[sosa21]

Hello there, I'm working on a laptop right now with Windows XP Service Pack 2. I cannot get out on the internet via IE etc with it. I can have programs like Ad-aware, Ewido, AVG etc d/l updates so that is good. Most of the time though the computer will just turn off when I am running one of the scans. Spybot does it the most and also in safemode. I have got this error a few times also.

szAppName: winlogon.exe
szAppVer: 0.0.0.0
szModName: crypt32.dll
szModVer: 5.131.2600.2180
Offset: 0007a134

Here is a HJT log also.

Logfile of HijackThis v1.99.1
Scan saved at 3:48:22 PM, on 11/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\main\Desktop\Spyware Tools\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.matchboxtwenty.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.matchboxtwenty.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Video Poker - http://download.game...ts/y/vpt0_x.cab
O16 - DPF: Yahoo! Bingo - http://download.game...nts/y/xt0_x.cab
O16 - DPF: Yahoo! Blackjack - http://download.game...nts/y/jt0_x.cab
O16 - DPF: Yahoo! Checkers - http://download.game...nts/y/kt3_x.cab
O16 - DPF: Yahoo! Dominoes - http://download.game...ts/y/dot8_x.cab
O16 - DPF: Yahoo! Poker - http://download.game...nts/y/pt0_x.cab
O16 - DPF: Yahoo! Word Racer - http://download.game...nts/y/wt1_x.cab
O16 - DPF: {51045741-8C4E-4EAC-8F03-08E43A6FBB29} - http://aft.ancestry....yFamilyTree.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.c...ebio5_1_6_0.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NICSer_WPC54G - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE

any help would be appreciated.

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Hi sosa21!

Your log looks clean. I don't see anything in it that would indicate that malware is causing your problems. Does Ewido or AVG find anything before your computer shuts down?

Does your cooling fan kick on like it should when the scan is running?

[Buckeye_Sam]

Hi sosa21!

Your log looks clean. I don't see anything in it that would indicate that malware is causing your problems. Does Ewido or AVG find anything before your computer shuts down?

Does your cooling fan kick on like it should when the scan is running?

[sosa21]

AVG finds 0 viruses, same as E-trust. Ewido is clean. Cooling fan kicks on pretty loud during scans. Another problem is if I choose shutdown, it will restart. If I choose restart, it will shutdown lol. I've rean every scan I can think of. IE won't work still. Haven't had a chance to try firefox yet.

[sosa21]

Just an update, laptop was just sitting here, fan running loud and it just shut off. Do you think it is a cooling issue? Any program I can run to monitor it?

[Buckeye_Sam]

I'd say it's a definite possibility that it's a cooling issue. I know there's software that you can run to monitor the temp, but I would start a new thread here and let the hardware guys take a look.

http://www.geekstogo...p?act=SF&s=&f=9