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rundll error p2esocks_?.dll

Started by bcybren , Nov 07 2004 05:37 AM

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#1
bcybren

Posted 07 November 2004 - 05:37 AM

New Member

Member
4 posts

Hi, iI happened to find this site after sitting down and trying to help my father.

Once in a while I get to see my fathers computer, and I'm always thralled and amazed by the crep he manages to accumulate. Earlier I had already madesure that he has AVG virus updated regularly, and intstalled spybot, but the problem is, he doesn't understand much about compters and gets completely frustrated and confused when something happens. I have asked him to use a different browser than IE, but apparently he didn't realise that he only has to click on the "netscape 7.2" icon to do so!

Now it turns out he has a RUNDLL error at startup (which he ignores usually because he doen't know what to do, message translated from Dutch):
"Error Loading p2esocks_1020.dll, specific module could not be found".
I hope you quys can help me with it. Following is a HijackThis log of a few minutes ago:
-----
logfile of HijackThis v1.98.2
Scan saved at 12:25:03, on 7-11-04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYSTEM\MOSEARCH\BIN\MOSEARCH.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SM56HLPR.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\WINDOWS\SYSTEM\HPOOPM07.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\PROGRAM FILES\WINAMP\WINAMPA.EXE
C:\WINDOWS\RunDLL.exe
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\THE WEATHER CHANNEL\DWHEARTBEATMONITOR.EXE
C:\PROGRAM FILES\HP OFFICEJET V\BIN\HPODEV07.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\HP OFFICEJET V\BIN\HPOEVM07.EXE
C:\WINDOWS\SYSTEM\HPOIPM07.EXE
C:\PROGRAM FILES\HP OFFICEJET V\BIN\HPOSTS07.EXE
C:\PROGRAM FILES\HP OFFICEJET V\BIN\HPOFXM07.EXE
C:\MIJN DOCUMENTEN\NEERGEHAALD\BOUKE\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
R3 - Default URLSearchHook is missing
N1 - Netscape 4: user_pref("browser.startup.homepage", ""); (C:\Mijn documenten\Netscape Users\prefs.js)
N3 - Netscape 7: user_pref("browser.startup.homepage", "about:blank"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\0ja3qyo1.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRAM%20FILES%5CNETSCAPE%5CNETSCAPE%5Csearchplugins%5CSBWeb_02.src"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\0ja3qyo1.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: (no name) - {224530A0-C9CB-4AEE-9C0F-54AC1B533211} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [Taakcontrole] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [HPAIO_PrintFolderMgr] C:\WINDOWS\SYSTEM\hpoopm07.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\SYSTEM\QTTASK.EXE
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRAM FILES\GRISOFT\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [WinampAgent] "C:\PROGRAM FILES\WINAMP\WINAMPa.exe"
O4 - HKLM\..\Run: [Mscnt] c:\windows\system\mscnt.exe /noconnect
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SpybotSnD] "C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\SPYBOTSD.EXE" /autocheck /autoclose
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [MOSearch] C:\PROGRA~1\COMMON~1\SYSTEM\MOSEARCH\BIN\MOSEARCH.EXE
O4 - HKLM\..\RunServices: [MDM7] "C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE"
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [System Soap Pro] C:\PROGRAM FILES\SYSTEM SOAP PRO\SOAP.exe min
O4 - HKCU\..\Run: [Instant Access] rundll32.exe p2esocks_1020.dll,InstantAccess
O4 - HKCU\..\Run: [DWHeartbeatMonitor] C:\PROGRA~1\THEWEA~1\DWHeartbeatMonitor.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Startup: HPAiODevice.lnk = C:\Program Files\HP Officejet V\bin\hpodev07.exe
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O12 - Plugin for .EXE: C:\PROGRAM FILES\NETSCAPE\PROGRAM\PLUGINS\npaudio.dll
O16 - DPF: {A51DEDCD-20F7-11D4-98A5-00C0CA130748} - http://www.tintel.nl/download/tcw.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} (Support.com Installer) - http://quickfix.chel...ad/tgctlins.cab
O16 - DPF: {60EFC337-15C2-4369-B2A0-3429B071D8B8} (WebProgramManager Class) - http://instantsuppor...SWebManager.CAB
O16 - DPF: {C58EFA10-2CC0-4C50-8C77-B326555EC1B7} (LaunchApp.clsDefault) - http://quickfix2.che...p/LaunchApp.CAB
O16 - DPF: {093F9CF8-0DE1-491C-95D5-5EC257BD4CA3} - http://akamai.downlo...IA/dtc32_EN.cab
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} - http://down.plaxo.co...laxoInstall.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/roing.cab
O16 - DPF: {B3A5878E-5B4C-4D12-9156-4D7FD8D0AF6C} - http://akamai.downlo...ne2oneSvcEN.cab
O16 - DPF: {1EB17D1C-141D-4D9D-91CB-24D99215851D} - http://akamai.downlo.../netia32_EN.cab
O16 - DPF: {5CBF8C22-E9A6-11D7-90FE-000AE4012DB4} - http://a0e6.ffx23wl....gins/nl/com.cab
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://corp.mail.com...cam_bbi8015.cab
O16 - DPF: {14325268-79E0-4D2A-89A4-FFFC6E22741E} - http://akamai.downlo...ervice_3_EN.cab
O16 - DPF: {EEECA057-AD0F-44A7-8BE5-8634CEDBDBD1} - http://akamai.downlo.../netpe32_EN.cab
O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downlo.../nethv32_EN.cab
O16 - DPF: {0594AF7E-573B-40DF-8165-E47AB2EAEFE8} - http://akamai.downlo...UTH_1020_EN.cab
O16 - DPF: {50AD557E-3426-41FD-AFDD-2AF39BB1C387} - http://akamai.downlo...ervice_5_EN.cab
O16 - DPF: {0E4796D6-A990-4372-9069-72FBDB4AE868} - http://www.one2one.c.../one2oneSvc.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = A2000.nl
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 62.108.1.65,62.108.1.66
-----

#2
coachwife6

Posted 07 November 2004 - 06:52 AM

SuperStar

Retired Staff
11,413 posts

Please run a free online virus scan here (tick the "Auto Clean" checkbox):
http://housecall.antivirus.com/

And a free trojan scan here:
http://www.moosoft.com/

Download Ad-aware from: http://www.geekstogo...n=download&id=5

Install the program and launch it.

First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

Next, we need to configure Ad-aware for a full scan.

-> Click on the Gear icon (second from the left) to access the preferences/settings window

1. In the General window make sure the following are selected:

Automatically save log-file
Automatically quarantine objects prior to removal
Safe Mode (always request confirmation)

2. Click on the Scanning button on the left and select :

Scan Within Archives
Scan Active Processes
Scan Registry
Deep Scan Registry
Scan my IE favorites for banned URL’s
Scan my Hosts file
Under Click here to select drives + folders, choose:
All of your hard drives

-> Click on the Advanced button on the left and select:

Include additional process information
Include additional file information
Include environment information
Include additional object details

-> Click the Tweak button and select:

Under the Scanning Engine:
- Unload recognized processes during scanning
- Include basic Ad-aware settings in logfile
- Include additional Ad-aware settings in logfile
Under the Cleaning Engine:
- Let Windows remove files in use at next reboot

-> Click on Proceed to save the settings.

-> Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:

Use Custom Scanning Options

-> Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

-> Save the log file when it asks and then click Finish

-> When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\WINDOWS\Temp\
C:\Temp\
C:\Documents and Settings\username\Local Settings\Temp\
Also delete your Temporary Internet Files, be sure to also select delete all offline content.

Reboot and run HiJack This again.

You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen

R3 - Default URLSearchHook is missing

N3 - Netscape 7: user_pref("browser.startup.homepage", "about:blank"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\0ja3qyo1.slt\prefs.js)

O3 - Toolbar: (no name) - {224530A0-C9CB-4AEE-9C0F-54AC1B533211} - (no file)

O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\SYSTEM\QTTASK.EXE
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [WinampAgent] "C:\PROGRAM FILES\WINAMP\WINAMPa.exe"
O4 - HKLM\..\Run: [Mscnt] c:\windows\system\mscnt.exe /noconnect
O4 - HKCU\..\Run: [internat.exe] internat.exe
(If you purchased the following item, don't delete it)
O4 - HKCU\..\Run: [System Soap Pro] C:\PROGRAM FILES\SYSTEM SOAP PRO\SOAP.exe min
O4 - HKCU\..\Run: [Instant Access] rundll32.exe p2esocks_1020.dll,InstantAccess
O4 - HKCU\..\Run: [DWHeartbeatMonitor] C:\PROGRA~1\THEWEA~1\DWHeartbeatMonitor.exe

O16 - DPF: {A51DEDCD-20F7-11D4-98A5-00C0CA130748} - http://www.tintel.nl/download/tcw.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} (Support.com Installer) - http://quickfix.chel...ad/tgctlins.cab
O16 - DPF: {60EFC337-15C2-4369-B2A0-3429B071D8B8} (WebProgramManager Class) - http://instantsuppor...SWebManager.CAB
O16 - DPF: {C58EFA10-2CC0-4C50-8C77-B326555EC1B7} (LaunchApp.clsDefault) - http://quickfix2.che...p/LaunchApp.CAB
O16 - DPF: {093F9CF8-0DE1-491C-95D5-5EC257BD4CA3} - http://akamai.downlo...IA/dtc32_EN.cab
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} - http://down.plaxo.co...laxoInstall.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/roing.cab
O16 - DPF: {B3A5878E-5B4C-4D12-9156-4D7FD8D0AF6C} - http://akamai.downlo...ne2oneSvcEN.cab
O16 - DPF: {1EB17D1C-141D-4D9D-91CB-24D99215851D} - http://akamai.downlo.../netia32_EN.cab
O16 - DPF: {5CBF8C22-E9A6-11D7-90F
E-000AE4012DB4} - http://a0e6.ffx23wl....gins/nl/com.cab
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://corp.mail.com...cam_bbi8015.cab
O16 - DPF: {14325268-79E0-4D2A-89A4-FFFC6E22741E} - http://akamai.downlo...ervice_3_EN.cab
O16 - DPF: {EEECA057-AD0F-44A7-8BE5-8634CEDBDBD1} - http://akamai.downlo.../netpe32_EN.cab
O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downlo.../nethv32_EN.cab
O16 - DPF: {0594AF7E-573B-40DF-8165-E47AB2EAEFE8} - http://akamai.downlo...UTH_1020_EN.cab
O16 - DPF: {50AD557E-3426-41FD-AFDD-2AF39BB1C387} - http://akamai.downlo...ervice_5_EN.cab
O16 - DPF: {0E4796D6-A990-4372-9069-72FBDB4AE868} - http://www.one2one.c.../one2oneSvc.cab

Please reboot into safe mode - How do I boot into "Safe" mode?.
Be sure you're able to view hidden files, and remove the following files in bold (if found):

internat.exe
c:\windows\system\mscnt.exe
C:\PROGRAM FILES\SYSTEM SOAP PRO
rundll32.exe p2esocks_1020.dll,
C:\PROGRA~1\THEWEA~1\DWHeartbeatMonitor.exe

Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\WINDOWS\Temp\
C:\Temp\
C:\Documents and Settings\username\Local Settings\Temp\
Also delete your Temporary Internet Files, be sure to also select delete all offline content.

reboot and post a fresh log.

#3
bcybren

Posted 07 November 2004 - 10:12 AM

New Member

Topic Starter
Member
4 posts

Please run a free online virus scan here (tick the "Auto Clean" checkbox):
http://housecall.antivirus.com/

And a free trojan scan here:
http://www.moosoft.com/
Download Ad-aware from: http://www.geekstogo...n=download&id=5

Install the program and launch it.

First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

Next, we need to configure Ad-aware for a full scan.

-> Click on the Gear icon (second from the left) to access the preferences/settings window

1. In the General window make sure the following are selected:
Automatically save log-file

Automatically quarantine objects prior to removal

Safe Mode (always request confirmation)
2. Click on the Scanning button on the left and select :
Scan Within Archives

Scan Active Processes

Scan Registry

Deep Scan Registry

Scan my IE favorites for banned URL’s

Scan my Hosts file

Under Click here to select drives + folders, choose:

All of your hard drives
-> Click on the Advanced button on the left and select:
Include additional process information

Include additional file information

Include environment information

Include additional object details
-> Click the Tweak button and select:
Under the Scanning Engine:
Unload recognized processes during scanning
Include basic Ad-aware settings in logfile
Include additional Ad-aware settings in logfile
Under the Cleaning Engine:
Let Windows remove files in use at next reboot
-> Click on Proceed to save the settings.

-> Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:
Use Custom Scanning Options
-> Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

-> Save the log file when it asks and then click Finish

-> When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).
Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\WINDOWS\Temp\
C:\Temp\
C:\Documents and Settings\username\Local Settings\Temp\
Also delete your Temporary Internet Files, be sure to also select delete all offline content.

Thanks. I see that my original report wasn't as complete as it could have been <_<

I left out that I have an uptodate AVG virusscanner running and that I also just installed Ad-aware (and threw away ~650 troublesome items with it), but trying again found some new, since I didn't know yet how to get rid of those IE temporary filies completely. So, many thanks for the complete info.

After which I contintued with your instructions:

Reboot and run HiJack This again.

You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen

R3 - Default URLSearchHook is missing

N3 - Netscape 7: user_pref("browser.startup.homepage", "about:blank"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\0ja3qyo1.slt\prefs.js)

O3 - Toolbar: (no name) - {224530A0-C9CB-4AEE-9C0F-54AC1B533211} - (no file)

O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\SYSTEM\QTTASK.EXE
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [WinampAgent] "C:\PROGRAM FILES\WINAMP\WINAMPa.exe"
O4 - HKLM\..\Run: [Mscnt] c:\windows\system\mscnt.exe /noconnect
O4 - HKCU\..\Run: [internat.exe] internat.exe
(If you purchased the following item, don't delete it)
O4 - HKCU\..\Run: [System Soap Pro] C:\PROGRAM FILES\SYSTEM SOAP PRO\SOAP.exe min

I guess this is the one causing the RUNDLL error?

O4 - HKCU\..\Run: [Instant Access] rundll32.exe p2esocks_1020.dll,InstantAccess
O4 - HKCU\..\Run: [DWHeartbeatMonitor] C:\PROGRA~1\THEWEA~1\DWHeartbeatMonitor.exe

O16 - DPF: {A51DEDCD-20F7-11D4-98A5-00C0CA130748} - http://www.tintel.nl/download/tcw.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} (Support.com Installer) - http://quickfix.chel...ad/tgctlins.cab
O16 - DPF: {60EFC337-15C2-4369-B2A0-3429B071D8B8} (WebProgramManager Class) - http://instantsuppor...SWebManager.CAB
O16 - DPF: {C58EFA10-2CC0-4C50-8C77-B326555EC1B7} (LaunchApp.clsDefault) - http://quickfix2.che...p/LaunchApp.CAB
O16 - DPF: {093F9CF8-0DE1-491C-95D5-5EC257BD4CA3} - http://akamai.downlo...IA/dtc32_EN.cab
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} - http://down.plaxo.co...laxoInstall.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/roing.cab
O16 - DPF: {B3A5878E-5B4C-4D12-9156-4D7FD8D0AF6C} - http://akamai.downlo...ne2oneSvcEN.cab
O16 - DPF: {1EB17D1C-141D-4D9D-91CB-24D99215851D} - http://akamai.downlo.../netia32_EN.cab
O16 - DPF: {5CBF8C22-E9A6-11D7-90F
E-000AE4012DB4} - http://a0e6.ffx23wl....gins/nl/com.cab
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://corp.mail.com...cam_bbi8015.cab
O16 - DPF: {14325268-79E0-4D2A-89A4-FFFC6E22741E} - http://akamai.downlo...ervice_3_EN.cab
O16 - DPF: {EEECA057-AD0F-44A7-8BE5-8634CEDBDBD1} - http://akamai.downlo.../netpe32_EN.cab
O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downlo.../nethv32_EN.cab
O16 - DPF: {0594AF7E-573B-40DF-8165-E47AB2EAEFE8} - http://akamai.downlo...UTH_1020_EN.cab
O16 - DPF: {50AD557E-3426-41FD-AFDD-2AF39BB1C387} - http://akamai.downlo...ervice_5_EN.cab
O16 - DPF: {0E4796D6-A990-4372-9069-72FBDB4AE868} - http://www.one2one.c.../one2oneSvc.cab

Please reboot into safe mode - How do I boot into "Safe" mode?.
Be sure you're able to view hidden files, and remove the following files in bold (if found):
internat.exe
c:\windows\system\mscnt.exe
C:\PROGRAM FILES\SYSTEM SOAP PRO
rundll32.exe p2esocks_1020.dll,
C:\PROGRA~1\THEWEA~1\DWHeartbeatMonitor.exe

Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\WINDOWS\Temp\
C:\Temp\
C:\Documents and Settings\username\Local Settings\Temp\
Also delete your Temporary Internet Files, be sure to also select delete all offline content.

reboot and post a fresh log.

And the one visible error and other invisible things running were indeed gone, thnaks to these instructions. Great. See the fresh log below:

Logfile of HijackThis v1.98.2
Scan saved at 17:01:38, on 7-11-04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYSTEM\MOSEARCH\BIN\MOSEARCH.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\WINDOWS\RunDLL.exe
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\MIJN DOCUMENTEN\NEERGEHAALD\BOUKE\HIJACKTHIS\HIJACKTHIS.EXE

N1 - Netscape 4: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Mijn documenten\Netscape Users\prefs.js)
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\0ja3qyo1.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRAM%20FILES%5CNETSCAPE%5CNETSCAPE%5Csearchplugins%5CSBWeb_02.src"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\0ja3qyo1.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [Taakcontrole] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [HPAIO_PrintFolderMgr] C:\WINDOWS\SYSTEM\hpoopm07.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRAM FILES\GRISOFT\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SpybotSnD] "C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\SPYBOTSD.EXE" /autocheck /autoclose
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [MOSearch] C:\PROGRA~1\COMMON~1\SYSTEM\MOSEARCH\BIN\MOSEARCH.EXE
O4 - HKLM\..\RunServices: [MDM7] "C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE"
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Startup: HPAiODevice.lnk = C:\Program Files\HP Officejet V\bin\hpodev07.exe
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O12 - Plugin for .EXE: C:\PROGRAM FILES\NETSCAPE\PROGRAM\PLUGINS\npaudio.dll

Hm, I kept the following, it is a program by my parents provider, Chello, to check and solve a slow DSL connection.
O16 - DPF: {C58EFA10-2CC0-4C50-8C77-B326555EC1B7} (LaunchApp.clsDefault) - http://quickfix2.che...p/LaunchApp.CAB
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/roing.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = A2000.nl
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 62.108.1.65,62.108.1.66

#4
admin

Posted 07 November 2004 - 10:21 AM

Founder Geek

Community Leader
24,639 posts

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/roing.cab

Congratulations! Your system is CLEAN <_<

How do you prevent spyware from being installed again? We strongly recommend installing SpywareBlaster (it's free for personal use) Click Here.

Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
Restrict the actions of potentially dangerous sites in Internet Explorer.
Consumes no system resources.

Download, run, check for updates, download updates, select all, protect against checked. All done. Check for updates every couple of weeks. If you have any errors running the program like a missing file see the link at the bottom of the javacool page.

It's also very important to keep your system up to date to avoid unnecessary security risks. Click Here to make sure that you have the latest patches for Windows.

These next two steps are optional, but will provide the greatest protection.
1. Use ANY browser besides Internet Explorer, almost every exploit is crafted to take advantage of an IE weakness. We usually recommend FireFox

.
2. Install Sun's Java. It's much more secure than Microsoft's Java Virtual Machine .

It's okay to delete the Hijack This folder if everything is working okay.

After doing all these, your system will be thoroughly protected from future threats.