Additional scan result of Farbar Recovery Scan Tool (x86) Version: 13-03-2014 01 Ran by Dad at 2014-04-07 07:24:51 Running from C:\Documents and Settings\HP_Administrator.YOUR-4DACD0EA75\Desktop Boot Mode: Normal ========================================================== ==================== Security Center ======================== AV: Norton 360 (Disabled - Up to date) {E10A9785-9598-4754-B552-92431C1C35F8} FW: Norton 360 (Disabled) {7C21A4C9-F61F-4AC4-B722-A6E19C16F220} ==================== Installed Programs ====================== Adobe AIR (HKLM\...\Adobe AIR) (Version: 3.9.0.1210 - Adobe Systems Incorporated) Adobe AIR (Version: 3.9.0.1210 - Adobe Systems Incorporated) Hidden Adobe Captivate 5.5 (HKLM\...\{7DE6CDC3-CFEE-4564-813D-3F59E5D71F10}) (Version: 5.5 - Adobe Systems Incorporated) Adobe Captivate Quiz Results Analyzer (HKLM\...\QuizResultsAnalyzer1.5.D22673E681B55698FF9C7ED1AC2C76EECFF3CF3F.1) (Version: 1.5 - Adobe Systems Incorporated) Adobe Captivate Quiz Results Analyzer (Version: 1.5 - Adobe Systems Incorporated) Hidden Adobe Captivate Reviewer (HKLM\...\AdobeCaptivateReviewer2.5.D22673E681B55698FF9C7ED1AC2C76EECFF3CF3F.1) (Version: 2.5 - Adobe Systems Incorporated) Adobe Captivate Reviewer (HKLM\...\AdobeCaptivateReviewer2.E7BED6E5DDA59983786DD72EBFA46B1598278E07.1) (Version: 2.0 - Adobe Systems Incorporated) Adobe Captivate Reviewer (Version: 2.0 - Adobe Systems Incorporated) Hidden Adobe Captivate Reviewer (Version: 2.5 - Adobe Systems Incorporated) Hidden Adobe Connect 9 Add-in (HKCU\...\Adobe Connect 9 Add-in) (Version: 11,2,261,0 - Adobe Systems Incorporated) Adobe Creative Suite 5.5 Design Premium (HKLM\...\{60E59A6C-7399-495A-B85C-C829F4E59602}) (Version: 5.5 - Adobe Systems Incorporated) Adobe Flash Player 12 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 12.0.0.77 - Adobe Systems Incorporated) Adobe Flash Player 12 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 12.0.0.77 - Adobe Systems Incorporated) Adobe Premiere Elements 9 (HKLM\...\PremElem90) (Version: 9.0 - Adobe Systems Incorporated) Adobe Premiere Elements 9 (Version: 9.0.1 - Adobe Systems Incorporated) Hidden Adobe Reader X (10.1.9) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.9 - Adobe Systems Incorporated) Amazon Cloud Player (HKCU\...\Amazon Amazon Cloud Player) (Version: 1.7.0.344 - Amazon Services LLC) Apple Application Support (HKLM\...\{F5266D28-E0B2-4130-BFC5-EE155AD514DC}) (Version: 2.3 - Apple Inc.) Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.) Audacity 2.0 (HKLM\...\Audacity_is1) (Version: - Audacity Team) Bamboo Dock (HKLM\...\Bamboo Dock) (Version: 4.1 - Wacom Co., Ltd.) Bamboo Dock (Version: 4.1.0 - Wacom Europe GmbH) Hidden Bamboo Tablets Tutorial (Version: 3.0.20 - Wacom) Hidden BYOB (HKLM\...\BYOB) (Version: - ) cp_LightScribeConfig (Version: 53.0.24.000 - Hewlett-Packard) Hidden cp_LightScribePlugin (Version: 53.0.24.000 - Hewlett-Packard) Hidden CP_Package_Variety1 (Version: 53.0.13.000 - Hewlett-Packard) Hidden CP_Package_Variety2 (Version: 53.0.13.000 - Hewlett-Packard) Hidden CP_Package_Variety3 (Version: 53.0.13.000 - Hewlett-Packard) Hidden DISCover (HKLM\...\DISCover) (Version: 3.21 - ) Dropbox (HKCU\...\Dropbox) (Version: 2.4.11 - Dropbox, Inc.) Elements 9 Organizer (Version: 9.0 - Adobe Systems Incorporated) Hidden Elements STI Installer (Version: 1.0 - Adobe Systems Incorporated) Hidden GoldWave v5.58 (HKLM\...\GoldWave v5.58) (Version: - ) High Definition Audio Driver Package - KB888111 (HKLM\...\KB888111WXPSP2) (Version: 20040219.000000 - Microsoft Corporation) HP Boot Optimizer (HKLM\...\{3BA95526-6AE0-4B87-A62D-17187EF565FC}) (Version: 2.0.5.1 - Hewlett-Packard Company) HP DigitalMedia Archive (HKLM\...\{F80239D8-7811-4D5E-B033-0D0BBFE32920}) (Version: 1.2 - Hewlett-Packard) HP Image Zone for Media Center PC (HKLM\...\HP Image Zone for Media Center PC) (Version: - ) HP Multimedia Keyboard Software (HKLM\...\KBD) (Version: - ) HP Officejet Pro 8600 Basic Device Software (HKLM\...\{9C55C629-6C4F-48A9-8840-C897DF6187ED}) (Version: 25.0.619.0 - Hewlett-Packard Co.) HP Officejet Pro 8600 Help (HKLM\...\{B6F5C6D8-C443-4B55-932F-AE11B5743FC4}) (Version: 140.0.2.2 - Hewlett Packard) HP Solution Center & Imaging Support Tools 5.3 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 5.3 - HP) HP Update (HKLM\...\{85DF2EED-08BC-46FB-90DA-28B0D0A8E8A8}) (Version: 5.003.000.004 - Hewlett-Packard) HPProductAssistant (Version: 53.0.13.000 - Hewlett-Packard) Hidden HpSdpAppCoreApp (Version: 3.00.0000 - Hewlett-Packard) Hidden IIS 7.5 Express (HKLM\...\{3A30B5F5-F12C-490F-8CD4-D200C75DF7E8}) (Version: 7.5.1190 - Microsoft Corporation) Intel Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version: - ) Intel(R) Network Connections 15.7.176.1 (HKLM\...\{8C9B6B1F-0A8E-402A-A60C-110BBB38D67E}) (Version: 15.7.176.1 - Intel) InterVideo WinDVD Player (HKLM\...\{3912A629-0020-0005-3757-2FBA74D4DF0A}) (Version: - ) InterVideo WinDVD Player (HKLM\...\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}) (Version: 5.0-B11.896 - InterVideo Inc.) Java 7 Update 51 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.510 - Oracle) Java Auto Updater (Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden Jing (HKLM\...\{22800204-9E53-45C7-B6F3-5BB0F1C1A147}) (Version: 2.8.13007.1 - TechSmith Corporation) KhalInstallWrapper (Version: 4.00.121 - Logitech) Hidden LAME v3.99.3 (for Windows) (HKLM\...\LAME_is1) (Version: - ) LG United Mobile Driver (HKLM\...\{2A3A4BD6-6CE0-4E2A-80D2-1D0FF6ACBFBA}) (Version: 3.7.2.0 - LG Electronics) LightScribe 1.4.52.1 (Version: 1.4.52.1 - Integrator) Hidden Microsoft .NET Framework 1.0 Hotfix (KB2572066) (HKLM\...\KB2572066) (Version: - Microsoft Corporation) Microsoft .NET Framework 1.0 Hotfix (KB2604042) (HKLM\...\KB2604042) (Version: - Microsoft Corporation) Microsoft .NET Framework 1.0 Hotfix (KB2656378) (HKLM\...\KB2656378) (Version: - Microsoft Corporation) Microsoft .NET Framework 1.0 Security Update (KB2698035) (HKLM\...\KB2698035) (Version: - Microsoft Corporation) Microsoft .NET Framework 1.0 Security Update (KB2742607) (HKLM\...\KB2742607) (Version: - Microsoft Corporation) Microsoft .NET Framework 1.0 Security Update (KB2833951) (HKLM\...\KB2833951) (Version: - Microsoft Corporation) Microsoft .NET Framework 1.0 Security Update (KB2904878) (HKLM\...\KB2904878) (Version: - Microsoft Corporation) Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1 (1033)) (Version: - ) Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version: - ) Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version: - ) Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation) Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation) Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation) Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation) Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation) Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden Microsoft .NET Framework 4 Multi-Targeting Pack (HKLM\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}) (Version: 4.0.30319 - Microsoft Corporation) Microsoft ActiveSync 4.0 (HKLM\...\{B208806F-A231-4FA0-AB3F-5C1B8979223E}) (Version: 4.2.4876.0 - Microsoft Corporation) Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden Microsoft ASP.NET MVC 2 - VWD Express 2010 Tools (HKLM\...\{5BDFAB82-060E-438B-AB4F-A2331B2294C0}) (Version: 2.0.50217.0 - Microsoft Corporation) Microsoft ASP.NET MVC 2 (HKLM\...\{1803A630-3C38-4D2B-9B9A-0CB37243539C}) (Version: 2.0.50217.0 - Microsoft Corporation) Microsoft ASP.NET MVC 3 - VWD Express 2010 Tools Update (HKLM\...\{21E7A706-31FF-46AA-A294-FA4A8917B59F}) (Version: 3.0.20406.0 - Microsoft Corporation) Microsoft ASP.NET MVC 3 (HKLM\...\{DCDEC776-BADD-48B9-8F9A-DFF513C3D7FA}) (Version: 3.0.20105.0 - Microsoft Corporation) Microsoft ASP.NET Web Pages - VWD Express 2010 Tools (HKLM\...\{3CFFC382-6C23-42CB-8B1E-625F9F84E362}) (Version: 1.0.20105.0 - Microsoft Corporation) Microsoft ASP.NET Web Pages (HKLM\...\{631471BE-DEAB-454B-A9AC-CE3EB42C28B3}) (Version: 1.0.20105.0 - Microsoft Corporation) Microsoft Away Mode (HKLM\...\AwayMode160) (Version: 6.0.0160.0 - Microsoft Corporation) Microsoft Base Smart Card Cryptographic Service Provider Package (HKLM\...\KB909520) (Version: - Microsoft Corporation) Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation) Microsoft Help Viewer 1.1 (HKLM\...\Microsoft Help Viewer 1.1) (Version: 1.1.40219 - Microsoft Corporation) Microsoft Help Viewer 1.1 (Version: 1.1.40219 - Microsoft Corporation) Hidden Microsoft Kernel-Mode Driver Framework Feature Pack 1.5 (Version: - Microsoft Corporation) Hidden Microsoft Kernel-Mode Driver Framework Feature Pack 1.9 (Version: - Microsoft Corporation) Hidden Microsoft Money Plus (HKLM\...\Money2008b) (Version: 17 - Microsoft) Microsoft Money Shared Libraries (Version: 17.0.0.3817 - Microsoft Corporation) Hidden Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{91120000-0011-0000-0000-0000000FF1CE}_PROPLUSR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft) Microsoft Office 2007 Service Pack 3 (SP3) (Version: - Microsoft) Hidden Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Communicator 2007 (HKLM\...\{E5BA0430-919F-46DD-B656-0796F8A5ADFF}) (Version: 2.0.6362.0 - Microsoft Corporation) Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation) Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Professional Plus 2007 (HKLM\...\PROPLUSR) (Version: 12.0.6612.1000 - Microsoft Corporation) Microsoft Office Professional Plus 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (Version: - Microsoft) Hidden Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation) Microsoft Silverlight 3 SDK (HKLM\...\{2012098D-EEE9-4769-8DD3-B038050854D4}) (Version: 3.0.40818.0 - Microsoft Corporation) Microsoft Silverlight 4 SDK (HKLM\...\{05855322-BE43-41FE-B583-D3AE0C326D58}) (Version: 4.0.50826.0 - Microsoft Corporation) Microsoft Software Update for Web Folders (English) 12 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft SQL Server 2008 R2 (HKLM\...\Microsoft SQL Server 2008 R2) (Version: - Microsoft Corporation) Microsoft SQL Server 2008 R2 (Version: - Microsoft Corporation) Hidden Microsoft SQL Server 2008 R2 Management Objects (HKLM\...\{83F2B8F4-5CF3-4BE9-9772-9543EAE4AC5F}) (Version: 10.51.2500.0 - Microsoft Corporation) Microsoft SQL Server 2008 R2 Native Client (HKLM\...\{EEB0EFE8-61EB-4C42-929A-CE25D3FBC0C6}) (Version: 10.52.4000.0 - Microsoft Corporation) Microsoft SQL Server 2008 R2 RsFx Driver (Version: 10.52.4000.0 - Microsoft Corporation) Hidden Microsoft SQL Server 2008 R2 Setup (English) (HKLM\...\{7419AE1A-D1A5-4B24-BD78-C7ABCC26016F}) (Version: 10.52.4000.0 - Microsoft Corporation) Microsoft SQL Server 2008 Setup Support Files (HKLM\...\{D441BD04-E548-4F8E-97A4-1B66135BAAA8}) (Version: 10.1.2731.0 - Microsoft Corporation) Microsoft SQL Server Browser (HKLM\...\{BF9BF038-FE03-429D-9B26-2FA0FD756052}) (Version: 10.52.4000.0 - Microsoft Corporation) Microsoft SQL Server Compact 4.0 SP1 ENU CTP1 (HKLM\...\{973805E6-9CDB-43F8-A14E-2161532B56A7}) (Version: 4.0.8854.1 - Microsoft Corporation) Microsoft SQL Server Database Publishing Wizard 1.4 (HKLM\...\{ACE28263-76A4-4BF5-B6F4-8BD719595969}) (Version: 10.1.2512.8 - Microsoft Corporation) Microsoft SQL Server System CLR Types (HKLM\...\{C3F6F200-6D7B-4879-B9EE-700C0CE1FCDA}) (Version: 10.51.2500.0 - Microsoft Corporation) Microsoft SQL Server VSS Writer (HKLM\...\{47BE41E6-2F0F-4D17-9C2D-3850FFD9D405}) (Version: 10.52.4000.0 - Microsoft Corporation) Microsoft User-Mode Driver Framework Feature Pack 1.9 (HKLM\...\Wudf01009) (Version: - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Runtime - 10.0.40219 (HKLM\...\{5D9ED403-94DE-3BA0-B1D6-71F4BDA412E6}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools (HKLM\...\{14DD7530-CCD2-3798-B37D-3839ED6A441C}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual Studio 2010 Service Pack 1 (HKLM\...\Microsoft Visual Studio 2010 Service Pack 1) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual Studio 2010 Service Pack 1 (Version: 10.0.40219 - Microsoft Corporation) Hidden Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x86)) (Version: 10.0.40303 - Microsoft Corporation) Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (Version: 10.0.40308 - Microsoft Corporation) Hidden Microsoft Visual Web Developer 2010 Express - ENU (HKLM\...\Microsoft Visual Web Developer 2010 Express - ENU) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual Web Developer 2010 Express - ENU (Version: 10.0.40219 - Microsoft Corporation) Hidden Microsoft Web Deploy 2.0 (HKLM\...\{5134B35A-B559-4762-94A4-FD4918977953}) (Version: 2.0.1070 - Microsoft Corporation) Microsoft Web Platform Installer 4.6 (HKLM\...\{C8491840-1B85-40CF-8FF4-1CCA8078C00F}) (Version: 4.0.40719.0 - Microsoft Corporation) Microsoft WinUsb 1.0 (HKLM\...\winusb0100) (Version: - Microsoft Corporation) Microsoft Works 6-9 Converter (HKLM\...\{95140000-0137-0409-0000-0000000FF1CE}) (Version: 14.0.6120.5002 - Microsoft Corporation) Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053 - Adobe) Hidden Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053 - Adobe) Hidden Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053 - Adobe) Hidden Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053 - Adobe) Hidden Microsoft_VC90_ATL_x86 (Version: 1.00.0000 - Adobe) Hidden Microsoft_VC90_CRT_x86 (Version: 1.00.0000 - Adobe) Hidden Microsoft_VC90_MFC_x86 (Version: 1.00.0000 - Adobe) Hidden Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000 - Adobe) Hidden Mozilla Firefox 28.0 (x86 en-US) (HKLM\...\Mozilla Firefox 28.0 (x86 en-US)) (Version: 28.0 - Mozilla) Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 28.0 - Mozilla) Mozilla Thunderbird 17.0.6 (x86 en-US) (HKLM\...\Mozilla Thunderbird 17.0.6 (x86 en-US)) (Version: 17.0.6 - Mozilla) MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation) MSXML 6 Service Pack 2 (KB973686) (HKLM\...\{56EA8BC0-3751-4B93-BC9D-6651CC36E5AA}) (Version: 6.20.2003.0 - Microsoft Corporation) muvee autoProducer 4.5 (HKLM\...\{E7137AFD-4E43-47A6-BDC7-533808F72B36}) (Version: 4.50.050 - muvee Technologies) muvee autoProducer unPlugged 1.2 (HKLM\...\{DFB0FED6-0010-4E9B-A402-E513F2459161}) (Version: 1.20.100 - muvee Technologies) Norton 360 (HKLM\...\N360) (Version: 21.2.0.38 - Symantec Corporation) Notepad++ (HKLM\...\Notepad++) (Version: 6.5.1 - Notepad++ Team) NuGet (HKLM\...\{A5630CB0-6D3C-4C93-9A51-03BEB835A982}) (Version: 1.2.103.0 - Microsoft Corporation) NVIDIA Control Panel 306.81 (Version: 306.81 - NVIDIA Corporation) Hidden NVIDIA Graphics Driver 306.81 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 306.81 - NVIDIA Corporation) NVIDIA HD Audio Driver 1.3.18.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.18.0 - NVIDIA Corporation) NVIDIA Install Application (Version: 2.1002.85.551 - NVIDIA Corporation) Hidden NVIDIA nView 136.28 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NView) (Version: 136.28 - NVIDIA Corporation) NVIDIA nView Desktop Manager (Version: 6.14.10.13585 - NVIDIA Corporation) Hidden NVIDIA PhysX (Version: 9.12.0604 - NVIDIA Corporation) Hidden NVIDIA PhysX System Software 9.12.0604 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.12.0604 - NVIDIA Corporation) NVIDIA Update 1.10.8 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 1.10.8 - NVIDIA Corporation) NVIDIA Update Components (Version: 1.10.8 - NVIDIA Corporation) Hidden PDF Settings CS5 (Version: 10.0 - Adobe Systems Incorporated) Hidden PS2 (HKLM\...\PS2) (Version: - ) QuickTime (HKLM\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.) RealPlayer (HKLM\...\RealPlayer 6.0) (Version: - ) Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 5.10.0.6304 - Realtek Semiconductor Corp.) Safari (HKLM\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.) Service Pack 2 for SQL Server 2008 R2 (KB2630458) (HKLM\...\KB2630458) (Version: 10.52.4000.0 - Microsoft Corporation) Skype™ 6.14 (HKLM\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.14.104 - Skype Technologies S.A.) SmartSound Quicktracks for Premiere Elements 9.0 (HKLM\...\InstallShield_{6748E773-5DA0-4D19-8AA5-273B4133A09B}) (Version: 3.12.3090 - SmartSound Software Inc) SmartSound Quicktracks for Premiere Elements 9.0 (Version: 3.12.3090 - SmartSound Software Inc) Hidden SolutionCenter (Version: 50.0.152.000 - Hewlett-Packard) Hidden Sonic MyDVD Plus (HKLM\...\{21657574-BD54-48A2-9450-EB03B2C7FC29}) (Version: 6.2.0 - Sonic Solutions) Sonic RecordNow Audio (HKLM\...\{AB708C9B-97C8-4AC9-899B-DBF226AC9382}) (Version: 2.0.4 - Sonic Solutions) Sonic RecordNow Copy (HKLM\...\{B12665F4-4E93-4AB4-B7FC-37053B524629}) (Version: 2.0.4 - Sonic Solutions) Sonic RecordNow Data (HKLM\...\{075473F5-846A-448B-BCB3-104AA1760205}) (Version: 2.0.4 - Sonic Solutions) Sonic Update Manager (HKLM\...\{30465B6C-B53F-49A1-9EBA-A3F187AD502E}) (Version: 3.0.0 - Sonic Solutions) SQL Server 2008 R2 SP2 Common Files (Version: 10.52.4000.0 - Microsoft Corporation) Hidden SQL Server 2008 R2 SP2 Database Engine Services (Version: 10.52.4000.0 - Microsoft Corporation) Hidden SQL Server 2008 R2 SP2 Database Engine Shared (Version: 10.52.4000.0 - Microsoft Corporation) Hidden Sql Server Customer Experience Improvement Program (Version: 10.50.1600.1 - Microsoft Corporation) Hidden Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{91120000-0011-0000-0000-0000000FF1CE}_PROPLUSR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2468871) (Version: 1 - Microsoft Corporation) Update for Microsoft .NET Framework 4 Extended (KB2468871) (HKLM\...\{0A0CADCF-78DA-33C4-A350-CD51849B9702}.KB2468871) (Version: 1 - Microsoft Corporation) Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM\...\{91120000-0011-0000-0000-0000000FF1CE}_PROPLUSR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version: - Microsoft) Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM\...\{91120000-0011-0000-0000-0000000FF1CE}_PROPLUSR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version: - Microsoft) Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM\...\{91120000-0011-0000-0000-0000000FF1CE}_PROPLUSR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version: - Microsoft) Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM\...\{90120000-001A-0409-0000-0000000FF1CE}_PROPLUSR_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version: - Microsoft) Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2878234) 32-Bit Edition (HKLM\...\{91120000-0011-0000-0000-0000000FF1CE}_PROPLUSR_{EC1934B0-AE0F-4BBD-8955-54BB3247ED9E}) (Version: - Microsoft) Update for Windows Internet Explorer 8 (KB2598845) (HKLM\...\KB2598845-IE8) (Version: 1 - Microsoft Corporation) Update for Windows Internet Explorer 8 (KB2632503) (HKLM\...\KB2632503-IE8) (Version: 1 - Microsoft Corporation) Update for Windows Internet Explorer 8 (KB976662) (HKLM\...\KB976662-IE8) (Version: 1 - Microsoft Corporation) Update for Windows Media Player 10 (KB913800) (Version: - Microsoft Corporation) Hidden Update for Windows Media Player 10 (KB926251) (Version: - Microsoft Corporation) Hidden Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2492386) (HKLM\...\KB2492386) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation) Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2863058) (HKLM\...\KB2863058) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB951978) (HKLM\...\KB951978) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB961503) (HKLM\...\KB961503) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB971737) (HKLM\...\KB971737) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation) Update Rollup 2 for Windows XP Media Center Edition 2005 (HKLM\...\KB900325) (Version: - Microsoft Corporation) USB Tablet Manager (HKLM\...\Rmtablet) (Version: - ) ViewSonic Windows XP Signed Files (HKLM\...\{FC47C7A5-BE63-11D5-B7C9-005004566E4D}) (Version: - ) Visual Studio 2010 SP1 Tools for SQL Server Compact 4.0 ENU (HKLM\...\{D25C502E-FF51-424C-8C38-8596FE47D0CD}) (Version: 4.0.8482.1 - Microsoft Corporation) Wacom (HKLM\...\Pen Tablet Driver) (Version: 5.3.2-1 - Wacom Technology Corp.) WCF RIA Services V1.0 SP1 (HKLM\...\{D9E6001A-5DC3-4620-AF7A-80B6CD48645D}) (Version: 4.1.60114.0 - Microsoft Corporation) Web Deployment Tool (HKLM\...\{0F37D969-1260-419E-B308-EF7D29ABDE20}) (Version: 1.1.0618 - Microsoft Corporation) WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden WebReg (Version: 53.0.13.000 - Hewlett-Packard) Hidden WebTablet FB Plugin 32 bit (HKLM\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.2 - Wacom Technology Corp.) WebTablet IE Plugin (HKLM\...\Wacom WebTabletPlugin for IE) (Version: 1.1.0.12 - Wacom Technology Corp.) WebTablet Netscape Plugin (HKLM\...\Wacom WebTabletPlugin for Netscape) (Version: 1.1.0.10 - Wacom Technology Corp.) Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version: - Microsoft Corporation) Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation) Windows Imaging Component (HKLM\...\WIC) (Version: 3.0.0.0 - Microsoft Corporation) Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation) Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version: - ) Windows Media Format 11 runtime (Version: - Microsoft Corporation) Hidden Windows Media Player 11 (HKLM\...\Windows Media Player) (Version: - ) Windows Media Player 11 (Version: - Microsoft Corporation) Hidden Windows XP Media Center Edition 2005 KB2502898 (HKLM\...\KB2502898) (Version: - Microsoft Corporation) Windows XP Media Center Edition 2005 KB2619340 (HKLM\...\KB2619340) (Version: - Microsoft Corporation) Windows XP Media Center Edition 2005 KB2628259 (HKLM\...\KB2628259) (Version: - Microsoft Corporation) Windows XP Media Center Edition 2005 KB925766 (HKLM\...\KB925766) (Version: - Microsoft Corporation) Windows XP Media Center Edition 2005 KB973768 (HKLM\...\KB973768) (Version: - Microsoft Corporation) Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation) ==================== Restore Points ========================= 07-01-2014 15:21:49 System Checkpoint 08-01-2014 19:07:12 System Checkpoint 09-01-2014 23:38:35 System Checkpoint 11-01-2014 02:18:20 System Checkpoint 12-01-2014 02:28:02 System Checkpoint 13-01-2014 02:41:57 System Checkpoint 14-01-2014 03:43:34 System Checkpoint 14-01-2014 11:00:17 Software Distribution Service 3.0 15-01-2014 11:00:37 Software Distribution Service 3.0 16-01-2014 11:32:23 System Checkpoint 17-01-2014 12:32:24 System Checkpoint 18-01-2014 12:44:57 System Checkpoint 18-01-2014 16:25:41 Installed Java 7 Update 51 19-01-2014 16:44:57 System Checkpoint 20-01-2014 17:44:56 System Checkpoint 22-01-2014 01:48:12 System Checkpoint 23-01-2014 02:40:21 System Checkpoint 24-01-2014 02:47:35 System Checkpoint 25-01-2014 04:28:24 System Checkpoint 26-01-2014 04:47:53 System Checkpoint 27-01-2014 05:15:33 System Checkpoint 28-01-2014 05:17:33 System Checkpoint 29-01-2014 05:27:01 System Checkpoint 30-01-2014 05:31:32 System Checkpoint 31-01-2014 05:47:25 System Checkpoint 01-02-2014 07:19:40 System Checkpoint 02-02-2014 08:11:21 System Checkpoint 03-02-2014 09:10:01 System Checkpoint 04-02-2014 09:29:44 System Checkpoint 05-02-2014 10:28:44 System Checkpoint 06-02-2014 16:05:40 System Checkpoint 07-02-2014 16:09:29 System Checkpoint 08-02-2014 17:09:27 System Checkpoint 09-02-2014 17:57:23 System Checkpoint 10-02-2014 21:12:26 System Checkpoint 11-02-2014 22:18:08 System Checkpoint 12-02-2014 23:15:04 System Checkpoint 13-02-2014 09:51:44 Software Distribution Service 3.0 14-02-2014 09:57:23 System Checkpoint 15-02-2014 10:06:13 System Checkpoint 16-02-2014 10:06:22 System Checkpoint 17-02-2014 11:04:39 System Checkpoint 18-02-2014 23:11:04 System Checkpoint 20-02-2014 02:21:28 System Checkpoint 21-02-2014 02:31:59 System Checkpoint 22-02-2014 03:49:00 System Checkpoint 23-02-2014 15:45:01 System Checkpoint 24-02-2014 15:47:02 System Checkpoint 25-02-2014 00:04:45 Norton 360 Registry Clean 26-02-2014 04:16:49 System Checkpoint 27-02-2014 05:40:17 System Checkpoint 28-02-2014 06:19:45 System Checkpoint 01-03-2014 06:48:19 System Checkpoint 02-03-2014 07:24:43 System Checkpoint 03-03-2014 08:24:41 System Checkpoint 04-03-2014 09:14:29 System Checkpoint 05-03-2014 09:59:25 System Checkpoint 06-03-2014 10:59:26 System Checkpoint 07-03-2014 12:17:47 System Checkpoint 08-03-2014 12:32:00 System Checkpoint 09-03-2014 13:32:01 System Checkpoint 10-03-2014 15:21:18 System Checkpoint 11-03-2014 15:34:58 System Checkpoint 12-03-2014 18:18:56 System Checkpoint 13-03-2014 18:48:26 System Checkpoint 14-03-2014 10:00:33 Software Distribution Service 3.0 15-03-2014 10:29:41 System Checkpoint 15-03-2014 19:29:31 Installed Samsung Kies3 16-03-2014 19:37:22 System Checkpoint 17-03-2014 22:55:16 System Checkpoint 18-03-2014 22:25:06 Software Distribution Service 3.0 19-03-2014 23:36:27 System Checkpoint 20-03-2014 23:54:57 System Checkpoint 22-03-2014 00:08:07 System Checkpoint 23-03-2014 00:45:52 System Checkpoint 24-03-2014 00:46:17 System Checkpoint 25-03-2014 01:20:17 System Checkpoint 26-03-2014 01:26:42 System Checkpoint 27-03-2014 03:45:54 System Checkpoint 27-03-2014 10:00:18 Software Distribution Service 3.0 28-03-2014 10:25:36 System Checkpoint 29-03-2014 11:25:37 System Checkpoint 30-03-2014 12:00:28 System Checkpoint 31-03-2014 12:04:57 System Checkpoint 01-04-2014 12:39:54 System Checkpoint 02-04-2014 13:39:04 System Checkpoint 02-04-2014 20:45:46 Removed Samsung Kies3 03-04-2014 21:09:47 System Checkpoint 04-04-2014 21:15:11 System Checkpoint 05-04-2014 21:23:36 System Checkpoint 07-04-2014 00:51:56 System Checkpoint ==================== Scheduled Tasks (whitelisted) ============= Task: C:\WINDOWS\Tasks\Adobe Flash Player Updater.job => C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe Task: C:\WINDOWS\Tasks\AdobeAAMUpdater-1.0-HOMERJAY-Dad.job => C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe Task: C:\WINDOWS\Tasks\AdobeAAMUpdater-1.0-HOMERJAY-HP_Administrator.job => C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe Task: C:\WINDOWS\Tasks\Amazon Music Helper.job => C:\Documents and Settings\HP_Administrator.YOUR-4DACD0EA75\Local Settings\Application Data\Amazon Cloud Player\Amazon Music Helper.exe Task: C:\WINDOWS\Tasks\AppleSoftwareUpdate.job => C:\Program Files\Apple Software Update\SoftwareUpdate.exe Task: C:\WINDOWS\Tasks\At1.job => c:\Program Files\pcreg\service.exe Task: C:\WINDOWS\Tasks\bench-sys.job => C:\Program Files\Bench\Updater\updater.exe <==== ATTENTION Task: C:\WINDOWS\Tasks\ErrorEND.job => C:\Program Files\ErrorEND\ErrorEND.exe Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe Task: C:\WINDOWS\Tasks\HubTask 0 {0E7C166E-2D2F-4269-9034-DE1898BF2B1A} 0~0.job => c:\Program Files\Common Files\Sonic Shared\Sonic Central\Main\Mediahub.exe Task: C:\WINDOWS\Tasks\HubTask 1 {0E7C166E-2D2F-4269-9034-DE1898BF2B1A} 0~0.job => c:\Program Files\Common Files\Sonic Shared\Sonic Central\Main\Mediahub.exe Task: C:\WINDOWS\Tasks\Install.job => C:\WINDOWS\system32\Macromed\Shockwave 10\nssstub.exe Task: C:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Logon.job => C:\WINDOWS\system32\xp_eos.exe Task: C:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Monthly.job => C:\WINDOWS\system32\xp_eos.exe Task: C:\WINDOWS\Tasks\pcreg.job => C:\Program Files\pcreg\service.exe ==================== Loaded Modules (whitelisted) ============= 2004-08-10 05:00 - 2011-02-04 15:48 - 00291840 _____ () C:\WINDOWS\system32\sbe.dll 2004-08-10 05:00 - 2013-01-01 23:49 - 01292288 _____ () C:\WINDOWS\system32\quartz.dll 2004-08-10 05:00 - 2008-04-13 17:11 - 00059904 _____ () C:\WINDOWS\system32\devenum.dll 2004-08-10 05:00 - 2008-04-13 17:11 - 00014336 _____ () C:\WINDOWS\system32\msdmo.dll 2004-08-10 12:00 - 2005-08-05 21:06 - 00165376 _____ () C:\WINDOWS\system32\mpg2splt.ax 2004-08-10 12:00 - 2005-08-05 22:01 - 00159744 _____ () C:\WINDOWS\system32\VBICodec.ax 2004-08-10 05:00 - 2011-10-14 15:38 - 00456192 _____ () C:\WINDOWS\system32\encdec.dll 2012-06-18 08:24 - 2012-06-18 08:24 - 00260096 _____ () C:\Program Files\Notepad++\NppShell_05.dll 2014-03-13 03:57 - 2014-03-13 03:57 - 00033864 _____ () C:\Program Files\pcreg\pcreg.exe 2013-08-22 17:05 - 2012-12-11 13:07 - 00963456 _____ () C:\Program Files\Tablet\Pen\libxml2.dll 2012-02-18 05:58 - 2007-12-06 01:25 - 00364192 _____ () C:\WINDOWS\system32\atwtusb.exe ==================== Alternate Data Streams (whitelisted) ========= ==================== Safe Mode (whitelisted) =================== ==================== Disabled items from MSCONFIG ============== ==================== Faulty Device Manager Devices ============= Name: 1394 Net Adapter Description: 1394 Net Adapter Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318} Manufacturer: Microsoft Service: NIC1394 Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) Resolution: Update the driver ==================== Event log errors: ========================= Application errors: ================== Error: (03/04/2014 08:00:34 PM) (Source: Application Error) (User: ) Description: Faulting application photoshopelementsorganizer.exe, version 9.0.0.0, faulting module quicktime.qts, version 7.74.80.86, fault address 0x0012c95c. Processing media-specific event for [photoshopelementsorganizer.exe!ws!] Error: (03/04/2014 03:26:37 PM) (Source: Application Error) (User: ) Description: Faulting application adobe premiere elements.exe, version 9.0.0.0, faulting module dsound.dll, version 5.3.2600.5512, fault address 0x000024df. Processing media-specific event for [adobe premiere elements.exe!ws!] Error: (02/14/2014 02:24:15 PM) (Source: Application Error) (User: ) Description: Faulting application msmoney.exe, version 17.0.0.3817, faulting module utlsrf08.dll, version 17.0.0.3817, fault address 0x00006f6b. Processing media-specific event for [msmoney.exe!ws!] Error: (02/13/2014 08:20:02 AM) (Source: .NET Runtime Optimization Service) (User: ) Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown System errors: ============= Error: (04/07/2014 03:25:22 AM) (Source: 0) (User: ) Description: \Device\LanmanDatagramReceiverLISASIMPSONNetBT_Tcpip_{84BE1FF7-AE1D-4F Error: (04/06/2014 03:24:44 PM) (Source: 0) (User: ) Description: \Device\LanmanDatagramReceiverLISASIMPSONNetBT_Tcpip_{84BE1FF7-AE1D-4F Error: (04/06/2014 02:59:28 PM) (Source: Service Control Manager) (User: ) Description: The following boot-start or system-start driver(s) failed to load: iaStor IntelIde ViaIde Error: (04/06/2014 02:59:28 PM) (Source: Service Control Manager) (User: ) Description: The Web Deployment Agent Service service hung on starting. Error: (04/06/2014 02:58:06 PM) (Source: Service Control Manager) (User: ) Description: The NVIDIA Update Service Daemon service failed to start due to the following error: %%1069 Error: (04/06/2014 02:58:06 PM) (Source: Service Control Manager) (User: ) Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: %%1331 To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC). Error: (04/06/2014 02:58:06 PM) (Source: Service Control Manager) (User: ) Description: The Zune Bus Enumerator Driver service failed to start due to the following error: %%2 Error: (04/06/2014 02:44:04 PM) (Source: Service Control Manager) (User: ) Description: The following boot-start or system-start driver(s) failed to load: iaStor IntelIde ViaIde Error: (04/06/2014 02:44:04 PM) (Source: Service Control Manager) (User: ) Description: The Web Deployment Agent Service service hung on starting. Error: (04/06/2014 02:42:37 PM) (Source: Service Control Manager) (User: ) Description: The NVIDIA Update Service Daemon service failed to start due to the following error: %%1069 Microsoft Office Sessions: ========================= Error: (12/09/2013 05:41:40 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 3 seconds with 0 seconds of active time. This session ended with a crash. Error: (11/26/2013 09:58:37 AM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 9 seconds with 0 seconds of active time. This session ended with a crash. Error: (07/12/2013 10:51:22 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 46 seconds with 0 seconds of active time. This session ended with a crash. Error: (07/09/2013 03:16:06 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 79367 seconds with 360 seconds of active time. This session ended with a crash. Error: (05/12/2013 09:37:11 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 35532 seconds with 3420 seconds of active time. This session ended with a crash. Error: (04/18/2013 06:47:20 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 728 seconds with 60 seconds of active time. This session ended with a crash. Error: (12/22/2012 05:09:53 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6665.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 2 seconds with 0 seconds of active time. This session ended with a crash. Error: (12/19/2012 08:11:23 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6665.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 2278 seconds with 1200 seconds of active time. This session ended with a crash. Error: (07/10/2012 06:41:19 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 1354 seconds with 720 seconds of active time. This session ended with a crash. ==================== Memory info =========================== Percentage of memory in use: 27% Total physical RAM: 3070.41 MB Available physical RAM: 2226.84 MB Total Pagefile: 4953.83 MB Available Pagefile: 4213.18 MB Total Virtual: 2047.88 MB Available Virtual: 1958.68 MB ==================== Drives ================================ Drive c: (HP_PAVILION) (Fixed) (Total:270.94 GB) (Free:75.7 GB) NTFS ==>[Drive with boot components (Windows XP)] Drive d: (HP_RECOVERY) (Fixed) (Total:8.5 GB) (Free:1.05 GB) FAT32 ==>[Drive with boot components (Windows XP)] Drive k: (FreeAgent GoFlex Drive) (Fixed) (Total:465.76 GB) (Free:262.43 GB) NTFS ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (Size: 279 GB) (Disk ID: 1549F232) Partition 1: (Not Active) - (Size=9 GB) - (Type=0C) Partition 2: (Active) - (Size=271 GB) - (Type=07 NTFS) ======================================================== Disk: 5 (Size: 466 GB) (Disk ID: 00721070) Partition 1: (Not Active) - (Size=466 GB) - (Type=07 NTFS) ==================== End Of Log ============================