MiniToolBox by Farbar Version: 17-06-2016 Ran by user (administrator) on 03-09-2016 at 17:39:52 Running from "C:\Users\user\Desktop" Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86) Model: Aspire 6930Z Manufacturer: Acer Boot Mode: Normal *************************************************************************** ========================= Flush DNS: =================================== Windows IP Configuration Successfully flushed the DNS Resolver Cache. ========================= IE Proxy Settings: ============================== Proxy is not enabled. No Proxy Server is set. ========================= FF Proxy Settings: ============================== ========================= Hosts content: ================================= 127.0.0.1 localhost ========================= IP Configuration: ================================ 150Mbps Wireless 802.11b/g/n Nano USB Adapter = Wireless Network Connection 2 (Connected) Atheros AR5B91 Wireless Network Adapter = Wireless Network Connection (Media disconnected) Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller = Local Area Connection (Media disconnected) # ---------------------------------- # IPv4 Configuration # ---------------------------------- pushd interface ipv4 reset set global defaultcurhoplimit=64 icmpredirects=enabled popd # End of IPv4 configuration Windows IP Configuration Host Name . . . . . . . . . . . . : user-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : Home Wireless LAN adapter Wireless Network Connection 2: Connection-specific DNS Suffix . : Home Description . . . . . . . . . . . : 150Mbps Wireless 802.11b/g/n Nano USB Adapter Physical Address. . . . . . . . . : 80-1F-02-6C-75-EE DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2a02:c7d:5993:6e00:982:5ee:8b26:e4d2(Preferred) IPv6 Address. . . . . . . . . . . : fdb7:f841:6d1d:0:982:5ee:8b26:e4d2(Preferred) Temporary IPv6 Address. . . . . . : 2a02:c7d:5993:6e00:6512:7ae9:b9b9:9631(Preferred) Temporary IPv6 Address. . . . . . : fdb7:f841:6d1d:0:6512:7ae9:b9b9:9631(Preferred) Link-local IPv6 Address . . . . . : fe80::982:5ee:8b26:e4d2%13(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.0.8(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : 03 September 2016 17:28:14 Lease Expires . . . . . . . . . . : 04 September 2016 17:28:14 Default Gateway . . . . . . . . . : fe80::7e4c:a5ff:feae:ce84%13 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DHCPv6 IAID . . . . . . . . . . . : 343940866 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-C8-42-12-00-23-8B-23-BA-BA DNS Servers . . . . . . . . . . . : fdb7:f841:6d1d:0:7e4c:a5ff:feae:ce84 192.168.0.1 NetBIOS over Tcpip. . . . . . . . : Enabled Wireless LAN adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Atheros AR5B91 Wireless Network Adapter Physical Address. . . . . . . . . : 00-24-2B-01-D7-74 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : lan Description . . . . . . . . . . . : Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller Physical Address. . . . . . . . . : 00-23-8B-23-BA-BA DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 6: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.lan Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 7: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Home Description . . . . . . . . . . . : isatap.Home Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 11: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{71A0D45F-BB48-4010-A2C5-DAAB90030ED9} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Server: UnKnown Address: fdb7:f841:6d1d:0:7e4c:a5ff:feae:ce84 Name: google.com Addresses: 2a00:1450:4009:809::200e 216.58.198.174 Pinging google.com [2a00:1450:4009:809::200e] from 2a02:c7d:5993:6e00:6512:7ae9:b9b9:9631 with 32 bytes of data: Reply from 2a00:1450:4009:809::200e: time=17ms Reply from 2a00:1450:4009:809::200e: time=12ms Ping statistics for 2a00:1450:4009:809::200e: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 12ms, Maximum = 17ms, Average = 14ms Server: UnKnown Address: fdb7:f841:6d1d:0:7e4c:a5ff:feae:ce84 Name: yahoo.com Addresses: 2001:4998:58:c02::a9 2001:4998:c:a06::2:4008 2001:4998:44:204::a7 98.139.183.24 206.190.36.45 98.138.253.109 Pinging yahoo.com [2001:4998:44:204::a7] from 2a02:c7d:5993:6e00:6512:7ae9:b9b9:9631 with 32 bytes of data: Reply from 2001:4998:44:204::a7: time=116ms Reply from 2001:4998:44:204::a7: time=118ms Ping statistics for 2001:4998:44:204::a7: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 116ms, Maximum = 118ms, Average = 117ms Pinging 127.0.0.1 with 32 bytes of data: Reply from 127.0.0.1: bytes=32 time<1ms TTL=64 Reply from 127.0.0.1: bytes=32 time=1ms TTL=64 Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 1ms, Average = 0ms =========================================================================== Interface List 13 ...80 1f 02 6c 75 ee ...... 150Mbps Wireless 802.11b/g/n Nano USB Adapter 11 ...00 24 2b 01 d7 74 ...... Atheros AR5B91 Wireless Network Adapter 10 ...00 23 8b 23 ba ba ...... Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller 1 ........................... Software Loopback Interface 1 12 ...00 00 00 00 00 00 00 e0 isatap.lan 15 ...00 00 00 00 00 00 00 e0 isatap.Home 14 ...00 00 00 00 00 00 00 e0 isatap.{71A0D45F-BB48-4010-A2C5-DAAB90030ED9} =========================================================================== IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.8 25 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306 192.168.0.0 255.255.255.0 On-link 192.168.0.8 281 192.168.0.8 255.255.255.255 On-link 192.168.0.8 281 192.168.0.255 255.255.255.255 On-link 192.168.0.8 281 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 192.168.0.8 281 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306 255.255.255.255 255.255.255.255 On-link 192.168.0.8 281 =========================================================================== Persistent Routes: None IPv6 Route Table =========================================================================== Active Routes: If Metric Network Destination Gateway 13 281 ::/0 fe80::7e4c:a5ff:feae:ce84 1 306 ::1/128 On-link 13 33 2a02:c7d:5993:6e00::/64 On-link 13 281 2a02:c7d:5993:6e00:982:5ee:8b26:e4d2/128 On-link 13 281 2a02:c7d:5993:6e00:6512:7ae9:b9b9:9631/128 On-link 13 33 fdb7:f841:6d1d::/64 On-link 13 281 fdb7:f841:6d1d:0:982:5ee:8b26:e4d2/128 On-link 13 281 fdb7:f841:6d1d:0:6512:7ae9:b9b9:9631/128 On-link 13 281 fe80::/64 On-link 13 281 fe80::982:5ee:8b26:e4d2/128 On-link 1 306 ff00::/8 On-link 13 281 ff00::/8 On-link =========================================================================== Persistent Routes: None ========================= Winsock entries ===================================== Catalog5 01 C:\Windows\system32\NLAapi.dll [48640] (Microsoft Corporation) Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation) Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation) Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation) Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation) Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 11 C:\Windows\system32\vsocklib.dll [File not found] () Catalog9 12 C:\Windows\system32\vsocklib.dll [File not found] () ========================= Event log errors: =============================== Application errors: ================== Error: (09/02/2016 05:51:07 PM) (Source: Application Error) (User: ) Description: Windows cannot access the file C:\Windows\Prefetch\AgAppLaunch.db for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Host Process for Windows Services because of this error. Program: Host Process for Windows Services File: C:\Windows\Prefetch\AgAppLaunch.db The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C000009C Disk type: 3 Error: (09/02/2016 05:51:07 PM) (Source: Application Error) (User: ) Description: Faulting application svchost.exe_SysMain, version 6.0.6001.18000, time stamp 0x47918b89, faulting module sysmain.dll, version 6.0.6002.18005, time stamp 0x49e03808, exception code 0xc0000006, fault offset 0x0001abc1, process id 0xf30, application start time 0xsvchost.exe_SysMain0. Error: (09/02/2016 05:49:58 PM) (Source: Application Error) (User: ) Description: Windows cannot access the file C:\Windows\Prefetch\AgAppLaunch.db for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Host Process for Windows Services because of this error. Program: Host Process for Windows Services File: C:\Windows\Prefetch\AgAppLaunch.db The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C000009C Disk type: 3 Error: (09/02/2016 05:49:58 PM) (Source: Application Error) (User: ) Description: Faulting application svchost.exe_SysMain, version 6.0.6001.18000, time stamp 0x47918b89, faulting module sysmain.dll, version 6.0.6002.18005, time stamp 0x49e03808, exception code 0xc0000006, fault offset 0x0001abc1, process id 0xf58, application start time 0xsvchost.exe_SysMain0. Error: (09/02/2016 05:48:48 PM) (Source: Application Error) (User: ) Description: Windows cannot access the file C:\Windows\Prefetch\AgAppLaunch.db for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Host Process for Windows Services because of this error. Program: Host Process for Windows Services File: C:\Windows\Prefetch\AgAppLaunch.db The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C000009C Disk type: 3 Error: (09/02/2016 05:48:48 PM) (Source: Application Error) (User: ) Description: Faulting application svchost.exe_SysMain, version 6.0.6001.18000, time stamp 0x47918b89, faulting module sysmain.dll, version 6.0.6002.18005, time stamp 0x49e03808, exception code 0xc0000006, fault offset 0x0001abc1, process id 0x4b0, application start time 0xsvchost.exe_SysMain0. Error: (09/01/2016 07:16:57 PM) (Source: System Restore) (User: ) Description: Failed to create restore point on volume (Process = C:\Program Files\VS Revo Group\Revo Uninstaller\Revouninstaller.exe Files\VS Revo Group\Revo Uninstaller\Revouninstaller.exe" ; Descripton = Revo Uninstaller's restore point - Spamihilator 1.6.0 (32 bit); Hr = 0x8000ffff). Error: (09/01/2016 07:16:55 PM) (Source: VSS) (User: ) Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040154. Operation: Gathering Writer Data Executing Asynchronous Operation Context: Execution Context: Requestor Current State: GatherWriterMetadata Error: (09/01/2016 07:16:55 PM) (Source: VSS) (User: ) Description: Volume Shadow Copy Service error: The VSS event class is not registered. This will prevent any VSS writers from receiving events. This may be caused due to a setup failure or as a result of an application's installer or uninstaller. Operation: Gathering Writer Data Executing Asynchronous Operation Context: Execution Context: Requestor Current State: GatherWriterMetadata Error: (09/01/2016 04:31:11 PM) (Source: Application Error) (User: ) Description: Windows cannot access the file C:\Windows\Prefetch\AgAppLaunch.db for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Host Process for Windows Services because of this error. Program: Host Process for Windows Services File: C:\Windows\Prefetch\AgAppLaunch.db The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C000009C Disk type: 3 System errors: ============= Error: (09/03/2016 05:28:12 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY) Description: C:\Windows\system32\athihvs.dll126 Error: (09/02/2016 05:56:11 PM) (Source: Service Control Manager) (User: ) Description: 1Restart the serviceWLAN AutoConfig%%1056 = An instance of the service is already running. Error: (09/02/2016 05:55:02 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY) Description: C:\Windows\system32\athihvs.dll126 Error: (09/02/2016 05:51:11 PM) (Source: Service Control Manager) (User: ) Description: Windows Driver Foundation - User-mode Driver Framework23000001Restart the service Error: (09/02/2016 05:51:11 PM) (Source: Service Control Manager) (User: ) Description: Portable Device Enumerator Service23000001Restart the service Error: (09/02/2016 05:51:11 PM) (Source: Service Control Manager) (User: ) Description: WLAN AutoConfig23000001Restart the service Error: (09/02/2016 05:51:11 PM) (Source: Service Control Manager) (User: ) Description: Diagnostic System Host3 Error: (09/02/2016 05:51:11 PM) (Source: Service Control Manager) (User: ) Description: Desktop Window Manager Session Manager23000001Restart the service Error: (09/02/2016 05:51:11 PM) (Source: Service Control Manager) (User: ) Description: Distributed Link Tracking Client23000001Restart the service Error: (09/02/2016 05:51:11 PM) (Source: Service Control Manager) (User: ) Description: Superfetch3 Microsoft Office Sessions: ========================= Error: (09/02/2016 05:51:07 PM) (Source: Application Error)(User: ) Description: C:\Windows\Prefetch\AgAppLaunch.dbHost Process for Windows ServicesC000009C3 Error: (09/02/2016 05:51:07 PM) (Source: Application Error)(User: ) Description: svchost.exe_SysMain6.0.6001.1800047918b89sysmain.dll6.0.6002.1800549e03808c00000060001abc1f3001d2053a0cf43d8b Error: (09/02/2016 05:49:58 PM) (Source: Application Error)(User: ) Description: C:\Windows\Prefetch\AgAppLaunch.dbHost Process for Windows ServicesC000009C3 Error: (09/02/2016 05:49:58 PM) (Source: Application Error)(User: ) Description: svchost.exe_SysMain6.0.6001.1800047918b89sysmain.dll6.0.6002.1800549e03808c00000060001abc1f5801d20539e4b5895b Error: (09/02/2016 05:48:48 PM) (Source: Application Error)(User: ) Description: C:\Windows\Prefetch\AgAppLaunch.dbHost Process for Windows ServicesC000009C3 Error: (09/02/2016 05:48:48 PM) (Source: Application Error)(User: ) Description: svchost.exe_SysMain6.0.6001.1800047918b89sysmain.dll6.0.6002.1800549e03808c00000060001abc14b001d20539c3dcb084 Error: (09/01/2016 07:16:57 PM) (Source: System Restore)(User: ) Description: C:\Program Files\VS Revo Group\Revo Uninstaller\Revouninstaller.exe Files\VS Revo Group\Revo Uninstaller\Revouninstaller.exe" Revo Uninstaller's restore point - Spamihilator 1.6.0 (32 bit)0x8000ffff Error: (09/01/2016 07:16:55 PM) (Source: VSS)(User: ) Description: CoCreateInstance0x80040154 Operation: Gathering Writer Data Executing Asynchronous Operation Context: Execution Context: Requestor Current State: GatherWriterMetadata Error: (09/01/2016 07:16:55 PM) (Source: VSS)(User: ) Description: Operation: Gathering Writer Data Executing Asynchronous Operation Context: Execution Context: Requestor Current State: GatherWriterMetadata Error: (09/01/2016 04:31:11 PM) (Source: Application Error)(User: ) Description: C:\Windows\Prefetch\AgAppLaunch.dbHost Process for Windows ServicesC000009C3 CodeIntegrity Errors: =================================== Date: 2016-05-13 22:07:03.164 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system. Date: 2016-05-13 22:07:03.118 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system. Date: 2016-05-13 22:07:03.086 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system. Date: 2016-05-13 22:07:03.040 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system. Date: 2016-05-13 22:07:02.977 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system. =========================== Installed Programs ============================ Acer Arcade Deluxe (HKLM\...\{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 2.0.5702 - CyberLink Corp.) Hidden Acer Arcade Deluxe (HKLM\...\InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 2.0.5702 - CyberLink Corp.) Acer Crystal Eye webcam (HKLM\...\{4BB1DCED-84D3-47F9-B718-5947E904593E}) (Version: 7.32.701.13 - Acer Crystal Eye webcam) Acer Crystal Eye Webcam (HKLM\...\{DD1DED37-2486-4F56-8F89-56AA814003F5}) (Version: 2.0.0.17 - Acer Crystal Eye Webcam) Acer eAudio Management (HKLM\...\{57265292-228A-41FA-9AEC-4620CBCC2739}) (Version: 3.0.3009 - CyberLink Corp.) Acer eDataSecurity Management (HKLM\...\{A5633652-3795-4829-BB0B-644F0279E279}) (Version: 3.0.3065 - Egis Inc.) Acer Empowering Technology (HKLM\...\{8F1B6239-FEA0-450A-A950-B05276CE177C}) (Version: 3.0.3010 - Acer Incorporated) Acer ePower Management (HKLM\...\{58E5844B-7CE2-413D-83D1-99294BF6C74F}) (Version: 3.0.3014 - Acer Incorporated) Acer eRecovery Management (HKLM\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 3.0.3014 - Acer Incorporated) Acer eSettings Management (HKLM\...\{13D85C14-2B85-419F-AC41-C7F21E68B25D}) (Version: 3.0.3007 - Acer Incorporated) Acer GameZone Console 2.0.1.1 (HKLM\...\Acer GameZone Console_is1) (Version: - Oberon Media, Inc.) Acer GridVista (HKLM\...\GridVista) (Version: 2.72.317 - ) Acer Mobility Center Plug-In (HKLM\...\{11316260-6666-467B-AC34-183FCB5D4335}) (Version: 3.0.3000 - Acer Inc.) Acer ScreenSaver (HKLM\...\{79DD56FC-DB8B-47F5-9C80-78B62E05F9BC}) (Version: 1.11.0701 - Acer Incorporated) Acrobat.com (HKLM\...\{77DCDCE3-2DED-62F3-8154-05E745472D07}) (Version: 0.0.0 - Adobe Systems Incorporated) Hidden Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated) Activation Assistant for the 2007 Microsoft Office suites (HKLM\...\{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}) (Version: 1.0 - Microsoft Corporation) Hidden Activation Assistant for the 2007 Microsoft Office suites (HKLM\...\Activation Assistant for the 2007 Microsoft Office suites) (Version: - Microsoft Corporation) Adobe AIR (HKLM\...\{00203668-8170-44A0-BE44-B632FA4D780F}) (Version: 1.0.8.4990 - Adobe Systems Inc.) Hidden Adobe AIR (HKLM\...\Adobe AIR) (Version: 1.0.4990 - Adobe Systems Inc.) Adobe Flash Player 22 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 22.0.0.209 - Adobe Systems Incorporated) Adobe Reader XI (11.0.10) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated) Alice Greenfingers (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-112920767}) (Version: - Oberon Media) Atheros Communications Inc.(R) AR8121/AR8113/AR8114 Gigabit/Fast Ethernet Driver (HKLM\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.30 - Atheros Communications Inc.) Azada (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-113080210}) (Version: - Oberon Media) Backspin Billiards (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111543617}) (Version: - Oberon Media) Big Kahuna Reef (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110322783}) (Version: - Oberon Media) Bookworm Deluxe (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110113233}) (Version: - Oberon Media) Bricks of Egypt (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-11029123}) (Version: - Oberon Media) Cake Mania (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111199750}) (Version: - Oberon Media) CCleaner (HKLM\...\CCleaner) (Version: 5.11 - Piriform) Chicken Invaders 3 (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-112531267}) (Version: - Oberon Media) Chuzzle (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110411970}) (Version: - Oberon Media) CyberLink PowerDirector (HKLM\...\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 6.5.3023e - CyberLink Corp.) Hidden CyberLink PowerDirector (HKLM\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 6.5.3023e - CyberLink Corp.) Diner Dash Flo on the Go (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111872660}) (Version: - Oberon Media) eSobi v2 (HKLM\...\{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.3.000201 - esobi Inc.) Hidden eSobi v2 (HKLM\...\InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.3.000201 - esobi Inc.) Flip Words 2 (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-112310577}) (Version: - Oberon Media) FM Genie Scout 15 version 1.0 15.3.2 beta 13 (HKLM\...\FM Genie Scout 15_is1) (Version: 1.0 15.3.2 beta 13 - ) FM Genie Scout 16 version 1.0 16.3.2 (HKLM\...\FM Genie Scout 16_is1) (Version: 1.0 16.3.2 - ) Football Manager 2015 (HKLM\...\Steam App 295270) (Version: - Sports Interactive) Football Manager 2016 (HKLM\...\Steam App 378120) (Version: - SPORTS INTERACTIVE) Foxit Reader (HKLM\...\Foxit Reader_is1) (Version: 7.3.4.311 - Foxit Software Inc.) Google Chrome (HKLM\...\Google Chrome) (Version: 49.0.2623.112 - Google Inc.) Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.30.3 - Google Inc.) Hidden HDAUDIO Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_HDA_HSF) (Version: 7.80.4.63 - Conexant Systems) Intel(R) Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: - Intel Corporation) Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version: - Intel Corporation) Jewel Quest Solitaire (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111771833}) (Version: - Oberon Media) Kick N Rush (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111324990}) (Version: - Oberon Media) Launch Manager (HKLM\...\LManager) (Version: - ) LightScribe 1.4.142.1 (HKLM\...\{CE386A4E-D0DA-4208-8235-BCE43275C694}) (Version: 1.4.142.1 - http://www.lightscribe.com) Hidden Mahjong Escape Ancient China (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111252743}) (Version: - Oberon Media) Mahjongg Artifacts (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111692950}) (Version: - Oberon Media) Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation) Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation) Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.9.218.0 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50428.0 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation) Microsoft Works (HKLM\...\{6D52C408-B09A-4520-9B18-475B81D393F1}) (Version: 08.05.0818 - Microsoft Corporation) Mozilla Firefox 48.0.2 (x86 en-GB) (HKLM\...\Mozilla Firefox 48.0.2 (x86 en-GB)) (Version: 48.0.2 - Mozilla) Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 48.0.2.6079 - Mozilla) Mozilla Thunderbird 45.2.0 (x86 en-GB) (HKLM\...\Mozilla Thunderbird 45.2.0 (x86 en-GB)) (Version: 45.2.0 - Mozilla) MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation) Mystery Case Files - Huntsville (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111118433}) (Version: - Oberon Media) Mystery Solitaire - Secret Island (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111796363}) (Version: - Oberon Media) NTI Backup Now 5 (HKLM\...\InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}) (Version: 5.1.2.606 - NewTech Infosystems) NTI Backup Now Standard (HKLM\...\{12EFA1A4-AC3B-443C-8143-237EDE760403}) (Version: 5.1.2.606 - NewTech Infosystems) Hidden NTI Media Maker 8 (HKLM\...\{2413930C-8309-47A6-BC61-5EF27A4222BC}) (Version: 8.0.2.6329 - NewTech Infosystems) Hidden NTI Media Maker 8 (HKLM\...\InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}) (Version: 8.0.2.6329 - NewTech Infosystems) OpenOffice 4.1.2 (HKLM\...\{4E96CB8B-444E-4EA3-8EF4-26060B0B411F}) (Version: 4.12.9782 - Apache Software Foundation) Orion (HKLM\...\{5B63A470-9334-44D1-AF61-6CE2DB565AE9}) (Version: 2.0.1 - Convesoft) PhotoNow! (HKLM\...\{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.4619 - CyberLink Corp.) Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7285 - Realtek Semiconductor Corp.) Realtek USB 2.0 Card Reader (HKLM\...\{DC24971E-1946-445D-8A82-CE685433FA7D}) (Version: - Realtek Semiconductor Corp.) Revo Uninstaller 1.95 (HKLM\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group) Revo Uninstaller 2.0.0 (HKLM\...\{A28DBDA2-3CC7-4ADC-8BFE-66D7743C6C97}_is1) (Version: 2.0.0 - VS Revo Group, Ltd.) Steam (HKLM\...\Steam) (Version: 2.10.91.91 - Valve Corporation) Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 11.1.4.0 - Synaptics) Turbo Pizza (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-113009953}) (Version: - Oberon Media) Winbond CIR Device Drivers (HKLM\...\{10F498FF-5392-4DF3-8F73-FE172A9F3800}) (Version: 7.60.1012 - Winbond Electronics Corporation) Windows 7 Upgrade Advisor (HKLM\...\{AB05F2C8-F608-403b-95E1-FD8ADFACD31E}) (Version: 2.0.5000.0 - Microsoft Corporation) Zuma Deluxe (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110111700}) (Version: - Oberon Media) ========================= Devices: ================================ ========================= Memory info: =================================== Percentage of memory in use: 64% Total physical RAM: 3000.12 MB Available physical RAM: 1053.52 MB Total Virtual: 6204.49 MB Available Virtual: 4149.15 MB ========================= Partitions: ===================================== 1 Drive c: (ACER) (Fixed) (Total:219.34 GB) (Free:131.24 GB) NTFS ========================= Users: ======================================== User accounts for \\USER-PC Administrator Guest user ========================= Minidump Files ================================== C:\Windows\Minidump\Mini051416-01.dmp C:\Windows\Minidump\Mini051616-01.dmp C:\Windows\Minidump\Mini051616-02.dmp C:\Windows\Minidump\Mini051716-01.dmp C:\Windows\Minidump\Mini051916-01.dmp C:\Windows\Minidump\Mini052016-01.dmp C:\Windows\Minidump\Mini052016-02.dmp C:\Windows\Minidump\Mini052116-01.dmp C:\Windows\Minidump\Mini052116-02.dmp C:\Windows\Minidump\Mini052316-01.dmp C:\Windows\Minidump\Mini052516-01.dmp C:\Windows\Minidump\Mini052616-01.dmp C:\Windows\Minidump\Mini052616-02.dmp C:\Windows\Minidump\Mini052616-03.dmp C:\Windows\Minidump\Mini052716-01.dmp C:\Windows\Minidump\Mini060116-01.dmp C:\Windows\Minidump\Mini080716-01.dmp **** End of log ****