Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 20.02.2019 02 Ran by Betty (administrator) on BETTYSPC2015 (22-02-2019 23:34:56) Running from C:\Users\Betty\Desktop Loaded Profiles: Betty (Available Profiles: Betty) Platform: Windows 10 Home Version 1803 17134.590 (X64) Language: English (United States) Default browser: Edge Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (Intel Corporation) C:\Windows\System32\igfxCUIService.exe (Microsoft Corporation) C:\Windows\System32\wlanext.exe (Trend Micro Inc.) C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe (Trend Micro Inc.) C:\Program Files\Trend Micro\UniClient\UiFrmwrk\uiWatchDog.exe (Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe (Trend Micro Inc.) C:\Program Files\Trend Micro\Titanium\plugin\Pt\PtSvcHost.exe (Microsoft Corporation) C:\Windows\System32\WirelessKB850NotificationService.exe (Seiko Epson Corporation) C:\Windows\System32\escsvc64.exe (Trend Micro Inc.) C:\Program Files\Trend Micro\Titanium\plugin\Pt\PtWatchDog.exe (Trend Micro Inc.) C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe (Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.23\GoogleCrashHandler.exe (Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.23\GoogleCrashHandler64.exe (Trend Micro Inc.) C:\Program Files\Trend Micro\Titanium\plugin\DiamondRing\DrSDKCaller.exe (SEIKO EPSON CORPORATION) C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe (WildTangent) C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe (HP Inc.) C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe (HP Inc.) C:\Program Files\HP\HP Touchpoint Analytics Client\TouchpointAnalyticsClientService.exe (Intel Corporation) C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe (Intel Corporation) C:\Program Files\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe (Intel Corporation) C:\Program Files\Intel\Intel(R) Management Engine Components\LMS\LMS.exe (Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe () C:\Program Files\CyberLink\Shared files\RichVideo64.exe (Microsoft Corporation) C:\Program Files\rempl\sedsvc.exe (Microsoft Corporation) C:\Windows\System32\rundll32.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Security Assist\isa.exe (Trend Micro Inc.) C:\Program Files\Trend Micro\AMSP\module\10011\8.0.2070\8.0.2070\TmsaInstance64.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Intel Corporation) C:\Windows\System32\igfxEM.exe (Intel Corporation) C:\Windows\System32\igfxHK.exe () C:\Windows\System32\igfxTray.exe (Microsoft Corporation) C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe (Microsoft Corporation) C:\Program Files\Windows Defender\MSASCuiL.exe (Trend Micro Inc.) C:\Program Files\Trend Micro\Titanium\plugin\Pt\PtSessionAgent.exe (Trend Micro Inc.) C:\Program Files\Trend Micro\UniClient\UiFrmwrk\uiSeAgnt.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe (SEIKO EPSON CORPORATION) C:\Windows\System32\spool\drivers\x64\3\E_YATIIUE.EXE (SEIKO EPSON CORPORATION) C:\Program Files (x86)\EPSON Software\Event Manager\EEventManager.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe (Microsoft Corporation) C:\Windows\System32\dllhost.exe (Microsoft Corporation) C:\Windows\System32\SnippingTool.exe (Microsoft Corporation) C:\Windows\System32\dllhost.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe () C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1812.10048.0_x64__8wekyb3d8bbwe\Calculator.exe (Microsoft Corporation) C:\Windows\System32\dllhost.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Microsoft Corporation) C:\Windows\System32\smartscreen.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe ==================== Registry (Whitelisted) =========================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM...\Run: [SecurityHealth] => C:\Program Files\Windows Defender\MSASCuiL.exe [638872 2018-04-11] (Microsoft Windows -> Microsoft Corporation) HKLM...\Run: [IAStorIcon] => C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe [323056 2015-11-04] (Intel(R) Rapid Storage Technology -> Intel Corporation) HKLM...\Run: [Logitech Download Assistant] => C:\Windows\System32\LogiLDA.dll [3942864 2016-10-13] (Logitech -> Logitech, Inc.) HKLM...\Run: [Trend Micro Client Framework] => C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe [245840 2018-07-30] (Trend Micro, Inc. -> Trend Micro Inc.) HKLM...\Run: [Platinum] => C:\Program Files\Trend Micro\Titanium\plugin\Pt\PtSessionAgent.exe [1246200 2018-07-30] (Trend Micro, Inc. -> Trend Micro Inc.) HKLM...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [8790264 2016-01-15] (Realtek Semiconductor Corp -> Realtek Semiconductor) HKLM-x32...\Run: [EEventManager] => C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe [1058400 2012-01-26] (SEIKO EPSON Corporation -> SEIKO EPSON CORPORATION) HKLM-x32...\Run: [FUFAXRCV] => C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe [502912 2012-02-29] (SEIKO EPSON Corporation -> SEIKO EPSON CORPORATION) HKLM-x32...\Run: [FUFAXSTM] => C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe [863360 2012-02-29] (SEIKO EPSON Corporation -> SEIKO EPSON CORPORATION) HKLM-x32...\Run: [LTCM Client] => C:\Program Files (x86)\LTCM Client\ltcmClient.exe [1596096 2009-08-05] (Leader Technologies Inc -> Leader Technologies Inc.) HKU\S-1-5-19\...\RunOnce: [WAB Migrate] => C:\Program Files\Windows Mail\wab.exe [518144 2018-04-11] (Microsoft Windows -> Microsoft Corporation) HKU\S-1-5-20\...\RunOnce: [WAB Migrate] => C:\Program Files\Windows Mail\wab.exe [518144 2018-04-11] (Microsoft Windows -> Microsoft Corporation) HKU\S-1-5-21-2164851890-4157585229-2641369706-1001\...\Run: [EPLTarget\P0000000000000008] => C:\WINDOWS\system32\spool\DRIVERS\x64\3\E_YATIIUE.EXE [283232 2012-02-28] (SEIKO EPSON Corporation -> SEIKO EPSON CORPORATION) HKU\S-1-5-21-2164851890-4157585229-2641369706-1001\...\Run: [EPLTarget\P0000000000000001] => C:\WINDOWS\system32\spool\DRIVERS\x64\3\E_YATIIUE.EXE [283232 2012-02-28] (SEIKO EPSON Corporation -> SEIKO EPSON CORPORATION) HKU\S-1-5-21-2164851890-4157585229-2641369706-1001\...\MountPoints2: {61c8f295-8b2f-11e5-8265-d85de2dfdbe6} - "F:\LaunchU3.exe" HKU\S-1-5-21-2164851890-4157585229-2641369706-1001\Control Panel\Desktop\\SCRNSAVE.EXE -> C:\WINDOWS\system32\Mystify.scr [149504 2018-04-11] (Microsoft Windows -> Microsoft Corporation) HKLM\Software\Microsoft\Active Setup\Installed Components: [{8A69D345-D564-463c-AFF1-A69D9E530F96}] -> C:\Program Files (x86)\Google\Chrome\Application\72.0.3626.109\Installer\chrmstp.exe [2019-02-13] (Google LLC -> Google Inc.) ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) Tcpip\Parameters: [DhcpNameServer] 10.0.0.1 Tcpip\..\Interfaces\{ce24e3e7-4fcf-4583-a090-278050e56c85}: [DhcpNameServer] 10.0.0.1 Internet Explorer: ================== HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://hp13.msn.com HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://hp13.msn.com HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://hp13.msn.com HKU\S-1-5-21-2164851890-4157585229-2641369706-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://google%20chrome/ HKU\S-1-5-21-2164851890-4157585229-2641369706-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://hp13.msn.com SearchScopes: HKLM -> {9F6BE75B-035F-46DE-8999-D5980DDFFD1E} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms} SearchScopes: HKLM-x32 -> {9F6BE75B-035F-46DE-8999-D5980DDFFD1E} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms} SearchScopes: HKU\S-1-5-21-2164851890-4157585229-2641369706-1001 -> {9F6BE75B-035F-46DE-8999-D5980DDFFD1E} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms} BHO: Trend Micro IE Protection -> {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} -> No File BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll [2016-07-21] (Hewlett-Packard Company -> HP Inc.) BHO-x32: E-Web Print -> {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} -> C:\Program Files (x86)\Epson Software\E-Web Print\ewps_tb.dll [2014-11-27] (SEIKO EPSON CORPORATION -> SEIKO EPSON CORPORATION) BHO-x32: Evernote extension -> {92EF2EAD-A7CE-4424-B0DB-499CF856608E} -> C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll [2014-12-17] (EVERNOTE CORPORATION -> Evernote Corp., 305 Walnut Street, Redwood City, CA 94063) BHO-x32: Trend Micro IE Protection -> {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} -> No File BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll [2016-07-21] (Hewlett-Packard Company -> HP Inc.) Toolbar: HKLM-x32 - E-Web Print - {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files (x86)\Epson Software\E-Web Print\ewps_tb.dll [2014-11-27] (SEIKO EPSON CORPORATION -> SEIKO EPSON CORPORATION) IE Session Restore: HKU\S-1-5-21-2164851890-4157585229-2641369706-1001 -> is enabled. Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\9.2.1026\9.2.1026\TmBpIe32.dll No File Handler: tmtbim - {0B37915C-8B98-4B9E-80D4-464D2C830D10} - C:\Program Files\Trend Micro\Titanium\plugin\ToolbarIE64\ProToolbarIMRatingActiveX.dll [2018-07-30] (Trend Micro, Inc. -> Trend Micro Inc.) Handler-x32: tmtbim - {0B37915C-8B98-4B9E-80D4-464D2C830D10} - C:\Program Files\Trend Micro\Titanium\UIFramework\ProToolbarIMRatingActiveX.dll [2018-07-30] (Trend Micro, Inc. -> Trend Micro Inc.) Edge: ====== Edge Session Restore: HKU\S-1-5-21-2164851890-4157585229-2641369706-1001 -> is enabled. Edge Extension: (AdBlock) -> EdgeExtension_BetaFishAdBlock_c1wakc4j0nefm => C:\Program Files\WindowsApps\BetaFish.AdBlock_2.8.0.0_neutral__c1wakc4j0nefm [2018-12-10] FireFox: ======== FF DefaultProfile: mo67usa2.default FF ProfilePath: C:\Users\Betty\AppData\Roaming\Mozilla\Firefox\Profiles\mo67usa2.default [2018-11-29] FF NetworkProxy: Mozilla\Firefox\Profiles\mo67usa2.default -> no_proxies_on", "hxxps://localhost, localhost, 127.0.0.1" FF Extension: (Firefox All Aboard 1.6) - C:\Users\Betty\AppData\Roaming\Mozilla\Firefox\Profiles\mo67usa2.default\Extensions\@all-aboard-v1-6 [2017-03-13] [Legacy] FF HKLM\...\Firefox\Extensions: [fftmtoolbar@trendmicro.com] - C:\Program Files\Trend Micro\Titanium\UIFramework\Toolbar\fftmtoolbar@trendmicro.com.xpi FF Extension: (Trend Micro Toolbar) - C:\Program Files\Trend Micro\Titanium\UIFramework\Toolbar\fftmtoolbar@trendmicro.com.xpi [2018-11-07] FF HKLM-x32\...\Firefox\Extensions: [fftmtoolbar@trendmicro.com] - C:\Program Files\Trend Micro\Titanium\UIFramework\Toolbar\fftmtoolbar@trendmicro.com.xpi FF Plugin-x32: @foxitsoftware.com/Foxit PhantomPDF Plugin,version=1.0,application/pdf -> C:\Program Files (x86)\Foxit PhantomPDF\plugins\npFoxitPhantomPDFPlugin.dll [2014-10-20] (Foxit Corporation) FF Plugin-x32: @foxitsoftware.com/Foxit PhantomPDF Plugin,version=1.0,application/vnd.fdf -> C:\Program Files (x86)\Foxit PhantomPDF\plugins\npFoxitPhantomPDFPlugin.dll [2014-10-20] (Foxit Corporation) FF Plugin-x32: @foxitsoftware.com/Foxit PhantomPDF Plugin,version=1.0,application/vnd.xdp -> C:\Program Files (x86)\Foxit PhantomPDF\plugins\npFoxitPhantomPDFPlugin.dll [2014-10-20] (Foxit Corporation) FF Plugin-x32: @foxitsoftware.com/Foxit PhantomPDF Plugin,version=1.0,application/vnd.xfdf -> C:\Program Files (x86)\Foxit PhantomPDF\plugins\npFoxitPhantomPDFPlugin.dll [2014-10-20] (Foxit Corporation) FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.68 -> C:\Program Files\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll [2015-04-21] (Intel Corporation) FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2015-04-21] (Intel Corporation) FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.33.23\npGoogleUpdate3.dll [2018-12-19] (Google Inc.) FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.33.23\npGoogleUpdate3.dll [2018-12-19] (Google Inc.) FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll [2014-11-14] () Chrome: ======= CHR DefaultProfile: Default CHR HomePage: Default -> hxxp://zonealarm/ CHR StartupUrls: Default -> "hxxps://mysearch.avg.com/?cid={408DE358-D3B3-4594-B2AC-B1B7B12689D9}&mid=61711da016ad47d282e8d152ff3d6dae-f374b897d45477128a4395428d40a6f9c4e69228&lang=en&ds=AVG&coid=avgtbavg&pr=fr&d=2014-08-11%2013:26:46&v=3.2.0.14&pid=wtu&sg=&sap=hp","hxxps://mysearch.avg.com/?cid={408DE358-D3B3-4594-B2AC-B1B7B12689D9}&mid=61711da016ad47d282e8d152ff3d6dae-f374b897d45477128a4395428d40a6f9c4e69228&lang=en&ds=AVG&coid=avgtbavg&pr=fr&d=2014-08-11%2013:26:46&v=3.2.0.15&pid=wtu&sg=&sap=hp","hxxps://www.facebook.com/" CHR NewTab: Default -> Not-active:"chrome-extension://ghomeifdfeoiemlkehaacgjiopnfecfg/web_page_home.html" CHR Session Restore: Default -> is enabled. CHR Profile: C:\Users\Betty\AppData\Local\Google\Chrome\User Data\Default [2019-02-22] CHR Extension: (File Converter) - C:\Users\Betty\AppData\Local\Google\Chrome\User Data\Default\Extensions\alblmaecejifbilchdofkdanifpmnmfk [2018-01-12] CHR Extension: (Docs) - C:\Users\Betty\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2018-01-12] CHR Extension: (Google Drive) - C:\Users\Betty\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2018-10-17] CHR Extension: (YouTube) - C:\Users\Betty\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2018-01-12] CHR Extension: ((3) Facebook) - C:\Users\Betty\AppData\Local\Google\Chrome\User Data\Default\Extensions\celnaknmndcdcjcagffhbhciignkeokb [2018-12-06] CHR Extension: (Google Docs Offline) - C:\Users\Betty\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2018-08-17] CHR Extension: (Maps Now) - C:\Users\Betty\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghomeifdfeoiemlkehaacgjiopnfecfg [2019-01-30] CHR Extension: (AdBlock) - C:\Users\Betty\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom [2019-02-16] CHR Extension: (HP Network Check Launcher) - C:\Users\Betty\AppData\Local\Google\Chrome\User Data\Default\Extensions\jkfpchpiljkaemlpmpebnglgkomamfeo [2018-09-07] CHR Extension: (Web) - C:\Users\Betty\AppData\Local\Google\Chrome\User Data\Default\Extensions\knffkfjhblpjmdodljfakhoadfmpfopi [2019-02-05] CHR Extension: (Chrome Web Store Payments) - C:\Users\Betty\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2018-04-03] CHR Extension: (Trend Micro Toolbar) - C:\Users\Betty\AppData\Local\Google\Chrome\User Data\Default\Extensions\ohhcpmplhhiiaoiddkfboafbhiknefdf [2019-01-11] CHR Extension: (Search Encrypt) - C:\Users\Betty\AppData\Local\Google\Chrome\User Data\Default\Extensions\oodblefojaocanejnikhhjcglbaelpbp [2019-02-20] CHR Extension: (Gmail) - C:\Users\Betty\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2018-01-12] CHR Extension: (Chrome Media Router) - C:\Users\Betty\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2019-02-09] CHR Profile: C:\Users\Betty\AppData\Local\Google\Chrome\User Data\Guest Profile [2018-08-20] CHR Profile: C:\Users\Betty\AppData\Local\Google\Chrome\User Data\System Profile [2018-09-06] CHR HKLM-x32\...\Chrome\Extension: [jkfpchpiljkaemlpmpebnglgkomamfeo] - hxxps://clients2.google.com/service/update2/crx ==================== Services (Whitelisted) ==================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) R2 Amsp; C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe [376016 2018-07-23] (Trend Micro, Inc. -> Trend Micro Inc.) R2 EpsonScanSvc; C:\WINDOWS\system32\EscSvc64.exe [135824 2011-12-11] (SEIKO EPSON Corporation -> Seiko Epson Corporation) R2 GamesAppIntegrationService; C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe [347200 2015-02-09] (WildTangent Inc -> WildTangent) R2 HPSupportSolutionsFrameworkService; C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe [347512 2018-12-06] (HP Inc. -> HP Inc.) R2 HPTouchpointAnalyticsService; C:\Program Files\HP\HP Touchpoint Analytics Client\TouchpointAnalyticsClientService.exe [332216 2017-11-22] (HP Inc. -> HP Inc.) R2 IAStorDataMgrSvc; C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [19440 2015-11-04] (Intel(R) Rapid Storage Technology -> Intel Corporation) R2 igfxCUIService2.0.0.0; C:\WINDOWS\system32\igfxCUIService.exe [370560 2018-09-19] (Intel Corporation -> Intel Corporation) S3 Intel(R) Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [881152 2015-05-22] (Intel® Trusted Connect Service -> Intel(R) Corporation) R3 Intel(R) Security Assist; C:\Program Files (x86)\Intel\Intel(R) Security Assist\isa.exe [335872 2015-05-19] (Intel Corporation) [File not signed] S2 isaHelperSvc; C:\Program Files (x86)\Intel\Intel(R) Security Assist\isaHelperService.exe [7680 2015-05-19] () [File not signed] R2 jhi_service; C:\Program Files\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [223520 2015-07-10] (Intel Corporation - Embedded Subsystems and IP Blocks Group -> Intel Corporation) R2 LMS; C:\Program Files\Intel\Intel(R) Management Engine Components\LMS\LMS.exe [415520 2015-07-10] (Intel Corporation - Embedded Subsystems and IP Blocks Group -> Intel Corporation) R2 Platinum Host Service; C:\Program Files\Trend Micro\Titanium\plugin\Pt\PtSvcHost.exe [1127416 2018-07-30] (Trend Micro, Inc. -> Trend Micro Inc.) R2 RichVideo64; C:\Program Files\CyberLink\Shared files\RichVideo64.exe [389896 2014-04-14] (CyberLink Corp. -> ) R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [316152 2016-01-15] (Realtek Semiconductor Corp -> Realtek Semiconductor) S3 WdNisSvc; C:\ProgramData\Microsoft\Windows Defender\platform\4.18.1807.18075-0\NisSrv.exe [3905952 2018-08-09] (Microsoft Corporation -> Microsoft Corporation) S3 WinDefend; C:\ProgramData\Microsoft\Windows Defender\platform\4.18.1807.18075-0\MsMpEng.exe [110944 2018-08-09] (Microsoft Corporation -> Microsoft Corporation) R2 WirelessKB850NotificationService; C:\WINDOWS\system32\WirelessKB850NotificationService.exe [176624 2018-05-14] (Microsoft Corporation -> Microsoft Corporation) ===================== Drivers (Whitelisted) ====================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) R3 bcbtums; C:\WINDOWS\system32\DRIVERS\bcbtums.sys [177432 2015-12-01] (Broadcom Corporation -> Broadcom Corporation.) R3 BCMWL63A; C:\WINDOWS\system32\DRIVERS\bcmwl63a.sys [11794376 2017-07-13] (Broadcom Corporation -> Broadcom Corp) S3 btwampfl; C:\WINDOWS\system32\DRIVERS\btwampfl.sys [187168 2015-12-01] (Broadcom Corporation -> Broadcom Corporation.) S3 Cpqdfw; C:\WINDOWS\System32\drivers\cpqdfw.sys [27456 2012-05-29] (Hewlett-Packard Company -> Windows (R) Codename Longhorn DDK provider) S3 rt640x64; C:\WINDOWS\System32\drivers\rt640x64.sys [888064 2016-04-13] (Realtek Semiconductor Corp -> Realtek ) R3 RTSUER; C:\WINDOWS\system32\Drivers\RtsUer.sys [402136 2015-09-27] (Realtek Semiconductor Corp -> Realsil Semiconductor Corporation) R1 tmactmon; C:\WINDOWS\system32\DRIVERS\tmactmon.sys [147712 2018-09-28] (Trend Micro, Inc. -> Trend Micro Inc.) R0 tmcomm; C:\WINDOWS\System32\DRIVERS\tmcomm.sys [464136 2018-09-28] (Trend Micro, Inc. -> Trend Micro Inc.) R0 TMEBC; C:\WINDOWS\System32\DRIVERS\TMEBC64.sys [72504 2016-01-04] (Trend Micro, Inc. -> Trend Micro Inc.) R3 tmeevw; C:\WINDOWS\system32\DRIVERS\tmeevw.sys [147672 2017-05-10] (Trend Micro, Inc. -> Trend Micro Inc.) S0 tmel; C:\WINDOWS\System32\DRIVERS\tmel.sys [38408 2018-05-23] (Microsoft Windows Early Launch Anti-malware Publisher -> Trend Micro Inc.) R1 tmevtmgr; C:\WINDOWS\system32\DRIVERS\tmevtmgr.sys [148736 2018-09-28] (Trend Micro, Inc. -> Trend Micro Inc.) R3 tmnciesc; C:\WINDOWS\system32\DRIVERS\tmnciesc.sys [562296 2018-03-07] (Trend Micro, Inc. -> Trend Micro Inc.) R1 tmumh; C:\WINDOWS\system32\DRIVERS\TMUMH.sys [149896 2018-09-25] (Trend Micro, Inc. -> Trend Micro Inc.) R2 tmusa; C:\WINDOWS\system32\DRIVERS\tmusa.sys [137360 2018-03-28] (Trend Micro, Inc. -> Trend Micro Inc.) S3 WdBoot; C:\WINDOWS\system32\drivers\wd\WdBoot.sys [46584 2018-08-09] (Microsoft Windows Early Launch Anti-malware Publisher -> Microsoft Corporation) S3 WdFilter; C:\WINDOWS\system32\drivers\wd\WdFilter.sys [340008 2018-08-09] (Microsoft Windows -> Microsoft Corporation) S3 WdNisDrv; C:\WINDOWS\System32\drivers\wd\WdNisDrv.sys [61992 2018-08-09] (Microsoft Windows -> Microsoft Corporation) R3 WirelessKeyboardFilter; C:\WINDOWS\System32\drivers\WirelessKeyboardFilter.sys [49896 2016-07-22] (Microsoft Corporation -> Microsoft Corporation) U2 TMAgent; no ImagePath ==================== NetSvcs (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) ==================== One month (created) ======== (If an entry is included in the fixlist, the file/folder will be moved.) 2019-02-22 23:34 - 2019-02-22 23:38 - 000023851 _____ C:\Users\Betty\Desktop\FRST.txt 2019-02-22 23:34 - 2019-02-22 23:34 - 000000000 ____D C:\FRST 2019-02-22 23:25 - 2019-02-22 23:25 - 002435072 _____ (Farbar) C:\Users\Betty\Desktop\FRST64.exe 2019-02-22 21:32 - 2019-02-22 21:32 - 000000797 _____ C:\Users\Betty\Desktop\Pictures - Shortcut.lnk 2019-02-22 12:18 - 2019-02-22 12:18 - 000000000 ____D C:\WINDOWS\LastGood 2019-02-16 20:04 - 2019-02-16 20:04 - 000000000 ___HD C:\$SysReset 2019-02-16 17:47 - 2018-09-19 23:12 - 001483576 _____ (Microsoft Corporation) C:\WINDOWS\system32\mcupdate_GenuineIntel.dll 2019-02-15 23:06 - 2016-01-15 00:24 - 003309264 _____ (Realtek Semiconductor Corp.) C:\WINDOWS\system32\RtkApi64.dll 2019-02-15 23:06 - 2016-01-15 00:24 - 003075784 _____ (Realtek Semiconductor Corp.) C:\WINDOWS\system32\RltkAPO64.dll 2019-02-15 23:06 - 2016-01-15 00:24 - 000203432 _____ (Realtek Semiconductor Corp.) C:\WINDOWS\system32\RtkCfg64.dll 2019-02-15 23:06 - 2016-01-15 00:20 - 004695288 _____ (Realtek Semiconductor Corp.) C:\WINDOWS\system32\Drivers\RTKVHD64.sys 2019-02-15 23:06 - 2016-01-15 00:20 - 000032392 _____ (Realtek Semiconductor Corp.) C:\WINDOWS\system32\RtkCoLDR64.dll 2019-02-15 22:55 - 2015-06-05 02:59 - 002825944 _____ (Realtek Semiconductor Corp.) C:\WINDOWS\RtlExUpd.dll 2019-02-15 19:54 - 2019-02-15 19:54 - 000003924 _____ C:\Users\Betty\Documents\Messy Bun Hat Free Crochet Beanie Pattern.txt 2019-02-12 19:26 - 2019-02-06 02:54 - 004527584 _____ (Microsoft Corporation) C:\WINDOWS\system32\sppsvc.exe 2019-02-12 19:26 - 2019-02-06 02:32 - 003648512 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32kfull.sys 2019-02-12 19:26 - 2019-02-05 22:01 - 001221432 _____ (Microsoft Corporation) C:\WINDOWS\system32\hvix64.exe 2019-02-12 19:26 - 2019-02-05 22:00 - 009084432 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntoskrnl.exe 2019-02-12 19:26 - 2019-02-05 22:00 - 007520112 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.Media.Protection.PlayReady.dll 2019-02-12 19:26 - 2019-02-05 22:00 - 006572416 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.Media.Protection.PlayReady.dll 2019-02-12 19:26 - 2019-02-05 22:00 - 002465792 _____ (Microsoft Corporation) C:\WINDOWS\system32\msxml6.dll 2019-02-12 19:26 - 2019-02-05 21:52 - 022014464 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\edgehtml.dll 2019-02-12 19:26 - 2019-02-05 21:45 - 019404288 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.dll 2019-02-12 19:26 - 2019-02-05 21:41 - 025853952 _____ (Microsoft Corporation) C:\WINDOWS\system32\edgehtml.dll 2019-02-12 19:26 - 2019-02-05 21:40 - 005792256 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Chakra.dll 2019-02-12 19:26 - 2019-02-05 21:37 - 004515840 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wininet.dll 2019-02-12 19:26 - 2019-02-05 21:33 - 022714880 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtml.dll 2019-02-12 19:26 - 2019-02-05 21:29 - 004865536 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9.dll 2019-02-12 19:26 - 2019-02-05 21:26 - 007599616 _____ (Microsoft Corporation) C:\WINDOWS\system32\Chakra.dll 2019-02-12 19:26 - 2019-02-05 21:24 - 004937728 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininet.dll 2019-02-12 19:26 - 2019-01-09 12:42 - 004716032 _____ (Microsoft Corporation) C:\WINDOWS\system32\twinui.pcshell.dll 2019-02-12 19:26 - 2019-01-09 12:41 - 012730368 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieframe.dll 2019-02-12 19:26 - 2019-01-09 12:35 - 002919936 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.UI.Logon.dll 2019-02-12 19:26 - 2019-01-09 04:55 - 011919872 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieframe.dll 2019-02-12 19:26 - 2019-01-09 00:43 - 006043496 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\windows.storage.dll 2019-02-12 19:26 - 2019-01-09 00:43 - 004789944 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mfcore.dll 2019-02-12 19:26 - 2019-01-09 00:43 - 002253480 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iertutil.dll 2019-02-12 19:26 - 2019-01-09 00:40 - 002765336 _____ (Microsoft Corporation) C:\WINDOWS\system32\iertutil.dll 2019-02-12 19:26 - 2019-01-09 00:39 - 007436016 _____ (Microsoft Corporation) C:\WINDOWS\system32\windows.storage.dll 2019-02-12 19:26 - 2019-01-09 00:39 - 004404720 _____ (Microsoft Corporation) C:\WINDOWS\system32\mfcore.dll 2019-02-12 19:26 - 2019-01-09 00:33 - 016597504 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.UI.Xaml.dll 2019-02-12 19:26 - 2019-01-09 00:32 - 013878272 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.UI.Xaml.dll 2019-02-12 19:26 - 2019-01-09 00:29 - 008188928 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.Data.Pdf.dll 2019-02-12 19:26 - 2019-01-09 00:29 - 002500096 _____ (Microsoft Corporation) C:\WINDOWS\system32\smartscreen.exe 2019-02-12 19:26 - 2019-01-09 00:27 - 004710912 _____ (Microsoft Corporation) C:\WINDOWS\system32\cdp.dll 2019-02-12 19:26 - 2019-01-09 00:27 - 004384256 _____ (Microsoft Corporation) C:\WINDOWS\system32\EdgeContent.dll 2019-02-12 19:26 - 2019-01-09 00:26 - 006661632 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.Data.Pdf.dll 2019-02-12 19:26 - 2019-01-09 00:26 - 003396608 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppXDeploymentServer.dll 2019-02-12 19:25 - 2019-02-06 02:53 - 001634704 _____ (Microsoft Corporation) C:\WINDOWS\system32\gdi32full.dll 2019-02-12 19:25 - 2019-02-06 02:35 - 000058368 _____ (Microsoft Corporation) C:\WINDOWS\system32\mf3216.dll 2019-02-12 19:25 - 2019-02-06 02:30 - 004052992 _____ (Microsoft Corporation) C:\WINDOWS\system32\msi.dll 2019-02-12 19:25 - 2019-02-06 02:30 - 001662464 _____ (Microsoft Corporation) C:\WINDOWS\system32\GdiPlus.dll 2019-02-12 19:25 - 2019-02-06 02:30 - 001364992 _____ (Microsoft Corporation) C:\WINDOWS\system32\bcastdvruserservice.dll 2019-02-12 19:25 - 2019-02-06 02:11 - 001454648 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\gdi32full.dll 2019-02-12 19:25 - 2019-02-06 01:57 - 000044032 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mf3216.dll 2019-02-12 19:25 - 2019-02-06 01:52 - 004053504 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msi.dll 2019-02-12 19:25 - 2019-02-06 01:52 - 002891776 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\win32kfull.sys 2019-02-12 19:25 - 2019-02-06 01:52 - 001470976 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\GdiPlus.dll 2019-02-12 19:25 - 2019-02-05 22:01 - 001989040 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msxml6.dll 2019-02-12 19:25 - 2019-02-05 22:01 - 001029944 _____ (Microsoft Corporation) C:\WINDOWS\system32\hvax64.exe 2019-02-12 19:25 - 2019-02-05 22:01 - 000720480 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\winhttp.dll 2019-02-12 19:25 - 2019-02-05 22:01 - 000566568 _____ (Microsoft Corporation) C:\WINDOWS\system32\tcblaunch.exe 2019-02-12 19:25 - 2019-02-05 22:01 - 000134968 _____ (Microsoft Corporation) C:\WINDOWS\system32\hvloader.dll 2019-02-12 19:25 - 2019-02-05 22:01 - 000076088 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\hvservice.sys 2019-02-12 19:25 - 2019-02-05 22:01 - 000033576 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\NtlmShared.dll 2019-02-12 19:25 - 2019-02-05 22:00 - 002719760 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\tcpip.sys 2019-02-12 19:25 - 2019-02-05 22:00 - 002421264 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ntfs.sys 2019-02-12 19:25 - 2019-02-05 22:00 - 001257904 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.exe 2019-02-12 19:25 - 2019-02-05 22:00 - 001140680 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.efi 2019-02-12 19:25 - 2019-02-05 22:00 - 001130568 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msvproc.dll 2019-02-12 19:25 - 2019-02-05 22:00 - 001098272 _____ (Microsoft Corporation) C:\WINDOWS\system32\msvproc.dll 2019-02-12 19:25 - 2019-02-05 22:00 - 000945680 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\refsv1.sys 2019-02-12 19:25 - 2019-02-05 22:00 - 000899728 _____ (Microsoft Corporation) C:\WINDOWS\system32\winhttp.dll 2019-02-12 19:25 - 2019-02-05 22:00 - 000466960 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\FWPKCLNT.SYS 2019-02-12 19:25 - 2019-02-05 22:00 - 000376120 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\fastfat.sys 2019-02-12 19:25 - 2019-02-05 22:00 - 000043536 _____ (Microsoft Corporation) C:\WINDOWS\system32\browser_broker.exe 2019-02-12 19:25 - 2019-02-05 22:00 - 000038792 _____ (Microsoft Corporation) C:\WINDOWS\system32\NtlmShared.dll 2019-02-12 19:25 - 2019-02-05 21:59 - 001922064 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\refs.sys 2019-02-12 19:25 - 2019-02-05 21:59 - 001457248 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.efi 2019-02-12 19:25 - 2019-02-05 21:59 - 000983128 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.exe 2019-02-12 19:25 - 2019-02-05 21:59 - 000144288 _____ (Microsoft Corporation) C:\WINDOWS\system32\smss.exe 2019-02-12 19:25 - 2019-02-05 21:42 - 003711488 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9.dll 2019-02-12 19:25 - 2019-02-05 21:41 - 005307392 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\d2d1.dll 2019-02-12 19:25 - 2019-02-05 21:40 - 000021504 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\npmproxy.dll 2019-02-12 19:25 - 2019-02-05 21:38 - 000608768 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\EdgeManager.dll 2019-02-12 19:25 - 2019-02-05 21:38 - 000561152 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9diag.dll 2019-02-12 19:25 - 2019-02-05 21:37 - 000578560 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\webplatstorageserver.dll 2019-02-12 19:25 - 2019-02-05 21:28 - 000046080 _____ (Microsoft Corporation) C:\WINDOWS\system32\hidparse.sys 2019-02-12 19:25 - 2019-02-05 21:28 - 000046080 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\hidparse.sys 2019-02-12 19:25 - 2019-02-05 21:28 - 000039936 _____ (Microsoft Corporation) C:\WINDOWS\system32\npmproxy.dll 2019-02-12 19:25 - 2019-02-05 21:27 - 000894464 _____ (Microsoft Corporation) C:\WINDOWS\system32\webplatstorageserver.dll 2019-02-12 19:25 - 2019-02-05 21:27 - 000808448 _____ (Microsoft Corporation) C:\WINDOWS\system32\EdgeManager.dll 2019-02-12 19:25 - 2019-02-05 21:27 - 000358912 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\exfat.sys 2019-02-12 19:25 - 2019-02-05 21:27 - 000266752 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\srvnet.sys 2019-02-12 19:25 - 2019-02-05 21:26 - 000726528 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9diag.dll 2019-02-12 19:25 - 2019-02-05 21:26 - 000324608 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\udfs.sys 2019-02-12 19:25 - 2019-02-05 21:26 - 000174592 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuuhosdeployment.dll 2019-02-12 19:25 - 2019-02-05 21:26 - 000154112 _____ (Microsoft Corporation) C:\WINDOWS\system32\Chakradiag.dll 2019-02-12 19:25 - 2019-02-05 21:25 - 000736256 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\srv2.sys 2019-02-12 19:25 - 2019-02-05 21:25 - 000507392 _____ (Microsoft Corporation) C:\WINDOWS\system32\netprofmsvc.dll 2019-02-12 19:25 - 2019-02-05 21:24 - 000466432 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuuhext.dll 2019-02-12 19:25 - 2019-02-05 21:23 - 000393216 _____ (Microsoft Corporation) C:\WINDOWS\system32\WpAXHolder.dll 2019-02-12 19:25 - 2019-02-05 21:22 - 000960512 _____ (Microsoft Corporation) C:\WINDOWS\system32\StorSvc.dll 2019-02-12 19:25 - 2019-02-05 21:22 - 000885760 _____ (Microsoft Corporation) C:\WINDOWS\system32\MPSSVC.dll 2019-02-12 19:25 - 2019-02-05 21:21 - 000093696 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\cdfs.sys 2019-02-12 19:25 - 2019-02-05 20:04 - 000001314 _____ C:\WINDOWS\system32\tcbres.wim 2019-02-12 19:25 - 2019-01-12 03:56 - 001008640 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.Media.MixedRealityCapture.dll 2019-02-12 19:25 - 2019-01-11 21:28 - 000352768 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msrd3x40.dll 2019-02-12 19:25 - 2019-01-09 13:08 - 000309560 _____ (Microsoft Corporation) C:\WINDOWS\system32\acmigration.dll 2019-02-12 19:25 - 2019-01-09 12:57 - 000720536 _____ (Microsoft Corporation) C:\WINDOWS\system32\kernel32.dll 2019-02-12 19:25 - 2019-01-09 12:41 - 000064000 _____ (Microsoft Corporation) C:\WINDOWS\system32\iemigplugin.dll 2019-02-12 19:25 - 2019-01-09 12:40 - 000171520 _____ (Microsoft Corporation) C:\WINDOWS\system32\itss.dll 2019-02-12 19:25 - 2019-01-09 12:36 - 001054720 _____ (Microsoft Corporation) C:\WINDOWS\HelpPane.exe 2019-02-12 19:25 - 2019-01-09 05:14 - 000607744 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\kernel32.dll 2019-02-12 19:25 - 2019-01-09 04:55 - 000150016 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\itss.dll 2019-02-12 19:25 - 2019-01-09 03:55 - 001285432 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ndis.sys 2019-02-12 19:25 - 2019-01-09 03:48 - 000527368 _____ (Microsoft Corporation) C:\WINDOWS\system32\hal.dll 2019-02-12 19:25 - 2019-01-09 00:59 - 000611848 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\spaceport.sys 2019-02-12 19:25 - 2019-01-09 00:44 - 000078688 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wldp.dll 2019-02-12 19:25 - 2019-01-09 00:43 - 001981280 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\KernelBase.dll 2019-02-12 19:25 - 2019-01-09 00:43 - 001620264 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ntdll.dll 2019-02-12 19:25 - 2019-01-09 00:43 - 000607376 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\oleaut32.dll 2019-02-12 19:25 - 2019-01-09 00:43 - 000581592 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\MSVideoDSP.dll 2019-02-12 19:25 - 2019-01-09 00:43 - 000287640 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wintrust.dll 2019-02-12 19:25 - 2019-01-09 00:43 - 000129088 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mfps.dll 2019-02-12 19:25 - 2019-01-09 00:43 - 000127744 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\rmclient.dll 2019-02-12 19:25 - 2019-01-09 00:43 - 000071456 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\svchost.exe 2019-02-12 19:25 - 2019-01-09 00:42 - 001035232 _____ (Microsoft Corporation) C:\WINDOWS\system32\ApplyTrustOffline.exe 2019-02-12 19:25 - 2019-01-09 00:42 - 000092704 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\bindflt.sys 2019-02-12 19:25 - 2019-01-09 00:40 - 001063224 _____ (Microsoft Corporation) C:\WINDOWS\system32\SecConfig.efi 2019-02-12 19:25 - 2019-01-09 00:40 - 000432952 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\rdbss.sys 2019-02-12 19:25 - 2019-01-09 00:40 - 000226104 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxsmb20.sys 2019-02-12 19:25 - 2019-01-09 00:40 - 000090872 _____ (Microsoft Corporation) C:\WINDOWS\system32\wldp.dll 2019-02-12 19:25 - 2019-01-09 00:39 - 002571632 _____ (Microsoft Corporation) C:\WINDOWS\system32\KernelBase.dll 2019-02-12 19:25 - 2019-01-09 00:39 - 001943128 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntdll.dll 2019-02-12 19:25 - 2019-01-09 00:39 - 000789696 _____ (Microsoft Corporation) C:\WINDOWS\system32\oleaut32.dll 2019-02-12 19:25 - 2019-01-09 00:39 - 000713264 _____ (Microsoft Corporation) C:\WINDOWS\system32\MSVideoDSP.dll 2019-02-12 19:25 - 2019-01-09 00:39 - 000349656 _____ (Microsoft Corporation) C:\WINDOWS\system32\wintrust.dll 2019-02-12 19:25 - 2019-01-09 00:39 - 000269624 _____ (Microsoft Corporation) C:\WINDOWS\system32\browserbroker.dll 2019-02-12 19:25 - 2019-01-09 00:39 - 000260800 _____ (Microsoft Corporation) C:\WINDOWS\system32\mfps.dll 2019-02-12 19:25 - 2019-01-09 00:39 - 000175416 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\spacedump.sys 2019-02-12 19:25 - 2019-01-09 00:39 - 000164192 _____ (Microsoft Corporation) C:\WINDOWS\system32\rmclient.dll 2019-02-12 19:25 - 2019-01-09 00:39 - 000085472 _____ (Microsoft Corporation) C:\WINDOWS\system32\svchost.exe 2019-02-12 19:25 - 2019-01-09 00:27 - 001587712 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.Globalization.dll 2019-02-12 19:25 - 2019-01-09 00:26 - 002966016 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\cdp.dll 2019-02-12 19:25 - 2019-01-09 00:25 - 000161792 _____ (Microsoft Corporation) C:\WINDOWS\system32\spacebridge.dll 2019-02-12 19:25 - 2019-01-09 00:24 - 000209408 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppXApplicabilityBlob.dll 2019-02-12 19:25 - 2019-01-09 00:24 - 000174080 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingsHandlers_CapabilityAccess.dll 2019-02-12 19:25 - 2019-01-09 00:24 - 000157184 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\spacebridge.dll 2019-02-12 19:25 - 2019-01-09 00:23 - 002368000 _____ (Microsoft Corporation) C:\WINDOWS\system32\WebRuntimeManager.dll 2019-02-12 19:25 - 2019-01-09 00:23 - 001708544 _____ (Microsoft Corporation) C:\WINDOWS\system32\MSPhotography.dll 2019-02-12 19:25 - 2019-01-09 00:23 - 001361408 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\MSPhotography.dll 2019-02-12 19:25 - 2019-01-09 00:23 - 001189888 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.Globalization.dll 2019-02-12 19:25 - 2019-01-09 00:23 - 000898560 _____ (Microsoft Corporation) C:\WINDOWS\system32\MusUpdateHandlers.dll 2019-02-12 19:25 - 2019-01-09 00:23 - 000145920 _____ (Microsoft Corporation) C:\WINDOWS\system32\srpapi.dll 2019-02-12 19:25 - 2019-01-09 00:23 - 000100864 _____ (Microsoft Corporation) C:\WINDOWS\system32\CapabilityAccessManagerClient.dll 2019-02-12 19:25 - 2019-01-09 00:23 - 000067072 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\CapabilityAccessManagerClient.dll 2019-02-12 19:25 - 2019-01-09 00:22 - 001551360 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppXDeploymentExtensions.desktop.dll 2019-02-12 19:25 - 2019-01-09 00:22 - 001395200 _____ (Microsoft Corporation) C:\WINDOWS\system32\TokenBroker.dll 2019-02-12 19:25 - 2019-01-09 00:22 - 000624640 _____ (Microsoft Corporation) C:\WINDOWS\system32\PsmServiceExtHost.dll 2019-02-12 19:25 - 2019-01-09 00:22 - 000392704 _____ (Microsoft Corporation) C:\WINDOWS\system32\WaaSMedicSvc.dll 2019-02-12 19:25 - 2019-01-09 00:22 - 000333824 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\edgeIso.dll 2019-02-12 19:25 - 2019-01-09 00:22 - 000266752 _____ (Microsoft Corporation) C:\WINDOWS\system32\CapabilityAccessManager.dll 2019-02-12 19:25 - 2019-01-09 00:22 - 000138752 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.Networking.NetworkOperators.HotspotAuthentication.dll 2019-02-12 19:25 - 2019-01-09 00:22 - 000126976 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\srpapi.dll 2019-02-12 19:25 - 2019-01-09 00:21 - 002173440 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppXDeploymentExtensions.onecore.dll 2019-02-12 19:25 - 2019-01-09 00:21 - 000197632 _____ (Microsoft Corporation) C:\WINDOWS\system32\smartscreenps.dll 2019-02-12 19:25 - 2019-01-09 00:21 - 000106496 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.Networking.NetworkOperators.HotspotAuthentication.dll 2019-02-12 19:25 - 2019-01-09 00:20 - 001000448 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\TokenBroker.dll 2019-02-12 19:25 - 2019-01-09 00:20 - 000916480 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.Security.Authentication.Web.Core.dll 2019-02-12 19:25 - 2019-01-09 00:20 - 000607232 _____ (Microsoft Corporation) C:\WINDOWS\system32\updatehandlers.dll 2019-02-12 19:25 - 2019-01-09 00:20 - 000135680 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\smartscreenps.dll 2019-02-12 19:25 - 2019-01-09 00:19 - 000678400 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.Security.Authentication.Web.Core.dll 2019-02-12 19:25 - 2019-01-09 00:19 - 000507392 _____ (Microsoft Corporation) C:\WINDOWS\system32\edgeIso.dll 2019-02-12 19:25 - 2019-01-09 00:19 - 000316928 _____ (Microsoft Corporation) C:\WINDOWS\system32\GlobCollationHost.dll 2019-02-12 19:25 - 2019-01-09 00:19 - 000251904 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msIso.dll 2019-02-12 19:25 - 2019-01-09 00:18 - 000195584 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\GlobCollationHost.dll 2019-02-12 19:25 - 2019-01-08 23:34 - 000806320 _____ C:\WINDOWS\SysWOW64\locale.nls 2019-02-12 19:25 - 2019-01-08 23:34 - 000806320 _____ C:\WINDOWS\system32\locale.nls 2019-02-12 19:25 - 2019-01-08 04:08 - 000868864 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.Media.MixedRealityCapture.dll 2019-02-12 19:25 - 2019-01-07 22:06 - 001311744 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msjet40.dll 2019-02-12 19:25 - 2019-01-07 22:06 - 000313344 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msrd2x40.dll 2019-02-12 19:25 - 2019-01-07 22:06 - 000000072 _____ C:\WINDOWS\system32\edgehtmlpluginpolicy.bin ==================== One month (modified) ======== (If an entry is included in the fixlist, the file/folder will be moved.) 2019-02-22 23:37 - 2018-04-11 18:38 - 000000000 ____D C:\ProgramData\regid.1991-06.com.microsoft 2019-02-22 21:32 - 2016-04-19 12:00 - 000001937 _____ C:\Users\Betty\Desktop\This PC.lnk 2019-02-22 18:13 - 2018-04-11 18:38 - 000000000 ___HD C:\Program Files\WindowsApps 2019-02-22 18:13 - 2018-04-11 18:38 - 000000000 ____D C:\WINDOWS\AppReadiness 2019-02-22 17:29 - 2018-05-21 19:42 - 000004162 _____ C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{C46BE9D6-F004-4084-8F64-9D075E25127F} 2019-02-22 17:29 - 2015-09-30 14:42 - 000000010 _____ C:\Users\Betty\AppData\Local\sponge.last.runtime.cache 2019-02-22 12:18 - 2017-09-15 21:32 - 000000000 ____D C:\WINDOWS\SysWOW64\RTCOM 2019-02-22 11:25 - 2017-09-15 21:33 - 000000180 _____ C:\WINDOWS\system32\{A6D608F0-0BDE-491A-97AE-5C4B05D86E01}.bat 2019-02-22 11:25 - 2015-09-26 18:09 - 000000000 __SHD C:\Users\Betty\IntelGraphicsProfiles 2019-02-21 22:03 - 2018-05-21 19:12 - 000000000 ____D C:\WINDOWS\system32\SleepStudy 2019-02-20 17:10 - 2016-07-22 15:31 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Epson Software 2019-02-19 15:02 - 2018-05-21 19:42 - 000003250 _____ C:\WINDOWS\System32\Tasks\HPCeeScheduleForBetty 2019-02-19 15:02 - 2016-07-28 19:49 - 000000358 _____ C:\WINDOWS\Tasks\HPCeeScheduleForBetty.job 2019-02-17 11:37 - 2018-05-21 19:16 - 000933368 _____ C:\WINDOWS\system32\PerfStringBackup.INI 2019-02-17 11:37 - 2018-04-11 18:36 - 000000000 ____D C:\WINDOWS\INF 2019-02-17 11:35 - 2018-04-11 16:04 - 000032768 _____ C:\WINDOWS\system32\config\ELAM 2019-02-17 11:31 - 2018-05-21 19:42 - 000000006 ____H C:\WINDOWS\Tasks\SA.DAT 2019-02-17 00:54 - 2018-04-11 16:04 - 000524288 _____ C:\WINDOWS\system32\config\BBI 2019-02-16 20:41 - 2018-04-11 18:30 - 000000000 ____D C:\WINDOWS\CbsTemp 2019-02-16 19:51 - 2015-09-28 14:58 - 000000000 ____D C:\Users\Betty\AppData\Local\ElevatedDiagnostics 2019-02-16 19:46 - 2017-09-15 21:32 - 000007873 _____ C:\WINDOWS\system32\Drivers\rtkhdasetting.zip 2019-02-16 19:23 - 2015-05-27 21:09 - 000000000 ____D C:\ProgramData\SoundResearch 2019-02-15 23:08 - 2015-05-27 21:26 - 000000000 ___HD C:\Program Files (x86)\Temp 2019-02-15 23:07 - 2017-09-15 21:32 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Music, Photos and Videos 2019-02-15 22:55 - 2014-08-14 20:53 - 000000000 ____D C:\SWSETUP 2019-02-14 21:08 - 2018-11-16 19:30 - 000000000 ____D C:\Program Files\rempl 2019-02-13 20:53 - 2018-04-23 16:56 - 000002308 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk 2019-02-13 20:53 - 2018-04-23 16:56 - 000002267 _____ C:\Users\Public\Desktop\Google Chrome.lnk 2019-02-12 20:14 - 2018-05-21 19:12 - 000292504 _____ C:\WINDOWS\system32\FNTCACHE.DAT 2019-02-12 20:13 - 2018-05-21 19:17 - 000000000 ____D C:\Users\Betty 2019-02-12 20:10 - 2018-04-11 18:38 - 000000000 ___SD C:\WINDOWS\SysWOW64\F12 2019-02-12 20:10 - 2018-04-11 18:38 - 000000000 ___SD C:\WINDOWS\system32\F12 2019-02-12 20:10 - 2018-04-11 18:38 - 000000000 ___RD C:\Program Files\Windows Defender 2019-02-12 20:10 - 2018-04-11 18:38 - 000000000 ____D C:\WINDOWS\TextInput 2019-02-12 20:10 - 2018-04-11 18:38 - 000000000 ____D C:\WINDOWS\ShellExperiences 2019-02-12 20:10 - 2018-04-11 18:38 - 000000000 ____D C:\WINDOWS\bcastdvr 2019-02-12 19:23 - 2015-09-27 13:47 - 000000000 ____D C:\WINDOWS\system32\MRT 2019-02-12 19:10 - 2015-09-27 13:47 - 129330784 ____C (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe 2019-02-12 13:28 - 2018-05-21 19:42 - 000004594 _____ C:\WINDOWS\System32\Tasks\Adobe Flash Player PPAPI Notifier 2019-02-12 13:27 - 2018-04-11 18:38 - 000000000 ____D C:\WINDOWS\SysWOW64\Macromed 2019-02-12 13:27 - 2018-04-11 18:38 - 000000000 ____D C:\WINDOWS\system32\Macromed 2019-02-10 10:33 - 2018-05-21 19:42 - 000003372 _____ C:\WINDOWS\System32\Tasks\OneDrive Standalone Update Task-S-1-5-21-2164851890-4157585229-2641369706-1001 2019-02-10 10:33 - 2018-05-21 19:17 - 000002417 _____ C:\Users\Betty\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk 2019-02-10 10:33 - 2015-09-26 18:13 - 000000000 ___RD C:\Users\Betty\OneDrive 2019-02-08 10:40 - 2018-06-25 14:55 - 000000000 ____D C:\ProgramData\Packages 2019-02-04 15:49 - 2017-08-17 04:55 - 000000000 ____D C:\Users\Betty\Documents\Backups 2019-02-02 17:53 - 2018-11-13 16:45 - 000835480 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe 2019-02-02 17:53 - 2018-11-13 16:45 - 000179600 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl ==================== Files in the root of some directories ======= 2015-09-30 12:33 - 2015-09-30 12:33 - 000000036 _____ () C:\Users\Betty\AppData\Local\housecall.guid.cache 2015-11-15 15:59 - 2015-11-15 16:03 - 000007596 _____ () C:\Users\Betty\AppData\Local\resmon.resmoncfg 2015-09-30 14:42 - 2019-02-22 17:29 - 000000010 _____ () C:\Users\Betty\AppData\Local\sponge.last.runtime.cache ==================== Bamital & volsnap ====================== (There is no automatic fix for files that do not pass verification.) C:\WINDOWS\system32\winlogon.exe => File is digitally signed C:\WINDOWS\system32\wininit.exe => File is digitally signed C:\WINDOWS\explorer.exe => File is digitally signed C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed C:\WINDOWS\system32\svchost.exe => File is digitally signed C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed C:\WINDOWS\system32\services.exe => File is digitally signed C:\WINDOWS\system32\User32.dll => File is digitally signed C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed C:\WINDOWS\system32\userinit.exe => File is digitally signed C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed C:\WINDOWS\system32\rpcss.dll => File is digitally signed C:\WINDOWS\system32\dnsapi.dll => File is digitally signed C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed C:\WINDOWS\system32\dllhost.exe => File is digitally signed C:\WINDOWS\SysWOW64\dllhost.exe => File is digitally signed C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2018-05-21 19:12 ==================== End of FRST.txt ============================