Summary Operating System Windows 10 Home 64-bit CPU AMD E1-6010 46 °C Mullins 28nm Technology RAM 4.00GB Single-Channel DDR3 @ 665MHz (9-9-10-24) Motherboard TOSHIBA ZBWAE (P0) Graphics Generic PnP Monitor (1366x768@60Hz) 512MB ATI AMD Radeon R2 Graphics (Toshiba) 46 °C Storage 223GB Western Digital WDC WDS240G2G0A-00JH30 (SATA (SSD)) 41 °C Optical Drives TSSTcorp CDDVDW SU-208FB Audio Realtek High Definition Audio Operating System Windows 10 Home 64-bit Computer type: Notebook Installation Date: 1/03/2018 6:06:01 PM Serial Number: deleted Windows Security Center User Account Control (UAC) Enabled Notify level 2 - Default Windows Update AutoUpdate Not configured Windows Defender Windows Defender Disabled Firewall Firewall Enabled Display Name AVG Antivirus Antivirus Windows Defender Antivirus Disabled Virus Signature Database Up to date AVG Antivirus Antivirus Enabled Virus Signature Database Up to date .NET Frameworks installed v4.8 Full v4.8 Client v3.5 SP1 v3.0 SP2 v2.0 SP2 Internet Explorer Version 11.1087.16299.0 PowerShell Version 5.1.16299.1004 Environment Variables USERPROFILE C:\Users\Patricia SystemRoot C:\WINDOWS User Variables OneDrive C:\Users\Patricia\OneDrive OneDriveConsumer C:\Users\Patricia\OneDrive Path C:\Users\Patricia\AppData\Local\Microsoft\WindowsApps TEMP C:\Users\Patricia\AppData\Local\Temp TMP C:\Users\Patricia\AppData\Local\Temp Machine Variables asl.log Destination=file ComSpec C:\WINDOWS\system32\cmd.exe FP_NO_HOST_CHECK NO NUMBER_OF_PROCESSORS 2 OS Windows_NT Path C:\PROGRAM FILES (X86)\COMMON FILES\ARCSOFT\BIN C:\WINDOWS\SYSTEM32 C:\WINDOWS C:\WINDOWS\SYSTEM32\WBEM C:\WINDOWS\SYSTEM32\WINDOWSPOWERSHELL\V1.0\ C:\PROGRAM FILES (X86)\ATI TECHNOLOGIES\ATI.ACE\CORE-STATIC C:\PROGRAM FILES (X86)\SKYPE\PHONE\ C:\Program Files\WIDCOMM\Bluetooth Software\ C:\Program Files\WIDCOMM\Bluetooth Software\syswow64 PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC PROCESSOR_ARCHITECTURE AMD64 PROCESSOR_IDENTIFIER AMD64 Family 22 Model 48 Stepping 1, AuthenticAMD PROCESSOR_LEVEL 22 PROCESSOR_REVISION 3001 PSModulePath C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules\ TEMP C:\WINDOWS\TEMP TMP C:\WINDOWS\TEMP USERNAME SYSTEM windir C:\WINDOWS Battery AC Line Online Battery Charge % 100 % Battery State High Remaining Battery Time Unknown Power Profile Active power scheme Balanced Hibernation Enabled Turn Off Monitor after: (On AC Power) 120 min Turn Off Monitor after: (On Battery Power) 5 min Turn Off Hard Disk after: (On AC Power) 20 min Turn Off Hard Disk after: (On Battery Power) 10 min Suspend after: (On AC Power) 120 min Suspend after: (On Battery Power) 15 min Screen saver Disabled Uptime Current Session Current Time 14/05/2020 7:53:13 PM Current Uptime 11,936 sec (0 d, 03 h, 18 m, 56 s) Last Boot Time 14/05/2020 4:34:17 PM Services Running AdaptiveSleepService Running Adobe Acrobat Update Service Running AMD External Events Utility Running Apple Mobile Device Service Running Application Information Running ArcSoft Connect Daemon Running Ashampoo Backup Pro Running AtherosSvc Running AVerRemote Running AVerScheduleService Running AVerUpdateServer Running AVG Antivirus Running AVG Firewall Service Running AVG Secure VPN Running AVG TuneUp Running avgbIDSAgent Running AvgWscReporter Running Background Intelligent Transfer Service Running Background Tasks Infrastructure Service Running Base Filtering Engine Running Bluetooth Radio Management Support Running Bluetooth Service Running Bluetooth Support Service Running Bonjour Service Running Canon Inkjet Printer/Scanner/Fax Extended Survey Program Running Capability Access Manager Service Running Client License Service (ClipSVC) Running CNG Key Isolation Running COM+ Event System Running Computer Browser Running Connected Devices Platform Service Running Connected Devices Platform User Service_a4b0f Running Connected User Experiences and Telemetry Running Contact Data_a4b0f Running CoreMessaging Running Credential Manager Running Cryptographic Services Running Data Sharing Service Running Data Usage Running DCOM Server Process Launcher Running Delivery Optimization Running Device Association Service Running DHCP Client Running Diagnostic Policy Service Running Diagnostic Service Host Running Diagnostic System Host Running Distributed Link Tracking Client Running DNS Client Running DTS APO Service Running Elan Service Running File History Service Running GamesAppIntegrationService Running GamesAppService Running Geolocation Service Running Human Interface Device Service Running IKE and AuthIP IPsec Keying Modules Running IP Helper Running IPsec Policy Agent Running Local Session Manager Running Network Connection Broker Running Network Connections Running Network List Service Running Network Location Awareness Running Network Setup Service Running Network Store Interface Service Running Office Software Protection Platform Running Payments and NFC/SE Manager Running Peer Name Resolution Protocol Running Peer Networking Identity Manager Running Plug and Play Running Power Running Print Spooler Running Program Compatibility Assistant Service Running Remote Access Connection Manager Running Remote Procedure Call (RPC) Running RPC Endpoint Mapper Running Secure Socket Tunneling Protocol Service Running Security Accounts Manager Running Security Center Running Sensor Service Running Server Running Shell Hardware Detection Running SSDP Discovery Running State Repository Service Running Storage Service Running Superfetch Running Sync Host_a4b0f Running System Event Notification Service Running System Events Broker Running Task Scheduler Running TCP/IP NetBIOS Helper Running Telephony Running Themes Running Time Broker Running TOSHIBA eco Utility Service Running Touch Keyboard and Handwriting Panel Service Running User Data Access_a4b0f Running User Data Storage_a4b0f Running User Manager Running User Profile Service Running Web Account Manager Running Windows 10 Update Facilitation Service Running Windows Audio Running Windows Audio Endpoint Builder Running Windows Connection Manager Running Windows Defender Firewall Running Windows Defender Security Center Service Running Windows Event Log Running Windows Font Cache Service Running Windows Image Acquisition (WIA) Running Windows License Manager Service Running Windows Management Instrumentation Running Windows Push Notifications System Service Running Windows Push Notifications User Service_a4b0f Running Windows Remediation Service Running Windows Search Running Windows Store Install Service Running Windows Time Running Windows Update Running WinHTTP Web Proxy Auto-Discovery Service Running WLAN AutoConfig Running Workstation Running Xbox Live Auth Manager Stopped ActiveX Installer (AxInstSV) Stopped AllJoyn Router Service Stopped App Readiness Stopped Application Identity Stopped Application Layer Gateway Service Stopped AppX Deployment Service (AppXSVC) Stopped Auto Time Zone Updater Stopped BitLocker Drive Encryption Service Stopped Block Level Backup Engine Service Stopped Bluetooth Handsfree Service Stopped Certificate Propagation Stopped COM+ System Application Stopped Device Install Service Stopped Device Management Enrollment Service Stopped Device Setup Manager Stopped DevicesFlow_a4b0f Stopped DevQuery Background Discovery Broker Stopped Diagnostic Execution Service Stopped Distributed Transaction Coordinator Stopped dmwappushsvc Stopped Downloaded Maps Manager Stopped Embedded Mode Stopped Encrypting File System (EFS) Stopped Enterprise App Management Service Stopped Extensible Authentication Protocol Stopped Fax Stopped Function Discovery Provider Host Stopped Function Discovery Resource Publication Stopped Google Chrome Elevation Service Stopped Google Update Service (gupdate) Stopped Google Update Service (gupdatem) Stopped GraphicsPerfSvc Stopped Group Policy Client Stopped HomeGroup Listener Stopped HomeGroup Provider Stopped HV Host Service Stopped Hyper-V Data Exchange Service Stopped Hyper-V Guest Service Interface Stopped Hyper-V Guest Shutdown Service Stopped Hyper-V Heartbeat Service Stopped Hyper-V PowerShell Direct Service Stopped Hyper-V Remote Desktop Virtualization Service Stopped Hyper-V Time Synchronization Service Stopped Hyper-V Volume Shadow Copy Requestor Stopped Infrared monitor service Stopped Interactive Services Detection Stopped Internet Connection Sharing (ICS) Stopped IP Translation Configuration Service Stopped iPod Service Stopped KtmRm for Distributed Transaction Coordinator Stopped Link-Layer Topology Discovery Mapper Stopped Local Profile Assistant Service Stopped MessagingService_a4b0f Stopped Microsoft Diagnostics Hub Standard Collector Service Stopped Microsoft Account Sign-in Assistant Stopped Microsoft iSCSI Initiator Service Stopped Microsoft Passport Stopped Microsoft Passport Container Stopped Microsoft Software Shadow Copy Provider Stopped Microsoft Storage Spaces SMP Stopped Microsoft Windows SMS Router Service. Stopped Natural Authentication Stopped Net.Tcp Port Sharing Service Stopped Netlogon Stopped Network Connected Devices Auto-Setup Stopped Network Connectivity Assistant Stopped Office Source Engine Stopped Optimize drives Stopped Peer Networking Grouping Stopped Performance Counter DLL Host Stopped Performance Logs & Alerts Stopped Phone Service Stopped PNRP Machine Name Publication Service Stopped Portable Device Enumerator Service Stopped Printer Extensions and Notifications Stopped PrintWorkflow_a4b0f Stopped Problem Reports and Solutions Control Panel Support Stopped Quality Windows Audio Video Experience Stopped Radio Management Service Stopped Remote Access Auto Connection Manager Stopped Remote Desktop Configuration Stopped Remote Desktop Services Stopped Remote Desktop Services UserMode Port Redirector Stopped Remote Procedure Call (RPC) Locator Stopped Remote Registry Stopped Retail Demo Service Stopped Routing and Remote Access Stopped Secondary Logon Stopped Sensor Data Service Stopped Sensor Monitoring Service Stopped Shared PC Account Manager Stopped Skype Updater Stopped Smart Card Stopped Smart Card Device Enumeration Service Stopped Smart Card Removal Policy Stopped SNMP Trap Stopped Software Protection Stopped Spatial Data Service Stopped Spot Verifier Stopped Still Image Acquisition Events Stopped Storage Tiers Management Stopped Tile Data model server Stopped TMachInfo Stopped Update Orchestrator Service Stopped UPnP Device Host Stopped Virtual Disk Stopped Volume Shadow Copy Stopped WalletService Stopped WarpJITSvc Stopped WebClient Stopped Wi-Fi Direct Services Connection Manager Service Stopped Windows Backup Stopped Windows Biometric Service Stopped Windows Camera Frame Server Stopped Windows Connect Now - Config Registrar Stopped Windows Defender Antivirus Network Inspection Service Stopped Windows Defender Antivirus Service Stopped Windows Encryption Provider Host Service Stopped Windows Error Reporting Service Stopped Windows Event Collector Stopped Windows Insider Service Stopped Windows Installer Stopped Windows Media Player Network Sharing Service Stopped Windows Mobile Hotspot Service Stopped Windows Modules Installer Stopped Windows Perception Service Stopped Windows Presentation Foundation Font Cache 3.0.0.0 Stopped Windows PushToInstall Service Stopped Windows Remote Management (WS-Management) Stopped Wired AutoConfig Stopped WMI Performance Adapter Stopped Work Folders Stopped WWAN AutoConfig Stopped Xbox Accessory Management Service Stopped Xbox Game Monitoring Stopped Xbox Live Game Save Stopped Xbox Live Networking Service TimeZone TimeZone GMT +10:00 Hours Language English (Australia) Location Australia Format English (Australia) Currency $ Date Format d/MM/yyyy Time Format h:mm:ss tt Scheduler 14/05/2020 8:27 PM; GoogleUpdateTaskMachineCore 14/05/2020 8:27 PM; GoogleUpdateTaskMachineUA 15/05/2020 9:49 AM; WinZip Update Notifier 1 15/05/2020 12:49 PM; WinZip Update Notifier 2 15/05/2020 3:00 PM; Adobe Acrobat Update Task 15/05/2020 3:49 PM; WinZip Update Notifier 3 15/05/2020 5:42 PM; OneDrive Standalone Update Task-S-1-5-21-1038643954-3680076089-604325707-1001 18/05/2020 10:00 AM; ArcSoft Connect AVGPCTuneUp_Task_BkGndMaintenance Optimize Start Menu Cache Files-S-1-5-21-1038643954-3680076089-604325707-1001 Optimize Start Menu Cache Files-S-1-5-21-1038643954-3680076089-604325707-500 RTKCPL Hotfixes Installed 14/05/2020 Security Update for Microsoft Visio 2010 (KB4462225) 32-Bit Edition A security vulnerability exists in Microsoft Visio 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 14/05/2020 Security Update for Microsoft Excel 2010 (KB4484384) 32-Bit Edition A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 13/05/2020 Security Update for Microsoft Office 2010 (KB4484238) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 13/05/2020 Security Update for Microsoft Access 2010 (KB4464527) 32-Bit Edition A security vulnerability exists in Microsoft Access 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 12/05/2020 Security Intelligence Update for Windows Defender Antivirus - KB2267602 (Version 1.315.501.0) Install this update to revise the files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed. 12/05/2020 Update for Microsoft Defender Antivirus antimalware platform - KB4052623 (Version 4.18.2004.6) This package will update Microsoft Defender Antivirus antimalware platform’s components on the user machine. 12/05/2020 Update for Microsoft Defender Antivirus antimalware platform - KB4052623 (Version 4.18.2004.6) This package will update Microsoft Defender Antivirus antimalware platform’s components on the user machine. 12/05/2020 Security Intelligence Update for Windows Defender Antivirus - KB2267602 (Version 1.315.501.0) Install this update to revise the files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed. 12/05/2020 Apple, Inc. - USBDevice - 5/7/2018 12:00:00 AM - 423.36 Apple, Inc. USBDevice driver update released in May 2018 12/05/2020 Security Update for Microsoft Word 2010 (KB4484295) 32-Bit Edition A security vulnerability exists in Microsoft Word 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 12/05/2020 Security Update for Microsoft Publisher 2010 (KB4032216) 32-Bit Edition A security vulnerability exists in Microsoft Publisher 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 12/05/2020 Security Update for Microsoft PowerPoint 2010 (KB4484235) 32-Bit Edition A security vulnerability exists in Microsoft PowerPoint 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 12/05/2020 Security Update for Microsoft Outlook 2010 (KB4484284) 32-Bit Edition A security vulnerability exists in Microsoft Outlook 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 12/05/2020 Security Update for Microsoft Office 2010 (KB4484266) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 11/05/2020 Security Update for Microsoft Office 2010 (KB4464566) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 4/04/2020 Security Update for Microsoft Outlook 2010 (KB4484163) 32-Bit Edition A security vulnerability exists in Microsoft Outlook 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 4/04/2020 Security Update for Microsoft Excel 2010 (KB4484267) 32-Bit Edition A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 4/04/2020 Microsoft .NET Framework 4.8 for Windows 10 Version 1709 for x64 (KB4486153) The Microsoft .NET Framework 4.8 is a highly compatible, in-place update for all the previous versions of .NET Framework 4.X. After you install this update, you may have to restart your computer. 1/12/2019 Windows Malicious Software Removal Tool x64 - November 2019 (KB890830) After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product. 1/12/2019 Security Update for Microsoft Office 2010 (KB4484160) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 1/12/2019 Security Update for Microsoft Excel 2010 (KB4484164) 32-Bit Edition A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 25/10/2019 Security Update for Microsoft Office 2010 (KB4475569) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 25/10/2019 Security Update for Microsoft Excel 2010 (KB4484130) 32-Bit Edition A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 25/10/2019 Update for Microsoft Outlook 2010 (KB4475604) 32-Bit Edition Microsoft has released an update for Microsoft Outlook 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Outlook 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 25/10/2019 Security Update for Microsoft Word 2010 (KB4475533) 32-Bit Edition A security vulnerability exists in Microsoft Word 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 25/10/2019 Security Update for Microsoft Outlook 2010 (KB4475573) 32-Bit Edition A security vulnerability exists in Microsoft Outlook 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 25/10/2019 2019-02 Update for Windows 10 Version 1709 for x64-based Systems (KB4346085) Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer. 17/10/2019 2019-08 Update for Windows 10 Version 1709 for x64-based Systems (KB4023057) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 24/08/2019 2019-08 Update for Windows 10 Version 1709 for x64-based Systems (KB4023057) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 24/08/2019 Security Update for Microsoft Outlook 2010 (KB4475509) 32-Bit Edition A security vulnerability exists in Microsoft Outlook 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 24/08/2019 Security Update for Microsoft Excel 2010 (KB4464572) 32-Bit Edition A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 24/08/2019 Update for Microsoft Filter Pack 2.0 (KB3114879) 32-Bit Edition Microsoft has released an update for Microsoft Filter Pack 2.0 32-Bit Edition. This update provides the latest fixes to Microsoft Filter Pack 2.0 32-Bit Edition. Additionally, this update contains stability and performance improvements. 24/08/2019 Security Update for Microsoft Word 2010 (KB4461619) 32-Bit Edition A security vulnerability exists in Microsoft Word 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 24/08/2019 Security Update for Microsoft Office 2010 (KB4464567) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 24/08/2019 2019-04 Security Update for Adobe Flash Player for Windows 10 Version 1709 for x64-based Systems (KB4493478) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 24/08/2019 2018-10 Update for Windows 10 Version 1709 for x64-based Systems (KB4090007) Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer. 1/08/2019 Security Update for Microsoft Excel 2010 (KB4462230) 32-Bit Edition A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 1/08/2019 Update for Microsoft Outlook 2010 (KB3114559) 32-Bit Edition Microsoft has released an update for Microsoft Outlook 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Outlook 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 1/08/2019 Update for Microsoft Office 2010 (KB4461626) 32-Bit Edition Microsoft has released an update for Microsoft Office 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Office 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 1/08/2019 Update for Microsoft Outlook 2010 (KB4462229) 32-Bit Edition Microsoft has released an update for Microsoft Outlook 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Outlook 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 1/08/2019 Security Update for Microsoft Office 2010 (KB4464520) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 8/05/2019 2019-05 Update for Windows 10 Version 1709 for x64-based Systems (KB4480730) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 8/05/2019 2019-04 Update for Windows 10 Version 1709 for x64-based Systems (KB4023057) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 17/04/2019 Update for Microsoft Office 2010 (KB2589339) 32-Bit Edition Microsoft has released an update for Microsoft Office 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Office 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 17/04/2019 Update for Microsoft Access 2010 (KB4018363) 32-Bit Edition Microsoft has released an update for Microsoft Access 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Access 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 17/04/2019 Security Update for Microsoft Office 2010 (KB4462177) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 17/04/2019 Update for Microsoft Visio 2010 (KB3115314) 32-Bit Edition Microsoft has released an update for Microsoft Visio 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Visio 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 17/04/2019 Update for Microsoft Office 2010 (KB4462187) 32-Bit Edition Microsoft has released an update for Microsoft Office 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Office 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 17/04/2019 Update for Microsoft Office 2010 (KB4462172) 32-Bit Edition Microsoft has released an update for Microsoft Office 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Office 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 17/04/2019 Update for Microsoft Silverlight (KB4481252) This update to Silverlight improves security, reliability, accessibility support, startup performance, enhances line-of-business support and includes several fixes to better support rich internet applications. This update is backward compatible with web applications built using previous versions of Silverlight. 17/04/2019 Security Update for Microsoft Outlook 2010 (KB4461623) 32-Bit Edition A security vulnerability exists in Microsoft Outlook 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 17/04/2019 Security Update for Microsoft Word 2010 (KB4461625) 32-Bit Edition A security vulnerability exists in Microsoft Word 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 17/04/2019 Security Update for Microsoft Office 2010 (KB2553332) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 28/12/2018 Security Update for Microsoft PowerPoint 2010 (KB4461521) 32-Bit Edition A security vulnerability exists in Microsoft PowerPoint 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 28/12/2018 Update for Microsoft Office 2010 (KB4227172) 32-Bit Edition Microsoft has released an update for Microsoft Office 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Office 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 28/12/2018 Windows Malicious Software Removal Tool x64 - December 2018 (KB890830) After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product. 28/12/2018 Security Update for Microsoft Outlook 2010 (KB4461576) 32-Bit Edition A security vulnerability exists in Microsoft Outlook 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 28/12/2018 Update for Microsoft Office 2010 (KB4461579) 32-Bit Edition Microsoft has released an update for Microsoft Office 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Office 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 28/12/2018 Security Update for Microsoft Office 2010 (KB4461570) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 28/12/2018 Security Update for Microsoft Excel 2010 (KB4461577) 32-Bit Edition A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 28/12/2018 2018-12 Security Update for Adobe Flash Player for Windows 10 Version 1709 for x64-based Systems (KB4471331) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 28/12/2018 2018-09 Update for Windows 10 Version 1709 for x64-based Systems (KB4090007) Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer. 28/12/2018 2018-12 Update for Windows 10 Version 1709 for x64-based Systems (KB4023057) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 15/11/2018 2018-11 Security Update for Adobe Flash Player for Windows 10 Version 1709 for x64-based Systems (KB4467694) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 14/11/2018 Security Update for Microsoft Excel 2010 (KB4461530) 32-Bit Edition A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 14/11/2018 Security Update for Microsoft Word 2010 (KB4461526) 32-Bit Edition A security vulnerability exists in Microsoft Word 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 14/11/2018 Security Update for Microsoft Office 2010 (KB4032218) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 14/11/2018 Security Update for Microsoft Office 2010 (KB3114565) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 14/11/2018 Windows Malicious Software Removal Tool x64 - November 2018 (KB890830) After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product. 14/11/2018 Security Update for Microsoft Outlook 2010 (KB4461529) 32-Bit Edition A security vulnerability exists in Microsoft Outlook 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 13/11/2018 Update for Microsoft Office 2010 (KB4092436) 32-Bit Edition Microsoft has released an update for Microsoft Office 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Office 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 8/11/2018 Update for Adobe Flash Player for Windows 10 Version 1709 for x64-based Systems (KB4462930) Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer. 8/11/2018 2018-09 Security Update for Adobe Flash Player for Windows 10 Version 1709 for x64-based Systems (KB4457146) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 8/11/2018 2018-10 Update for Windows 10 Version 1709 for x64-based Systems (KB4023057) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 8/11/2018 Windows Malicious Software Removal Tool x64 - October 2018 (KB890830) After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product. 8/11/2018 Security Update for Microsoft Word 2010 (KB4092439) 32-Bit Edition A security vulnerability exists in Microsoft Word 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 8/11/2018 Security Update for Microsoft PowerPoint 2010 (KB4092482) 32-Bit Edition A security vulnerability exists in Microsoft PowerPoint 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 8/11/2018 Security Update for Microsoft Outlook 2010 (KB4227170) 32-Bit Edition A security vulnerability exists in Microsoft Outlook 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 8/11/2018 Security Update for Microsoft Office 2010 (KB4092483) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 8/11/2018 Security Update for Microsoft Excel 2010 (KB4461466) 32-Bit Edition A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 14/10/2018 Windows Malicious Software Removal Tool x64 - September 2018 (KB890830) After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product. 1/09/2018 Windows Malicious Software Removal Tool x64 - August 2018 (KB890830) After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product. 1/09/2018 2018-08 Security Update for Adobe Flash Player for Windows 10 Version 1709 for x64-based Systems (KB4343902) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 1/09/2018 Security Update for Microsoft Office 2010 (KB4022198) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 1/09/2018 Security Update for Microsoft PowerPoint 2010 (KB4018310) 32-Bit Edition A security vulnerability exists in Microsoft PowerPoint 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 1/09/2018 Security Update for Microsoft Outlook 2010 (KB4032222) 32-Bit Edition A security vulnerability exists in Microsoft Outlook 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 1/09/2018 Security Update for Microsoft Office 2010 (KB3213636) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 1/09/2018 Security Update for Microsoft Excel 2010 (KB4032223) 32-Bit Edition A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 1/09/2018 2018-08 Update for Windows 10 Version 1709 for x64-based Systems (KB4295110) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 1/09/2018 2018-08 Update for Windows 10 Version 1709 for x64-based Systems (KB4023057) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 1/09/2018 2018-07 Update for Windows 10 Version 1709 for x64-based Systems (KB4023814) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 24/07/2018 Update for Microsoft PowerPoint 2010 (KB4022136) 32-Bit Edition Microsoft has released an update for Microsoft PowerPoint 2010 32-Bit Edition. This update provides the latest fixes to Microsoft PowerPoint 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 24/07/2018 2018-07 Update for Windows 10 Version 1709 for x64-based Systems (KB4023057) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 24/07/2018 Windows Malicious Software Removal Tool x64 - July 2018 (KB890830) After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product. 24/07/2018 2018-07 Security Update for Adobe Flash Player for Windows 10 Version 1709 for x64-based Systems (KB4338832) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 24/07/2018 Security Update for Microsoft Office 2010 (KB4022208) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 24/07/2018 Security Update for Microsoft Office 2010 (KB4022206) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 24/07/2018 Security Update for Microsoft Word 2010 (KB4022202) 32-Bit Edition A security vulnerability exists in Microsoft Word 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 24/07/2018 Update for Windows Defender Antivirus antimalware platform - KB4052623 (Version 4.18.1806.18062) This package will update Windows Defender Antivirus antimalware platform’s components on the user machine. 13/07/2018 2018-06 Update for Windows 10 Version 1709 for x64-based Systems (KB4023057) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 13/07/2018 Update for Windows 10 for x64-based Systems (KB4056254) Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer. 13/06/2018 Windows Malicious Software Removal Tool x64 - June 2018 (KB890830) After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product. 13/06/2018 Security Update for Microsoft Outlook 2010 (KB4022205) 32-Bit Edition A security vulnerability exists in Microsoft Outlook 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 13/06/2018 Security Update for Microsoft Publisher 2010 (KB4011186) 32-Bit Edition A security vulnerability exists in Microsoft Publisher 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 13/06/2018 Security Update for Microsoft Office 2010 (KB3115248) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 13/06/2018 Security Update for Microsoft Excel 2010 (KB4022209) 32-Bit Edition A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 13/06/2018 Security Update for Microsoft Office 2010 (KB3115197) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 13/06/2018 Security Update for Microsoft Office 2010 (KB4022199) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 13/06/2018 2018-06 Security Update for Adobe Flash Player for Windows 10 Version 1709 for x64-based Systems (KB4287903) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 13/06/2018 Security Update for Microsoft Excel 2010 (KB4022146) 32-Bit Edition A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 13/06/2018 Update for Microsoft Outlook 2010 (KB4022144) 32-Bit Edition Microsoft has released an update for Microsoft Outlook 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Outlook 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 21/05/2018 2018-05 Update for Windows 10 Version 1709 for x64-based Systems (KB4134661) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 21/05/2018 2018-05 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4103727) Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer. 20/05/2018 2018-05 Security Update for Adobe Flash Player for Windows 10 Version 1709 for x64-based Systems (KB4103729) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 20/05/2018 Security Update for Microsoft Office 2010 (KB2899590) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 14/05/2018 Security Update for Microsoft Office 2010 (KB4011275) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 14/05/2018 Security Update for Microsoft Word 2010 (KB4022141) 32-Bit Edition A security vulnerability exists in Microsoft Word 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 14/05/2018 Security Update for Microsoft Office 2010 (KB4011274) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 14/05/2018 Security Update for Microsoft Office 2010 (KB4022137) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 14/05/2018 Security Update for Microsoft Word 2010 (KB4018359) 32-Bit Edition A security vulnerability exists in Microsoft Word 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 18/04/2018 Update for Microsoft PowerPoint 2010 (KB2965234) 32-Bit Edition Microsoft has released an update for Microsoft PowerPoint 2010 32-Bit Edition. This update provides the latest fixes to Microsoft PowerPoint 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 18/04/2018 Update for Microsoft Outlook 2010 (KB4018317) 32-Bit Edition Microsoft has released an update for Microsoft Outlook 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Outlook 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 18/04/2018 Windows Malicious Software Removal Tool x64 - April 2018 (KB890830) After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product. 18/04/2018 2018-04 Security Update for Adobe Flash Player for Windows 10 Version 1709 for x64-based Systems (KB4093110) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 18/04/2018 Security Update for Microsoft Excel 2010 (KB4018362) 32-Bit Edition A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 18/04/2018 Security Update for Microsoft Office 2010 (KB4018311) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 30/03/2018 Update for Microsoft Outlook 2010 (KB4018314) 32-Bit Edition Microsoft has released an update for Microsoft Outlook 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Outlook 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 30/03/2018 2018-03 Security Update for Adobe Flash Player for Windows 10 Version 1709 for x64-based Systems (KB4088785) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 30/03/2018 Windows Malicious Software Removal Tool x64 - March 2018 (KB890830) After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product. 29/03/2018 Security Update for Microsoft Access 2010 (KB3114416) 32-Bit Edition A security vulnerability exists in Microsoft Access 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 29/03/2018 Security Update for Microsoft Word 2010 (KB4011674) 32-Bit Edition A security vulnerability exists in Microsoft Word 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 29/03/2018 Security Update for Microsoft Excel 2010 (KB4011675) 32-Bit Edition A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 29/03/2018 2018-03 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4088776) Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer. 4/03/2018 Security Update for Microsoft Office 2010 (KB3114874) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 4/03/2018 Security Update for Microsoft Outlook 2010 (KB4011711) 32-Bit Edition A security vulnerability exists in Microsoft Outlook 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 4/03/2018 Security Update for Microsoft Office 2010 (KB4011707) 32-Bit Edition A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 4/03/2018 Update for Microsoft PowerPoint 2010 (KB4011187) 32-Bit Edition Microsoft has released an update for Microsoft PowerPoint 2010 32-Bit Edition. This update provides the latest fixes to Microsoft PowerPoint 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 4/03/2018 Windows Malicious Software Removal Tool x64 - February 2018 (KB890830) After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product. 4/03/2018 2018-01 Security Update for Adobe Flash Player for Windows 10 Version 1709 for x64-based Systems (KB4056887) A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 4/03/2018 Update for Windows 10 Version 1709 for x64-based Systems (KB4058043) Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer. 4/03/2018 Feature update to Windows 10, version 1709 Install the latest update for Windows 10: the Windows 10 Fall Creators Update. 4/03/2018 2017-12 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4054517) Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer. Not Installed 14/05/2020 Security Update for Microsoft Office 2010 (KB4484126) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 13/05/2020 Windows Malicious Software Removal Tool x64 - v5.82 (KB890830) Installation Status Failed After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product. 13/05/2020 Security Update for Microsoft Excel 2010 (KB4484384) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 13/05/2020 Security Update for Microsoft Visio 2010 (KB4462225) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Visio 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 13/05/2020 Security Update for Microsoft Office 2010 (KB4484126) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 12/05/2020 Security Update for Microsoft Visio 2010 (KB4462225) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Visio 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 12/05/2020 Security Update for Microsoft Office 2010 (KB3203462) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 12/05/2020 Security Update for Microsoft Office 2010 (KB4484126) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 12/05/2020 Security Update for Microsoft Excel 2010 (KB4484285) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 12/05/2020 Security Update for Microsoft Office 2010 (KB4484238) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 12/05/2020 Security Update for Microsoft Access 2010 (KB4464527) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Access 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 11/05/2020 9WZDNCRFHVQM-MICROSOFT.WINDOWSCOMMUNICATIONSAPPS Installation Status Failed 9WZDNCRFHVQM-1152921505689615304 10/05/2020 Security Update for Microsoft Office 2010 (KB4484193) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 4/04/2020 Windows Malicious Software Removal Tool x64 - March 2020 (KB890830) Installation Status Failed After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product. 4/04/2020 Security Update for Microsoft Word 2010 (KB4484240) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Word 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 3/04/2020 Security Update for Microsoft Office 2010 (KB4484236) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 3/04/2020 Security Update for Microsoft PowerPoint 2010 (KB4461613) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft PowerPoint 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 3/04/2020 Security Update for Microsoft Office 2010 (KB4484193) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 3/04/2020 Security Update for Microsoft Office 2010 (KB4464566) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 21/03/2020 Feature update to Windows 10, version 1903 Installation Status Failed Install the latest update for Windows 10: Windows 10, version 1903. 1/12/2019 Security Update for Microsoft Office 2010 (KB4475599) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 1/12/2019 Security Update for Microsoft Office 2010 (KB4464566) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 1/12/2019 Feature update to Windows 10, version 1903 Installation Status Failed Install the latest update for Windows 10: Windows 10, version 1903. 1/12/2019 Feature update to Windows 10, version 1803 x64 2019-08C Installation Status Failed Install the latest update for Windows 10: the Windows 10 April 2018 Update. 1/12/2019 Feature update to Windows 10, version 1803 x64 2019-08C Installation Status Failed Install the latest update for Windows 10: the Windows 10 April 2018 Update. 25/10/2019 Windows Malicious Software Removal Tool x64 - October 2019 (KB890830) Installation Status Failed After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product. 25/10/2019 Security Update for Microsoft Office 2010 (KB4475599) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 25/10/2019 Security Update for Microsoft Office 2010 (KB4464566) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 25/10/2019 Feature update to Windows 10, version 1903 Installation Status Failed Install the latest update for Windows 10: Windows 10, version 1903. 25/10/2019 Feature update to Windows 10, version 1803 x64 2019-10B Installation Status Failed Install the latest update for Windows 10: the Windows 10 April 2018 Update. 25/10/2019 Feature update to Windows 10, version 1803 x64 2019-10B Installation Status Failed Install the latest update for Windows 10: the Windows 10 April 2018 Update. 16/10/2019 2019-08 Update for Windows 10 Version 1709 for x64-based Systems (KB4023057) Installation Status Failed A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 4/10/2019 Feature update to Windows 10, version 1803 x64 2019-08C Installation Status Failed Install the latest update for Windows 10: the Windows 10 April 2018 Update. 4/10/2019 9WZDNCRFHVJL-MICROSOFT.OFFICE.ONENOTE Installation Status Failed 9WZDNCRFHVJL-1152921505688986013 24/08/2019 Security Update for Microsoft Office 2010 (KB4462224) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 23/08/2019 Windows Malicious Software Removal Tool x64 - July 2019 (KB890830) Installation Status Failed After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product. 23/08/2019 Security Update for Microsoft Office 2010 (KB4462223) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 13/08/2019 2018-10 Update for Windows 10 Version 1709 for x64-based Systems (KB4090007) Installation Status Failed Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer. 1/08/2019 Security Update for Microsoft Office 2010 (KB4462223) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 1/08/2019 Windows Malicious Software Removal Tool x64 - April 2019 (KB890830) Installation Status Failed After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product. 31/07/2019 Feature update to Windows 10, version 1803 Installation Status Failed Install the latest update for Windows 10: the Windows 10 April 2018 Update. 30/05/2019 Security Update for Microsoft Excel 2010 (KB4462230) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 8/05/2019 Definition Update for Windows Defender Antivirus - KB2267602 (Definition 1.293.1114.0) Installation Status Canceled Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed. 17/04/2019 2018-10 Update for Windows 10 Version 1709 for x64-based Systems (KB4090007) Installation Status Failed Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer. 17/04/2019 Definition Update for Windows Defender Antivirus - KB2267602 (Definition 1.291.1646.0) Installation Status Failed Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed. 11/04/2019 Definition Update for Windows Defender Antivirus - KB2267602 (Definition 1.291.1646.0) Installation Status Canceled Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed. 28/12/2018 Feature update to Windows 10, version 1803 Installation Status Failed Install the latest update for Windows 10: the Windows 10 April 2018 Update. 28/12/2018 Security Update for Microsoft PowerPoint 2010 (KB4461521) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft PowerPoint 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 28/12/2018 Update for Microsoft Office 2010 (KB4227172) 32-Bit Edition Installation Status Failed Microsoft has released an update for Microsoft Office 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Office 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 28/12/2018 9WZDNCRFHVFW-Microsoft.BingNews Installation Status Failed 9WZDNCRFHVFW-1152921505688276567 28/12/2018 Definition Update for Windows Defender Antivirus - KB2267602 (Definition 1.283.1659.0) Installation Status Canceled Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed. 28/12/2018 Feature update to Windows 10, version 1803 Installation Status Failed Install the latest update for Windows 10: the Windows 10 April 2018 Update. 28/12/2018 Feature update to Windows 10, version 1803 Installation Status Failed Install the latest update for Windows 10: the Windows 10 April 2018 Update. 27/11/2018 Update for Microsoft Office 2010 (KB2863821) 32-Bit Edition Installation Status Failed Microsoft has released an update for Microsoft Office 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Office 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 27/11/2018 Update for Microsoft Office 2010 (KB4461522) 32-Bit Edition Installation Status Failed Microsoft has released an update for Microsoft Office 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Office 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 15/11/2018 Feature update to Windows 10, version 1803 Installation Status Failed Install the latest update for Windows 10: the Windows 10 April 2018 Update. 13/11/2018 2018-09 Update for Windows 10 Version 1709 for x64-based Systems (KB4090007) Installation Status Failed Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer. 13/11/2018 Feature update to Windows 10, version 1803 Installation Status Failed Install the latest update for Windows 10: the Windows 10 April 2018 Update. 8/11/2018 2018-10 Update for Windows 10 Version 1709 for x64-based Systems (KB4023057) Installation Status Failed A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 8/11/2018 2018-09 Update for Windows 10 Version 1709 for x64-based Systems (KB4090007) Installation Status Failed Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer. 8/11/2018 2018-09 Security Update for Adobe Flash Player for Windows 10 Version 1709 for x64-based Systems (KB4457146) Installation Status Failed A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 8/11/2018 Update for Microsoft Office 2010 (KB4092436) 32-Bit Edition Installation Status Failed Microsoft has released an update for Microsoft Office 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Office 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 8/11/2018 Feature update to Windows 10, version 1803 Installation Status Failed Install the latest update for Windows 10: the Windows 10 April 2018 Update. 25/09/2018 Feature update to Windows 10, version 1803 Installation Status Failed Install the latest update for Windows 10: the Windows 10 April 2018 Update. 25/09/2018 Feature update to Windows 10, version 1803 Installation Status Failed Install the latest update for Windows 10: the Windows 10 April 2018 Update. 25/09/2018 2018-09 Update for Windows 10 Version 1709 for x64-based Systems (KB4023057) Installation Status Failed A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 4/09/2018 Update for Windows Defender Antivirus antimalware platform - KB4052623 (Version 4.18.1807.18075) Installation Status Canceled This package will update Windows Defender Antivirus antimalware platform’s components on the user machine. 1/09/2018 Feature update to Windows 10, version 1803 Installation Status Failed Install the latest update for Windows 10: the Windows 10 April 2018 Update. 2/08/2018 Feature update to Windows 10, version 1803 Installation Status Failed Install the latest update for Windows 10: the Windows 10 April 2018 Update. 2/08/2018 Feature update to Windows 10, version 1803 Installation Status Failed Install the latest update for Windows 10: the Windows 10 April 2018 Update. 24/07/2018 9WZDNCRFHVJL-MICROSOFT.OFFICE.ONENOTE Installation Status Failed 9WZDNCRFHVJL-1152921505688017767 24/07/2018 9WZDNCRFHWD2-Microsoft.MicrosoftSolitaireCollection Installation Status Failed 9WZDNCRFHWD2-1152921505688020606 21/07/2018 Definition Update for Windows Defender Antivirus - KB2267602 (Definition 1.273.125.0) Installation Status Failed Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed. 13/06/2018 Feature update to Windows 10, version 1803 Installation Status Failed Install the latest update for Windows 10: the Windows 10 April 2018 Update. 20/05/2018 Security Update for Microsoft Excel 2010 (KB4022146) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 20/05/2018 Update for Microsoft Outlook 2010 (KB4022144) 32-Bit Edition Installation Status Failed Microsoft has released an update for Microsoft Outlook 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Outlook 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 14/05/2018 Windows Malicious Software Removal Tool x64 - May 2018 (KB890830) Installation Status Failed After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product. 14/05/2018 Security Update for Microsoft Office 2010 (KB2899590) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 14/05/2018 2018-05 Security Update for Adobe Flash Player for Windows 10 Version 1709 for x64-based Systems (KB4103729) Installation Status Failed A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. 14/05/2018 Security Update for Microsoft Excel 2010 (KB4022146) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 14/05/2018 Update for Microsoft Outlook 2010 (KB4022144) 32-Bit Edition Installation Status Failed Microsoft has released an update for Microsoft Outlook 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Outlook 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements. 18/04/2018 Security Update for Microsoft Word 2010 (KB4018359) 32-Bit Edition Installation Status Failed A security vulnerability exists in Microsoft Word 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability. 18/04/2018 9WZDNCRFJ3Q2-Microsoft.BingWeather Installation Status Failed 9WZDNCRFJ3Q2-1152921505687925024 13/03/2018 9NBLGGH4QGHW-Microsoft.MicrosoftStickyNotes Installation Status Canceled 9NBLGGH4QGHW-1152921504627493767 System Folders Application Data C:\ProgramData Cookies C:\Users\Patricia\AppData\Local\Microsoft\Windows\INetCookies Desktop C:\Users\Patricia\Desktop Documents C:\Users\Public\Documents Fonts C:\WINDOWS\Fonts Global Favorites C:\Users\Patricia\Favorites Internet History C:\Users\Patricia\AppData\Local\Microsoft\Windows\History Local Application Data C:\Users\Patricia\AppData\Local Music C:\Users\Public\Music Path for burning CD C:\Users\Patricia\AppData\Local\Microsoft\Windows\Burn\Burn Physical Desktop C:\Users\Patricia\Desktop Pictures C:\Users\Public\Pictures Program Files C:\Program Files Public Desktop C:\Users\Public\Desktop Start Menu C:\ProgramData\Microsoft\Windows\Start Menu Start Menu Programs C:\ProgramData\Microsoft\Windows\Start Menu\Programs Startup C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup Templates C:\ProgramData\Microsoft\Windows\Templates Temporary Internet Files C:\Users\Patricia\Temporary Internet Files User Favorites C:\Users\Patricia\Favorites Videos C:\Users\Public\Videos Windows Directory C:\WINDOWS Windows/System C:\WINDOWS\system32 Process List ACService.exe Process ID 2804 User SYSTEM Domain NT AUTHORITY Path C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe Memory Usage 5.16 MB Peak Memory Usage 7.29 MB AdaptiveSleepService.exe Process ID 2788 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\ATI Technologies\ATI.ACE\a4\AdaptiveSleepService.exe Memory Usage 6.18 MB Peak Memory Usage 6.75 MB AdminService.exe Process ID 2748 User SYSTEM Domain NT AUTHORITY Path C:\Program Files (x86)\Bluetooth Suite\AdminService.exe Memory Usage 5.57 MB Peak Memory Usage 7.14 MB afwServ.exe Process ID 2640 User SYSTEM Domain NT AUTHORITY Path C:\Program Files (x86)\AVG\Antivirus\afwServ.exe Memory Usage 15 MB Peak Memory Usage 25 MB AppleMobileDeviceService.exe Process ID 2780 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe Memory Usage 7.48 MB Peak Memory Usage 13 MB ApplicationFrameHost.exe Process ID 8828 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\ApplicationFrameHost.exe Memory Usage 18 MB Peak Memory Usage 32 MB armsvc.exe Process ID 2796 User SYSTEM Domain NT AUTHORITY Path C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe Memory Usage 5.59 MB Peak Memory Usage 6.87 MB aswEngSrv.exe Process ID 4276 User SYSTEM Domain NT AUTHORITY Path C:\Program Files (x86)\AVG\Antivirus\aswEngSrv.exe Memory Usage 68 MB Peak Memory Usage 98 MB aswidsagent.exe Process ID 5192 User SYSTEM Domain NT AUTHORITY Path C:\Program Files (x86)\AVG\Antivirus\aswidsagent.exe Memory Usage 25 MB Peak Memory Usage 44 MB atieclxx.exe Process ID 1528 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\atieclxx.exe Memory Usage 7.71 MB Peak Memory Usage 9.75 MB atiesrxx.exe Process ID 1468 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\atiesrxx.exe Memory Usage 4.39 MB Peak Memory Usage 5.70 MB audiodg.exe Process ID 2484 User LOCAL SERVICE Domain NT AUTHORITY Path C:\WINDOWS\System32\audiodg.exe Memory Usage 22 MB Peak Memory Usage 39 MB AVerHIDReceiver.exe Process ID 8636 User Patricia Domain TOSHIBA Path C:\Program Files (x86)\Common Files\AVerMedia\AVerQuick\AVerHIDReceiver.exe Memory Usage 2.67 MB Peak Memory Usage 8.72 MB AVerRemote.exe Process ID 2772 User SYSTEM Domain NT AUTHORITY Path C:\Program Files (x86)\Common Files\AVerMedia\Service\AVerRemote.exe Memory Usage 12 MB Peak Memory Usage 14 MB AVerScheduleService.exe Process ID 2764 User SYSTEM Domain NT AUTHORITY Path C:\Program Files (x86)\Common Files\AVerMedia\Service\AVerScheduleService.exe Memory Usage 9.26 MB Peak Memory Usage 12 MB AVerUpdateServer.exe Process ID 2812 User SYSTEM Domain NT AUTHORITY Path C:\Program Files (x86)\AVerMedia\AVerUpdate\AVerUpdateServer.exe Memory Usage 7.00 MB Peak Memory Usage 8.49 MB AVGSvc.exe Process ID 2092 User SYSTEM Domain NT AUTHORITY Path C:\Program Files (x86)\AVG\Antivirus\AVGSvc.exe Memory Usage 111 MB Peak Memory Usage 182 MB AVGUI.exe Process ID 840 User Patricia Domain TOSHIBA Path C:\Program Files (x86)\AVG\Antivirus\AVGUI.exe Memory Usage 23 MB Peak Memory Usage 98 MB AVGUI.exe Process ID 9620 User Patricia Domain TOSHIBA Path C:\Program Files (x86)\AVG\Antivirus\AVGUI.exe Memory Usage 8.70 MB Peak Memory Usage 117 MB backgroundTaskHost.exe Process ID 7864 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\backgroundTaskHost.exe Memory Usage 35 MB Peak Memory Usage 51 MB backupService-abpb.exe Process ID 4772 User _ashbackuppb_ Domain Toshiba Path C:\Program Files\Ashampoo\Ashampoo Backup Pro 11\bin\backupService-abpb.exe Memory Usage 15 MB Peak Memory Usage 28 MB browser_broker.exe Process ID 3808 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\browser_broker.exe Memory Usage 26 MB Peak Memory Usage 26 MB btwdins.exe Process ID 2912 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe Memory Usage 6.79 MB Peak Memory Usage 11 MB BtwRSupportService.exe Process ID 2756 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\BtwRSupportService.exe Memory Usage 5.87 MB Peak Memory Usage 7.83 MB CNMNSST.exe Process ID 8760 User Patricia Domain TOSHIBA Path C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe Memory Usage 3.60 MB Peak Memory Usage 8.26 MB CNQMMAIN.EXE Process ID 8860 User Patricia Domain TOSHIBA Path C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE Memory Usage 6.88 MB Peak Memory Usage 82 MB CNQMUPDT.EXE Process ID 1232 User Patricia Domain TOSHIBA Path C:\Program Files (x86)\Canon\Quick Menu\CNQMUPDT.EXE Memory Usage 6.27 MB Peak Memory Usage 29 MB conhost.exe Process ID 616 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\conhost.exe Memory Usage 540 KB Peak Memory Usage 5.59 MB csrss.exe Process ID 580 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\csrss.exe Memory Usage 2.97 MB Peak Memory Usage 5.27 MB csrss.exe Process ID 712 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\csrss.exe Memory Usage 2.93 MB Peak Memory Usage 8.82 MB ctfmon.exe Process ID 2980 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\ctfmon.exe Memory Usage 8.66 MB Peak Memory Usage 25 MB dasHost.exe Process ID 2332 User LOCAL SERVICE Domain NT AUTHORITY Path C:\WINDOWS\System32\dasHost.exe Memory Usage 3.89 MB Peak Memory Usage 5.38 MB dllhost.exe Process ID 4736 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\dllhost.exe Memory Usage 12 MB Peak Memory Usage 13 MB dts_apo_service.exe Process ID 6952 User SYSTEM Domain NT AUTHORITY Path C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe Memory Usage 5.58 MB Peak Memory Usage 25 MB dwm.exe Process ID 460 User DWM-1 Domain Window Manager Path C:\WINDOWS\System32\dwm.exe Memory Usage 30 MB Peak Memory Usage 57 MB ETDCtrl.exe Process ID 3264 User Patricia Domain TOSHIBA Path C:\Program Files\Elantech\ETDCtrl.exe Memory Usage 13 MB Peak Memory Usage 24 MB ETDCtrlHelper.exe Process ID 6020 User Patricia Domain TOSHIBA Path C:\Program Files\Elantech\ETDCtrlHelper.exe Memory Usage 2.04 MB Peak Memory Usage 9.39 MB ETDService.exe Process ID 3056 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\Elantech\ETDService.exe Memory Usage 4.30 MB Peak Memory Usage 5.30 MB explorer.exe Process ID 6332 User Patricia Domain TOSHIBA Path C:\WINDOWS\explorer.exe Memory Usage 80 MB Peak Memory Usage 133 MB fontdrvhost.exe Process ID 980 User UMFD-0 Domain Font Driver Host Path C:\WINDOWS\System32\fontdrvhost.exe Memory Usage 1.43 MB Peak Memory Usage 4.24 MB fontdrvhost.exe Process ID 976 User UMFD-1 Domain Font Driver Host Path C:\WINDOWS\System32\fontdrvhost.exe Memory Usage 3.54 MB Peak Memory Usage 8.50 MB GamesAppIntegrationService.exe Process ID 8688 User SYSTEM Domain NT AUTHORITY Path C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe Memory Usage 3.63 MB Peak Memory Usage 7.99 MB GamesAppService.exe Process ID 8916 User SYSTEM Domain NT AUTHORITY Path C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe Memory Usage 2.86 MB Peak Memory Usage 6.64 MB HxOutlook.exe Process ID 8816 User Patricia Domain TOSHIBA Path C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12624.20368.0_x64__8wekyb3d8bbwe\HxOutlook.exe Memory Usage 9.55 MB Peak Memory Usage 116 MB HxTsr.exe Process ID 7944 User Patricia Domain TOSHIBA Path C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12624.20368.0_x64__8wekyb3d8bbwe\HxTsr.exe Memory Usage 4.23 MB Peak Memory Usage 58 MB ijplmsvc.exe Process ID 2136 User SYSTEM Domain NT AUTHORITY Path C:\Program Files (x86)\Canon\IJPLM\ijplmsvc.exe Memory Usage 9.21 MB Peak Memory Usage 9.99 MB KeNotify.exe Process ID 8724 User Patricia Domain TOSHIBA Path C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe Memory Usage 3.01 MB Peak Memory Usage 7.25 MB lsass.exe Process ID 844 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\lsass.exe Memory Usage 11 MB Peak Memory Usage 17 MB mDNSResponder.exe Process ID 2840 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\Bonjour\mDNSResponder.exe Memory Usage 5.18 MB Peak Memory Usage 6.63 MB Memory Compression Process ID 1592 User SYSTEM Domain NT AUTHORITY Memory Usage 99 MB Peak Memory Usage 124 MB MicrosoftEdge.exe Process ID 5984 User Patricia Domain TOSHIBA Path C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe Memory Usage 66 MB Peak Memory Usage 89 MB MicrosoftEdgeCP.exe Process ID 4340 User Patricia Domain TOSHIBA Path C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe Memory Usage 16 MB Peak Memory Usage 84 MB MicrosoftEdgeCP.exe Process ID 9360 User Patricia Domain TOSHIBA Path C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe Memory Usage 15 MB Peak Memory Usage 65 MB MicrosoftEdgeCP.exe Process ID 2188 User Patricia Domain TOSHIBA Path C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe Memory Usage 5.19 MB Peak Memory Usage 26 MB MicrosoftEdgeCP.exe Process ID 10712 User Patricia Domain TOSHIBA Path C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe Memory Usage 84 MB Peak Memory Usage 85 MB MicrosoftEdgeCP.exe Process ID 6936 User Patricia Domain TOSHIBA Path C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe Memory Usage 438 MB Peak Memory Usage 600 MB MicrosoftEdgeCP.exe Process ID 10688 User Patricia Domain TOSHIBA Path C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe Memory Usage 26 MB Peak Memory Usage 26 MB MSOSYNC.EXE Process ID 8496 User Patricia Domain TOSHIBA Path C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE Memory Usage 4.82 MB Peak Memory Usage 14 MB openvpn.exe Process ID 4752 User SYSTEM Domain NT AUTHORITY Path C:\Program Files (x86)\AVG\Secure VPN\OpenVPN\openvpn.exe Memory Usage 1.75 MB Peak Memory Usage 8.99 MB OSPPSVC.EXE Process ID 2036 User NETWORK SERVICE Domain NT AUTHORITY Path C:\Program Files\Common Files\microsoft shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE Memory Usage 11 MB Peak Memory Usage 13 MB oxHelper.exe Process ID 4916 User _ashbackuppb_ Domain Toshiba Path C:\Program Files\Ashampoo\Ashampoo Backup Pro 11\bin\oxHelper.exe Memory Usage 560 KB Peak Memory Usage 13 MB RAVCpl64.exe Process ID 6216 User Patricia Domain TOSHIBA Path C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe Memory Usage 844 KB Peak Memory Usage 14 MB RemindMe.exe Process ID 6920 User Patricia Domain TOSHIBA Path C:\Program Files (x86)\Remind-Me\RemindMe.exe Memory Usage 7.21 MB Peak Memory Usage 20 MB RuntimeBroker.exe Process ID 3428 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\RuntimeBroker.exe Memory Usage 13 MB Peak Memory Usage 14 MB RuntimeBroker.exe Process ID 7716 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\RuntimeBroker.exe Memory Usage 12 MB Peak Memory Usage 18 MB RuntimeBroker.exe Process ID 9140 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\RuntimeBroker.exe Memory Usage 12 MB Peak Memory Usage 17 MB RuntimeBroker.exe Process ID 184 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\RuntimeBroker.exe Memory Usage 21 MB Peak Memory Usage 29 MB RuntimeBroker.exe Process ID 6132 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\RuntimeBroker.exe Memory Usage 14 MB Peak Memory Usage 27 MB RuntimeBroker.exe Process ID 7064 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\RuntimeBroker.exe Memory Usage 17 MB Peak Memory Usage 29 MB RuntimeBroker.exe Process ID 8436 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\RuntimeBroker.exe Memory Usage 13 MB Peak Memory Usage 16 MB RuntimeBroker.exe Process ID 10020 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\RuntimeBroker.exe Memory Usage 35 MB Peak Memory Usage 41 MB SacReminder.exe Process ID 2440 User Patricia Domain TOSHIBA Path C:\ProgramData\Clickfree\BoxSoftware\reminder\SacReminder.exe Memory Usage 1.75 MB Peak Memory Usage 14 MB SearchFilterHost.exe Process ID 10152 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\SearchFilterHost.exe Memory Usage 12 MB Peak Memory Usage 12 MB SearchIndexer.exe Process ID 7840 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\SearchIndexer.exe Memory Usage 15 MB Peak Memory Usage 52 MB SearchProtocolHost.exe Process ID 2556 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\SearchProtocolHost.exe Memory Usage 76 KB Peak Memory Usage 76 KB SearchProtocolHost.exe Process ID 10420 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\SearchProtocolHost.exe Memory Usage 19 MB Peak Memory Usage 19 MB SearchUI.exe Process ID 6792 User Patricia Domain TOSHIBA Path C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe Memory Usage 9.50 MB Peak Memory Usage 171 MB SecurityHealthService.exe Process ID 2636 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\SecurityHealthService.exe Memory Usage 13 MB Peak Memory Usage 16 MB sedsvc.exe Process ID 9196 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\rempl\sedsvc.exe Memory Usage 3.22 MB Peak Memory Usage 12 MB services.exe Process ID 832 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\services.exe Memory Usage 5.28 MB Peak Memory Usage 8.97 MB SettingSyncHost.exe Process ID 7828 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\SettingSyncHost.exe Memory Usage 1.65 MB Peak Memory Usage 14 MB ShellExperienceHost.exe Process ID 6632 User Patricia Domain TOSHIBA Path C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe Memory Usage 2.12 MB Peak Memory Usage 95 MB sihost.exe Process ID 4928 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\sihost.exe Memory Usage 30 MB Peak Memory Usage 65 MB SkypeBackgroundHost.exe Process ID 7320 User Patricia Domain TOSHIBA Path C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe Memory Usage 2.54 MB Peak Memory Usage 11 MB SkypeBridge.exe Process ID 6948 User Patricia Domain TOSHIBA Path C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe Memory Usage 26 MB Peak Memory Usage 52 MB smartscreen.exe Process ID 11260 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\smartscreen.exe Memory Usage 33 MB Peak Memory Usage 43 MB smss.exe Process ID 388 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\smss.exe Memory Usage 932 KB Peak Memory Usage 1.25 MB Speccy64.exe Process ID 2524 User Patricia Domain TOSHIBA Path C:\Program Files\Speccy\Speccy64.exe Memory Usage 32 MB Peak Memory Usage 32 MB splwow64.exe Process ID 3188 User Patricia Domain TOSHIBA Path C:\WINDOWS\splwow64.exe Memory Usage 2.50 MB Peak Memory Usage 11 MB spoolsv.exe Process ID 2272 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\spoolsv.exe Memory Usage 14 MB Peak Memory Usage 17 MB svchost.exe Process ID 1984 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 8.63 MB Peak Memory Usage 10 MB svchost.exe Process ID 2236 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\svchost.exe Memory Usage 24 MB Peak Memory Usage 49 MB svchost.exe Process ID 1996 User LOCAL SERVICE Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 12 MB Peak Memory Usage 13 MB svchost.exe Process ID 2992 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 17 MB Peak Memory Usage 26 MB svchost.exe Process ID 1720 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 13 MB Peak Memory Usage 17 MB svchost.exe Process ID 1988 User LOCAL SERVICE Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 5.72 MB Peak Memory Usage 6.30 MB svchost.exe Process ID 1864 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 15 MB Peak Memory Usage 19 MB svchost.exe Process ID 1804 User LOCAL SERVICE Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 11 MB Peak Memory Usage 12 MB svchost.exe Process ID 1512 User NETWORK SERVICE Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 18 MB Peak Memory Usage 47 MB svchost.exe Process ID 1336 User LOCAL SERVICE Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 24 MB Peak Memory Usage 32 MB svchost.exe Process ID 1124 User LOCAL SERVICE Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 23 MB Peak Memory Usage 28 MB svchost.exe Process ID 1096 User LOCAL SERVICE Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 19 MB Peak Memory Usage 113 MB svchost.exe Process ID 7624 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 4.66 MB Peak Memory Usage 17 MB svchost.exe Process ID 1060 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 34 MB Peak Memory Usage 62 MB svchost.exe Process ID 424 User NETWORK SERVICE Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 13 MB Peak Memory Usage 14 MB svchost.exe Process ID 964 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 16 MB Peak Memory Usage 28 MB svchost.exe Process ID 1108 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 14 MB Peak Memory Usage 48 MB svchost.exe Process ID 2448 User LOCAL SERVICE Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 6.54 MB Peak Memory Usage 7.84 MB svchost.exe Process ID 3400 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 27 MB Peak Memory Usage 151 MB svchost.exe Process ID 7292 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 8.92 MB Peak Memory Usage 9.05 MB svchost.exe Process ID 2400 User NETWORK SERVICE Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 6.00 MB Peak Memory Usage 8.54 MB svchost.exe Process ID 3156 User LOCAL SERVICE Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 6.84 MB Peak Memory Usage 8.19 MB svchost.exe Process ID 10708 User LOCAL SERVICE Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 7.41 MB Peak Memory Usage 7.44 MB svchost.exe Process ID 3172 User LOCAL SERVICE Domain NT AUTHORITY Path C:\WINDOWS\System32\svchost.exe Memory Usage 6.08 MB Peak Memory Usage 6.65 MB System Process ID 4 Memory Usage 728 KB Peak Memory Usage 6.30 MB System Idle Process Process ID 0 SystemSettings.exe Process ID 8332 User Patricia Domain TOSHIBA Path C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe Memory Usage 4.82 MB Peak Memory Usage 69 MB taskhostw.exe Process ID 4044 User Patricia Domain TOSHIBA Path C:\WINDOWS\System32\taskhostw.exe Memory Usage 13 MB Peak Memory Usage 21 MB TecoResident.exe Process ID 8384 User Patricia Domain TOSHIBA Path C:\Program Files\TOSHIBA\Teco\TecoResident.exe Memory Usage 1.86 MB Peak Memory Usage 8.27 MB TecoService.exe Process ID 3388 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\TOSHIBA\Teco\TecoService.exe Memory Usage 7.82 MB Peak Memory Usage 11 MB TuneupSvc.exe Process ID 3008 User SYSTEM Domain NT AUTHORITY Path C:\Program Files (x86)\AVG\AVG TuneUp\TuneupSvc.exe Memory Usage 17 MB Peak Memory Usage 66 MB TuneupUI.exe Process ID 9036 User Patricia Domain TOSHIBA Path C:\Program Files (x86)\AVG\AVG TuneUp\TuneupUI.exe Memory Usage 7.13 MB Peak Memory Usage 17 MB unsecapp.exe Process ID 5476 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\wbem\unsecapp.exe Memory Usage 1.55 MB Peak Memory Usage 6.64 MB Video.UI.exe Process ID 1400 User Patricia Domain TOSHIBA Path C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20022.11011.0_x64__8wekyb3d8bbwe\Video.UI.exe Memory Usage 4.81 MB Peak Memory Usage 54 MB Vpn.exe Process ID 8736 User Patricia Domain TOSHIBA Path C:\Program Files (x86)\AVG\Secure VPN\Vpn.exe Memory Usage 11 MB Peak Memory Usage 20 MB VpnSvc.exe Process ID 2420 User SYSTEM Domain NT AUTHORITY Path C:\Program Files (x86)\AVG\Secure VPN\VpnSvc.exe Memory Usage 16 MB Peak Memory Usage 35 MB wininit.exe Process ID 704 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\wininit.exe Memory Usage 2.48 MB Peak Memory Usage 6.52 MB winlogon.exe Process ID 796 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\winlogon.exe Memory Usage 3.73 MB Peak Memory Usage 14 MB WINWORD.EXE Process ID 5160 User Patricia Domain TOSHIBA Path C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE Memory Usage 22 MB Peak Memory Usage 103 MB WmiPrvSE.exe Process ID 4704 User SYSTEM Domain NT AUTHORITY Path C:\WINDOWS\System32\wbem\WmiPrvSE.exe Memory Usage 8.91 MB Peak Memory Usage 9.11 MB WmiPrvSE.exe Process ID 4660 User NETWORK SERVICE Domain NT AUTHORITY Path C:\WINDOWS\System32\wbem\WmiPrvSE.exe Memory Usage 25 MB Peak Memory Usage 25 MB wsc_proxy.exe Process ID 1540 User SYSTEM Domain NT AUTHORITY Path C:\Program Files (x86)\AVG\Antivirus\wsc_proxy.exe Memory Usage 8.11 MB Peak Memory Usage 12 MB Security Options Accounts: Administrator account status Disabled Accounts: Block Microsoft accounts Not Defined Accounts: Guest account status Disabled Accounts: Limit local account use of blank passwords to console logon only Enabled Accounts: Rename administrator account Administrator Accounts: Rename guest account Guest Audit: Audit the access of global system objects Disabled Audit: Audit the use of Backup and Restore privilege Disabled Audit: Force audit policy subcategory settings (Windows Vista or later) to override audit policy category settings Not Defined Audit: Shut down system immediately if unable to log security audits Disabled DCOM: Machine Access Restrictions in Security Descriptor Definition Language (SDDL) syntax Not Defined DCOM: Machine Launch Restrictions in Security Descriptor Definition Language (SDDL) syntax Not Defined Devices: Allow undock without having to log on Enabled Devices: Allowed to format and eject removable media Not Defined Devices: Prevent users from installing printer drivers Disabled Devices: Restrict CD-ROM access to locally logged-on user only Not Defined Devices: Restrict floppy access to locally logged-on user only Not Defined Domain controller: Allow server operators to schedule tasks Not Defined Domain controller: LDAP server signing requirements Not Defined Domain controller: Refuse machine account password changes Not Defined Domain member: Digitally encrypt or sign secure channel data (always) Enabled Domain member: Digitally encrypt secure channel data (when possible) Enabled Domain member: Digitally sign secure channel data (when possible) Enabled Domain member: Disable machine account password changes Disabled Domain member: Maximum machine account password age 30 days Domain member: Require strong (Windows 2000 or later) session key Enabled Interactive logon: Display user information when the session is locked Not Defined Interactive logon: Do not require CTRL+ALT+DEL Not Defined Interactive logon: Don't display last signed-in Disabled Interactive logon: Don't display username at sign-in Not Defined Interactive logon: Machine account lockout threshold Not Defined Interactive logon: Machine inactivity limit Not Defined Interactive logon: Message text for users attempting to log on Interactive logon: Message title for users attempting to log on Interactive logon: Number of previous logons to cache (in case domain controller is not available) 10 logons Interactive logon: Prompt user to change password before expiration 5 days Interactive logon: Require Domain Controller authentication to unlock workstation Disabled Interactive logon: Require Windows Hello for Business or smart card Disabled Interactive logon: Smart card removal behavior No Action Microsoft network client: Digitally sign communications (always) Disabled Microsoft network client: Digitally sign communications (if server agrees) Enabled Microsoft network client: Send unencrypted password to third-party SMB servers Disabled Microsoft network server: Amount of idle time required before suspending session Not Defined Microsoft network server: Attempt S4U2Self to obtain claim information Not Defined Microsoft network server: Digitally sign communications (always) Disabled Microsoft network server: Digitally sign communications (if client agrees) Disabled Microsoft network server: Disconnect clients when logon hours expire Enabled Microsoft network server: Server SPN target name validation level Not Defined Network access: Allow anonymous SID/Name translation Disabled Network access: Do not allow anonymous enumeration of SAM accounts Enabled Network access: Do not allow anonymous enumeration of SAM accounts and shares Disabled Network access: Do not allow storage of passwords and credentials for network authentication Disabled Network access: Let Everyone permissions apply to anonymous users Disabled Network access: Named Pipes that can be accessed anonymously Network access: Remotely accessible registry paths System\CurrentControlSet\Control\ProductOptions,System\CurrentControlSet\Control\Server Applications,Software\Microsoft\Windows NT\CurrentVersion Network access: Remotely accessible registry paths and sub-paths System\CurrentControlSet\Control\Print\Printers,System\CurrentControlSet\Services\Eventlog,Software\Microsoft\OLAP Server,Software\Microsoft\Windows NT\CurrentVersion\Print,Software\Microsoft\Windows NT\CurrentVersion\Windows,System\CurrentControlSet\Control\ContentIndex,System\CurrentControlSet\Control\Terminal Server,System\CurrentControlSet\Control\Terminal Server\UserConfig,System\CurrentControlSet\Control\Terminal Server\DefaultUserConfiguration,Software\Microsoft\Windows NT\CurrentVersion\Perflib,System\CurrentControlSet\Services\SysmonLog Network access: Restrict anonymous access to Named Pipes and Shares Enabled Network access: Restrict clients allowed to make remote calls to SAM Network access: Shares that can be accessed anonymously Not Defined Network access: Sharing and security model for local accounts Classic - local users authenticate as themselves Network security: Allow Local System to use computer identity for NTLM Not Defined Network security: Allow LocalSystem NULL session fallback Not Defined Network security: Allow PKU2U authentication requests to this computer to use online identities. Not Defined Network security: Configure encryption types allowed for Kerberos Not Defined Network security: Do not store LAN Manager hash value on next password change Enabled Network security: Force logoff when logon hours expire Disabled Network security: LAN Manager authentication level Not Defined Network security: LDAP client signing requirements Negotiate signing Network security: Minimum session security for NTLM SSP based (including secure RPC) clients Require 128-bit encryption Network security: Minimum session security for NTLM SSP based (including secure RPC) servers Require 128-bit encryption Network security: Restrict NTLM: Add remote server exceptions for NTLM authentication Not Defined Network security: Restrict NTLM: Add server exceptions in this domain Not Defined Network security: Restrict NTLM: Audit Incoming NTLM Traffic Not Defined Network security: Restrict NTLM: Audit NTLM authentication in this domain Not Defined Network security: Restrict NTLM: Incoming NTLM traffic Not Defined Network security: Restrict NTLM: NTLM authentication in this domain Not Defined Network security: Restrict NTLM: Outgoing NTLM traffic to remote servers Not Defined Recovery console: Allow automatic administrative logon Not Defined Recovery console: Allow floppy copy and access to all drives and all folders Not Defined Shutdown: Allow system to be shut down without having to log on Enabled Shutdown: Clear virtual memory pagefile Disabled System cryptography: Force strong key protection for user keys stored on the computer Not Defined System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing Disabled System objects: Require case insensitivity for non-Windows subsystems Enabled System objects: Strengthen default permissions of internal system objects (e.g. Symbolic Links) Enabled System settings: Optional subsystems System settings: Use Certificate Rules on Windows Executables for Software Restriction Policies Disabled User Account Control: Admin Approval Mode for the Built-in Administrator account Not Defined User Account Control: Allow UIAccess applications to prompt for elevation without using the secure desktop Disabled User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode Prompt for consent for non-Windows binaries User Account Control: Behavior of the elevation prompt for standard users Prompt for credentials User Account Control: Detect application installations and prompt for elevation Enabled User Account Control: Only elevate executables that are signed and validated Disabled User Account Control: Only elevate UIAccess applications that are installed in secure locations Enabled User Account Control: Run all administrators in Admin Approval Mode Enabled User Account Control: Switch to the secure desktop when prompting for elevation Enabled User Account Control: Virtualize file and registry write failures to per-user locations Enabled Device Tree ACPI x64-based PC Microsoft ACPI-Compliant System ACPI Fixed Feature Button ACPI Lid ACPI Power Button AMD E1-6010 APU with AMD Radeon R2 Graphics AMD E1-6010 APU with AMD Radeon R2 Graphics AmdAS4 Device Bluetooth ACPI High precision event timer Motherboard resources Motherboard resources System board Pci Bus AMD PSP 1.0 Device AMD SMBus ELAN SMBus Driver Motherboard resources PCI standard host CPU bridge PCI standard host CPU bridge PCI standard host CPU bridge PCI standard host CPU bridge PCI standard host CPU bridge PCI standard host CPU bridge PCI standard host CPU bridge System board PCI standard host CPU bridge Motherboard resources AMD Radeon(TM) R2 Graphics Generic PnP Monitor High Definition Audio Controller AMD High Definition Audio Device PCI-to-PCI Bridge Realtek PCIE CardReader PCI-to-PCI Bridge Realtek PCIe FE Family Controller PCI-to-PCI Bridge Qualcomm Atheros AR956x Wireless Network Adapter Microsoft Wi-Fi Direct Virtual Adapter AMD USB 3.0 eXtensible Host Controller - 1.0 (Microsoft) USB Root Hub (USB 3.0) Standard SATA AHCI Controller TSSTcorp CDDVDW SU-208FB WDC WDS240G2G0A-00JH30 Standard Enhanced PCI to USB Host Controller USB Root Hub Generic USB Hub Qualcomm Atheros AR3012 Bluetooth 4.0 USB Composite Device TOSHIBA Web Camera - HD Standard Enhanced PCI to USB Host Controller USB Root Hub Generic USB Hub High Definition Audio Controller Realtek High Definition Audio Microphone (Realtek High Definition Audio) Speakers (Realtek High Definition Audio) LPC Interface Controller Direct memory access controller ELAN Input Device Microsoft AC Adapter Microsoft ACPI-Compliant Control Method Battery Microsoft ACPI-Compliant Embedded Controller Motherboard resources Motherboard resources Numeric data processor PC/AT Enhanced PS/2 Keyboard (101/102-Key) Programmable interrupt controller System CMOS/real time clock System speaker System timer TOSHIBA x64 ACPI-Compliant Value Added Logical and General Purpose Device Toshiba Hotkey Driver HID-compliant consumer control device HID-compliant consumer control device HID-compliant wireless radio controls CPU AMD E1-6010 Cores 2 Threads 2 Name AMD E1-6010 Code Name Mullins Package Socket FT3 (BGA769) Technology 28nm Specification AMD E1-6010 APU with AMD Radeon R2 Graphics Family F Extended Family 16 Model 0 Extended Model 30 Stepping 1 Revision ML-A1 Instructions MMX (+), SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, SSE4A, AMD 64, NX, VMX, AES, AVX Virtualization Supported, Disabled Hyperthreading Not supported Bus Speed 99.8 MHz Stock Core Speed 1350 MHz Stock Bus Speed 100 MHz Average Temperature 46 °C Caches L1 Data Cache Size 2 x 32 KBytes L1 Instructions Cache Size 2 x 32 KBytes L2 Unified Cache Size 1024 KBytes Cores Core 0 Core Speed 998.0 MHz Multiplier x 10.0 Bus Speed 99.8 MHz Temperature 46 °C Threads APIC ID: 0 Core 1 Core Speed 998.0 MHz Multiplier x 10.0 Bus Speed 99.8 MHz Temperature 46 °C Threads APIC ID: 1 RAM Memory slots Total memory slots 2 Used memory slots 1 Free memory slots 1 Memory Type DDR3 Size 4096 MBytes Channels # Single DRAM Frequency 665.3 MHz CAS# Latency (CL) 9 clocks RAS# to CAS# Delay (tRCD) 9 clocks RAS# Precharge (tRP) 10 clocks Cycle Time (tRAS) 24 clocks Bank Cycle Time (tRC) 33 clocks Physical Memory Memory Usage 59 % Total Physical 3.44 GB Available Physical 1.40 GB Total Virtual 4.82 GB Available Virtual 1.20 GB SPD Number Of SPD Modules 1 Slot #1 Type DDR3 Size 4096 MBytes Manufacturer Samsung Max Bandwidth PC3-12800 (800 MHz) Part Number M471B5173QH0-YK0 Serial Number 2552350384 Week/year 46 / 14 Timing table JEDEC #1 Frequency 381.0 MHz CAS# Latency 5.0 RAS# To CAS# 5 RAS# Precharge 5 tRAS 14 tRC 19 Voltage 1.350 V JEDEC #2 Frequency 457.1 MHz CAS# Latency 6.0 RAS# To CAS# 6 RAS# Precharge 6 tRAS 16 tRC 22 Voltage 1.350 V JEDEC #3 Frequency 533.3 MHz CAS# Latency 7.0 RAS# To CAS# 7 RAS# Precharge 7 tRAS 19 tRC 26 Voltage 1.350 V JEDEC #4 Frequency 609.5 MHz CAS# Latency 8.0 RAS# To CAS# 8 RAS# Precharge 8 tRAS 22 tRC 30 Voltage 1.350 V JEDEC #5 Frequency 685.7 MHz CAS# Latency 9.0 RAS# To CAS# 9 RAS# Precharge 9 tRAS 24 tRC 33 Voltage 1.350 V JEDEC #6 Frequency 761.9 MHz CAS# Latency 10.0 RAS# To CAS# 10 RAS# Precharge 10 tRAS 27 tRC 37 Voltage 1.350 V JEDEC #7 Frequency 800.0 MHz CAS# Latency 11.0 RAS# To CAS# 11 RAS# Precharge 11 tRAS 28 tRC 39 Voltage 1.350 V Motherboard Manufacturer TOSHIBA Model ZBWAE (P0) Version 1.00 Chipset Vendor AMD Chipset Model K16 IMC Chipset Revision 00 Southbridge Vendor AMD Southbridge Model Kabini FCH Southbridge Revision 8.2 BIOS Brand TOSHIBA Version 1.30 Date 6/06/2014 PCI Data Slot PCI-E Slot Type PCI-E Slot Usage In Use Data lanes x16 Slot Designation J6B2 Characteristics 3.3V, Shared, PME Slot Number 0 Graphics Monitor Name Generic PnP Monitor on AMD Radeon R2 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x728 pixels State Enabled, Primary Monitor Width 1366 Monitor Height 768 Monitor BPP 32 bits per pixel Monitor Frequency 60 Hz Device \\.\DISPLAY1\Monitor0 ATI AMD Radeon(TM) R2 Graphics Manufacturer ATI Model AMD Radeon R2 Graphics Device ID 1002-9853 Subvendor Toshiba (1179) Current Performance Level Level 0 Current GPU Clock 266 MHz Current Memory Clock 667 MHz Current Shader Clock 667 MHz GPU Clock 351.0 MHz Temperature 46 °C Driver version 15.201.1101.0 Memory Type DDR3 Memory 512 MB Bandwidth 10.7 GB/s Count of performance levels : 2 Level 1 - "Perf Level 0" Level 2 - "Perf Level 1" Storage Hard drives WDC WDS240G2G0A-00JH30 (SSD) Manufacturer Western Digital Form Factor GB/2.5- to 3.5-inch adapter Interface/Connector ATA/66 with 40-pin IDE connector Heads 16 Cylinders 29,185 Tracks 7,442,175 Sectors 468,857,025 SATA type SATA-III 6.0Gb/s Device type Fixed ATA Standard ACS3 Serial Number 201105A01206 Firmware Version Number UF400400 LBA Size 48-bit LBA Power On Count 17 times Power On Time 0.9 days Speed Not used (SSD Drive) Features S.M.A.R.T., APM, NCQ, TRIM, SSD Max. Transfer Mode SATA III 6.0Gb/s Used Transfer Mode SATA III 6.0Gb/s Interface SATA Capacity 223 GB Real size 240,057,409,536 bytes RAID Type None S.M.A.R.T Status Good Temperature 41 °C Temperature Range OK (less than 50 °C) S.M.A.R.T attributes 05 Attribute name Reallocated Sectors Count Real value 0 Current 100 Worst 100 Threshold 0 Raw Value 0000000000 Status Good 09 Attribute name Power-On Hours (POH) Real value 22h Current 100 Worst 100 Threshold 0 Raw Value 0000000016 Status Good 0C Attribute name Device Power Cycle Count Real value 17 Current 100 Worst 100 Threshold 0 Raw Value 0000000011 Status Good A5 Attribute name Maximum Erase Count Real value 51 Current 100 Worst 100 Threshold 0 Raw Value 0000000033 Status Good A6 Attribute name Minimum Erase Count Real value 1 Current 100 Worst 100 Raw Value 0000000001 Status Good A7 Attribute name Average Erase Count Real value 25 Current 100 Worst 100 Raw Value 0000000019 Status Good AA Attribute name Reserved Block Count Real value 0 Current 100 Worst 100 Raw Value 0000000000 Status Good AB Attribute name Program Fail Count Real value 0 Current 100 Worst 100 Threshold 0 Raw Value 0000000000 Status Good AC Attribute name Erase Fail Count Real value 0 Current 100 Worst 100 Threshold 0 Raw Value 0000000000 Status Good AD Attribute name Wear Leveling Count Real value 1 Current 100 Worst 100 Threshold 0 Raw Value 0000000001 Status Good AE Attribute name Unexpected Power Loss Real value 1 Current 100 Worst 100 Threshold 0 Raw Value 0000000001 Status Good B8 Attribute name End-to-End error / IOEDC Real value 0 Current 100 Worst 100 Raw Value 0000000000 Status Good BB Attribute name Reported Uncorrectable Errors Real value 0 Current 100 Worst 100 Threshold 0 Raw Value 0000000000 Status Good BC Attribute name Command Timeout Real value 0 Current 100 Worst 100 Raw Value 0000000000 Status Good C2 Attribute name Temperature Real value 41 °C Current 59 Worst 46 Threshold 0 Raw Value 00000E0029 Status Good C7 Attribute name UltraDMA CRC Error Count Real value 0 Current 100 Worst 100 Raw Value 0000000000 Status Good E6 Attribute name GMR Head Amplitude Real value 60,130,852,878 Current 100 Worst 100 Threshold 0 Raw Value 000014000E Status Good E8 Attribute name Endurance Remaining Real value 100 Current 100 Worst 100 Threshold 5 Raw Value 0000000064 Status Good E9 Attribute name Power-On Hours (POH) Real value 7d 6h Current 100 Worst 100 Raw Value 00000000AE Status Good EA Attribute name Average Erase Count, Max Erase Count Real value 404 Current 100 Worst 100 Threshold 0 Raw Value 0000000194 Status Good F1 Attribute name Total LBAs Written Real value 191 Current 100 Worst 100 Threshold 0 Raw Value 00000000BF Status Good F2 Attribute name Total LBAs Read Real value 85 Current 100 Worst 100 Threshold 0 Raw Value 0000000055 Status Good Partition 0 Partition ID Disk #0, Partition #0 File System NTFS Volume Serial Number A37A5AEF Size 1023 MB Used Space 518 MB (50%) Free Space 505 MB (50%) Partition 1 Partition ID Disk #0, Partition #1 File System FAT32 Volume Serial Number AA5DB383 Size 99 MB Used Space 49 MB (49%) Free Space 49 MB (51%) Partition 2 Partition ID Disk #0, Partition #2 Disk Letter C: File System NTFS Volume Serial Number 14D8DEEC Size 210 GB Used Space 142 GB (67%) Free Space 67 GB (33%) Partition 3 Partition ID Disk #0, Partition #3 File System NTFS Volume Serial Number 747D3F93 Size 930 MB Used Space 472 MB (50%) Free Space 458 MB (50%) Partition 4 Partition ID Disk #0, Partition #4 File System NTFS Volume Serial Number 09C38306 Size 10.8 GB Used Space 9.81 GB (91%) Free Space 978 MB (9%) Optical Drives TSSTcorp CDDVDW SU-208FB Media Type DVD Writer Name TSSTcorp CDDVDW SU-208FB Availability Running/Full Power Capabilities Random Access, Supports Writing, Supports Removable Media Read capabilities CD-R, CD-RW, CD-ROM, DVD-RAM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL Write capabilities CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL Config Manager Error Code Device is working properly Config Manager User Config FALSE Drive D: Media Loaded FALSE SCSI Bus 1 SCSI Logical Unit 0 SCSI Port 0 SCSI Target Id 0 Status OK Audio Sound Cards Realtek High Definition Audio AMD High Definition Audio Device Playback Device Speakers (Realtek High Definition Audio) Recording Device Microphone (Realtek High Definition Audio) Speaker Configuration Speaker type Stereo Peripherals PC/AT Enhanced PS/2 Keyboard (101/102-Key) Device Kind Keyboard Device Name PC/AT Enhanced PS/2 Keyboard (101/102-Key) Vendor TOS Location LPC Interface Controller Driver Date 6-21-2006 Version 10.0.16299.15 File C:\WINDOWS\system32\DRIVERS\i8042prt.sys File C:\WINDOWS\system32\DRIVERS\kbdclass.sys ELAN Input Device Device Kind Mouse Device Name ELAN Input Device Vendor ETD Location LPC Interface Controller Driver Date 5-25-2016 Version 15.8.12.5 File C:\WINDOWS\system32\DRIVERS\ETD.sys File C:\Program Files\Elantech\ETDCtrl.exe File C:\Program Files\Elantech\ETDApix.dll File C:\Program Files\Elantech\ETDCmds.dll File C:\Program Files\Elantech\ETDUninst.dll File C:\Program Files\Elantech\ETDUn_inst.exe File C:\Program Files\Elantech\ETDMcpl.dll File C:\Program Files\Elantech\ETDApi.dll File C:\Program Files\Elantech\ETDFavorite.dll File C:\Program Files\Elantech\ETDDeviceInformation.exe File C:\Program Files\Elantech\ETDCtrlHelper.exe File C:\Program Files\Elantech\ETD_DLL.dll File C:\Program Files\Elantech\ETDService.exe File C:\Program Files\Elantech\ETDApi32.dll File C:\Program Files\Elantech\ETDSetup.ini File C:\Program Files\Elantech\ToshibaTp.exe File C:\Program Files\Elantech\ToshibaTp_Win8.exe File C:\Program Files\Elantech\Button_ClickPad.avi File C:\Program Files\Elantech\Button_SmartPad.avi File C:\Program Files\Elantech\Clicking_1F.avi File C:\Program Files\Elantech\Clicking_2F.avi File C:\Program Files\Elantech\Continuous_Scroll_H_2F.avi File C:\Program Files\Elantech\Continuous_Scroll_Reverse-H_2F.avi File C:\Program Files\Elantech\Continuous_Scroll_Reverse-V_2F.avi File C:\Program Files\Elantech\Continuous_Scroll_V_2F.avi File C:\Program Files\Elantech\CursorMove_Inertia.avi File C:\Program Files\Elantech\DnD01.avi File C:\Program Files\Elantech\DnD02.avi File C:\Program Files\Elantech\DnD03.avi File C:\Program Files\Elantech\Edge_Auto.avi File C:\Program Files\Elantech\Edge_Auto_Reverse.avi File C:\Program Files\Elantech\Edge_Circular.avi File C:\Program Files\Elantech\Edge_Inertial.avi File C:\Program Files\Elantech\Edge_Inertial_Reverse.avi File C:\Program Files\Elantech\Edge_Reverse_H.avi File C:\Program Files\Elantech\Edge_Reverse_V.avi File C:\Program Files\Elantech\Edge_Scroll.avi File C:\Program Files\Elantech\Edge_Scroll_Once.avi File C:\Program Files\Elantech\Edge_Scroll_Only_V.avi File C:\Program Files\Elantech\EdgeSwipe_4F_Left_Win8.avi File C:\Program Files\Elantech\EdgeSwipe_4F_Right_Win8.avi File C:\Program Files\Elantech\EdgeSwipe_4F_Up_Win8.avi File C:\Program Files\Elantech\Fastkeys.avi File C:\Program Files\Elantech\FourFingerTap_ActionCenter.avi File C:\Program Files\Elantech\Palmtracking.avi File C:\Program Files\Elantech\Press_3F.avi File C:\Program Files\Elantech\Rotation_Circular.avi File C:\Program Files\Elantech\Rotation_Twist.avi File C:\Program Files\Elantech\Scroll_Auto.avi File C:\Program Files\Elantech\Scroll_Auto_Reverse.avi File C:\Program Files\Elantech\Scroll_Inertial.avi File C:\Program Files\Elantech\Scroll_Inertial_Reverse.avi File C:\Program Files\Elantech\Scroll_No_FreeScroll.avi File C:\Program Files\Elantech\Scroll_Only_V.avi File C:\Program Files\Elantech\Scroll_Reverse_H.avi File C:\Program Files\Elantech\Scroll_Reverse_V.avi File C:\Program Files\Elantech\Sensitivity.avi File C:\Program Files\Elantech\SlowMotion.avi File C:\Program Files\Elantech\SmartArea.avi File C:\Program Files\Elantech\SmartMotion.avi File C:\Program Files\Elantech\Swipe_2F_LR_PageUpDown.avi File C:\Program Files\Elantech\Swipe_3F_Down_Desktop.avi File C:\Program Files\Elantech\Swipe_3F_Down_SwitchWnd.avi File C:\Program Files\Elantech\Swipe_3F_LR_PageUpDown.avi File C:\Program Files\Elantech\Swipe_3F_Up_Computer.avi File C:\Program Files\Elantech\Swipe_3F_Up_SwitchWindow_1F.avi File C:\Program Files\Elantech\Swipe_3F_Up_SwitchWindow_3F.avi File C:\Program Files\Elantech\Swipe_3F_Up_TabWindows_1F.avi File C:\Program Files\Elantech\Swipe_3F_Up_TabWindows_3F.avi File C:\Program Files\Elantech\Swipe_3F_UpDown_SlideShow.avi File C:\Program Files\Elantech\Swipe_4F_Down_Desktop.avi File C:\Program Files\Elantech\Swipe_4F_Down_SwitchWnd.avi File C:\Program Files\Elantech\Swipe_4F_Up_Desktop.avi File C:\Program Files\Elantech\Swipe_4F_Up_SwitchWnd.avi File C:\Program Files\Elantech\Swipe_4F_Up_SwitchWnd_Win7.avi File C:\Program Files\Elantech\Tapping_1F.avi File C:\Program Files\Elantech\Tapping_2F_Middle_Button.avi File C:\Program Files\Elantech\Tapping_2F_Popup.avi File C:\Program Files\Elantech\ThreeFingerTap_Cortana.avi File C:\Program Files\Elantech\Win8EdgeSwipe_Left.avi File C:\Program Files\Elantech\Win8EdgeSwipe_Right.avi File C:\Program Files\Elantech\Win8EdgeSwipe_Top.avi File C:\Program Files\Elantech\Win10ThreeFingerSwipe.avi File C:\Program Files\Elantech\Zooming.avi File C:\WINDOWS\system32\DRIVERS\mouclass.sys File C:\WINDOWS\system32\DRIVERS\i8042prt.sys File C:\WINDOWS\system32\ETDCoInstaller15010.dll File C:\WINDOWS\system32\WdfCoInstaller01011.dll Printers Canon MG3600 series Printer (Default Printer) Printer Port CNBJNP_F4A997AA2FC4 Print Processor Canon MG3600 series Print Processor Availability Always Priority 1 Duplex None Print Quality 4294967293 dpi Color Status Unknown Driver Driver Name Canon MG3600 series Printer (v12.09) Driver Path C:\WINDOWS\system32\spool\DRIVERS\x64\3\CNMDRCT.DLL Fax Printer Port SHRFAX: Print Processor winprint Availability Always Priority 1 Duplex None Print Quality 200 * 200 dpi Monochrome Status Unknown Driver Driver Name Microsoft Shared Fax Driver (v4.00) Driver Path C:\WINDOWS\system32\spool\DRIVERS\x64\3\FXSDRV.DLL Microsoft Print to PDF Printer Port PORTPROMPT: Print Processor winprint Availability Always Priority 1 Duplex None Print Quality 600 * 600 dpi Color Status Unknown Driver Driver Name Microsoft Print To PDF (v6.03) Driver Path C:\WINDOWS\System32\DriverStore\FileRepository\ntprint.inf_amd64_3b85c9ab1479b740\Amd64\mxdwdrv.dll Microsoft XPS Document Writer Printer Port PORTPROMPT: Print Processor winprint Availability Always Priority 1 Duplex None Print Quality 600 * 600 dpi Color Status Unknown Driver Driver Name Microsoft XPS Document Writer v4 (v6.03) Driver Path C:\WINDOWS\System32\DriverStore\FileRepository\ntprint.inf_amd64_3b85c9ab1479b740\Amd64\mxdwdrv.dll OneNote for Windows 10 Printer Port Microsoft.Office.OneNote_16001.12730.20190.0_x64__8wekyb3d8bbwe_microsoft.onenoteim_S-1-5-21-1038643954-3680076089-604325707-1001 Print Processor winprint Availability Always Priority 1 Duplex None Print Quality 300 * 300 dpi Color Status Unknown Driver Driver Name Microsoft Software Printer Driver (v6.03) Driver Path C:\WINDOWS\System32\DriverStore\FileRepository\ntprint.inf_amd64_3b85c9ab1479b740\Amd64\mxdwdrv.dll Network You are connected to the internet Connected through AVG TAP Adapter v3 IP Address 100.120.228.206 Subnet mask 255.255.248.0 Preferred DNS server 100.120.224.1 DHCP Enabled External IP Address 209.95.58.164 Adapter Type Ethernet NetBIOS over TCP/IP Enabled via DHCP NETBIOS Node Type Hybrid node Link Speed 0 Bps Computer Name NetBIOS Name TOSHIBA DNS Name Toshiba Membership Part of workgroup Workgroup WORKGROUP Remote Desktop Disabled Console State Active Domain TOSHIBA WinInet Info LAN Connection Local system uses a local area network to connect to the Internet Local system has RAS to connect to the Internet Wi-Fi Info Using native Wi-Fi API version 2 Available access points count 4 Wi-Fi (OPTUS_5CA283) SSID OPTUS_5CA283 Frequency 2462000 kHz Channel Number 11 Name OPTUS_5CA283 Signal Strength/Quality 100 Security Enabled State The interface is connected to a network Dot11 Type Infrastructure BSS network Network Connectible Network Flags Currently Connected to this network Cipher Algorithm to be used when joining this network AES-CCMP algorithm Default Auth used to join this network for the first time 802.11i RSNA algorithm that uses PSK Wi-Fi (Rajacarly) SSID Rajacarly Frequency 2417000 kHz Channel Number 2 Name Rajacarly Signal Strength/Quality 40 Security Enabled State The interface is connected to a network Dot11 Type Infrastructure BSS network Network Connectible Network Flags There is a profile for this network Cipher Algorithm to be used when joining this network AES-CCMP algorithm Default Auth used to join this network for the first time 802.11i RSNA algorithm that uses PSK Wi-Fi (Solax_87DF84FD) SSID Solax_87DF84FD Frequency 2437000 kHz Channel Number 6 Name Solax_87DF84FD Signal Strength/Quality 36 Security Disabled State The interface is connected to a network Dot11 Type Infrastructure BSS network Network Connectible Network Flags There is a profile for this network Cipher Algorithm to be used when joining this network No Cipher algorithm is enabled/supported Default Auth used to join this network for the first time IEEE 802.11 Open System authentication algorithm Wi-Fi (TelstraE2A668) SSID TelstraE2A668 Frequency 2462000 kHz Channel Number 11 Name TelstraE2A668 Signal Strength/Quality 10 Security Enabled State The interface is connected to a network Dot11 Type Infrastructure BSS network Network Connectible Network Flags There is a profile for this network Cipher Algorithm to be used when joining this network AES-CCMP algorithm Default Auth used to join this network for the first time 802.11i RSNA algorithm that uses PSK WinHTTPInfo WinHTTPSessionProxyType No proxy Session Proxy Session Proxy Bypass Connect Retries 5 Connect Timeout (ms) 60,000 HTTP Version HTTP 1.1 Max Connects Per 1.0 Servers INFINITE Max Connects Per Servers INFINITE Max HTTP automatic redirects 10 Max HTTP status continue 10 Send Timeout (ms) 30,000 IEProxy Auto Detect Yes IEProxy Auto Config IEProxy IEProxy Bypass Default Proxy Config Access Type No proxy Default Config Proxy Default Config Proxy Bypass Sharing and Discovery Network Discovery Disabled File and Printer Sharing Enabled File and printer sharing service Enabled Simple File Sharing Enabled Administrative Shares Enabled Network access: Sharing and security model for local accounts Classic - local users authenticate as themselves Adapters List Enabled AVG TAP Adapter v3 Connection Name Secure VPN NetBIOS over TCPIP Yes DHCP enabled Yes MAC Address 00-FF-CE-22-93-A1 IP Address 100.120.228.206 Subnet mask 255.255.248.0 DNS Server 100.120.224.1 Qualcomm Atheros AR956x Wireless Network Adapter Connection-specific DNS Suffix home Connection Name Wi-Fi NetBIOS over TCPIP Yes DHCP enabled Yes MAC Address 4C-BB-58-59-E6-F0 IP Address 192.168.0.11 Subnet mask 255.255.255.0 Gateway server 192.168.0.1 DHCP 192.168.0.1 DNS Server 192.168.0.1 Realtek PCIe FE Family Controller Connection-specific DNS Suffix home Connection Name Ethernet DHCP enabled Yes MAC Address F0-76-1C-86-20-C7 Network Shares Users C:\Users FileHistory1 G:\FileHistory Patricia C:\Users\Patricia C C:\ Current TCP Connections AppleMobileDeviceService.exe (2780) Local 127.0.0.1:49670 ESTABLISHED Remote 127.0.0.1:5354 (Querying... ) Local 127.0.0.1:49669 ESTABLISHED Remote 127.0.0.1:5354 (Querying... ) Local 127.0.0.1:27015 LISTEN AVerRemote.exe (2772) Local 192.168.0.11:24170 LISTEN Local 100.120.228.206:24170 LISTEN AVGSvc.exe (2092) Local 127.0.0.1:12119 LISTEN Local 127.0.0.1:27275 LISTEN Local 127.0.0.1:12995 LISTEN Local 100.120.228.206:49789 ESTABLISHED Remote 77.234.41.237:80 (Querying... ) (HTTP) Local 127.0.0.1:12993 LISTEN Local 127.0.0.1:12563 LISTEN Local 127.0.0.1:12143 LISTEN Local 127.0.0.1:12110 LISTEN Local 192.168.0.11:49674 ESTABLISHED Remote 69.94.68.90:80 (Querying... ) (HTTP) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12624.20368.0_x64__8wekyb3d8bbwe\HxTsr.exe (7944) Local 100.120.228.206:51042 ESTABLISHED Remote 52.98.0.146:443 (Querying... ) (HTTPS) C:\WINDOWS\System32\smartscreen.exe (11260) Local 100.120.228.206:51711 ESTABLISHED Remote 23.37.139.27:80 (Querying... ) (HTTP) C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe (6936) Local 100.120.228.206:51719 ESTABLISHED Remote 216.58.196.133:443 (Querying... ) (HTTPS) Local 100.120.228.206:51718 ESTABLISHED Remote 216.58.196.133:443 (Querying... ) (HTTPS) Local 100.120.228.206:50558 ESTABLISHED Remote 74.125.68.189:443 (Querying... ) (HTTPS) Local 100.120.228.206:51703 ESTABLISHED Remote 216.58.196.142:443 (Querying... ) (HTTPS) Local 100.120.228.206:51721 ESTABLISHED Remote 142.250.66.227:443 (Querying... ) (HTTPS) Local 100.120.228.206:51720 ESTABLISHED Remote 142.250.66.227:443 (Querying... ) (HTTPS) C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe (6792) Local 100.120.228.206:51048 ESTABLISHED Remote 52.98.0.194:443 (Querying... ) (HTTPS) GamesAppIntegrationService.exe (8688) Local 0.0.0.0:65530 LISTEN lsass.exe (844) Local 0.0.0.0:49668 LISTEN mDNSResponder.exe (2840) Local 127.0.0.1:5354 ESTABLISHED Remote 127.0.0.1:49670 (Querying... ) Local 127.0.0.1:5354 LISTEN Local 127.0.0.1:5354 ESTABLISHED Remote 127.0.0.1:49669 (Querying... ) services.exe (832) Local 0.0.0.0:49671 LISTEN spoolsv.exe (2272) Local 0.0.0.0:49667 LISTEN svchost.exe (1060) Local 0.0.0.0:49666 LISTEN Local 192.168.0.11:49734 ESTABLISHED Remote 40.90.189.152:443 (Querying... ) (HTTPS) svchost.exe (1124) Local 0.0.0.0:49665 LISTEN svchost.exe (1336) Local 192.168.0.11:5040 LISTEN Local 100.120.228.206:5040 LISTEN svchost.exe (1512) Local 0.0.0.0:7680 LISTEN Local 100.120.228.206:51722 ESTABLISHED Remote 172.217.167.67:80 (Querying... ) (HTTP) svchost.exe (424) Local 0.0.0.0:135 (DCE) LISTEN System Process Local 100.120.228.206:51647 TIME-WAIT Remote 142.250.66.227:443 (Querying... ) (HTTPS) Local 100.120.228.206:51702 TIME-WAIT Remote 216.58.196.142:443 (Querying... ) (HTTPS) Local 100.120.228.206:51707 TIME-WAIT Remote 23.202.162.56:80 (Querying... ) (HTTP) Local 100.120.228.206:51704 TIME-WAIT Remote 23.202.162.56:80 (Querying... ) (HTTP) Local 100.120.228.206:51706 TIME-WAIT Remote 23.202.162.56:80 (Querying... ) (HTTP) Local 100.120.228.206:51705 TIME-WAIT Remote 23.202.162.56:80 (Querying... ) (HTTP) Local 192.168.0.11:51724 TIME-WAIT Remote 192.168.0.7:8611 (Querying... ) Local 100.120.228.206:51713 TIME-WAIT Remote 77.234.41.58:80 (Querying... ) (HTTP) Local 100.120.228.206:51710 TIME-WAIT Remote 216.58.196.133:443 (Querying... ) (HTTPS) Local 100.120.228.206:51709 TIME-WAIT Remote 216.58.196.133:443 (Querying... ) (HTTPS) Local 100.120.228.206:51708 TIME-WAIT Remote 104.97.234.179:80 (Querying... ) (HTTP) Local 100.120.228.206:51514 TIME-WAIT Remote 23.59.163.26:80 (Querying... ) (HTTP) Local 100.120.228.206:51515 TIME-WAIT Remote 23.59.163.26:80 (Querying... ) (HTTP) Local 100.120.228.206:51567 TIME-WAIT Remote 23.63.232.201:80 (Querying... ) (HTTP) Local 100.120.228.206:51568 TIME-WAIT Remote 23.63.232.201:80 (Querying... ) (HTTP) Local 100.120.228.206:51631 TIME-WAIT Remote 23.63.232.201:80 (Querying... ) (HTTP) Local 100.120.228.206:51632 TIME-WAIT Remote 23.63.232.201:80 (Querying... ) (HTTP) Local 100.120.228.206:51639 TIME-WAIT Remote 23.37.139.27:80 (Querying... ) (HTTP) Local 100.120.228.206:51640 TIME-WAIT Remote 23.37.139.27:80 (Querying... ) (HTTP) Local 100.120.228.206:51646 TIME-WAIT Remote 142.250.66.227:443 (Querying... ) (HTTPS) System Process Local 0.0.0.0:445 (Windows shares) LISTEN Local 100.120.228.206:139 (NetBIOS session service) LISTEN Local 192.168.0.11:139 (NetBIOS session service) LISTEN wininit.exe (704) Local 0.0.0.0:49664 LISTEN Generated with Speccy v1.32.740