OK lets give this another try.
Reboot into SafeMode
Please run Killbox.exe that you saved to your desktop
- In the killbox program, select the Delete on Reboot option.
- In the field labeled Full Path of File to Delete enter the file paths listed below ONE AT A TIME (EXACTLY as it appears, please double check to make sure!):
C:\WINDOWS\DEZODLL.EXE
C:\WINDOWS\GOTBENC.EXE
C:\WINDOWS\SYSTEM32\GtwDocs.ico
- Press the button that looks like a red circle with a white X in it after each one.
- When it asks if you would like to delete on reboot, press the YES button, when it asks if you want to reboot now, press the NO button.
- Do this after each one until you have entered the LAST file path I have listed above.
Thanks,
rstones12