Additional scan result of Farbar Recovery Scan Tool (x64) Version:05-03-2016 01 Ran by John (2016-03-14 08:49:33) Running from C:\Users\John\Desktop Windows 7 Professional Service Pack 1 (X64) (2009-11-16 13:20:40) Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Administrator (S-1-5-21-1206949748-1553893160-1918954882-500 - Administrator - Disabled) Guest (S-1-5-21-1206949748-1553893160-1918954882-501 - Limited - Enabled) => C:\Users\Guest HomeGroupUser$ (S-1-5-21-1206949748-1553893160-1918954882-1005 - Limited - Enabled) John (S-1-5-21-1206949748-1553893160-1918954882-1003 - Administrator - Enabled) => C:\Users\John ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B} AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: avast! Antivirus (Enabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736} ==================== Installed Programs ====================== (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Add or Remove Adobe Creative Suite 3 Design Standard (HKLM-x32\...\Adobe_0e772471f6aed60c960ed52600a76bd) (Version: 1.0 - Adobe Systems Incorporated) Adobe Acrobat 8.1.5 - CPSID_49013 (HKLM-x32\...\Adobe Acrobat 8 Professional_815) (Version: - Adobe Systems Incorporated) Adobe Acrobat 8.1.5 Professional (HKLM-x32\...\Adobe Acrobat 8 Professional) (Version: 8.1.5 - ) Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20060 - Adobe Systems Incorporated) Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 14.0.0.178 - Adobe Systems Incorporated) Adobe ExtendScript Toolkit 2 (HKLM-x32\...\Adobe_3e054d2218e7aa282c2369d939e58ff) (Version: 2.0.2 - Adobe Systems Incorporated) Adobe Flash Player 21 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 21.0.0.182 - Adobe Systems Incorporated) Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.182 - Adobe Systems Incorporated) AHV content for Acrobat and Flash (x32 Version: 1 - Adobe Systems Incorporated) Hidden AlignmentUtility (x32 Version: 17.00.0000 - UPS) Hidden Allway Sync version 12.16.9 (HKLM\...\Allway Sync_is1) (Version: - Botkind Inc) Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.) Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.) ATI Catalyst Control Center (HKLM-x32\...\{055EE59D-217B-43A7-ABFF-507B966405D8}) (Version: 2.009.0614.2130 - ) Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 11.1.2253 - AVAST Software) Bing Bar (HKLM-x32\...\{B4089055-D468-45A4-A6BA-5A138DD715FC}) (Version: 7.0.850.0 - Microsoft Corporation) Bonjour (HKLM-x32\...\{07287123-B8AC-41CE-8346-3D777245C35B}) (Version: 1.0.106 - Apple Inc.) Business Contact Manager for Outlook 2007 SP2 (HKLM-x32\...\Business Contact Manager) (Version: 3.0.8619.1 - Microsoft Corporation) Business Contact Manager for Outlook 2007 SP2 (x32 Version: 3.0.8619.1 - Microsoft Corporation) Hidden CCC (x32 Version: 17.00.0000 - United Parcel Service, Inc.) Hidden ccc-core-static (x32 Version: 2009.0614.2131.36800 - ATI) Hidden CCleaner (HKLM\...\CCleaner) (Version: 5.15 - Piriform) Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.) Dell Data Vault (HKLM-x32\...\Dell Data Vault) (Version: 4.1.9.0 - Dell Inc.) Dell Data Vault (Version: 4.1.9.0 - Dell Inc.) Hidden Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 9.4.60 - Dell) Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.60 - Dell) Dell DataSafe Online (HKLM-x32\...\{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}) (Version: 1.2.0009 - Dell, Inc.) Dell Dock (HKLM\...\{E60B7350-EA5F-41E0-9D6F-E508781E36D2}) (Version: 2.0.0 - Dell) Dell Driver Download Manager (HKU\S-1-5-21-1206949748-1553893160-1918954882-1003\...\f031ef6ac137efc5) (Version: 2.1.0.0 - Dell Inc.) Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc) Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.) Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.2.6745.47 - Dell) Dell SupportAssistAgent (HKLM-x32\...\{A62A2F03-3006-40CA-A3FA-C1086B2FEF5D}) (Version: 1.2.0.94 - Dell) Dell System Detect (HKU\S-1-5-21-1206949748-1553893160-1918954882-1003\...\73f463568823ebbe) (Version: 6.2.0.5 - Dell) Dell Update (HKLM-x32\...\{DB82968B-57A4-4397-81A5-ECAB21B5DFCD}) (Version: 1.7.1015.0 - Dell Inc.) Fiery User Software-5.3.1.10c (HKLM-x32\...\{15C8B092-F577-4461-874B-628309B46FD5}) (Version: 5.0 - Electronics For Imaging) FormsComponent (x32 Version: 17.00.0000 - UPS) Hidden FOSS (x32 Version: 17.00.0000 - UPS) Hidden FOX News Live Stream (HKLM-x32\...\FoxPlayerAIR.01F2E49DE175CC541F416F2DF78BDD5E63AD0096.1) (Version: v1.0.562 - UNKNOWN) FOX News Live Stream (x32 Version: 1.0.562 - UNKNOWN) Hidden GIMP 2.6.11 (HKLM-x32\...\WinGimp-2.0_is1) (Version: 2.6.11 - The GIMP Team) Google Chrome (HKLM-x32\...\Google Chrome) (Version: 48.0.2564.116 - Google Inc.) Google Earth (HKLM-x32\...\{817750FA-EC6A-485D-9901-0683AE6FFDF1}) (Version: 7.1.5.1557 - Google) Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.7210.1528 - Google Inc.) Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden Google Update Helper (x32 Version: 1.3.29.5 - Google Inc.) Hidden GoToAssist 8.0.0.514 (HKLM-x32\...\GoToAssist) (Version: - ) ICCHelp (HKLM-x32\...\{A5763105-D1D5-4862-A3FE-EC058F9AA73E}) (Version: 17.00.0000 - UPS) ISIS Driver - KODAK i2400, i2600, and i2800 (HKLM-x32\...\{225439FD-FB45-4505-8293-645AFC3D1B45}) (Version: 1.0.1359 - EMC Corporation) Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation) Java 8 Update 74 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218074F0}) (Version: 8.0.740.2 - Oracle Corporation) Java(TM) 6 Update 43 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216043FF}) (Version: 6.0.430 - Oracle) Junk Mail filter update (x32 Version: 14.0.8089.726 - Microsoft Corporation) Hidden KODAK i2400/i2600/i2800 - Smart Touch (HKLM-x32\...\{D8DF206A-249B-4D97-9A7F-2C3A7A674D6C}) (Version: 1.6.12.55 - Kodak) KODAK i2400/i2600/i2800 Scanner (HKLM-x32\...\KODAK i2400/i2600/i2800 Scanner) (Version: 1.3 - Eastman Kodak Company) LG VZW United Drivers (HKLM-x32\...\{C4D14138-D4FD-411E-BB81-A34AAA16737F}) (Version: 2.12.0 - LG Electronics) Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation) Microsoft Office 2003 Web Components (HKLM-x32\...\{90A40409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation) Microsoft Office 2007 Primary Interop Assemblies (HKLM-x32\...\{50120000-1105-0000-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation) Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-00CA-0000-0000-0000000FF1CE}_SMALLBUSINESSR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft) Microsoft Office Small Business 2007 (HKLM-x32\...\SMALLBUSINESSR) (Version: 12.0.6612.1000 - Microsoft Corporation) Microsoft Office Small Business Connectivity Components (HKLM-x32\...\{A939D341-5A04-4E0A-BB55-3E65B386432D}) (Version: 2.0.7024.0 - Microsoft Corporation) Microsoft OneDrive (HKU\S-1-5-21-1206949748-1553893160-1918954882-1003\...\OneDriveSetup.exe) (Version: 17.3.6302.0225 - Microsoft Corporation) Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs (HKLM-x32\...\{90120000-00B2-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation) Microsoft SQL Server 2005 (HKLM-x32\...\Microsoft SQL Server 2005) (Version: - Microsoft Corporation) Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation) Microsoft SQL Server Native Client (HKLM\...\{9ACF3FDB-C8E6-444C-8C64-13A221F7BFFD}) (Version: 9.00.5000.00 - Microsoft Corporation) Microsoft SQL Server Setup Support Files (English) (HKLM-x32\...\{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}) (Version: 9.00.5000.00 - Microsoft Corporation) Microsoft SQL Server VSS Writer (HKLM\...\{B636C9B9-A3F2-4DCE-ADCC-72E095018385}) (Version: 9.00.5000.00 - Microsoft Corporation) Microsoft Sync Framework Runtime Native v1.0 (x86) (HKLM-x32\...\{8A74E887-8F0F-4017-AF53-CBA42211AAA5}) (Version: 1.0.1215.0 - Microsoft Corporation) Microsoft Sync Framework Services Native v1.0 (x86) (HKLM-x32\...\{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}) (Version: 1.0.1215.0 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Modem Diagnostic Tool (HKLM\...\{0335701D-8E28-4A7F-B0EF-312974755BB2}) (Version: 1.0.24.0 - Dell) Mozilla Firefox 44.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 44.0.2 (x86 en-US)) (Version: 44.0.2 - Mozilla) Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 44.0.2.5884 - Mozilla) MSIChecker (x32 Version: 9.00.0000 - UPS) Hidden MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation) MSXML 4.0 SP2 and SOAP Toolkit 3.0 (x32 Version: 1.0.0.0 - Webroot Software, Inc.) Hidden NA1Messenger (x32 Version: 17.00.0000 - Your Company Name) Hidden NRF (x32 Version: 17.00.0000 - UPS) Hidden Number Press 6 (HKLM-x32\...\{B7D14513-966A-4EB1-AA48-70A9E0C0E9FA}_is1) (Version: - Praeter Software) PDF Reader (HKLM-x32\...\PDF Reader) (Version: - PDF Reader) PDF Settings (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden Platform (x32 Version: 1.34 - VIA Technologies, Inc.) Hidden PolicyManager (x32 Version: 17.00.0000 - UPS) Hidden PowerDVD DX (HKLM-x32\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version: 8.3.5424 - CyberLink Corp.) QuickTime 7 (HKLM-x32\...\{80CEEB1E-0A6C-45B9-A312-37A1D25FDEBC}) (Version: 7.78.80.95 - Apple Inc.) RealDownloader (x32 Version: 1.3.3 - RealNetworks, Inc.) Hidden RealNetworks - Microsoft Visual C++ 2008 Runtime (x32 Version: 9.0 - RealNetworks, Inc) Hidden RealNetworks - Microsoft Visual C++ 2010 Runtime (x32 Version: 10.0 - RealNetworks, Inc) Hidden RealPlayer (HKLM-x32\...\RealPlayer 16.0) (Version: 16.0.3 - RealNetworks) Realtek 8136 8168 8169 Ethernet Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0005 - Realtek) RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden Reconciler (x32 Version: 17.00.0000 - UPS) Hidden ReportServer (x32 Version: 17.00.0000 - Your Company Name) Hidden Roxio Burn (HKLM-x32\...\{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}) (Version: 1.0 - Roxio) Skins (x32 Version: 2009.0614.2131.36800 - ATI) Hidden SmartQuotes 9.0 (HKLM-x32\...\SmartQuotes_9.0) (Version: - ) SupportUtility (x32 Version: 17.00.0000 - Your Company Name) Hidden System (x32 Version: 17.00.0000 - UPS) Hidden UMPlayer 0.98 [Athlon] (HKLM-x32\...\UMPlayer) (Version: 0.98 - Ori Rejwan) UnifiedPrinting (x32 Version: 17.00.0000 - UPS) Hidden Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-00CA-0000-0000-0000000FF1CE}_SMALLBUSINESSR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft) UPS WorldShip (HKLM-x32\...\UPS WorldShip) (Version: 17.0 - UPS) UPSDB (x32 Version: 17.00.0000 - UPS) Hidden UPSICC (x32 Version: 17.00.0000 - UPS) Hidden UPSlinkHTTP (x32 Version: 17.00.0000 - UPS) Hidden UPSVC2008MM (x32 Version: 1.00.0000 - UPS) Hidden UPSVCMM (x32 Version: 12.00.0000 - UPS) Hidden VIA Platform Device Manager (HKLM-x32\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.34 - VIA Technologies, Inc.) WebHelp (HKLM-x32\...\{8C5BD501-AD5D-4A75-9321-076509B438FC}) (Version: 17.00.0000 - UPS) WildTangent Games (HKLM-x32\...\WildTangent dell Master Uninstall) (Version: 1.0.0.71 - WildTangent) Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8089.0726 - Microsoft Corporation) Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation) Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation) Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation) Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp) WorldShip (x32 Version: 17.00.0000 - UPS) Hidden WSShared (x32 Version: 17.00.0000 - UPS) Hidden ==================== Custom CLSID (Whitelisted): ========================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) CustomCLSID: HKU\S-1-5-21-1206949748-1553893160-1918954882-1003_Classes\CLSID\{162C6FB5-44D3-435B-903D-E613FA093FB5}\InprocServer32 -> C:\Users\John\AppData\Local\Microsoft\OneDrive\17.3.6302.0225\amd64\FileCoAuthLib64.dll () CustomCLSID: HKU\S-1-5-21-1206949748-1553893160-1918954882-1003_Classes\CLSID\{71DCE5D6-4B57-496B-AC21-CD5B54EB93FD}\localserver32 -> C:\Users\John\AppData\Local\Microsoft\OneDrive\17.3.6302.0225\FileCoAuth.exe (Microsoft Corporation) ==================== Scheduled Tasks (Whitelisted) ============= (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) Task: {0AD547BC-7A9F-4672-B091-C471F4225BE7} - System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-1206949748-1553893160-1918954882-1003 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2013-08-14] (RealNetworks, Inc.) Task: {0C679171-36B4-4233-B233-1163F49C85DF} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2016-03-09] (AVAST Software) Task: {175E7E1D-E1EC-4697-B43B-00F84C097701} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2016-02-12] (Piriform Ltd) Task: {269C1F21-0BB7-47B8-973F-A7B4B4915853} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2015-12-14] (Adobe Systems Incorporated) Task: {356E8F3F-E47E-413C-B640-F7B80ADB8B1F} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-28] (Google Inc.) Task: {3855520E-E2AB-4A57-9D3E-EBFB7EE4C5DF} - System32\Tasks\RealUpgradeLogonTaskS-1-5-21-1206949748-1553893160-1918954882-1003 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2013-08-14] (RealNetworks, Inc.) Task: {3AF7BDF3-BAF2-497C-83E6-CF5DFB7BCEFF} - System32\Tasks\PCDEventLauncherTask => C:\Program Files\Dell\SupportAssist\sessionchecker.exe [2015-12-29] (PC-Doctor, Inc.) Task: {456AB8A2-6BBE-4741-80BB-6FDDAA4459F0} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2016-03-10] (Adobe Systems Incorporated) Task: {46A3AB6D-3BA3-477F-AC52-EA6C5C478C3C} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-28] (Google Inc.) Task: {55090C1F-4C55-4859-809C-8D494FE9517B} - System32\Tasks\SystemToolsDailyTest => uaclauncher.exe Task: {64AC4F21-8732-4BC7-A772-726FF957ED9A} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\Dell\SupportAssist\uaclauncher.exe [2015-12-29] (PC-Doctor, Inc.) Task: {68485C2F-F95B-4579-A1DE-85E1106DAAAE} - System32\Tasks\{D801BF2A-7469-4FE0-8D92-C95FA53647E7} => C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe Task: {7090474E-6F6A-426C-908E-AE952EDE08EA} - System32\Tasks\AVAST Software\Avast settings backup => C:\Program Files\Common Files\AV\avast! Antivirus\backup.exe [2016-03-05] (AVAST Software) Task: {8B1293E0-F313-40A7-8837-D441B372231F} - System32\Tasks\{76165020-CA18-41B0-87CE-5D1CCF79E5C4} => C:\Program Files (x86)\Fiery\Applications3\Command WorkStation 5\Contents\WinOS\cws.exe [2012-01-09] (Electronics for Imaging, Inc) Task: {9A480F4D-0E52-4163-995F-F80BF56B6774} - System32\Tasks\{D696A860-5F4C-4BA7-8C91-E77B04FF918D} => pcalua.exe -a C:\Users\John\Downloads\dotnetfx35.exe -d "C:\Program Files (x86)\Mozilla Firefox" Task: {B0ED4E17-96F9-4A6F-9B3C-022F97A32343} - System32\Tasks\Dell SupportAssistAgent AutoUpdate => C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssist.exe [2016-01-12] (Dell Inc.) Task: {B46DDCF1-44D1-4900-84FA-CD7E59738282} - System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-1206949748-1553893160-1918954882-1003 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2013-08-14] (RealNetworks, Inc.) Task: {B6C6002C-939E-4821-9F8E-10DF4F1EFA48} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.) Task: {BBE7F02F-BE64-4B27-B12D-16E9EFD26A71} - System32\Tasks\RealUpgradeScheduledTaskS-1-5-21-1206949748-1553893160-1918954882-1003 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2013-08-14] (RealNetworks, Inc.) Task: {C10877A7-C219-4CFF-977E-BC5C59482B7C} - System32\Tasks\PCDDataUploadTask => uaclauncher.exe Task: {E3DAD919-0E7A-4D06-A4F1-3A25C1EA5639} - System32\Tasks\{D09849C7-7CEE-418A-B822-0151A0014D8E} => pcalua.exe -a "C:\Users\John\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\U02NF1YA\cws5_Setup[1].exe" -d C:\Users\John\Desktop Task: {F5DD9AF3-110A-4FF9-856A-760F4504CF47} - System32\Tasks\{61F5F5E8-325A-446D-B52B-64025C28A9F0} => pcalua.exe -a C:\Users\John\Downloads\PRNTDRVE.EXE -d C:\Users\John\Downloads (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.) Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe ==================== Shortcuts ============================= (The entries could be listed to be restored or removed.) ==================== Loaded Modules (Whitelisted) ============== 2013-03-25 12:18 - 2012-01-16 10:12 - 01011200 _____ () C:\Program Files (x86)\Fiery\Applications3\HotFolder\HF3MenuExt64.dll 2013-03-25 12:20 - 2007-05-30 16:16 - 00208896 _____ () C:\Program Files (x86)\Fiery\Applications3\Fiery Bridge\x64\cfscore1.0.0.0.dll 2013-10-31 07:37 - 2013-10-10 11:29 - 00262144 _____ () C:\Program Files\Allway Sync\Bin\SyncService.exe 2008-11-18 15:25 - 2008-11-18 15:25 - 00016384 ____R () c:\Program Files (x86)\ATI Technologies\ATI.ACE\Branding\Branding.dll 2009-11-05 18:43 - 2009-11-05 18:43 - 00270336 _____ () C:\Windows\assembly\GAC_MSIL\CLI.Aspect.CrossDisplay.Graphics.Dashboard\1.0.0.0__90ba9c70f846762e\CLI.Aspect.CrossDisplay.Graphics.Dashboard.dll 2013-08-14 15:19 - 2013-08-14 15:19 - 00039056 _____ () C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe 2009-11-05 18:55 - 2011-08-18 11:05 - 02751808 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE 2016-03-09 09:10 - 2016-03-09 09:10 - 00113496 _____ () C:\Program Files\AVAST Software\Avast\log.dll 2016-03-09 09:10 - 2016-03-09 09:10 - 00133768 _____ () C:\Program Files\AVAST Software\Avast\JsonRpcServer.dll 2016-03-14 05:26 - 2016-03-14 05:26 - 02840576 _____ () C:\Program Files\AVAST Software\Avast\defs\16031400\algo.dll 2016-03-09 09:10 - 2016-03-09 09:10 - 00480760 _____ () C:\Program Files\AVAST Software\Avast\ffl2.dll 2013-03-25 12:20 - 2007-05-31 16:00 - 00155648 _____ () C:\Program Files (x86)\Fiery\Applications3\Fiery Bridge\x86\cfscore1.0.0.0.dll 2016-01-05 10:13 - 2016-01-05 10:13 - 40539648 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll 2016-02-22 11:37 - 2016-02-18 00:14 - 01630360 _____ () C:\Program Files (x86)\Google\Chrome\Application\48.0.2564.116\libglesv2.dll 2016-02-22 11:37 - 2016-02-18 00:14 - 00085656 _____ () C:\Program Files (x86)\Google\Chrome\Application\48.0.2564.116\libegl.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 00368640 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\CWSData.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 02027520 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\SessionManagement.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 00380928 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\pdfeye.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 00077824 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\libtranslib.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 00073728 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\libefizlib.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 00311296 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\pdftyphoon.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 00167936 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\pdfwind.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 00245760 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\pdfflurry.dll 2013-03-25 12:21 - 2011-10-06 15:19 - 00600064 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\Impose3\FeatureLib.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 01634304 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\plugins\JobCenter.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 04390912 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\plugins\DeviceCenter.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 00552960 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\plugins\ActionHandler.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 00749568 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\plugins\APF_PaperCatalogUI.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 00528384 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\plugins\APF_VDPUI.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 00221184 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\plugins\APF_ImageEnhanceUI.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 00290816 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\plugins\APF_HServerData.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 00139264 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\plugins\APF_HAuthData.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 00049152 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\plugins\APF_HGlobObjData.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 00258048 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\plugins\APF_PaperCatalogData.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 00086016 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\anytype2-cws5.dll 2013-03-25 12:10 - 2012-01-09 11:28 - 00397312 _____ () C:\Program Files (x86)\Fiery\Applications3\Common Files\EFI\plugins\APF_HColorData.dll ==================== Alternate Data Streams (Whitelisted) ========= (If an entry is included in the fixlist, only the ADS will be removed.) AlternateDataStreams: C:\Users\John\Desktop\equiptment:AFP_AfpInfo [122] AlternateDataStreams: C:\Users\Public\.DS_Store:AFP_AfpInfo [122] AlternateDataStreams: C:\Users\Public\Documents\.DS_Store:AFP_AfpInfo [122] AlternateDataStreams: C:\Users\Public\Documents\Marks PDFS to print:AFP_AfpInfo [122] AlternateDataStreams: C:\Users\Public\Documents\Marks PDFS to print alias:AFP_AfpInfo [122] AlternateDataStreams: C:\Users\Public\Documents\Marks PDFS to print alias:AFP_Resource [2073910] ==================== Safe Mode (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\GoToAssist => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRkrn => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRSVC => ""="Service" ==================== EXE Association (Whitelisted) =============== (If an entry is included in the fixlist, the registry item will be restored to default or removed.) HKU\.DEFAULT\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION HKU\.DEFAULT\Software\Classes\exefile: "%1" %* <===== ATTENTION HKU\S-1-5-19\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION HKU\S-1-5-19\Software\Classes\exefile: "%1" %* <===== ATTENTION HKU\S-1-5-20\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION HKU\S-1-5-20\Software\Classes\exefile: "%1" %* <===== ATTENTION HKU\S-1-5-21-1206949748-1553893160-1918954882-1003\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION HKU\S-1-5-21-1206949748-1553893160-1918954882-1003\Software\Classes\exefile: "%1" %* <===== ATTENTION ==================== Internet Explorer trusted/restricted =============== (If an entry is included in the fixlist, it will be removed from the registry.) IE trusted site: HKU\S-1-5-21-1206949748-1553893160-1918954882-1003\...\dell.com -> dell.com ==================== Hosts content: =============================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2009-07-13 22:34 - 2011-12-02 15:17 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts ==================== Other Areas ============================ (Currently there is no automatic fix for this section.) HKU\S-1-5-21-1206949748-1553893160-1918954882-1003\Control Panel\Desktop\\Wallpaper -> DNS Servers: 65.24.0.168 - 65.24.0.169 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1) Windows Firewall is enabled. ==================== MSCONFIG/TASK MANAGER disabled items == (Currently there is no automatic fix for this section.) MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^McAfee Security Scan Plus.lnk => C:\Windows\pss\McAfee Security Scan Plus.lnk.CommonStartup MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^UPS WorldShip Messaging Utility.lnk => C:\Windows\pss\UPS WorldShip Messaging Utility.lnk.CommonStartup MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^UPS WorldShip PLD Reminder Utility.lnk => C:\Windows\pss\UPS WorldShip PLD Reminder Utility.lnk.CommonStartup MSCONFIG\startupfolder: C:^Users^John^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Dell Dock.lnk => C:\Windows\pss\Dell Dock.lnk.Startup MSCONFIG\startupreg: (default) => MSCONFIG\startupreg: APSDaemon => "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" MSCONFIG\startupreg: CCleaner Monitoring => "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR MSCONFIG\startupreg: Dell DataSafe Online => "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m MSCONFIG\startupreg: Desktop Disc Tool => "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" MSCONFIG\startupreg: DSCRun => "C:\Program Files (x86)\Xerox Corporation\XDA for Smart eSolutions\bin\Xda.Shell.exe" hide MSCONFIG\startupreg: HDAudDeck => C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r MSCONFIG\startupreg: QuickTime Task => "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime MSCONFIG\startupreg: Smart Touch i2400_i2600_i2800 => C:\Program Files (x86)\Kodak\Document Imaging\kds_i2000\Smart Touch\KSSCFG.exe MSCONFIG\startupreg: swg => "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" ==================== FirewallRules (Whitelisted) =============== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) FirewallRules: [SPPSVC-In-TCP] => (Allow) %SystemRoot%\system32\sppsvc.exe FirewallRules: [SPPSVC-In-TCP-NoScope] => (Allow) %SystemRoot%\system32\sppsvc.exe FirewallRules: [{6842A710-C77E-447A-ABC9-6B8046D52D35}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD DX\PowerDVD.exe FirewallRules: [{866EF4C6-10CC-4C47-BAC4-C03FE746F4BD}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe FirewallRules: [{E076CA1C-4310-485C-915E-F1B97FD6E57C}] => (Allow) C:\Program Files (x86)\Windows Live\Messenger\wlcsdk.exe FirewallRules: [{EA0FE1D7-6B9C-4704-8932-90BD249EAEAC}] => (Allow) C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe FirewallRules: [{BF5E8F3C-4469-4894-9E8E-EB8EB983BA1B}] => (Allow) svchost.exe FirewallRules: [{98A59641-7243-4720-8B20-D33594755A69}] => (Allow) C:\Program Files (x86)\Windows Live\Sync\WindowsLiveSync.exe FirewallRules: [TCP Query User{3F2A0C12-0524-44E2-88B1-D570684D8EBA}C:\program files (x86)\mozilla firefox\firefox.exe] => (Allow) C:\program files (x86)\mozilla firefox\firefox.exe FirewallRules: [UDP Query User{2FE2A24B-6E5D-4E41-8E0D-2205F7AC2913}C:\program files (x86)\mozilla firefox\firefox.exe] => (Allow) C:\program files (x86)\mozilla firefox\firefox.exe FirewallRules: [{23118DA6-8585-479E-A9CE-08C03005BB89}] => (Allow) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe FirewallRules: [TCP Query User{659DD214-D81D-4471-B185-1AB22C03A4B3}C:\program files (x86)\fiery\applications3\command workstation 5\contents\winos\cws.exe] => (Allow) C:\program files (x86)\fiery\applications3\command workstation 5\contents\winos\cws.exe FirewallRules: [UDP Query User{869B2890-727E-4749-BCEB-CD0747107DE9}C:\program files (x86)\fiery\applications3\command workstation 5\contents\winos\cws.exe] => (Allow) C:\program files (x86)\fiery\applications3\command workstation 5\contents\winos\cws.exe FirewallRules: [TCP Query User{D30292FA-0AA1-4841-9044-29476103F149}C:\program files (x86)\fiery\applications3\common files\efi\impose3\pdfserver.exe] => (Allow) C:\program files (x86)\fiery\applications3\common files\efi\impose3\pdfserver.exe FirewallRules: [UDP Query User{2EED921D-E00A-4D1E-A31D-4599CA5A38DB}C:\program files (x86)\fiery\applications3\common files\efi\impose3\pdfserver.exe] => (Allow) C:\program files (x86)\fiery\applications3\common files\efi\impose3\pdfserver.exe FirewallRules: [TCP Query User{C50B1DF9-1923-4FC3-A9C5-CCE484256492}C:\program files (x86)\mozilla firefox\plugin-container.exe] => (Allow) C:\program files (x86)\mozilla firefox\plugin-container.exe FirewallRules: [UDP Query User{A60F3DC1-6DEF-4AFE-8CFD-8F74F8DB70E6}C:\program files (x86)\mozilla firefox\plugin-container.exe] => (Allow) C:\program files (x86)\mozilla firefox\plugin-container.exe FirewallRules: [TCP Query User{F2C17FAD-C3FB-4D68-808C-FB198D52EF4A}C:\program files (x86)\mozilla firefox\plugin-container.exe] => (Block) C:\program files (x86)\mozilla firefox\plugin-container.exe FirewallRules: [UDP Query User{A7597365-B8A9-44E9-ABE0-D74413F0EE2B}C:\program files (x86)\mozilla firefox\plugin-container.exe] => (Block) C:\program files (x86)\mozilla firefox\plugin-container.exe FirewallRules: [{0B92B5C9-03A8-49E6-B8D4-1696ACA1901E}] => (Allow) C:\Windows\System32\hasplms.exe FirewallRules: [{7050DED9-FFA4-4532-B85F-6B3866666ADC}] => (Allow) C:\Windows\System32\hasplms.exe FirewallRules: [{CE6B0E7E-05DD-4054-9821-F67E97B1C404}] => (Allow) C:\Windows\system32\hasplms.exe FirewallRules: [TCP Query User{7654F71B-5502-4E2D-B106-E96901F8E2A3}C:\program files (x86)\fiery\applications3\common files\efi\impose3\pdfserver.exe] => (Allow) C:\program files (x86)\fiery\applications3\common files\efi\impose3\pdfserver.exe FirewallRules: [UDP Query User{BF8D2406-E91C-4D2E-82D3-E583B9656976}C:\program files (x86)\fiery\applications3\common files\efi\impose3\pdfserver.exe] => (Allow) C:\program files (x86)\fiery\applications3\common files\efi\impose3\pdfserver.exe FirewallRules: [TCP Query User{364DCC4A-2E24-4D5C-AE80-9A89EA793C18}C:\program files (x86)\fiery\applications3\command workstation 5\contents\winos\cws.exe] => (Allow) C:\program files (x86)\fiery\applications3\command workstation 5\contents\winos\cws.exe FirewallRules: [UDP Query User{1C9459CB-F635-4FC0-BCDF-BF85C90107B9}C:\program files (x86)\fiery\applications3\command workstation 5\contents\winos\cws.exe] => (Allow) C:\program files (x86)\fiery\applications3\command workstation 5\contents\winos\cws.exe FirewallRules: [TCP Query User{15721143-4111-43FC-94B1-FA0B994822C4}C:\program files (x86)\real\realplayer\realplay.exe] => (Allow) C:\program files (x86)\real\realplayer\realplay.exe FirewallRules: [UDP Query User{5693D97C-918D-4063-86C3-CD309BE89FE9}C:\program files (x86)\real\realplayer\realplay.exe] => (Allow) C:\program files (x86)\real\realplayer\realplay.exe FirewallRules: [{0DB2C789-2EB5-4B96-8D6C-1C060EB5A02A}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe FirewallRules: [{F085BBCB-63B2-44A0-97FA-990B7C999567}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe FirewallRules: [{752D26C2-C626-43F0-A47D-9F8FE9A01BFC}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe FirewallRules: [{BD1973C1-83F7-49A0-96A8-9DD85794C902}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe FirewallRules: [TCP Query User{7474458C-9F62-4934-AB77-3CB8AD5E03FE}C:\program files (x86)\mozilla firefox\firefox.exe] => (Allow) C:\program files (x86)\mozilla firefox\firefox.exe FirewallRules: [UDP Query User{D1D07387-7C63-4A33-9FD3-C98F167B7F4F}C:\program files (x86)\mozilla firefox\firefox.exe] => (Allow) C:\program files (x86)\mozilla firefox\firefox.exe FirewallRules: [{207DC426-2934-4F49-8385-F25060801A13}] => (Allow) C:\Users\John\AppData\Local\Microsoft\OneDrive\OneDrive.exe FirewallRules: [{584FD32A-BB03-4522-870C-986A51B1C2AA}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe FirewallRules: [{CAAE544E-DFF4-46D2-A588-5B7A697873C1}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe FirewallRules: [{65FA3ADC-4609-4A2D-A803-0047EFBC2F05}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe ==================== Restore Points ========================= 26-02-2016 11:23:41 Windows Update 01-03-2016 11:39:54 Windows Update 08-03-2016 05:03:49 Windows Update 10-03-2016 09:04:21 Windows Update ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors: ================== Error: (03/11/2016 09:37:19 AM) (Source: Customer Experience Improvement Program) (EventID: 1008) (User: ) Description: 80004005 Error: (03/10/2016 02:29:48 PM) (Source: Customer Experience Improvement Program) (EventID: 1008) (User: ) Description: 80004005 Error: (03/10/2016 10:47:51 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: plugin-container.exe, version: 44.0.2.5884, time stamp: 0x56bbf417 Faulting module name: mozglue.dll, version: 44.0.2.5884, time stamp: 0x56bbe58e Exception code: 0x80000003 Fault offset: 0x0000ed3b Faulting process id: 0x2d44 Faulting application start time: 0xplugin-container.exe0 Faulting application path: plugin-container.exe1 Faulting module path: plugin-container.exe2 Report Id: plugin-container.exe3 Error: (03/10/2016 10:42:40 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: firefox.exe, version: 44.0.2.5884, time stamp: 0x56bbe595 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000091 Fault offset: 0x001c282a Faulting process id: 0x1d38 Faulting application start time: 0xfirefox.exe0 Faulting application path: firefox.exe1 Faulting module path: firefox.exe2 Report Id: firefox.exe3 Error: (03/10/2016 09:20:14 AM) (Source: .NET Runtime Optimization Service) (EventID: 1101) (User: ) Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to compile: ReachFramework, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 . Error code = 0x80070020 Error: (03/09/2016 07:12:46 PM) (Source: Customer Experience Improvement Program) (EventID: 1008) (User: ) Description: 80004005 Error: (03/09/2016 12:55:30 PM) (Source: MsiInstaller) (EventID: 1024) (User: John-PC) Description: Product: Adobe Acrobat Reader DC - Update '{AC76BA86-7AD7-0000-2550-AC0F0A4E5C00}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127 Error: (03/09/2016 12:20:28 AM) (Source: Customer Experience Improvement Program) (EventID: 1008) (User: ) Description: 80004005 Error: (03/08/2016 05:40:19 AM) (Source: Customer Experience Improvement Program) (EventID: 1008) (User: ) Description: 90080108 Error: (03/07/2016 11:33:09 AM) (Source: SideBySide) (EventID: 35) (User: ) Description: Activation context generation failed for "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1".Error in manifest or policy file "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2" on line WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3. Component identity found in manifest does not match the identity of the component requested. Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use sxstrace.exe for detailed diagnosis. System errors: ============= Error: (03/14/2016 05:52:29 AM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The Xerox Device Agent Service service failed to start due to the following error: %%2 Error: (03/14/2016 05:26:53 AM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The Xerox Device Agent Service service failed to start due to the following error: %%2 Error: (03/11/2016 07:04:42 AM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The Xerox Device Agent Service service failed to start due to the following error: %%2 Error: (03/11/2016 04:25:22 AM) (Source: Schannel) (EventID: 4119) (User: NT AUTHORITY) Description: The following fatal alert was received: 20. Error: (03/11/2016 04:22:50 AM) (Source: Schannel) (EventID: 4119) (User: NT AUTHORITY) Description: The following fatal alert was received: 20. Error: (03/11/2016 03:03:03 AM) (Source: Schannel) (EventID: 4119) (User: NT AUTHORITY) Description: The following fatal alert was received: 20. Error: (03/11/2016 02:28:58 AM) (Source: Schannel) (EventID: 4119) (User: NT AUTHORITY) Description: The following fatal alert was received: 20. Error: (03/11/2016 02:24:00 AM) (Source: Schannel) (EventID: 4119) (User: NT AUTHORITY) Description: The following fatal alert was received: 20. Error: (03/11/2016 01:47:34 AM) (Source: Schannel) (EventID: 4119) (User: NT AUTHORITY) Description: The following fatal alert was received: 20. Error: (03/11/2016 01:22:11 AM) (Source: Schannel) (EventID: 4119) (User: NT AUTHORITY) Description: The following fatal alert was received: 20. ==================== Memory info =========================== Processor: AMD Athlon(tm) II X2 215 Processor Percentage of memory in use: 58% Total physical RAM: 3839.12 MB Available physical RAM: 1610.84 MB Total Virtual: 7676.44 MB Available Virtual: 4771.67 MB ==================== Drives ================================ Drive c: (OS) (Fixed) (Total:451.07 GB) (Free:376.62 GB) NTFS Drive e: (STORE N GO) (Removable) (Total:3.72 GB) (Free:3.72 GB) FAT32 Drive g: (FreeAgent GoFlex Drive) (Fixed) (Total:465.76 GB) (Free:420.79 GB) NTFS ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows 7 or 8) (Size: 931.5 GB) (Disk ID: 0E31A92E) Partition 1: (Not Active) - (Size=39 MB) - (Type=DE) Partition 2: (Active) - (Size=14.6 GB) - (Type=07 NTFS) Partition 3: (Not Active) - (Size=451.1 GB) - (Type=07 NTFS) ======================================================== Disk: 1 (Size: 465.8 GB) (Disk ID: 5B23059D) Partition 1: (Not Active) - (Size=465.8 GB) - (Type=07 NTFS) ======================================================== Disk: 2 (Size: 3.7 GB) (Disk ID: 00000000) Partition: GPT. ==================== End of Addition.txt ============================