OTL Extras logfile created on: 12/14/2014 8:28:58 AM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Jaun\Downloads 64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation Internet Explorer (Version = 9.11.9600.17501) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 5.48 Gb Total Physical Memory | 3.56 Gb Available Physical Memory | 64.82% Memory free 10.97 Gb Paging File | 8.89 Gb Available in Paging File | 81.06% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 919.87 Gb Total Space | 862.27 Gb Free Space | 93.74% Space Free | Partition Type: NTFS Drive D: | 11.54 Gb Total Space | 1.41 Gb Free Space | 12.24% Space Free | Partition Type: NTFS Computer Name: JAUN-HP | User Name: Jaun | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation) .html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) [HKEY_CURRENT_USER\SOFTWARE\Classes\] .html [@ = ChromeHTML] -- Reg Error: Key error. File not found [color=#E56717]========== Shell Spawning ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) http [open] -- Reg Error: Key error. https [open] -- Reg Error: Key error. inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation) InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) http [open] -- Reg Error: Key error. https [open] -- Reg Error: Key error. inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error. [color=#E56717]========== Security Center Settings ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 1 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [color=#E56717]========== Authorized Applications List ==========[/color] [color=#E56717]========== Vista Active Open Ports Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{23E9EF98-6AA7-4FFF-BE27-C7A4A04D907C}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe | "{26B9CA7E-B557-447C-920C-DF110B18C98C}" = lport=137 | protocol=17 | dir=in | app=system | "{28A66F05-C911-4CDE-86DF-919DAE23FB2A}" = rport=137 | protocol=17 | dir=out | app=system | "{333316F9-4FDB-4B3D-A44C-5CC88314F65B}" = lport=5353 | protocol=17 | dir=in | app=c:\program files (x86)\google\chrome\application\chrome.exe | "{53F8A648-529C-4941-A4E5-28241B0ECC26}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 | "{5CFF5C38-906E-41C4-9773-B079C12BB37A}" = rport=139 | protocol=6 | dir=out | app=system | "{62A1E55A-F712-47D5-BA89-CF79F3008398}" = rport=138 | protocol=17 | dir=out | app=system | "{787F331A-F145-48A3-BB88-66A98FF22EF7}" = lport=138 | protocol=17 | dir=in | app=system | "{7CD35422-B183-455D-BBEA-E367018B46BF}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) | "{A164D93B-86A1-4834-BC1D-F04D45CEF7E2}" = rport=445 | protocol=6 | dir=out | app=system | "{A1AE8D23-8CB8-459F-9048-547D43851EB2}" = lport=139 | protocol=6 | dir=in | app=system | "{A3A3F7DF-ABAC-4E24-9682-D9B9437FC172}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{AAF19396-AFE3-422F-B1C9-6094EBDDD3CA}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{AC8AEEFA-6F8C-4A47-8B69-BF4025626AEE}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{ACB16C4A-C214-4C7F-9324-F29FBDE4F6A8}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) | "{B3285455-7F0F-4710-89A2-0485D7C14B80}" = lport=808 | protocol=6 | dir=in | svc=nettcpactivator | app=c:\windows\microsoft.net\framework64\v4.0.30319\smsvchost.exe | "{C2CEEE42-4FAC-4B35-AED0-9633E0995763}" = lport=5353 | protocol=17 | dir=in | app=c:\users\jaun\appdata\local\chrome\application\chrome.exe | "{CC4D5D34-DD2A-40FD-9CF1-D0318D3FCA8F}" = lport=445 | protocol=6 | dir=in | app=system | "{D8CE927B-9AD7-4E65-A8DC-0A23202D8C1A}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe | [color=#E56717]========== Vista Active Application Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{0475DD58-B1F4-4D84-9685-2B5681865C93}" = dir=in | app=c:\program files (x86)\hewlett-packard\hp support framework\resources\hpwarrantycheck\hpdevicedetection3.exe | "{12DB8F90-7F65-4744-A100-8A4A2AA02855}" = protocol=17 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\roxionow\rnow.exe | "{3B5AA6D3-E6F3-45E8-8A16-0502107C744C}" = protocol=6 | dir=in | app=c:\program files (x86)\hewlett-packard\remote graphics receiver\rgreceiver.exe | "{43AD4158-41BA-40C9-A5FB-3FA23B392189}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2015\avgdiagex.exe | "{4584DB66-CCED-4772-B842-258C1F7D1011}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2015\avgdiagex.exe | "{4B2AF160-908F-4FAA-9969-D1F532FC83A3}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 | "{52C479D1-6C14-451C-836A-F85A5B088834}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe | "{59619027-82C6-4625-88E7-E9F2AC710C35}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2015\avgemca.exe | "{64C657C5-19EE-4F61-BD46-82BA6D05831B}" = protocol=17 | dir=in | app=c:\program files (x86)\hewlett-packard\hp linkup\hp linkup viewer.exe | "{691CAEC7-B7BB-47C1-85FF-0E3900CD1EDB}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2015\avgemca.exe | "{6A712CCB-5396-4AEB-AC37-6204357A9B59}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2015\avgnsa.exe | "{6B2126E7-FE08-4EB9-9FDB-77415D7E6CC1}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 | "{8EC6C8D5-A82F-47B6-9CD4-22438320A166}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 | "{91BFFADF-A15B-424C-BEA3-62E65A407C60}" = protocol=6 | dir=out | app=c:\program files (x86)\hewlett-packard\remote graphics receiver\rgreceiver.exe | "{953F6C8E-9F45-46D2-9213-7D467947CE86}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2015\avgnsa.exe | "{A07A9DFD-A7E9-43D0-8546-6D97B56C57B6}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe | "{AB136647-2366-4516-B167-EABA0C358E16}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 | "{AC818DDF-0520-4785-92F3-0D65477369C7}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2015\avgmfapx.exe | "{D1E76022-ECB1-41F4-BAAC-ACA46CD04B2E}" = protocol=17 | dir=out | app=c:\program files (x86)\hewlett-packard\hp linkup\hp linkup viewer.exe | "{D9993E75-5D5E-462B-AC34-3508A34D4BF6}" = protocol=6 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\roxionow\rnow.exe | "{DB0897BF-4043-4CD9-8FBF-A55A4F638FFF}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe | "{E05165C9-28C5-465A-B821-3CA59F3B4B10}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe | "{E33E7E8D-4984-4188-A306-C51C75D77954}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2015\avgmfapx.exe | "{E4AA3B0A-FDA8-44CB-8AD4-9F0A92229F85}" = dir=in | app=c:\program files (x86)\windows live\mesh\moe.exe | [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64) "{180C8888-50F1-426B-A9DC-AB83A1989C65}" = Windows Live Language Selector "{1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}" = Windows Live ID Sign-in Assistant "{2856A1C2-70C5-4EC3-AFF7-E5B51E5530A2}" = HP Client Services "{41357956-5B67-489C-9F7D-FABACC2CD3CB}" = AVG 2015 "{4812B582-C445-4335-A390-EC7878D27606}" = AVG 2015 "{503F672D-6C84-448A-8F8F-4BC35AC83441}" = AMD APP SDK Runtime "{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 "{61F769F1-BAD0-45BF-5718-62259ACE24A6}" = ccc-utility64 "{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources "{7DEBE4EB-6B40-3766-BB35-5CBBC385DA37}" = Microsoft .NET Framework 4.5.1 "{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 "{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8C775E70-A791-4DA8-BCC3-6AB7136F4484}" = Visual Studio 2012 x64 Redistributables "{90140000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2010 "{90140000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2010 "{90140000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 "{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033" = Microsoft .NET Framework 4.5.1 "{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting "{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64) "{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64 "{CC4D56B7-6F18-470B-8734-ABCD75BCF4F1}" = HP Auto "{D79A02E9-6713-4335-9668-AAC7474C0C0E}" = HP Vision Hardware Diagnostics "{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter "{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}" = Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 "{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client "{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service "{F580D12E-01E5-31A6-A321-7C8E6D5361A5}" = ATI Catalyst Install Manager "{FA8D4B26-17BE-B76F-B2F6-0FD7391EDF95}" = AMD Media Foundation Decoders "AVG" = AVG 2015 "CCleaner" = CCleaner "WinRAR archiver" = WinRAR 5.20 (64-bit) [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{0522A804-7B80-CEBF-DE81-597E5BA14D2F}" = Catalyst Control Center Localization All "{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements "{0A352E1C-7868-2D98-165C-FCBD37F1E4AF}" = CCC Help Chinese Traditional "{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer "{120262A6-7A4B-4889-AE85-F5E5688D3683}" = HP MovieStore "{13F59C8F-FC81-D786-77E7-CDFA6E2FE018}" = CCC Help Spanish "{14C8CE46-C68C-461B-BCA9-E276A85851C6}" = TuneUp Utilities 2014 (en-US) "{16FC3056-90C0-4757-8A68-64D8DA846ADA}" = Remote Graphics Receiver "{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker "{1A4DFE9C-F186-65E5-E2EE-2EA5B8FD2147}" = CCC Help Portuguese "{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update "{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions "{25D47128-0A98-2F03-AFC7-F2F3963CFB3E}" = CCC Help French "{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger "{330977BC-E980-4D58-DEE4-7E768CFC3EEF}" = CCC Help Japanese "{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery "{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery "{379FBC79-1693-C2C9-5F34-BB0FAFFF5394}" = AMD VISION Engine Control Center "{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go "{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}" = Recovery Manager "{4AC74ED1-719B-46DA-8B8A-340FBF892291}" = AVG PC TuneUp 2015 (en-US) "{4D090F70-6F08-4B60-9357-A1DFD4458F09}" = Microsoft Mathematics "{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}" = Skype™ 6.3 "{50060B25-2B8B-D852-7303-B64D2F7CDD90}" = CCC Help Turkish "{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack "{59111E3F-59C0-A8A5-9B49-253D6625F194}" = Catalyst Control Center InstallProxy "{5A513137-7B05-E84C-B679-747AD17034F1}" = CCC Help German "{5AA9CA89-29E1-6216-05BC-7C479A0FCF80}" = CCC Help Czech "{5CE60812-BE7F-391C-99BF-2E3A4AE0C3E2}" = CCC Help Hungarian "{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM "{61B8A32E-C79E-27DE-41E2-45F378976B96}" = CCC Help Italian "{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE "{6F340107-F9AA-47C6-B54C-C3A19F11553F}" = Hewlett-Packard ACLM.NET v1.2.2.3 "{70658F33-BAB1-93B6-D365-8053A66762AC}" = CCC Help Dutch "{72B20A36-5080-EA59-64CF-B276AD647724}" = CCC Help Polish "{7F2A11F4-EAE8-4325-83EC-E3E99F85169E}" = HP Support Information "{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform "{85DFA50F-382E-6337-4B68-8454A29DFB50}" = CCC Help Danish "{8A9FC225-75F6-4B5D-911C-0ED230565643}" = HP Product Detection "{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime "{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT "{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}" = 802.11n Wireless LAN Card "{9008D736-35CA-40DB-A2BE-5F32D954E5AA}" = HP MovieStore "{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010 "{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010 "{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010 "{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010 "{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010 "{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010 "{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010 "{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010 "{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010 "{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010 "{90140000-003D-0000-0000-0000000FF1CE}" = Microsoft Office Single Image 2010 "{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010 "{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010 "{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010 "{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010 "{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker "{952D0DBE-C9E2-2931-9F8F-C1230B6CAB4C}" = CCC Help Thai "{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}" = Visual Studio 2012 x86 Redistributables "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 "{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail "{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh "{A2BE22D4-0F66-455E-9783-1D7113CC6F00}" = Catalyst Control Center - Branding "{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper "{A93AC7AF-0247-E038-2B78-A327A3267D78}" = CCC Help Finnish "{A996C182-3724-4DF1-A4BC-66154FE57DFE}" = AVG PC TuneUp 2015 "{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common "{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer "{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer "{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.10) "{AE856388-AFAD-4753-81DF-D96B19D0A17C}" = HP Setup Manager "{AFF7E080-1974-45BF-9310-10DE1A1F5ED0}" = Adobe AIR "{B6CF2967-C81E-40C0-9815-C05774FEF120}" = Skype Click to Call "{B8AC1A89-FFD1-4F97-8051-E505A160F562}" = HP Odometer "{BCA47823-6ACE-9B28-B3ED-1D63E9B7794F}" = Catalyst Control Center Graphics Previews Common "{BF3913A7-D083-F383-928F-BB93D48DB8F5}" = CCC Help Greek "{C4C6C4A5-955C-C86D-E804-7325CE584F79}" = CCC Help Chinese Standard "{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint "{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail "{C8DCD2DD-3999-C9CF-899C-F996D76CCD14}" = CCC Help Swedish "{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}" = PlayReady PC Runtime x86 "{CE101785-F702-BCAD-F286-AF6D1FDD795B}" = CCC Help Russian "{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform "{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64 "{D35B72B6-F0E4-462B-BDEB-E08032B3B681}" = HP Setup "{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common "{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform "{DB3147AB-4024-4773-8EC0-A1FE5B44933D}" = HP LinkUp "{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources "{DE77FE3F-A33D-499A-87AD-5FC406617B40}" = HP Update "{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh "{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10 "{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}" = HP Support Assistant "{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}" = IDT Audio "{E3E71D07-CD27-46CB-8448-16D4FB29AA13}" = Microsoft WSE 3.0 Runtime "{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger "{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU] "{F910001F-A592-34EE-39B6-9D75D55D2FE7}" = CCC Help English "{FA6AF15B-5E4B-0A8A-7C5F-8F7FA2C0C85E}" = CCC Help Korean "{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials "{FF7B20F0-9AF0-AE97-8111-60E63D0F3564}" = CCC Help Norwegian "Adobe AIR" = Adobe AIR "Adobe Flash Player ActiveX" = Adobe Flash Player 15 ActiveX "Adobe Flash Player NPAPI" = Adobe Flash Player 16 NPAPI "Adobe Shockwave Player" = Adobe Shockwave Player 11.6 "AVG PC TuneUp" = AVG PC TuneUp 2015 "Google Chrome" = Google Chrome "InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go "InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint "Kobo" = Kobo "Malwarebytes Anti-Malware_is1" = Malwarebytes Anti-Malware version 2.0.4.1028 "Office14.SingleImage" = Microsoft Office Home and Student 2010 "WinLiveSuite" = Windows Live Essentials [color=#E56717]========== Last 20 Event Log Errors ==========[/color] [ Application Events ] Error - 1/30/2014 12:50:31 PM | Computer Name = Jaun-HP | Source = Application Error | ID = 1000 Description = Faulting application name: ValueApps.exe, version: 1.3.1.1, time stamp: 0x52b6c584 Faulting module name: ValueApps.exe, version: 1.3.1.1, time stamp: 0x52b6c584 Exception code: 0xc0000005 Fault offset: 0x00000000000382d5 Faulting process id: 0x231c Faulting application start time: 0x01cf1dda34ee7c1a Faulting application path: C:\Users\Jaun\AppData\Local\Conduit\ValueApps\IE\64\ValueApps.exe Faulting module path: C:\Users\Jaun\AppData\Local\Conduit\ValueApps\IE\64\ValueApps.exe Report Id: a086f44f-89ce-11e3-9ed6-3860774bcc40 Error - 1/30/2014 6:18:17 PM | Computer Name = Jaun-HP | Source = Microsoft-Windows-RestartManager | ID = 10007 Description = Application or service 'HP Support Assistant Service' could not be restarted. Error - 1/31/2014 1:41:23 AM | Computer Name = Jaun-HP | Source = Application Error | ID = 1000 Description = Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16428, time stamp: 0x525b664c Faulting module name: IECore.dll, version: 0.0.0.0, time stamp: 0x529ce18d Exception code: 0xc0000005 Fault offset: 0x000015e5 Faulting process id: 0x13d0 Faulting application start time: 0x01cf1e450741b04a Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE Faulting module path: C:\Program Files (x86)\ScorpionSaver\IECore.dll Report Id: 512d56ff-8a3a-11e3-9ed6-3860774bcc40 Error - 1/31/2014 9:40:27 AM | Computer Name = Jaun-HP | Source = Application Error | ID = 1000 Description = Faulting application name: SoftwareUpdater.exe, version: 1.8.3.0, time stamp: 0x5294ea9a Faulting module name: SoftwareUpdater.exe, version: 1.8.3.0, time stamp: 0x5294ea9a Exception code: 0xc0000005 Fault offset: 0x0002e906 Faulting process id: 0x1180 Faulting application start time: 0x01cf1e89efe84c33 Faulting application path: C:\Program Files (x86)\Software Updater\SoftwareUpdater.exe Faulting module path: C:\Program Files (x86)\Software Updater\SoftwareUpdater.exe Report Id: 3e16112b-8a7d-11e3-b11a-3860774bcc40 Error - 1/31/2014 9:43:35 AM | Computer Name = Jaun-HP | Source = Application Error | ID = 1000 Description = Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16428, time stamp: 0x525b664c Faulting module name: IECore.dll, version: 0.0.0.0, time stamp: 0x529ce18d Exception code: 0xc0000005 Fault offset: 0x000015e5 Faulting process id: 0x1ac8 Faulting application start time: 0x01cf1e8a17ae77ca Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE Faulting module path: C:\Program Files (x86)\ScorpionSaver\IECore.dll Report Id: ade30e8d-8a7d-11e3-b11a-3860774bcc40 Error - 1/31/2014 5:10:29 PM | Computer Name = Jaun-HP | Source = Application Hang | ID = 1002 Description = The program IEXPLORE.EXE version 11.0.9600.16428 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 2168 Start Time: 01cf1ec8a8bab9ae Termination Time: 52 Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE Report Id: Error - 1/31/2014 5:16:56 PM | Computer Name = Jaun-HP | Source = Application Error | ID = 1000 Description = Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16428, time stamp: 0x525b664c Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x45090e18 Faulting process id: 0x24ec Faulting application start time: 0x01cf1ec9c1922a16 Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE Faulting module path: unknown Report Id: 030ddc46-8abd-11e3-b11a-3860774bcc40 Error - 1/31/2014 5:17:16 PM | Computer Name = Jaun-HP | Source = Application Error | ID = 1000 Description = Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16428, time stamp: 0x525b664c Faulting module name: IECore.dll, version: 0.0.0.0, time stamp: 0x529ce18d Exception code: 0xc0000005 Fault offset: 0x000015d9 Faulting process id: 0x24ec Faulting application start time: 0x01cf1ec9c1922a16 Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE Faulting module path: C:\Program Files (x86)\ScorpionSaver\IECore.dll Report Id: 0ede534f-8abd-11e3-b11a-3860774bcc40 Error - 2/2/2014 8:40:15 AM | Computer Name = Jaun-HP | Source = Application Error | ID = 1000 Description = Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16428, time stamp: 0x525b664c Faulting module name: IECore.dll, version: 0.0.0.0, time stamp: 0x529ce18d Exception code: 0xc0000005 Fault offset: 0x000015e5 Faulting process id: 0x1f8c Faulting application start time: 0x01cf2013c3a99e3b Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE Faulting module path: C:\Program Files (x86)\ScorpionSaver\IECore.dll Report Id: 29ebc334-8c07-11e3-b11a-3860774bcc40 Error - 2/2/2014 8:40:22 AM | Computer Name = Jaun-HP | Source = Application Error | ID = 1000 Description = Faulting application name: ValueApps.exe, version: 1.3.1.1, time stamp: 0x52b6c584 Faulting module name: ValueApps.exe, version: 1.3.1.1, time stamp: 0x52b6c584 Exception code: 0xc0000005 Fault offset: 0x00000000000382d5 Faulting process id: 0x2b58 Faulting application start time: 0x01cf201396c3200c Faulting application path: C:\Users\Jaun\AppData\Local\Conduit\ValueApps\IE\64\ValueApps.exe Faulting module path: C:\Users\Jaun\AppData\Local\Conduit\ValueApps\IE\64\ValueApps.exe Report Id: 2e2adc5f-8c07-11e3-b11a-3860774bcc40 [ Hewlett-Packard Events ] Error - 5/24/2012 10:51:02 AM | Computer Name = Jaun-HP | Source = HPSF.exe | ID = 2000 Description = HP Error ID: -2147467262 at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common Name: HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US RAM: 5616 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow, Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession) Error - 5/24/2012 10:51:03 AM | Computer Name = Jaun-HP | Source = HPSF.exe | ID = 2000 Description = HP Error ID: -2147467262HPSF.exe at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common Name: HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US RAM: 5616 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow, Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession) [ System Events ] Error - 12/17/2013 5:57:49 PM | Computer Name = Jaun-HP | Source = DCOM | ID = 10010 Description = Error - 12/20/2013 5:36:06 PM | Computer Name = Jaun-HP | Source = DCOM | ID = 10010 Description = Error - 12/22/2013 6:19:12 PM | Computer Name = Jaun-HP | Source = DCOM | ID = 10010 Description = Error - 12/24/2013 3:50:24 PM | Computer Name = Jaun-HP | Source = DCOM | ID = 10010 Description = Error - 12/27/2013 4:28:53 PM | Computer Name = Jaun-HP | Source = DCOM | ID = 10010 Description = Error - 12/28/2013 5:51:00 PM | Computer Name = Jaun-HP | Source = DCOM | ID = 10010 Description = Error - 12/30/2013 6:16:40 PM | Computer Name = Jaun-HP | Source = DCOM | ID = 10010 Description = Error - 1/2/2014 3:46:26 PM | Computer Name = Jaun-HP | Source = DCOM | ID = 10010 Description = Error - 1/4/2014 4:15:04 PM | Computer Name = Jaun-HP | Source = DCOM | ID = 10010 Description = Error - 1/6/2014 4:22:50 PM | Computer Name = Jaun-HP | Source = DCOM | ID = 10010 Description = < End of report >