OTL Extras logfile created on: 7/28/2014 12:11:51 PM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\cindy\Downloads 64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation Internet Explorer (Version = 9.11.9600.16428) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 3.75 Gb Total Physical Memory | 2.16 Gb Available Physical Memory | 57.62% Memory free 7.50 Gb Paging File | 5.84 Gb Available in Paging File | 77.91% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 450.91 Gb Total Space | 391.07 Gb Free Space | 86.73% Space Free | Partition Type: NTFS Computer Name: CINDY-PC | User Name: cindy | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation) .html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) [HKEY_CURRENT_USER\SOFTWARE\Classes\] .html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation) [color=#E56717]========== Shell Spawning ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation) InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error. [color=#E56717]========== Security Center Settings ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 0 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] [color=#E56717]========== System Restore Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore] "DisableSR" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr] "Start" = 0 [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [color=#E56717]========== Authorized Applications List ==========[/color] [color=#E56717]========== Vista Active Open Ports Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{0EB2C564-194B-414B-B297-C8EB166FDBCD}" = lport=445 | protocol=6 | dir=in | app=system | "{10BD1F9A-F36C-4F9B-A7FA-57C947A35727}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 | "{236D0092-10FC-4EF5-9435-22A4246FA806}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | "{28C0EC42-EC5B-40C9-9378-748D317FE625}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{3A811D17-4013-4186-8B96-5D976CE7C41A}" = rport=10243 | protocol=6 | dir=out | app=system | "{3E505186-FCD5-497E-801E-81ED9DCD4F45}" = rport=137 | protocol=17 | dir=out | app=system | "{407176E2-881A-4176-A44E-F0C131CA1BAB}" = lport=139 | protocol=6 | dir=in | app=system | "{46BB3EFE-895D-4AEB-9C99-3AD264C0C469}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{47F9898E-FD06-4C6D-886D-14BD86F737C9}" = lport=6004 | protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\outlook.exe | "{4B387264-7F1B-4FAD-8170-5723418847BF}" = rport=139 | protocol=6 | dir=out | app=system | "{4EED9796-40DC-4C7B-947D-9B3FC3BBDCA4}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | "{4EF60445-B5E4-44BD-AA92-549D91E7940E}" = lport=2869 | protocol=6 | dir=in | app=system | "{8546C99F-074D-42B7-A013-3072D15B6A58}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe | "{983AC35F-00EA-423E-BFBC-28A9F60BFCFC}" = lport=137 | protocol=17 | dir=in | app=system | "{A3A4AF48-4F12-47D9-890D-7DBBBAEF1625}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) | "{AADF02F4-3326-4A8A-8E2E-5D3CFA3226FA}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | "{B70F9C1C-BC23-4345-8BB7-A36492540ED9}" = rport=445 | protocol=6 | dir=out | app=system | "{C9009EF7-1293-40A7-8A7C-58CFC99D64F7}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | "{C90C03E0-B5E0-49D4-AE72-12F9A54A271D}" = lport=10243 | protocol=6 | dir=in | app=system | "{E127544C-1526-4286-B680-D50BAF12BCF5}" = lport=138 | protocol=17 | dir=in | app=system | "{E8A083EB-FAAE-4915-9D26-9D5167AA7B46}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) | "{E9DD4F66-305B-4203-9635-91E17003C19B}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | "{EB3E1C34-6A80-4E9B-AC2C-378F4C34CBB5}" = rport=138 | protocol=17 | dir=out | app=system | "{EDE81815-1620-49B6-94DE-10722F81FA39}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | [color=#E56717]========== Vista Active Application Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{0C071A98-7DD1-429F-88B2-3531587D08FD}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe | "{18D53E73-BF4C-4A51-B779-FEBDF6144274}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe | "{1D345BEA-8161-4A0D-8121-381CB258E142}" = protocol=17 | dir=in | app=c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe | "{2A7017AF-3E2A-4B10-AFEA-814CF696110F}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe | "{33F2EAE6-2E2B-45CA-AFA9-B27BC51E6CFF}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe | "{3728581D-AE5C-4A8A-AA06-1719AD2CB10A}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe | "{37D28162-DC6F-43FE-8EC2-54C9F4C9DD32}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "{3EC6560A-BBCF-4CBC-8383-486559F4E6F7}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe | "{460853F4-EC92-4A57-B918-750453A63E02}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe | "{4BFFDCF9-338B-40A1-B3BA-7B77D5C70CBE}" = dir=in | app=c:\program files\dell stage\dell stage\stage_primary.exe | "{502BBDAE-D78D-4526-88DA-B9815FE753C4}" = protocol=17 | dir=in | app=c:\program files (x86)\frostwire 5\frostwire.exe | "{56CA33B8-C959-439E-B842-7DC921B34D3F}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe | "{581C88DA-50B7-4FF3-8CD9-16EFE41A7DE5}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 | "{5EABA284-5663-4ADB-9D57-6663381F42CB}" = dir=in | app=c:\program files (x86)\dell\videostage\videostage.exe | "{795E01D6-71B1-4884-B7E1-473389874EC7}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 | "{83059098-68E7-42DD-82D3-25B9915461A3}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe | "{8612DEDC-23FE-47D9-A60D-BA61EF5F2CFC}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe | "{8789DCB8-9241-4DB9-8F31-3B68EEBB7762}" = dir=in | app=c:\program files (x86)\windows live\mesh\moe.exe | "{88915417-9C6E-4A82-8DD9-CE5C30CF7185}" = dir=in | app=c:\program files (x86)\common files\apple\apple application support\webkit2webprocess.exe | "{9373AA0B-3033-4BD3-B092-0DC51E6826B9}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe | "{9AB8FF23-DCD2-40B1-9BCE-5F12AAAA2814}" = protocol=6 | dir=in | app=c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe | "{9BC6F5DD-807D-46EB-8C95-6B0952F0F1BC}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "{A2466D0E-E95A-42EA-B087-1DB9A7D18766}" = dir=in | app=c:\program files\dell stage\dell stage\accuweather\accuweather.exe | "{A67CAC3D-64A6-40CC-9CDC-FB492CE7CC1E}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe | "{A75C1A6D-5ADD-42DF-A74D-A83856149C35}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe | "{B08E1A5F-7379-42EE-AA70-55F0F7B0F3AF}" = dir=in | app=c:\program files\dell stage\musicstage\musicstageengine.exe | "{B4713BD4-0092-45B7-8B2F-6A27CF5AE5DA}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe | "{B8B42554-CBFC-4DFA-BF09-2E56C5EFA551}" = protocol=6 | dir=in | app=c:\program files (x86)\frostwire 5\frostwire.exe | "{B8B9D87A-4CCA-4CDD-AC9C-8B9CE13327BD}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 | "{C0183C16-CF2A-4B49-9D45-EBDEC844E789}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "{E962EFC1-CA9E-41A7-B861-EADFD48C0128}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe | "{F235A163-458C-4B22-AB75-EAB0D31C274B}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 | "{F24F2476-F511-4D82-91F5-CABB990A8E9A}" = protocol=6 | dir=out | app=system | "{FBDE2813-0E46-4005-A0AD-B7FF62FA80A2}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "TCP Query User{CB21A32A-A5A6-4E72-8D72-97E8711CE611}C:\program files (x86)\facetcorp\facetwin\fwt.exe" = protocol=6 | dir=in | app=c:\program files (x86)\facetcorp\facetwin\fwt.exe | "TCP Query User{E21255C5-79F2-4949-8F12-92816A494162}C:\program files (x86)\dell\dell datasafe online\nobuclient.exe" = protocol=6 | dir=in | app=c:\program files (x86)\dell\dell datasafe online\nobuclient.exe | "TCP Query User{EBF5AD73-EF9B-4531-A62C-E2745F77CF16}C:\program files (x86)\facetcorp\facetwin\fwagent.exe" = protocol=6 | dir=in | app=c:\program files (x86)\facetcorp\facetwin\fwagent.exe | "TCP Query User{EC1F9991-B840-4BDF-B9E8-E66BEF91D534}C:\program files (x86)\facetcorp\facetwin\fwagent.exe" = protocol=6 | dir=in | app=c:\program files (x86)\facetcorp\facetwin\fwagent.exe | "UDP Query User{26589ACE-5ACC-4E6C-BAED-90B4E360F1BD}C:\program files (x86)\facetcorp\facetwin\fwt.exe" = protocol=17 | dir=in | app=c:\program files (x86)\facetcorp\facetwin\fwt.exe | "UDP Query User{2CC6F9CB-6BD6-4CB1-B91B-C20E9969F65F}C:\program files (x86)\facetcorp\facetwin\fwagent.exe" = protocol=17 | dir=in | app=c:\program files (x86)\facetcorp\facetwin\fwagent.exe | "UDP Query User{2ECED933-F57C-4415-AAC0-B1A3F3DF63B4}C:\program files (x86)\dell\dell datasafe online\nobuclient.exe" = protocol=17 | dir=in | app=c:\program files (x86)\dell\dell datasafe online\nobuclient.exe | "UDP Query User{70910973-B523-49D3-9F1A-405D231F0962}C:\program files (x86)\facetcorp\facetwin\fwagent.exe" = protocol=17 | dir=in | app=c:\program files (x86)\facetcorp\facetwin\fwagent.exe | [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP240_series" = Canon MP240 series MP Drivers "{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant "{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}" = Roxio File Backup "{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources "{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8E34682C-8118-31F1-BC4C-98CD9675E1C2}" = Microsoft .NET Framework 4 Extended "{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer "{90140000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2010 "{90140000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2010 "{90140000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 "{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting "{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}" = RBVirtualFolder64Inst "{D07A61E5-A59C-433C-BCBD-22025FA2287B}" = Windows Live Language Selector "{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter "{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client "{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service "{E06357A3-5F44-B1AE-F4BA-9DAC26A209C9}" = ccc-utility64 "{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile "Microsoft .NET Framework 4 Extended" = Microsoft .NET Framework 4 Extended "PC-Doctor for Windows" = My Dell [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{055EE59D-217B-43A7-ABFF-507B966405D8}" = ATI Catalyst Control Center "{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer "{0D29B7E9-CDFF-807D-1D4E-FFB77D809836}" = CCC Help Italian "{111EE7DF-FC45-40C7-98A7-753AC46B12FB}" = QuickTime 7 "{123D4082-3194-4191-9139-067E9157C2B2}" = Print@Home "{144D9816-818D-C36E-33A0-889A19C5EDA6}" = CCC Help Portuguese "{18BED011-2EEF-1148-E90C-D6556565B2EC}" = CCC Help Polish "{196BB40D-1578-3D01-B289-BEFC77A11A1E}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 "{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 "{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update "{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions "{20C2435C-5B06-2E12-5087-116D8EF658B8}" = CCC Help Korean "{26791563-0BDF-1FBE-CC21-994A09559CCE}" = Catalyst Control Center Graphics Previews Common "{26A24AE4-039D-4CA4-87B4-2F83217051FF}" = Java 7 Update 51 "{2857dbef-0b50-361c-8690-7d505747009f}" = Webshots Desktop "{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections "{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App "{3250260C-7A95-4632-893B-89657EB5545B}" = PhotoShowExpress "{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery "{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery "{37331C16-3E97-4A20-80D8-BFB43AB0E2FB}" = Catalina Savings Printer "{3A25676C-038C-504A-FA32-F971B36BF7EE}" = Catalyst Control Center Graphics Previews Vista "{3B8FF075-F41B-89DD-41F7-B90A6A01B8F8}" = Catalyst Control Center Graphics Full New "{400182B4-CA55-46A9-9D88-F8413DCFB36D}" = Blio "{44453D07-5BDB-45F8-E3DF-20A7F76407D0}" = CCC Help Czech "{466E1C7A-AEAF-2F55-26E2-A727B761AAB0}" = CCC Help Dutch "{46F044A5-CE8B-4196-984E-5BD6525E361D}" = Apple Application Support "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{50ED6ABB-078C-8B17-1181-DC6DDB4E52DC}" = Catalyst Control Center InstallProxy "{53c1ae69-3810-49a0-80a7-43735a4a8093}" = DriverScan 2012 "{56E55229-CBE7-211E-0CD1-AB3712AF177A}" = CCC Help Danish "{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack "{5A06423A-210C-49FB-950E-CB0EB8C5CEC7}" = Roxio BackOnTrack "{5CE2D957-59C2-4489-481E-2E38EAE59762}" = CCC Help Spanish "{5DEB2BA0-0E1F-D5CB-A0C4-F738590BE973}" = Catalyst Control Center Core Implementation "{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}" = Bing Rewards Client Installer "{6675371D-22CD-F426-DC4C-9DDF594D0BBE}" = CCC Help Chinese Traditional "{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3 "{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE "{6839108F-BC82-30BC-776F-D635EDA2B3D4}" = CCC Help Russian "{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}" = Windows Media Player Firefox Plugin "{6B1ADEE1-1595-82C4-6FB9-97B65F68E9EE}" = CCC Help Swedish "{6B206787-2964-D9D8-A1F6-7D98B6BCD7F9}" = CCC Help Hungarian "{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}" = Roxio Creator Starter "{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-dell" = WildTangent Games App (Dell Games) "{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp" = WildTangent Games App (HP Games) "{70E4E07C-4C81-4B19-9D49-37AEB65E3A6B}_is1" = Smile Desktop version 1.2.0.370 "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable "{73EFFD76-009E-A554-AA1F-106DBE475525}" = CCC Help French "{7746BFAA-2B5D-4FFD-A0E8-4558F4668105}" = Roxio Burn "{775FCAEB-C804-02B9-135F-D9A189A1CCDC}" = CCC Help English "{77D41B26-31DE-4EBA-F974-26D67B728FDB}" = CCC Help Turkish "{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update "{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting 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"{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010 "{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010 "{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010 "{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010 "{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010 "{90140000-003D-0000-0000-0000000FF1CE}" = Microsoft Office Single Image 2010 "{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010 "{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010 "{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010 "{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010 "{91AF2672-F5BC-42CF-8037-A9D2F92BBCC0}" = Dell MusicStage "{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker "{9819EF4D-7A28-54B5-8A25-CE97793845A4}" = Webshots Daily Features "{98C7AEBC-350A-52D6-6886-76FB98C6A503}" = Catalyst Control Center Graphics Full Existing "{9A00EC4E-27E1-42C4-98DD-662F32AC8870}" = Sonic CinePlayer Decoder Pack "{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 "{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail "{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh "{A121EEDE-C68F-461D-91AA-D48BA226AF1C}" = Roxio Activation Module "{A69D7B32-2BE9-42BF-B576-69B5E0FF7394}" = Catalyst Control Center - Branding "{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer "{A8B88634-7F90-402F-B66A-86429755F6A5}" = eBay "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper "{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common "{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer "{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer "{AC76BA86-7AD7-FFFF-7B44-AA0000000001}" = Adobe Reader X (10.1.10) MUI "{ad73de4b-570d-32ec-a394-48d743d98b9d}" = Webshots Widget "{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}" = DirectX 9 Runtime "{AFC08A81-D3C5-46F4-8F08-876E4BA606EA}" = Dell Digital Delivery "{BE6F906F-9F86-5CED-E122-8C6A162295B8}" = Skins "{C16A92EF-017B-4839-9C75-FBADB5A1FA27}" = TrustedID "{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail "{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}" = PlayReady PC Runtime x86 "{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform "{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64 "{D1E89604-DFBE-2DF8-BE82-A0076107AA32}" = CCC Help Finnish "{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common "{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform "{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}" = Dell VideoStage "{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources "{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh "{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10 "{E2EBA7C0-8072-447F-856D-FFEE8D15B23B}" = Dell Stage "{E4335E82-17B3-460F-9E70-39D9BC269DB3}" = Dell PhotoStage "{E50D9AC2-EB3C-3161-FF97-4E800D106D0E}" = CCC Help Norwegian "{E65DADC9-D6B1-6706-41DE-FA19149869E5}" = Catalyst Control Center Graphics Light "{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger "{EBF60699-3D2E-6677-D504-5B4846171C8E}" = ccc-core-static "{EE7257A2-39A2-4D2F-9DAC-F9F25B8AE1D8}" = Skype™ 5.10 "{EF56258E-0326-48C5-A86C-3BAC26FC15DF}" = Roxio Creator Starter "{F06B5C4C-8D2E-4B24-9D43-7A45EEC6C878}" = Roxio Creator Starter "{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU] "{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver "{F4044E58-9707-2918-1DA9-D3E400F0B699}" = CCC Help Japanese "{F47C37A4-7189-430A-B81D-739FF8A7A554}" = Consumer In-Home Service Agreement "{F70ACEA1-05C5-6D98-9C0C-F3AD818E1E33}" = CCC Help Chinese Standard "{F835D378-5073-8C86-70EF-9A3B739F9897}" = CCC Help Greek "{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials "{FE23D063-934D-4829-A0D8-00634CE79B4A}" = Adobe AIR "{FFD3A1EB-F550-3309-7AFE-17E4BB778423}" = Catalyst Control Center Localization All "Adobe AIR" = Adobe AIR "Adobe Flash Player ActiveX" = Adobe Flash Player 13 ActiveX "Adobe Flash Player Plugin" = Adobe Flash Player 13 Plugin "Canon MP240 series User Registration" = Canon MP240 series User Registration "CanonMyPrinter" = Canon Utilities My Printer "CanonSolutionMenu" = Canon Utilities Solution Menu "Coupon Printer for Windows5.0.0.4" = Coupon Printer for Windows "Easy-PhotoPrint EX" = Canon Utilities Easy-PhotoPrint EX "FacetWinV1" = FacetWin "Google Chrome" = Google Chrome "InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}" = Dell VideoStage "Mozilla Firefox 30.0 (x86 en-US)" = Mozilla Firefox 30.0 (x86 en-US) "MozillaMaintenanceService" = Mozilla Maintenance Service "MP Navigator EX 2.0" = Canon MP Navigator EX 2.0 "NAV" = Norton AntiVirus "NST" = Norton Identity Safe "Office14.PUBLISHER" = Microsoft Publisher 2010 "Office14.SingleImage" = Microsoft Office Home and Business 2010 "Scan2PDF_is1" = Scan2PDF 1.6 "WebshotsDailyFeatures.D47BD63EE77CC0AC7AE23BFA386A3F1EDA7C080D.1" = Webshots Daily Features "WildTangent dell Master Uninstall" = WildTangent Games "WildTangent wildgames Master Uninstall" = WildTangent Games "WinLiveSuite" = Windows Live Essentials "WT089409" = Bejeweled 2 Deluxe "WT089410" = Blackhawk Striker 2 "WT089411" = Build-a-lot 2 "WT089412" = Cake Mania "WT089413" = Chuzzle Deluxe "WT089414" = Diner Dash 2 Restaurant Rescue "WT089415" = Dora's World Adventure "WT089418" = FATE "WT089420" = Jewel Quest "WT089422" = Jewel Quest Solitaire 2 "WT089426" = Poker Superstars III "WT089430" = Virtual Villagers 4 - The Tree of Life "WT089433" = Polar Golfer "WT089434" = Escape Whisper Valley (TM) "WT089440" = Namco All-Stars PAC-MAN "WT089443" = Bounce Symphony "WT089444" = Final Drive Nitro "WT089445" = Penguins! "WT089446" = Wedding Dash - Ready, Aim, Love! "WT089448" = Zuma Deluxe "WT089450" = Farm Frenzy "WT089452" = Plants vs. Zombies - Game of the Year "WT089499" = Final Drive Fury "WT089503" = Samantha Swift "WT089507" = Luxor "WT089508" = Polar Bowler "WTA-56190f7e-9096-4294-8c3a-f1697e151e9f" = Boggle [color=#E56717]========== HKEY_CURRENT_USER Uninstall List ==========[/color] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "2ec8858bbf53e241" = FedEx Desktop Customer Tools "UnityWebPlayer" = Unity Web Player [color=#E56717]========== Last 20 Event Log Errors ==========[/color] [ Application Events ] Error - 7/22/2014 4:06:01 PM | Computer Name = cindy-PC | Source = Customer Experience Improvement Program | ID = 1008 Description = Error - 7/23/2014 11:36:53 AM | Computer Name = cindy-PC | Source = Customer Experience Improvement Program | ID = 1008 Description = Error - 7/24/2014 6:24:47 AM | Computer Name = cindy-PC | Source = Customer Experience Improvement Program | ID = 1008 Description = Error - 7/25/2014 1:16:08 AM | Computer Name = cindy-PC | Source = Customer Experience Improvement Program | ID = 1008 Description = Error - 7/25/2014 8:12:43 PM | Computer Name = cindy-PC | Source = Customer Experience Improvement Program | ID = 1008 Description = Error - 7/26/2014 3:36:44 PM | Computer Name = cindy-PC | Source = Customer Experience Improvement Program | ID = 1008 Description = Error - 7/27/2014 10:53:45 AM | Computer Name = cindy-PC | Source = Customer Experience Improvement Program | ID = 1008 Description = Error - 7/28/2014 5:44:36 AM | Computer Name = cindy-PC | Source = Customer Experience Improvement Program | ID = 1008 Description = Error - 7/28/2014 11:20:55 AM | Computer Name = cindy-PC | Source = WinMgmt | ID = 10 Description = Error - 7/28/2014 11:33:15 AM | Computer Name = cindy-PC | Source = WinMgmt | ID = 10 Description = [ System Events ] Error - 3/21/2013 3:19:42 AM | Computer Name = cindy-PC | Source = Service Control Manager | ID = 7034 Description = The Dell Digital Delivery Service service terminated unexpectedly. It has done this 1 time(s). Error - 3/22/2013 10:20:03 AM | Computer Name = cindy-PC | Source = Service Control Manager | ID = 7034 Description = The Dell Digital Delivery Service service terminated unexpectedly. It has done this 1 time(s). Error - 3/22/2013 10:40:03 AM | Computer Name = cindy-PC | Source = Service Control Manager | ID = 7034 Description = The Dell Digital Delivery Service service terminated unexpectedly. It has done this 1 time(s). Error - 3/25/2013 11:52:38 AM | Computer Name = cindy-PC | Source = Service Control Manager | ID = 7034 Description = The Dell Digital Delivery Service service terminated unexpectedly. It has done this 1 time(s). Error - 4/2/2013 3:26:17 AM | Computer Name = cindy-PC | Source = Service Control Manager | ID = 7034 Description = The Dell Digital Delivery Service service terminated unexpectedly. It has done this 1 time(s). Error - 4/10/2013 3:24:44 AM | Computer Name = cindy-PC | Source = Service Control Manager | ID = 7034 Description = The Dell Digital Delivery Service service terminated unexpectedly. It has done this 1 time(s). Error - 4/24/2013 3:19:40 AM | Computer Name = cindy-PC | Source = Service Control Manager | ID = 7034 Description = The Dell Digital Delivery Service service terminated unexpectedly. It has done this 1 time(s). Error - 5/2/2013 9:56:17 AM | Computer Name = cindy-PC | Source = EventLog | ID = 6008 Description = The previous system shutdown at 2:20:31 AM on ?5/?2/?2013 was unexpected. Error - 5/2/2013 9:58:37 AM | Computer Name = cindy-PC | Source = Service Control Manager | ID = 7034 Description = The Dell Digital Delivery Service service terminated unexpectedly. It has done this 1 time(s). < End of report >