MiniToolBox by Farbar Version: 17-06-2016 Ran by juppy (administrator) on 14-11-2021 at 11:15:19 Running from "C:\Users\juppy\OneDrive\Desktop" Microsoft Windows 10 Pro (X64) Model: System Product Name Manufacturer: System manufacturer Boot Mode: Normal *************************************************************************** ========================= Event log errors: =============================== Application errors: ================== Error: (11/14/2021 10:42:13 AM) (Source: VSS) (User: ) Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied. . This is often caused by incorrect security settings in either the writer or requestor process. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {bccb0ebf-15c0-455d-b372-9a24c31cd939} Error: (11/14/2021 10:41:53 AM) (Source: VSS) (User: ) Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied. . This is often caused by incorrect security settings in either the writer or requestor process. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {bccb0ebf-15c0-455d-b372-9a24c31cd939} Error: (11/14/2021 09:35:41 AM) (Source: Microsoft-Windows-Defrag) (User: ) Description: The storage optimiser couldn't complete re-trim on Photos & Editing 4TB (E:) because: The operation requested is not supported by the hardware backing the volume. (0x8900002A) Error: (11/14/2021 09:34:47 AM) (Source: Microsoft-Windows-Defrag) (User: ) Description: The storage optimiser couldn't complete re-trim on Music & General 4TB (D:) because: The operation requested is not supported by the hardware backing the volume. (0x8900002A) Error: (11/14/2021 08:54:41 AM) (Source: VSS) (User: ) Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress. ] Error: (11/13/2021 03:00:57 PM) (Source: VSS) (User: ) Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied. . This is often caused by incorrect security settings in either the writer or requestor process. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {f014dbfa-a045-4b3f-8d0a-5cee835102f3} Error: (11/13/2021 03:00:40 PM) (Source: VSS) (User: ) Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied. . This is often caused by incorrect security settings in either the writer or requestor process. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {f014dbfa-a045-4b3f-8d0a-5cee835102f3} Error: (11/13/2021 11:16:01 AM) (Source: VSS) (User: ) Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied. . This is often caused by incorrect security settings in either the writer or requestor process. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {f014dbfa-a045-4b3f-8d0a-5cee835102f3} Error: (11/13/2021 11:15:40 AM) (Source: VSS) (User: ) Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied. . This is often caused by incorrect security settings in either the writer or requestor process. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {f014dbfa-a045-4b3f-8d0a-5cee835102f3} Error: (11/13/2021 07:12:04 AM) (Source: Microsoft-Windows-Defrag) (User: ) Description: The storage optimiser couldn't complete re-trim on Music & General 4TB (D:) because: The operation requested is not supported by the hardware backing the volume. (0x8900002A) System errors: ============= Error: (11/14/2021 10:41:44 AM) (Source: EventLog) (User: ) Description: The previous system shutdown at 09:35:53 on ‎14/‎11/‎2021 was unexpected. Error: (11/14/2021 10:41:33 AM) (Source: Microsoft-Windows-Kernel-Boot) (User: NT AUTHORITY) Description: 3221225684A fatal error occurred processing the restoration data. Error: (11/13/2021 04:52:52 AM) (Source: EventLog) (User: ) Description: The previous system shutdown at 17:10:56 on ‎12/‎11/‎2021 was unexpected. Error: (11/13/2021 04:52:42 AM) (Source: Microsoft-Windows-Kernel-Boot) (User: NT AUTHORITY) Description: 3221225684A fatal error occurred processing the restoration data. Error: (11/12/2021 12:47:50 PM) (Source: Microsoft-Windows-Bits-Client) (User: NT AUTHORITY) Description: The BITS service failed to start. Error 2147500053. Error: (11/12/2021 09:00:17 AM) (Source: EventLog) (User: ) Description: The previous system shutdown at 22:23:23 on ‎11/‎11/‎2021 was unexpected. Error: (11/12/2021 09:00:06 AM) (Source: Microsoft-Windows-Kernel-Boot) (User: NT AUTHORITY) Description: 3221225684A fatal error occurred processing the restoration data. Error: (11/11/2021 02:17:12 PM) (Source: EventLog) (User: ) Description: The previous system shutdown at 12:14:57 on ‎11/‎11/‎2021 was unexpected. Error: (11/11/2021 02:17:01 PM) (Source: Microsoft-Windows-Kernel-Boot) (User: NT AUTHORITY) Description: 3221225684A fatal error occurred processing the restoration data. Error: (11/11/2021 11:34:57 AM) (Source: EventLog) (User: ) Description: The previous system shutdown at 17:04:25 on ‎10/‎11/‎2021 was unexpected. Microsoft Office Sessions: ========================= Error: (11/14/2021 10:42:13 AM) (Source: VSS)(User: ) Description: 0x80070005, Access is denied. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {bccb0ebf-15c0-455d-b372-9a24c31cd939} Error: (11/14/2021 10:41:53 AM) (Source: VSS)(User: ) Description: 0x80070005, Access is denied. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {bccb0ebf-15c0-455d-b372-9a24c31cd939} Error: (11/14/2021 09:35:41 AM) (Source: Microsoft-Windows-Defrag)(User: ) Description: re-trimPhotos & Editing 4TB (E:)The operation requested is not supported by the hardware backing the volume. (0x8900002A) Error: (11/14/2021 09:34:47 AM) (Source: Microsoft-Windows-Defrag)(User: ) Description: re-trimMusic & General 4TB (D:)The operation requested is not supported by the hardware backing the volume. (0x8900002A) Error: (11/14/2021 08:54:41 AM) (Source: VSS)(User: ) Description: {4e14fba2-2e22-11d1-9964-00c04fbbb345}CEventSystem0x8007045b, A system shutdown is in progress. Error: (11/13/2021 03:00:57 PM) (Source: VSS)(User: ) Description: 0x80070005, Access is denied. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {f014dbfa-a045-4b3f-8d0a-5cee835102f3} Error: (11/13/2021 03:00:40 PM) (Source: VSS)(User: ) Description: 0x80070005, Access is denied. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {f014dbfa-a045-4b3f-8d0a-5cee835102f3} Error: (11/13/2021 11:16:01 AM) (Source: VSS)(User: ) Description: 0x80070005, Access is denied. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {f014dbfa-a045-4b3f-8d0a-5cee835102f3} Error: (11/13/2021 11:15:40 AM) (Source: VSS)(User: ) Description: 0x80070005, Access is denied. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {f014dbfa-a045-4b3f-8d0a-5cee835102f3} Error: (11/13/2021 07:12:04 AM) (Source: Microsoft-Windows-Defrag)(User: ) Description: re-trimMusic & General 4TB (D:)The operation requested is not supported by the hardware backing the volume. (0x8900002A) CodeIntegrity Errors: =================================== Date: 2021-11-14 10:43:48.5770000Z Description: Code Integrity determined that a process (\Device\HarddiskVolume9\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume9\Program Files (x86)\Kaspersky Lab\Kaspersky Total Security 21.3\x64\antimalware_provider.dll that did not meet the Windows signing level requirements. Date: 2021-11-14 10:43:48.5500000Z Description: Code Integrity determined that a process (\Device\HarddiskVolume9\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume9\Program Files (x86)\Kaspersky Lab\Kaspersky Total Security 21.3\x64\antimalware_provider.dll that did not meet the Windows signing level requirements. Date: 2021-11-14 10:43:47.8180000Z Description: Code Integrity determined that a process (\Device\HarddiskVolume9\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume9\Program Files (x86)\Kaspersky Lab\Kaspersky Total Security 21.3\x64\antimalware_provider.dll that did not meet the Windows signing level requirements. Date: 2021-11-14 10:43:47.8040000Z Description: Code Integrity determined that a process (\Device\HarddiskVolume9\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume9\Program Files (x86)\Kaspersky Lab\Kaspersky Total Security 21.3\x64\antimalware_provider.dll that did not meet the Windows signing level requirements. Date: 2021-11-14 10:43:46.8390000Z Description: Code Integrity determined that a process (\Device\HarddiskVolume9\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume9\Program Files (x86)\Kaspersky Lab\Kaspersky Total Security 21.3\x64\antimalware_provider.dll that did not meet the Windows signing level requirements. Date: 2021-11-14 10:43:46.8160000Z Description: Code Integrity determined that a process (\Device\HarddiskVolume9\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume9\Program Files (x86)\Kaspersky Lab\Kaspersky Total Security 21.3\x64\antimalware_provider.dll that did not meet the Windows signing level requirements. Date: 2021-11-14 10:43:46.7930000Z Description: Code Integrity determined that a process (\Device\HarddiskVolume9\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume9\Program Files (x86)\Kaspersky Lab\Kaspersky Total Security 21.3\x64\antimalware_provider.dll that did not meet the Windows signing level requirements. Date: 2021-11-14 08:57:57.1160000Z Description: Code Integrity determined that a process (\Device\HarddiskVolume9\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume9\Program Files (x86)\Kaspersky Lab\Kaspersky Total Security 21.3\x64\antimalware_provider.dll that did not meet the Windows signing level requirements. Date: 2021-11-14 08:57:57.0830000Z Description: Code Integrity determined that a process (\Device\HarddiskVolume9\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume9\Program Files (x86)\Kaspersky Lab\Kaspersky Total Security 21.3\x64\antimalware_provider.dll that did not meet the Windows signing level requirements. Date: 2021-11-14 08:57:55.9600000Z Description: Code Integrity determined that a process (\Device\HarddiskVolume9\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume9\Program Files (x86)\Kaspersky Lab\Kaspersky Total Security 21.3\x64\antimalware_provider.dll that did not meet the Windows signing level requirements. =========================== Installed Programs ============================ ABBYY FineReader 9.0 Sprint (HKLM-x32\...\{F9000000-0018-0000-0000-074957833700}) (Version: 9.00.631.5823 - ABBYY) Hidden ABBYY FineReader 9.0 Sprint (HKLM-x32\...\ABBYY FineReader 9.0 Sprint) (Version: 9.00.631.5823 - ABBYY) Affinity Photo (HKLM\...\{578AF6A8-2B01-4FC8-ADEF-4D05A96C9DBD}) (Version: 1.10.4.1198 - Serif (Europe) Ltd) AI Suite 3 (HKLM-x32\...\{CD36E28B-6023-469A-91E7-049A2874EC13}) (Version: 2.00.12 - ASUSTeK Computer Inc.) AOMEI Backupper (HKLM-x32\...\{A83692F5-3E9B-4E95-9E7E-B5DF5536CE9D}_is1) (Version: - AOMEI International Network Limited.) ArcSoft Scan-n-Stitch Deluxe (HKLM-x32\...\{FF8455A9-21E8-457D-AC64-510A705D53B3}) (Version: 1.1.2.35 - ArcSoft) ASUS Ai Charger (HKLM-x32\...\{7FB64E72-9B0E-4460-A821-040C341E414A}) (Version: 1.05.02 - ASUSTeK Computer Inc.) Backblaze (HKLM-x32\...\Backblaze) (Version: - Backblaze, Inc) CPUID ASUS CPU-Z 1.79.1 (HKLM\...\CPUID ASUS CPU-Z_is1) (Version: 1.79.1 - CPUID, Inc.) Easy Photo Scan (HKLM-x32\...\{F2132D5C-4C3F-41A9-865B-68966A06B01C}) (Version: 1.00.0000 - Seiko Epson Corporation) Epson Copy Utility 3.5 (HKLM-x32\...\{AA72FB28-73B4-49E5-B6B4-E78F44BBD0AD}) (Version: 3.5.0.0 - ) Epson Event Manager (HKLM-x32\...\{10144CFE-D76C-4CFA-81A1-37A1642349A3}) (Version: 3.01.0013 - Seiko Epson Corporation) EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version: - Seiko Epson Corporation) Epson User's Guide Epson Perfection V550 Photo (HKLM-x32\...\Epson Perfection V550 Photo Useg) (Version: - ) Intel(R) Chipset Device Software (HKLM-x32\...\{17408817-d415-4768-a160-ae6d46d6bdb0}) (Version: 10.1.1.44 - Intel(R) Corporation) Hidden JL London Advent Calendar 2021 (HKLM\...\JL London Advent Calendar 2021) (Version: - Microcourt Ltd.) Kaspersky Password Manager (HKLM-x32\...\{B2F7333E-6C8D-4994-AAC4-FEC8EBBF9611}) (Version: 9.0.2.767 - Kaspersky Lab) Hidden Kaspersky Password Manager (HKLM-x32\...\InstallWIX_{B2F7333E-6C8D-4994-AAC4-FEC8EBBF9611}) (Version: 9.0.2.767 - Kaspersky Lab) Kaspersky Total Security (HKLM-x32\...\{4FC79BE9-AD63-46C0-9626-E4F6BCE6A976}) (Version: 21.3.10.391 - Kaspersky) Hidden Kaspersky Total Security (HKLM-x32\...\InstallWIX_{4FC79BE9-AD63-46C0-9626-E4F6BCE6A976}) (Version: 21.3.10.391 - Kaspersky) Kaspersky VPN (HKLM-x32\...\{FF2A12B8-AEB7-48C0-95C8-E2E3D67DFCB2}) (Version: 21.3.10.391 - Kaspersky) Hidden Kaspersky VPN (HKLM-x32\...\InstallWIX_{FF2A12B8-AEB7-48C0-95C8-E2E3D67DFCB2}) (Version: 21.3.10.391 - Kaspersky) Microsoft 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.14527.20276 - Microsoft Corporation) Microsoft Edge (HKLM-x32\...\Microsoft Edge) (Version: 95.0.1020.44 - Microsoft Corporation) Microsoft Edge Update (HKLM-x32\...\Microsoft Edge Update) (Version: 1.3.153.47 - ) Microsoft OneDrive (HKLM\...\OneDriveSetup.exe) (Version: 21.205.1003.0005 - Microsoft Corporation) Microsoft Update Health Tools (HKLM\...\{29B15818-E79F-4AB0-8938-9410C807AD76}) (Version: 2.84.0.0 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation) Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30133 (HKLM-x32\...\{295d1583-fdb9-414b-a4c8-da539362a26b}) (Version: 14.29.30133.0 - Microsoft Corporation) Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.22.27821 (HKLM-x32\...\{5bfc1380-fd35-4b85-9715-7351535d077e}) (Version: 14.22.27821.0 - Microsoft Corporation) NVIDIA Graphics Driver 472.12 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 472.12 - NVIDIA Corporation) NVIDIA HD Audio Driver 1.3.38.60 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.38.60 - NVIDIA Corporation) NVIDIA RTX Desktop Manager 202.03 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NView) (Version: 202.03 - NVIDIA Corporation) Office 16 Click-to-Run Extensibility Component (HKLM\...\{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.14527.20276 - Microsoft Corporation) Hidden Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.14527.20276 - Microsoft Corporation) Hidden PowerZip 7.21 (HKLM-x32\...\PowerZip_is1) (Version: 7.21 - Trident Software Pty Ltd) Rainlendar2 (remove only) (HKLM-x32\...\Rainlendar2) (Version: 2.17.1 - Rainy) Speccy (HKLM\...\Speccy) (Version: 1.32 - Piriform) Topaz Adjust AI (HKLM\...\Topaz Adjust AI 1.0.6) (Version: 1.0.6 - Topaz Labs LLC) Topaz DeNoise AI (HKLM\...\Topaz DeNoise AI 3.1.2) (Version: 3.3.4 - ) Topaz DeNoise AI (HKLM\...\Topaz DeNoise AI 3.3.4) (Version: 3.3.4 - Topaz Labs LLC) Topaz Gigapixel AI (HKLM\...\Topaz Gigapixel AI 5.6.1) (Version: 5.7.0 - Topaz Labs LLC) Topaz Mask AI (HKLM\...\Topaz Mask AI 1.3.9) (Version: 1.3.9 - Topaz Labs LLC) Topaz Sharpen AI (HKLM\...\Topaz Sharpen AI 3.2.2) (Version: 3.3.1 - Topaz Labs LLC) Topaz Studio 2 (HKLM\...\Topaz Studio 2 2.3.2) (Version: 2.3.2 - Topaz Labs LLC) Viddly YouTube Downloader 5.0.333 (HKLM\...\{9217DBAB-2532-4811-98D6-450CEF0D1BA7}_is1) (Version: 5.0.333 - Viddly Inc.) Windows PC Health Check (HKLM\...\{77ACFAF7-E5AB-410D-BA14-BBEBF89422DE}) (Version: 3.1.2109.29003 - Microsoft Corporation) Windows PC Health Check (HKLM\...\{B1E7D0FD-7CFE-4E0C-A5DA-0F676499DB91}) (Version: 3.2.2110.14001 - Microsoft Corporation) ========================= Devices: ================================ Name: Performance Counters Description: Performance Counters Class Guid: Manufacturer: Service: Device ID: PCI\VEN_8086&DEV_2088&SUBSYS_00000000&REV_07\3&3AA59A3&0&B9 Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Microsoft Basic Display Adapter Description: Microsoft Basic Display Adapter Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318} Manufacturer: (Standard display types) Service: BasicDisplay Device ID: PCI\VEN_1A03&DEV_2000&SUBSYS_20001A03&REV_41\5&1071672C&0&0000DB Problem: : This device is disabled. (Code 22) Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions. Name: Performance Counters Description: Performance Counters Class Guid: Manufacturer: Service: Device ID: PCI\VEN_8086&DEV_2088&SUBSYS_00008086&REV_07\3&3AA59A3&0&A9 Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Performance Counters Description: Performance Counters Class Guid: Manufacturer: Service: Device ID: PCI\VEN_8086&DEV_2088&SUBSYS_00008086&REV_07\3&3AA59A3&0&B1 Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Performance Counters Description: Performance Counters Class Guid: Manufacturer: Service: Device ID: PCI\VEN_8086&DEV_2088&SUBSYS_00008086&REV_07\3&3AA59A3&0&B5 Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. ========================= Memory info: =================================== Percentage of memory in use: 8% Total physical RAM: 65211.41 MB Available physical RAM: 59778.02 MB Total Virtual: 74939.41 MB Available Virtual: 66775.06 MB ========================= Partitions: ===================================== 1 Drive c: () (Fixed) (Total:930.89 GB) (Free:844.48 GB) NTFS 2 Drive d: (Music & General 4TB) (Fixed) (Total:3726.01 GB) (Free:3145.83 GB) NTFS 3 Drive e: (Photos & Editing 4TB) (Fixed) (Total:3726.01 GB) (Free:2842.68 GB) NTFS 4 Drive f: (Program Drive 2TB ) (Fixed) (Total:1863 GB) (Free:1462.34 GB) NTFS 9 Drive k: () (Removable) (Total:14.9 GB) (Free:13.3 GB) FAT32 ========================= Users: ======================================== User accounts for \\DESKTOP-LQT5JKP Administrator DefaultAccount Guest juppy Kiero maryj WDAGUtilityAccount **** End of log ****