Additional scan result of Farbar Recovery Scan Tool (x64) Version: 20-11-2016 01 Ran by XxF00L2UxX (20-11-2016 18:18:23) Running from C:\Users\XxF00L2UxX\Desktop Windows 7 Home Premium Service Pack 1 (X64) (2011-01-22 04:03:24) Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Administrator (S-1-5-21-1650318354-1133879312-1467673443-500 - Administrator - Enabled) => C:\Users\Administrator Bubba (S-1-5-21-1650318354-1133879312-1467673443-1000 - Administrator - Enabled) => C:\Users\Bubba Guest (S-1-5-21-1650318354-1133879312-1467673443-501 - Limited - Enabled) HomeGroupUser$ (S-1-5-21-1650318354-1133879312-1467673443-1008 - Limited - Enabled) XxF00L2UxX (S-1-5-21-1650318354-1133879312-1467673443-1180 - Administrator - Enabled) => C:\Users\XxF00L2UxX ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Microsoft Security Essentials (Enabled - Up to date) {71A27EC9-3DA6-45FC-60A7-004F623C6189} AV: AVG Internet Security (Enabled - Up to date) {4D41356F-32AD-7C42-C820-63775EE4F413} AS: Microsoft Security Essentials (Enabled - Up to date) {CAC39F2D-1B9C-4A72-5A17-3B3D19BB2B34} AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: AVG Internet Security (Enabled - Up to date) {F620D48B-1497-73CC-F290-58052563BEAE} FW: AVG Internet Security (Enabled) {757AB44A-78C2-7D1A-E37F-CA42A037B368} ==================== Installed Programs ====================== (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) AVG (HKLM\...\AvgZen) (Version: 1.111.2.45832 - AVG Technologies) AVG (Version: 16.131.7924 - AVG Technologies) Hidden AVG 2016 (Version: 16.0.4664 - AVG Technologies) Hidden AVG Driver Updater (HKLM-x32\...\AVG Driver Updater) (Version: 2.2.2 - AVG Netherlands B.V) AVG Driver Updater (x32 Version: 2.2.2 - AVG Netherlands B.V) Hidden AVG PC TuneUp (HKLM-x32\...\AVG PC TuneUp) (Version: 16.62.2.46691 - AVG Technologies) AVG PC TuneUp (x32 Version: 16.62.4 - AVG Technologies) Hidden AVG Protection (HKLM\...\AVG) (Version: 2016.131.7924 - AVG Technologies) AVG Web TuneUp (HKLM-x32\...\AVG Web TuneUp) (Version: 4.3.6.255 - AVG Technologies) AVG Zen (Version: 1.111.9 - AVG Technologies) Hidden AXIS Media Control Embedded Installer (HKLM-x32\...\{6285BF65-DC04-4E8E-BAB3-22393956762D}) (Version: 5.9.101 - Axis Communications) Dell Resource CD (HKLM-x32\...\{42929F0F-CE14-47AF-9FC7-FF297A603021}) (Version: 1.00.0000 - Dell Inc.) FMW 1 (Version: 1.132.1 - AVG Technologies) Hidden GEAR driver installer for AMD64 and Intel EM64T (HKLM\...\{50CBBEC7-1010-41C5-8718-A1A6FEDD9C3A}) (Version: 2.003.1 - GEAR Software, Inc.) Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.99 - Google Inc.) Google Update Helper (x32 Version: 1.3.21.65 - Google Inc.) Hidden Google Update Helper (x32 Version: 1.3.31.5 - Google Inc.) Hidden Intel(R) Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.5.0.1029 - Intel Corporation) Internet Explorer (Enable DEP) (HKLM\...\{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb) (Version: - ) Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation) Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.10.205.0 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50709.0 - Microsoft Corporation) Microsoft SQL Server Compact 3.5 Design Tools ENU (HKLM-x32\...\{2E5C075E-11AB-4BDD-918C-7B9A68953FF8}) (Version: 3.5.5386.0 - Microsoft Corporation) Microsoft SQL Server Compact 3.5 ENU (HKLM-x32\...\{BCC899FE-2DAA-460C-A5FB-60291E73D9C3}) (Version: 3.5.5386.0 - Microsoft Corporation) Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation) Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation) Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23918 (HKLM-x32\...\{dab68466-3a7d-41a8-a5cf-415e3ff8ef71}) (Version: 14.0.23918.0 - Microsoft Corporation) Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24123 (HKLM-x32\...\{206898cc-4b41-4d98-ac28-9f9ae57f91fe}) (Version: 14.0.24123.0 - Microsoft Corporation) Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation) MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation) NEXIQ RP1210A Drivers (HKLM-x32\...\NEXIQ RP1210A Drivers) (Version: 2.0 (06/27/2005) - NEXIQ Technologies) Security Task Manager 2.1g (HKLM-x32\...\Security Task Manager) (Version: 2.1g - Neuber Software) ==================== Custom CLSID (Whitelisted): ========================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) ==================== Scheduled Tasks (Whitelisted) ============= (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) Task: {15FC43E9-FA34-4C0F-BD57-E72541A8222A} - System32\Tasks\Microsoft\Microsoft Antimalware\Microsoft Antimalware Scheduled Scan => c:\Program Files\Microsoft Security Client\\MpCmdRun.exe [2016-08-30] (Microsoft Corporation) Task: {245B20DB-CB7C-4470-8ECE-32117555586E} - System32\Tasks\AVG Driver Updater Scan => C:\Program Files (x86)\AVG Driver Updater\AVG Driver Updater.exe [2016-08-10] (AVG Netherlands B.V) Task: {477044ED-9D30-4EE4-B0B5-F5A08F4D9948} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2016-11-19] (Google Inc.) Task: {4B365215-24C3-44C8-A585-AF5C8826E149} - System32\Tasks\{8BAA29FC-507C-4146-8FC0-9735C9B127D3} => pcalua.exe -a C:\Users\Bubba\Desktop\jinit13122.exe -d C:\Users\Bubba\Desktop Task: {6B3C0D72-308D-4F7F-B5CD-DDEC6E2AD644} - System32\Tasks\Adobe Reader and Acrobat Manager => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe Task: {87D376FA-B188-48C1-9989-EE1B6E6D46E6} - System32\Tasks\AVG Driver Updater Startup => C:\Program Files (x86)\AVG Driver Updater\AVG Driver Updater.exe [2016-08-10] (AVG Netherlands B.V) Task: {8E87D72D-47D0-4A1A-82AF-F8392E60067C} - System32\Tasks\Microsoft\Microsoft Antimalware\MpIdleTask => c:\Program Files\Microsoft Security Client\\MpCmdRun.exe [2016-08-30] (Microsoft Corporation) Task: {B0C4E2F4-45F9-470D-BE1A-9C50DBA2D5E8} - System32\Tasks\AVG EUpdate Task => avgsetupx.exe Task: {B46F63A2-B858-46EB-AE6B-A1328E919DBB} - System32\Tasks\IHSelfDeleteTASK => /C DEL C:\Users\Bubba\AppData\Local\Temp\IHUA257.tmp.exe <==== ATTENTION Task: {D98F6EF3-A0A4-4A03-B16D-5739243C683F} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2016-11-19] (Google Inc.) Task: {F0E7115A-8681-4BD3-8A95-D2B69EBFCC35} - System32\Tasks\IHUninstallTrackingTASK => /C DEL C:\Users\Bubba\AppData\Local\Temp\IHU9FE6.tmp.exe <==== ATTENTION (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.) Task: C:\Windows\Tasks\AVG Driver Updater Scan.job => C:\Program Files (x86)\AVG Driver Updater\AVG Driver Updater.exe Task: C:\Windows\Tasks\AVG Driver Updater Startup.job => C:\Program Files (x86)\AVG Driver Updater\AVG Driver Updater.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe ==================== Shortcuts ============================= (The entries could be listed to be restored or removed.) ==================== Loaded Modules (Whitelisted) ============== 2016-11-17 19:21 - 2016-11-17 19:20 - 00980552 ____N () C:\Program Files (x86)\AVG Web TuneUp\WtuSystemSupport.exe 2016-11-17 19:22 - 2016-11-17 19:20 - 02180680 _____ () C:\Program Files (x86)\AVG Web TuneUp\vprot.exe 2016-11-19 01:39 - 2016-11-08 16:03 - 02367080 _____ () C:\Program Files (x86)\Google\Chrome\Application\54.0.2840.99\libglesv2.dll 2016-11-19 01:39 - 2016-11-08 16:03 - 00107112 _____ () C:\Program Files (x86)\Google\Chrome\Application\54.0.2840.99\libegl.dll ==================== Alternate Data Streams (Whitelisted) ========= (If an entry is included in the fixlist, only the ADS will be removed.) AlternateDataStreams: C:\ProgramData:C5514E4DBEEB8788 [217] AlternateDataStreams: C:\Users\All Users:C5514E4DBEEB8788 [217] AlternateDataStreams: C:\ProgramData\Application Data:C5514E4DBEEB8788 [217] AlternateDataStreams: C:\Users\Bubba\Downloads\Getting Started.pdf:com.dropbox.attributes [168] AlternateDataStreams: C:\Users\Bubba\Downloads\grimm.mp3:com.dropbox.attributes [168] AlternateDataStreams: C:\Users\Bubba\Downloads\ReTainted.mp3:com.dropbox.attributes [168] ==================== Safe Mode (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\27377163.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PEVSystemStart => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\procexp90.Sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\27377163.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\PEVSystemStart => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\procexp90.Sys => ""="Driver" ==================== Association (Whitelisted) =============== (If an entry is included in the fixlist, the registry item will be restored to default or removed.) ==================== Internet Explorer trusted/restricted =============== (If an entry is included in the fixlist, it will be removed from the registry.) ==================== Hosts content: =============================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2009-07-13 21:34 - 2009-06-10 16:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts ==================== Other Areas ============================ (Currently there is no automatic fix for this section.) HKU\S-1-5-21-1650318354-1133879312-1467673443-1180\Control Panel\Desktop\\Wallpaper -> DNS Servers: 192.168.1.1 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 2) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1) Windows Firewall is enabled. ==================== MSCONFIG/TASK MANAGER disabled items == ==================== FirewallRules (Whitelisted) =============== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) FirewallRules: [{8634423C-360E-4A73-B4FD-7C46C23D0F9C}] => (Allow) C:\Program Files (x86)\DD20.4.6201110281617\DualDesk.exe FirewallRules: [{3D0C5DDC-63C1-4910-8F68-65063750A040}] => (Allow) C:\Program Files (x86)\DD20.4.6201110281617\DualDesk.exe FirewallRules: [{0510A707-B678-4BFC-9134-6FD92E504E88}] => (Allow) C:\Program Files (x86)\DD20.4.6201204170840\DualDesk.exe FirewallRules: [{FDC38F0F-F0DD-4CAE-80EE-897964FFE912}] => (Allow) C:\Program Files (x86)\DD20.4.6201204170840\DualDesk.exe FirewallRules: [{0C600387-0079-420E-A737-BE0159369627}] => (Allow) C:\Program Files (x86)\DD20.4.6201204170844\DualDesk.exe FirewallRules: [{0B5CFD52-ECD1-4714-9C1F-FAA300792E46}] => (Allow) C:\Program Files (x86)\DD20.4.6201204170844\DualDesk.exe FirewallRules: [{8FCAF217-1314-4E7F-B368-017DB4EBBBC6}] => (Allow) C:\Program Files (x86)\DD20.4.6201204170857\DualDesk.exe FirewallRules: [{F58D7955-F985-4909-B847-815BCB5E4B48}] => (Allow) C:\Program Files (x86)\DD20.4.6201204170857\DualDesk.exe FirewallRules: [{1C444B47-D1BF-4A0C-B422-756E29B98915}] => (Allow) C:\Program Files (x86)\DD20.4.6201205090825\DualDesk.exe FirewallRules: [{C7D2DB17-A05F-4F2F-82D5-077E312562F5}] => (Allow) C:\Program Files (x86)\DD20.4.6201205090825\DualDesk.exe FirewallRules: [{E2EF1A71-3269-493F-90D7-76BBDEF1A741}] => (Allow) C:\Program Files (x86)\DD20.4.6201205090846\DualDesk.exe FirewallRules: [{1122C060-E4E9-4A37-BFD9-49BE9110483D}] => (Allow) C:\Program Files (x86)\DD20.4.6201205090846\DualDesk.exe FirewallRules: [{8ED4743F-F32F-42D8-9634-D837D686DAB9}] => (Allow) C:\Program Files (x86)\DD20.4.6201208211435\DualDesk.exe FirewallRules: [{5DD64B9F-042A-4C51-982D-34005E872D0A}] => (Allow) C:\Program Files (x86)\DD20.4.6201208211435\DualDesk.exe FirewallRules: [{B24391CE-93A3-4696-8ED6-D206B0203B7A}] => (Allow) C:\Program Files (x86)\DD20.4.6201208211458\DualDesk.exe FirewallRules: [{F711F89B-354C-45E6-A684-B40E0C90722C}] => (Allow) C:\Program Files (x86)\DD20.4.6201208211458\DualDesk.exe FirewallRules: [TCP Query User{D349B4CD-8178-494E-8104-32D56E0EB9C4}C:\users\bubba\appdata\roaming\spotify\spotify.exe] => (Allow) C:\users\bubba\appdata\roaming\spotify\spotify.exe FirewallRules: [UDP Query User{E509B7D6-7D44-4AF6-AC49-6940107EE53A}C:\users\bubba\appdata\roaming\spotify\spotify.exe] => (Allow) C:\users\bubba\appdata\roaming\spotify\spotify.exe FirewallRules: [{7A9A69AA-FCE2-4A56-9BA9-B9A9E48886EF}] => (Allow) C:\Program Files (x86)\AVG\Av\avgnsa.exe FirewallRules: [{75138A93-CBA3-4E95-8CBF-033A8CDA7F88}] => (Allow) C:\Program Files (x86)\AVG\Av\avgnsa.exe FirewallRules: [{3644BB0B-F191-43DE-8F22-450332EF27C8}] => (Allow) C:\Program Files (x86)\AVG\Av\avgmfapx.exe FirewallRules: [{C6C2F72B-6E20-4E84-9476-2F7EA04FA3D0}] => (Allow) C:\Program Files (x86)\AVG\Av\avgmfapx.exe FirewallRules: [{91B3D4B8-362F-4266-A115-25F601201EBF}] => (Allow) C:\Program Files (x86)\AVG\Av\avgemca.exe FirewallRules: [{E5FEEC7C-5E90-4A1B-A573-A8B2DDD1C6EC}] => (Allow) C:\Program Files (x86)\AVG\Av\avgemca.exe FirewallRules: [{90F0387F-ECD7-498F-BAAF-D60B3E9600AA}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe ==================== Restore Points ========================= ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors: ================== Error: (11/20/2016 06:22:34 PM) (Source: VSS) (EventID: 12292) (User: ) Description: Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} [0x80070422, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. ]. Operation: Obtain a callable interface for this provider List interfaces for all providers supporting this context Query Shadow Copies Context: Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5} Class ID: {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} Snapshot Context: 13 Snapshot Context: 13 Execution Context: Coordinator Error: (11/20/2016 06:22:34 PM) (Source: VSS) (EventID: 13) (User: ) Description: Volume Shadow Copy Service information: The COM Server with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} and name SW_PROV cannot be started. [0x80070422, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. ] Operation: Obtain a callable interface for this provider List interfaces for all providers supporting this context Query Shadow Copies Context: Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5} Class ID: {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} Snapshot Context: 13 Snapshot Context: 13 Execution Context: Coordinator Error: (11/20/2016 05:43:52 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: TuneUpUtilitiesService64.exe, version: 16.62.2.46691, time stamp: 0x5819d93c Faulting module name: TuneUpUtilitiesService64.exe, version: 16.62.2.46691, time stamp: 0x5819d93c Exception code: 0xc0000005 Fault offset: 0x00000000000d0765 Faulting process id: 0xb5c Faulting application start time: 0x01d2437f90d2d255 Faulting application path: C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe Faulting module path: C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe Report Id: ceb61cdc-af72-11e6-872e-a4badba37e3d Error: (11/20/2016 05:43:50 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: TuneUpUtilitiesService64.exe, version: 16.62.2.46691, time stamp: 0x5819d93c Faulting module name: TuneUpUtilitiesService64.exe, version: 16.62.2.46691, time stamp: 0x5819d93c Exception code: 0xc0000005 Fault offset: 0x00000000000d0765 Faulting process id: 0x7b4 Faulting application start time: 0x01d2437f9022ac81 Faulting application path: C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe Faulting module path: C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe Report Id: ce085868-af72-11e6-872e-a4badba37e3d Error: (11/20/2016 05:43:32 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: TuneUpUtilitiesService64.exe, version: 16.62.2.46691, time stamp: 0x5819d93c Faulting module name: TuneUpUtilitiesService64.exe, version: 16.62.2.46691, time stamp: 0x5819d93c Exception code: 0xc0000005 Fault offset: 0x00000000000d0765 Faulting process id: 0x7c8 Faulting application start time: 0x01d2437f7cd6fda4 Faulting application path: C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe Faulting module path: C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe Report Id: c348a1ab-af72-11e6-872e-a4badba37e3d Error: (11/20/2016 05:43:17 PM) (Source: DbxSvc) (EventID: 320) (User: ) Description: Failed to connect to the driver: (-2147024894) The system cannot find the file specified. Error: (11/20/2016 04:40:51 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: TuneUpUtilitiesService64.exe, version: 16.62.2.46691, time stamp: 0x5819d93c Faulting module name: TuneUpUtilitiesService64.exe, version: 16.62.2.46691, time stamp: 0x5819d93c Exception code: 0xc0000005 Fault offset: 0x00000000000d0765 Faulting process id: 0xc3c Faulting application start time: 0x01d24376c367dc24 Faulting application path: C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe Faulting module path: C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe Report Id: 015e31ad-af6a-11e6-9626-a4badba37e3d Error: (11/20/2016 04:40:50 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: TuneUpUtilitiesService64.exe, version: 16.62.2.46691, time stamp: 0x5819d93c Faulting module name: TuneUpUtilitiesService64.exe, version: 16.62.2.46691, time stamp: 0x5819d93c Exception code: 0xc0000005 Fault offset: 0x00000000000d0765 Faulting process id: 0xae0 Faulting application start time: 0x01d24376c27e954a Faulting application path: C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe Faulting module path: C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe Report Id: 008a5735-af6a-11e6-9626-a4badba37e3d Error: (11/20/2016 04:40:35 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: TuneUpUtilitiesService64.exe, version: 16.62.2.46691, time stamp: 0x5819d93c Faulting module name: TuneUpUtilitiesService64.exe, version: 16.62.2.46691, time stamp: 0x5819d93c Exception code: 0xc0000005 Fault offset: 0x00000000000d0765 Faulting process id: 0x600 Faulting application start time: 0x01d24376a990a4fa Faulting application path: C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe Faulting module path: C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe Report Id: f7fec699-af69-11e6-9626-a4badba37e3d Error: (11/20/2016 04:40:07 PM) (Source: DbxSvc) (EventID: 320) (User: ) Description: Failed to connect to the driver: (-2147024894) The system cannot find the file specified. System errors: ============= Error: (11/20/2016 05:45:14 PM) (Source: WMPNetworkSvc) (EventID: 14332) (User: ) Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070422'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly. Error: (11/20/2016 05:44:29 PM) (Source: Service Control Manager) (EventID: 7001) (User: ) Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. Error: (11/20/2016 05:43:52 PM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: The AVG PC TuneUp Service service terminated unexpectedly. It has done this 3 time(s). Error: (11/20/2016 05:43:51 PM) (Source: Service Control Manager) (EventID: 7031) (User: ) Description: The AVG PC TuneUp Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 500 milliseconds: Restart the service. Error: (11/20/2016 05:43:50 PM) (Source: Service Control Manager) (EventID: 7031) (User: ) Description: The AVG PC TuneUp Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 250 milliseconds: Restart the service. Error: (11/20/2016 05:43:18 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The PAR1284 service failed to start due to the following error: The system cannot find the file specified. Error: (11/20/2016 05:43:17 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The AVG Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. Error: (11/20/2016 05:43:17 PM) (Source: Service Control Manager) (EventID: 7009) (User: ) Description: A timeout was reached (30000 milliseconds) while waiting for the AVG Service service to connect. Error: (11/20/2016 05:43:15 PM) (Source: BugCheck) (EventID: 1001) (User: ) Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x0000000000000020, 0xfffff8a00f106b30, 0xfffff8a00f106bb0, 0x000000000508021c). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 112016-62977-01. Error: (11/20/2016 05:42:31 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (EventID: 35) (User: NT AUTHORITY) Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware. CodeIntegrity: =================================== Date: 2015-08-18 02:30:44.364 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\AVG\AVG PC TuneUp\avgdumpx.exe because the set of per-page image hashes could not be found on the system. Date: 2015-08-18 02:30:44.052 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\AVG\AVG PC TuneUp\avgdumpx.exe because the set of per-page image hashes could not be found on the system. Date: 2015-08-18 02:30:43.740 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\AVG\AVG PC TuneUp\avgdumpa.exe because the set of per-page image hashes could not be found on the system. Date: 2015-08-18 02:30:43.444 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\AVG\AVG PC TuneUp\avgdumpa.exe because the set of per-page image hashes could not be found on the system. Date: 2015-08-18 02:30:29.575 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\AVG\AVG PC TuneUp\avgdumpx.exe because the set of per-page image hashes could not be found on the system. Date: 2015-08-18 02:30:29.263 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\AVG\AVG PC TuneUp\avgdumpx.exe because the set of per-page image hashes could not be found on the system. Date: 2015-08-18 02:30:28.889 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\AVG\AVG PC TuneUp\avgdumpx.exe because the set of per-page image hashes could not be found on the system. Date: 2015-08-18 02:30:28.561 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\AVG\AVG PC TuneUp\avgdumpx.exe because the set of per-page image hashes could not be found on the system. Date: 2015-08-18 02:30:28.171 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\AVG\AVG PC TuneUp\avgdumpa.exe because the set of per-page image hashes could not be found on the system. Date: 2015-08-18 02:30:27.797 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\AVG\AVG PC TuneUp\avgdumpa.exe because the set of per-page image hashes could not be found on the system. ==================== Memory info =========================== Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz Percentage of memory in use: 64% Total physical RAM: 2008.36 MB Available physical RAM: 704.05 MB Total Virtual: 4016.73 MB Available Virtual: 2076.29 MB ==================== Drives ================================ Drive c: (OS) (Fixed) (Total:138.26 GB) (Free:74.51 GB) NTFS Drive d: (Komplete Elements Mk2) (CDROM) (Total:4.27 GB) (Free:0 GB) UDF ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows 7 or 8) (Size: 149.1 GB) (Disk ID: E0000000) Partition 1: (Not Active) - (Size=110 MB) - (Type=DE) Partition 2: (Active) - (Size=10.7 GB) - (Type=07 NTFS) Partition 3: (Not Active) - (Size=138.3 GB) - (Type=07 NTFS) ==================== End of Addition.txt ============================