Additional scan result of Farbar Recovery Scan Tool (x64) Version: 20-09-2021 Ran by ejbea (22-09-2021 11:54:27) Running from C:\Users\ejbea\OneDrive\Desktop Windows 10 Home Version 2004 19041.1237 (X64) (2020-11-22 06:44:39) Boot Mode: Normal ========================================================== ==================== Accounts: ============================= (If an entry is included in the fixlist, it will be removed.) Administrator (S-1-5-21-3457983286-1419784188-334204780-500 - Administrator - Disabled) DefaultAccount (S-1-5-21-3457983286-1419784188-334204780-503 - Limited - Disabled) ejbea (S-1-5-21-3457983286-1419784188-334204780-1001 - Administrator - Enabled) => C:\Users\ejbea Guest (S-1-5-21-3457983286-1419784188-334204780-501 - Limited - Disabled) WDAGUtilityAccount (S-1-5-21-3457983286-1419784188-334204780-504 - Limited - Disabled) ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: McAfee VirusScan (Enabled - Up to date) {4DE344F8-6897-65B4-CED0-82B3AF2591B4} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} ==================== Installed Programs ====================== (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Dell Mobile Connect Drivers (HKLM\...\{04DF02C6-E3D7-4D26-A44C-6F8A2E218D2C}) (Version: 1.3.6844 - Screenovate Technologies Ltd.) Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 19.2.17.70 - Synaptics Incorporated) Dell Update for Windows 10 (HKLM\...\{70E9F8CC-A23E-4C25-B292-C86C1821587C}) (Version: 3.0.1 - Dell, Inc.) Intel(R) Chipset Device Software (HKLM-x32\...\{bb0592a7-5772-4736-9d55-2402740085db}) (Version: 10.1.1.38 - Intel(R) Corporation) Hidden Intel(R) Dynamic Platform and Thermal Framework (HKLM-x32\...\{654EE65D-FAA4-4EA6-8C07-DC94E6A304D4}) (Version: 8.3.10207.5567 - Intel Corporation) Intel(R) Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.7.0.1054 - Intel Corporation) Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 23.20.16.4973 - Intel Corporation) Intel(R) Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 15.2.0.1020 - Intel Corporation) Intel(R) Trusted Connect Service Client x86 (HKLM-x32\...\{C9552825-7BF2-4344-BA91-D3CD46F4C441}) (Version: 1.47.866.0 - Intel Corporation) Hidden Intel(R) Trusted Connect Services Client (HKLM-x32\...\{246c6cc0-9810-4728-9a29-28474de2eec5}) (Version: 1.47.866.0 - Intel Corporation) Hidden Intel(R) Wireless Bluetooth(R) (HKLM-x32\...\{00000060-0200-1033-84C8-B8D95FA3C8C3}) (Version: 20.60.0 - Intel Corporation) Intel® PROSet/Wireless Software (HKLM-x32\...\{a914536c-bd41-479c-96aa-dee4a9639c22}) (Version: 21.10.1 - Intel Corporation) Intel® Software Guard Extensions Platform Software (HKLM\...\{06F94C28-DE1D-485F-AD91-333ACEB3F52D}) (Version: 1.6.100.32677 - Intel Corporation) Maxx Audio Installer (x64) (HKLM\...\{307032B2-6AF2-46D7-B933-62438DEB2B9A}) (Version: 2.7.9669.4 - Waves Audio Ltd.) Hidden Microsoft 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.14326.20404 - Microsoft Corporation) Microsoft Edge (HKLM-x32\...\Microsoft Edge) (Version: 93.0.961.52 - Microsoft Corporation) Microsoft Edge WebView2 Runtime (HKLM-x32\...\Microsoft EdgeWebView) (Version: 93.0.961.52 - Microsoft Corporation) Microsoft OneDrive (HKU\S-1-5-21-3457983286-1419784188-334204780-1001\...\OneDriveSetup.exe) (Version: 21.170.0822.0002 - Microsoft Corporation) Microsoft Update Health Tools (HKLM\...\{7B981965-2FBC-433C-B4B3-E183EE97CD29}) (Version: 2.83.0.0 - Microsoft Corporation) Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 (HKLM-x32\...\{d992c12e-cab2-426f-bde3-fb8c53950b0d}) (Version: 14.0.24215.1 - Microsoft Corporation) Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.14326.20404 - Microsoft Corporation) Hidden Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.14326.20238 - Microsoft Corporation) Hidden Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.14326.20404 - Microsoft Corporation) Hidden Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.14131.20278 - Microsoft Corporation) Hidden QuickSet64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 11.1.40 - Dell Inc.) Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.14393.31228 - Realtek Semiconductor Corp.) Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8622 - Realtek Semiconductor Corp.) TurboTax 2018 (HKLM-x32\...\TurboTax 2018) (Version: 2018.0 - Intuit, Inc) TurboTax 2019 (HKLM-x32\...\TurboTax 2019) (Version: 2019.0 - Intuit, Inc) Vulkan Run Time Libraries 1.0.65.1 (HKLM\...\VulkanRT1.0.65.1) (Version: 1.0.65.1 - LunarG, Inc.) Hidden Vulkan Run Time Libraries 1.0.65.1 (HKLM\...\VulkanRT1.0.65.1-2) (Version: 1.0.65.1 - LunarG, Inc.) Hidden Vulkan Run Time Libraries 1.0.65.1 (HKLM\...\VulkanRT1.0.65.1-3) (Version: 1.0.65.1 - LunarG, Inc.) Hidden Zoom (HKU\S-1-5-21-3457983286-1419784188-334204780-1001\...\ZoomUMX) (Version: 5.1 - Zoom Video Communications, Inc.) Packages: ========= Candy Crush Friends -> C:\Program Files\WindowsApps\king.com.CandyCrushFriends_1.65.3.0_x86__kgqvnymyfvs32 [2021-09-22] (king.com) Candy Crush Saga -> C:\Program Files\WindowsApps\king.com.CandyCrushSaga_1.2110.1.0_x86__kgqvnymyfvs32 [2021-09-18] (king.com) Cooking Fever -> C:\Program Files\WindowsApps\NORDCURRENT.COOKINGFEVER_13.0.10.0_x86__m9bz608c1b9ra [2021-07-27] (Nordcurrent) Dropbox promotion -> C:\Program Files\WindowsApps\C27EB4BA.DropboxOEM_20.4.3.0_x64__xbfy0k16fey96 [2020-01-16] (Dropbox Inc.) Fitbit Coach -> C:\Program Files\WindowsApps\Fitbit.FitbitCoach_4.4.133.0_x64__6mqt6hf9g46tw [2019-04-03] (Fitbit) LinkedIn -> C:\Program Files\WindowsApps\7EE7776C.LinkedInforWindows_2.1.7098.0_neutral__w1wdnht996qgy [2019-04-03] (LinkedIn) Media Suite Essentials for Dell -> C:\Program Files\WindowsApps\DB6EA5DB.MediaSuiteEssentialsforDell_2.6.4028.0_x86__mcezb6ze687jp [2020-03-29] (CYBERLINK CORPORATION.) Messenger -> C:\Program Files\WindowsApps\FACEBOOK.317180B0BB486_1230.4.118.0_x64__8xx8rvfyw5nnt [2021-09-22] (Facebook Inc) [Startup Task] Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x64__8wekyb3d8bbwe [2019-04-03] (Microsoft Corporation) [MS Ad] Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x86__8wekyb3d8bbwe [2019-04-03] (Microsoft Corporation) [MS Ad] Microsoft Mahjong -> C:\Program Files\WindowsApps\Microsoft.MicrosoftMahjong_4.0.11030.0_x64__8wekyb3d8bbwe [2020-11-27] (Microsoft Studios) [MS Ad] Microsoft Solitaire Collection -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.10.7290.0_x64__8wekyb3d8bbwe [2021-08-05] (Microsoft Studios) [MS Ad] MPEG-2 Video Extension -> C:\Program Files\WindowsApps\Microsoft.MPEG2VideoExtension_1.0.42152.0_x64__8wekyb3d8bbwe [2021-08-27] (Microsoft Corporation) Netflix -> C:\Program Files\WindowsApps\4DF9E0F8.Netflix_6.97.752.0_x64__mcm4njqhnhss8 [2020-07-15] (Netflix, Inc.) Photos Media Engine Add-on -> C:\Program Files\WindowsApps\Microsoft.Photos.MediaEngineDLC_1.0.0.0_x64__8wekyb3d8bbwe [2019-11-21] (Microsoft Corporation) Phototastic Collage -> C:\Program Files\WindowsApps\ThumbmunkeysLtd.PhototasticCollage_3.27.1.0_x64__nfy108tqq3p12 [2021-02-20] (Thumbmunkeys Ltd) Plex -> C:\Program Files\WindowsApps\CAF9E577.Plex_3.2.20.0_x64__aam28m9va5cke [2019-04-03] (Plex) Power Media Player for Dell -> C:\Program Files\WindowsApps\DB6EA5DB.PowerMediaPlayerforDell_14.2.3708.0_x86__mcezb6ze687jp [2021-07-14] (CYBERLINK CORPORATION.) Power2Go for Dell -> C:\Program Files\WindowsApps\DB6EA5DB.Power2GoforDell_11.0.3920.0_x86__mcezb6ze687jp [2020-08-13] (CYBERLINK CORPORATION.) [Startup Task] PowerDirector for Dell -> C:\Program Files\WindowsApps\DB6EA5DB.PowerDirectorforDell_15.0.4409.0_x64__mcezb6ze687jp [2019-04-03] (CYBERLINK CORPORATION.) Translator -> C:\Program Files\WindowsApps\Microsoft.BingTranslator_5.6.0.0_x64__8wekyb3d8bbwe [2019-08-03] (Microsoft Corporation) ==================== Custom CLSID (Whitelisted): ============== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) CustomCLSID: HKU\S-1-5-21-3457983286-1419784188-334204780-1001_Classes\CLSID\{a9872fee-5a55-4ecb-9b0f-b06fedcf14d1}\localserver32 -> C:\Program Files\Waves\MaxxAudio\MaxxAudioPro.exe (Waves Inc -> Waves Audio Ltd) ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => -> No File ContextMenuHandlers5: [igfxDTCM] -> {9B5F5829-A529-4B12-814A-E81BCB8D93FC} => C:\WINDOWS\System32\DriverStore\FileRepository\k127153.inf_amd64_3f3936d8dec668b8\igfxDTCM.dll [2018-03-21] (Microsoft Windows Hardware Compatibility Publisher -> Intel Corporation) ==================== Codecs (Whitelisted) ==================== ==================== Shortcuts & WMI ======================== (The entries could be listed to be restored or removed.) ShortcutWithArgument: C:\Users\ejbea\AppData\Local\Microsoft\Edge\User Data\Default\Web Applications\_crx__bdaipkelaldmidppbfaafolldkbdenfg\Home _ BVSCU.lnk -> C:\Program Files (x86)\Microsoft\Edge\Application\msedge_proxy.exe (Microsoft Corporation) -> --profile-directory=Default --app-id=bdaipkelaldmidppbfaafolldkbdenfg --app-url=hxxps://www.bvscu.org/ ==================== Loaded Modules (Whitelisted) ============= 2017-05-03 20:20 - 2017-05-03 20:20 - 000086016 _____ (Dell Inc.) [File not signed] C:\Program Files\Dell\QuickSet\dadkeyb.dll ==================== Alternate Data Streams (Whitelisted) ======== ==================== Safe Mode (Whitelisted) ================== ==================== Association (Whitelisted) ================= ==================== Internet Explorer (Whitelisted) ========== HKU\S-1-5-21-3457983286-1419784188-334204780-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://go.microsoft.com/fwlink/p/?LinkId=620947&OCID=AVRES000&pc=UE00 HKU\S-1-5-21-3457983286-1419784188-334204780-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://dell17win10.msn.com/?pc=DCTE BHO: Skype for Business Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX64\Microsoft Office\Office16\OCHelper.dll [2021-05-28] (Microsoft Corporation -> Microsoft Corporation) BHO: No Name -> {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -> No File BHO-x32: No Name -> {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -> No File Handler-x32: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2021-08-26] (Microsoft Corporation -> Microsoft Corporation) Handler-x32: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2021-08-26] (Microsoft Corporation -> Microsoft Corporation) Handler-x32: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2021-08-26] (Microsoft Corporation -> Microsoft Corporation) Handler-x32: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2021-08-26] (Microsoft Corporation -> Microsoft Corporation) ==================== Hosts content: ========================= (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2018-09-15 02:31 - 2018-09-15 02:31 - 000000824 _____ C:\WINDOWS\system32\drivers\etc\hosts ==================== Other Areas =========================== (Currently there is no automatic fix for this section.) HKLM\System\CurrentControlSet\Control\Session Manager\Environment\\Path -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\iCLS\;C:\Program Files\Intel\Intel(R) Management Engine Components\iCLS\;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;%SYSTEMROOT%\System32\OpenSSH\;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\ HKU\S-1-5-21-3457983286-1419784188-334204780-1001\Control Panel\Desktop\\Wallpaper -> DNS Servers: 192.168.0.1 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1) HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer => (SmartScreenEnabled: ) Windows Firewall is enabled. ==================== MSCONFIG/TASK MANAGER disabled items == ==================== FirewallRules (Whitelisted) ================ (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) FirewallRules: [{D83A36C9-79A1-40EB-B4B3-2B46FC066D0A}] => (Allow) C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe => No File FirewallRules: [{B28F8059-CB4B-40B2-A9C3-27A56B1BDE3F}] => (Allow) C:\Program Files\WindowsApps\Microsoft.Office.Desktop.Outlook_16051.11629.20214.0_x86__8wekyb3d8bbwe\Office16\OUTLOOK.exe => No File FirewallRules: [{89201931-C0C7-4269-8D13-2D10CC494228}] => (Allow) C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe (Intel Corporation -> ) FirewallRules: [{EE179294-8BE1-48D2-829B-0D208A3ABC0D}] => (Allow) C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdater.exe (Intuit, Inc. -> Intuit Inc.) FirewallRules: [{008C2730-9A95-4A24-8F94-6D33FC90705E}] => (Allow) C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe (Intuit, Inc. -> Intuit Inc.) FirewallRules: [{D832794C-2804-4AC3-9A1C-6C4981BD8E14}] => (Allow) C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe (Intuit, Inc. -> Intuit Inc.) FirewallRules: [{0DF6AE09-D610-435A-B250-F62CFD17A521}] => (Allow) C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe (Intuit, Inc. -> Intuit Inc.) FirewallRules: [{76FB62CC-CE27-4E18-8A24-CCE2C1D8AB76}] => (Allow) C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe (Intuit, Inc. -> Intuit Inc.) FirewallRules: [{4B2F5D68-0069-4EB2-98FA-8A01A364A3DE}] => (Allow) C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe (Intuit, Inc. -> Intuit Inc.) FirewallRules: [{E1250F2B-4DAF-42E4-88D6-330A3F1F3A04}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.75.140.0_x86__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.) FirewallRules: [{A224DBA5-4E7A-48C3-B08E-B9EFF5329157}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.75.140.0_x86__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.) FirewallRules: [{EF17721C-F271-495B-8942-7BB9128D3DDB}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.75.140.0_x86__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.) FirewallRules: [{04B9B98A-720E-449C-B401-045C48635E1B}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.75.140.0_x86__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.) FirewallRules: [{B665FCFF-FAF3-41B8-8D5D-A33E02972549}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\outlook.exe (Microsoft Corporation -> Microsoft Corporation) FirewallRules: [{6B79E6D0-1443-4BF0-9C14-2F8EAB59166E}] => (Allow) C:\Program Files (x86)\Microsoft\EdgeWebView\Application\93.0.961.52\msedgewebview2.exe (Microsoft Corporation -> Microsoft Corporation) FirewallRules: [{D045C522-323F-48F7-83E5-C28F8804A587}] => (Allow) C:\Program Files\WindowsApps\ScreenovateTechnologies.DellMobileConnect_3.3.9809.0_x64__0vhbc3ng4wbp0\app\DellMobileConnectClient.exe (SCREENOVATE TECHNOLOGIES LTD. -> Screenovate Technologies Ltd.) FirewallRules: [{C86A81FC-A094-4D7D-9530-17A238C9A1E2}] => (Allow) C:\Program Files\WindowsApps\ScreenovateTechnologies.DellMobileConnect_3.3.9809.0_x64__0vhbc3ng4wbp0\app\DellMobileConnectClient.exe (SCREENOVATE TECHNOLOGIES LTD. -> Screenovate Technologies Ltd.) ==================== Restore Points ========================= 16-09-2021 11:27:10 Windows Modules Installer 22-09-2021 10:54:38 Removed SmartByte Drivers and Services. ==================== Faulty Device Manager Devices ============ ==================== Event log errors: ======================== Application errors: ================== Error: (09/22/2021 10:37:45 AM) (Source: DPTF) (EventID: 256) (User: ) Description: Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.3.10207.5567) TYPE: ERROR MODULE: DPTF TIME 67347 ms DPTF Build Version: 8.3.10207.5567 DPTF Build Date: Nov 2 2017 14:28:00 Source File: ..\..\..\..\Sources\Policies\ConfigTdpPolicy\ConfigTdpPolicy.cpp @ line 299 Executing Function: ConfigTdpPolicy::onOperatingSystemConfigTdpLevelChanged Message: ConfigTdp not supported. Participant: TCPU [0] Domain: PKG [0] Policy: ConfigTDP Policy [0] Error: (09/22/2021 10:37:45 AM) (Source: DPTF) (EventID: 256) (User: ) Description: Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.3.10207.5567) TYPE: ERROR MODULE: DPTF TIME 66699 ms DPTF Build Version: 8.3.10207.5567 DPTF Build Date: Nov 2 2017 14:28:00 Source File: ..\..\..\..\Sources\Policies\ConfigTdpPolicy\ConfigTdpPolicy.cpp @ line 155 Executing Function: ConfigTdpPolicy::onBindDomain Message: ConfigTdp not supported. Participant: TCPU [0] Domain: PKG [0] Policy: ConfigTDP Policy [0] Error: (09/22/2021 10:37:44 AM) (Source: DPTF) (EventID: 256) (User: ) Description: Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.3.10207.5567) TYPE: ERROR MODULE: DPTF TIME 66507 ms DPTF Build Version: 8.3.10207.5567 DPTF Build Date: Nov 2 2017 14:28:00 Source File: ..\..\..\..\Sources\Policies\ConfigTdpPolicy\ConfigTdpPolicy.cpp @ line 342 Executing Function: ConfigTdpPolicy::synchronizeConfigTdpPlatformSettings Message: ConfigTdp not supported. Policy: ConfigTDP Policy [0] Error: (09/22/2021 10:35:23 AM) (Source: VSS) (EventID: 8193) (User: ) Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress. . Error: (09/22/2021 10:35:23 AM) (Source: VSS) (EventID: 13) (User: ) Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress. ] Error: (09/22/2021 10:35:23 AM) (Source: VSS) (EventID: 8193) (User: ) Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress. . Error: (09/22/2021 10:35:23 AM) (Source: VSS) (EventID: 13) (User: ) Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress. ] Error: (09/22/2021 09:55:41 AM) (Source: VSS) (EventID: 8193) (User: ) Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress. . System errors: ============= Error: (09/22/2021 11:42:30 AM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The Device Setup Manager service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. Error: (09/22/2021 11:42:30 AM) (Source: Service Control Manager) (EventID: 7009) (User: ) Description: A timeout was reached (30000 milliseconds) while waiting for the Device Setup Manager service to connect. Error: (09/22/2021 11:13:11 AM) (Source: Service Control Manager) (EventID: 7043) (User: ) Description: The Windows Update service did not shut down properly after receiving a preshutdown control. Error: (09/22/2021 10:35:52 AM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ClickToRunSvc service. Error: (09/22/2021 10:29:41 AM) (Source: DCOM) (EventID: 10005) (User: NT AUTHORITY) Description: DCOM got error "1053" attempting to start the service WaaSMedicSvc with arguments "Unavailable" in order to run the server: {9EA82395-E31B-41CA-8DF7-EC1CEE7194DF} Error: (09/22/2021 10:29:41 AM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The Windows Update Medic Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. Error: (09/22/2021 10:29:41 AM) (Source: Service Control Manager) (EventID: 7009) (User: ) Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Update Medic Service service to connect. Error: (09/22/2021 09:58:31 AM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The McAfee WebAdvisor service failed to start due to the following error: The file or directory is corrupted and unreadable. Windows Defender: ================ Date: 2021-09-22 10:51:55 Description: Microsoft Defender Antivirus scan has been stopped before completion. Scan Type: Antimalware Scan Parameters: Quick Scan Date: 2021-09-22 10:35:02 Description: Microsoft Defender Antivirus scan has been stopped before completion. Scan Type: Antimalware Scan Parameters: Quick Scan Date: 2021-09-22 10:24:55 Description: Microsoft Defender Antivirus scan has been stopped before completion. Scan Type: Antimalware Scan Parameters: Quick Scan Date: 2021-05-25 20:50:33 Description: Microsoft Defender Antivirus scan has been stopped before completion. Scan Type: Antimalware Scan Parameters: Quick Scan Date: 2021-05-24 14:28:58 Description: Microsoft Defender Antivirus scan has been stopped before completion. Scan Type: Antimalware Scan Parameters: Quick Scan Date: 2021-09-22 09:51:32 Description: Microsoft Defender Antivirus has encountered an error trying to update security intelligence. New security intelligence Version: Previous security intelligence Version: 1.349.1004.0 Update Source: Microsoft Malware Protection Center Security intelligence Type: AntiVirus Update Type: Full Current Engine Version: Previous Engine Version: 1.1.18500.10 Error code: 0x80072efe Error description: The connection with the server was terminated abnormally Date: 2021-09-22 09:51:32 Description: Microsoft Defender Antivirus has encountered an error trying to update security intelligence. New security intelligence Version: Previous security intelligence Version: 1.349.1004.0 Update Source: Microsoft Malware Protection Center Security intelligence Type: AntiSpyware Update Type: Full Current Engine Version: Previous Engine Version: 1.1.18500.10 Error code: 0x80072efe Error description: The connection with the server was terminated abnormally Date: 2021-09-22 09:51:32 Description: Microsoft Defender Antivirus has encountered an error trying to update security intelligence. New security intelligence Version: Previous security intelligence Version: 1.349.1004.0 Update Source: Microsoft Malware Protection Center Security intelligence Type: AntiVirus Update Type: Full Current Engine Version: Previous Engine Version: 1.1.18500.10 Error code: 0x80072efe Error description: The connection with the server was terminated abnormally Date: 2021-05-27 20:35:04 Description: Microsoft Defender Antivirus has encountered an error trying to update security intelligence. New security intelligence Version: Previous security intelligence Version: 1.339.1367.0 Update Source: Microsoft Malware Protection Center Security intelligence Type: AntiVirus Update Type: Full Current Engine Version: Previous Engine Version: 1.1.18100.6 Error code: 0x80070102 Error description: The wait operation timed out. Date: 2021-05-22 19:14:05 Description: Microsoft Defender Antivirus has encountered an error trying to update security intelligence. New security intelligence Version: Previous security intelligence Version: 1.339.1227.0 Update Source: Microsoft Update Server Security intelligence Type: AntiVirus Update Type: Full Current Engine Version: Previous Engine Version: 1.1.18100.6 Error code: 0x80070102 Error description: The wait operation timed out. CodeIntegrity: =============== Date: 2021-09-22 09:19:56 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\SIHClient.exe) attempted to load \Device\HarddiskVolume3\Program Files\mcafee\mfeav\AMSIExt.dll that did not meet the Windows signing level requirements. Date: 2021-09-21 11:31:47 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Common Files\mcafee\modulecore\ProtectedModuleHost.exe) attempted to load \Device\HarddiskVolume3\Program Files\mcafee.com\agent\WSCLLCGlobalSign.exe that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2021-09-21 11:31:47 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Common Files\mcafee\modulecore\ProtectedModuleHost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Common Files\mcafee\platform\core\vtploader.dll that did not meet the Custom 3 / Antimalware signing level requirements. ==================== Memory info =========================== BIOS: Dell Inc. 2.9.0 01/17/2019 Motherboard: Dell Inc. 0KDGM1 Processor: Intel(R) Core(TM) i3-7020U CPU @ 2.30GHz Percentage of memory in use: 74% Total physical RAM: 3961.88 MB Available physical RAM: 999.88 MB Total Virtual: 5561.88 MB Available Virtual: 2420.88 MB ==================== Drives ================================ Drive c: (OS) (Fixed) (Total:916.28 GB) (Free:846.77 GB) (Protected) NTFS Drive d: (ALANJACKSON) (CDROM) (Total:2.84 GB) (Free:0 GB) UDF Drive e: (TRUDEE) (Removable) (Total:5.58 GB) (Free:3.61 GB) FAT32 \\?\Volume{fd2d1fed-76f6-480c-b417-67c9ffa24b55}\ () (Fixed) (Total:0.97 GB) (Free:0.42 GB) NTFS \\?\Volume{5cd94f67-f6f3-4212-a598-b033ff9c94e0}\ (Image) (Fixed) (Total:12.37 GB) (Free:0.18 GB) NTFS \\?\Volume{47947bc6-a3e5-4503-8019-82fe861d2456}\ (DELLSUPPORT) (Fixed) (Total:1.14 GB) (Free:0.48 GB) NTFS \\?\Volume{d2539f45-3d68-4475-9752-df5d993b6786}\ (ESP) (Fixed) (Total:0.63 GB) (Free:0.57 GB) FAT32 ==================== MBR & Partition Table ==================== ========================================================== Disk: 0 (Size: 931.5 GB) (Disk ID: 6CAC8AAD) Partition: GPT. ========================================================== Disk: 1 (Size: 5.6 GB) (Disk ID: E54E1929) Partition 1: (Active) - (Size=5.6 GB) - (Type=0B) ==================== End of Addition.txt =======================