Additional scan result of Farbar Recovery Scan Tool (x64) Version: 30-10-2014 01 Ran by mathieu at 2014-10-31 21:16:42 Running from Q:\installs\malwarebytes Boot Mode: Normal ========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.6.0.19140 - Adobe Systems Incorporated) Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated) Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated) Adobe Reader X (10.1.12) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.12 - Adobe Systems Incorporated) Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.) Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.) Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.) Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.) Brother HL-5370DW (HKLM-x32\...\{5F066EC5-5109-404A-8901-70A89AF49B54}) (Version: 1.00 - Brother) Brother MFL-Pro Suite MFC-9970CDW (HKLM-x32\...\{979742CC-2CBB-49D8-9BEE-C2F7875F5393}) (Version: 1.0.27.0 - Brother Industries, Ltd.) Camera Support Core Library (x32 Version: 7.2.0.4 - Canon) Hidden Camera Window DVC (x32 Version: 5.1 - Canon) Hidden Camera Window MC (x32 Version: 5.1 - Canon) Hidden Canon Camera Support Core Library (HKLM-x32\...\InstallShield_{5662C158-CA24-4228-BF6C-596FADA08682}) (Version: 7.2.0.4 - Canon) Canon Camera Window DVC for ZoomBrowser EX (HKLM-x32\...\InstallShield_{A70D14C6-FF2C-4B8E-A643-7E74EC607614}) (Version: 5.1 - Canon) Canon Camera Window for ZoomBrowser EX (HKLM-x32\...\InstallShield_{E73534D5-CC93-4C63-9072-5A9734255C74}) (Version: 5.1 - Canon) Canon PhotoRecord (HKLM-x32\...\{862983D7-FA08-493E-A9ED-6B7859E069D3}) (Version: 02.02.01000 - Cisra) Canon Utilities Digital Photo Professional 1.6.1 (HKLM-x32\...\InstallShield_{789CF5F1-3326-4B7B-9D01-31047E0F5651}) (Version: 1.6.1 - Canon) Canon Utilities Digital Photo Professional 1.6.1 (x32 Version: 1.6.1 - Canon) Hidden Canon Utilities EOS Capture 1.3 (HKLM-x32\...\InstallShield_{16480125-0428-4097-9A2A-74464004D169}) (Version: 1.3 - Canon) Canon Utilities PhotoStitch 3.1 (HKLM-x32\...\InstallShield_{218BBBE3-FE63-4BB2-81A8-7435575A84FA}) (Version: 3.1.14 - Canon) Canon ZoomBrowser EX (HKLM-x32\...\{C1D76D7A-F3BB-47EA-A746-5B1E2FFC1DF2}) (Version: 5.00.0000 - Canon) Citrix Online Launcher (HKLM-x32\...\{77463C86-BB3A-426E-A6C2-06B4D28C250F}) (Version: 1.0.223 - Citrix) D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden Driver Detective (HKLM-x32\...\{3839C2FF-2CD0-4601-91A8-B1E40A9BE8A8}) (Version: 7 - PC Drivers HeadQuarters) EOS Capture 1.3 (x32 Version: 1.3 - Canon) Hidden Epson Copy Utility 3.5 (HKLM-x32\...\{AA72FB28-73B4-49E5-B6B4-E78F44BBD0AD}) (Version: 3.5.0.0 - ) EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version: - ) Facebook Video Calling 3.1.0.521 (HKLM-x32\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited) Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.) Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google) Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.) Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden Google Update Helper (x32 Version: 1.3.25.5 - Google Inc.) Hidden GoToMeeting 6.4.5.1865 (HKCU\...\GoToMeeting) (Version: 6.4.5.1865 - CitrixOnline) InfoCentral (HKLM-x32\...\{306DB135-372B-4BEF-B153-85925315785A}) (Version: 2.5.0 - Industrious Software) Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation) Intel(R) Network Connections Drivers (HKLM\...\PROSet) (Version: 16.4 - Intel) Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2430 - Intel Corporation) Intel(R) PROSet/Wireless WiFi Software (HKLM\...\{3C41721F-AF0F-4086-AA1C-4C7F29076228}) (Version: 14.01.1000 - Intel Corporation) Intel(R) Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.2.1004 - Intel Corporation) Intel(R) WiDi (HKLM-x32\...\{781A93CD-1608-427D-B7F0-D05C07795B25}) (Version: 2.1.41.0 - Intel Corporation) Intel(R) Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version: - ) iTunes (HKLM\...\{D601CEAD-2E4F-4BBB-85CC-C29A4CE6A3C0}) (Version: 11.1.3.8 - Apple Inc.) Java(TM) 6 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216025FF}) (Version: 6.0.250 - Oracle) join.me (HKCU\...\JoinMe) (Version: 1.14.0.141 - LogMeIn, Inc.) Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden LogMeIn (HKLM-x32\...\{57573545-74EB-46D2-B362-AA05364E4ED8}) (Version: 4.1.1868 - LogMeIn, Inc.) Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation) McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.) Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation) Microsoft Office Standard 2010 (HKLM-x32\...\Office14.STANDARD) (Version: 14.0.7015.1000 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation) Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation) Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation) Mozilla Firefox 8.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 8.0.1 (x86 en-US)) (Version: 8.0.1 - Mozilla) mPlayer version 1.0 (HKLM-x32\...\{B482E758-D602-434C-80B9-DDEFEEAE4BCA}_is1) (Version: 1.0 - Download Freely, LLC) MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation) MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation) Norton 360 (HKLM-x32\...\N360) (Version: 21.6.0.32 - Symantec Corporation) Norton PC Checkup (HKLM-x32\...\Norton PC Checkup_is1) (Version: 3.0.2.90.0 - NortonLive Services) Norton Safe Web Lite (HKLM-x32\...\NST) (Version: 2.0.0.16 - Symantec Corporation) Nuance PaperPort 12 (HKLM-x32\...\{6C0A559F-8583-4B5A-8B50-20BEE15D8E64}) (Version: 12.1.0000 - Nuance Communications, Inc.) Nuance PDF Viewer Plus (HKLM-x32\...\{28656860-4728-433C-8AD4-D1A930437BC8}) (Version: 5.30.3290 - Nuance Communications, Inc) Oak Street Tools 2008 (HKLM-x32\...\{503D4F17-BB6D-4485-8524-3D120E489EA9}) (Version: 08.07.11 - Industrious Software) Oak Street Windows Client (HKLM-x32\...\Oak Street Windows Client) (Version: - ) Open It! (HKLM-x32\...\OpenIt Open It!) (Version: 1.1.1 - OpenIt) PaperPort Image Printer 64-bit (HKLM\...\{715CAACC-579B-4831-A5F4-A83A8DE3EFE2}) (Version: 1.00.0001 - Nuance Communications, Inc.) PhotoStitch (x32 Version: 3.1.14 - Canon) Hidden PL-2303 USB-to-Serial (HKLM-x32\...\{ECC3713C-08A4-40E3-95F1-7D0704F1CE5E}) (Version: 1.3.0 - Prolific Technology INC) PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation) PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation) QuickBooks (x32 Version: 22.0.4015.2206 - Intuit Inc.) Hidden QuickBooks Pro 2012 (HKLM-x32\...\{22057D8D-7CC8-46FF-AD8C-9BD24F9014F3}) (Version: 22.0.4015.2206 - Intuit Inc.) Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6293 - Realtek Semiconductor Corp.) Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.34.1 - Renesas Electronics Corporation) Renesas Electronics USB 3.0 Host Controller Driver (x32 Version: 2.0.34.1 - Renesas Electronics Corporation) Hidden RICOH Media Driver v2.15.17.02 (HKLM-x32\...\{FE041B02-234C-4AAA-9511-80DF6482A458}) (Version: 2.15.17.02 - RICOH) Scansoft PDF Professional (x32 Version: - ) Hidden Security Task Manager 1.8g (HKLM-x32\...\Security Task Manager) (Version: 1.8g - Neuber Software) Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version: - Microsoft) Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation) Skype Launcher (HKLM-x32\...\{DA84ECBF-4B79-47F2-B34C-95C38484C058}) (Version: 2.01 - TOSHIBA Corporation) Skype™ 6.21 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.) Smart Defrag 3 (HKLM-x32\...\Smart Defrag 3_is1) (Version: 3.0 - IObit) Surfing Protection (HKLM-x32\...\IObit Surfing Protection_is1) (Version: 1.0 - IObit) Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.2.11.1 - Synaptics Incorporated) TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.2 - TOSHIBA) TOSHIBA Assist (HKLM-x32\...\{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}) (Version: 4.2.3.0 - TOSHIBA CORPORATION) TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.11 for x64 - TOSHIBA Corporation) TOSHIBA eco Utility (HKLM\...\{C2F94B5E-201A-4754-8F2F-4395E1D90DA3}) (Version: 1.3.5.64 - TOSHIBA Corporation) TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.17.64 - TOSHIBA Corporation) TOSHIBA HDD Protection (HKLM\...\{94A90C69-71C1-470A-88F5-AA47ECC96B40}) (Version: 2.2.2.15 - TOSHIBA Corporation) TOSHIBA HDD/SSD Alert (HKLM\...\{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.9 - TOSHIBA Corporation) Toshiba Laptop Checkup (HKLM-x32\...\NortonPCCheckup) (Version: 2.0.13.11 - Symantec Corporation) TOSHIBA Media Controller (HKLM-x32\...\{C7A4F26F-F9B0-41B2-8659-99181108CDE3}) (Version: 1.0.87.2 - TOSHIBA CORPORATION) TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.7.4 - TOSHIBA CORPORATION) TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.7.9.64 - TOSHIBA Corporation) TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.3 - TOSHIBA) TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.5.5109a - TOSHIBA CORPORATION) TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}) (Version: 1.7.21.64 - TOSHIBA Corporation) TOSHIBA Resolution+ Plug-in for Windows Media Player (HKLM-x32\...\{6CB76C9D-80C2-4CB3-A4CD-D96B239E3F94}) (Version: 1.1.1 - TOSHIBA Corporation) TOSHIBA Security Assist (HKLM-x32\...\{1E63ACB5-D45E-4856-8FC9-78F4B0D7BB80}) (Version: 2.0.9 - TOSHIBA) TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.12 - TOSHIBA) TOSHIBA Sleep Utility (HKLM-x32\...\{654F7484-88C5-46DC-AB32-C66BCB0E2102}) (Version: 1.4.2.8 - TOSHIBA Corporation) TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.6.3.64 - TOSHIBA Corporation) TOSHIBA Web Camera Application (HKLM-x32\...\InstallShield_{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}) (Version: 2.0.3.3 - TOSHIBA Corporation) TOSHIBA Wireless Display Monitor (HKLM-x32\...\{617773AE-ADBA-4479-BB04-65FE7758B35C}) (Version: 1.0.1 - TOSHIBA CORPORATION) TOSHIBA Wireless LAN Indicator (HKLM-x32\...\{5B01BCB7-A5D3-476F-AF11-E515BA206591}) (Version: 1.0.5 - TOSHIBA CORPORATION) TurboTax 2011 (HKLM-x32\...\TurboTax 2011) (Version: - Intuit, Inc) TurboTax 2012 (HKLM-x32\...\TurboTax 2012) (Version: 2012.0 - Intuit, Inc) TurboTax 2013 (HKLM-x32\...\TurboTax 2013) (Version: 2013.0 - Intuit, Inc) TurboTax Business 2011 (HKLM-x32\...\TurboTax Business 2011) (Version: - Intuit, Inc) TurboTax Business 2012 (HKLM-x32\...\TurboTax Business 2012) (Version: 2012.0 - Intuit, Inc) TurboTax Business 2013 (HKLM-x32\...\TurboTax Business 2013) (Version: 2013.0 - Intuit, Inc) Uninstall Helper (HKLM-x32\...\Uninstall Helper 2.0.1.0) (Version: 2.0.1.0 - InstallX, LLC) <==== ATTENTION Uninstall Helper (x32 Version: 2.0.1.0 - InstallX, LLC) Hidden <==== ATTENTION Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation) Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation) Yahoo! Toolbar (HKLM-x32\...\Yahoo! Companion) (Version: - Yahoo! Inc.) Zip Extractor Packages (HKCU\...\Zip Extractor Packages) (Version: - ) <==== ATTENTION ==================== Custom CLSID (selected items): ========================== (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.) CustomCLSID: HKU\S-1-5-21-804632507-19055872-3853573479-1000_Classes\CLSID\{84B5A313-CD5D-4904-8BA2-AFDC81C1B309}\InprocServer32 -> C:\Program Files (x86)\Citrix\GoToMeeting\1831\G2MOutlookAddin64.dll (Citrix Online, a division of Citrix Systems, Inc.) CustomCLSID: HKU\S-1-5-21-804632507-19055872-3853573479-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 247 more characters). <==== Poweliks? CustomCLSID: HKU\S-1-5-21-804632507-19055872-3853573479-1000_Classes\CLSID\{F6BF8414-962C-40FE-90F1-B80A7E72DB9A}\InprocServer32 -> C:\ProgramData\{9A88E103-A20A-4EA5-8636-C73B709A5BF8}\xwizards.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-804632507-19055872-3853573479-1000_Classes\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InprocServer32 -> C:\$Recycle.Bin () ==================== Restore Points ========================= Could not list Restore Points. Check "winmgmt" service or repair WMI. ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2009-07-13 19:34 - 2009-06-10 14:00 - 00000824 ____A C:\windows\system32\Drivers\etc\hosts ==================== Scheduled Tasks (whitelisted) ============= (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.) Task: {18EAB22E-1C17-4A96-9C34-58A45A3C8DAE} - System32\Tasks\DigitalSite => C:\Users\mathieu\AppData\Roaming\DIGITA~1\UPDATE~1\UPDATE~1.EXE <==== ATTENTION Task: {1A87D95F-C076-4A12-B479-A4D226C6B75B} - System32\Tasks\FacebookUpdateTaskUserS-1-5-21-804632507-19055872-3853573479-1000Core => C:\Users\mathieu\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-12-25] (Facebook Inc.) Task: {240FE8B4-57EF-44BC-BEDD-6D316138F464} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-19] (Google Inc.) Task: {3BC2529D-6F56-4A3C-BADA-E1C560B7CC9F} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.) Task: {42F598F1-B02C-4045-A87E-7C185093DADD} - System32\Tasks\{862EA193-04D5-4339-A505-BB367103CAA9} => C:\Program Files (x86)\Skype\\Phone\Skype.exe [2014-10-01] (Skype Technologies S.A.) Task: {4E1CDA6B-DA80-41FD-9B4B-2E2D559DF62F} - System32\Tasks\SmartDefrag3_Update => C:\Program Files (x86)\IObit\Smart Defrag 3\AutoUpdate.exe [2014-02-13] (IObit) Task: {5DC7C313-9BA3-43EC-AB96-80245BB53DE6} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\WSCStub.exe [2014-09-21] (Symantec Corporation) Task: {80D53CCA-687B-4B34-9FDD-341AC8ABC0EB} - System32\Tasks\G2MUpdateTask-S-1-5-21-804632507-19055872-3853573479-1000 => C:\Program Files (x86)\Citrix\GoToMeeting\1865\g2mupdate.exe [2014-10-30] (Citrix Online, a division of Citrix Systems, Inc.) Task: {84D8B293-FC32-477C-80CF-BE7CEEB28A15} - System32\Tasks\SmartDefrag3_Startup => C:\Program Files (x86)\IObit\Smart Defrag 3\SmartDefrag.exe [2014-02-17] (IObit) Task: {8D95CC37-FA8C-42EA-B36F-1F117ABF6390} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-19] (Google Inc.) Task: {8DB83017-40A5-442B-8509-65A4220BC7EC} - System32\Tasks\Adobe Flash Player Updater => C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-09-23] (Adobe Systems Incorporated) Task: {B1049555-2CEF-404D-9AAD-08594805FA66} - System32\Tasks\Norton 360\Norton Error Analyzer => C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\SymErr.exe [2014-01-30] (Symantec Corporation) Task: {B9B2EFEC-A6E2-4091-8B42-3B6A26FA5933} - System32\Tasks\PC Checkup 3 Weekly Scan => C:\Program Files (x86)\PC Checkup\NLAppLauncher.exe [2013-08-27] (Symantec Corporation) Task: {C7DD1543-700B-4B03-BDE0-CBA770CBC85A} - System32\Tasks\FacebookUpdateTaskUserS-1-5-21-804632507-19055872-3853573479-1000UA => C:\Users\mathieu\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-12-25] (Facebook Inc.) Task: {D4242F6D-B4CA-47DC-AB37-CA98F5D88149} - System32\Tasks\{431D8529-24C8-49EF-8202-9FBAD4B32DCD} => C:\Program Files (x86)\iTunes\iTunes.exe [2013-11-02] (Apple Inc.) Task: {D8ED7AE6-5F60-4582-846A-A072FCE6D2D0} - System32\Tasks\Norton 360\Norton Error Processor => C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\SymErr.exe [2014-01-30] (Symantec Corporation) Task: {E343F8E0-49E9-432B-9E72-07E9106FFF77} - System32\Tasks\{A35C6301-2AE4-431C-A65C-972F0F677CA0} => C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE [2013-11-08] (Microsoft Corporation) Task: {FE085712-56C3-4D64-95CC-B5F18482B050} - System32\Tasks\TOSHIBA Wireless Display Monitor => C:\Program Files (x86)\TOSHIBA\widimon\widimon.exe [2010-12-25] (TOSHIBA CORPORATION) Task: C:\windows\Tasks\Adobe Flash Player Updater.job => C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe Task: C:\windows\Tasks\DigitalSite.job => C:\Users\mathieu\AppData\Roaming\DIGITA~1\UPDATE~1\UPDATE~1.EXE <==== ATTENTION Task: C:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-804632507-19055872-3853573479-1000Core.job => C:\Users\mathieu\AppData\Local\Facebook\Update\FacebookUpdate.exe Task: C:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-804632507-19055872-3853573479-1000UA.job => C:\Users\mathieu\AppData\Local\Facebook\Update\FacebookUpdate.exe Task: C:\windows\Tasks\G2MUpdateTask-S-1-5-21-804632507-19055872-3853573479-1000.job => C:\Program Files (x86)\Citrix\GoToMeeting\1865\g2mupdate.exe Task: C:\windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe Task: C:\windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe ==================== Loaded Modules (whitelisted) ============= 2011-05-31 17:32 - 2011-05-31 17:32 - 01501696 _____ () C:\Program Files\Common Files\Intel\WirelessCommon\Libeay32.dll 2012-01-04 18:59 - 2010-03-15 16:18 - 00143360 ____R () C:\windows\system32\BrSNMP64.dll 2011-06-26 18:16 - 2011-06-26 18:16 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll 2011-05-31 17:32 - 2011-05-31 17:32 - 01501696 _____ () C:\Program Files\Common Files\Intel\WirelessCommon\LIBEAY32.dll 2012-05-30 20:06 - 2012-05-30 20:06 - 00087912 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll 2012-05-30 20:06 - 2012-05-30 20:06 - 01242512 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll 2014-02-17 11:35 - 2012-09-05 19:55 - 00892288 _____ () C:\Program Files (x86)\IObit\Smart Defrag 3\webres.dll 2013-11-08 06:48 - 2013-11-08 06:48 - 00269128 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2011\boost_regex-vc90-mt-p-1_33.dll 2013-11-08 06:48 - 2013-11-08 06:48 - 00021320 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2011\QBCompressor.dll 2011-08-19 22:30 - 2011-08-19 22:30 - 00059904 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2011\zlib1.dll 2013-11-08 06:48 - 2013-11-08 06:48 - 00380744 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2011\BackupLib.dll 2013-11-08 06:48 - 2013-11-08 06:48 - 00138568 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2011\QBMAPILibrary.dll 2013-11-08 06:48 - 2013-11-08 06:48 - 00176968 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2011\boost_serialization-vc90-mt-p-1_33.dll 2013-11-08 06:48 - 2013-11-08 06:48 - 00042824 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2011\mbpopup.dll 2012-01-04 18:58 - 2009-02-27 17:38 - 00139264 ____R () C:\Program Files (x86)\Brother\BrUtilities\BrLogAPI.dll ==================== Alternate Data Streams (whitelisted) ========= (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.) ==================== Safe Mode (whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SMR322 => ""="Service" ==================== EXE Association (whitelisted) ============= (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.) ==================== MSCONFIG/TASK MANAGER disabled items ========= (Currently there is no automatic fix for this section.) ========================= Accounts: ========================== Administrator (S-1-5-21-804632507-19055872-3853573479-500 - Administrator - Disabled) Guest (S-1-5-21-804632507-19055872-3853573479-501 - Limited - Disabled) HomeGroupUser$ (S-1-5-21-804632507-19055872-3853573479-1002 - Limited - Enabled) mathieu (S-1-5-21-804632507-19055872-3853573479-1000 - Administrator - Enabled) => C:\Users\mathieu ==================== Faulty Device Manager Devices ============= Could not list Devices. Check "winmgmt" service or repair WMI. ==================== Event log errors: ========================= Application errors: ================== Error: (10/31/2014 07:38:08 PM) (Source: QuickBooks) (EventID: 4) (User: ) Description: An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance Handle Error: (10/31/2014 07:38:08 PM) (Source: QuickBooks) (EventID: 4) (User: ) Description: An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance Handle Error: (10/31/2014 07:38:08 PM) (Source: QuickBooks) (EventID: 4) (User: ) Description: An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance Handle Error: (10/31/2014 10:31:13 AM) (Source: QuickBooks) (EventID: 4) (User: ) Description: An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance Handle Error: (10/31/2014 10:31:13 AM) (Source: QuickBooks) (EventID: 4) (User: ) Description: An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance Handle Error: (10/31/2014 10:31:13 AM) (Source: QuickBooks) (EventID: 4) (User: ) Description: An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance Handle Error: (10/30/2014 06:53:37 PM) (Source: Application Hang) (EventID: 1002) (User: ) Description: The program N360.exe version 12.11.4.4 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: f88 Start Time: 01cff478064bc9b5 Termination Time: 580 Application Path: C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\N360.exe Report Id: b1302d24-60a0-11e4-8a04-e89d8790972b Error: (10/30/2014 06:05:01 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: iexplore.exe, version: 11.0.9600.17344, time stamp: 0x4a5bc6b7 Faulting module name: MSHTML.dll, version: 11.0.9600.17344, time stamp: 0x541b8a22 Exception code: 0xc00000fd Fault offset: 0x00094fbf Faulting process id: 0x1a94 Faulting application start time: 0xiexplore.exe0 Faulting application path: iexplore.exe1 Faulting module path: iexplore.exe2 Report Id: iexplore.exe3 Error: (10/30/2014 05:30:09 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: iexplore.exe, version: 11.0.9600.17344, time stamp: 0x4a5bc6b7 Faulting module name: Flash32_15_0_0_167.ocx, version: 15.0.0.167, time stamp: 0x541384c0 Exception code: 0xc0000005 Fault offset: 0x00647997 Faulting process id: 0x1f54 Faulting application start time: 0xiexplore.exe0 Faulting application path: iexplore.exe1 Faulting module path: iexplore.exe2 Report Id: iexplore.exe3 Error: (10/30/2014 00:31:47 PM) (Source: QuickBooks) (EventID: 4) (User: ) Description: An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance Handle System errors: ============= Error: (10/31/2014 09:02:42 PM) (Source: DCOM) (EventID: 10010) (User: ) Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5} Error: (10/31/2014 07:39:07 PM) (Source: Service Control Manager) (EventID: 7003) (User: ) Description: The TPCH Service service depends the following service: winmgmt. This service might not be installed. Error: (10/31/2014 07:39:07 PM) (Source: Service Control Manager) (EventID: 7003) (User: ) Description: The TOSHIBA HDD SSD Alert Service service depends the following service: winmgmt. This service might not be installed. Error: (10/31/2014 07:39:07 PM) (Source: DCOM) (EventID: 10005) (User: ) Description: 1075TPCHSrv{45CC1698-D1CF-417B-BC32-80EB79E05EF1} Error: (10/31/2014 07:39:07 PM) (Source: DCOM) (EventID: 10005) (User: ) Description: 1075TOSHIBA HDD SSD Alert Service{A1CC28EB-258A-4B67-BBC2-4DD5D8AF4C8F} Error: (10/31/2014 07:38:05 PM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: The LiveUpdate service terminated unexpectedly. It has done this 1 time(s). Error: (10/31/2014 07:38:01 PM) (Source: Service Control Manager) (EventID: 7003) (User: ) Description: The Security Center service depends the following service: winmgmt. This service might not be installed. Error: (10/31/2014 07:35:17 PM) (Source: Service Control Manager) (EventID: 7003) (User: ) Description: The TOSHIBA eco Utility Service service depends the following service: winmgmt. This service might not be installed. Error: (10/31/2014 07:35:13 PM) (Source: Service Control Manager) (EventID: 7003) (User: ) Description: The IP Helper service depends the following service: winmgmt. This service might not be installed. Error: (10/31/2014 10:34:06 AM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: The Windows Update service terminated with the following error: %%-2147467243 Microsoft Office Sessions: ========================= Error: (10/31/2014 07:38:08 PM) (Source: QuickBooks) (EventID: 4) (User: ) Description: QuickBooksReturning NULL QBWinInstance Handle Error: (10/31/2014 07:38:08 PM) (Source: QuickBooks) (EventID: 4) (User: ) Description: QuickBooksReturning NULL QBWinInstance Handle Error: (10/31/2014 07:38:08 PM) (Source: QuickBooks) (EventID: 4) (User: ) Description: QuickBooksReturning NULL QBWinInstance Handle Error: (10/31/2014 10:31:13 AM) (Source: QuickBooks) (EventID: 4) (User: ) Description: QuickBooksReturning NULL QBWinInstance Handle Error: (10/31/2014 10:31:13 AM) (Source: QuickBooks) (EventID: 4) (User: ) Description: QuickBooksReturning NULL QBWinInstance Handle Error: (10/31/2014 10:31:13 AM) (Source: QuickBooks) (EventID: 4) (User: ) Description: QuickBooksReturning NULL QBWinInstance Handle Error: (10/30/2014 06:53:37 PM) (Source: Application Hang) (EventID: 1002) (User: ) Description: N360.exe12.11.4.4f8801cff478064bc9b5580C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\N360.exeb1302d24-60a0-11e4-8a04-e89d8790972b Error: (10/30/2014 06:05:01 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: iexplore.exe11.0.9600.173444a5bc6b7MSHTML.dll11.0.9600.17344541b8a22c00000fd00094fbf1a9401cff4a641d8c968C:\Program Files\Internet Explorer\iexplore.exeC:\windows\system32\MSHTML.dllf089b4c2-6099-11e4-8a04-e89d8790972b Error: (10/30/2014 05:30:09 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: iexplore.exe11.0.9600.173444a5bc6b7Flash32_15_0_0_167.ocx15.0.0.167541384c0c0000005006479971f5401cff4a1a1ebcbf0C:\Program Files\Internet Explorer\iexplore.exeC:\windows\SysWOW64\Macromed\Flash\Flash32_15_0_0_167.ocx113de192-6095-11e4-8a04-e89d8790972b Error: (10/30/2014 00:31:47 PM) (Source: QuickBooks) (EventID: 4) (User: ) Description: QuickBooksReturning NULL QBWinInstance Handle ==================== Memory info =========================== Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz Percentage of memory in use: 50% Total physical RAM: 3999.43 MB Available physical RAM: 1996.33 MB Total Pagefile: 7997.03 MB Available Pagefile: 5896.22 MB Total Virtual: 8192 MB Available Virtual: 8191.8 MB ==================== Drives ================================ Drive c: (TI106235W0C) (Fixed) (Total:580.2 GB) (Free:474.9 GB) NTFS ==>[System with boot components (obtained from reading drive)] Drive q: (USB20FD) (Removable) (Total:15.1 GB) (Free:6.36 GB) FAT32 ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 596.2 GB) (Disk ID: 98DC5057) Partition 1: (Active) - (Size=1.5 GB) - (Type=27) Partition 2: (Not Active) - (Size=580.2 GB) - (Type=07 NTFS) Partition 3: (Not Active) - (Size=14.5 GB) - (Type=17) ======================================================== Disk: 1 (MBR Code: Windows XP) (Size: 15.1 GB) (Disk ID: C3072E18) Partition 1: (Active) - (Size=15.1 GB) - (Type=0C) ==================== End Of Log ============================