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infection killed virus software and adaware, unable to download or install from internet
jcham504
post Feb 21 2008, 10:33 PM
Post #1


Member
**
Posts: 30
OS: XP



I must have downloaded a logger or virus. It rendered my virus program unusable. I can't repair or reinstall the software I use avg 7 and updated this morning I tryed to uninstall and reinstall and then tried to download and reinstall I got the following error messages

CRC failed in files.dat

Installer initialization failed due to the following error:
Undefined error: Initialization of the setup data file failed.
File header hash value is not matching. File is corrupted.

I also cant use download or reinstall adaware. or any other malware or virus checker. I did manage to run a hijack this scan and here are the results

Logfile of HijackThis v1.99.1
Scan saved at 5:00:28 PM, on 2/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\AutoSizer\AutoSizer.exe
C:\Program Files\RamBooster 2.0\Rambooster.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ESTsoft\ALPass\ALPass.exe
C:\Program Files\Panicware\SureClean Professional\SRClean.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\RemindMe\RemindMe.exE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\John Hamilton.INSIGNIA\My Documents\AAASoftware Downloads\VFix\hijackthis_sfx\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: ALPassHelper Class - {00533B73-E574-46E9-B06A-FDF4592E67CB} - C:\Program Files\ESTsoft\ALPass\ApsHelper14.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKCU\..\Run: [PasswordAgent] J:\Program Files\Password Agent\PwAgent.exe /minimize
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
O4 - HKCU\..\Run: [AutoSizer] "C:\Program Files\AutoSizer\AutoSizer.exe"
O4 - HKCU\..\Run: [RamBooster] C:\Program Files\RamBooster 2.0\Rambooster.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ALPass] C:\Program Files\ESTsoft\ALPass\ALPass.exe /minimized
O4 - HKCU\..\Run: [SureCleanProfessional] "C:\Program Files\Panicware\SureClean Professional\SRClean.exe"
O4 - Startup: RemindMe.lnk = C:\Program Files\RemindMe\RemindMe.exE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
O9 - Extra button: ALPass - {572E3910-4764-4E88-8929-176B2B192FF7} - C:\Program Files\ESTsoft\ALPass\ALPass.exe
O9 - Extra 'Tools' menuitem: ALPass - {572E3910-4764-4E88-8929-176B2B192FF7} - C:\Program Files\ESTsoft\ALPass\ALPass.exe
O9 - Extra button: Linked Images - {D8980DE8-9D4C-4fb0-8FB4-95B1FA4125AD} - C:\Program Files\IEimage\IEimage.htm
O9 - Extra 'Tools' menuitem: Linked Ima&ges - {D8980DE8-9D4C-4fb0-8FB4-95B1FA4125AD} - C:\Program Files\IEimage\IEimage.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://www.msn.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200707...ex/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} - http://tools.ebayimg.com/eps/wl/activex/eB...l_v1-0-3-48.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1185910735656
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1184267541562
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://origin.www.shockwave.com/content/be...ploader_v10.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

I have tried just about any and all downloads and cant get the istall to finish I get a corrupt message every time I try to download and install the following:
Bitdefender online scan
rougeremover
Kasp;ersky virus software

can anyone help me?
Thanks


Attached File(s)
Attached File  avg_screen.doc ( 78.5K ) Number of downloads: 1
Attached File  avg_error_screen.doc ( 34.5K ) Number of downloads: 1
Attached File  avg_error_screen2.doc ( 20.5K ) Number of downloads: 1
Attached File  aaw_screen.doc ( 80K ) Number of downloads: 1
 
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