Additional scan result of Farbar Recovery Scan Tool (x64) Version: 28-03-2020 Ran by minij (28-03-2020 22:50:13) Running from C:\Users\minij\Desktop Windows 10 Home Version 1909 18363.720 (X64) (2020-03-29 02:16:29) Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Administrator (S-1-5-21-2197453201-3331448601-2838413165-500 - Administrator - Disabled) DefaultAccount (S-1-5-21-2197453201-3331448601-2838413165-503 - Limited - Disabled) Guest (S-1-5-21-2197453201-3331448601-2838413165-501 - Limited - Disabled) minij (S-1-5-21-2197453201-3331448601-2838413165-1001 - Administrator - Enabled) => C:\Users\minij WDAGUtilityAccount (S-1-5-21-2197453201-3331448601-2838413165-504 - Limited - Disabled) ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} ==================== Installed Programs ====================== (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Barn Yarn Collector's Edition (HKLM-x32\...\WTA-9179bae2-e03d-48a4-87c8-dd6f02213d47) (Version: 3.0.2.48 - WildTangent) Hidden Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.) Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.) Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.) Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.) CyberLink Power Media Player 14 (HKLM-x32\...\{32C8E300-BDB4-4398-92C2-E9B7D8A233DB}) (Version: 14.0.5.6909 - CyberLink Corp.) CyberLink PowerDirector 14 (HKLM-x32\...\{6BADCD73-E925-46F7-A295-FF2448632728}) (Version: 14.0.2.3309 - CyberLink Corp.) Dropbox 25 GB (HKLM-x32\...\{0867A88D-764F-366E-9E21-130DA8B472C3}) (Version: 3.1.18.0 - Dropbox, Inc.) Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.295.1 - Dropbox, Inc.) Hidden Energy Star (HKLM\...\{5CB22648-35F8-41BC-9C35-1E41FE6E12A5}) (Version: 1.1.1 - HP Inc.) HP Audio Switch (HKLM-x32\...\{439BB4C2-432F-474A-9EAE-D933E4772FDC}) (Version: 1.0.137.0 - HP Inc.) HP CoolSense (HKLM-x32\...\{0C723C74-62DF-4B35-9490-A207546D866D}) (Version: 2.21.4 - HP Inc.) HP Documentation (HKLM\...\HP_Documentation) (Version: - HP) HP ePrint SW (HKLM-x32\...\{b0ebf7ff-6b1a-4a92-9c85-6915be1962b9}) (Version: 5.1.19895 - HP Inc.) HP JumpStart Bridge (HKLM-x32\...\{9B252E0D-7B31-48A6-B01E-B5CCBA286E8E}) (Version: 1.1.0.168 - HP Inc.) HP JumpStart Launch (HKLM-x32\...\{B90CB0DE-2E60-41C4-9857-466EB98192BF}) (Version: 1.1.158.0 - HP Inc.) HP Orbit (HKLM-x32\...\{82b971c1-85fa-4c53-ada1-4ec6be0c0c8a}) (Version: 3.5.171.271 - HP Inc.) HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.8357.5639 - HP Inc.) HP Support Assistant (HKLM-x32\...\{56D27851-B9A6-430F-875A-E2D7A3802C7B}) (Version: 8.7.50.3 - HP Inc.) HP Support Solutions Framework (HKLM-x32\...\{E7F7C2F3-0BEF-471A-A6F3-4B43002034F4}) (Version: 12.10.49.21 - HP Inc.) HP Sure Connect (HKLM-x32\...\{6468C4A5-E47E-405F-B675-A70A70983EA6}) (Version: 1.0.0.28 - HP Inc.) HP System Event Utility (HKLM-x32\...\{29E20347-C62F-4657-938E-876A182B67F1}) (Version: 1.4.14 - HP Inc.) Intel(R) Chipset Device Software (HKLM-x32\...\{d9719db8-d532-496c-9f2b-eeb1f69f7d89}) (Version: 10.1.1.34 - Intel(R) Corporation) Hidden Intel(R) Dynamic Platform and Thermal Framework (HKLM-x32\...\{654EE65D-FAA4-4EA6-8C07-DC94E6A304D4}) (Version: 8.1.10605.221 - Intel Corporation) Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.15.4248 - Intel Corporation) Intel(R) Trusted Execution Engine (HKLM\...\{176E2755-0A17-42C6-88E2-192AB2131278}) (Version: 2.0.0.1094 - Intel Corporation) Letter Quest - Grimm's Journey (HKLM-x32\...\WTA-7628f959-448d-47a3-91af-ea68eae46d9c) (Version: 3.0.2.118 - WildTangent) Hidden Microsoft Office Home and Student 2016 - en-us (HKLM\...\HomeStudentRetail - en-us) (Version: 16.0.12527.20278 - Microsoft Corporation) Microsoft OneDrive (HKU\S-1-5-21-2197453201-3331448601-2838413165-1001\...\OneDriveSetup.exe) (Version: 19.232.1124.0010 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation) Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation) Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation) Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23506 (HKLM-x32\...\{3ee5e5bb-b7cc-4556-8861-a00a82977d6c}) (Version: 14.0.23506.0 - Microsoft Corporation) Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23506 (HKLM-x32\...\{23daf363-3020-4059-b3ae-dc4ad39fed19}) (Version: 14.0.23506.0 - Microsoft Corporation) Mystika 2 (HKLM-x32\...\WTA-e74697aa-1374-4c63-9700-8d05c8036d26) (Version: 1.1.2.4 - WildTangent) Hidden Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.12527.20278 - Microsoft Corporation) Hidden Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.12527.20278 - Microsoft Corporation) Hidden Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.12527.20278 - Microsoft Corporation) Hidden Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.12527.20278 - Microsoft Corporation) Hidden osrss (HKLM-x32\...\{1BA1133B-1C7A-41A0-8CBF-9B993E63D296}) (Version: 1.0.0 - Microsoft Corporation) Hidden Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.370.141 - Realtek Semiconductor Corp.) Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 10.10.714.2016 - Realtek) Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7898 - Realtek Semiconductor Corp.) REALTEK Wireless LAN Driver (HKLM-x32\...\{A5107464-AA9B-4177-8129-5FF2F42DD322}) (Version: 1.0.0.76 - REALTEK Semiconductor Corp.) Runefall (HKLM-x32\...\WTA-20ec174c-ebb1-451e-8f5f-641f4dd0f911) (Version: 3.0.2.126 - WildTangent) Hidden Sparkle 2 (HKLM-x32\...\WTA-f3babccf-9a4a-4b47-8cf5-2fa37d308009) (Version: 3.0.2.51 - WildTangent) Hidden Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.3.31.31 - Synaptics Incorporated) Update for Windows 10 for x64-based Systems (KB4023057) (HKLM\...\{B2E25355-C24E-4E7D-8AD3-455D59810838}) (Version: 2.57.0.0 - Microsoft Corporation) Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version: - WildTangent) Hidden WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.1.0.28 - WildTangent) WildTangent Games App for HP (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp) (Version: 4.1.1.14 - WildTangent) Hidden Windows 10 Update Assistant (HKLM-x32\...\{D5C69738-B486-402E-85AC-2456D98A64E4}) (Version: 1.4.9200.22925 - Microsoft Corporation) Windows Driver Package - Intel Corporation (iagpioe) System (05/21/2015 604.10120.2652.361) (HKLM\...\AF9226384B030787C4D0F761A23F48F7649D6D17) (Version: 05/21/2015 604.10120.2652.361 - Intel Corporation) Windows Driver Package - Intel Corporation (iai2ce) System (06/30/2015 604.10146.2643.2818) (HKLM\...\42CFE5B10021C15BFC08687E1D339C8BB3D32DDA) (Version: 06/30/2015 604.10146.2643.2818 - Intel Corporation) Windows Driver Package - Intel Corporation (iauarte) System (05/21/2015 604.10120.2653.391) (HKLM\...\1D4FF76A05A14FF5BA3636A41E0AB237F3A55E14) (Version: 05/21/2015 604.10120.2653.391 - Intel Corporation) Windows Setup Remediations (x64) (KB4023057) (HKLM\...\{5534e02f-0f5d-40dd-ba92-bea38d22384d}.sdb) (Version: - ) Packages: ========= Bubble Witch 3 Saga -> C:\Program Files\WindowsApps\king.com.BubbleWitch3Saga_5.6.3.0_x86__kgqvnymyfvs32 [2019-06-16] (king.com) Candy Crush Soda Saga -> C:\Program Files\WindowsApps\king.com.CandyCrushSodaSaga_1.140.300.0_x86__kgqvnymyfvs32 [2019-06-16] (king.com) HP JumpStart -> C:\Program Files\WindowsApps\AD2F1837.HPJumpStart_1.2.228.0_x64__v10z8vjag6ke6 [2018-11-20] (HP Inc.) Mail and Calendar -> C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.11029.20108.0_x64__8wekyb3d8bbwe [2020-03-28] (Microsoft Corporation) [MS Ad] Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x64__8wekyb3d8bbwe [2019-04-07] (Microsoft Corporation) [MS Ad] Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x86__8wekyb3d8bbwe [2019-04-07] (Microsoft Corporation) [MS Ad] Microsoft Solitaire Collection -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.6132.0_x64__8wekyb3d8bbwe [2019-06-16] (Microsoft Studios) [MS Ad] MSN Weather -> C:\Program Files\WindowsApps\Microsoft.BingWeather_4.28.10351.0_x64__8wekyb3d8bbwe [2019-04-08] (Microsoft Corporation) [MS Ad] Netflix -> C:\Program Files\WindowsApps\4DF9E0F8.Netflix_6.95.602.0_x64__mcm4njqhnhss8 [2020-03-28] (Netflix, Inc.) Simple Mahjong -> C:\Program Files\WindowsApps\26720RandomSaladGamesLLC.SimpleMahjong_5.7.25.0_x64__kx24dqmazqk8j [2020-03-24] (Random Salad Games LLC) [MS Ad] WinZip Universal -> C:\Program Files\WindowsApps\WinZipComputing.WinZipUniversal_1.5.13516.0_x64__3ykzqggjzj4z0 [2019-06-16] (WinZip Computing) ==================== Custom CLSID (Whitelisted): ============== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) CustomCLSID: HKU\S-1-5-21-2197453201-3331448601-2838413165-1001_Classes\CLSID\{D9AC5E73-BB10-467b-B884-AA1E475C51F5}\Shell\Open\Command -> C:\Program Files\Synaptics\SynTP\SynTPCpl.dll (Synaptics Incorporated -> Synaptics Incorporated) ContextMenuHandlers1: [7-Zip] -> {23170F69-40C1-278A-1000-000100020000} => -> No File ContextMenuHandlers1: [ANotepad++64] -> {B298D29A-A6ED-11DE-BA8C-A68E55D89593} => -> No File ContextMenuHandlers1: [BriefcaseMenu] -> {85BBD920-42A0-1069-A2E4-08002B30309D} => -> No File ContextMenuHandlers3: [{4A7C4306-57E0-4C0C-83A9-78C1528F618C}] -> {4A7C4306-57E0-4C0C-83A9-78C1528F618C} => -> No File ContextMenuHandlers4: [7-Zip] -> {23170F69-40C1-278A-1000-000100020000} => -> No File ContextMenuHandlers4: [Offline Files] -> {474C98EE-CF3D-41f5-80E3-4AAB0AB04301} => -> No File ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => -> No File ContextMenuHandlers5: [igfxDTCM] -> {9B5F5829-A529-4B12-814A-E81BCB8D93FC} => C:\WINDOWS\system32\igfxDTCM.dll [2016-07-12] (Microsoft Windows Hardware Compatibility Publisher -> Intel Corporation) ContextMenuHandlers6: [BriefcaseMenu] -> {85BBD920-42A0-1069-A2E4-08002B30309D} => -> No File ContextMenuHandlers6: [Offline Files] -> {474C98EE-CF3D-41f5-80E3-4AAB0AB04301} => -> No File ==================== Codecs (Whitelisted) ==================== ==================== Shortcuts & WMI ======================== (The entries could be listed to be restored or removed.) ShortcutWithArgument: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Priceline.com.lnk -> C:\Program Files (x86)\HP\Shared\WizLink.exe () -> hxxp://secure.rezserver.com/sdk/v1/LinkFwd?refid=7684&destination=priceline&refclickid=square ShortcutWithArgument: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\VUDU - Streaming Movies.lnk -> C:\Program Files (x86)\HP\Shared\WizLink.exe () -> hxxp://js.redirect.hp.com/jumpstation?bd=all&c=*&locale=en_us&pf=cnnb&s=VUDU_URL&tp=startmenu ==================== Loaded Modules (Whitelisted) ============= ==================== Alternate Data Streams (Whitelisted) ======== ==================== Safe Mode (Whitelisted) ================== ==================== Association (Whitelisted) ================= ==================== Internet Explorer trusted/restricted ========== ==================== Hosts content: ========================= (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2016-07-16 07:47 - 2016-07-16 07:45 - 000000824 _____ C:\WINDOWS\system32\drivers\etc\hosts ==================== Other Areas =========================== (Currently there is no automatic fix for this section.) HKLM\System\CurrentControlSet\Control\Session Manager\Environment\\Path -> C:\Program Files (x86)\Intel\TXE Components\TCS\;C:\Program Files\Intel\TXE Components\TCS\;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\TXE Components\DAL\;C:\Program Files (x86)\Intel\TXE Components\DAL\;C:\Program Files\Intel\TXE Components\IPT\;C:\Program Files (x86)\Intel\TXE Components\IPT\;%SYSTEMROOT%\System32\OpenSSH\ HKU\S-1-5-21-2197453201-3331448601-2838413165-1001\Control Panel\Desktop\\Wallpaper -> C:\WINDOWS\Web\Wallpaper\HP Backgrounds\backgroundDefault.jpg DNS Servers: 209.18.47.63 - 209.18.47.62 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1) HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer => (SmartScreenEnabled: ) Windows Firewall is enabled. ==================== MSCONFIG/TASK MANAGER disabled items == ==================== FirewallRules (Whitelisted) ================ (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) FirewallRules: [{E0A73D07-F787-4FAF-9C94-1463DB6C496E}] => (Allow) LPort=13148 FirewallRules: [{23FA12E5-98AC-4B4A-BDAF-06714BE8AAFC}] => (Allow) C:\Program Files\HP\HP Orbit Service\HPOrbitService.exe (HP Inc. -> HP Inc.) FirewallRules: [{323CA891-5538-4E79-A0C2-1DDDA372BC40}] => (Allow) C:\Program Files\Common Files\McAfee\MMSSHost\MMSSHost.exe No File FirewallRules: [{DC56BABD-3974-4273-9C85-597A3EBFEC3E}] => (Allow) C:\Program Files (x86)\Common Files\Mcafee\MMSSHost\MMSSHost.exe No File FirewallRules: [{C832ACA3-83C6-4912-9056-E1568D52CA66}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.) FirewallRules: [{BE2D54E8-257D-4387-AB45-917C8681DCA2}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.) FirewallRules: [{84DD1ADC-4B1B-47F3-8AEA-B1FCCAAC451C}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.) FirewallRules: [{23EF237F-F8AC-4802-B196-B8631831F41D}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.) FirewallRules: [{62741850-0438-40A3-B8A7-BE243CD7BC94}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD14\PowerDVD.exe (CyberLink Corp. -> CyberLink Corp.) FirewallRules: [{8B7EDD0C-019C-4E84-96AD-AC766BD0DCC4}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD14\Kernel\DMS\CLMSServerPDVD14.exe (CyberLink Corp. -> CyberLink) FirewallRules: [{3C518726-BB6C-4537-887D-7ED5D847EAB5}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD14\PowerDVD14Agent.exe No File FirewallRules: [{6C4E7BAB-0945-40B0-9B08-336D16A6500E}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD14\Movie\PowerDVDMovie.exe (CyberLink Corp. -> CyberLink Corp.) FirewallRules: [{B0254338-5D37-481C-AD3B-F18F9368C4DB}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD14\Movie\PowerDVD Cinema\PowerDVDCinema.exe (CyberLink Corp. -> CyberLink Corp.) FirewallRules: [{AB1B8AD5-A033-4120-971D-D58CC93C9D4B}] => (Allow) C:\Program Files\CyberLink\PowerDirector14\PDR10.EXE No File ==================== Restore Points ========================= ATTENTION: System Restore is disabled (Total:453.42 GB) (Free:391.05 GB) (86%) ==================== Faulty Device Manager Devices ============ ==================== Event log errors: ======================== Application errors: ================== Error: (03/28/2020 09:49:42 PM) (Source: DPTF) (EventID: 256) (User: ) Description: Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10605.221) TYPE: ERROR DPTF Build Version: 8.1.10605.221 DPTF Build Date: Oct 23 2015 12:24:15 Source File: ..\..\..\..\Sources\Policies\PolicyLib\PolicyBase.cpp @ line 673 Executing Function: PolicyBase::takeControlOfOsc Message: Failed to acquire OSC: Failure during execution of _OSC: DPTF Build Version: 8.1.10605.221 DPTF Build Date: Oct 23 2015 12:24:15 Source File: ..\..\..\Sources\Manager\EsifServices.cpp @ line 473 Executing Function: EsifServices::primitiveExecuteSet Message: Error returned from ESIF services interface function call Participant: NoParticipant Domain: NoDomain ESIF Primitive: SET_OPERATING_SYSTEM_CAPABILITIES [93] ESIF Instance: 255 ESIF Return Code: ESIF_E_UNSUPPORTED_ACTION_TYPE [1202] Policy: Passive Policy [1] Error: (03/28/2020 09:49:42 PM) (Source: DPTF) (EventID: 256) (User: ) Description: Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10605.221) TYPE: ERROR DPTF Build Version: 8.1.10605.221 DPTF Build Date: Oct 23 2015 12:24:15 Source File: ..\..\..\..\Sources\Policies\PolicyLib\PolicyBase.cpp @ line 673 Executing Function: PolicyBase::takeControlOfOsc Message: Failed to acquire OSC: Failure during execution of _OSC: DPTF Build Version: 8.1.10605.221 DPTF Build Date: Oct 23 2015 12:24:15 Source File: ..\..\..\Sources\Manager\EsifServices.cpp @ line 473 Executing Function: EsifServices::primitiveExecuteSet Message: Error returned from ESIF services interface function call Participant: NoParticipant Domain: NoDomain ESIF Primitive: SET_OPERATING_SYSTEM_CAPABILITIES [93] ESIF Instance: 255 ESIF Return Code: ESIF_E_UNSUPPORTED_ACTION_TYPE [1202] Policy: Critical Policy [0] Error: (03/28/2020 09:49:42 PM) (Source: DPTF) (EventID: 256) (User: ) Description: Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10605.221) TYPE: ERROR DPTF Build Version: 8.1.10605.221 DPTF Build Date: Oct 23 2015 12:24:15 Source File: ..\..\..\Sources\Manager\WIPolicyCreateAll.cpp @ line 59 Executing Function: WIPolicyCreateAll::execute Message: Unhandled exception caught during execution of work item Policy File Name: DptfPolicyActive.dll Framework Event: PolicyCreate [27] Exception Function: PolicyManager::createPolicy Exception Text: DPTF Build Version: 8.1.10605.221 DPTF Build Date: Oct 23 2015 12:24:15 Source File: ..\..\..\Sources\Manager\EsifServices.cpp @ line 457 Executing Function: EsifServices::primitiveExecuteGet Message: Error returned from ESIF services interface function call Participant: NoParticipant Domain: NoDomain ESIF Primitive: GET_ACTIVE_RELATIONSHIP_TABLE [89] ESIF Instance: 255 ESIF Return Code: ESIF_E_UNSUPPORTED_ACTION_TYPE [1202] Error: (03/28/2020 09:49:42 PM) (Source: DPTF) (EventID: 256) (User: ) Description: Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10605.221) TYPE: ERROR DPTF Build Version: 8.1.10605.221 DPTF Build Date: Oct 23 2015 12:24:15 Source File: ..\..\..\..\Sources\Policies\PolicyLib\PolicyBase.cpp @ line 693 Executing Function: PolicyBase::releaseControlofOsc Message: Failed to release OSC: Failure during execution of _OSC: DPTF Build Version: 8.1.10605.221 DPTF Build Date: Oct 23 2015 12:24:15 Source File: ..\..\..\Sources\Manager\EsifServices.cpp @ line 473 Executing Function: EsifServices::primitiveExecuteSet Message: Error returned from ESIF services interface function call Participant: NoParticipant Domain: NoDomain ESIF Primitive: SET_OPERATING_SYSTEM_CAPABILITIES [93] ESIF Instance: 255 ESIF Return Code: ESIF_E_UNSUPPORTED_ACTION_TYPE [1202] Policy: Active Policy [0] Error: (03/28/2020 09:49:42 PM) (Source: DPTF) (EventID: 256) (User: ) Description: Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10605.221) TYPE: ERROR DPTF Build Version: 8.1.10605.221 DPTF Build Date: Oct 23 2015 12:24:15 Source File: ..\..\..\..\Sources\Policies\PolicyLib\PolicyBase.cpp @ line 673 Executing Function: PolicyBase::takeControlOfOsc Message: Failed to acquire OSC: Failure during execution of _OSC: DPTF Build Version: 8.1.10605.221 DPTF Build Date: Oct 23 2015 12:24:15 Source File: ..\..\..\Sources\Manager\EsifServices.cpp @ line 473 Executing Function: EsifServices::primitiveExecuteSet Message: Error returned from ESIF services interface function call Participant: NoParticipant Domain: NoDomain ESIF Primitive: SET_OPERATING_SYSTEM_CAPABILITIES [93] ESIF Instance: 255 ESIF Return Code: ESIF_E_UNSUPPORTED_ACTION_TYPE [1202] Policy: Active Policy [0] Error: (03/28/2020 09:49:32 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 256) (User: ) Description: The Cryptographic Services service failed to initialize the Catalog Database. The error was: -2147418113 (0x8000ffff) : Catastrophic failure . Error: (03/28/2020 09:49:26 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 256) (User: ) Description: The Cryptographic Services service failed to initialize the Catalog Database. The error was: -2147418113 (0x8000ffff) : Catastrophic failure . Error: (03/28/2020 09:49:20 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 256) (User: ) Description: The Cryptographic Services service failed to initialize the Catalog Database. The error was: -2147418113 (0x8000ffff) : Catastrophic failure . System errors: ============= Error: (03/28/2020 09:56:25 PM) (Source: Service Control Manager) (EventID: 7030) (User: ) Description: The HPWMISVC service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly. Error: (03/28/2020 09:55:33 PM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: The Network List Service service terminated with the following error: The device is not ready. Error: (03/28/2020 09:55:33 PM) (Source: DCOM) (EventID: 10010) (User: NT AUTHORITY) Description: The server {A47979D2-C419-11D9-A5B4-001185AD2B89} did not register with DCOM within the required timeout. Error: (03/28/2020 09:53:33 PM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: The Network List Service service terminated with the following error: The device is not ready. Error: (03/28/2020 09:53:33 PM) (Source: DCOM) (EventID: 10010) (User: NT AUTHORITY) Description: The server {A47979D2-C419-11D9-A5B4-001185AD2B89} did not register with DCOM within the required timeout. Error: (03/28/2020 09:51:33 PM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: The Network List Service service terminated with the following error: The device is not ready. Error: (03/28/2020 09:51:33 PM) (Source: DCOM) (EventID: 10010) (User: NT AUTHORITY) Description: The server {A47979D2-C419-11D9-A5B4-001185AD2B89} did not register with DCOM within the required timeout. Error: (03/28/2020 09:49:40 PM) (Source: Service Control Manager) (EventID: 7030) (User: ) Description: The Printer Extensions and Notifications service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly. ==================== Memory info =========================== BIOS: Insyde F.32 09/21/2016 Motherboard: HP 8175 Processor: Intel(R) Celeron(R) CPU N3060 @ 1.60GHz Percentage of memory in use: 85% Total physical RAM: 4001.58 MB Available physical RAM: 587.24 MB Total Virtual: 5409.58 MB Available Virtual: 1747.31 MB ==================== Drives ================================ Drive c: (Windows) (Fixed) (Total:453.42 GB) (Free:391.04 GB) NTFS Drive d: (RECOVERY) (Fixed) (Total:11.11 GB) (Free:1.36 GB) NTFS ==>[system with boot components (obtained from drive)] \\?\Volume{57ce61e1-57df-40b5-a9e8-e6b723ce3393}\ () (Fixed) (Total:0.96 GB) (Free:0.32 GB) NTFS \\?\Volume{d310842b-b6bd-4855-a020-28625241d8aa}\ () (Fixed) (Total:0.25 GB) (Free:0.19 GB) FAT32 ==================== MBR & Partition Table ==================== ========================================================== Disk: 0 (Size: 465.8 GB) (Disk ID: 5CACAAE6) Partition: GPT. ==================== End of Addition.txt =======================