. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Professional Boot Device: \Device\HarddiskVolume1 Install Date: 10/23/2014 8:57:22 PM System Uptime: 10/31/2014 12:27:28 PM (1 hours ago) . Motherboard: Acer | | HM41 Processor: Pentium(R) Dual-Core CPU T4300 @ 2.10GHz | U2E1 | 1197/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 39 GiB total, 18.831 GiB free. D: is FIXED (NTFS) - 194 GiB total, 187.055 GiB free. E: is CDROM () F: is FIXED (NTFS) - 0 GiB total, 0.06 GiB free. G: is Removable H: is CDROM () . ==== Disabled Device Manager Items ============= . Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft Teredo Tunneling Adapter Device ID: ROOT\*TEREDO\0000 Manufacturer: Microsoft Name: Teredo Tunneling Pseudo-Interface PNP Device ID: ROOT\*TEREDO\0000 Service: tunnel . ==== System Restore Points =================== . RP103: 10/28/2014 6:04:07 PM - Installed Virtual Router Plus. RP105: 10/29/2014 5:10:49 PM - Revo Uninstaller's restore point - Malwarebytes Anti-Exploit version 1.04.1.1012 RP106: 10/29/2014 5:27:07 PM - Windows Update RP108: 10/29/2014 5:40:46 PM - Revo Uninstaller's restore point - Softonic for Windows . ==== Installed Programs ====================== . Adobe Flash Player 15 Plugin Adobe Reader XI (11.0.09) ALTools Update ALZip 8.51 CCleaner Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition Google Chrome Google Update Helper Malwarebytes Anti-Malware version 2.0.3.1025 Microsoft .NET Framework 4 Client Profile Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office Groove MUI (English) 2010 Microsoft Office InfoPath MUI (English) 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Professional Plus 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Word MUI (English) 2010 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Mozilla Firefox 34.0 (x86 en-US) Mozilla Maintenance Service MpcStar 5.4 Panda USB Vaccine 1.0.1.4 Revo Uninstaller 1.95 Sandboxie 4.14 (32-bit) Secunia PSI (3.0.0.9016) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2810073) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2881071) 32-Bit Edition Security Update for Microsoft Word 2010 (KB2883013) 32-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition UltraISO Premium V9.62 Unlocker 1.9.2 Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition Update for Microsoft Excel 2010 (KB2889836) 32-Bit Edition Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition Virtual Router Plus . ==== Event Viewer Messages From Past Week ======== . 10/31/2014 12:56:12 PM, Error: Microsoft-Windows-SharedAccess_NAT [34001] - The ICS_IPV6 failed to configure IPv6 stack. 10/31/2014 12:28:36 PM, Error: Microsoft-Windows-SharedAccess_NAT [30009] - The DHCP allocator encountered a network error while attempting to reply on IP address 0.0.0.0 to a request from a client. The data is the error code. 10/31/2014 12:28:29 PM, Error: Microsoft-Windows-SharedAccess_NAT [30013] - The DHCP allocator has disabled itself on IP address 192.168.137.1, since the IP address is outside the 192.168.173.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope. 10/31/2014 12:28:04 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1. 10/31/2014 11:55:59 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start. 10/31/2014 11:55:41 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start. 10/31/2014 11:54:49 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046} 10/31/2014 11:53:41 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030} 10/31/2014 11:53:36 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 10/31/2014 11:53:33 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 10/31/2014 11:53:27 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC} 10/31/2014 11:53:23 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache spldr Wanarpv6 10/31/2014 11:51:44 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start. 10/31/2014 11:51:38 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89} 10/31/2014 11:51:38 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E} 10/31/2014 11:51:21 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD CSC DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf 10/31/2014 11:51:21 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 10/31/2014 11:51:21 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning. 10/31/2014 11:51:21 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 10/31/2014 11:51:21 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 10/31/2014 11:51:21 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 10/31/2014 11:51:21 AM, Error: Service Control Manager [7001] - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 10/31/2014 11:51:21 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 10/31/2014 11:51:20 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 10/31/2014 11:51:20 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning. 10/31/2014 11:51:20 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning. 10/31/2014 11:51:20 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 10/31/2014 11:20:20 AM, Error: Microsoft-Windows-SharedAccess_NAT [31004] - The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error. 10/30/2014 9:34:01 PM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{ADFDFB3F-011A-4C53-A2FC-EBC014296632} because another computer on the network has the same name. The server could not start. 10/30/2014 9:34:01 PM, Error: NetBT [4321] - The name "USER-PC :20" could not be registered on the interface with IP address 10.0.142.88. The computer with the IP address 10.0.142.91 did not allow the name to be claimed by this computer. 10/30/2014 9:33:58 PM, Error: NetBT [4321] - The name "USER-PC :0" could not be registered on the interface with IP address 10.0.142.88. The computer with the IP address 10.0.142.91 did not allow the name to be claimed by this computer. 10/30/2014 10:42:08 AM, Error: NetBT [4321] - The name "USER-PC :20" could not be registered on the interface with IP address 10.0.142.88. The computer with the IP address 169.254.161.136 did not allow the name to be claimed by this computer. 10/30/2014 10:42:08 AM, Error: NetBT [4321] - The name "USER-PC :0" could not be registered on the interface with IP address 10.0.142.88. The computer with the IP address 169.254.161.136 did not allow the name to be claimed by this computer. 10/30/2014 10:10:26 AM, Error: Microsoft-Windows-SharedAccess_NAT [30013] - The DHCP allocator has disabled itself on IP address 169.254.138.45, since the IP address is outside the 192.168.137.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope. 10/29/2014 2:31:07 PM, Error: NetBT [4321] - The name "USER-PC :20" could not be registered on the interface with IP address 10.0.142.88. The computer with the IP address 10.0.142.79 did not allow the name to be claimed by this computer. 10/29/2014 2:31:07 PM, Error: NetBT [4321] - The name "USER-PC :0" could not be registered on the interface with IP address 10.0.142.88. The computer with the IP address 10.0.142.79 did not allow the name to be claimed by this computer. 10/27/2014 8:30:16 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800705b4: Windows 7 Service Pack 1 (KB976932). 10/27/2014 7:12:40 AM, Error: Service Control Manager [7022] - The Windows Update service hung on starting. 10/27/2014 5:59:04 PM, Error: Service Control Manager [7043] - The Windows Update service did not shut down properly after receiving a preshutdown control. 10/27/2014 1:07:32 AM, Error: Service Control Manager [7000] - The Util Lampy Lighty service failed to start due to the following error: The system cannot find the path specified. 10/26/2014 9:14:37 PM, Error: Service Control Manager [7034] - The Adobe Acrobat Update Service service terminated unexpectedly. It has done this 1 time(s). 10/26/2014 9:14:33 PM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for Type with the following error: Access is denied. 10/26/2014 9:14:32 PM, Error: Service Control Manager [7034] - The Office Software Protection Platform service terminated unexpectedly. It has done this 1 time(s). 10/26/2014 6:44:27 PM, Error: Service Control Manager [7023] - 10/26/2014 4:34:03 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect. 10/26/2014 4:34:03 PM, Error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/25/2014 3:01:45 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service. 10/25/2014 2:50:10 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR2. . ==== End Of File ===========================