Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 16:10:07, on 03/01/2017 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.18538) FIREFOX: 50.1.0 (x86 en-GB) Boot mode: Normal Running processes: C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe C:\Program Files\Alienware\Command Center\AlienwareAlienFXController.exe C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe C:\Program Files\Alienware\Command Center\AlienwareTactXMacroController.exe C:\Program Files (x86)\Alienware On-Screen Display\AlienwareOn-ScreenDisplay.exe C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac C:\Program Files\Alienware\Command Center\AWCCApplicationWatcher32.exe C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe C:\Program Files\Alienware\Command Center\AlienFusionController.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Skype\Phone\Skype.exe C:\Users\Owner\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe, O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_111\bin\ssv.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_111\bin\jp2ssv.dll O4 - HKLM\..\Run: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe" O4 - HKLM\..\Run: [AlienwareOn-ScreenDisplay] C:\Program Files (x86)\Alienware On-Screen Display\AlienwareOn-ScreenDisplay.exe O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [Uploader] C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O8 - Extra context menu item: Append Link Page to Another PDF - res://C:\Program Files (x86)\Foxit Software\Foxit PhantomPDF\plugins\Creator\IEAddin\IEAddin.dll/IEContextMenuLinkAppendPDF.html O8 - Extra context menu item: Append to Another PDF - res://C:\Program Files (x86)\Foxit Software\Foxit PhantomPDF\plugins\Creator\IEAddin\IEAddin.dll/IEContextMenuCurrentAppendPDF.html O8 - Extra context menu item: Convert Link Page to Foxit PDF - res://C:\Program Files (x86)\Foxit Software\Foxit PhantomPDF\plugins\Creator\IEAddin\IEAddin.dll/IEContextMenuLinkNewPDF.html O8 - Extra context menu item: Convert to Foxit PDF - res://C:\Program Files (x86)\Foxit Software\Foxit PhantomPDF\plugins\Creator\IEAddin\IEAddin.dll/IEContextMenuCurrentNewPDF.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000 O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O15 - Trusted Zone: *.dell.com O15 - Trusted Zone: http://help.eset.com (HKLM) O15 - ESC Trusted Zone: http://help.eset.com (HKLM) O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: Alienware Fusion Service (AlienFusionService) - Alienware - C:\Program Files\Alienware\Command Center\AlienFusionService.exe O23 - Service: BlackBerry Device Manager (Blackberry Device Manager) - BlackBerry Limited - C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe O23 - Service: Bluetooth Device Monitor - Motorola Solutions, Inc. - C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe O23 - Service: Bluetooth Media Service - Motorola Solutions, Inc. - C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe O23 - Service: Bluetooth OBEX Service - Motorola Solutions, Inc. - C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\ekrn.exe O23 - Service: Energy Server Service WILLAMETTE (ESRV_SVC_WILLAMETTE) - Unknown owner - C:\Program Files\Intel\SUR\WILLAMETTE\ESRV\esrv_svc.exe O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: FoxitPhantomService - Foxit Software Inc. - C:\Program Files (x86)\Foxit Software\Foxit PhantomPDF\FoxitConnectedPDFService.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe O23 - Service: Intel Bluetooth Service (iBtSiva) - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\ibtsiva.exe O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing) O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe O23 - Service: ioloEnergyBooster - iolo technologies, LLC - C:\Program Files\Alienware\Command Center\ioloEnergyBooster.exe O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe O23 - Service: Malwarebytes Service (MBAMService) - Malwarebytes - C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: NVIDIA LocalSystem Container (NvContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe O23 - Service: NVIDIA NetworkService Container (NvContainerNetworkService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe O23 - Service: NVIDIA Wireless Controller Service - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\GeForce Experience Service\nvwirelesscontroller.exe O23 - Service: NVIDIA Telemetry Container (NvTelemetryContainer) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NvTelemetry\NvTelemetryContainer.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Qualcomm Atheros Killer Service V2 - Qualcomm Atheros - C:\Program Files\Qualcomm Atheros\Network Manager\KillerService.exe O23 - Service: RCVistaSvc - Max Secure Software - C:\Program Files\Max Registry Cleaner\RCVistaService.exe O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Seagate Dashboard Services - Seagate Technology LLC - C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe O23 - Service: Seagate MobileBackup Service - Seagate Technology LLC - C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\MobileService.exe O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: Intel(R) System Usage Report Service SystemUsageReportSvc_WILLAMETTE (SystemUsageReportSvc_WILLAMETTE) - Unknown owner - C:\Program Files (x86)\Intel Driver Update Utility\SUR\SurSvc.exe O23 - Service: TeamViewer 12 (TeamViewer) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe O23 - Service: TomTomHOMEService - TomTom - C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe O23 - Service: CamMonitor (uCamMonitor) - ArcSoft, Inc. - C:\Program Files (x86)\ArcSoft\HP Webcam Software Suite\Magic-i Visual Effects 2\uCamMonitor.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: User Energy Server Service WILLAMETTE (USER_ESRV_SVC_WILLAMETTE) - Unknown owner - C:\Program Files\Intel\SUR\WILLAMETTE\ESRV\esrv_svc.exe O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: WiTopia Service (WiTopiaService) - SparkLabs - C:\Program Files\WiTopia\WiTopiaService.exe O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) O23 - Service: Intel(R) PROSet/Wireless Zero Configuration Service (ZeroConfigService) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe -- End of file - 16022 bytes