Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:05-12-2015 Ran by SOL&ASH (administrator) on JOKER (08-12-2015 00:30:41) Running from C:\Users\Mom\Downloads Loaded Profiles: SOL&ASH (Available Profiles: SOL&ASH & Administrator) Platform: Windows 10 Home Version 1511 (X64) Language: English (United States) Internet Explorer Version 11 (Default browser: Edge) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Av\avgrsa.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Av\avgcsrva.exe () C:\Program Files (x86)\AVG Web TuneUp\WtuSystemSupport.exe (Intel Corporation) C:\Windows\System32\igfxCUIService.exe (Intel Corporation) C:\Windows\SysWOW64\IntelCpHeciSvc.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Broadcom Corporation.) C:\Windows\System32\BtwRSupportService.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Av\avgwdsvcx.exe (Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Microsoft Corporation) C:\Windows\System32\wlanext.exe (RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpdsvc.exe () C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe (AVG Secure Search) C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\40.2.1\ToolbarUpdater.exe () C:\Program Files (x86)\Wyse\PocketCloud\PocketCloudService.exe (DELL Inc.) C:\Program Files (x86)\Wyse\PocketCloud\WyseRemoteAccess.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Av\avgidsagent.exe (Dell Inc.) C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.exe (Adobe Systems Incorporated) C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeUpdateService.exe () C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\40.2.1\loggingserver.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Av\avgnsa.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Av\avgemca.exe (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe (RealNetworks, Inc.) C:\Program Files (x86)\RealNetworks\RealDownloader\realupgrade.exe (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe (Intel Corporation) C:\Windows\System32\igfxEM.exe (Intel Corporation) C:\Windows\System32\igfxHK.exe () C:\Windows\System32\igfxTray.exe (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Dell Inc.) C:\Program Files\Dell\QuickSet\quickset.exe (Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe (SEIKO EPSON CORPORATION) C:\Windows\System32\spool\drivers\x64\3\E_IATILAE.EXE (Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe (Adobe Systems Inc.) C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\acrotray.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Framework\Common\avguix.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Av\avgui.exe () C:\Program Files (x86)\AVG Web TuneUp\vprot.exe (RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe () C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe (Dell Inc.) C:\Program Files (x86)\Dell Customer Connect\DCCService.exe (Aviata Inc) C:\Program Files (x86)\Dell Product Registration\prodreg.exe (CyberLink) C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe (Adobe Systems Incorporated) C:\Windows\System32\Macromed\Flash\FlashUtil_ActiveX.exe (Dell) C:\Program Files\Dell\Dell Foundation Services\DFSSvc.exe (Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe (Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe (Dell) C:\Program Files\Dell\Dell Foundation Services\DFS.Common.Agent.exe (CyberLink Corp.) C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe (Aviata Inc) C:\Program Files (x86)\Dell Product Registration\prodreg.exe (CyberLink) C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe (Microsoft Corporation) C:\Windows\System32\cmd.exe (Dell Inc.) C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe (Microsoft Corporation) C:\Windows\ImmersiveControlPanel\SystemSettings.exe (Adobe Systems Incorporated) C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\acrobat_sl.exe () C:\Program Files\WindowsApps\Microsoft.Messaging_1.11.19004.0_x86__8wekyb3d8bbwe\SkypeHost.exe (Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVault.exe (Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe (Microsoft Corporation) C:\Windows\System32\dllhost.exe (Microsoft Corporation) C:\Windows\System32\browser_broker.exe (Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe (Farbar) C:\Users\Mom\Downloads\FRST64 (2).exe ==================== Registry (Whitelisted) =========================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [8512760 2015-12-01] (Realtek Semiconductor) HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1411320 2015-12-01] (Realtek Semiconductor) HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [3945672 2015-07-29] (Synaptics Incorporated) HKLM\...\Run: [WavesSvc] => "C:\Program Files\Realtek\Audio\HDA\WavesSvc64.exe" HKLM\...\Run: [QuickSet] => c:\Program Files\Dell\QuickSet\QuickSet.exe [3859456 2014-09-05] (Dell Inc.) HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [170256 2015-10-16] (Apple Inc.) HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [500936 2015-07-22] (Adobe Systems Incorporated) HKLM-x32\...\Run: [DropboxOEM] => C:\Program Files (x86)\Dropbox\DropboxOEM\DropboxOEM.exe [462160 2014-09-02] () HKLM-x32\...\Run: [BCSSync] => C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe [91520 2010-01-21] (Microsoft Corporation) HKLM-x32\...\Run: [Acrobat Assistant 8.0] => C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrotray.exe [1856184 2015-09-30] (Adobe Systems Inc.) HKLM-x32\...\Run: [] => [X] HKLM-x32\...\Run: [Adobe Creative Cloud] => C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe [2303152 2015-07-23] (Adobe Systems Incorporated) HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2015-06-16] (Apple Inc.) HKLM-x32\...\Run: [AvgUi] => C:\Program Files (x86)\AVG\Framework\Common\avguix.exe [1136552 2015-11-12] (AVG Technologies CZ, s.r.o.) HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\Av\avgui.exe [3826600 2015-10-30] (AVG Technologies CZ, s.r.o.) HKLM-x32\...\Run: [vProt] => C:\Program Files (x86)\AVG Web TuneUp\vprot.exe [2819984 2015-12-06] () HKLM-x32\...\Run: [GoPro Studio Importer] => C:\Program Files (x86)\GoPro\Tools\Importer\GoPro Importer.exe [3218184 2015-10-02] (GoPro) HKLM-x32\...\Run: [TkBellExe] => C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe [286992 2015-12-01] (RealNetworks, Inc.) HKLM-x32\...\Run: [RealDownloader] => C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe [719632 2015-11-04] () HKLM\...\Policies\Explorer: [NoFolderOptions] 0 HKLM\...\Policies\Explorer: [NoControlPanel] 0 HKU\S-1-5-21-3975216298-3477982163-469015723-1001\...\Run: [Adobe Acrobat Synchronizer] => C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe [876216 2015-09-30] (Adobe Systems Incorporated) HKU\S-1-5-21-3975216298-3477982163-469015723-1001\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [50509440 2015-11-30] (Skype Technologies S.A.) HKU\S-1-5-21-3975216298-3477982163-469015723-1001\...\Run: [AdobeBridge] => [X] HKU\S-1-5-21-3975216298-3477982163-469015723-1001\...\Run: [EPLTarget\P0000000000000000] => C:\WINDOWS\system32\spool\DRIVERS\x64\3\E_IATILAE.EXE [307280 2015-11-06] (SEIKO EPSON CORPORATION) Lsa: [Notification Packages] scecli FAPassSync ShellIconOverlayIdentifiers: [ AccExtIco1] -> {AB9CF9F8-8A96-4F9D-BF21-CE85714C3A47} => C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncExtension\CoreSync_x64.dll [2015-07-22] () ShellIconOverlayIdentifiers: [ AccExtIco2] -> {853B7E05-C47D-4985-909A-D0DC5C6D7303} => C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncExtension\CoreSync_x64.dll [2015-07-22] () ShellIconOverlayIdentifiers: [ AccExtIco3] -> {42D38F2E-98E9-4382-B546-E24E4D6D04BB} => C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncExtension\CoreSync_x64.dll [2015-07-22] () ShellIconOverlayIdentifiers: [###MegaShellExtPending] -> {056D528D-CE28-4194-9BA3-BA2E9197FF8C} => C:\Users\Mom\AppData\Local\MEGAsync\ShellExtX64.dll No File ShellIconOverlayIdentifiers: [###MegaShellExtSynced] -> {05B38830-F4E9-4329-978B-1DD28605D202} => C:\Users\Mom\AppData\Local\MEGAsync\ShellExtX64.dll No File ShellIconOverlayIdentifiers: [###MegaShellExtSyncing] -> {0596C850-7BDD-4C9D-AFDF-873BE6890637} => C:\Users\Mom\AppData\Local\MEGAsync\ShellExtX64.dll No File ShellIconOverlayIdentifiers: [DBARFileBackuped] -> {831cebdd-6baf-4432-be76-9e0989c14aef} => C:\WINDOWS\system32\mscoree.dll [2015-10-30] (Microsoft Corporation) ShellIconOverlayIdentifiers: [DBARFileNotBackuped] -> {275e4fd7-21ef-45cf-a836-832e5d2cc1b3} => C:\WINDOWS\system32\mscoree.dll [2015-10-30] (Microsoft Corporation) ShellIconOverlayIdentifiers-x32: [###MegaShellExtPending] -> {056D528D-CE28-4194-9BA3-BA2E9197FF8C} => C:\Users\Mom\AppData\Local\MEGAsync\ShellExtX32.dll No File ShellIconOverlayIdentifiers-x32: [###MegaShellExtSynced] -> {05B38830-F4E9-4329-978B-1DD28605D202} => C:\Users\Mom\AppData\Local\MEGAsync\ShellExtX32.dll No File ShellIconOverlayIdentifiers-x32: [###MegaShellExtSyncing] -> {0596C850-7BDD-4C9D-AFDF-873BE6890637} => C:\Users\Mom\AppData\Local\MEGAsync\ShellExtX32.dll No File Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\RealTimes.lnk [2015-12-01] ShortcutTarget: RealTimes.lnk -> C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpsystray.exe (RealNetworks, Inc.) ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) Tcpip\Parameters: [DhcpNameServer] 192.168.0.1 216.170.153.146 Tcpip\..\Interfaces\{29fef1c1-e463-489b-8333-1ec494cd62ac}: [DhcpNameServer] 10.30.120.62 10.30.190.73 Tcpip\..\Interfaces\{ce3fcd9b-b585-4267-8e6b-71f0c60fc79e}: [DhcpNameServer] 192.168.0.1 216.170.153.146 Internet Explorer: ================== HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank HKU\S-1-5-21-3975216298-3477982163-469015723-1001\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank HKU\S-1-5-21-3975216298-3477982163-469015723-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://dell13.msn.com/?pc=DCJB HKU\S-1-5-21-3975216298-3477982163-469015723-1001\Software\Microsoft\Internet Explorer\Main,DisableRequiresActiveXPrompt = learn.i-ready.com BHO: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin64.dll [2015-11-04] (RealDownloader) BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL [2010-01-21] (Microsoft Corporation) BHO: AVG Web TuneUp -> {95B7759C-8C7F-4BF1-B163-73684A933233} -> C:\Program Files\AVG Web TuneUp\4.2.1.951\AVG Web TuneUp.dll [2015-12-06] (AVG) BHO: Adobe Acrobat Create PDF Helper -> {AE7CD045-E861-484f-8273-0445EE161910} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\DC\x64\AcroIEFavStub.dll [2015-09-30] (Adobe Systems Incorporated) BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2010-01-16] (Microsoft Corporation) BHO: Adobe Acrobat Create PDF from Selection -> {F4971EE7-DAA0-4053-9964-665D8EE6A077} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\DC\x64\AcroIEFavStub.dll [2015-09-30] (Adobe Systems Incorporated) BHO-x32: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll [2015-11-04] (RealDownloader) BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL [2010-01-21] (Microsoft Corporation) BHO-x32: AVG Web TuneUp -> {95B7759C-8C7F-4BF1-B163-73684A933233} -> C:\Program Files (x86)\AVG Web TuneUp\4.2.1.951\AVG Web TuneUp.dll [2015-12-06] (AVG) BHO-x32: Adobe Acrobat Create PDF Helper -> {AE7CD045-E861-484f-8273-0445EE161910} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\DC\AcroIEFavStub.dll [2015-09-30] (Adobe Systems Incorporated) BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2010-01-16] (Microsoft Corporation) BHO-x32: Adobe Acrobat Create PDF from Selection -> {F4971EE7-DAA0-4053-9964-665D8EE6A077} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\DC\AcroIEFavStub.dll [2015-09-30] (Adobe Systems Incorporated) Toolbar: HKLM - Adobe Acrobat Create PDF Toolbar - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\DC\x64\AcroIEFavStub.dll [2015-09-30] (Adobe Systems Incorporated) Toolbar: HKLM-x32 - Adobe Acrobat Create PDF Toolbar - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\DC\AcroIEFavStub.dll [2015-09-30] (Adobe Systems Incorporated) FireFox: ======== FF ProfilePath: C:\Users\Mom\AppData\Roaming\Mozilla\Firefox\Profiles\fcxvphuk.default FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation) FF Plugin: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect64.dll [2015-07-23] (Adobe Systems) FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2015-10-08] () FF Plugin-x32: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin -> C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\40.2.1\\npsitesafety.dll [No File] FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.56 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll [2014-09-03] (Intel Corporation) FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2014-09-03] (Intel Corporation) FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation) FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL [2010-01-09] (Microsoft Corporation) FF Plugin-x32: @real.com/nppl3260;version=18.1.2.175 -> C:\Program Files (x86)\Real\RealPlayer\Netscape6\nppl3260.dll [2015-12-01] (RealNetworks, Inc.) FF Plugin-x32: @real.com/nprpplugin;version=18.1.2.175 -> C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpplugin.dll [2015-12-01] (RealPlayer) FF Plugin-x32: @videolan.org/vlc,version=2.2.1 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2015-04-13] (VideoLAN) FF Plugin-x32: Adobe Acrobat -> C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Air\nppdf32.dll [2015-09-30] (Adobe Systems Inc.) FF Plugin-x32: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect32.dll [2015-07-23] (Adobe Systems) FF Extension: No Name - C:\Users\Mom\AppData\Roaming\Mozilla\Firefox\Profiles\fcxvphuk.default\extensions\{4ED1F68A-5463-4931-9384-8FFF5ED91D92}.xpi [not found] FF HKLM-x32\...\Firefox\Extensions: [web2pdfextension@web2pdf.adobedotcom] - C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Browser\WCFirefoxExtn FF Extension: Adobe Acrobat DC - Create PDF - C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Browser\WCFirefoxExtn [2015-07-13] [not signed] Chrome: ======= CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - hxxps://clients2.google.com/service/update2/crx CHR HKLM-x32\...\Chrome\Extension: [efaidnbmnnnibpcajpcglclefindmkaj] - hxxps://clients2.google.com/service/update2/crx CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - hxxps://clients2.google.com/service/update2/crx ==================== Services (Whitelisted) ======================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) R2 AdobeUpdateService; C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeUpdateService.exe [680112 2015-07-22] (Adobe Systems Incorporated) R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [77104 2015-10-07] (Apple Inc.) S3 AvgAMPS; C:\Program Files (x86)\AVG\Av\avgamps.exe [595376 2015-10-30] (AVG Technologies CZ, s.r.o.) R2 AVGIDSAgent; C:\Program Files (x86)\AVG\Av\avgidsagent.exe [3815648 2015-10-30] (AVG Technologies CZ, s.r.o.) R2 avgsvc; C:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe [1046952 2015-11-12] (AVG Technologies CZ, s.r.o.) R2 avgwd; C:\Program Files (x86)\AVG\Av\avgwdsvcx.exe [579776 2015-10-30] (AVG Technologies CZ, s.r.o.) R2 BcmBtRSupport; C:\Windows\system32\BtwRSupportService.exe [2251992 2015-07-29] (Broadcom Corporation.) R2 Dell Customer Connect; C:\Program Files (x86)\Dell Customer Connect\DCCService.exe [137968 2015-09-22] (Dell Inc.) R2 Dell Foundation Services; C:\Program Files\Dell\Dell Foundation Services\DFSSvc.exe [94568 2015-11-25] (Dell) R2 DellDataVault; C:\Program Files\Dell\DellDataVault\DellDataVault.exe [2574168 2015-09-11] (Dell Inc.) R2 DellDataVaultWiz; C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe [201560 2015-09-11] (Dell Inc.) S3 DellProdRegManager; C:\Program Files (x86)\Dell Product Registration\regmgrsvc.exe [293440 2014-04-01] (Aviata, Inc.) R2 igfxCUIService2.0.0.0; C:\Windows\system32\igfxCUIService.exe [359856 2015-07-29] (Intel Corporation) S3 Intel(R) Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [887256 2014-05-13] (Intel(R) Corporation) R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [154584 2014-09-03] (Intel Corporation) R2 My Dell Client Framework; C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.exe [168960 2014-01-10] (Dell Inc.) [File not signed] R2 RealPlayerUpdateSvc; C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe [33088 2015-11-04] () R2 RealTimes Desktop Service; C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpdsvc.exe [1095976 2015-12-01] (RealNetworks, Inc.) R2 RichVideo; C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe [253776 2013-07-30] (CyberLink) R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [312056 2015-12-01] (Realtek Semiconductor) R2 SupportAssistAgent; C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe [21160 2015-09-30] (Dell Inc.) R2 SynTPEnhService; C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe [246472 2015-07-29] (Synaptics Incorporated) R2 vToolbarUpdater40.2.1; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\40.2.1\ToolbarUpdater.exe [1926544 2015-12-06] (AVG Secure Search) S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [364464 2015-10-30] (Microsoft Corporation) S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [24864 2015-10-30] (Microsoft Corporation) R2 WtuSystemSupport; C:\Program Files (x86)\AVG Web TuneUp\WtuSystemSupport.exe [1164688 2015-12-06] () R2 WysePocketCloud; C:\Program Files (x86)\Wyse\PocketCloud\PocketCloudService.exe [16176 2013-08-22] () R2 WyseRemoteAccess; C:\Program Files (x86)\Wyse\PocketCloud\WyseRemoteAccess.exe [1785344 2013-08-19] (DELL Inc.) [File not signed] ===================== Drivers (Whitelisted) ========================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) S0 Avgboota; C:\Windows\System32\DRIVERS\avgboota.sys [23152 2015-09-09] (AVG Technologies CZ, s.r.o.) R1 Avgdiska; C:\Windows\System32\DRIVERS\avgdiska.sys [197040 2015-08-10] (AVG Technologies CZ, s.r.o.) R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [313776 2015-10-19] (AVG Technologies CZ, s.r.o.) R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [298416 2015-08-20] (AVG Technologies CZ, s.r.o.) R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [284080 2015-10-21] (AVG Technologies CZ, s.r.o.) R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [398256 2015-08-14] (AVG Technologies CZ, s.r.o.) R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [255408 2015-10-21] (AVG Technologies CZ, s.r.o.) R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [42416 2015-08-10] (AVG Technologies CZ, s.r.o.) R1 Avgwfpa; C:\Windows\system32\DRIVERS\avgwfpa.sys [306608 2015-10-08] (AVG Technologies CZ, s.r.o.) R3 bcbtums; C:\Windows\system32\drivers\bcbtums.sys [173312 2015-07-29] (Broadcom Corporation.) R3 BCM43XX; C:\Windows\system32\DRIVERS\bcmwl63a.sys [7585280 2015-10-30] (Broadcom Corporation) S3 BCMWL63A; C:\Windows\system32\DRIVERS\bcmwl63a.sys [7585280 2015-10-30] (Broadcom Corporation) R3 BthA2DP; C:\Windows\system32\drivers\BthA2DP.sys [165376 2015-10-30] (Microsoft Corporation) R3 BthHFAud; C:\Windows\system32\DRIVERS\BthHfAud.sys [36864 2015-10-30] (Microsoft Corporation) R1 CLVirtualDrive; C:\Windows\system32\DRIVERS\CLVirtualDrive.sys [91712 2013-03-05] (CyberLink) R3 DDDriver; C:\Windows\system32\drivers\DDDriver64Dcsa.sys [23760 2015-02-26] (Dell Computer Corporation) R3 DellProf; C:\Windows\system32\drivers\DellProf.sys [24240 2015-09-11] (Dell Computer Corporation) R3 DellRbtn; C:\Windows\System32\drivers\DellRbtn.sys [10752 2013-01-24] (OSR Open Systems Resources, Inc.) S3 iaLPSS_SPI; C:\Windows\System32\drivers\iaLPSS_SPI.sys [100856 2014-06-11] (Intel Corporation) R3 iaLPSS_UART2; C:\Windows\System32\drivers\iaLPSS_UART2.sys [143864 2014-06-11] (Intel Corporation) R3 MEIx64; C:\Windows\system32\DRIVERS\TeeDriverx64.sys [129312 2015-12-01] (Intel Corporation) R3 rt640x64; C:\Windows\System32\drivers\rt640x64.sys [896744 2015-12-01] (Realtek ) R3 RTSUER; C:\Windows\system32\Drivers\RtsUer.sys [402960 2015-12-01] (Realsil Semiconductor Corporation) R3 SynRMIHID; C:\Windows\system32\DRIVERS\SynRMIHID.sys [57032 2015-07-29] (Synaptics Incorporated) S3 WdBoot; C:\Windows\system32\drivers\WdBoot.sys [44568 2015-10-30] (Microsoft Corporation) R0 WdFilter; C:\Windows\System32\drivers\WdFilter.sys [293216 2015-10-30] (Microsoft Corporation) S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [118112 2015-10-30] (Microsoft Corporation) S3 PCDSRVC{3B54B31B-D06B6431-06020200}_0; \??\c:\program files\dell\supportassist\pcdsrvc_x64.pkms [X] ========================== Drivers MD5 ======================= C:\Windows\System32\DRIVERS\cnghwassist.sys 58D640BC2294C71BDE0953F12D4B432F C:\Windows\System32\DriverStore\FileRepository\compositebus.inf_amd64_912dfdedc3d2f520\CompositeBus.sys 14F9883588398A1BDE49C75098C75DE6 C:\Windows\System32\drivers\condrv.sys 02B8E49148DE5E0A2F6FDF28CE94A6AC C:\Windows\System32\drivers\dam.sys 2619DC483579DB9FE804044C1ADFFD1A C:\Windows\system32\drivers\DDDriver64Dcsa.sys B56714DED87E29377F1EE930691DADA2 C:\Windows\system32\drivers\DellProf.sys DC3BD578642252FD9569B9CD75CEF81E C:\Windows\System32\drivers\DellRbtn.sys DC253191A553DACA7684CFB5B03A4268 C:\Windows\System32\Drivers\dfsc.sys C9478D7DB7BE5D7ACE65CB1167F07320 C:\Windows\System32\drivers\disk.sys 4904B152E4942BF700F2D73228B4D477 C:\Windows\System32\drivers\dmvsc.sys 0197AE4B9790A4E73751CACFAA480126 C:\Windows\system32\DRIVERS\drmkaud.sys 25FA06D3B49D6ADF8E874FFCDCD76B50 C:\Windows\System32\drivers\dxgkrnl.sys A2512BC5F2ABD84D8B3CB0D76ADB749A C:\Windows\System32\drivers\evbda.sys 491275B864B704B54EC08168344E0F38 C:\Windows\System32\drivers\EhStorClass.sys CEF108FCE06892CFA5F1B49527D4BF49 C:\Windows\System32\drivers\EhStorTcgDrv.sys 5B1EAAE3001A7A320C106FC3859F4111 C:\Windows\System32\drivers\errdev.sys 7A2705148A4BB3CA255F81624338B461 C:\Windows\System32\Drivers\exfat.sys DFE8A33FBCF6F38182631A4D6097B92D C:\Windows\System32\Drivers\fastfat.sys 03DE0EC072C5EBD5B018CAD83F1E522A C:\Windows\System32\drivers\fdc.sys 9D299AE86D671488926126A84DF77BFD C:\Windows\System32\drivers\filecrypt.sys 8F12AB59336143B680F71B217B495AD2 C:\Windows\System32\drivers\fileinfo.sys 92ECCFA58C8195B8EA33ED942469D4E6 C:\Windows\System32\drivers\filetrace.sys 87C51FDD50C17882BA93E28BBABB9847 C:\Windows\System32\drivers\flpydisk.sys E99261DD76D1C9E05AF575939CAE5AC5 C:\Windows\System32\drivers\fltmgr.sys 25D7A58625E1453E40D36825DE74E4F1 C:\Windows\System32\drivers\FsDepends.sys B4175E8BE60B099686FF55CA7D692316 C:\Windows\System32\Drivers\Fs_Rec.sys CC71372CEB811A72F1DC99089C5CBF53 C:\Windows\System32\DRIVERS\fvevol.sys 421497634C86EF4B8F86D0EBC076728F C:\Windows\System32\drivers\gagp30kx.sys B9981A4CB9F728B3312A3885BFAA7204 C:\Windows\system32\DRIVERS\GEARAspiWDM.sys 8E98D21EE06192492A5671A6144D092F C:\Windows\System32\drivers\vmgencounter.sys 77555B11B264991DDC26872FFCF1AB97 C:\Windows\System32\drivers\genericusbfn.sys F3AC9652D88BF87BA6596CBEA28CE10F C:\Windows\System32\Drivers\msgpioclx.sys F802FBABF0C4DF1BAA733187B2E476F5 C:\Windows\System32\drivers\gpuenergydrv.sys D011B0ADB15F4815310CE1BF4780B33E C:\Windows\System32\drivers\HDAudBus.sys 84BC034B6BB763733C1949B7B9BAF976 C:\Windows\System32\drivers\HidBatt.sys 6B8CB114B8E64C0636EB49F7B914D1FC C:\Windows\System32\drivers\hidbth.sys D1AD197CCDAAC0CB4819DA1D6EB17BAE C:\Windows\System32\drivers\hidi2c.sys 64909DECCFCC6FB5D9A5BAFDCCB31FEE C:\Windows\System32\drivers\hidinterrupt.sys F510F7B7BF61DEAAC04E65C3B65E8D59 C:\Windows\System32\drivers\hidir.sys 90F3ED42D423C942BA5EA54E2FFE7AC7 C:\Windows\System32\drivers\hidusb.sys 128DEDDD61915DBA4D451D91D21F0513 C:\Windows\System32\drivers\HpSAMD.sys FF442DCDCE1F6E9FAA9C8AD0CD1D199B C:\Windows\System32\drivers\HTTP.sys A403DAE4B083EB96BC6CEDB47639B4F8 C:\Windows\System32\drivers\hwpolicy.sys CBA5E88A0F0475B7F49653BB72150BEF C:\Windows\System32\drivers\hyperkbd.sys D668FAB4B0397B426EE3D41683B9A1C0 C:\Windows\System32\drivers\i8042prt.sys 53FDD9E69189E546DE4740F8C4D8AB2F C:\Windows\System32\drivers\iai2c.sys 9A2A2F3C69B9A30B6E78536F6D258BAD C:\Windows\System32\drivers\iaLPSS2i_I2C.sys 59A20F5AD9F4AE54098154359519408E C:\Windows\System32\drivers\iaLPSSi_GPIO.sys 16A10CCEDCF5AC4CAAE43DC9FC40392F C:\Windows\System32\drivers\iaLPSSi_I2C.sys EB82A11613326691508D9ED9A4FE29E7 C:\Windows\System32\drivers\iaLPSS_SPI.sys C7DEAA8A9A1A3F5E20F14E092CD57A75 C:\Windows\System32\drivers\iaLPSS_UART2.sys 3123CABE4D4D666FFA730D10169B374B C:\Windows\System32\drivers\iaStorA.sys 9863EC0FB887C0AD0C3A20AC3BF91629 C:\Windows\System32\drivers\iaStorAV.sys 6B0029A0253098CCE28EACCFDB9E7208 C:\Windows\System32\drivers\iaStorV.sys 9652E1E35A92D8C75710C17A63B15796 C:\Windows\System32\drivers\ibbus.sys FFADF691F7BF727AF5C863454A372723 C:\Windows\system32\DRIVERS\igdkmd64.sys 4CFA8A83C11577FCE57019F1BFC0351E C:\Windows\system32\drivers\intelaud.sys CF25067821BB89E87021E9493C178863 C:\Windows\system32\drivers\RTKVHD64.sys 48AC5F706780BCC34811EA89A0727189 C:\Windows\system32\DRIVERS\IntcDAud.sys 49F22F023A27D62D241BE87EDAD4CC37 C:\Windows\System32\drivers\intelide.sys ECDB27420D3A98424666904525A8562A C:\Windows\System32\drivers\intelpep.sys 8FF1978643EFD219C5BA49690191D701 C:\Windows\System32\drivers\intelppm.sys B61B60F36E1C8022FA8166ABF0F66B07 C:\Windows\System32\drivers\ioqos.sys CA0D42029AFFC4514D295E1EF823D02D C:\Windows\System32\DRIVERS\ipfltdrv.sys 6E3F9D95235DFC9417384080A216F310 C:\Windows\System32\drivers\IPMIDrv.sys 4F527ECB5EAB47D8EAF34A469666C469 C:\Windows\System32\drivers\ipnat.sys 9E5E8F2A1996F23B7E9687846AA81B01 C:\Windows\System32\drivers\irenum.sys C317EB660138BC9CBFE37CCDE56351AE C:\Windows\System32\drivers\isapnp.sys 531994A6D9399D9B74BE12B5BB58A81E C:\Windows\System32\drivers\msiscsi.sys 68D5354A4A9692EEC24664C60F47D4A2 C:\Windows\System32\drivers\iwdbus.sys 2DB1E2AE4A0DE62026296F0A6C29F3F5 C:\Windows\System32\drivers\kbdclass.sys 701D7DB13B0815E7076EF4CB4CE981F8 C:\Windows\System32\drivers\kbdhid.sys 884EBBDDBF5968003B40185BD96FF0E6 C:\Windows\System32\drivers\kdnic.sys 6B3A0C7902811E6372643447E41F7048 C:\Windows\System32\Drivers\ksecdd.sys 982C795DE20CED7AEDD2E7899B5D9BC1 C:\Windows\System32\Drivers\ksecpkg.sys 7D8B9214692C4D0F1646215D9984E19A C:\Windows\system32\drivers\ksthunk.sys E9BB0023D730701BB5D9839B44F5E6B5 C:\Windows\System32\drivers\lltdio.sys EC34EED89C34B27C292166B725AC7A7B C:\Windows\System32\drivers\lsi_sas.sys 961F28D879D345BFA50AF51285C90F2E C:\Windows\System32\drivers\lsi_sas2i.sys 6BFB8D1B3407518BE06B6F81F92FA0F5 C:\Windows\System32\drivers\lsi_sas3i.sys BE0E47988D78F731DEC2C0CB03E765CB C:\Windows\System32\drivers\lsi_sss.sys F99BF02BE9219986817BF094981EEB18 C:\Windows\system32\drivers\luafv.sys 2FCF837196082864F66CFD9CAB256275 C:\Windows\System32\drivers\megasas.sys 2ED29B635F35E31A1C0D3DDB7DD2AD03 C:\Windows\System32\drivers\megasr.sys 22E3CB85870879CBAE13C5095A8B12E3 C:\Windows\system32\DRIVERS\TeeDriverx64.sys 1BC9159CF58BABD89419072EA180A8F6 C:\Windows\System32\drivers\mlx4_bus.sys D41920FBFFF2BBCBBC69A5B383AD022E C:\Windows\system32\drivers\mmcss.sys 64BD0C87064EA20C2D3DC4199F9C239C C:\Windows\System32\drivers\modem.sys 8D4B46FA84A3A3702EDADD37FAC6EDBA C:\Windows\System32\drivers\monitor.sys 78FEC1BDB168370F131BFBFEA0A04E9D C:\Windows\System32\drivers\mouclass.sys D1CC0833CFBC4222A95CAA5D0C8C78FF C:\Windows\System32\drivers\mouhid.sys C2E05EC6B80BCF5AE362DA873E1BCE64 C:\Windows\System32\drivers\mountmgr.sys 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C:\Windows\system32\DRIVERS\MSPCLOCK.sys EF75184B64356850D0F04D049C253526 C:\Windows\system32\DRIVERS\MSPQM.sys 543933D166C618E7588EA77707EC1683 C:\Windows\System32\Drivers\MsRPC.sys 182711E9DDF70121A20EBB61B2DFB9E8 C:\Windows\System32\drivers\mssmbios.sys E887FFDD6734C496407E9219225CB6FF C:\Windows\system32\DRIVERS\MSTEE.sys 83A2AB75951000D681FABDB80C07AEFC C:\Windows\System32\drivers\MTConfig.sys 4FA0483896FC16583851EFB733FCB083 C:\Windows\System32\Drivers\mup.sys 60F88248608315E13391C2F1C3B4473F C:\Windows\System32\drivers\mvumis.sys 218705233D02776AE4D19CC37D985C1B C:\Windows\System32\DRIVERS\nwifi.sys 536A0806CE2061A2157E65D4D8ABF30C C:\Windows\System32\drivers\ndfltr.sys B57CE307DA101C739885B7CC0678077F C:\Windows\System32\drivers\ndis.sys AFAECF904F1C343EBD50F91BC8D0DBE8 C:\Windows\System32\drivers\ndiscap.sys 202260E7CDD731A32AF62ABD1ABEE008 C:\Windows\System32\drivers\NdisImPlatform.sys A1D473D0CF10561F29B58EA7C5412A92 C:\Windows\System32\DRIVERS\ndistapi.sys 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C:\Windows\System32\Drivers\Null.sys 6DBD703320484C37CEA9E4E2D266A8CE C:\Windows\System32\drivers\nvraid.sys 604D27CC38CC23493F218D0BB834B3FF C:\Windows\System32\drivers\nvstor.sys 8B50D897657AB4A15FD9E251BBF7D107 C:\Windows\System32\drivers\nv_agp.sys 31F990B2B6B91E9D7A667405CE12FCB1 C:\Windows\System32\drivers\parport.sys 7D0FC96264C0F8F2C1321E33E8EB646C C:\Windows\System32\drivers\partmgr.sys 24AC0FD10325FBC2303B29A5F237AEB0 C:\Windows\System32\drivers\pci.sys 1D4E995955BDAE781C46CB97AE1CFB58 C:\Windows\System32\drivers\pciide.sys 2B4D98DF0CA57FB9536DBC80D2449D1F C:\Windows\System32\drivers\pcmcia.sys F4D5793BF2E58AF15C6CF2FEEF9E73EB C:\Windows\System32\drivers\pcw.sys 22A53744CEEADFFFD33BA010FAD95229 C:\Windows\System32\drivers\pdc.sys 48F3A3222CF340FE31535CB6D49C6D6F C:\Windows\System32\drivers\peauth.sys E2F8376F9731D12A009C522036C6073A C:\Windows\System32\drivers\percsas2i.sys 1398A85E59698067CBBE1D66A9C13ADF C:\Windows\System32\drivers\percsas3i.sys 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The file will not be moved unless listed separately.)