[kkt_mag]

I have been infected by some type of malware that prevents me from taking the initial steps suggested by Geeks To Go. It also creates the following symptoms:
1) Ad-aware hangs up. I have uninstalled and reinstalled Ad-aware, then updated it, but it still hangs up during the search at one of the registry keys, and I have to alt/ctrl/del to stop the program.
2) Spybot Search and Destroy hangs up. I have uninstalled and reinstalled Spybot, then updated it, but it still hangs up during the search.
3) Internet explorer acts wierd: upon completing a google or yahoo search, each time I select one of the pages identified by a Yahoo or Google search, I am directed to a completely different URL. I can "go back" and click the link again, only to be taken to yet another URL; and finally when I "go back" and click on the desired link the THIRD time, I finally successfully reach that URL.

Steps I have taken:
1) CWShredder finds no spyware/adware
2) as mentioned above, Ad-aware and Spybot S&D won't fully scan
3) AVG was run and the notable findings in the test report were:
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP29\A0002401.exe was deleted as it contained a trojan horse generic.lzz

C:\WINDOWS\system32\dgprpsetup.exe was deleted because it contained trojan horse Downloader.Agent.SH

4) Trojan Hunter found no trojan horses during a full system scan.
5) Ewido was updated and run, but appears to have some problem during cleaning (Ewido log is posted at the bottom)

Thanks very much for your help:

Ken

Here is my Hijack this log (By the way, I really don't remember ever installing ipod software on this computer...)

Logfile of HijackThis v1.99.1
Scan saved at 10:03:11 PM, on 1/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\tp4serv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\WINDOWS\system32\RunDll32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = sas.ne2.attbb.net:8000
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.ne2.attbb.net
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\\ibmmessages.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {91663649-416A-42A5-8E54-B63C1ECA0548} - C:\Program Files\Surfapps.com\PopThis! Free Version\PopThis.dll (file missing)
O9 - Extra 'Tools' menuitem: PopThis! Options... - {91663649-416A-42A5-8E54-B63C1ECA0548} - C:\Program Files\Surfapps.com\PopThis! Free Version\PopThis.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {225781F3-B27C-4182-83F1-CBF79247D36B} (PHSVPNPortal.VPNPortalCtl) - http://phsweb31.mgh....HSVPNPortal.CAB
O16 - DPF: {2FAD241F-D04F-43A4-9356-BF78AEBEFAD2} (XMLtoRTF.XML) - http://ppd.partners.org/lmr/lmr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1125753684218
O16 - DPF: {6F74F92E-8DD8-4DDE-8FB8-CBB882A68048} (Microsoft Office XP Professional Step by Step Interactive) - file://C:\Program Files\Microsoft Interactive Training\O10C\mitm0026.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0C331D17-7180-415B-AF77-51260282A621}: NameServer = 85.255.116.137,85.255.112.199
O17 - HKLM\System\CCS\Services\Tcpip\..\{4E08780A-19C2-435F-87F6-BD0720ACE7D3}: NameServer = 85.255.116.137,85.255.112.199
O17 - HKLM\System\CCS\Services\Tcpip\..\{D4D72A14-E78B-43A1-9640-CA65B060853E}: NameServer = 85.255.116.137,85.255.112.199
O17 - HKLM\System\CS1\Services\Tcpip\..\{0C331D17-7180-415B-AF77-51260282A621}: NameServer = 85.255.116.137,85.255.112.199
O17 - HKLM\System\CS2\Services\Tcpip\..\{0C331D17-7180-415B-AF77-51260282A621}: NameServer = 85.255.116.137,85.255.112.199
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe



Here is my Ewido log:
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 3:59:23 PM, 12/31/2005
+ Report-Checksum: 44C6DDB0

+ Scan result:

[1052] VM_007C0000 -> Downloader.Agent.uj : Error during cleaning
[1076] VM_01310000 -> Downloader.Agent.uj : Error during cleaning
[1120] VM_009C0000 -> Downloader.Agent.uj : Error during cleaning
[1132] VM_00C80000 -> Downloader.Agent.uj : Error during cleaning
[1300] VM_00CC0000 -> Downloader.Agent.uj : Error during cleaning
[1368] VM_00D20000 -> Downloader.Agent.uj : Error during cleaning
[1412] VM_009A0000 -> Downloader.Agent.uj : Error during cleaning
[1556] VM_01BE0000 -> Downloader.Agent.uj : Error during cleaning
[1640] VM_00DB0000 -> Downloader.Agent.uj : Error during cleaning
[1740] VM_00740000 -> Downloader.Agent.uj : Error during cleaning
[1912] VM_00B80000 -> Downloader.Agent.uj : Error during cleaning
[360] VM_00C80000 -> Downloader.Agent.uj : Error during cleaning
[1480] VM_018F0000 -> Trojan.Pakes : Error during cleaning
[1780] VM_00C50000 -> Downloader.Agent.uj : Error during cleaning
[1808] VM_00860000 -> Downloader.Agent.uj : Error during cleaning
[1900] VM_00D70000 -> Downloader.Agent.uj : Error during cleaning
[2000] VM_00C00000 -> Downloader.Agent.uj : Error during cleaning
[300] VM_00890000 -> Downloader.Agent.uj : Error during cleaning
[448] VM_00AF0000 -> Downloader.Agent.uj : Error during cleaning
[644] VM_00CD0000 -> Downloader.Agent.uj : Error during cleaning
[704] VM_00AC0000 -> Downloader.Agent.uj : Error during cleaning
[756] VM_00E50000 -> Downloader.Agent.uj : Error during cleaning
[828] VM_00660000 -> Downloader.Agent.uj : Error during cleaning
[1356] VM_00E80000 -> Downloader.Agent.uj : Error during cleaning
[920] VM_00CB0000 -> Downloader.Agent.uj : Error during cleaning
[1004] VM_01180000 -> Downloader.Agent.uj : Error during cleaning
[1248] VM_00A90000 -> Downloader.Agent.uj : Error during cleaning
[1472] VM_009D0000 -> Downloader.Agent.uj : Error during cleaning
[1496] VM_00B30000 -> Downloader.Agent.uj : Error during cleaning
[1236] VM_00E80000 -> Downloader.Agent.uj : Error during cleaning
[1928] VM_00B00000 -> Downloader.Agent.uj : Error during cleaning
[1364] VM_017E0000 -> Downloader.Agent.uj : Error during cleaning
[192] VM_00A40000 -> Downloader.Agent.uj : Error during cleaning
[264] VM_00B00000 -> Downloader.Agent.uj : Error during cleaning
[464] VM_008C0000 -> Downloader.Agent.uj : Error during cleaning
[576] VM_00AE0000 -> Downloader.Agent.uj : Error during cleaning
[764] VM_00A70000 -> Downloader.Agent.uj : Error during cleaning
[680] VM_00FB0000 -> Downloader.Agent.uj : Error during cleaning
[1016] VM_019B0000 -> Downloader.Agent.uj : Error during cleaning
[2072] VM_009F0000 -> Downloader.Agent.uj : Error during cleaning
[2268] VM_01360000 -> Downloader.Agent.uj : Error during cleaning
[2440] VM_00AC0000 -> Downloader.Agent.uj : Error during cleaning
[2800] VM_007C0000 -> Downloader.Agent.uj : Error during cleaning
[1592] VM_009B0000 -> Downloader.Agent.uj : Error during cleaning
[404] VM_009B0000 -> Downloader.Agent.uj : Error during cleaning
[2828] VM_009E0000 -> Downloader.Agent.uj : Error during cleaning
[2644] VM_00A80000 -> Downloader.Agent.uj : Error during cleaning
[904] VM_00CC0000 -> Downloader.Agent.uj : Error during cleaning
[816] VM_00620000 -> Downloader.Agent.uj : Error during cleaning


::Report End

Edited by OwNt, 05 January 2006 - 01:58 AM.

[Advertisements]

Hi kkt_mag,

The infection you have is not look2me, but wareout.

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout from one of these sites:
http://downloads.sub.../Fixwareout.exe
http://swandog46.gee.../Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, then make sure "Run fixit" is checked and click Finish. The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

When your system reboots, follow the prompts. Afterwards, HijackThis will launch. Please click Scan, and check the following items:

O17 - HKLM\System\CCS\Services\Tcpip\..\{0C331D17-7180-415B-AF77-51260282A621}: NameServer = 85.255.116.137,85.255.112.199
O17 - HKLM\System\CCS\Services\Tcpip\..\{4E08780A-19C2-435F-87F6-BD0720ACE7D3}: NameServer = 85.255.116.137,85.255.112.199
O17 - HKLM\System\CCS\Services\Tcpip\..\{D4D72A14-E78B-43A1-9640-CA65B060853E}: NameServer = 85.255.116.137,85.255.112.199
O17 - HKLM\System\CS1\Services\Tcpip\..\{0C331D17-7180-415B-AF77-51260282A621}: NameServer = 85.255.116.137,85.255.112.199
O17 - HKLM\System\CS2\Services\Tcpip\..\{0C331D17-7180-415B-AF77-51260282A621}: NameServer = 85.255.116.137,85.255.112.199

Click Fix Checked. Close HijackThis, and click OK to proceed.

At the end of the fix, you may need to restart your computer again.

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make sure that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post.

Finally, please post the contents of the logfile C:\fixwareout\report.txt, along with a new HijackThis log and Kaspersky results.

If you experience any connection problems after applying the fix, do this:

Please go to Start -> Control Panel, and choose Network Connections. Then right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and left click on properties. Double-click on the Internet Protocol (TCP/IP) item and select the radio button that says Obtain DNS servers automatically. Click OK twice, and restart your computer.

[Armodeluxe]

Hi kkt_mag,

The infection you have is not look2me, but wareout.

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout from one of these sites:
http://downloads.sub.../Fixwareout.exe
http://swandog46.gee.../Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, then make sure "Run fixit" is checked and click Finish. The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

When your system reboots, follow the prompts. Afterwards, HijackThis will launch. Please click Scan, and check the following items:

O17 - HKLM\System\CCS\Services\Tcpip\..\{0C331D17-7180-415B-AF77-51260282A621}: NameServer = 85.255.116.137,85.255.112.199
O17 - HKLM\System\CCS\Services\Tcpip\..\{4E08780A-19C2-435F-87F6-BD0720ACE7D3}: NameServer = 85.255.116.137,85.255.112.199
O17 - HKLM\System\CCS\Services\Tcpip\..\{D4D72A14-E78B-43A1-9640-CA65B060853E}: NameServer = 85.255.116.137,85.255.112.199
O17 - HKLM\System\CS1\Services\Tcpip\..\{0C331D17-7180-415B-AF77-51260282A621}: NameServer = 85.255.116.137,85.255.112.199
O17 - HKLM\System\CS2\Services\Tcpip\..\{0C331D17-7180-415B-AF77-51260282A621}: NameServer = 85.255.116.137,85.255.112.199

Click Fix Checked. Close HijackThis, and click OK to proceed.

At the end of the fix, you may need to restart your computer again.

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make sure that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post.

Finally, please post the contents of the logfile C:\fixwareout\report.txt, along with a new HijackThis log and Kaspersky results.

If you experience any connection problems after applying the fix, do this:

Please go to Start -> Control Panel, and choose Network Connections. Then right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and left click on properties. Double-click on the Internet Protocol (TCP/IP) item and select the radio button that says Obtain DNS servers automatically. Click OK twice, and restart your computer.

[kkt_mag]

Thank you so very much for taking the time to help.
I followed your instructions; however, of note, after running fixwareout, which launched Hijack this, my kids turned off my computer before I could check/fix the items in Hijack this.

So I ran fixwareout a second time, and it launched Hijack this, etc. I didn't realize that I probably overwrote the logfile of the first time I ran it. So please bear that in mind when you look at the logfile of fixwareout below...sorry.

Here are the requested logs of Hijack this, fixwareout, and Kaspersky:

thanks very much,
Ken


Logfile of HijackThis v1.99.1
Scan saved at 10:38:26 PM, on 1/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\tp4serv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\WINDOWS\system32\RunDll32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Hijack this\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = sas.ne2.attbb.net:8000
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.ne2.attbb.net
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\\ibmmessages.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {91663649-416A-42A5-8E54-B63C1ECA0548} - C:\Program Files\Surfapps.com\PopThis! Free Version\PopThis.dll (file missing)
O9 - Extra 'Tools' menuitem: PopThis! Options... - {91663649-416A-42A5-8E54-B63C1ECA0548} - C:\Program Files\Surfapps.com\PopThis! Free Version\PopThis.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {225781F3-B27C-4182-83F1-CBF79247D36B} (PHSVPNPortal.VPNPortalCtl) - http://phsweb31.mgh....HSVPNPortal.CAB
O16 - DPF: {2FAD241F-D04F-43A4-9356-BF78AEBEFAD2} (XMLtoRTF.XML) - http://ppd.partners.org/lmr/lmr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1125753684218
O16 - DPF: {6F74F92E-8DD8-4DDE-8FB8-CBB882A68048} (Microsoft Office XP Professional Step by Step Interactive) - file://C:\Program Files\Microsoft Interactive Training\O10C\mitm0026.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe






Fixwareout ver 1.003
Last edited 12/5/2005
Post this report in the forums please

Reg Entries that were deleted

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, There WILL be LEGIT FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.

»»»»» Search by size and names...
C:\WINDOWS\SYSTEM32\CSLYP.EXE

»»»»» Misc files

»»»»» Checking for older varients covered by the Rem3 tool







-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Thursday, January 05, 2006 22:32:57
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 6/01/2006
Kaspersky Anti-Virus database records: 169383
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\

Scan Statistics:
Total number of scanned objects: 53536
Number of viruses found: 1
Number of infected objects: 1
Number of suspicious objects: 0
Duration of the scan process: 4687 sec

Infected Object Name - Virus Name
C:\RECYCLER\S-1-5-21-3427631795-1785599509-958324026-1006\Dc5.exe Infected: not-a-virus:AdWare.Win32.Msnagent.b

Scan process completed.

[Armodeluxe]

Please download the Killbox.
Unzip it to the desktop.

1) Please run Killbox.

2) Select "Delete on Reboot". Go to Options>Delete on Reboot and select "Process all on list"

3) Copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\RECYCLER\S-1-5-21-3427631795-1785599509-958324026-1006\Dc5.exe
C:\WINDOWS\SYSTEM32\CSLYP.EXE

4) Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

5) Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "Yes" at the Do You Want to Reboot Now prompt.

After reboot please post a new HijackThis log. How is the computer behaving now, any problems left?

[kkt_mag]

Wow! Terrific help. I'm pleased to contribute $$ to the cause. Great work!

I ran Killbox by downloading via the link you provided. Perhaps the version is slightly different than in your script. Under Options the only choices are 1) remove duplicates; 2) remove directories; 3) autoparse; 4) 8.3 names; 5) shutdown. Nonetheless, I was able to select "Delete on reboot" and click the "all files" button, and then pasted in the names of the two files.

The computer is running quite well now. All symptoms are gone. Ad-aware no longer freezes, and Spybot S&D no longer freezes. Ewido cleared out a few things. I have posted the Ewido log and a new Hijack this log below.

One more thing to ask is that before you proceeded to give me advice and while I was waiting to hear back, I had incorrectly surmised that my problem was Look2me/VX2 and followed directions to remove this. One of the items I selected to fix on Hijack was deleted, and no longer shows up in my Hijack this logs. This entry that Hijack this "fixed" was as follows:

O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll

Is the absence of this of any importance?

Again, thanks very much for your help.

Ken

Logfile of HijackThis v1.99.1
Scan saved at 9:12:07 PM, on 1/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\tp4serv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\WINDOWS\system32\RunDll32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Hijack this\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = sas.ne2.attbb.net:8000
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.ne2.attbb.net
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\\ibmmessages.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {91663649-416A-42A5-8E54-B63C1ECA0548} - C:\Program Files\Surfapps.com\PopThis! Free Version\PopThis.dll (file missing)
O9 - Extra 'Tools' menuitem: PopThis! Options... - {91663649-416A-42A5-8E54-B63C1ECA0548} - C:\Program Files\Surfapps.com\PopThis! Free Version\PopThis.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {225781F3-B27C-4182-83F1-CBF79247D36B} (PHSVPNPortal.VPNPortalCtl) - http://phsweb31.mgh....HSVPNPortal.CAB
O16 - DPF: {2FAD241F-D04F-43A4-9356-BF78AEBEFAD2} (XMLtoRTF.XML) - http://ppd.partners.org/lmr/lmr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1125753684218
O16 - DPF: {6F74F92E-8DD8-4DDE-8FB8-CBB882A68048} (Microsoft Office XP Professional Step by Step Interactive) - file://C:\Program Files\Microsoft Interactive Training\O10C\mitm0026.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe



---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 9:03:11 PM, 1/6/2006
+ Report-Checksum: 57A29252

+ Scan result:

C:\Documents and Settings\Kenneth Tanabe\Cookies\kenneth tanabe@com[2].txt -> Spyware.Cookie.Com : Cleaned with backup
C:\Documents and Settings\Kenneth Tanabe\Cookies\kenneth [email protected][2].txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
C:\Documents and Settings\Kenneth Tanabe\Cookies\kenneth [email protected][2].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
C:\RECYCLER\S-1-5-21-3427631795-1785599509-958324026-1006\Dc3.exe -> Hijacker.Small : Cleaned with backup
C:\RECYCLER\S-1-5-21-3427631795-1785599509-958324026-1006\Dc4.exe -> Trojan.Qhost.df : Cleaned with backup
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP29\A0002442.exe -> Trojan.Pakes : Cleaned with backup
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP31\A0004330.exe -> Spyware.Msnagent : Cleaned with backup


::Report End

[Armodeluxe]

C:\RECYCLER is your Recyle Bin, nothing to worry about and System Volume Information is where your System Restore points are stored, we will purge them. Intructions below.

The entry you deleted with HijackThis belongs to an Intel file. Let's restore it. See this is a good instance why we always insist on HijackThis being put in a permanent folder, that way HijackThis can save the backups and anything deleted can be restored at will.

To restore the backups:

• Open HiJackThis
• Click on "View the list of Backups"
• Place a check mark next to that O20 entry in that window
• Click Restore
• Click Yes
• Reboot your computer

Then run HijackThis again, the entry should be restored.

Now let's reset your restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Please take the following into consideration to maintain a clean computer.

Now you should go get a firewall. Don't rely on the Windows firewall as it monitors only incoming traffic. Pick one of these, they are all free.
Kerio
Zonealarm
Outpost


I'll also recommend you to install a monitoring software which will monitor certain areas on your computer and will place alerts when those are being modified. One such software I'll recommend is Prevx, but it's for advanced users as the messages it displays can be hard to decipher. One other similar but more user friendly software is Winpatrol. Both are free programs.
Winpatrol
Prevx

Visit Windows Update regularly to get the latest security updates.You can also enable automatic updates.Your antivirus software and antispyware programs should also be updated regularly. Make a habit of running scans on a timely basis. Be careful about what you download, scan every file before clicking on it.

Additional programs to consider:

Spywareblaster Prevents the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.Blocks spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.Restricts the actions of potentially unwanted sites in Internet Explorer.
Spywareguard An anti-virus program scans files before you open them and prevents execution if a virus is detected - SpywareGuard does the same thing, but for spyware!
IE/Spyad
Adds a list of malicious sites to your Restricted Sites Zone.
Firefox An alternate browser safer than IE

A good article to read:
So how did I get infected in the first place?

Regards,

Armodeluxe

[Armodeluxe]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.