Additional scan result of Farbar Recovery Scan Tool (x86) Version: 26-11-2014 01 Ran by esther at 2014-11-28 16:09:18 Running from C:\Users\SWTOR\Downloads Boot Mode: Normal ========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Microsoft Security Essentials (Disabled - Up to date) {4F35CFC4-45A3-FC37-EF17-759A02E39AB1} AS: Microsoft Security Essentials (Disabled - Up to date) {F4542E20-6399-F3B9-D5A7-4EE87964D00C} AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} FW: Online Armor Firewall (Disabled) {BD3F5FCA-866B-1E2E-0A68-58900A751EA1} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Adobe Flash Player 15 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 15.0.0.239 - Adobe Systems Incorporated) Adobe Flash Player 15 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 15.0.0.239 - Adobe Systems Incorporated) Adobe Reader XI (11.0.07) MUI (HKLM\...\{AC76BA86-7AD7-FFFF-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated) Adobe Shockwave Player 12.0 (HKLM\...\Adobe Shockwave Player) (Version: 12.0.7.148 - Adobe Systems, Inc.) Apple Application Support (HKLM\...\{AAC5D43E-816D-4C2D-8E51-55FFF35BE301}) (Version: 3.0.1 - Apple Inc.) Apple Mobile Device Support (HKLM\...\{18D47FA1-0440-48D3-A7E0-DA09537FF471}) (Version: 7.1.1.3 - Apple Inc.) Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.) Battleground Europe (HKLM\...\Battleground Europe) (Version: - Playnet Inc.) BitRaider Streaming Client (HKLM\...\BitRaider Streaming Client) (Version: 1.3.3.4098 - BitRaider, LLC) Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.) Boot Camp Services (HKLM\...\{E8F8AF38-7FFA-407A-8E4B-4722AE20FA30}) (Version: 4.0.4033 - Apple Inc.) Canon MP Navigator 2.2 (HKLM\...\MP Navigator 2.2) (Version: - ) Canon MP530 (HKLM\...\{3215EBED-1D06-42fb-A05C-A752A46FB24C}) (Version: - ) CCleaner (HKLM\...\CCleaner) (Version: 4.14 - Piriform) Dropbox (HKU\S-1-5-21-2260965131-4144060610-2710024404-1000\...\Dropbox) (Version: 2.8.2 - Dropbox, Inc.) Intel(R) Control Center (HKLM\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation) Intel(R) Management Engine Components (HKLM\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1118 - Intel Corporation) Intel(R) Processor Graphics (HKLM\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2246 - Intel Corporation) iTunes (HKLM\...\{2F21564D-DE05-4C6D-B21E-08B9D313FAB3}) (Version: 11.1.5.5 - Apple Inc.) Java 7 Update 55 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217040FF}) (Version: 7.0.550 - Oracle) Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation) McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.141.11 - McAfee, Inc.) McAfee SiteAdvisor (HKLM\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 3.7.125 - McAfee, Inc.) Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation) Microsoft Games for Windows - LIVE Redistributable (HKLM\...\{832D9DE0-8AFC-4689-9819-4DBBDEBD3E4F}) (Version: 3.5.92.0 - Microsoft Corporation) Microsoft Games for Windows Marketplace (HKLM\...\{67F42018-F647-4D3C-BE62-F8CB4FE2FCD5}) (Version: 3.5.67.0 - Microsoft Corporation) Microsoft Office Standard 2010 (HKLM\...\Office14.STANDARD) (Version: 14.0.7015.1000 - Microsoft Corporation) Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Mouse Suite (HKLM\...\MouseSuite98) (Version: - ) Mozilla Firefox 33.1.1 (x86 en-GB) (HKLM\...\Mozilla Firefox 33.1.1 (x86 en-GB)) (Version: 33.1.1 - Mozilla) Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla) NVIDIA PhysX (HKLM\...\{3F5C371F-8EA2-4F25-9D3D-D0B4526E3AEA}) (Version: 9.10.0513 - NVIDIA Corporation) Online Armor 7.0 (HKLM\...\OnlineArmor_is1) (Version: 7.0 - Emsisoft GmbH) PunkBuster Services (HKLM\...\PunkBusterSvc) (Version: 0.990 - Even Balance, Inc.) Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5936 - Realtek Semiconductor Corp.) Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version: - Microsoft) Star Wars The Old Republic (HKLM\...\swtor_swtor) (Version: 7.0.0.59 - Bioware/EA) Star Wars: The Old Republic (HKLM\...\{3B11D799-48E0-48ED-BFD7-EA655676D8BB}) (Version: 1.00 - Electronic Arts, Inc.) swMSM (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden Unlocker 1.9.2 (HKLM\...\Unlocker) (Version: 1.9.2 - Cedrick Collomb) Windows Driver Package - Apple Inc. (AppleUSBEthernet) Net (02/01/2008 3.8.3.10) (HKLM\...\07170A155D5587C8782EABA10E94E4127A86F6E4) (Version: 02/01/2008 3.8.3.10 - Apple Inc.) Windows Driver Package - Apple Inc. Apple Bluetooth Enabler (06/27/2007 2.0.0.1) (HKLM\...\5F8BE32FAE3D6BC77B512F7B0624D7B6C8A26EFB) (Version: 06/27/2007 2.0.0.1 - Apple Inc.) Windows Driver Package - Apple Inc. Apple Broadcom Bluetooth (10/05/2010 3.2.0.1) (HKLM\...\A6FE31FDFB79BAF53F0D80728677EBE7FB6581BE) (Version: 10/05/2010 3.2.0.1 - Apple Inc.) Windows Driver Package - Apple Inc. Apple Built-in iSight (10/25/2007 2.0.1.0) (HKLM\...\9324ED54E32F5399037F87E076CA01C6CEB92830) (Version: 10/25/2007 2.0.1.0 - Apple Inc.) Windows Driver Package - Apple Inc. Apple Display (01/23/2009 3.0.0.0) (HKLM\...\C5CE3BA75A23622D2140C5D5D0998C07DDC4CF1C) (Version: 01/23/2009 3.0.0.0 - Apple Inc.) Windows Driver Package - Apple Inc. Apple IR Receiver (02/21/2008 2.0.4.0) (HKLM\...\4D00971668041EDAD7097C5827D1739F03B9E5D7) (Version: 02/21/2008 2.0.4.0 - Apple Inc.) Windows Driver Package - Apple Inc. Apple Keyboard (05/05/2011 4.0.0.1) (HKLM\...\4B114013DDC5858DB929CE55F363AB88CDE1F78C) (Version: 05/05/2011 4.0.0.1 - Apple Inc.) Windows Driver Package - Apple Inc. Apple Multitouch (05/05/2011 4.0.0.1) (HKLM\...\44E2556E81BCB991055DD976642491906DD3B8A0) (Version: 05/05/2011 4.0.0.1 - Apple Inc.) Windows Driver Package - Apple Inc. Apple Multitouch Mouse (05/05/2011 4.0.0.1) (HKLM\...\B9491C5C199D7236FCDCB76367922461FADC80C7) (Version: 05/05/2011 4.0.0.1 - Apple Inc.) Windows Driver Package - Apple Inc. Apple ODD (05/17/2010 3.1.0.0) (HKLM\...\2E2B6DCC02509BB8D2629A009DE8B5C3055B6779) (Version: 05/17/2010 3.1.0.0 - Apple Inc.) Windows Driver Package - Apple Inc. Apple System Device (04/05/2011 3.2.0.8) (HKLM\...\F46F6C2CF86ECDFF2CE25B508923B04E2F23F1CE) (Version: 04/05/2011 3.2.0.8 - Apple Inc.) Windows Driver Package - Apple Inc. Apple Trackpad (07/13/2009 3.0.0.1) (HKLM\...\A0DAD483951AB3046050D68A2A1D8CEB4A7C61EE) (Version: 07/13/2009 3.0.0.1 - Apple Inc.) Windows Driver Package - Apple Inc. Apple Trackpad Enabler (07/13/2009 3.0.0.1) (HKLM\...\111E266FDD1556398EFC13BE47678F96E8497682) (Version: 07/13/2009 3.0.0.1 - Apple Inc.) Windows Driver Package - Apple Inc. Apple Wireless Mouse (06/01/2011 4.0.0.1) (HKLM\...\20CF1F4786CB13A83CD2EC358929609A9B7A205C) (Version: 06/01/2011 4.0.0.1 - Apple Inc.) Windows Driver Package - Apple Inc. Apple Wireless Trackpad (01/17/2011 3.2.0.0) (HKLM\...\7E77301EAEB38AFBF074A5EEACED05B618975B6C) (Version: 01/17/2011 3.2.0.0 - Apple Inc.) Windows Driver Package - Apple Inc. Bluetooth (03/01/2010 3.0.0.5) (HKLM\...\31BC243044B2C02B454ECDA8F5B44427F3754DD0) (Version: 03/01/2010 3.0.0.5 - Apple Inc.) Windows Driver Package - Atheros Communications Inc. (athr) Net (11/13/2010 9.2.0.113) (HKLM\...\4A92273B670E1AF46863F93542352C780755E201) (Version: 11/13/2010 9.2.0.113 - Atheros Communications Inc.) Windows Driver Package - Broadcom (b57nd60x) Net (12/02/2010 14.4.2.2) (HKLM\...\28AB5A817BE0B4C6952E913DEB9CA907C7871C74) (Version: 12/02/2010 14.4.2.2 - Broadcom) Windows Driver Package - Broadcom (BCM43XX) Net (04/06/2011 5.100.198.22) (HKLM\...\110E24F054DE5F4F72985BC1F3A53F61985BD4CC) (Version: 04/06/2011 5.100.198.22 - Broadcom) Windows Driver Package - Broadcom Corporation (bScsiSDx) SDHost (01/18/2011 1.0.0.220) (HKLM\...\F4FD74182DF87939B302E81C3D80CA0D38D287AB) (Version: 01/18/2011 1.0.0.220 - Broadcom Corporation) Windows Driver Package - Cirrus Logic, Inc. (CirrusFilter) MEDIA (12/03/2010 6.6001.1.30) (HKLM\...\43B83D262B11C05DBFE8BEB0E2CBD5A9EA1E7F9C) (Version: 12/03/2010 6.6001.1.30 - Cirrus Logic, Inc.) Windows Driver Package - Intel (e1express) Net (03/26/2010 9.13.41.0) (HKLM\...\9646DB3A0BD532DCF0A6750140F84D0089FF608E) (Version: 03/26/2010 9.13.41.0 - Intel) Windows Driver Package - Intel (e1kexpress) Net (04/12/2010 11.6.92.0) (HKLM\...\D885E9963D372B22E9F3CD04F0AF501F1FCCF220) (Version: 04/12/2010 11.6.92.0 - Intel) Windows Driver Package - Intel (e1qexpress) Net (12/04/2009 11.4.7.0) (HKLM\...\BCFD182AEFFCC167E74298C1563F0C84CEE4D92C) (Version: 12/04/2009 11.4.7.0 - Intel) Windows Driver Package - Intel (e1rexpress) Net (01/07/2010 11.4.16.0) (HKLM\...\8BB769A00E5FB4E3C5C45B4B60C20B4322C430BD) (Version: 01/07/2010 11.4.16.0 - Intel) Windows Driver Package - Intel (e1yexpress) Net (04/07/2010 10.1.9.0) (HKLM\...\157C5C3D3E97D5439AD0C6268A489EF68FB7AD4F) (Version: 04/07/2010 10.1.9.0 - Intel) Windows Driver Package - Intel System (07/20/2007 1.2.76.0) (HKLM\...\82BE89CA9B7493FA05D2D4D32B415CF07EA08B47) (Version: 07/20/2007 1.2.76.0 - Intel) Windows Driver Package - Marvell (yukonwlh) Net (03/23/2007 10.12.7.3) (HKLM\...\1D68F7A8B8397256B162B831457A6775BD17F3F4) (Version: 03/23/2007 10.12.7.3 - Marvell) Windows Live ID Sign-in Assistant (HKLM\...\{0840B4D6-7DD1-4187-8523-E6FC0007EFB7}) (Version: 6.500.3165.0 - Microsoft Corporation) WinRAR 5.00 (32 位) (HKLM\...\WinRAR archiver) (Version: 5.00.0 - win.rar GmbH) ZoneAlarm Firewall (Version: 13.1.211.000 - Check Point Software Technologies Ltd.) Hidden ZoneAlarm Security (Version: 13.1.211.000 - Check Point Software Technologies Ltd.) Hidden ZoneAlarm Security Toolbar (HKLM\...\zonealarm) (Version: 1.8.29.17 - Check Point Software Technologies LTD) ==================== Custom CLSID (selected items): ========================== (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.) CustomCLSID: HKU\S-1-5-21-2260965131-4144060610-2710024404-1000_Classes\CLSID\{000F1EA4-5E08-4564-A29B-29076F63A37A}\InprocServer32 -> C:\Users\esther\AppData\Roaming\Mozilla\Firefox\Profiles\zsnamwyz.default\extensions\{000F1EA4-5E08- (the data entry has 49 more characters). CustomCLSID: HKU\S-1-5-21-2260965131-4144060610-2710024404-1000_Classes\CLSID\{005A3A96-BAC4-4B0A-94EA-C0CE100EA736}\localserver32 -> C:\Users\esther\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-2260965131-4144060610-2710024404-1000_Classes\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\esther\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-2260965131-4144060610-2710024404-1000_Classes\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\esther\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-2260965131-4144060610-2710024404-1000_Classes\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\esther\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-2260965131-4144060610-2710024404-1000_Classes\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\esther\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll (Dropbox, Inc.) ==================== Restore Points ========================= 27-11-2014 08:54:02 Windows Update ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2009-07-14 10:04 - 2014-07-09 16:12 - 00000027 ____A C:\Windows\system32\Drivers\etc\hosts 127.0.0.1 localhost ==================== Scheduled Tasks (whitelisted) ============= (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.) Task: {3825CB9C-1B63-405A-A091-54BC39C024EC} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2014-11-27] (Adobe Systems Incorporated) Task: {69D9D81C-4214-4883-9149-4A68BF03A6C0} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc Task: {A7A4BC5A-B2F0-4A2C-B386-11400CAE969E} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2014-05-20] (Piriform Ltd) Task: {E65B467F-9CF2-4D81-BE6C-322EF1CB3930} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.) (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.) Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe ==================== Loaded Modules (whitelisted) ============= 2014-02-12 20:58 - 2014-02-12 20:58 - 00073544 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll 2014-02-12 20:58 - 2014-02-12 20:58 - 01044808 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll 2011-06-29 07:49 - 2011-06-29 07:49 - 00194432 _____ () C:\Windows\system32\AppleOSSMgr.exe 2013-11-16 16:23 - 2014-06-20 23:55 - 00076888 _____ () C:\Windows\system32\PnkBstrA.exe 2010-07-05 05:32 - 2010-07-05 05:32 - 00004608 _____ () C:\Program Files\Unlocker\UnlockerHook.dll 2010-07-05 05:32 - 2010-07-05 05:32 - 00010752 _____ () C:\Program Files\Unlocker\UnlockerCOM.dll 2013-09-21 10:33 - 2011-06-13 18:38 - 00094208 _____ () C:\Windows\System32\IccLibDll.dll 2013-09-21 19:13 - 2003-11-06 15:51 - 00020480 _____ () C:\Windows\System32\FSRremoS.EXE 2010-07-05 03:51 - 2010-07-05 03:51 - 00017408 _____ () C:\Program Files\Unlocker\UnlockerAssistant.exe 2014-10-15 01:03 - 2014-10-15 01:03 - 20458752 _____ () C:\Program Files\Electronic Arts\BioWare\Star Wars - The Old Republic\libcef.dll 2014-10-15 01:01 - 2014-10-15 01:01 - 01100560 _____ () C:\Program Files\Electronic Arts\BioWare\Star Wars - The Old Republic\avcodec-53.dll 2014-10-15 01:01 - 2014-10-15 01:01 - 00123664 _____ () C:\Program Files\Electronic Arts\BioWare\Star Wars - The Old Republic\avutil-51.dll 2014-10-15 01:01 - 2014-10-15 01:01 - 00190224 _____ () C:\Program Files\Electronic Arts\BioWare\Star Wars - The Old Republic\avformat-53.dll 2014-11-27 22:24 - 2014-11-27 22:24 - 03649648 _____ () C:\Program Files\Mozilla Firefox\mozjs.dll ==================== Alternate Data Streams (whitelisted) ========= (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.) ==================== Safe Mode (whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\vsmon => ""="Service" ==================== EXE Association (whitelisted) ============= (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.) ==================== MSCONFIG/TASK MANAGER disabled items ========= (Currently there is no automatic fix for this section.) ========================= Accounts: ========================== Administrator (S-1-5-21-2260965131-4144060610-2710024404-500 - Administrator - Disabled) esther (S-1-5-21-2260965131-4144060610-2710024404-1000 - Administrator - Enabled) => C:\Users\esther Esther 2 (S-1-5-21-2260965131-4144060610-2710024404-1003 - Administrator - Enabled) => C:\Users\Esther 2 Games (S-1-5-21-2260965131-4144060610-2710024404-1006 - Limited - Enabled) => C:\Users\Games Guest (S-1-5-21-2260965131-4144060610-2710024404-501 - Limited - Disabled) HomeGroupUser$ (S-1-5-21-2260965131-4144060610-2710024404-1002 - Limited - Enabled) Movies (S-1-5-21-2260965131-4144060610-2710024404-1005 - Limited - Enabled) => C:\Users\Movies RS (S-1-5-21-2260965131-4144060610-2710024404-1004 - Limited - Enabled) => C:\Users\RS SWTOR (S-1-5-21-2260965131-4144060610-2710024404-1007 - Limited - Enabled) => C:\Users\SWTOR ==================== Faulty Device Manager Devices ============= Name: avast! HardwareID Description: avast! HardwareID Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1} Manufacturer: Service: aswHwid Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. After you remove the device, this error disappears.Remove the device, and this error should be resolved. Name: aswRdr Description: aswRdr Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1} Manufacturer: Service: aswRdr Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. After you remove the device, this error disappears.Remove the device, and this error should be resolved. Name: Bluetooth Peripheral Device Description: Bluetooth Peripheral Device Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: aswStm Description: aswStm Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1} Manufacturer: Service: aswStm Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. After you remove the device, this error disappears.Remove the device, and this error should be resolved. Name: Bluetooth Peripheral Device Description: Bluetooth Peripheral Device Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Bluetooth Peripheral Device Description: Bluetooth Peripheral Device Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. ==================== Event log errors: ========================= Application errors: ================== Error: (11/28/2014 04:01:33 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (11/28/2014 00:32:00 AM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (11/27/2014 06:48:07 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (11/27/2014 05:34:21 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (11/27/2014 05:33:51 PM) (Source: MsiInstaller) (EventID: 1024) (User: esther-PC) Description: Product: Adobe Reader XI MUI - Update '{AC76BA86-7AD7-FFFF-2550-7A8C40011009}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127 Error: (11/27/2014 05:04:13 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (11/27/2014 04:41:49 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (11/27/2014 03:17:27 PM) (Source: Windows Backup) (EventID: 4104) (User: ) Description: The backup was not successful. The error is: Access is denied. (0x80070005). Error: (11/27/2014 03:08:03 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (10/05/2014 03:32:05 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 System errors: ============= Error: (11/28/2014 04:01:12 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The McAfee Security Scan Component Host Service service failed to start due to the following error: %%2 Error: (11/28/2014 04:01:12 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The McAfee Security Scan Component Host Service service failed to start due to the following error: %%2 Error: (11/28/2014 04:01:12 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The McAfee Security Scan Component Host Service service failed to start due to the following error: %%2 Error: (11/28/2014 04:01:12 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The McAfee Security Scan Component Host Service service failed to start due to the following error: %%2 Error: (11/28/2014 04:01:12 PM) (Source: DCOM) (EventID: 10005) (User: ) Description: 2McComponentHostService{CC6F4D12-8575-4CFF-9455-CF5774AEB13B} Error: (11/28/2014 04:00:21 PM) (Source: WMPNetworkSvc) (EventID: 14332) (User: ) Description: WMPNetworkSvc0x80004005 Error: (11/28/2014 03:59:59 PM) (Source: Service Control Manager) (EventID: 7026) (User: ) Description: The following boot-start or system-start driver(s) failed to load: aswRdr aswRvrt aswVmm OADevice Error: (11/28/2014 03:59:58 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The avast! HardwareID service failed to start due to the following error: %%2 Error: (11/28/2014 03:59:57 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The TrueVector Internet Monitor service failed to start due to the following error: %%2 Error: (11/28/2014 03:59:57 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The aswStm service failed to start due to the following error: %%2 Microsoft Office Sessions: ========================= Error: (11/28/2014 04:01:33 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (11/28/2014 00:32:00 AM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (11/27/2014 06:48:07 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (11/27/2014 05:34:21 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (11/27/2014 05:33:51 PM) (Source: MsiInstaller) (EventID: 1024) (User: esther-PC) Description: Adobe Reader XI MUI{AC76BA86-7AD7-FFFF-2550-7A8C40011009}1625(NULL)(NULL)(NULL) Error: (11/27/2014 05:04:13 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (11/27/2014 04:41:49 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (11/27/2014 03:17:27 PM) (Source: Windows Backup) (EventID: 4104) (User: ) Description: Access is denied. (0x80070005) Error: (11/27/2014 03:08:03 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (10/05/2014 03:32:05 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 ==================== Memory info =========================== Processor: Intel(R) Core(TM) i5-2435M CPU @ 2.40GHz Percentage of memory in use: 52% Total physical RAM: 2216.73 MB Available physical RAM: 1048.8 MB Total Pagefile: 4431.76 MB Available Pagefile: 2878.4 MB Total Virtual: 2047.88 MB Available Virtual: 1902.57 MB ==================== Drives ================================ Drive c: (BOOTCAMP) (Fixed) (Total:119.88 GB) (Free:32.27 GB) NTFS ==>[Drive with boot components (obtained from BCD)] Drive e: (Macintosh HD) (Fixed) (Total:118.28 GB) (Free:104.65 GB) HFS ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows 7 or 8) (Size: 238.5 GB) (Disk ID: 9B79FBD1) Partition: GPT Partition Type. Partition 2: (Not Active) - (Size=118.3 GB) - (Type=AF) Partition 3: (Active) - (Size=119.9 GB) - (Type=07 NTFS) ==================== End Of Log ============================