Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 14.03.2018 Ran by Norma (administrator) on NORMA-PC (10-04-2018 12:12:48) Running from C:\Users\Norma\Desktop Loaded Profiles: Norma (Available Profiles: Norma) Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States) Internet Explorer Version 11 (Default browser: IE) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (AMD) C:\Windows\System32\atiesrxx.exe (AMD) C:\Windows\System32\atieclxx.exe (Microsoft Corporation) C:\Windows\System32\wlanext.exe (Dell Inc.) C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE (Dell Inc.) C:\Program Files\Dell\DW WLAN Card\BCMWLTRY.EXE () C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe (Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe (Microsoft) C:\Program Files\Dell\OSD\DellOSDservice.exe (Fitbit, Inc.) C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe (Microsoft) C:\Program Files\Dell\OSD\DellOSD.exe (Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe (iolo technologies, LLC) C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe (CA, Inc.) C:\Program Files (x86)\CA\PPRT\bin\ITMRTSVC.exe (Symantec Corporation) C:\Program Files (x86)\Norton Security Suite\Engine\22.11.2.7\n360.exe (Microsoft Corporation) C:\Windows\System32\printfilterpipelinesvc.exe (SoftThinks SAS) C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe (Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe (Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE (Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe (Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE (Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe (SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe () C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe (SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe (Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE (Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe (iolo technologies, LLC) C:\Program Files (x86)\iolo\System Mechanic Premium\ioloGovernor64.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Symantec Corporation) C:\Program Files (x86)\Norton Security Suite\Engine\22.11.2.7\n360.exe (Dell Inc.) C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE (Microsoft Corporation) C:\Windows\System32\rundll32.exe (Microsoft Corporation) C:\Windows\System32\rundll32.exe (Microsoft Corporation) C:\Program Files\Microsoft IntelliPoint\ipoint.exe (CANON INC.) C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE (Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe () C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpy.exe (Samsung) C:\Program Files (x86)\Samsung\Kies\Kies.exe (Fitbit, Inc.) C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe (ShopAtHome.com) C:\Users\Norma\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeUpdater.exe (Hewlett-Packard Development Company, LP) C:\Program Files\HP\HP ENVY 4500 series\Bin\ScanToPCActivationApp.exe (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\AppleIEDAV.exe (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudDrive.exe (Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudPhotos.exe (Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe (Logitech, Inc.) C:\Program Files\SetPoint\SetPoint.exe (Alcor Micro Corp.) C:\Program Files (x86)\Multimedia Card Reader(6366)\ShwiconXP6366.exe (WinZip Computing, S.L.) C:\Program Files (x86)\WinZip\WZQKPICK.EXE (Facebook) C:\Users\Norma\AppData\Local\Facebook\Messenger\2.1.4814.0\FacebookMessenger.exe () C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe (Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe (Creative Technology Ltd) C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe (Adobe Systems Inc.) C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe () C:\Program Files\SetPoint\x86\SetPoint32.exe () C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Driver-Soft Inc.) C:\Program Files (x86)\Driver-Soft\DriverGenius\StarterW3i.exe (Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe (CANON INC.) C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE (Logitech, Inc.) C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.exe (ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe (CANON INC.) C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe (Samsung Electronics Co., Ltd.) C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe () C:\Program Files (x86)\Anvsoft\Syncios\SynciosDeviceService.exe (Apple, Inc.) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\secd.exe () C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe (Microsoft Corporation) C:\Windows\System32\CompatTelRunner.exe (Microsoft Corporation) C:\Windows\splwow64.exe (Microsoft Corporation) C:\Windows\System32\CompatTelRunner.exe () C:\Program Files (x86)\Anvsoft\Syncios\androidnotifier.exe () C:\Program Files (x86)\Anvsoft\Syncios\adb.exe (CANON INC.) C:\Program Files (x86)\Canon\Solution Menu EX\CNSEUPDT.EXE (Microsoft Corporation) C:\Windows\System32\dllhost.exe (Hewlett-Packard Development Company, LP) C:\Program Files\HP\HP ENVY 4500 series\Bin\HPNetworkCommunicatorCom.exe (Microsoft Corporation) C:\Windows\System32\dllhost.exe ==================== Registry (Whitelisted) =========================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [10920552 2010-06-22] (Realtek Semiconductor) HKLM\...\Run: [Broadcom Wireless Manager UI] => C:\Program Files\Dell\DW WLAN Card\WLTRAY.exe [5712896 2010-02-01] (Dell Inc.) HKLM\...\Run: [RunDLLEntry_THXCfg] => C:\Windows\system32\RunDLL32.exe C:\Windows\system32\THXCfg64.dll,RunDLLEntry THXCfg64 HKLM\...\Run: [RunDLLEntry_EptMon] => C:\Windows\system32\RunDLL32.exe C:\Windows\system32\EptMon64.dll,RunDLLEntry EptMon64 HKLM\...\Run: [Kernel and Hardware Abstraction Layer] => C:\Windows\KHALMNPR.EXE [130576 2009-06-17] (Logitech, Inc.) HKLM\...\Run: [IntelliPoint] => c:\Program Files\Microsoft IntelliPoint\ipoint.exe [2417032 2011-08-01] (Microsoft Corporation) HKLM\...\Run: [CanonMyPrinter] => C:\Program Files\Canon\MyPrinter\BJMyPrt.exe [2779024 2011-03-14] (CANON INC.) HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [298296 2018-03-25] (Apple Inc.) HKLM-x32\...\Run: [ShwiconXP6366] => c:\Program Files (x86)\Multimedia Card Reader(6366)\ShwiconXP6366.exe [237568 2009-07-16] (Alcor Micro Corp.) HKLM-x32\...\Run: [StartCCC] => c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [98304 2010-06-19] (Advanced Micro Devices, Inc.) HKLM-x32\...\Run: [Dell DataSafe Online] => C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe [1807680 2010-02-09] () HKLM-x32\...\Run: [Dell Webcam Central] => C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe [409744 2009-06-24] (Creative Technology Ltd) HKLM-x32\...\Run: [THX Audio Control Panel] => C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe [963584 2009-12-01] (Creative Technology Ltd) HKLM-x32\...\Run: [UpdReg] => C:\Windows\UpdReg.EXE [90112 2000-05-10] (Creative Technology Ltd.) HKLM-x32\...\Run: [Acrobat Assistant 8.0] => C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe [640376 2008-06-11] (Adobe Systems Inc.) HKLM-x32\...\Run: [hpqSRMon] => C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe [150528 2008-07-22] (Hewlett-Packard) HKLM-x32\...\Run: [Desktop Disc Tool] => C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe [498160 2009-12-15] () HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [67896 2018-03-16] (Apple Inc.) HKLM-x32\...\Run: [Starter] => C:\Program Files (x86)\Driver-Soft\DriverGenius\StarterW3i.exe [79728 2012-02-14] (Driver-Soft Inc.) HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [49208 2011-05-10] (Hewlett-Packard) HKLM-x32\...\Run: [CanonSolutionMenuEx] => C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE [1611160 2011-03-28] (CANON INC.) HKLM-x32\...\Run: [IJNetworkScannerSelectorEX] => C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe [452016 2011-01-15] (CANON INC.) HKLM-x32\...\Run: [KiesTrayAgent] => C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe [311616 2014-04-23] (Samsung Electronics Co., Ltd.) HKLM-x32\...\Run: [Fitbit Connect] => C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe [4369952 2014-11-07] (Fitbit, Inc.) HKLM-x32\...\Run: [Syncios device service] => C:\Program Files (x86)\Anvsoft\Syncios\SynciosDeviceService.exe [1910424 2017-11-09] () HKLM-x32\...\Run: [] => [X] HKLM-x32\...\RunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] => C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe [559616 2011-10-05] (Dell) Winlogon\Notify\GoToAssist: HKU\S-1-5-21-2524362192-1030358035-3349164945-1001\...\Run: [swg] => C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2010-12-11] (Google Inc.) HKU\S-1-5-21-2524362192-1030358035-3349164945-1001\...\Run: [ComcastAntispyClient] => C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntispy.exe [1589208 2009-08-19] () HKU\S-1-5-21-2524362192-1030358035-3349164945-1001\...\Run: [Facebook Update] => C:\Users\Norma\AppData\Local\Facebook\Update\FacebookUpdate.exe [138096 2012-09-30] (Facebook Inc.) HKU\S-1-5-21-2524362192-1030358035-3349164945-1001\...\Run: [KiesPreload] => C:\Program Files (x86)\Samsung\Kies\Kies.exe [1564992 2014-04-23] (Samsung) HKU\S-1-5-21-2524362192-1030358035-3349164945-1001\...\Run: [Fitbit Connect] => C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe [4369952 2014-11-07] (Fitbit, Inc.) HKU\S-1-5-21-2524362192-1030358035-3349164945-1001\...\Run: [ShopAtHomeUpdater] => C:\Users\Norma\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeUpdater.exe [199864 2015-07-29] (ShopAtHome.com) HKU\S-1-5-21-2524362192-1030358035-3349164945-1001\...\Run: [HP ENVY 4500 series (NET)] => C:\Program Files\HP\HP ENVY 4500 series\Bin\ScanToPCActivationApp.exe [3487240 2014-07-21] (Hewlett-Packard Development Company, LP) HKU\S-1-5-21-2524362192-1030358035-3349164945-1001\...\Run: [iCloudServices] => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe [67384 2018-03-18] (Apple Inc.) HKU\S-1-5-21-2524362192-1030358035-3349164945-1001\...\Run: [AppleIEDAV] => C:\Program Files (x86)\Common Files\Apple\Internet Services\AppleIEDAV.exe [68408 2018-03-18] (Apple Inc.) HKU\S-1-5-21-2524362192-1030358035-3349164945-1001\...\Run: [ApplePhotoStreams] => C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe [67896 2018-03-18] (Apple Inc.) HKU\S-1-5-21-2524362192-1030358035-3349164945-1001\...\Run: [iCloudDrive] => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudDrive.exe [110392 2018-03-18] (Apple Inc.) HKU\S-1-5-21-2524362192-1030358035-3349164945-1001\...\Run: [iCloudPhotos] => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudPhotos.exe [356664 2018-03-18] (Apple Inc.) HKU\S-1-5-21-2524362192-1030358035-3349164945-1001\...\MountPoints2: {080c602b-1a6e-11e3-aece-842b2b8118a7} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL E:\start.exe Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk [2011-02-11] ShortcutTarget: HP Digital Imaging Monitor.lnk -> C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe (Hewlett-Packard Co.) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SetPoint.lnk [2011-11-07] ShortcutTarget: SetPoint.lnk -> C:\Program Files\SetPoint\SetPoint.exe (Logitech, Inc.) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\WinZip Quick Pick.lnk [2010-12-10] ShortcutTarget: WinZip Quick Pick.lnk -> C:\Program Files (x86)\WinZip\WZQKPICK.EXE (WinZip Computing, S.L.) Startup: C:\Users\Norma\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Facebook Messenger.lnk [2013-03-08] ShortcutTarget: Facebook Messenger.lnk -> C:\Users\Norma\AppData\Local\Facebook\Messenger\2.1.4814.0\FacebookMessenger.exe (Facebook) CHR HKLM\SOFTWARE\Policies\Google: Restriction <==== ATTENTION ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76 Tcpip\..\Interfaces\{C1F508B2-DF14-4FC3-8118-67FF7139881F}: [DhcpNameServer] 75.75.75.75 75.75.76.76 Internet Explorer: ================== HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Local Page = HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=en&pid=N360&pvid=21.6.0.32 HKU\S-1-5-19\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=en&pid=N360&pvid=21.6.0.32 HKU\S-1-5-20\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=en&pid=N360&pvid=21.6.0.32 HKU\S-1-5-21-2524362192-1030358035-3349164945-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://my.xfinity.com/?cid=cust HKU\S-1-5-21-2524362192-1030358035-3349164945-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.msn.com/USCON/1 URLSearchHook: HKU\S-1-5-21-2524362192-1030358035-3349164945-1001 - (No Name) - {d40b90b4-d3b1-4d6b-a5d7-dc041c1b76c0} - No File URLSearchHook: HKU\S-1-5-21-2524362192-1030358035-3349164945-1001 - FCToolbarURLSearchHook Class - {c1b8770b-7d91-c494-31e0-e62db08b9414} - C:\Program Files (x86)\Bucksbee Loyalty Plugin - W3i\Helper.dll () SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKLM -> {889AA96A-D11C-436E-950B-CC36EA5D5409} URL = hxxp://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKLM-x32 -> {C7D11109-9DB6-4F16-BF00-D3877CF4895A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox SearchScopes: HKU\S-1-5-21-2524362192-1030358035-3349164945-1001 -> {217DE935-6735-4169-B410-B20BE7CE5283} URL = hxxp://www.bing.com/search?FORM=WLETDF&PC=WLEM&q={searchTerms}&src=IE-SearchBox SearchScopes: HKU\S-1-5-21-2524362192-1030358035-3349164945-1001 -> {6973ab2e-d245-4cda-95e6-3832559d738d} URL = hxxp://isearch.shopathome.com?user_id={dcf14413-7d9d-4a3c-b308-8529727c7390}&q={searchTerms} SearchScopes: HKU\S-1-5-21-2524362192-1030358035-3349164945-1001 -> {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = hxxps://nortonsafe.search.ask.com/web?q={searchTerms}&o=APN11913&l=dis&prt=NSBU&chn=1122&geo=US&ver=22&locale=en_US&guid=F7BA541B-047E-11E0-8DAD-842B2B8118A7&doi=2016-09-01&gct=kwd&qsrc=2869 SearchScopes: HKU\S-1-5-21-2524362192-1030358035-3349164945-1001 -> {C04B7D22-5AEC-4561-8F49-27F6269208F6} URL = hxxp://toolbar.inbox.com/search/dispatcher.aspx?tp=bs&qkw={searchTerms}&tbid=80114&lng=en SearchScopes: HKU\S-1-5-21-2524362192-1030358035-3349164945-1001 -> {C7D11109-9DB6-4F16-BF00-D3877CF4895A} URL = SearchScopes: HKU\S-1-5-21-2524362192-1030358035-3349164945-1001 -> {CFF4DB9B-135F-47c0-9269-B4C6572FD61A} URL = hxxp://mystart.incredimail.com//?search={searchTerms}&loc=search_box&a=ICeKT28EdL SearchScopes: HKU\S-1-5-21-2524362192-1030358035-3349164945-1001 -> {E519AA1F-E8A8-47ED-92E3-BCFB65055819} URL = hxxp://search.comcast.net/search?cat=Web&con=toolbar&q={searchTerms} BHO: Norton Identity Safety -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Security Suite\Engine\22.11.2.7\coIEPlg.dll [2017-11-10] (Symantec Corporation) BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2010-09-21] (Microsoft Corp.) BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2016-04-27] (Google Inc.) BHO: No Name -> {BAC72C85-CEC6-4B86-AF06-FA20C259FAB8} -> No File BHO-x32: No Name -> {02478D38-C3F9-4efb-9B51-7695ECA05670} -> No File BHO-x32: HP Print Enhancer -> {0347C33E-8762-4905-BF09-768834316C61} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll [2009-09-20] (Hewlett-Packard Co.) BHO-x32: Updater For Comcast Toolbar 3.5 -> {164d3751-cac6-4a6d-becd-ea67df61d232} -> C:\Program Files (x86)\comcasttb\auxi\comcastAu.dll [2010-12-22] (Visicom Media) BHO-x32: Adobe PDF Link Helper -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27] (Adobe Systems Incorporated) BHO-x32: Canon Easy-WebPrint EX BHO -> {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} -> C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll [2010-11-08] (CANON INC.) BHO-x32: Norton Identity Safety -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Security Suite\Engine32\22.11.2.7\coIEPlg.dll [2017-11-10] (Symantec Corporation) BHO-x32: No Name -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> No File BHO-x32: Java(tm) Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_101\bin\ssv.dll [2016-08-17] (Oracle Corporation) BHO-x32: Comcast Toolbar -> {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} -> C:\Program Files (x86)\comcasttb\comcastdx.dll [2010-11-24] () BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2010-09-21] (Microsoft Corp.) BHO-x32: Windows Live Messenger Companion Helper -> {9FDDE16B-836F-4806-AB1F-1455CBEFF289} -> C:\Program Files (x86)\Windows Live\Companion\companioncore.dll [2010-11-10] (Microsoft Corporation) BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2016-04-27] (Google Inc.) BHO-x32: Adobe PDF Conversion Toolbar Helper -> {AE7CD045-E861-484f-8273-0445EE161910} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll [2008-06-11] (Adobe Systems Incorporated) BHO-x32: Skype Plug-In -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll [2010-11-22] (Skype Technologies S.A.) BHO-x32: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_101\bin\jp2ssv.dll [2016-08-17] (Oracle Corporation) BHO-x32: SmartSelect Class -> {F4971EE7-DAA0-4053-9964-665D8EE6A077} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll [2008-06-11] (Adobe Systems Incorporated) BHO-x32: HP Smart BHO Class -> {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll [2009-09-20] (Hewlett-Packard Co.) Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2016-04-27] (Google Inc.) Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\22.11.2.7\coIEPlg.dll [2017-11-10] (Symantec Corporation) Toolbar: HKLM-x32 - Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll [2008-06-11] (Adobe Systems Incorporated) Toolbar: HKLM-x32 - Comcast Toolbar - {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files (x86)\comcasttb\comcastdx.dll [2010-11-24] () Toolbar: HKLM-x32 - Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll [2010-11-08] (CANON INC.) Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine32\22.11.2.7\coIEPlg.dll [2017-11-10] (Symantec Corporation) Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2016-04-27] (Google Inc.) Toolbar: HKU\S-1-5-21-2524362192-1030358035-3349164945-1001 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File Toolbar: HKU\S-1-5-21-2524362192-1030358035-3349164945-1001 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2016-04-27] (Google Inc.) Toolbar: HKU\S-1-5-21-2524362192-1030358035-3349164945-1001 -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File Toolbar: HKU\S-1-5-21-2524362192-1030358035-3349164945-1001 -> No Name - {D40B90B4-D3B1-4D6B-A5D7-DC041C1B76C0} - No File Toolbar: HKU\S-1-5-21-2524362192-1030358035-3349164945-1001 -> No Name - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - No File DPF: HKLM-x32 {E2883E8F-472F-4FB0-9522-AC9BF37916A7} hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab Handler-x32: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll [2009-07-23] (Cozi Group, Inc.) Handler: rebinfo - {AF808758-C780-404C-A4EE-4526323FD9B6} - No File Handler-x32: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll [2010-11-22] (Skype Technologies S.A.) FireFox: ======== FF ProfilePath: C:\Users\Norma\AppData\Roaming\Mozilla\Firefox\Profiles\spwi2sxi.default [2018-04-08] FF Homepage: Mozilla\Firefox\Profiles\spwi2sxi.default -> moz-extension://16ba6541-46e7-4488-b180-5d5c100642b5/dynamicHomePage.html FF HomepageOverride: Mozilla\Firefox\Profiles\spwi2sxi.default -> Enabled: _fwMembers_@free.howtosuite.com FF NewTabOverride: Mozilla\Firefox\Profiles\spwi2sxi.default -> Enabled: _fwMembers_@free.howtosuite.com FF Extension: (XFINITY Constant Guard Protection Suite) - C:\Users\Norma\AppData\Roaming\Mozilla\Firefox\Profiles\spwi2sxi.default\Extensions\idvaultaddin@whitesky [2012-12-08] [Legacy] [not signed] FF Extension: (HowToSuite) - C:\Users\Norma\AppData\Roaming\Mozilla\Firefox\Profiles\spwi2sxi.default\Extensions\_fwMembers_@free.howtosuite.com.xpi [2018-01-11] FF HKLM-x32\...\Firefox\Extensions: [smartwebprinting@hp.com] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 FF Extension: (HP Smart Web Printing) - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2011-02-11] [Legacy] [not signed] FF HKU\S-1-5-21-2524362192-1030358035-3349164945-1001\...\Firefox\Extensions: [smartwebprinting@hp.com] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_29_0_0_113.dll [2018-04-09] () FF Plugin: @microsoft.com/GENUINE -> disabled [No File] FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.50907.0\npctrl.dll [2017-05-03] ( Microsoft Corporation) FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_29_0_0_113.dll [2018-04-09] () FF Plugin-x32: @canon.com/EPPEX -> C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL [2011-04-20] (CANON INC.) FF Plugin-x32: @java.com/DTPlugin,version=11.101.2 -> C:\Program Files (x86)\Java\jre1.8.0_101\bin\dtplugin\npDeployJava1.dll [2016-08-17] (Oracle Corporation) FF Plugin-x32: @java.com/JavaPlugin,version=11.101.2 -> C:\Program Files (x86)\Java\jre1.8.0_101\bin\plugin2\npjp2.dll [2016-08-17] (Oracle Corporation) FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File] FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.50907.0\npctrl.dll [2017-05-03] ( Microsoft Corporation) FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation) FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-10] (Microsoft Corporation) FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-10] (Microsoft Corporation) FF Plugin-x32: @rocketlife.com/RocketLife Secure Plug-In Layer;version=1.0.5 -> C:\ProgramData\Visan\plugins\npRLSecurePluginLayer.dll [2012-06-07] (RocketLife, LLP) FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-13] (Google Inc.) FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-13] (Google Inc.) FF Plugin HKU\S-1-5-21-2524362192-1030358035-3349164945-1001: @rocketlife.com/RocketLife Secure Plug-In Layer;version=1.0.5 -> C:\Users\Norma\AppData\Roaming\Visan\plugins\npRLSecurePluginLayer.dll [2011-02-04] (RocketLife, LLP) FF Plugin HKU\S-1-5-21-2524362192-1030358035-3349164945-1001: facebook.com/fbDesktopPlugin -> C:\Users\Norma\AppData\Local\Facebook\Messenger\2.1.4814.0\npFbDesktopPlugin.dll [2013-03-07] (Facebook, Inc.) Chrome: ======= CHR DefaultProfile: Default CHR HomePage: Default -> hxxp://www.google.com/ CHR StartupUrls: Default -> "hxxp://www.google.com/","hxxp://www.comcast.net/" CHR DefaultSearchURL: Default -> hxxp://www.search.ask.com/web?tpid=ORJ&o=100000031&pf=V5&p2=%5ETV%5EOSJ000%5EYY%5EUS&gct=&itbv=12.10.3.24&doi=2014-02-04&apn_uid=74D8080F-3096-45F9-A138-67D67895FCF2&apn_ptnrs=%5ETV&apn_dtid=%5EOSJ000%5EYY%5EUS&apn_dbr=ie_8.0.7601.17514&psv=&trgb=ALL&q={searchTerms} CHR DefaultSearchKeyword: Default -> ask search CHR DefaultSuggestURL: Default -> hxxp://ss.websearch.ask.com/query?li=ff&sstype=prefix&q={searchTerms} CHR Profile: C:\Users\Norma\AppData\Local\Google\Chrome\User Data\Default [2018-04-08] CHR Extension: (YouTube) - C:\Users\Norma\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-10-13] CHR Extension: (Norton Security Toolbar) - C:\Users\Norma\AppData\Local\Google\Chrome\User Data\Default\Extensions\cjabmdjcfcfdmffimndhafhblfmpjdpe [2018-04-08] CHR Extension: (Google Search) - C:\Users\Norma\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-03-31] CHR Extension: (Norton Identity Safe) - C:\Users\Norma\AppData\Local\Google\Chrome\User Data\Default\Extensions\iikflkcanblccfahdhdonehdalibjnif [2014-12-22] CHR Extension: (Chrome Web Store Payments) - C:\Users\Norma\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-11-27] CHR Extension: (Amazon Assistant for Chrome) - C:\Users\Norma\AppData\Local\Google\Chrome\User Data\Default\Extensions\pbjikboenpfhbbejgkoklgkhjpfogcam [2017-12-19] CHR Extension: (Gmail) - C:\Users\Norma\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-03-31] CHR Extension: (Chrome Media Router) - C:\Users\Norma\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2018-04-08] CHR HKLM\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files (x86)\Norton Security Suite\Engine\22.11.2.7\Exts\Chrome.crx CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - hxxps://clients2.google.com/service/update2/crx CHR HKLM-x32\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files (x86)\Norton Security Suite\Engine\22.11.2.7\Exts\Chrome.crx CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - hxxps://clients2.google.com/service/update2/crx ==================== Services (Whitelisted) ==================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) R2 AntiSpywareService; C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe [616408 2009-06-17] () R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [83768 2018-03-14] (Apple Inc.) R2 DellOSDservice; C:\Program Files\Dell\OSD\DellOSDservice.exe [7168 2010-07-05] (Microsoft) [File not signed] R2 Fitbit Connect; C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe [5738528 2014-11-07] (Fitbit, Inc.) [File not signed] R3 hpqcxs08; C:\Program Files (x86)\HP\Digital Imaging\bin\hpqcxs08.dll [249344 2009-09-20] (Hewlett-Packard Co.) [File not signed] R2 hpqddsvc; C:\Program Files (x86)\HP\Digital Imaging\bin\hpqddsvc.dll [133120 2009-09-20] (Hewlett-Packard Co.) [File not signed] R2 ioloSystemService; C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe [4492776 2014-04-07] (iolo technologies, LLC) R2 ITMRTSVC; C:\Program Files (x86)\CA\PPRT\bin\ITMRTSVC.exe [283912 2007-09-26] (CA, Inc.) R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [6234056 2017-11-01] (Malwarebytes) R2 N360; C:\Program Files (x86)\Norton Security Suite\Engine\22.11.2.7\N360.exe [326144 2017-11-10] (Symantec Corporation) R2 Net Driver HPZ12; C:\Windows\system32\HPZinw12.dll [71680 2010-08-06] (Hewlett-Packard) [File not signed] R2 Pml Driver HPZ12; C:\Windows\system32\HPZipm12.dll [89600 2010-08-06] (Hewlett-Packard) [File not signed] S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-26] (Microsoft Corporation) R2 wltrysvc; C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe [5088256 2010-02-01] (Dell Inc.) [File not signed] ===================== Drivers (Whitelisted) ====================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) R1 BHDrvx64; C:\Program Files (x86)\Norton Security Suite\NortonData\22.10.0.85\Definitions\BASHDefs\20180124.001\BHDrvx64.sys [1872024 2017-10-11] (Symantec Corporation) R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\160B020.007\ccSetx64.sys [187544 2017-11-10] (Symantec Corporation) R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [507984 2018-04-09] (Symantec Corporation) R1 ElRawDisk; C:\Windows\system32\drivers\ElRawDsk.sys [30752 2014-04-07] (EldoS Corporation) R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [153168 2018-04-09] (Symantec Corporation) R1 ESProtectionDriver; C:\Windows\system32\drivers\mbae64.sys [77432 2017-11-29] () R1 IDSVia64; C:\Program Files (x86)\Norton Security Suite\NortonData\22.10.0.85\Definitions\IPSDefs\20180405.001\IDSvia64.sys [1299024 2018-04-05] (Symantec Corporation) R2 MBAMChameleon; C:\Windows\System32\Drivers\MbamChameleon.sys [193968 2017-12-20] (Malwarebytes) R3 MBAMFarflt; C:\Windows\System32\DRIVERS\farflt.sys [110016 2018-04-10] (Malwarebytes) R3 MBAMProtection; C:\Windows\System32\DRIVERS\mbam.sys [46008 2018-04-10] (Malwarebytes) R3 MBAMSwissArmy; C:\Windows\System32\Drivers\mbamswissarmy.sys [253880 2018-04-10] (Malwarebytes) R3 MBAMWebProtection; C:\Windows\System32\DRIVERS\mwac.sys [84256 2018-04-10] (Malwarebytes) S3 NPF; C:\Windows\System32\drivers\NPF.sys [47632 2010-02-01] (CACE Technologies, Inc.) S3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0; c:\program files\dell support center\pcdsrvc_x64.pkms [25072 2010-11-17] (PC-Doctor, Inc.) S3 RimUsb; C:\Windows\System32\Drivers\RimUsb_AMD64.sys [27520 2007-05-14] (Research In Motion Limited) R1 SRTSP; C:\Windows\System32\Drivers\N360x64\160B020.007\SRTSP64.SYS [812696 2017-11-10] (Symantec Corporation) R1 SRTSPX; C:\Windows\system32\drivers\N360x64\160B020.007\SRTSPX64.SYS [49304 2017-11-10] (Symantec Corporation) R0 SymEFASI; C:\Windows\System32\drivers\N360x64\160B020.007\SYMEFASI64.SYS [1938584 2017-11-10] (Symantec Corporation) R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [102600 2017-11-22] (Symantec Corporation) R1 SymIRON; C:\Windows\system32\drivers\N360x64\160B020.007\Ironx64.SYS [309984 2017-11-10] (Symantec Corporation) R1 SymNetS; C:\Windows\System32\Drivers\N360x64\160B020.007\SYMNETS.SYS [566936 2017-11-10] (Symantec Corporation) S3 NAVENG; \??\C:\Program Files (x86)\Norton Security Suite\NortonData\22.5.2.15\Definitions\SDSDefs\20160820.001\ENG64.SYS [X] S3 NAVEX15; \??\C:\Program Files (x86)\Norton Security Suite\NortonData\22.5.2.15\Definitions\SDSDefs\20160820.001\EX64.SYS [X] ==================== NetSvcs (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) ==================== One Month Created files and folders ======== (If an entry is included in the fixlist, the file/folder will be moved.) 2018-04-10 12:12 - 2018-04-10 12:16 - 000034655 _____ C:\Users\Norma\Desktop\FRST.txt 2018-04-10 12:10 - 2018-04-07 19:10 - 002403328 _____ (Farbar) C:\Users\Norma\Desktop\FRST64.exe 2018-04-09 21:22 - 2018-04-09 21:22 - 000000000 ____D C:\Users\Norma\AppData\Local\4533C273-4CE8-4723-A303-3A3868554B60.aplzod 2018-04-09 21:21 - 2018-04-10 12:09 - 000000000 ___RD C:\Users\Norma\iCloudDrive 2018-04-09 21:21 - 2018-04-09 21:21 - 000000000 ____D C:\Users\Norma\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\iCloud 2018-04-09 21:21 - 2018-04-09 21:21 - 000000000 ____D C:\Users\Norma\AppData\Local\Apple Inc 2018-04-09 20:33 - 2018-04-09 20:33 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iCloud 2018-04-09 20:28 - 2018-04-09 20:28 - 000001749 _____ C:\Users\Public\Desktop\iTunes.lnk 2018-04-09 20:27 - 2018-04-09 20:28 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes 2018-04-09 20:27 - 2018-04-09 20:27 - 000000000 ____D C:\Program Files\iPod 2018-04-09 20:24 - 2018-04-09 20:27 - 000000000 ____D C:\Program Files\iTunes 2018-04-09 20:07 - 2018-04-09 20:07 - 000002519 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Apple Software Update.lnk 2018-04-09 20:07 - 2018-04-09 20:07 - 000000000 ____D C:\Windows\System32\Tasks\Apple 2018-04-09 20:06 - 2018-04-09 20:07 - 000000000 ____D C:\Program Files (x86)\Apple Software Update 2018-04-09 19:44 - 2018-04-09 19:44 - 000004462 _____ C:\Windows\System32\Tasks\Adobe Flash Player NPAPI Notifier 2018-04-08 14:34 - 2018-04-10 12:12 - 000000000 ____D C:\FRST 2018-03-21 17:39 - 2018-03-21 17:39 - 000006353 _____ C:\Users\Norma\Documents\Avery-Note Card-3379-1leilani.avery ==================== One Month Modified files and folders ======== (If an entry is included in the fixlist, the file/folder will be moved.) 2018-04-10 12:15 - 2010-12-10 22:27 - 000000422 _____ C:\Windows\Tasks\SystemToolsDailyTest.job 2018-04-10 12:14 - 2017-12-20 12:22 - 000084256 _____ (Malwarebytes) C:\Windows\system32\Drivers\mwac.sys 2018-04-10 12:11 - 2009-07-13 22:13 - 000783464 _____ C:\Windows\system32\PerfStringBackup.INI 2018-04-10 12:11 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\inf 2018-04-10 12:09 - 2013-12-14 12:43 - 000147456 ___SH C:\Users\Norma\Desktop\Thumbs.db 2018-04-10 12:06 - 2017-12-20 12:23 - 000046008 _____ (Malwarebytes) C:\Windows\system32\Drivers\mbam.sys 2018-04-10 12:06 - 2017-12-20 12:22 - 000253880 _____ (Malwarebytes) C:\Windows\system32\Drivers\mbamswissarmy.sys 2018-04-10 12:06 - 2017-12-20 12:22 - 000110016 _____ (Malwarebytes) C:\Windows\system32\Drivers\farflt.sys 2018-04-10 12:06 - 2010-10-19 12:13 - 000000000 ____D C:\Program Files (x86)\Dell DataSafe Local Backup 2018-04-10 12:05 - 2010-10-19 12:34 - 000000000 ____D C:\Users\Default\AppData\Local\SoftThinks 2018-04-10 12:05 - 2010-10-19 12:34 - 000000000 ____D C:\Users\Default User\AppData\Local\SoftThinks 2018-04-10 12:04 - 2009-07-13 22:08 - 000000006 ____H C:\Windows\Tasks\SA.DAT 2018-04-09 21:37 - 2011-02-11 10:27 - 000000000 ____D C:\Users\Norma\AppData\LocalLow\HPAppData 2018-04-09 21:24 - 2009-07-13 21:45 - 000022464 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 2018-04-09 21:24 - 2009-07-13 21:45 - 000022464 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 2018-04-09 21:23 - 2010-12-10 22:27 - 000004268 _____ C:\Windows\System32\Tasks\PCDoctorBackgroundMonitorTask 2018-04-09 21:22 - 2012-03-30 16:58 - 000000000 ____D C:\Users\Norma\AppData\Roaming\Apple Computer 2018-04-09 21:21 - 2010-12-09 22:17 - 000000000 ____D C:\Users\Norma 2018-04-09 21:15 - 2011-02-11 16:36 - 000000000 ____D C:\Users\Norma\AppData\Local\CrashDumps 2018-04-09 21:14 - 2010-12-10 22:27 - 000000564 _____ C:\Windows\Tasks\PCDoctorBackgroundMonitorTask.job 2018-04-09 20:33 - 2012-03-30 16:58 - 000000000 ____D C:\Users\Norma\AppData\Local\Apple Computer 2018-04-09 20:33 - 2012-03-30 16:56 - 000000000 ____D C:\Program Files\Common Files\Apple 2018-04-09 20:16 - 2016-01-21 09:05 - 000003926 _____ C:\Windows\System32\Tasks\User_Feed_Synchronization-{E02EC41A-6E56-46C5-97DA-EADF19E02C5B} 2018-04-09 20:12 - 2010-12-10 22:28 - 000003488 _____ C:\Windows\System32\Tasks\PCDEventLauncher 2018-04-09 20:11 - 2010-12-10 22:27 - 000003448 _____ C:\Windows\System32\Tasks\SystemToolsDailyTest 2018-04-09 20:07 - 2010-10-19 12:06 - 000000000 ____D C:\Program Files (x86)\Dell DataSafe Online 2018-04-09 20:06 - 2015-06-02 15:19 - 000000000 ____D C:\Program Files (x86)\Fitbit Connect 2018-04-09 19:44 - 2012-04-03 10:51 - 000004312 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater 2018-04-09 19:44 - 2012-04-03 10:50 - 000804352 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe 2018-04-09 19:44 - 2011-06-22 08:47 - 000144896 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2018-04-09 19:43 - 2012-04-03 10:50 - 000000000 ____D C:\Windows\system32\Macromed 2018-04-09 19:43 - 2010-10-19 11:59 - 000000000 ____D C:\Windows\SysWOW64\Macromed 2018-04-08 11:46 - 2018-01-26 10:39 - 000000000 ____D C:\Windows\System32\Tasks\Remediation 2018-04-08 11:46 - 2018-01-10 11:23 - 000000000 ____D C:\Program Files (x86)\Mozilla Firefox 2018-04-08 11:46 - 2017-11-29 14:58 - 000000000 ____D C:\Users\Norma\.android 2018-04-08 11:46 - 2017-10-17 15:24 - 000000000 ____D C:\Windows\System32\Tasks\Norton 360 2018-04-08 11:46 - 2017-08-19 15:29 - 000000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton Security Suite 2018-04-08 11:46 - 2015-06-02 15:19 - 000000000 ____D C:\ProgramData\FitbitConnect 2018-04-08 11:46 - 2012-07-15 13:36 - 000000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service 2018-04-08 11:46 - 2012-06-26 09:21 - 000000000 ____D C:\ProgramData\CanonIJ 2018-04-08 11:46 - 2010-12-10 10:07 - 000000000 ____D C:\Program Files\Common Files\Symantec Shared 2018-04-08 11:46 - 2010-12-10 10:06 - 000000000 ____D C:\Program Files (x86)\Norton Security Suite 2018-04-08 11:46 - 2010-12-10 10:00 - 000000000 ____D C:\ProgramData\Norton 2018-04-08 11:46 - 2010-10-19 12:22 - 000000000 ____D C:\ProgramData\FLEXnet 2018-04-08 11:46 - 2010-09-15 03:23 - 000000000 ____D C:\Users\Norma\Desktop\Old Republic Title Holding Company - Documents_files 2018-04-08 11:46 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\system32\NDF 2018-04-08 11:46 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\rescache 2018-04-08 11:45 - 2010-06-04 12:24 - 000000000 ____D C:\Users\Public\Documents\Norton 2018-04-08 11:45 - 2009-07-13 20:20 - 000000000 ____D C:\Windows\registration 2018-04-08 11:44 - 2015-07-17 18:01 - 000000000 ____D C:\Program Files\Common Files\AV ==================== Files in the root of some directories ======= 2012-03-28 08:32 - 2012-03-28 08:32 - 000003584 _____ () C:\Users\Norma\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini 2011-06-27 23:58 - 2011-06-27 23:58 - 000000000 _____ () C:\Users\Norma\AppData\Local\{2A56A976-E680-4D72-B219-784819BF1EB2} 2011-05-18 18:40 - 2013-07-04 10:00 - 000001940 _____ () C:\Users\Norma\AppData\Local\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini 2016-03-21 00:16 - 2016-03-21 00:16 - 000000000 _____ () C:\Users\Norma\AppData\Local\{97A2C043-1790-4E38-A834-7F50FC439E84} ==================== Bamital & volsnap ====================== (There is no automatic fix for files that do not pass verification.) C:\Windows\system32\winlogon.exe => File is digitally signed C:\Windows\system32\wininit.exe => File is digitally signed C:\Windows\SysWOW64\wininit.exe => File is digitally signed C:\Windows\explorer.exe => File is digitally signed C:\Windows\SysWOW64\explorer.exe => File is digitally signed C:\Windows\system32\svchost.exe => File is digitally signed C:\Windows\SysWOW64\svchost.exe => File is digitally signed C:\Windows\system32\services.exe => File is digitally signed C:\Windows\system32\User32.dll => File is digitally signed C:\Windows\SysWOW64\User32.dll => File is digitally signed C:\Windows\system32\userinit.exe => File is digitally signed C:\Windows\SysWOW64\userinit.exe => File is digitally signed C:\Windows\system32\rpcss.dll => File is digitally signed C:\Windows\system32\dnsapi.dll => File is digitally signed C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2018-01-26 11:16 ==================== End of FRST.txt ============================