Additional scan result of Farbar Recovery Scan Tool (x64) Version: 14-02-2015 Ran by jeff at 2015-02-14 07:26:10 Running from C:\Users\jeff\Downloads Boot Mode: Normal ========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: AVG Internet Security 2015 (Enabled - Up to date) {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9} AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: AVG Internet Security 2015 (Enabled - Up to date) {B5F5C120-2089-702E-0001-553BB0D5A664} FW: AVG Internet Security 2015 (Enabled) {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) 7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov) Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.4.144 - Adobe Systems, Inc.) AMD Catalyst Install Manager (HKLM\...\{301D3AA1-5DCC-FCFD-622E-3C7CBA87C80F}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.) AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5645 - AVG Technologies) AVG 2015 (Version: 15.0.4284 - AVG Technologies) Hidden AVG 2015 (Version: 15.0.5645 - AVG Technologies) Hidden AVG PC TuneUp 2015 (en-US) (x32 Version: 15.0.1001.373 - AVG Technologies) Hidden AVG PC TuneUp 2015 (HKLM-x32\...\AVG PC TuneUp) (Version: 15.0.1001.373 - AVG Technologies) AVG PC TuneUp 2015 (x32 Version: 15.0.1001.373 - AVG Technologies) Hidden AVG Web TuneUp (HKLM-x32\...\AVG Web TuneUp) (Version: 4.0.5.7 - AVG Technologies) Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.) CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.5.3303 - CyberLink Corp.) CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.5.3228 - CyberLink Corp.) CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.2.3305 - CyberLink Corp.) CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.2.3302 - CyberLink Corp.) D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden DisableMSDefender (Version: 1.0.0 - Hewlett-Packard Company) Hidden Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company) EPSON WorkForce 545 Series Printer Uninstall (HKLM\...\EPSON WorkForce 545 Series) (Version: - SEIKO EPSON Corporation) Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.111 - Google Inc.) Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden HP Documentation (HKLM-x32\...\{CA132762-533D-4EA4-81A9-DCB1D5B2B169}) (Version: 1.1.0.0 - Hewlett-Packard) HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7127.4628 - Hewlett-Packard) HP SimplePass (HKLM-x32\...\InstallShield_{314FAD12-F785-4471-BCE8-AB506642B9A1}) (Version: 8.00.54 - Hewlett-Packard) HP Support Assistant (HKLM-x32\...\{3AF15EEA-8EDF-4393-BB6C-CF8A9986486A}) (Version: 7.3.35.20 - Hewlett-Packard Company) HP System Event Utility (HKLM-x32\...\{C78E8F51-3EAD-4F0C-83F0-EF371075E0B4}) (Version: 1.0.10 - Hewlett-Packard Company) HP Utility Center (HKLM\...\{A54CD4B8-3110-4B25-965A-4085D693B887}) (Version: 2.2.6 - Hewlett-Packard Company) HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company) Inst5675 (Version: 8.00.54 - Softex Inc.) Hidden Inst5676 (Version: 8.00.54 - Softex Inc.) Hidden Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation) Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation) Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation) Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation) Movie Maker (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden OEM Application Profile (HKLM-x32\...\{70D5F822-F4C4-33D9-7EEC-2A4AF4EA7BDC}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.) Pinger (HKLM-x32\...\Pinger 1.4.0.1) (Version: 1.4.0.1 - Pinger Inc.) Pinger (x32 Version: 1.4.0.1 - Pinger Inc.) Hidden Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.29070 - Realtek Semiconductor Corp.) Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.20.815.2013 - Realtek) Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7071 - Realtek Semiconductor Corp.) REALTEK Wireless LAN Driver (HKLM-x32\...\{A5107464-AA9B-4177-8129-5FF2F42DD322}) (Version: 1.00.12.0906 - REALTEK Semiconductor Corp.) swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.13.1 - Synaptics Incorporated) Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies) Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.) Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation) ==================== Custom CLSID (selected items): ========================== (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.) ==================== Restore Points ========================= 10-02-2015 21:19:33 Windows Update 13-02-2015 23:39:22 ???heres to hoping ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2013-08-22 05:25 - 2013-08-22 05:25 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts ==================== Scheduled Tasks (whitelisted) ============= (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.) Task: {0E94DA62-6B64-413F-8B88-7368C5DA5B81} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-08-29] (Hewlett-Packard Company) Task: {0F24E2A4-3986-471E-B47E-037C9EE1336C} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-01-15] (Google Inc.) Task: {1263C35B-8CA0-439C-A193-D934DD9C44CD} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe [2012-11-29] (Hewlett-Packard Company) Task: {27E827E0-06B1-483B-86AB-AD1088FA6AC8} - System32\Tasks\CLMLSvc_P2G8 => C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe [2013-08-04] (CyberLink) Task: {4128F1DD-FBF7-420C-95A9-683148A97C28} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2013-08-09] (Hewlett-Packard) Task: {4AD96814-53B5-41E6-B98A-2E31C8958F14} - System32\Tasks\CLVDLauncher => C:\Program Files (x86)\CyberLink\Power2Go8\CLVDLauncher.exe [2013-03-12] (CyberLink Corp.) Task: {50DADD68-0B95-4A8A-9DAE-5072612EFF16} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-08-29] (Hewlett-Packard Company) Task: {5B9535ED-E0EA-40AA-9593-88BA9744545F} - System32\Tasks\Synaptics TouchPad Enhancements => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2013-09-11] (Synaptics Incorporated) Task: {89D0D761-A1C4-491A-9085-3DF616970BF9} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\Windows\system32\MRT.exe [2014-12-31] (Microsoft Corporation) Task: {A32D55EF-7469-4F2D-B23C-0697E3BDDE7A} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-01-15] (Google Inc.) Task: {B6BD2C8B-EA0B-4438-8D22-D5AE506F99AA} - System32\Tasks\RTKCPL => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [2013-10-22] (Realtek Semiconductor) Task: {D690AFDA-2205-4B13-B07D-3220F4176777} - System32\Tasks\TuneUpUtilities_Task_BkGndMaintenance2013 => C:\Program Files (x86)\AVG\AVG PC TuneUp\OneClick.exe [2015-01-30] (AVG Technologies) Task: {F39A8E8A-3022-4973-8ED4-F68171BB705F} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2013-08-09] (Hewlett-Packard) Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe ==================== Loaded Modules (whitelisted) ============== 2013-09-26 11:26 - 2013-09-26 11:26 - 00109568 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cachesrvr.exe 2013-09-26 11:32 - 2013-09-26 11:32 - 00627200 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cachedrv.dll 2013-09-26 11:28 - 2013-09-26 11:28 - 02540544 _____ () C:\Program Files\Hewlett-Packard\SimplePass\autheng.dll 2013-09-26 11:25 - 2013-09-26 11:25 - 00035328 _____ () C:\Program Files\Hewlett-Packard\SimplePass\ssplogon.dll 2013-09-26 11:25 - 2013-09-26 11:25 - 00055296 _____ () C:\Program Files\Hewlett-Packard\SimplePass\RandomPass.dll 2013-09-26 11:25 - 2013-09-26 11:25 - 00021504 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cryptodll.dll 2013-09-26 11:39 - 2013-09-26 11:39 - 00306064 _____ () C:\Program Files\Hewlett-Packard\SimplePass\mstrpwd.dll 2013-09-26 11:39 - 2013-09-26 11:39 - 01298832 _____ () C:\Program Files\Hewlett-Packard\SimplePass\GraphicalPwd.dll 2013-09-25 06:49 - 2013-09-25 06:49 - 00099328 _____ () C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe 2013-09-25 06:48 - 2013-09-25 06:48 - 00127488 _____ () C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Container.Wlan.dll 2015-01-30 17:23 - 2015-01-30 17:23 - 00712504 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\avgrepliba.dll 2015-01-17 23:58 - 2015-01-17 23:58 - 00159768 _____ () C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.2.0\loggingserver.exe 2015-01-30 17:23 - 2015-01-30 17:23 - 00855864 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\tulnga.dll 2013-09-26 11:34 - 2013-09-26 11:34 - 00064000 _____ () C:\Program Files\Hewlett-Packard\SimplePass\opvapp.exe 2015-01-17 23:58 - 2015-01-17 23:58 - 03081752 _____ () C:\Program Files (x86)\AVG Web TuneUp\vprot.exe 2013-09-25 06:48 - 2013-09-25 06:48 - 00102400 _____ () C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Proxy.Native.dll 2013-09-25 06:49 - 2013-09-25 06:49 - 00016896 _____ () C:\Program Files\ATI Technologies\ATI.ACE\a4\AS4.NativeProxy.dll 2015-01-17 23:58 - 2015-01-17 23:58 - 00519704 _____ () C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.2.0\log4cplusU.dll 2015-01-14 22:44 - 2013-08-04 23:49 - 00627672 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMediaLibrary.dll 2013-08-05 15:48 - 2013-08-05 15:48 - 00016856 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvcPS.dll 2015-01-17 23:58 - 2015-01-17 23:58 - 01686552 _____ () C:\Program Files (x86)\AVG Web TuneUp\TBAPI.dll 2015-01-17 23:58 - 2015-01-17 23:58 - 40630296 _____ () C:\Program Files (x86)\AVG Web TuneUp\libcef.dll 2015-01-30 17:16 - 2015-01-30 17:16 - 00173368 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\TUBasic.bpl 2015-01-30 17:16 - 2015-01-30 17:16 - 00726328 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\TUKernel.bpl 2015-01-30 17:16 - 2015-01-30 17:16 - 00096056 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\TUTransl.bpl 2015-01-30 17:17 - 2015-01-30 17:17 - 10215736 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\TUComponents.bpl 2015-01-30 17:16 - 2015-01-30 17:16 - 00559416 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\GR32_D6.bpl 2015-01-30 17:16 - 2015-01-30 17:16 - 00260408 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\XMLComponents.bpl 2015-01-30 17:16 - 2015-01-30 17:16 - 00054072 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\dxCoreD12.bpl 2015-01-30 17:17 - 2015-01-30 17:17 - 00089400 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\dxGDIPlusD12.bpl 2015-01-30 17:16 - 2015-01-30 17:16 - 00170296 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\PerlRegEx.bpl 2015-01-30 17:16 - 2015-01-30 17:16 - 00101688 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\TUShell.bpl 2015-01-30 17:16 - 2015-01-30 17:16 - 00069944 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\dxThemeD12.bpl 2015-01-30 17:17 - 2015-01-30 17:17 - 01076536 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\cxLibraryD12.bpl 2015-01-30 17:17 - 2015-01-30 17:17 - 01374520 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\dxBarD12.bpl 2015-01-30 17:16 - 2015-01-30 17:16 - 00063288 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\TURar.bpl 2015-01-30 17:16 - 2015-01-30 17:16 - 00021304 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\dxComnD12.bpl 2015-01-30 17:23 - 2015-01-30 17:23 - 00728888 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\tulngx.dll 2015-01-30 17:17 - 2015-01-30 17:17 - 00395064 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\dxDockingD12.bpl 2015-01-30 17:17 - 2015-01-30 17:17 - 00863032 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\dxSkinsCoreD12.bpl 2015-01-30 17:17 - 2015-01-30 17:17 - 00234808 _____ () C:\Program Files (x86)\AVG\AVG PC TuneUp\dxBarExtItemsD12.bpl 2015-02-05 20:35 - 2015-02-04 01:02 - 01117512 _____ () C:\Program Files (x86)\Google\Chrome\Application\40.0.2214.111\libglesv2.dll 2015-02-05 20:35 - 2015-02-04 01:02 - 00211272 _____ () C:\Program Files (x86)\Google\Chrome\Application\40.0.2214.111\libegl.dll 2015-02-05 20:35 - 2015-02-04 01:02 - 09170760 _____ () C:\Program Files (x86)\Google\Chrome\Application\40.0.2214.111\pdf.dll ==================== Alternate Data Streams (whitelisted) ========= (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.) AlternateDataStreams: C:\Users\jeff\SkyDrive:ms-properties ==================== Safe Mode (whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""="" ==================== EXE Association (whitelisted) =============== (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.) ==================== Other Areas ============================ (Currently there is no automatic fix for this section.) HKU\S-1-5-21-3792397004-3726139591-2730438546-1002\Control Panel\Desktop\\Wallpaper -> C:\Windows\Web\Wallpaper\Theme1\img5.jpg DNS Servers: 192.168.0.1 - 205.171.2.65 ==================== MSCONFIG/TASK MANAGER disabled items == (Currently there is no automatic fix for this section.) ==================== Accounts: ============================= Administrator (S-1-5-21-3792397004-3726139591-2730438546-500 - Administrator - Disabled) Guest (S-1-5-21-3792397004-3726139591-2730438546-501 - Limited - Disabled) HomeGroupUser$ (S-1-5-21-3792397004-3726139591-2730438546-1004 - Limited - Enabled) jeff (S-1-5-21-3792397004-3726139591-2730438546-1002 - Administrator - Enabled) => C:\Users\jeff ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors: ================== Error: (02/14/2015 07:05:21 AM) (Source: Application Hang) (EventID: 1002) (User: ) Description: The program mbam.exe version 1.0.1.711 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 910 Start Time: 01d04827ef0c2110 Termination Time: 60000 Application Path: C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe Report Id: b4a742a2-b45a-11e4-826c-a01d48fe15cc Faulting package full name: Faulting package-relative application ID: Error: (02/14/2015 06:44:40 AM) (Source: Application Hang) (EventID: 1002) (User: ) Description: The program BackgroundTaskHost.exe version 6.3.9600.17415 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 2180 Start Time: 01d0486406101ec6 Termination Time: 4294967295 Application Path: C:\Windows\System32\BackgroundTaskHost.exe Report Id: fe9e884e-b457-11e4-826c-a01d48fe15cc Faulting package full name: Microsoft.BingNews_3.0.4.268_x64__8wekyb3d8bbwe Faulting package-relative application ID: AppexNews Error: (02/14/2015 06:36:44 AM) (Source: Application Hang) (EventID: 1002) (User: ) Description: The program LiveComm.exe version 17.5.9600.20689 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 2490 Start Time: 01d04862f2002636 Termination Time: 4294967295 Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\LiveComm.exe Report Id: e3b1f93b-b456-11e4-826c-a01d48fe15cc Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1 Error: (02/14/2015 06:31:23 AM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 14360453 Error: (02/14/2015 06:31:23 AM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 14360453 Error: (02/14/2015 06:31:23 AM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (02/14/2015 06:31:21 AM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 14358891 Error: (02/14/2015 06:31:21 AM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 14358891 Error: (02/14/2015 06:31:21 AM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (02/14/2015 06:31:20 AM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 14357406 System errors: ============= Error: (02/14/2015 02:31:30 AM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly. It has done this 7 time(s). Error: (02/13/2015 11:06:31 PM) (Source: DCOM) (EventID: 10016) (User: JWJ-ROBOT) Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}jwj-robotjeffS-1-5-21-3792397004-3726139591-2730438546-1002LocalHost (Using LRPC)UnavailableUnavailable Error: (02/13/2015 11:06:31 PM) (Source: DCOM) (EventID: 10016) (User: JWJ-ROBOT) Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}jwj-robotjeffS-1-5-21-3792397004-3726139591-2730438546-1002LocalHost (Using LRPC)UnavailableUnavailable Error: (02/13/2015 11:06:31 PM) (Source: DCOM) (EventID: 10016) (User: JWJ-ROBOT) Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}jwj-robotjeffS-1-5-21-3792397004-3726139591-2730438546-1002LocalHost (Using LRPC)UnavailableUnavailable Error: (02/13/2015 11:06:31 PM) (Source: DCOM) (EventID: 10016) (User: JWJ-ROBOT) Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}jwj-robotjeffS-1-5-21-3792397004-3726139591-2730438546-1002LocalHost (Using LRPC)UnavailableUnavailable Error: (02/13/2015 09:29:28 PM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly. It has done this 6 time(s). Error: (02/13/2015 09:23:23 PM) (Source: DCOM) (EventID: 10016) (User: JWJ-ROBOT) Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}jwj-robotjeffS-1-5-21-3792397004-3726139591-2730438546-1002LocalHost (Using LRPC)UnavailableUnavailable Error: (02/13/2015 09:23:22 PM) (Source: DCOM) (EventID: 10016) (User: JWJ-ROBOT) Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}jwj-robotjeffS-1-5-21-3792397004-3726139591-2730438546-1002LocalHost (Using LRPC)UnavailableUnavailable Error: (02/13/2015 09:23:22 PM) (Source: DCOM) (EventID: 10016) (User: JWJ-ROBOT) Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}jwj-robotjeffS-1-5-21-3792397004-3726139591-2730438546-1002LocalHost (Using LRPC)UnavailableUnavailable Error: (02/13/2015 09:15:38 PM) (Source: DCOM) (EventID: 10016) (User: JWJ-ROBOT) Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}jwj-robotjeffS-1-5-21-3792397004-3726139591-2730438546-1002LocalHost (Using LRPC)UnavailableUnavailable Microsoft Office Sessions: ========================= Error: (02/14/2015 07:05:21 AM) (Source: Application Hang) (EventID: 1002) (User: ) Description: mbam.exe1.0.1.71191001d04827ef0c211060000C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exeb4a742a2-b45a-11e4-826c-a01d48fe15cc Error: (02/14/2015 06:44:40 AM) (Source: Application Hang) (EventID: 1002) (User: ) Description: BackgroundTaskHost.exe6.3.9600.17415218001d0486406101ec64294967295C:\Windows\System32\BackgroundTaskHost.exefe9e884e-b457-11e4-826c-a01d48fe15ccMicrosoft.BingNews_3.0.4.268_x64__8wekyb3d8bbweAppexNews Error: (02/14/2015 06:36:44 AM) (Source: Application Hang) (EventID: 1002) (User: ) Description: LiveComm.exe17.5.9600.20689249001d04862f20026364294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\LiveComm.exee3b1f93b-b456-11e4-826c-a01d48fe15ccmicrosoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1 Error: (02/14/2015 06:31:23 AM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 14360453 Error: (02/14/2015 06:31:23 AM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 14360453 Error: (02/14/2015 06:31:23 AM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (02/14/2015 06:31:21 AM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 14358891 Error: (02/14/2015 06:31:21 AM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 14358891 Error: (02/14/2015 06:31:21 AM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (02/14/2015 06:31:20 AM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 14357406 CodeIntegrity Errors: =================================== Date: 2015-02-11 07:57:22.718 Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. Date: 2015-02-07 07:55:08.887 Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. Date: 2015-02-07 02:38:02.574 Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. Date: 2015-02-07 01:33:23.946 Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. Date: 2015-02-05 23:02:28.996 Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. Date: 2015-02-05 20:06:00.913 Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. Date: 2015-01-28 12:36:33.764 Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. Date: 2015-01-19 02:02:16.578 Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. Date: 2015-01-18 07:32:07.449 Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. Date: 2015-01-17 23:50:51.863 Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. ==================== Memory info =========================== Processor: AMD A6-5200 APU with Radeon(TM) HD Graphics Percentage of memory in use: 68% Total physical RAM: 3554.26 MB Available physical RAM: 1120.3 MB Total Pagefile: 7650.26 MB Available Pagefile: 3619.62 MB Total Virtual: 131072 MB Available Virtual: 131071.84 MB ==================== Drives ================================ Drive c: (Windows) (Fixed) (Total:678.91 GB) (Free:641.6 GB) NTFS Drive d: (RECOVERY) (Fixed) (Total:18.96 GB) (Free:1.87 GB) NTFS ==>[System with boot components (obtained from reading drive)] ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (Size: 698.6 GB) (Disk ID: D0D30292) Partition: GPT Partition Type. ==================== End Of Log ============================