OTL Extras logfile created on: 8/9/2014 5:02:15 PM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Zoe\Desktop 64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstation Internet Explorer (Version = 9.10.9200.16420) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 7.89 Gb Total Physical Memory | 6.22 Gb Available Physical Memory | 78.85% Memory free 12.39 Gb Paging File | 10.73 Gb Available in Paging File | 86.63% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 687.30 Gb Total Space | 634.22 Gb Free Space | 92.28% Space Free | Partition Type: NTFS Computer Name: ZOE | User Name: Zoe | Logged in as Administrator. Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) .url[@ = InternetShortcut] -- C:\windows\SysNative\rundll32.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- C:\windows\SysWow64\control.exe (Microsoft Corporation) .html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) [color=#E56717]========== Shell Spawning ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [edit] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1" http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation) InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\OpenWith.exe "%1" (Microsoft Corporation) Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [edit] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1" http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\OpenWith.exe "%1" (Microsoft Corporation) Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error. [color=#E56717]========== Security Center Settings ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 1 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "VistaSp1" = CE 37 E6 AF FF 6A CD 01 [binary data] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [color=#E56717]========== Authorized Applications List ==========[/color] [color=#E56717]========== Vista Active Open Ports Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{80A23B66-0313-4174-83CC-A33F322A58B9}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) | "{ED8E71CD-9D55-4CA3-9A00-B8C13E88D5B7}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) | [color=#E56717]========== Vista Active Application Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{03324FC4-0834-4DB0-8F64-90EDE296C5D3}" = dir=in | name=@{microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe?ms-resource://microsoft.windowscommunicationsapps/resources/communicationspackagename} | "{0667504D-E939-4D41-BCD8-459F0F6AC748}" = dir=out | name=hulu plus | "{192D84A4-353E-4267-97E3-F75029010104}" = dir=out | name=iheartradio | "{2A539C35-DBFF-41FA-9AA6-12C72A607AB8}" = dir=out | name=netflix | "{2C715099-4D2D-4CB9-B915-1FF7C66D9971}" = dir=in | name=toshiba media player by smedio truelink+ | "{3130E7FD-35F8-4B0B-BDDE-AE71122E25B0}" = dir=out | name=ebay | "{3E56B8DB-EBD7-492B-8BB6-5DE2B6778C08}" = dir=out | name=@{microsoft.bingsports_1.2.0.135_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingsports/resources/bingsports} | "{44F53B93-B3A3-4F22-857E-A7F1FF75BC99}" = dir=out | name=@{microsoft.zunevideo_1.5.902.0_x64__8wekyb3d8bbwe?ms-resource://microsoft.zunevideo/resources/ids_manifest_video_app_name} | "{524D0E1D-304E-4CEA-92F8-4868A42471EA}" = dir=out | name=news place | "{594E40DA-0BA8-4BC5-A781-47AA34C1EBA9}" = dir=out | name=book place | "{5B5CE0B0-F9E4-445C-83A1-9FAF93E74D62}" = dir=out | name=@{microsoft.bingweather_1.2.0.135_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingweather/resources/apptitle} | "{5D22B2B6-4170-4C53-96E5-178552D89728}" = dir=out | name=norton studio | "{66335FC0-A849-4730-83F7-546D47B9B248}" = dir=in | name=amazon for windows | "{6E9B6AB8-E76A-4CD8-B353-5CAFB53DB4CC}" = dir=out | name=@{microsoft.reader_6.2.8516.0_x64__8wekyb3d8bbwe?ms-resource://microsoft.reader/resources/shortdisplayname} | "{6F009E5E-2ABF-463C-9533-CD98C9D2AF68}" = dir=in | name=ebay | "{7229DA13-46DE-4F49-BC04-52035C6F53CB}" = dir=out | name=toshiba central | "{79997043-EF8A-45B0-BC66-2A1A7F849759}" = dir=out | name=- games app - | "{7C54C775-76F4-4BB1-BFDD-4F8BB57CAF23}" = dir=out | name=merriam-webster dictionary | "{7D74386C-E7C5-47AC-A31D-932CBF665CEC}" = dir=out | name=@{microsoft.bingmaps_1.2.0.136_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingmaps/resources/appdisplayname} | "{808F1451-4108-46FD-ADBB-F17324B5F0BD}" = dir=out | name=@{c:\windows\winstore\resources.pri?ms-resource://winstore/resources/displayname} | "{98A675DD-1110-480A-A6DF-12934C761690}" = dir=out | name=windows_ie_ac_001 | "{9B3F5F2E-6EF0-436A-BEF5-E26AFDFB8083}" = dir=out | name=amazon for windows | "{9DAEA039-4D91-4F8F-B0D8-9C074827613C}" = dir=out | name=@{microsoft.bingtravel_1.2.0.145_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingtravel/resources/apptitle} | "{9E14053E-F742-4507-9E90-32AC1B012800}" = dir=out | name=@{microsoft.bingnews_1.2.0.135_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingnews/resources/news} | "{9E7E1394-0A83-4501-970E-13726BD339BC}" = dir=out | name=encyclopaedia britannica | "{A419D75E-9D4A-41DD-899F-113C46D22188}" = dir=in | name=@{microsoft.reader_6.2.8516.0_x64__8wekyb3d8bbwe?ms-resource://microsoft.reader/resources/shortdisplayname} | "{A5899D5C-2217-4206-A23C-25E274697C2B}" = dir=out | name=stumbleupon | "{B034B410-9AFB-4033-851A-1BBD162E1DEE}" = dir=out | name=@{microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe?ms-resource://microsoft.windowscommunicationsapps/resources/communicationspackagename} | "{B710AC1D-2216-48C0-846B-94E349762A4F}" = dir=in | name=@{microsoft.bing_1.2.0.137_x64__8wekyb3d8bbwe?ms-resource://microsoft.bing/resources/app_name} | "{BBCED270-8A47-469B-87DB-828D0583CB1F}" = dir=out | name=@{microsoft.bing_1.2.0.137_x64__8wekyb3d8bbwe?ms-resource://microsoft.bing/resources/app_name} | "{C42C9C11-7201-4803-8F22-D676678AA92C}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe | "{C564DE76-5E5C-4A82-A39C-A4BF95EA1FE5}" = dir=out | name=vimeo | "{CC00F83B-A71B-4F35-9535-159D527CD554}" = dir=out | name=@{microsoft.microsoftskydrive_16.4.4204.712_x64__8wekyb3d8bbwe?ms-resource://microsoft.microsoftskydrive/resources/shortproductname} | "{D03E56A2-0863-4D81-81EA-53B73A8A3C73}" = dir=out | name=@{microsoft.bingfinance_1.2.0.135_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingfinance/resources/apptitle} | "{D178E174-8EA2-4C70-B16B-F120E7AE4A70}" = dir=out | name=@{microsoft.xboxlivegames_1.0.927.0_x64__8wekyb3d8bbwe?ms-resource://microsoft.xboxlivegames/resources/34150} | "{D2A67B0F-D142-4FB8-AA53-DB2A63295CBC}" = dir=out | name=deals & offers | "{D750C83E-BB5F-46FE-BF15-0E6C74294BEA}" = dir=out | name=icookbook se | "{DC3C7E7F-8DEE-4ADA-8C6B-5D2D3703F226}" = dir=out | name=@{microsoft.skypeapp_1.1.0.25_x86__kzf8qxf38zg5c?ms-resource://microsoft.skypeapp/resources/manifest_display_name} | "{DCF4160E-1B93-46CF-BB00-0D81D873A276}" = dir=out | name=toshiba media player by smedio truelink+ | "{DF019BBB-B165-4973-AC41-BD105D78FA0D}" = dir=in | name=@{microsoft.skypeapp_1.1.0.25_x86__kzf8qxf38zg5c?ms-resource://microsoft.skypeapp/resources/manifest_display_name} | "{E1AD3578-E12B-4B03-964D-70255A6799FE}" = dir=out | name=@{microsoft.zunemusic_1.0.927.0_x64__8wekyb3d8bbwe?ms-resource://microsoft.zunemusic/resources/33273} | "{E7985E1D-C36F-4787-80A8-6350D07E9266}" = dir=in | name=@{c:\windows\winstore\resources.pri?ms-resource://winstore/resources/displayname} | "{F0C54180-689A-46B9-ACE1-878B3B95413D}" = dir=out | name=@{microsoft.windowsphotos_16.4.4204.712_x64__8wekyb3d8bbwe?ms-resource://microsoft.windowsphotos/photo/residappname} | "{F7F67798-9F68-4EF4-9E41-3B14D3A1BD85}" = dir=in | name=@{microsoft.windowsphotos_16.4.4204.712_x64__8wekyb3d8bbwe?ms-resource://microsoft.windowsphotos/photo/residappname} | [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{16562A90-71BC-41A0-B890-D91B0C267120}" = TOSHIBA Function Key "{1D8E6291-B0D5-35EC-8441-6616F567A0F7}" = Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 "{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 "{5944B9D4-3C2A-48DE-931E-26B31714A2F7}" = TOSHIBA eco Utility "{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 "{94F03B8E-CB73-4653-AFE9-79112C01FED2}" = Premium Sound HD "{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting "{95CCACF0-010D-45F0-82BF-858643D8BC02}" = TOSHIBA Desktop Assist "{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}" = TOSHIBA PC Health Monitor "{B8C8422F-01F1-4791-B084-047AAFF9BFCC}" = TOSHIBA Service Station "{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64 "{DB4D9937-0B14-4EF1-BF9A-BB7E3B9DCB04}" = TOSHIBA HDD Accelerator "{F4404AFD-2EF3-40C1-8C09-29E5F3B6972B}" = Intel® Trusted Connect Service Client "{F842F8B0-6942-4930-821F-543E976B2C66}" = MSVCRT110_amd64 "{FF07604E-C860-40E9-A230-E37FA41F103A}" = TOSHIBA VIDEO PLAYER "57F58DC141BEB353704E041792E5B00606694FEA" = Windows Driver Package - Realtek Semiconductor Corp. RtkBtFilter Bluetooth (07/11/2012 2.3.13.3) "SynTPDeinstKey" = Synaptics Pointing Device Driver [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{05A55927-DB9B-4E26-BA44-828EBFF829F0}" = TOSHIBA System Settings "{0CC0980D-811D-43B8-A455-8D150EB5BC0D}" = Realtek Bluetooth Filter Driver Package "{1057511B-F8FE-4230-9ED3-AB949A57EE4A}" = Windows Live PIMT Platform "{1E6A96A1-2BAB-43EF-8087-30437593C66C}" = TOSHIBA System Driver "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 "{24B45620-22B6-4E4A-B836-FF30A0B0404E}" = Toshiba Book Place "{29315CEC-E6CE-4394-84DC-6F862E8D9A52}" = Windows Live UX Platform "{2D416A80-0BB1-4D8B-B770-7BE8F53D5937}" = Windows Live UX Platform Language Pack "{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App "{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver "{3384E1D9-3F18-4A98-8655-180FEF0DFC02}" = TOSHIBA User's Guide "{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel(R) Rapid Storage Technology "{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}" = Norton Online Backup "{40F55150-F43D-4C9F-9A00-1A0A6F1EB7F0}" = Movie Maker "{46316411-80D8-4F68-8118-696E05FCE199}" = Windows Live Essentials "{4F9A382F-4478-4036-905C-F77DF2EA0370}" = Windows Live SOXE "{4FA8F084-C42F-45E1-B7E5-E0C8A1083DC5}" = Windows Live SOXE Definitions "{5AF550B4-BB67-4E7E-82F1-2C4300279050}" = TOSHIBARegistration "{5CC4C963-F772-4766-BFF2-DE551E205EE9}" = Photo Common "{60A1253C-2D51-4166-95C2-52E9CF4F8D64}" = Photo Gallery "{64DF7404-9D46-44AF-AFA1-A2F8D5648C2D}" = Windows Live Photo Common "{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel(R) Management Engine Components "{6CB76C9D-80C2-4CB3-A4CD-D96B239E3F94}" = TOSHIBA Resolution+ Plug-in for Windows Media Player "{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-toshiba" = WildTangent Games App (Toshiba Games) "{76EE8FE7-1957-4C51-9074-4930A8CFB1AF}" = Windows Live Installer "{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT "{8E14DDC8-EA60-4E18-B3E3-1937104D5BDA}" = MSVCRT110 "{90150000-0138-0409-0000-0000000FF1CE}" = Microsoft Office "{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader "{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}" = TOSHIBA Application Installer "{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 "{9B2E55F8-5BA8-4A45-9682-ACB6F2CC0DA5}" = Photo Gallery "{9D3D8C60-A55F-4fed-B2B9-173001290E16}" = Realtek WLAN Driver "{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.3) "{B1786E63-2127-42C9-95A3-146E5F727BF1}" = TOSHIBA Password Utility "{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}" = TOSHIBA Recovery Media Creator "{BA73469B-D8C7-4FE3-B33C-1340D09F0709}" = Windows Live Communications Platform "{D71BC54E-A4E6-4E06-866C-FD6EE16EA187}" = Movie Maker "{DF6A13C0-77DF-41FE-BD05-6D5201EB0CE7}_is1" = Auslogics DiskDefrag "{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10 "{E69992ED-A7F6-406C-9280-1C156417BC49}" = TOSHIBA Quality Application "{ED3CBA78-488F-4E8C-B33F-8E3BF4DDB4D2}" = Toshiba App Place "{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU] "{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 "{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel(R) Processor Graphics "{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver "{FCB3772C-B7D0-4933-B1A9-3707EBACC573}" = Intel(R) SDK for OpenCL - CPU Only Runtime Package "InstallShield_{0CC0980D-811D-43B8-A455-8D150EB5BC0D}" = Realtek Bluetooth Filter Driver Package "Malwarebytes Anti-Malware_is1" = Malwarebytes Anti-Malware version 2.0.2.1012 "NARA" = Norton Online Backup ARA "NAT" = Norton Anti-Theft "NIS" = Norton Internet Security "NortonPCCheckup" = Norton PC Checkup "NortonSD" = Norton Security Dashboard "Origin" = Origin "WildTangent wildgames Master Uninstall" = WildTangent Games "WinLiveSuite" = Windows Live Essentials "WTA-0d538497-e23b-4d2c-8121-4ff736082270" = Virtual Villagers 5 - New Believers "WTA-1e560f60-64d0-4ce8-902d-1c11f291577c" = Penguins! "WTA-44bf3aff-74fe-4950-9ed2-1a8c5fdec728" = Bejeweled 3 "WTA-4a9f210d-7ff9-4af4-9e16-83fba0f03e23" = Polar Bowler "WTA-5acb7508-5e54-45e1-9ede-6810f27daf47" = Plants vs. Zombies - Game of the Year "WTA-5e48f95b-7117-46f2-ae0c-1efbecf428bd" = Gardenscapes: Mansion Makeover "WTA-94179b72-689f-468b-b378-e6dd6bf75d27" = Vacation Quest™ - Australia "WTA-a0285db7-8eea-4396-83eb-4c0264009fb9" = FATE "WTA-cf41babe-70fe-400c-b9a2-99d03ac46d82" = Youda Jewel Shop [color=#E56717]========== Last 20 Event Log Errors ==========[/color] [ Application Events ] Error - 8/9/2014 5:54:07 PM | Computer Name = Zoe | Source = Microsoft-Windows-CAPI2 | ID = 513 Description = Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object. Details: AddWin32ServiceFiles: Unable to back up image of service rpcnetp since QueryServiceConfig API failed System Error: The system cannot find the file specified. . < End of report >