Additional scan result of Farbar Recovery Scan Tool (x86) Version: 28-06-2016 Ran by Del (2016-06-28 19:08:15) Running from C:\Users\Del\Desktop Microsoft Windows 7 Home Premium Service Pack 1 (X86) (2009-11-27 13:56:13) Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Administrator (S-1-5-21-2568410734-3031030142-1223416489-500 - Administrator - Disabled) Del (S-1-5-21-2568410734-3031030142-1223416489-1001 - Administrator - Enabled) => C:\Users\Del Guest (S-1-5-21-2568410734-3031030142-1223416489-501 - Limited - Disabled) HomeGroupUser$ (S-1-5-21-2568410734-3031030142-1223416489-1016 - Limited - Enabled) SophosSAUDEL-PC0 (S-1-5-21-2568410734-3031030142-1223416489-1023 - Limited - Enabled) Yvonne (S-1-5-21-2568410734-3031030142-1223416489-1008 - Limited - Enabled) => C:\Users\Yvonne ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Microsoft Security Essentials (Disabled - Up to date) {B7ECF8CD-0188-6703-DBA4-AA65C6ACFB0A} AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B} AS: Microsoft Security Essentials (Disabled - Up to date) {0C8D1929-27B2-688D-E114-9117BD2BB1B7} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: avast! Antivirus (Enabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736} ==================== Installed Programs ====================== (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Adobe Acrobat Reader DC (HKLM\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.016.20045 - Adobe Systems Incorporated) Adobe AIR (HKLM\...\Adobe AIR) (Version: 21.0.0.198 - Adobe Systems Incorporated) Adobe Flash Player 21 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 21.0.0.242 - Adobe Systems Incorporated) ANT Drivers Installer x86 (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden Apple Application Support (HKLM\...\{A83279FD-CA4B-4206-9535-90974DE76654}) (Version: 2.1.5 - Apple Inc.) Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.) Auslogics DiskDefrag (HKLM\...\{DF6A13C0-77DF-41FE-BD05-6D5201EB0CE7}_is1) (Version: 5.4.0.0 - Auslogics Labs Pty Ltd) Avast Free Antivirus (HKLM\...\Avast) (Version: 11.2.2262 - AVAST Software) Blueline 1.1.1 (HKLM\...\Blueline_is1) (Version: - ) Canon Easy-WebPrint EX (HKLM\...\Easy-WebPrint EX) (Version: 1.5.0.0 - Canon Inc.) Canon IJ Scan Utility (HKLM\...\Canon_IJ_Scan_Utility) (Version: 1.1.10.15 - Canon Inc.) Canon Inkjet Printer Driver Add-On Module (HKLM\...\CANONIJINBOXADDON100) (Version: - ) Canon MG7500 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG7500_series) (Version: 1.00 - Canon Inc.) Canon MG7500 series On-screen Manual (HKLM\...\Canon MG7500 series On-screen Manual) (Version: 7.7.1 - Canon Inc.) Canon MG7500 series User Registration (HKLM\...\Canon MG7500 series User Registration) (Version: - ‭Canon Inc.) Canon My Image Garden (HKLM\...\Canon My Image Garden) (Version: 3.1.1 - Canon Inc.) Canon My Image Garden Design Files (HKLM\...\Canon My Image Garden Design Files) (Version: 3.1.0 - Canon Inc.) Canon My Printer (HKLM\...\CanonMyPrinter) (Version: 3.2.1 - Canon Inc.) Canon Quick Menu (HKLM\...\CanonQuickMenu) (Version: 2.5.0 - Canon Inc.) CCleaner (HKLM\...\CCleaner) (Version: 5.18 - Piriform) Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation) CPUID CPU-Z 1.72 (HKLM\...\CPUID CPU-Z_is1) (Version: - ) Dell Data Vault (Version: 4.3.8.0 - Dell Inc.) Hidden Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.2.6793.01 - Dell) Dell SupportAssistAgent (HKLM\...\{3ED468C2-2235-4747-90AD-A7A34F0FE70A}) (Version: 1.2.2.8 - Dell) Dell System Detect - 1 (HKU\S-1-5-21-2568410734-3031030142-1223416489-1001\...\73f463568823ebbe) (Version: 6.0.0.18 - Dell) Dell Update (HKLM\...\{DB82968B-57A4-4397-81A5-ECAB21B5DFCD}) (Version: 1.7.1015.0 - Dell Inc.) Digital Advertising Alliance Protect My Choices (Beta) (HKLM\...\{F0BF9C38-5639-4F0F-A818-AEA288C0A96E}) (Version: 1.2.0.0 - Digital Advertising Alliance) Elevated Installer (Version: 4.0.15.0 - Garmin Ltd or its subsidiaries) Hidden Epson Copy Utility 3.5 (HKLM\...\{AA72FB28-73B4-49E5-B6B4-E78F44BBD0AD}) (Version: 3.5.0.0 - ) EPSON TWAIN 5 (HKLM\...\{254BEB3E-1085-4D66-9CDC-0152C0DC2E93}) (Version: 5.71.0000 - SEIKO EPSON Corp.) Evernote v. 5.9.6 (HKLM\...\{A542D366-9877-11E5-B101-005056951CAD}) (Version: 5.9.6.9494 - Evernote Corp.) FreshDiagnose (HKLM\...\FreshDevices - FreshDiagnose_is1) (Version: - ) Garmin Communicator Plugin (HKLM\...\{032A13FF-D26D-4844-9597-7EF698627985}) (Version: 4.1.0 - Garmin Ltd or its subsidiaries) Garmin Express (HKLM\...\{50755d67-ae60-4e47-b3d6-ce44d01b5a95}) (Version: 4.0.15.0 - Garmin Ltd or its subsidiaries) Garmin Express (Version: 4.0.15.0 - Garmin Ltd or its subsidiaries) Hidden Garmin Express Tray (Version: 4.0.15.0 - Garmin Ltd or its subsidiaries) Hidden Google Advertising Cookie Opt-out (HKLM\...\{D1A87CF6-1DFD-470D-800A-CDC1CE5F7E54}) (Version: 1.0.1.0 - Google Inc) Google Earth Plug-in (HKLM\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google) Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.7619.1252 - Google Inc.) Google Toolbar for Internet Explorer (Version: 1.0.0 - Google Inc.) Hidden Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden Google Update Helper (Version: 1.3.30.3 - Google Inc.) Hidden Hawke BRC 1.0.9 (HKLM\...\{44F2B651-A86A-4B6C-8563-07B66F00F8F8}_is1) (Version: - Hawke Sport Optics) Intel(R) Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1930 - Intel Corporation) Intel(R) Processor Identification Utility (HKLM\...\{A92A4DB0-CD37-42D1-BE1D-603D53C24328}) (Version: 1.0.0.0 - Intel Corporation) Intel(R) TV Wizard (HKLM\...\TVWiz) (Version: - Intel Corporation) Intel® Driver Update Utility (HKLM\...\{8409c4f7-2340-4933-a304-5d37db4fb48b}) (Version: 2.0.0.29 - Intel) Japanese Fonts Support For Adobe Reader 9 (HKLM\...\{AC76BA86-7AD7-5760-0000-900000000003}) (Version: 9.0.0 - Adobe Systems Incorporated) Java 8 Update 91 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218091F0}) (Version: 8.0.910.14 - Oracle Corporation) Junk Mail filter update (Version: 14.0.8089.726 - Microsoft Corporation) Hidden Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes) Microsoft .NET Framework 4.5 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50709 - Microsoft Corporation) Microsoft Office 2000 Professional (HKLM\...\{00010409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.2720 - Microsoft Corporation) Microsoft OneDrive (HKU\S-1-5-21-2568410734-3031030142-1223416489-1001\...\OneDriveSetup.exe) (Version: 17.3.6390.0509 - Microsoft Corporation) Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation) Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation) Microsoft Sync Framework Runtime Native v1.0 (x86) (HKLM\...\{8A74E887-8F0F-4017-AF53-CBA42211AAA5}) (Version: 1.0.1215.0 - Microsoft Corporation) Microsoft Sync Framework Services Native v1.0 (x86) (HKLM\...\{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}) (Version: 1.0.1215.0 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation) MiniTool Partition Wizard Free 9.0 (HKLM\...\{05D996FA-ADCB-4D23-BA3C-A7C184A8FAC6}_is1) (Version: - MiniTool Solution Ltd.) MotoCalc 8.07 (HKLM\...\MotoCalc 8_is1) (Version: - Capable Computing, Inc.) MSXML 4.0 SP2 Parser and SDK (HKLM\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (HKLM\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (KB2721691) (HKLM\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (KB973685) (HKLM\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation) O2 BB Assisted Controls V2 (HKLM\...\{B0F51838-4AF7-4784-88DD-C86D7D8AF804}) (Version: 1 - SupportSoft) P&O Cruises Live Ship Tracker (HKLM\...\com.pocruises.LiveShipTracker.A0C66AABAFAD54D5C6C22F9F89EA0FC11C49AF59.1) (Version: 1.3.15 - Carnival plc) P&O Cruises Live Ship Tracker (Version: 1.3.15 - Carnival plc) Hidden Password Safe (HKLM\...\Password Safe) (Version: - ) PMB (HKLM\...\{B6A98E5F-D6A7-46FB-9E9D-1F7BF443491C}) (Version: 5.8.02.10270 - Sony Corporation) QuickBooks (Version: 20.0.4017.807 - Intuit Inc.) Hidden QuickBooks Simple Start 2010 Free Edition (HKLM\...\{0700E22B-A419-40A5-BD20-04BF618CA0F9}) (Version: 20.0.4017.807 - Intuit Inc.) QuickTime 7 (HKLM\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.) RC Plane Master (HKLM\...\RC Plane Master) (Version: - ) Remote Keyboard Lite (HKLM\...\{7C621473-99FD-4800-B2F5-4F390AA46E0C}) (Version: 1.2.0.09270 - Sony Corporation) Remote Keyboard Lite (Version: 1.2.0.09270 - Sony Corporation) Hidden SafeZone Stable 1.48.2066.101 (Version: 1.48.2066.101 - Avast Software) Hidden Samsung Data Migration (HKLM\...\{D4DE3DB4-7734-47E5-8D92-B80146311406}) (Version: 2.7 - Samsung) Samsung Magician (HKLM\...\{29AE3F9F-7158-4ca7-B1ED-28A73ECDB215}_is1) (Version: 4.5.1 - Samsung Electronics) Silicon Laboratories CP210x VCP Drivers for Windows XP/2003 Server/Vista/7 (HKLM\...\{EFC7DF4A-D0A1-4622-9104-10D8D2B5C82B}) (Version: 6.1.00 - Silicon Laboratories, Inc.) Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform) SpeedFan (remove only) (HKLM\...\SpeedFan) (Version: - ) Supportsoft Mirror Driver 1.8.0 (HKLM\...\ConsMirror_is1) (Version: 1.8.0 - Consona.) Supportsoft Printer Driver 1.7.0 (HKLM\...\ConsPrinter_is1) (Version: 1.7.0 - Consona.) TreeSize Free V3.3.2 (HKLM\...\TreeSize Free_is1) (Version: 3.3.2 - JAM Software) VirusTotal Uploader 2.2 (HKLM\...\VTUploader) (Version: - ) Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.) Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software) Windows Live Essentials (HKLM\...\WinLiveSuite_Wave3) (Version: 14.0.8089.0726 - Microsoft Corporation) Windows Live Sign-in Assistant (HKLM\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation) Windows Live Sync (HKLM\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation) Windows Live Upload Tool (HKLM\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation) ==================== Custom CLSID (Whitelisted): ========================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{05EC5C13-D255-4592-9CCB-98615172F0D6}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{0ADF9C35-0D5E-4B75-88DD-B64868907E17}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{123FAF7F-3FB1-4B8F-AD18-0047401D436A}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{162C6FB5-44D3-435B-903D-E613FA093FB5}\InprocServer32 -> C:\Users\Del\AppData\Local\Microsoft\OneDrive\17.3.6390.0509\FileCoAuthLib.dll () CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{37A2FC00-1795-4679-94A3-A153F1A8BB54}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{37A2FC02-1795-4679-94A3-A153F1A8BB54}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{4716D3CE-55DB-4D2A-818C-87D912895890}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{4844F3F7-2161-4AC4-B219-B3B4311782AA}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{4A56F19E-9F50-4F43-93C8-050E44AA83A9}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{4E5E74B5-8EB5-4859-A335-837EED412620}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{5428A9ED-6CD8-11D6-9C8A-0001023DCAA2}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{547C8F00-5567-4AE3-8BB0-CC3CE2AB9070}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{57D590F1-91EB-44CE-8088-AE4AE19D30A1}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{596801D8-2C9D-4627-9C67-195CB81B655A}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{5B7331FA-8910-4748-A8A4-60B445041F28}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{5ED8AC89-B2DE-476D-8EEA-E170B2FCB058}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{7694F1CD-A55B-4B7C-8820-A90892EB4E9E}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{7DBF8260-30AD-4D1B-876A-8032B87B809F}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{810CADD9-2658-4820-BA95-30199625191E}\localserver32 -> C:\Program Files\Intuit\QuickBooks 2010\qbw32.exe (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{828E5386-74CF-4019-B356-C857CD028A7D}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{82CC31B3-53B4-4161-A4E9-6B4F1290A6C8}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{8572570D-12D9-4F2C-8BB8-EB8848178B94}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{8E590317-1329-11D1-B70B-00805F29CD16}\localserver32 -> C:\Program Files\Intuit\QuickBooks 2010\qbw32.exe (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{8FEDE364-AB37-4551-80C9-6D468E222AB2}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{9D9B61F2-9E2B-492A-81B3-AA5A1CCFBC3A}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{9D9B61F3-9E2B-492A-81B3-AA5A1CCFBC3A}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{9D9B61F4-9E2B-492A-81B3-AA5A1CCFBC3A}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{9D9B61F5-9E2B-492A-81B3-AA5A1CCFBC3A}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{9D9B61F6-9E2B-492A-81B3-AA5A1CCFBC3A}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{9D9B61F7-9E2B-492A-81B3-AA5A1CCFBC3A}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{A63E42D0-9C63-47B5-ABF2-0C839EC20778}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{A63E42D2-9C63-47B5-ABF2-0C839EC20778}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{AF5E0A13-CEAB-47CE-991D-77E82CD1BF3F}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{B10BFAC3-EFF1-40D9-ADA0-BEBE037C24CA}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{B66F2BF1-91EB-44CE-8088-AE4AE19D30A1}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{D14FD6B3-6A9F-4537-9460-07B836707127}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{D4A12AAF-E15E-470B-A6B6-63032186F91F}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{D9B9C060-0954-11D3-9E07-00104BD2BE34}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\ViewSource.dll (Intuit, Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{D9BC6F81-A54B-11D4-A516-0050DA68678D}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\cominifile.dll (Intuit, Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{D9BC6F84-A54B-11D4-A516-0050DA68678D}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\cominifile.dll (Intuit, Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{D9BC6F87-A54B-11D4-A516-0050DA68678D}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\cominifile.dll (Intuit, Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{D9BC6FA1-A54B-11D4-A516-0050DA68678D}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\GraphSeriesCol.dll (Intuit, Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{D9BC6FA6-A54B-11D4-A516-0050DA68678D}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\GraphSeriesCol.dll (Intuit, Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{D9BC6FB2-A54B-11D4-A516-0050DA68678D}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\StorageClasses.dll (Intuit, Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{DCB2B478-EFF6-48F6-B718-13E98876854E}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{DFD0AF10-B86C-4AF3-B609-1348D513E565}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{E1A173E1-D957-4C3E-A098-43756A3DB454}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{E1A173E3-D957-4C3E-A098-43756A3DB454}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{EADA914E-5B08-4E85-8440-5A087504DF87}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{EAEF733D-5B08-4E85-8440-5A087504DF87}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{F2C593CC-74B2-4F71-8556-DD4D426D0409}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{FAC93D42-FFC2-11d1-9DEB-0008C7A08EBA}\localserver32 -> C:\Program Files\Intuit\QuickBooks 2010\qbw32.exe (Intuit Inc.) CustomCLSID: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001_Classes\CLSID\{FB17915F-06D1-4214-A902-CC5EE05186E9}\InprocServer32 -> c:\Program Files\Common Files\Intuit\QuickBooks\QBObjProxy.dll (Intuit Inc.) ==================== Scheduled Tasks (Whitelisted) ============= (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) Task: {164C059B-1EB3-47D0-A107-7E700F508F57} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\Dell\SupportAssist\uaclauncher.exe [2016-03-24] (PC-Doctor, Inc.) Task: {2BD69B71-B84A-4531-BF0D-2B5FED4B4043} - System32\Tasks\SpeedFixToolPro_Popup => C:\Program Files\Speed Fix Tool Pro\Splash.exe Task: {381C4D86-47CF-4802-9296-742570C447F8} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2016-04-22] (Adobe Systems Incorporated) Task: {4220E91D-159A-40F3-BF52-F11C873327DD} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-08-28] (Google Inc.) Task: {6700FFF6-E4FA-4E2A-85BF-CEF4A252A8CD} - System32\Tasks\SamsungMagician => C:\Program Files\Samsung\Samsung Magician\Samsung Magician.exe [2014-09-28] (Samsung Electronics.) Task: {7EE8B7F1-56B0-4094-A031-B182E86FCB34} - System32\Tasks\AVAST Software\Avast settings backup => C:\Program Files\Common Files\AV\avast! Antivirus\backup.exe [2016-06-02] (AVAST Software) Task: {8F6481E2-81DA-4183-B2EA-B97786166D04} - System32\Tasks\SystemToolsDailyTest-Retry => uaclauncher.exe Task: {9B62277F-FE5D-41CB-8BB5-47B3E4E768B6} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2016-05-09] (AVAST Software) Task: {A0BE39EA-1F57-4271-8B9D-2DE89B277B2E} - System32\Tasks\PCDDataUploadTask => uaclauncher.exe Task: {A919F893-4B86-4251-8158-370AFBF29525} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-08-28] (Google Inc.) Task: {C3D75BFF-B14D-4DCA-AABF-226CA81E5EE5} - System32\Tasks\PCDEventLauncherTask => C:\Program Files\Dell\SupportAssist\sessionchecker.exe [2016-03-24] (PC-Doctor, Inc.) Task: {D0A19339-A8A1-48F8-80BB-9DE76C86463A} - System32\Tasks\GarminUpdaterTask => C:\Program Files\Garmin\Express Self Updater\ExpressSelfUpdater.exe Task: {E66E2604-3592-490E-BDD4-599480532A2B} - System32\Tasks\SafeZone scheduled Autoupdate 1458723209 => C:\Program Files\AVAST Software\SZBrowser\launcher.exe [2016-04-15] (Avast Software) Task: {E66F3A92-1D1D-4E42-9FAE-4AB2A6B6436C} - System32\Tasks\SpeedFixToolPro_Start => C:\Program Files\Speed Fix Tool Pro\SpeedFixToolPro.exe Task: {EE190C43-E582-4733-80C6-79372FFD854E} - System32\Tasks\Dell SupportAssistAgent AutoUpdate => C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssist.exe [2016-04-22] (Dell Inc.) Task: {FBE2BA1B-8D87-47DC-9C89-73F36FC0D02D} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2016-05-13] (Piriform Ltd) Task: {FC730A38-A49E-4B31-BF8B-49D8E77E2D17} - System32\Tasks\SystemToolsDailyTest => uaclauncher.exe (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.) Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe ==================== Shortcuts ============================= (The entries could be listed to be restored or removed.) ==================== Loaded Modules (Whitelisted) ============== 2016-05-09 18:18 - 2016-05-09 18:18 - 00123344 _____ () C:\Program Files\AVAST Software\Avast\log.dll 2016-05-09 18:18 - 2016-05-09 18:18 - 00135816 _____ () C:\Program Files\AVAST Software\Avast\JsonRpcServer.dll 2016-06-27 20:50 - 2016-06-27 20:50 - 02948608 _____ () C:\Program Files\AVAST Software\Avast\defs\16062701\algo.dll 2016-05-09 18:18 - 2016-05-09 18:18 - 00309912 _____ () C:\Program Files\AVAST Software\Avast\browser_pass.dll 2016-05-09 18:18 - 2016-05-09 18:18 - 00479680 _____ () C:\Program Files\AVAST Software\Avast\ffl2.dll 2016-06-28 11:34 - 2016-06-28 11:34 - 02944512 _____ () C:\Program Files\AVAST Software\Avast\defs\16062800\algo.dll 2013-11-06 09:41 - 2012-02-01 18:09 - 00026112 _____ () C:\Windows\System32\VNCpm.dll 2016-05-23 20:42 - 2016-05-23 20:42 - 00679624 _____ () C:\Users\Del\AppData\Local\Microsoft\OneDrive\17.3.6390.0509\ClientTelemetry.dll 2016-02-13 16:28 - 2014-10-31 17:37 - 01498112 _____ () C:\Program Files\Common Files\Wondershare\Wondershare Helper Compact\DAQExp.dll 2016-02-13 16:28 - 2014-05-19 18:19 - 00137728 _____ () C:\Program Files\Common Files\Wondershare\Wondershare Helper Compact\CBSCreateVC.dll 2016-03-14 17:33 - 2016-03-14 17:33 - 40539648 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll 2015-12-01 16:37 - 2015-12-01 16:37 - 00439504 _____ () C:\Program Files\Evernote\Evernote\libxml2.dll 2015-12-01 16:37 - 2015-12-01 16:37 - 00321232 _____ () C:\Program Files\Evernote\Evernote\libtidy.dll 2015-04-29 13:49 - 2014-09-28 17:59 - 00019872 _____ () C:\Program Files\Samsung\Samsung Magician\SAMSUNG_SSD.dll ==================== Alternate Data Streams (Whitelisted) ========= (If an entry is included in the fixlist, only the ADS will be removed.) AlternateDataStreams: C:\Users\Del\Desktop\passport Y.jpeg:3or4kl4x13tuuug3Byamue2s4b [87] AlternateDataStreams: C:\Users\Yvonne\Desktop\specs.jpeg:3or4kl4x13tuuug3Byamue2s4b [87] ==================== Safe Mode (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" value will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\38910314.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\38910314.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SprtListen => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SprtListenPush => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SupportSoft Remote Control Client => ""="Service" ==================== Association (Whitelisted) =============== (If an entry is included in the fixlist, the registry item will be restored to default or removed.) ==================== Internet Explorer trusted/restricted =============== (If an entry is included in the fixlist, it will be removed from the registry.) IE trusted site: HKU\S-1-5-21-2568410734-3031030142-1223416489-1001\...\dell.com -> dell.com ==================== Hosts content: =============================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2009-07-14 03:04 - 2013-09-26 17:00 - 00000098 ____A C:\Windows\system32\Drivers\etc\hosts 127.0.0.1 localhost ::1 localhost ==================== Other Areas ============================ (Currently there is no automatic fix for this section.) HKU\S-1-5-21-2568410734-3031030142-1223416489-1001\Control Panel\Desktop\\Wallpaper -> C:\Users\Del\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg DNS Servers: 192.168.1.254 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1) Windows Firewall is enabled. ==================== MSCONFIG/TASK MANAGER disabled items == (Currently there is no automatic fix for this section.) MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk => C:\Windows\pss\QuickBooks Update Agent.lnk.CommonStartup ==================== FirewallRules (Whitelisted) =============== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) FirewallRules: [WMP-In-UDP-x86] => (Allow) %ProgramFiles(x86)%\Windows Media Player\wmplayer.exe FirewallRules: [WMP-Out-UDP-x86] => (Allow) %ProgramFiles(x86)%\Windows Media Player\wmplayer.exe FirewallRules: [WMP-Out-TCP-x86] => (Allow) %ProgramFiles(x86)%\Windows Media Player\wmplayer.exe FirewallRules: [{E926E57D-011D-4F63-BCC5-FFCFDC28D091}] => (Allow) %ProgramFiles(x86)%\Windows Media Player\wmplayer.exe FirewallRules: [{CE504808-152F-4073-8BB9-0F8E7C4D30C6}] => (Allow) %ProgramFiles(x86)%\Windows Media Player\wmplayer.exe FirewallRules: [{AB3FBA72-52C3-4476-9A38-230DBE05659B}] => (Allow) %ProgramFiles(x86)%\Windows Media Player\wmplayer.exe FirewallRules: [{A8616B58-176D-4754-BFDE-646050AF6178}] => (Allow) C:\Users\Del\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe FirewallRules: [{2094D451-408F-42B5-B104-79CD697DE53F}] => (Allow) C:\Program Files\AVAST Software\Avast\ng\vbox\aswFe.exe FirewallRules: [{417A793D-7470-4EE0-B25E-9EBF1F6227BE}] => (Allow) C:\Program Files\AVAST Software\Avast\ng\vbox\aswFe.exe ==================== Restore Points ========================= 01-04-2016 22:29:36 Dell Update: eDellRoot Removal 04-04-2016 11:04:39 Windows Update 05-04-2016 09:57:33 Dell Update: eDellRoot Removal 08-04-2016 11:17:41 Dell Update: eDellRoot Removal 11-04-2016 16:06:47 Windows Update 14-04-2016 17:08:23 Dell Update: eDellRoot Removal 17-04-2016 17:13:36 Dell Update: eDellRoot Removal 20-04-2016 09:00:49 Windows Update 20-04-2016 20:14:35 Dell Update: eDellRoot Removal 24-04-2016 14:43:06 Dell Update: eDellRoot Removal 27-04-2016 19:40:46 Windows Update 04-05-2016 11:39:48 Windows Update 04-05-2016 11:39:48 Dell Update: eDellRoot Removal 07-05-2016 13:59:33 Dell Update: eDellRoot Removal 10-05-2016 15:41:56 Dell Update: eDellRoot Removal 10-05-2016 15:42:48 Dell Update: eDellRoot Removal 11-05-2016 14:34:04 Windows Update 13-05-2016 15:42:43 Dell Update: eDellRoot Removal 15-05-2016 19:11:16 Windows Update 17-05-2016 11:38:11 Dell Update: eDellRoot Removal 19-05-2016 18:28:01 Windows Update 20-05-2016 12:13:52 Dell Update: eDellRoot Removal 23-05-2016 16:40:49 Dell Update: eDellRoot Removal 23-05-2016 17:06:56 Windows Update 26-05-2016 19:22:31 Dell Update: eDellRoot Removal 26-05-2016 19:32:13 Dell Update: eDellRoot Removal 26-05-2016 19:36:38 Windows Update 29-05-2016 22:12:43 Dell Update: eDellRoot Removal 30-05-2016 11:43:17 Windows Update 02-06-2016 18:45:13 Dell Update: eDellRoot Removal 04-06-2016 16:49:21 Windows Update 05-06-2016 18:45:17 Dell Update: eDellRoot Removal 10-06-2016 18:32:07 Dell Update: eDellRoot Removal 10-06-2016 19:22:11 Windows Update 13-06-2016 19:09:49 Dell Update: eDellRoot Removal 14-06-2016 18:14:42 Windows Update 16-06-2016 19:09:50 Dell Update: eDellRoot Removal 16-06-2016 19:10:11 Dell Update: eDellRoot Removal 18-06-2016 17:43:07 Windows Update 19-06-2016 22:02:55 Dell Update: eDellRoot Removal 21-06-2016 18:53:06 Windows Update 23-06-2016 11:59:01 Dell Update: eDellRoot Removal 26-06-2016 17:04:18 Dell Update: eDellRoot Removal 26-06-2016 18:59:24 Windows Update ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors: ================== Error: (06/28/2016 08:20:15 AM) (Source: Application Hang) (EventID: 1002) (User: ) Description: The program iexplore.exe version 11.0.9600.17937 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 1ec0 Start Time: 01d1d10d31a846a0 Termination Time: 0 Application Path: C:\Program Files\Internet Explorer\iexplore.exe Report Id: Error: (06/28/2016 07:40:44 AM) (Source: Application Hang) (EventID: 1002) (User: ) Description: The program iexplore.exe version 11.0.9600.17937 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 574 Start Time: 01d1d107dfe65aad Termination Time: 87 Application Path: C:\Program Files\Internet Explorer\iexplore.exe Report Id: Error: (06/25/2016 05:44:39 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: CNQMUPDT.EXE, version: 2.5.0.0, time stamp: 0x53c4bba5 Faulting module name: CNMDWLD.DLL, version: 1.0.0.0, time stamp: 0x4f5eedc8 Exception code: 0xc0000005 Fault offset: 0x000023c6 Faulting process id: 0xf9c Faulting application start time: 0xCNQMUPDT.EXE0 Faulting application path: CNQMUPDT.EXE1 Faulting module path: CNQMUPDT.EXE2 Report Id: CNQMUPDT.EXE3 Error: (06/25/2016 05:32:54 PM) (Source: ESENT) (EventID: 490) (User: ) Description: taskhost (2352) WebCacheLocal: An attempt to open the file "C:\Users\Yvonne\AppData\Local\Microsoft\Windows\WebCache\V01.chk" for read / write access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The open file operation will fail with error -1032 (0xfffffbf8). Error: (06/22/2016 11:28:38 AM) (Source: ESENT) (EventID: 215) (User: ) Description: wlmail (6320) C:\Users\Yvonne\AppData\Local\Microsoft\Windows Live Mail\Calendars\: The backup has been stopped because it was halted by the client or the connection with the client failed. Error: (06/20/2016 09:42:34 AM) (Source: Application Hang) (EventID: 1002) (User: ) Description: The program iexplore.exe version 11.0.9600.17937 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 1fa8 Start Time: 01d1cacf8d7b7853 Termination Time: 10 Application Path: C:\Program Files\Internet Explorer\iexplore.exe Report Id: Error: (06/18/2016 04:44:36 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: iexplore.exe, version: 11.0.9600.17937, time stamp: 0x55a7f8da Faulting module name: MSHTML.dll, version: 11.0.9600.17937, time stamp: 0x55a811ac Exception code: 0xc00000fd Fault offset: 0x000a9897 Faulting process id: 0x614 Faulting application start time: 0xiexplore.exe0 Faulting application path: iexplore.exe1 Faulting module path: iexplore.exe2 Report Id: iexplore.exe3 Error: (06/18/2016 02:54:35 PM) (Source: Application Hang) (EventID: 1002) (User: ) Description: The program wlmail.exe version 14.0.8089.726 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 1640 Start Time: 01d1c968cabfee7d Termination Time: 16 Application Path: C:\Program Files\Windows Live\Mail\wlmail.exe Report Id: 2923de1c-355c-11e6-bce6-0024e811b7db Error: (06/17/2016 10:23:31 PM) (Source: DellUpdate) (EventID: 0) (User: ) Description: Failed in handling the PowerEvent. The error that occurred was: System.InvalidOperationException: The ChannelDispatcher at 'net.pipe://localhost/WinSvcReceiverPipe_4e9dbae5-7d0b-4c6f-af63-2dfcae65839d/Receiver_308fb0b1-585f-404c-abb4-6bedfed90039' with contract(s) '"IDellUpdateWcfSession"' is unable to open its IChannelListener. ---> System.InvalidOperationException: A registration already exists for URI 'net.pipe://localhost/WinSvcReceiverPipe_4e9dbae5-7d0b-4c6f-af63-2dfcae65839d/Receiver_308fb0b1-585f-404c-abb4-6bedfed90039'. at System.ServiceModel.Channels.UriPrefixTable`1.RegisterUri(Uri uri, HostNameComparisonMode hostNameComparisonMode, TItem item) at System.ServiceModel.Channels.ConnectionOrientedTransportManager`1.Register(TransportChannelListener channelListener) at System.ServiceModel.Channels.TransportManager.Open(TransportChannelListener channelListener) at System.ServiceModel.Channels.TransportManagerContainer.Open(SelectTransportManagersCallback selectTransportManagerCallback) at System.ServiceModel.Channels.TransportChannelListener.On.... Error: (06/16/2016 02:48:49 PM) (Source: Application Hang) (EventID: 1002) (User: ) Description: The program iexplore.exe version 11.0.9600.17937 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 900 Start Time: 01d1c7d56af37a42 Termination Time: 0 Application Path: C:\Program Files\Internet Explorer\iexplore.exe Report Id: System errors: ============= Error: (06/28/2016 05:14:40 PM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service. Error: (06/28/2016 09:21:31 AM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMService service. Error: (06/28/2016 09:01:48 AM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMService service. Error: (06/28/2016 08:17:00 AM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service. Error: (06/28/2016 07:59:54 AM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Garmin Device Interaction Service service. Error: (06/28/2016 07:59:54 AM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the EFS service. Error: (06/28/2016 07:55:28 AM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Garmin Device Interaction Service service. Error: (06/28/2016 07:55:28 AM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the EFS service. Error: (06/26/2016 06:18:32 PM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service. Error: (06/25/2016 05:43:55 PM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMService service. ==================== Memory info =========================== Processor: Pentium(R) Dual-Core CPU E5300 @ 2.60GHz Percentage of memory in use: 67% Total physical RAM: 3061.16 MB Available physical RAM: 991.4 MB Total Virtual: 6120.63 MB Available Virtual: 3604.43 MB ==================== Drives ================================ Drive c: (OS) (Fixed) (Total:232.88 GB) (Free:45.31 GB) NTFS ==>[drive with boot components (obtained from BCD)] ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (Size: 232.9 GB) (Disk ID: CBAB01D2) Partition 1: (Active) - (Size=232.9 GB) - (Type=07 NTFS) ==================== End of Addition.txt ============================