengthChanged|Fire_SignalStrengthChanged failed [hr:0x800706BA] Error - 1/26/2014 4:18:41 PM | Computer Name = sherry-HP | Source = hpCMSrv | ID = 5 Description = 2014/01/26 14:18:41.433|00001B5C|Error |CWLAN::SignalStrengthChanged|Fire_SignalStrengthChanged failed [hr:0x800706BA] Error - 1/26/2014 11:44:41 PM | Computer Name = sherry-HP | Source = hpCMSrv | ID = 5 Description = 2014/01/26 21:44:41.764|00000A34|Error |CWLAN::SignalStrengthChanged|Fire_SignalStrengthChanged failed [hr:0x800706BA] Error - 1/26/2014 11:44:43 PM | Computer Name = sherry-HP | Source = hpCMSrv | ID = 5 Description = 2014/01/26 21:44:43.636|00000A34|Error |CWLAN::SignalStrengthChanged|Fire_SignalStrengthChanged failed [hr:0x800706BA] [ HP Software Framework Events ] Error - 4/22/2012 11:57:53 PM | Computer Name = sherry-HP | Source = CaslWmi | ID = 5 Description = 2012/04/22 22:57:53.807|00000170|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error 0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state Error - 5/8/2012 10:40:19 PM | Computer Name = sherry-HP | Source = CaslWmi | ID = 5 Description = 2012/05/08 21:40:19.698|00000EA4|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error 0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state Error - 5/8/2012 10:41:47 PM | Computer Name = sherry-HP | Source = CaslWmi | ID = 5 Description = 2012/05/08 21:41:47.728|000017C8|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error 0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state Error - 5/8/2012 10:41:53 PM | Computer Name = sherry-HP | Source = CaslWmi | ID = 5 Description = 2012/05/08 21:41:53.730|00001784|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error 0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state Error - 5/8/2012 10:42:00 PM | Computer Name = sherry-HP | Source = CaslWmi | ID = 5 Description = 2012/05/08 21:42:00.737|00001498|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error 0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state Error - 6/24/2012 7:24:04 AM | Computer Name = sherry-HP | Source = CaslSmBios | ID = 5 Description = 2012/06/24 06:24:04.490|00001638|Error |[CaslWmi]CommandPanelBrightness::GetCurrentPanelBrightnessFromOS{hpCasl.enReturnCode(CaslWmi.enPanelBrightnessDataType,ushort&)}|Exception occurred in querying WMI for WmiMonitorBrightness: 'Not supported ' Error - 6/24/2012 7:25:16 AM | Computer Name = sherry-HP | Source = CaslSmBios | ID = 5 Description = 2012/06/24 06:25:15.936|000014F8|Error |[CaslWmi]CommandPanelBrightness::GetCurrentPanelBrightnessFromOS{hpCasl.enReturnCode(CaslWmi.enPanelBrightnessDataType,ushort&)}|Exception occurred in querying WMI for WmiMonitorBrightness: 'Not supported ' Error - 8/19/2012 6:57:48 PM | Computer Name = sherry-HP | Source = CaslSmBios | ID = 5 Description = 2012/08/19 17:57:48.633|000009A8|Error |[CaslWmi]CommandPanelBrightness::GetCurrentPanelBrightnessFromOS{hpCasl.enReturnCode(CaslWmi.enPanelBrightnessDataType,ushort&)}|Exception occurred in querying WMI for WmiMonitorBrightness: 'Not supported ' Error - 8/19/2012 6:59:14 PM | Computer Name = sherry-HP | Source = CaslSmBios | ID = 5 Description = 2012/08/19 17:59:14.077|00001358|Error |[CaslWmi]CommandPanelBrightness::GetCurrentPanelBrightnessFromOS{hpCasl.enReturnCode(CaslWmi.enPanelBrightnessDataType,ushort&)}|Exception occurred in querying WMI for WmiMonitorBrightness: 'Not supported ' Error - 10/6/2012 10:29:03 AM | Computer Name = sherry-HP | Source = CaslSmBios | ID = 5 Description = 2012/10/06 09:29:03.575|00001378|Error |[CaslWmi]CommandPanelBrightness::GetCurrentPanelBrightnessFromOS{hpCasl.enReturnCode(CaslWmi.enPanelBrightnessDataType,ushort&)}|Exception occurred in querying WMI for WmiMonitorBrightness: 'Not supported ' [ Media Center Events ] Error - 1/20/2012 10:41:44 PM | Computer Name = sherry-HP | Source = MCUpdate | ID = 0 Description = 8:41:44 PM - Failed to retrieve Broadband (Error: Unable to connect to the remote server) Error - 1/24/2012 11:14:05 PM | Computer Name = sherry-HP | Source = MCUpdate | ID = 0 Description = 9:14:03 PM - Failed to retrieve Broadband (Error: Unable to connect to the remote server) Error - 2/3/2012 6:18:20 PM | Computer Name = sherry-HP | Source = MCUpdate | ID = 0 Description = 4:18:19 PM - Failed to retrieve SportsV2 (Error: Unable to connect to the remote server) Error - 2/27/2012 8:19:57 PM | Computer Name = sherry-HP | Source = MCUpdate | ID = 0 Description = 6:19:32 PM - Failed to retrieve SportsV2 (Error: Unable to connect to the remote server) Error - 3/4/2012 8:39:14 AM | Computer Name = sherry-HP | Source = MCUpdate | ID = 0 Description = 6:38:53 AM - Failed to retrieve SportsV2 (Error: Unable to connect to the remote server) Error - 3/5/2012 9:39:56 AM | Computer Name = sherry-HP | Source = MCUpdate | ID = 0 Description = 7:39:56 AM - Failed to retrieve SportsSchedule (Error: Unable to connect to the remote server) Error - 3/11/2012 12:03:55 AM | Computer Name = sherry-HP | Source = MCUpdate | ID = 0 Description = 10:03:55 PM - Failed to retrieve SportsV2 (Error: Unable to connect to the remote server) Error - 3/20/2012 9:55:56 PM | Computer Name = sherry-HP | Source = MCUpdate | ID = 0 Description = 8:55:55 PM - Failed to retrieve SportsV2 (Error: Unable to connect to the remote server) Error - 3/24/2012 11:00:40 PM | Computer Name = sherry-HP | Source = MCUpdate | ID = 0 Description = 10:00:40 PM - Failed to retrieve NetTV (Error: Unable to connect to the remote server) Error - 3/26/2012 10:04:56 PM | Computer Name = sherry-HP | Source = MCUpdate | ID = 0 Description = 9:04:27 PM - Failed to retrieve SportsV2 (Error: Unable to connect to the remote server) [ System Events ] Error - 8/21/2013 9:13:31 PM | Computer Name = sherry-HP | Source = Service Control Manager | ID = 7000 Description = The Computer Backup (MyPC Backup) service failed to start due to the following error: %%1053 Error - 8/21/2013 9:13:31 PM | Computer Name = sherry-HP | Source = Service Control Manager | ID = 7000 Description = The FastFreeConverterUpdt service failed to start due to the following error: %%2 Error - 8/21/2013 9:14:18 PM | Computer Name = sherry-HP | Source = DCOM | ID = 10016 Description = Error - 8/21/2013 9:14:36 PM | Computer Name = sherry-HP | Source = bowser | ID = 8003 Description = Error - 8/27/2013 1:28:52 PM | Computer Name = sherry-HP | Source = Service Control Manager | ID = 7000 Description = The FastFreeConverterUpdt service failed to start due to the following error: %%2 Error - 8/27/2013 1:39:11 PM | Computer Name = sherry-HP | Source = bowser | ID = 8003 Description = Error - 8/27/2013 1:40:26 PM | Computer Name = sherry-HP | Source = DCOM | ID = 10005 Description = Error - 8/27/2013 1:40:26 PM | Computer Name = sherry-HP | Source = Service Control Manager | ID = 7009 Description = A timeout was reached (30000 milliseconds) while waiting for the Microsoft Software Shadow Copy Provider service to connect. Error - 8/27/2013 1:40:26 PM | Computer Name = sherry-HP | Source = Service Control Manager | ID = 7000 Description = The Microsoft Software Shadow Copy Provider service failed to start due to the following error: %%1053 Error - 8/27/2013 2:47:35 PM | Computer Name = sherry-HP | Source = Service Control Manager | ID = 7000 Description = The FastFreeConverterUpdt service failed to start due to the following error: %%2 < End of report >