OTL Extras logfile created on: 11/3/2014 9:19:40 PM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Al Pedersen\Downloads 64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation Internet Explorer (Version = 9.11.9600.17358) Locale: 00000409 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy 5.75 Gb Total Physical Memory | 4.13 Gb Available Physical Memory | 71.79% Memory free 11.50 Gb Paging File | 9.65 Gb Available in Paging File | 83.95% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 919.38 Gb Total Space | 854.08 Gb Free Space | 92.90% Space Free | Partition Type: NTFS Drive D: | 12.04 Gb Total Space | 1.47 Gb Free Space | 12.25% Space Free | Partition Type: NTFS Computer Name: ALPEDERSEN-HP | User Name: Al Pedersen | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation) .html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) [HKEY_CURRENT_USER\SOFTWARE\Classes\] .html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation) [color=#E56717]========== Shell Spawning ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation) InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" (VideoLAN) Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" (VideoLAN) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" (VideoLAN) Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" (VideoLAN) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error. [color=#E56717]========== Security Center Settings ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 1 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [color=#E56717]========== Authorized Applications List ==========[/color] [color=#E56717]========== Vista Active Open Ports Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{015B9CAB-21D9-44B7-A30C-8990D2A4E98B}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 | "{0457D5E4-B8C8-4038-ABF9-A2B8B00F4095}" = lport=138 | protocol=17 | dir=in | app=system | "{09CF7C36-4137-4320-8CE0-DB195B5F0C46}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{2CA90864-59E7-4847-8422-BF8FDC50340D}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{35F058C6-55ED-424D-9201-0002BD7265D1}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) | "{445931F3-1C57-4177-BBB3-326574CE941D}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | "{5267FAC2-0CBD-404C-A5C2-13ED32761521}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | "{61B06852-213E-48C1-95B6-F99D2BA81061}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{63D31726-1983-4660-BC90-C2FBFF536E29}" = rport=139 | protocol=6 | dir=out | app=system | "{69B287BF-A8EF-4CFA-8ACE-93062CCE90D3}" = lport=445 | protocol=6 | dir=in | app=system | "{75A8ED03-721E-4667-A4B1-848E04660BA8}" = lport=10243 | protocol=6 | dir=in | app=system | "{78CA8776-93E8-4231-ABFD-C9BC3F0FFCDA}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | "{7D1EE88D-5556-4B18-98C8-FB2D08C09134}" = rport=10243 | protocol=6 | dir=out | app=system | "{8173ED1C-5C0B-4800-8A73-A840D2C82D93}" = rport=445 | protocol=6 | dir=out | app=system | "{82858152-DD86-4465-BDA5-E61BD7BCA018}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | "{95AD5E6D-2459-4321-9964-BE7ED8F970C1}" = rport=138 | protocol=17 | dir=out | app=system | "{A05B8E32-554C-44B3-8E29-FA721E23723F}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{B3285455-7F0F-4710-89A2-0485D7C14B80}" = lport=808 | protocol=6 | dir=in | svc=nettcpactivator | app=c:\windows\microsoft.net\framework64\v4.0.30319\smsvchost.exe | "{B7C5EDC7-AD43-44A1-A483-4D569BCE1E60}" = rport=137 | protocol=17 | dir=out | app=system | "{B85F24E3-DDA1-4732-8747-10A1511ED8F6}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | "{BE9F599F-1B60-48D6-829E-4FD232A47C92}" = lport=137 | protocol=17 | dir=in | app=system | "{D330CCDB-FEF5-4452-AA96-30CFCF89124A}" = lport=139 | protocol=6 | dir=in | app=system | "{D60DCCD1-00FF-4514-B154-AFEAB9EB8C8A}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe | "{E2C89016-8D62-4DD8-9706-7D6CD9A2EC69}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | "{E46DE9AD-ED74-4B52-8C4F-65B5B66C0BB2}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) | "{FB21E8D8-66B8-45DD-9BB9-4DE3F13F1128}" = lport=2869 | protocol=6 | dir=in | app=system | [color=#E56717]========== Vista Active Application Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{03FB0D16-EAD2-4DEF-AD2C-5033C74800E6}" = dir=in | app=c:\program files (x86)\hp\digital imaging\smart web printing\smartwebprintexe.exe | "{046B2A8F-51A3-4CF0-AA17-815C42E8A5FB}" = protocol=17 | dir=in | app=c:\program files (x86)\ralink\common\ramediaserver.exe | "{0993F142-5C8F-4B5D-A975-9656D2BD3CFE}" = protocol=17 | dir=in | app=c:\users\al pedersen\appdata\roaming\dropbox\bin\dropbox.exe | "{0E3344D4-12A4-4568-B21C-E9C13A2EAF71}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqgplgtupl.exe | "{0F5D3DF1-36E8-4BC4-9A2C-4D3E1FFC93C5}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hposid01.exe | "{0F61E37C-777C-4E0C-82B5-AE657708933F}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hposfx08.exe | "{1724BAA0-05BB-4E3C-86D2-15395895BAC9}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqgpc01.exe | "{23F89E7F-2143-407E-B373-68FAF2852574}" = dir=in | app=c:\program files (x86)\hp\hp software update\hpwucli.exe | "{2E75F6A4-4CFB-4B54-95E0-9583A00495F3}" = dir=in | app=c:\program files\hp\hp photosmart 5510 series\bin\devicesetup.exe | "{31E3EE48-3315-432E-8776-A105ACD3C4C3}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpoews01.exe | "{32DA4B0B-E42C-42FA-82F2-82872FC52E24}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "{35A02BAC-78C5-442F-8096-7AEDD0652DC5}" = dir=in | app=c:\users\al pedersen\appdata\local\microsoft\skydrive\skydrive.exe | "{3D64A793-9052-4804-A7EA-3AAAC71EDF22}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqsudi.exe | "{3E8B580F-81F1-418C-BD29-20D7D4E6BE1C}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe | "{441F3A59-E33C-4396-A283-A800C0C92481}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 | "{51B5A874-4439-4A07-A7DD-17CDF7465C49}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqtra08.exe | "{5348134D-30E5-4D64-BC9C-AB1660213722}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe | "{5D609D51-ECC8-49B1-B12A-46B800FD692D}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe | "{5ED9C0C9-694C-4AA1-A294-5B17329317BC}" = protocol=17 | dir=in | app=c:\program files (x86)\hewlett-packard\hp linkup\hp linkup viewer.exe | "{618EB6C2-CF0B-46AB-8267-E42FF072F7CA}" = dir=in | app=c:\program files\hp\hp photosmart 5510 series\bin\hpnetworkcommunicator.exe | "{62F8E830-EA8C-44CB-80BE-98A79606EA87}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpzwiz01.exe | "{65F8AE09-50D5-432E-A799-F5802F653336}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe | "{6A98293C-12A6-458D-9B21-D71A5828792B}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe | "{6C2D532B-15F7-484B-BAAF-40CDCDAFA872}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpiscnapp.exe | "{6D3CABA6-D729-4565-8D19-981FBB5629B2}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe | "{6E1CE059-3B9B-481D-AF94-B95E5ECF03C8}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqpsapp.exe | "{6EF7A5E7-077E-4BD1-9C83-5575097A01C7}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 | "{7050FB6F-1161-4DE4-874F-B0BF6F23D385}" = protocol=17 | dir=in | app=c:\program files (x86)\ralink\common\ramediaserver.exe | "{70C40626-B524-478E-AC07-DCF948EA3B9A}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqpse.exe | "{748A04FF-B093-4DD5-830B-EDE349F28BFC}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe | "{7CAF96E0-9B29-4AC0-A7E4-B48BB409E977}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe | "{83378FBF-7B4D-4B92-B815-6E34CB3C5993}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpofxm08.exe | "{84A73B97-4D8D-41BC-88C5-D6AEF3A8826E}" = protocol=6 | dir=in | app=c:\program files (x86)\ralink\common\ramediaserver.exe | "{87FE097F-B5FB-4F4E-BCF0-571C7041DAE9}" = dir=in | app=c:\program files (x86)\common files\hp\digital imaging\bin\hpqphotocrm.exe | "{933C5169-A92A-44F1-A21A-415EC15BCF24}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqfxt08.exe | "{98AEEC30-FC61-4A93-BF3C-B76D3D45E4D8}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "{9B20B376-8753-41B6-BA1B-B2A856DE2411}" = protocol=6 | dir=in | app=c:\users\al pedersen\appdata\roaming\dropbox\bin\dropbox.exe | "{9CD7C19B-046E-4E69-A390-C223847DE022}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 | "{9EB51D66-3B3D-42CD-8B62-2916420555A6}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqnrs08.exe | "{A1775601-DB18-486F-8B83-6390D7676E9A}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe | "{A347493F-0881-45E5-8BED-1B1C3355DB35}" = protocol=17 | dir=out | app=c:\program files (x86)\hewlett-packard\hp linkup\hp linkup viewer.exe | "{A3BA9F1C-4073-4101-9A4C-0217E5B27E1C}" = protocol=6 | dir=in | app=c:\program files (x86)\hewlett-packard\remote graphics receiver\rgreceiver.exe | "{A726026E-5867-4731-86D7-411C3C2D3985}" = protocol=6 | dir=in | app=c:\program files (x86)\ralink\common\ramediaserver.exe | "{AD37BC9D-FF45-4F04-8924-3C0E87C4FF87}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqusgm.exe | "{B6027F2E-15BF-4103-8F49-C7ADDC5736A6}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "{B7ED4324-AEA2-4AF8-8AE6-1095A4895E42}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpofxs08.exe | "{B7FE59D1-A063-493B-B402-03BFFA4C7E25}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe | "{C8F2635C-57EA-44CB-ABD1-CB8BEF08BBE0}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqcopy2.exe | "{D1902737-5E2E-4705-9559-A4DEC3B4FB49}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 | "{D51054F2-3BBB-46AF-9220-7A4BAF8FB490}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe | "{DA5E33AA-CE8D-4F43-9453-E48C6652A57D}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqste08.exe | "{E52F5CC1-F639-4989-AD6B-3F1D691F4A55}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe | "{E5E915DF-F1F7-4F43-8BA4-50CEAC774A96}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqkygrp.exe | "{E61AD6BD-04DC-4EFC-9DE9-86E02766FB98}" = protocol=6 | dir=out | app=system | "{EF7017F5-51B1-4D86-B790-BA1ABCAEDE39}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe | "{F49570D4-AB08-4C73-A090-EC44C4AC3D3F}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe | "{FC93AD44-1F33-4355-B387-8D2A86775532}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqusgh.exe | "{FD930367-214F-43DD-B6D6-CBB2DFFD3962}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpfccopy.exe | "{FEF0C79C-0BDA-4706-BDCB-1BC81C951F38}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe | "{FEF901D9-CBF6-472C-A429-7D775044947A}" = protocol=6 | dir=out | app=c:\program files (x86)\hewlett-packard\remote graphics receiver\rgreceiver.exe | "{FF4DFE9C-09D4-40B7-B4B5-0A7EC1D3FAA0}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "TCP Query User{BD8A2A5D-B09C-4741-AF81-5CD3DF4B10DC}C:\program files (x86)\jfilemanager\jfilemanager.exe" = protocol=6 | dir=in | app=c:\program files (x86)\jfilemanager\jfilemanager.exe | "TCP Query User{F1E53EDA-F08D-4183-B04B-70FB5628040E}C:\program files (x86)\mozilla firefox\plugin-container.exe" = protocol=6 | dir=in | app=c:\program files (x86)\mozilla firefox\plugin-container.exe | "UDP Query User{9CD10C41-E1CD-4227-8A76-265BC14CF448}C:\program files (x86)\mozilla firefox\plugin-container.exe" = protocol=17 | dir=in | app=c:\program files (x86)\mozilla firefox\plugin-container.exe | "UDP Query User{DFD340B5-0178-4C99-B80B-5C33FA4A3819}C:\program files (x86)\jfilemanager\jfilemanager.exe" = protocol=17 | dir=in | app=c:\program files (x86)\jfilemanager\jfilemanager.exe | [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{05EFBF37-0E52-4579-875C-7EEF0DFB4FCB}" = Network64 "{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64) "{17016DA1-F040-4032-BD36-34DD317BC9D5}" = HP Photosmart All-In-One Driver Software 13.0 Rel. A "{1AE1848C-D592-4222-8048-AEE1694D2959}" = HP Photosmart 5510 series Product Improvement Study "{23F2C78C-E131-4CA0-8F84-3473FB7728BA}" = Microsoft Security Client "{25058321-C33E-496B-8915-6FD64D362CAF}" = Windows Live MIME IFilter "{2856A1C2-70C5-4EC3-AFF7-E5B51E5530A2}" = HP Client Services "{424E8E17-A7B7-45B5-8C79-D58F04D9D920}" = HP Photosmart 5510 series Basic Device Software "{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 "{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 "{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1" = Revo Uninstaller Pro 3.1.1 "{6BFAB6C1-6D46-46DB-A538-A269907C9F2F}" = Network64 "{7C7A5A92-046C-A38C-AE0F-8F9CCA0F67A8}" = ATI Catalyst Install Manager "{7DEBE4EB-6B40-3766-BB35-5CBBC385DA37}" = Microsoft .NET Framework 4.5.1 "{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{90140000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2010 "{90140000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2010 "{90140000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 "{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033" = Microsoft .NET Framework 4.5.1 "{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting "{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64) "{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 "{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64 "{CC4D56B7-6F18-470B-8734-ABCD75BCF4F1}" = HP Auto "{CE52672C-A0E9-4450-8875-88A221D5CD50}" = Windows Live ID Sign-in Assistant "{D79A02E9-6713-4335-9668-AAC7474C0C0E}" = HP Vision Hardware Diagnostics "{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}" = Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 "{E9FA781F-3E80-4399-825A-AD3E11C28C77}" = MSVCRT110_amd64 "{FD9560A8-CB02-1F28-CB9C-487244A28A8B}" = ccc-utility64 "{FF21C3E6-97FD-474F-9518-8DCBE94C2854}" = 64 Bit HP CIO Components Installer "CCleaner" = CCleaner "Creative VF0610" = Creative Live! Cam Socialize HD (VF0610) (1.03.05.00) "HP Imaging Device Functions" = HP Imaging Device Functions 13.0 "HP Photosmart Essential" = HP Photosmart Essential 3.5 "HP Smart Web Printing" = HP Smart Web Printing 4.51 "HP Solution Center & Imaging Support Tools" = HP Solution Center 13.0 "HPExtendedCapabilities" = HP Customer Participation Program 13.0 "HPOCR" = OCR Software by I.R.I.S. 13.0 "Microsoft Security Client" = Microsoft Security Essentials [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{00F9DB8C-65D7-4D47-AB5F-F698EE38580D}" = Windows Live UX Platform "{020C6D65-955A-4F76-882A-EC320CAF0103}" = Windows Live Writer Resources "{04BE4035-3C8E-4B48-BFB8-1655849C0C8B}" = Windows Live Writer "{0655C185-FD48-5EBA-484A-CD530291F44D}" = CCC Help Hungarian "{06A1D88C-E102-4527-AF70-29FFD7AF215A}" = Scan "{07AAB66E-4718-422D-9218-4AFB3C922A71}" = Photo Gallery "{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements "{0BE9E708-5DC0-4963-9CFD-0AA519090E79}" = Junk Mail filter update "{0BF71387-5AFD-F71B-7353-3AEBD3E8F5F3}" = Catalyst Control Center Graphics Full Existing "{0E1C256F-6B90-E5A5-F62E-5DAE1AEAE294}" = ccc-core-static "{0EF5BEA9-B9D3-46d7-8958-FB69A0BAEACC}" = Status "{0F974770-76EB-4C38-986E-E7BDD9C0DFC4}" = Windows Live Writer Resources "{16FC3056-90C0-4757-8A68-64D8DA846ADA}" = Remote Graphics Receiver "{175F0111-2968-4935-8F70-33108C6A4DE3}" = MarketResearch "{196BB40D-1578-3D01-B289-BEFC77A11A1E}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 "{1AE3E621-E0C0-4aa1-B10B-B3E353A8D110}" = c3100_Help "{1B01541D-B1B8-8B7E-E82B-70551A1AF961}" = CCC Help Chinese Standard "{1D6432B4-E24D-405E-A4AB-D7E6D088CBC9}" = Windows Live Photo Common "{1EC71BFB-01A3-4239-B6AF-B1AE656B15C0}" = TrayApp "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 "{21764A96-6748-4B83-89E7-7A5063BF156C}" = Movie Maker "{22139F5D-9405-455A-BDEB-658B1A4E4861}" = Catalyst Control Center - Branding "{26070CDA-A7C5-2114-0533-38DE06C65E7F}" = CCC Help Polish "{26A24AE4-039D-4CA4-87B4-2F83218025F0}" = Java 8 Update 25 "{2726B6FF-D8F9-8F29-2A7D-8192AAE79D3F}" = Catalyst Control Center Localization All "{2A7EF808-14F3-4E93-BE3A-1675EE5332A4}" = AIO_CDA_ProductContext "{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}" = BufferChm "{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}" = HP Update "{2FF8C687-DB7D-4adc-A5DC-57983EC25046}" = DeviceDiscovery "{3088B508-7EE1-EC64-4FFD-C4901378CE7D}" = CCC Help Russian "{33B992ED-B59B-4E25-9F3F-CF2D79BBA914}" = Windows Live UX Platform Language Pack "{354038F6-0A35-4C55-A80B-F86C4C1A6D38}" = C3100 "{3751BF9B-5F23-4976-AA62-1BF4D791DCFE}" = Photo Common "{3778B802-8E2C-04B0-2C1B-7C2A8F981824}" = CCC Help Finnish "{38F03569-A636-4CF3-BDDE-032C8C251304}" = Movie Maker "{3C92B2E6-380D-4fef-B4DF-4A3B4B669771}" = Copy "{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go "{41C61308-6CFD-4D54-AB6A-7136ED08A18E}" = Windows Live Communications Platform "{439B34FF-F74E-4807-B5E2-4B758551DA6B}" = Galerie de photos "{43CDF946-F5D9-4292-B006-BA0D92013021}" = WebReg "{440B915A-0C85-45DB-92AE-75AE14704A64}" = Fax "{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}" = Recovery Manager "{48CA048A-3C5B-391E-7FF0-F36F434CB1B6}" = CCC Help Thai "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}" = SolutionCenter "{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}" = Skype™ 6.11 "{4E7C28C7-D5DA-4E9F-A1CA-60490B54AE35}" = UnloadSupport "{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module "{52CD3425-C5E8-C49D-B776-AC85F018C0F6}" = Catalyst Control Center Graphics Previews Vista "{597CE475-4F62-89EE-A81E-DB509DA0CBB2}" = CCC Help English "{5AF4B3C4-C393-48D7-AC7E-8E7615579548}" = Adobe AIR "{5E7A925A-CCE1-4ED5-A0DD-4A821A3F9BC2}" = Catalyst Control Center Core Implementation "{63FF21C9-A810-464F-B60A-3111747B1A6D}" = GPBaseService2 "{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module "{6522F5F9-411B-4513-A75B-CEA00395F032}" = Windows Live UX Platform Language Pack "{659CB81C-B54E-4DF1-B618-F35777393A54}" = Windows Live Installer "{66B5819D-DE70-42BE-B40F-978FBA12452E}" = Windows Live Essentials "{674DAE26-3C3C-2D20-1BB4-82B380142E78}" = CCC Help Greek "{681B698F-C997-42C3-B184-B489C6CA24C9}" = HPPhotoSmartDiscLabelContent1 "{6A9EF47E-D49A-2EFC-20A1-A92DE7F826DF}" = CCC Help Czech "{6BBA26E9-AB03-4FE7-831A-3535584CA002}" = Toolbox "{6F340107-F9AA-47C6-B54C-C3A19F11553F}" = Hewlett-Packard ACLM.NET v1.2.2.3 "{6F545E5E-4595-11E2-93B6-B8AC6F97B88E}" = Google Earth "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable "{714E162E-CD4F-4F1B-8302-7F5179409C25}" = Windows Live Writer "{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 "{7A9C67EF-05A8-499F-56A2-C467A4FE6DEE}" = CCC Help Italian "{7DA0C5CE-9817-CDB2-F061-F72D0CB6EEB3}" = CCC Help German "{7DB63154-92A4-12AE-364F-DE9C7B459720}" = CCC Help Spanish "{7F2A11F4-EAE8-4325-83EC-E3E99F85169E}" = HP Support Information "{8D2A81D8-AABF-673B-08BE-EF7A80295F14}" = CCC Help French "{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT "{8E14DDC8-EA60-4E18-B3E3-1937104D5BDA}" = MSVCRT110 "{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}" = Ralink 802.11n Wireless LAN Card "{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010 "{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010 "{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010 "{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010 "{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010 "{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010 "{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010 "{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010 "{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010 "{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010 "{90140000-003D-0000-0000-0000000FF1CE}" = Microsoft Office Single Image 2010 "{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010 "{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010 "{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010 "{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010 "{91EA0E43-82A0-4DE0-A46C-C7FCC4D989E6}" = Windows Live Mail "{98029AF9-D2BD-439A-8ED7-AA60E232A49D}" = Windows Live Messenger "{981F6BCD-252E-6A64-9C6D-4E3B10B1B126}" = Catalyst Control Center InstallProxy "{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 "{9B362566-EC1B-4700-BB9C-EC661BDE2175}" = DocProc "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 "{A2DC527D-FA79-46E9-973F-920897CA55E9}" = Windows Live Writer "{A436F67F-687E-4736-BD2B-537121A804CF}" = HP Product Detection "{A7AEE29F-839E-46B5-B347-6D430618129F}" = AIO_CDA_Software "{A7CEA571-43AC-95FE-4F08-22C401FC2824}" = CCC Help Japanese "{A826CCC4-C0BA-97B4-F1DB-E68CD45D1133}" = CCC Help Danish "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper "{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.09) "{AC9A3F48-8936-40CD-A0B2-7CFA76906143}" = Catalyst Control Center Graphics Full New "{AE856388-AFAD-4753-81DF-D96B19D0A17C}" = HP Setup Manager "{B2611F8A-EFE7-4E88-875D-19F0EFAE87E4}" = Windows Live PIMT Platform "{B68D391C-32C6-798E-C78F-83C1797B162A}" = CCC Help Swedish "{B775C26B-EAA8-4A11-ACBF-76E52DF6B805}" = Windows Live Mail "{B8AC1A89-FFD1-4F97-8051-E505A160F562}" = HP Odometer "{B99F248C-B4B3-4D61-9FFC-AE59A1F13723}" = Windows Live "{BAD27F0E-5165-49A5-BE66-AF5BF73F2FEE}" = Windows Live Mail "{BAD984EE-790E-4513-A428-3BE2D426DCA7}" = Windows Live Messenger "{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}" = Destinations "{C1AD9241-3ADD-483F-914D-071F3E50855A}" = HP LinkUp "{C43326F5-F135-4551-8270-7F7ABA0462E1}" = HPProductAssistant "{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint "{C992FFE0-AC32-4FA9-BC9A-F1637B9E655D}" = Photo Gallery "{CAA0F57A-BA8C-4AD8-AA03-F32B0E4F5623}" = Photo Common "{CAE4213F-F797-439D-BD9E-79B71D115BE3}" = HPPhotoGadget "{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}" = PlayReady PC Runtime x86 "{CDC1AB00-01FF-4FC7-816A-16C67F0923C0}" = Windows Live SOXE "{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64 "{D1893000-EA77-493C-8DDD-E262436E959B}" = Windows Live SOXE Definitions "{D79113E7-274C-470B-BD46-01B10219DF6A}" = HPPhotosmartEssential "{D86B0E2E-DF9A-441C-AF77-8D1A0FF00FA6}" = AIO_Scan "{DC47D46D-8874-D83A-6612-9DA3175861B2}" = CCC Help Korean "{DC635845-46D3-404B-BCB1-FC4A91091AFA}" = SmartWebPrinting "{DD67BE4B-7E62-4215-AFA3-F123A800A389}" = Movie Maker "{DF09BCD9-3556-77A6-8984-1CA95F8E1078}" = CCC Help Portuguese "{E02964EA-0E1B-4620-A26E-CBAB0341B1BB}" = HP Photosmart 5510 series Help "{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10 "{E0DE2996-A443-5FEA-30B7-9395E0F3A7CC}" = CCC Help Chinese Traditional "{E21F3367-B1D2-4FFE-B8C2-6E46E0663560}" = Windows Live Writer "{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}" = HP Support Assistant "{E703613B-BDAB-433E-A66A-DE0263E3D35D}" = Windows Live Messenger "{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module "{EDFA892D-594D-C921-35FF-B6E5CFD2487C}" = CCC Help Dutch "{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU] "{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver "{F56BBEB1-E982-0A07-0004-1CBC8E5B534E}" = CCC Help Turkish "{F600ED39-BA0C-A127-EAB7-057DF0A327E0}" = CCC Help Norwegian "{F84B7A2F-2328-A610-89F6-2CC78CF00FFE}" = Catalyst Control Center Graphics Light "Adobe AIR" = Adobe AIR "Adobe Flash Player ActiveX" = Adobe Flash Player 15 ActiveX "Adobe Flash Player Plugin" = Adobe Flash Player 15 Plugin "HP Photo Creations" = HP Photo Creations "InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go "InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint "Malwarebytes Anti-Malware_is1" = Malwarebytes Anti-Malware version 2.0.3.1025 "Mozilla Firefox 33.0.2 (x86 en-US)" = Mozilla Firefox 33.0.2 (x86 en-US) "MozillaMaintenanceService" = Mozilla Maintenance Service "Notepad++" = Notepad++ "Office14.SingleImage" = Microsoft Office Home and Student 2010 "VLC media player" = VLC media player "WinLiveSuite" = Windows Live Essentials [color=#E56717]========== HKEY_CURRENT_USER Uninstall List ==========[/color] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "OneDriveSetup.exe" = Microsoft OneDrive [color=#E56717]========== Last 20 Event Log Errors ==========[/color] [ Hewlett-Packard Events ] Error - 1/25/2012 12:54:02 PM | Computer Name = AlPedersen-HP | Source = HPSF.exe | ID = 4000 Description = Error - 1/25/2012 3:25:03 PM | Computer Name = AlPedersen-HP | Source = HPSF.exe | ID = 4000 Description = Error - 1/25/2012 4:19:30 PM | Computer Name = AlPedersen-HP | Source = HPSF.exe | ID = 4000 Description = Error - 2/20/2012 6:54:43 PM | Computer Name = AlPedersen-HP | Source = HPSF.exe | ID = 4000 Description = Error - 4/30/2012 10:19:04 PM | Computer Name = AlPedersen-HP | Source = hpsa_service.exe | ID = 2000 Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateDetail(String category) at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetectCore() at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan, Boolean localScan) Message: Failed to perform update. StackTrace: at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateDetail(String category) at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetectCore() at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan, Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager InnerException.Message: Object '/4ddf8852_cb6d_4d4f_8f5e_aa10b46907ce/miuehh4deels7jxuotgamjzk_5.rem' has been disconnected or does not exist at the server. Name: hpsa_service.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe Format: en-US RAM: 5887 Ram Utilization: TargetSite: Void UpdateDetail(System.String) Error - 7/25/2012 11:57:42 AM | Computer Name = AlPedersen-HP | Source = HPSF.exe | ID = 4000 Description = Error - 11/26/2012 5:34:32 PM | Computer Name = AlPedersen-HP | Source = HPSF.exe | ID = 2000 Description = HP Error ID: -2147467261 at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean includeIgnored) Message: Object reference not set to an instance of an object. StackTrace: at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US RAM: 5887 Ram Utilization: 10 TargetSite: Void loadActiveCheckResult(Boolean) Error - 11/26/2012 5:34:32 PM | Computer Name = AlPedersen-HP | Source = HPSF.exe | ID = 2000 Description = HP Error ID: -2147467261HPSF.exe at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean includeIgnored) Message: Object reference not set to an instance of an object. StackTrace: at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US RAM: 5887 Ram Utilization: 10 TargetSite: Void loadActiveCheckResult(Boolean) Error - 12/3/2012 3:42:36 PM | Computer Name = AlPedersen-HP | Source = HPSF.exe | ID = 2000 Description = HP Error ID: -2147467261 at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean includeIgnored) Message: Object reference not set to an instance of an object. StackTrace: at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US RAM: 5887 Ram Utilization: TargetSite: Void loadActiveCheckResult(Boolean) Error - 12/24/2012 5:27:22 PM | Computer Name = AlPedersen-HP | Source = hpsa_service.exe | ID = 2000 Description = < End of report >