OTL Extras logfile created on: 5/22/2014 6:19:11 AM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Downloads 64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation Internet Explorer (Version = 9.11.9600.17041) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 3.80 Gb Total Physical Memory | 1.99 Gb Available Physical Memory | 52.33% Memory free 7.61 Gb Paging File | 5.34 Gb Available in Paging File | 70.27% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 297.99 Gb Total Space | 213.11 Gb Free Space | 71.52% Space Free | Partition Type: NTFS Computer Name: LISADAY | User Name: Owner | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .html[@ = OperaStable] -- C:\Program Files (x86)\Opera\Launcher.exe (Opera Software) .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation) .html [@ = OperaStable] -- C:\Program Files (x86)\Opera\Launcher.exe (Opera Software) [HKEY_CURRENT_USER\SOFTWARE\Classes\] .html [@ = ChromeHTML] -- Reg Error: Key error. File not found [color=#E56717]========== Shell Spawning ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) http [open] -- "C:\Program Files (x86)\Opera\launcher.exe" -noautoupdate "%1" (Opera Software) https [open] -- "C:\Program Files (x86)\Opera\launcher.exe" -noautoupdate "%1" (Opera Software) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation) InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\SysWow64\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) http [open] -- "C:\Program Files (x86)\Opera\launcher.exe" -noautoupdate "%1" (Opera Software) https [open] -- "C:\Program Files (x86)\Opera\launcher.exe" -noautoupdate "%1" (Opera Software) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\SysWow64\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error. [color=#E56717]========== Security Center Settings ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 1 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [color=#E56717]========== Authorized Applications List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] [color=#E56717]========== Vista Active Open Ports Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{17E2272B-0E4F-443A-8D65-3C8E2973248B}" = lport=445 | protocol=6 | dir=in | app=system | "{1E11583E-7C4D-4E20-9EA7-1C8144EF682A}" = rport=139 | protocol=6 | dir=out | app=system | "{3D4A0098-2BF1-448C-8F9D-89C082DDC1DC}" = lport=139 | protocol=6 | dir=in | app=system | "{50D92BA1-14C7-4E5A-8DDC-AA663B45EBDD}" = rport=137 | protocol=17 | dir=out | app=system | "{73E54833-3DC3-449D-B010-650F8F165A9C}" = rport=445 | protocol=6 | dir=out | app=system | "{809FFBCF-F522-457E-8075-4DE9CB12DA91}" = rport=138 | protocol=17 | dir=out | app=system | "{815C61F2-E016-4028-8693-C37DC623A5EB}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{8FCE39E9-655E-4E3A-89A7-0E4A512A0F78}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{94DFDEAA-CB38-41F8-AD47-502169FD7D33}" = lport=137 | protocol=17 | dir=in | app=system | "{AE12E7A9-249F-4745-B592-79BF3D181CDB}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 | "{C5F20083-6684-42C1-9287-38076759850A}" = lport=138 | protocol=17 | dir=in | app=system | "{EA17345B-519D-46DD-A258-94CF697A67F3}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe | [color=#E56717]========== Vista Active Application Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{05485148-95C3-4E04-8B30-72469B55520C}" = protocol=17 | dir=in | app=c:\program files (x86)\yahoo!\messenger\yahoomessenger.exe | "{112A46B0-F09B-49FD-99F2-083ABC68DCA8}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 | "{25EDA9BA-60F3-4A03-9142-FE9565DDB5D8}" = protocol=6 | dir=in | app=c:\program files (x86)\yahoo!\messenger\yahoomessenger.exe | "{2B278E38-A02A-40B1-B6A6-D4BFD20B2124}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 | "{64C73D38-C8E1-4421-AC8E-8BB1FC8CBF64}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 | "{8B806A31-93BE-47E6-846A-E8A28A1FEBB6}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 | "{99347181-F176-4346-8063-A80E8A65E291}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe | "TCP Query User{2FDD458D-0E29-4427-BF32-21D59B7C75A3}C:\program files (x86)\mozilla firefox\plugin-container.exe" = protocol=6 | dir=in | app=c:\program files (x86)\mozilla firefox\plugin-container.exe | "UDP Query User{AB8FAEE8-6FB1-4036-800C-985B0BB2D5BA}C:\program files (x86)\mozilla firefox\plugin-container.exe" = protocol=17 | dir=in | app=c:\program files (x86)\mozilla firefox\plugin-container.exe | [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64) "{529125EF-E3AC-4B74-97E6-F688A7C0F1C0}" = Paint.NET v3.5.10 "{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 "{7DEBE4EB-6B40-3766-BB35-5CBBC385DA37}" = Microsoft .NET Framework 4.5.1 "{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 "{8397C1C5-39CA-4D5E-A798-50B5E6C6ABCB}" = SewWrite "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8C775E70-A791-4DA8-BCC3-6AB7136F4484}" = Visual Studio 2012 x64 Redistributables "{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033" = Microsoft .NET Framework 4.5.1 "{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad "{A4E3AD0C-C757-47C0-B66B-341EDF6D74A2}" = SewIconz "{A7395F20-2B22-4CB8-8510-B452C0F47E02}" = Movie Maker 6.0 for Windows 7 (64-bit) "{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64) "{F402D1E3-5FBB-4D83-A6AE-67CA37CBD2DA}" = SewWhat-Pro "Broadcom Wireless Utility" = Broadcom Wireless Utility "CCleaner" = CCleaner "CutePDF Writer Installation" = CutePDF Writer 3.0 "HitmanPro37" = HitmanPro 3.7 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{196BB40D-1578-3D01-B289-BEFC77A11A1E}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 "{1D5E29AD-39A9-4D0A-A8B6-46A6FCD8C995}" = Live! Cam Avatar v1.0 "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 "{26A24AE4-039D-4CA4-87B4-2F83217051FF}" = Java 7 Update 55 "{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver "{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel(R) Rapid Storage Technology "{42929F0F-CE14-47AF-9FC7-FF297A603021}" = Dell Resource CD "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}" = Google Earth Plug-in "{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module "{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM "{61F9E619-8531-479E-AB80-C81819F0A3D8}" = Wilcom TrueSizer e3.0 "{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module "{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable "{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}" = Skype™ 6.14 "{90110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003 "{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system "{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In "{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader "{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}" = Visual Studio 2012 x86 Redistributables "{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper "{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.07) "{D6C630BF-8DBB-4042-8562-DC9A52CB6E7E}" = Intel(R) Turbo Boost Technology Driver "{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}" = IDT Audio "{E801DDB4-3CFC-496E-9E04-781EC2445D82}" = Wilcom TrueSizer e3.0 "{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module "{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver "Adobe Flash Player ActiveX" = Adobe Flash Player 13 ActiveX "Adobe Flash Player Plugin" = Adobe Flash Player 13 Plugin "Adobe Shockwave Player" = Adobe Shockwave Player 12.1 "Advanced Audio FX Engine" = Advanced Audio FX Engine "Advanced Video FX Engine" = Advanced Video FX Engine "avast" = avast! Free Antivirus "Dell Webcam Central" = Dell Webcam Central "fdrawcmd" = Fdrawcmd.sys 1.0.1.11 "Google Chrome" = Google Chrome "Inkscape" = Inkscape 0.48.4 "Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300 "Mozilla Firefox 29.0.1 (x86 en-US)" = Mozilla Firefox 29.0.1 (x86 en-US) "MozillaMaintenanceService" = Mozilla Maintenance Service "Opera 20.0.1387.91" = Opera Stable 20.0.1387.91 "Yahoo! Messenger" = Yahoo! Messenger [color=#E56717]========== HKEY_CURRENT_USER Uninstall List ==========[/color] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "9204f5692a8faf3b" = Dell System Detect "Amazon Kindle" = Amazon Kindle [color=#E56717]========== Last 20 Event Log Errors ==========[/color] [ Application Events ] Error - 3/25/2014 6:22:30 PM | Computer Name = LisaDay | Source = Windows Search Service | ID = 3058 Description = The application cannot be initialized. Context: Windows Application Details: The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801) Error - 3/25/2014 6:22:30 PM | Computer Name = LisaDay | Source = Windows Search Service | ID = 7010 Description = The index cannot be initialized. Details: The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801) Error - 4/10/2014 1:26:51 AM | Computer Name = LisaDay | Source = Application Error | ID = 1000 Description = Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4 Faulting module name: SHELL32.dll, version: 6.1.7601.18222, time stamp: 0x51f1ddfa Exception code: 0xc0000005 Fault offset: 0x000000000012e50b Faulting process id: 0xabc Faulting application start time: 0x01cf547adfc72e9e Faulting application path: C:\Windows\Explorer.EXE Faulting module path: C:\Windows\system32\SHELL32.dll Report Id: b82585a1-c070-11e3-8af5-f04da2b84e99 Error - 5/14/2014 5:31:00 PM | Computer Name = LisaDay | Source = Application Error | ID = 1000 Description = Faulting application name: AoAAudioExtractor.exe, version: 1.1.0.0, time stamp: 0x4969678b Faulting module name: avcodec-51.dll, version: 0.0.0.0, time stamp: 0x452d02f3 Exception code: 0xc0000005 Fault offset: 0x002abb46 Faulting process id: 0xca0 Faulting application start time: 0x01cf6fbb9c8c7c99 Faulting application path: C:\Program Files (x86)\AoA Audio Extractor\AoAAudioExtractor.exe Faulting module path: C:\Program Files (x86)\AoA Audio Extractor\avcodec-51.dll Report Id: 0a53f154-dbaf-11e3-af16-f04da2b84e99 Error - 5/15/2014 4:19:59 PM | Computer Name = LisaDay | Source = Application Hang | ID = 1002 Description = The program adwcleaner_3.208.exe version 3.2.0.8 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 770 Start Time: 01cf70794a633aa9 Termination Time: 0 Application Path: C:\Downloads\adwcleaner_3.208.exe Report Id: Error - 5/15/2014 4:52:22 PM | Computer Name = LisaDay | Source = Application Hang | ID = 1002 Description = The program adwcleaner_3.208.exe version 3.2.0.8 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 1258 Start Time: 01cf707c05c5cb71 Termination Time: 14 Application Path: C:\Downloads\adwcleaner_3.208.exe Report Id: Error - 5/16/2014 11:13:27 AM | Computer Name = LisaDay | Source = Application Hang | ID = 1002 Description = The program SpybotSD.exe version 1.6.2.46 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: bd0 Start Time: 01cf7118daba9693 Termination Time: 7 Application Path: C:\Program Files (x86)\Spybot - Search & Destroy\SpybotSD.exe Report Id: Error - 5/16/2014 12:22:54 PM | Computer Name = LisaDay | Source = SideBySide | ID = 16842815 Description = Activation context generation failed for "c:\program files (x86)\spybot - search & destroy\DelZip179.dll".Error in manifest or policy file "c:\program files (x86)\spybot - search & destroy\DelZip179.dll" on line 8. The value "*" of attribute "language" in element "assemblyIdentity" is invalid. Error - 5/16/2014 11:02:14 PM | Computer Name = LisaDay | Source = Microsoft-Windows-CAPI2 | ID = 513 Description = Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object. Details: AddLegacyDriverFiles: Unable to back up image of binary SASKUTIL. System Error: The system cannot find the file specified. . Error - 5/16/2014 11:04:02 PM | Computer Name = LisaDay | Source = Microsoft-Windows-CAPI2 | ID = 513 Description = Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object. Details: AddLegacyDriverFiles: Unable to back up image of binary SASKUTIL. System Error: The system cannot find the file specified. . [ Broadcom Wireless LAN Events ] Error - 3/27/2014 6:20:34 AM | Computer Name = LisaDay | Source = WLAN-Tray | ID = 0 Description = 03:20:31, Thu, Mar 27, 14 Error - Unable to gain access to user store Error - 4/1/2014 1:16:26 PM | Computer Name = LisaDay | Source = WLAN-Tray | ID = 0 Description = 10:16:20, Tue, Apr 01, 14 Error - Unable to gain access to user store Error - 4/4/2014 9:51:57 AM | Computer Name = LisaDay | Source = WLAN-Tray | ID = 0 Description = 06:51:54, Fri, Apr 04, 14 Error - Unable to gain access to user store Error - 4/5/2014 11:54:27 AM | Computer Name = LisaDay | Source = WLAN-Tray | ID = 0 Description = 08:54:24, Sat, Apr 05, 14 Error - Unable to gain access to user store Error - 5/4/2014 11:08:06 AM | Computer Name = LisaDay | Source = WLAN-Tray | ID = 0 Description = 08:08:05, Sun, May 04, 14 Error - Unable to gain access to user store [ System Events ] Error - 5/20/2014 5:03:20 PM | Computer Name = LisaDay | Source = Disk | ID = 262155 Description = The driver detected a controller error on \Device\Harddisk1\DR3. Error - 5/20/2014 5:03:21 PM | Computer Name = LisaDay | Source = Disk | ID = 262155 Description = The driver detected a controller error on \Device\Harddisk1\DR3. Error - 5/20/2014 5:03:21 PM | Computer Name = LisaDay | Source = Disk | ID = 262155 Description = The driver detected a controller error on \Device\Harddisk1\DR3. Error - 5/20/2014 6:30:02 PM | Computer Name = LisaDay | Source = Disk | ID = 262155 Description = The driver detected a controller error on \Device\Harddisk1\DR3. Error - 5/20/2014 6:30:02 PM | Computer Name = LisaDay | Source = Disk | ID = 262155 Description = The driver detected a controller error on \Device\Harddisk1\DR3. Error - 5/20/2014 6:30:03 PM | Computer Name = LisaDay | Source = Disk | ID = 262155 Description = The driver detected a controller error on \Device\Harddisk1\DR3. Error - 5/20/2014 6:30:03 PM | Computer Name = LisaDay | Source = Disk | ID = 262155 Description = The driver detected a controller error on \Device\Harddisk1\DR3. Error - 5/20/2014 6:30:04 PM | Computer Name = LisaDay | Source = Disk | ID = 262155 Description = The driver detected a controller error on \Device\Harddisk1\DR3. Error - 5/21/2014 11:45:50 AM | Computer Name = LisaDay | Source = Service Control Manager | ID = 7000 Description = Error - 5/22/2014 8:59:13 AM | Computer Name = LisaDay | Source = Service Control Manager | ID = 7000 Description = < End of report >