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need help with Google Goored redirect [RESOLVED]


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#1
bobthomas

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HELP!!!

I am by no means a peson who knows what to do to fix this. When browsing using firefox I search Google, I click a link and the link takes me to a different website than the selected link.

I purchased AVG8 to solve the problem but it did not find anything to solve the problem.
I ran Malwarebytes' Anti-Malware and it found several viruses but the problem is still there.

I read through several threads with the same problem. I did everything listed in this thread http://www.geekstogo...-Log-t2852.html

It says wait to be asked before posting a hijacklog but I notice most users dont wait.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:49:40 AM, on 12/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\WINDOWS\system32\lxdicoms.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\bob thomas\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=4061128
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.coaxis-asp.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=4061128
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\mgmrwmrv.exe,
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: BndFibu7 IE Helper - {8041E642-8CFC-4720-BC9D-D2DB8904286F} - C:\Program Files\QdrDrive\QdrDrive12.dll (file missing)
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [vdrdpup] C:\WINDOWS\system32\rundll32 C:\WINDOWS\system32\vdrdpup.dll,RegisterVirtualChannel
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [lxdimon.exe] "C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe"
O4 - HKLM\..\Run: [lxdiamon] "C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {240EEE8D-91DB-4D74-A87E-671026601333} (EOLUP.Version) - https://www.coaxis-a...et/eolupcli.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://www.coaxis-asp.net/msrdp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: lxdiCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdiserv.exe
O23 - Service: lxdi_device - - C:\WINDOWS\system32\lxdicoms.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 12304 bytes
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#2
bobthomas

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I should also mention that Malwarebytes' Anti-Malware does not update from either of the to options for me.

It opens a screen to download but it does not download

Edited by bobthomas, 12 December 2008 - 11:57 AM.

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#3
Rorschach112

Rorschach112

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Hello

Please download GooredFix and save it to your Desktop. Double-click Goored.exe to run it. Select 1. Find Goored (no fix) by typing 1 and pressing Enter. A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt). Note: Do not run Option #2 yet.
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#4
bobthomas

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Thank you Rorschach112 for responding.

Here is the output

GooredFix v1.3 by jpshortstuff
Log created at 10:28 on 12/12/2008 running Option #1

=====Suspect Goored Entries=====

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"{F664406D-0EAD-4F44-98D8-BEC86D79AA2A}"="C:\Documents and Settings\bob thomas\Local Settings\Application Data\{F664406D-0EAD-4F44-98D8-BEC86D79AA2A}"

ejk4kbdv.default: Extension9=C:\Documents and Settings\bob thomas\Local Settings\Application Data\{F664406D-0EAD-4F44-98D8-BEC86D79AA2A}


C:\Documents and Settings\bob thomas\Local Settings\Application Data\{F664406D-0EAD-4F44-98D8-BEC86D79AA2A}


=====List of possible loading points=====

ejk4kbdv.default: Extension11=C:\Program Files\AVG\AVG8\ToolbarFF

ejk4kbdv.default: Extension10=C:\Program Files\AVG\AVG8\Firefox

ejk4kbdv.default: Extension9=C:\Documents and Settings\bob thomas\Local Settings\Application Data\{F664406D-0EAD-4F44-98D8-BEC86D79AA2A}

ejk4kbdv.default: Extension8=C:\Documents and Settings\bob thomas\Application Data\Mozilla\Firefox\Profiles\ejk4kbdv.default\extensions\{2c7bf5d2-2002-4912-95b2-7c2ee8a9ce7c}

ejk4kbdv.default: Extension7=C:\Documents and Settings\bob thomas\Application Data\Mozilla\Firefox\Profiles\ejk4kbdv.default\extensions\[email protected]

ejk4kbdv.default: Extension6=C:\Documents and Settings\bob thomas\Application Data\Mozilla\Firefox\Profiles\ejk4kbdv.default\extensions\{d57c9ff1-6389-48fc-b770-f78bd89b6e8a}

ejk4kbdv.default: Extension5=C:\Documents and Settings\bob thomas\Application Data\Mozilla\Firefox\Profiles\ejk4kbdv.default\extensions\[email protected]

ejk4kbdv.default: Extension4=C:\Documents and Settings\bob thomas\Application Data\Mozilla\Firefox\Profiles\ejk4kbdv.default\extensions\{8061ddcf-3632-4287-8d8a-133e219ae838}

ejk4kbdv.default: Extension3=C:\Documents and Settings\bob thomas\Application Data\Mozilla\Firefox\Profiles\ejk4kbdv.default\extensions\{49f3fc85-dcfe-4e42-9301-226ebe658509}

ejk4kbdv.default: Extension2=C:\Documents and Settings\bob thomas\Application Data\Mozilla\Firefox\Profiles\ejk4kbdv.default\extensions\[email protected]

ejk4kbdv.default: Extension1=C:\Documents and Settings\bob thomas\Application Data\Mozilla\Firefox\Profiles\ejk4kbdv.default\extensions\{9B65CD8A-70A1-49ff-AB44-A484DBFCC02A}

ejk4kbdv.default: Extension0=C:\Documents and Settings\bob thomas\Application Data\Mozilla\Firefox\Profiles\ejk4kbdv.default\extensions\{3e0e7d2a-070f-4a47-b019-91fe5385ba79}


=====List of possible folders=====

C:\Documents and Settings\bob thomas\Local Settings\Application Data\{F664406D-0EAD-4F44-98D8-BEC86D79AA2A}
C:\Documents and Settings\bob thomas\Local Settings\Application Data\{3248F0A6-6813-11D6-A77B-00B0D0150060}

=====List of possible registry values=====

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 2.0.0.18\extensions]
"Plugins"="C:\Program Files\Mozilla Firefox\plugins"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 2.0.0.18\extensions]
"Components"="C:\Program Files\Mozilla Firefox\components"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"{1d5287d1-8a92-0001-1f31-1cec198018d8}"="C:\Program Files\AVG\AVG8\ToolbarFF"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"{3f963a5b-e555-4543-90e2-c3908898db71}"="C:\Program Files\AVG\AVG8\Firefox"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"{F664406D-0EAD-4F44-98D8-BEC86D79AA2A}"="C:\Documents and Settings\bob thomas\Local Settings\Application Data\{F664406D-0EAD-4F44-98D8-BEC86D79AA2A}"
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#5
Rorschach112

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Hello

Please double-click Goored.exe on your Desktop to run it. Select 2. Fix Goored by typing 2 and pressing Enter. Make sure all instances of Firefox are closed at this point. Type y at the prompt and press Enter again. A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).
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#6
bobthomas

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Hi Rorschach112

I closed ff and ran #2
Here is the output




GooredFix v1.3 by jpshortstuff
Log created at 10:50 on 12/12/2008 running Option #2

=====Goored Deletions=====

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"{F664406D-0EAD-4F44-98D8-BEC86D79AA2A}"="C:\Documents and Settings\bob thomas\Local Settings\Application Data\{F664406D-0EAD-4F44-98D8-BEC86D79AA2A}"
->Deleting value... Done.

ejk4kbdv.default: Extension9=C:\Documents and Settings\bob thomas\Local Settings\Application Data\{F664406D-0EAD-4F44-98D8-BEC86D79AA2A}

->Removing loadpoint... Done.

C:\Documents and Settings\bob thomas\Local Settings\Application Data\{F664406D-0EAD-4F44-98D8-BEC86D79AA2A}
->Emptying folder... Done.
->Deleting folder... Done.


=====List of possible loading points=====

ejk4kbdv.default: Extension11=C:\Program Files\AVG\AVG8\ToolbarFF

ejk4kbdv.default: Extension10=C:\Program Files\AVG\AVG8\Firefox

ejk4kbdv.default: Extension8=C:\Documents and Settings\bob thomas\Application Data\Mozilla\Firefox\Profiles\ejk4kbdv.default\extensions\{2c7bf5d2-2002-4912-95b2-7c2ee8a9ce7c}

ejk4kbdv.default: Extension7=C:\Documents and Settings\bob thomas\Application Data\Mozilla\Firefox\Profiles\ejk4kbdv.default\extensions\[email protected]

ejk4kbdv.default: Extension6=C:\Documents and Settings\bob thomas\Application Data\Mozilla\Firefox\Profiles\ejk4kbdv.default\extensions\{d57c9ff1-6389-48fc-b770-f78bd89b6e8a}

ejk4kbdv.default: Extension5=C:\Documents and Settings\bob thomas\Application Data\Mozilla\Firefox\Profiles\ejk4kbdv.default\extensions\[email protected]

ejk4kbdv.default: Extension4=C:\Documents and Settings\bob thomas\Application Data\Mozilla\Firefox\Profiles\ejk4kbdv.default\extensions\{8061ddcf-3632-4287-8d8a-133e219ae838}

ejk4kbdv.default: Extension3=C:\Documents and Settings\bob thomas\Application Data\Mozilla\Firefox\Profiles\ejk4kbdv.default\extensions\{49f3fc85-dcfe-4e42-9301-226ebe658509}

ejk4kbdv.default: Extension2=C:\Documents and Settings\bob thomas\Application Data\Mozilla\Firefox\Profiles\ejk4kbdv.default\extensions\[email protected]

ejk4kbdv.default: Extension1=C:\Documents and Settings\bob thomas\Application Data\Mozilla\Firefox\Profiles\ejk4kbdv.default\extensions\{9B65CD8A-70A1-49ff-AB44-A484DBFCC02A}

ejk4kbdv.default: Extension0=C:\Documents and Settings\bob thomas\Application Data\Mozilla\Firefox\Profiles\ejk4kbdv.default\extensions\{3e0e7d2a-070f-4a47-b019-91fe5385ba79}


=====List of possible folders=====

C:\Documents and Settings\bob thomas\Local Settings\Application Data\{3248F0A6-6813-11D6-A77B-00B0D0150060}

=====List of possible registry values=====

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 2.0.0.18\extensions]
"Plugins"="C:\Program Files\Mozilla Firefox\plugins"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 2.0.0.18\extensions]
"Components"="C:\Program Files\Mozilla Firefox\components"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"{1d5287d1-8a92-0001-1f31-1cec198018d8}"="C:\Program Files\AVG\AVG8\ToolbarFF"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"{3f963a5b-e555-4543-90e2-c3908898db71}"="C:\Program Files\AVG\AVG8\Firefox"
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#7
bobthomas

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Not sure, but the problem "seems" fixed the few times I checked.

What do I do now?
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#8
bobthomas

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now ff closes down during a search
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#9
Rorschach112

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Perfect :)

Download OTScanIt2.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt2 on your desktop.
  • Open the OTScanIt2 folder and double-click on OTScanIt.exe to start the program. Make sure you close all other programs and don't use the PC while the scan runs.
  • Under File Age at the top, change it from 30 days to 90 days
  • Under Additional Scans check the boxes beside Reg - ColumnHandlers, Reg - Desktop Components, Reg - Disabled MS Config Items, Reg - File Associations, Reg - NetSvcs, Reg - Protocol Filters, Reg - Protocol Handlers, Reg - SafeBoot Minimal, Reg - SafeBoot Network, Reg - Session Manager Settings, Reg - Winsock2 Catalogs, File - Lop Check, File - Purity Scan, Files - Signature Check, and Evnt - EventViewer Logs ( Last 10 Errors).
  • Under Rootkit Search change it to Yes
  • Under the Custom Scans box at the bottom left paste the following in

    %systemroot%\Prefetch\*.* /s
    %systemroot%\system32\drivers\*.dat
    %systemroot%\Temp\bca4e2da.$$$
    %systemroot%\Temp\ed47fa.$
    %systemroot%\Temp\fa56d7ec.$$$
    %systemroot%\System32\antiwpa.dll
    %PROGRAMFILES%\*crack*.
    %PROGRAMFILES%\*keygen*.
    %SYSTEMDRIVE%\*crack*.
    %SYSTEMDRIVE%\*keygen*.
    %SYSTEMDRIVE%\*.zip
    %SYSTEMDRIVE%\*.rar
    %SYSTEMDRIVE%\*.exe
    %SYSTEMDRIVE%\*.dll
    %systemroot%\*.zip
    %systemroot%\*.rar
    %systemroot%\system32\*.zip
    %systemroot%\system32\*.rar
    %PROGRAMFILES%\*.zip
    %PROGRAMFILES%\*.rar
    %PROGRAMFILES%\*.exe
    %PROGRAMFILES%\*.dll
    %DESKTOP%\*.zip
    %DESKTOP%\*.rar
    %DESKTOP%\*.exe
    %PROGRAMFILES%\Common Files\*.*
    %PROGRAMFILES%\Common Files\*bak*.
    %systemroot%\SYSTEM32\*bak*.
    %PROGRAMFILES%\*bak*.
    %USERNAME%\*.zip
    %USERNAME%\*.rar
    %USERNAME%\*.exe
    %USERPROFILE%\*.zip
    %USERPROFILE%\*.rar
    %USERPROFILE%\*.exe
    %ALLUSERSPROFILE%\*.zip
    %ALLUSERSPROFILE%\*.rar
    %ALLUSERSPROFILE%\*.exe
    %APPDATA%\*.zip
    %APPDATA%\*.rar
    %APPDATA%\*.exe
    %ALLUSERSSTARTMENU%\*.zip
    %ALLUSERSSTARTMENU%\*.rar
    %ALLUSERSSTARTMENU%\*.exe
    %ALLUSERSSTARTUP%\*.zip
    %ALLUSERSSTARTUP%\*.rar
    %ALLUSERSSTARTUP%\*.exe
    %ALLUSERSPROGRAMS%\*.zip
    %ALLUSERSPROGRAMS%\*.rar
    %ALLUSERSPROGRAMS%\*.exe
    %ALLUSERSAPPDATA%\*.zip
    %ALLUSERSAPPDATA%\*.rar
    %ALLUSERSAPPDATA%\*.exe
    %APPDATA%\*.zip
    %APPDATA%\*.rar
    %APPDATA%\*.exe
    %QUICKLAUNCH%\*.zip
    %QUICKLAUNCH%\*.rar
    %QUICKLAUNCH%\*.exe
    %STARTUP%\*.zip
    %STARTUP%\*.rar
    %STARTUP%\*.exe
    %STARTMENU%\*.zip
    %STARTMENU%\*.rar
    %STARTMENU%\*.exe
    %MYDOCUMENTS%\*.zip
    %MYDOCUMENTS%\*.rar
    %MYDOCUMENTS%\*.exe
    %PROGRAMFILES%\Mozilla Firefox\plugins\*.*
    %PROGRAMFILES%\Internet Explorer\*.*
    %PROGRAMFILES%\Mozilla Firefox\*.zip /s
    %PROGRAMFILES%\Mozilla Firefox\*.rar /s
    %PROGRAMFILES%\Mozilla Firefox\*.exe /s
    %PROGRAMFILES%\Internet Explorer\*.zip /s
    %PROGRAMFILES%\Internet Explorer\*.rar /s
    %PROGRAMFILES%\Internet Explorer\*.exe /s
    %SYSTEMDRIVE%\*.dat
    %SYSTEMDRIVE%\*.sys
    %SYSTEMROOT%\*.dat
    %SYSTEMROOT%\*.sys
    %systemroot%\system32\drivers\*.exe /s
    %systemroot%\system32\drivers\*.zip /s
    %systemroot%\system32\drivers\*.rar /s
    %systemroot%\system\*.exe /s
    %systemroot%\system\*.zip /s
    %systemroot%\system\*.rar /s
    %systemroot%\AppPatch\*.exe /s
    %systemroot%\AppPatch\*.zip /s
    %systemroot%\AppPatch\*.rar /s
    %systemroot%\Cache\*.*
    %systemroot%\Downloaded Program Files\*.*
    %systemroot%\Fonts\*.exe /s
    %systemroot%\Fonts\*.zip /s
    %systemroot%\Fonts\*.rar /s
    %systemroot%\Fonts\*.dll /s
    %systemroot%\Help\*.exe /s
    %systemroot%\Help\*.zip /s
    %systemroot%\Help\*.rar /s
    %systemroot%\Tasks\*.*
    %APPDATA%\*.sys
    %systemroot%\system32\serauth1.dll
    %systemroot%\system32\serauth2.dll
    %systemroot%\system32\sysaudio.sys
    %PROGRAMFILES%\*TinyProxy*.
    %PROGRAMFILES%\Bitlord\Downloads\*.zip /s
    %PROGRAMFILES%\Bitlord\Downloads\*.rar /s
    %PROGRAMFILES%\Bitlord\Downloads\*.exe /s
    %PROGRAMFILES%\Bitlord\Downloads\*crack*.
    %PROGRAMFILES%\Bitlord\Downloads\*keygen*.
    %PROGRAMFILES%\eMule\Incoming\*.zip /s
    %PROGRAMFILES%\eMule\Incoming\*.rar /s
    %PROGRAMFILES%\eMule\Incoming\*.exe /s
    %PROGRAMFILES%\eMule\Incoming\*crack*.
    %PROGRAMFILES%\eMule\Incoming\*keygen*.
    HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla|extensions /rs




  • Now click the Run Scan button on the toolbar. Make sure not to use the PC while the program is running or it will freeze.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Use the Add Reply button and post the information back here in an attachment. I will review it when it comes in. The last line is < End of Report >, so make sure that is the last line in the attached report.


Make sure you attach the report in your reply. If it is too big to upload, then zip the text file and upload it that way
  • 0

#10
bobthomas

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ok Ill be back in a while
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#11
bobthomas

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something came up

AVG Resident shield POPed up for Trojan horse Generic9.ACFR asking me to HEAL MOVETOVAULT IGNORE
I did nothing yet unless you tell me to, it is still on my desktop waiting.

attached is the OTscanit.txt

Attached Files


  • 0

#12
Rorschach112

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Hello

Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference. Much of our fix will be done in Safe mode, and you will be unable to access this thread at that time. If you have questions at any point, or are unsure of the instructions, feel free to post here and ask for clarification before proceeding.


Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum.





Start OTScanIt2. Copy/Paste the information in the quotebox below into the panel where it says "Paste fix here" and then click the Run Fix button.

[Kill Explorer]
[Unregister Dlls]
[Registry - Safe List]
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YN -> {8041E642-8CFC-4720-BC9D-D2DB8904286F} [HKLM] -> %ProgramFiles%\QdrDrive\QdrDrive12.dll [BndFibu7 IE Helper]
< Internet Explorer ToolBars [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\
YN -> WebBrowser\\"{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}" [HKLM] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> WebBrowser\\"{C4069E3A-68F1-403E-B40E-20066696354B}" [HKLM] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> "" -> []
YN -> "FaxCenterServer" -> ["C:\Program Files\\Lexmark Fax Solutions\fm3032.exe" /s]
YN -> "Google Desktop Search" -> ["C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup]
< Run [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> "DellSupport" -> ["C:\Program Files\Dell Support\DSAgnt.exe" /startup]
< Winlogon settings [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
*UserInit* -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\\UserInit
YY -> C:\WINDOWS\system32\mgmrwmrv.exe -> %SystemRoot%\system32\mgmrwmrv.exe
< Winlogon settings [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
< Winlogon settings [HKEY_CURRENT_USER] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
*UserInit* -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\\UserInit
YY -> C:\WINDOWS\system32\mgmrwmrv.exe -> %SystemRoot%\system32\mgmrwmrv.exe
< Winlogon settings [HKEY_CURRENT_USER] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
< MountPoints2 [HKEY_CURRENT_USER] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2
YN -> \E\Shell\AutoRun\command\\"" -> E:\LaunchU3.exe [E:\LaunchU3.exe -a]
[Registry - Additional Scans - Safe List]
< Protocol Handlers [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\
YN -> ic32pp:{BBCA9F81-8F4F-11D2-90FF-0080C83D3571} [HKLM] -> %SystemRoot%\wc98pp.dll[Reg Error: Value does not exist or could not be read.]
[Files/Folders - Created Within 90 Days]
NY -> 1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
NY -> 1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp
NY -> GooredFix.exe -> %UserProfile%\Desktop\GooredFix.exe
NY -> HiJackThis.exe -> %UserProfile%\Desktop\HiJackThis.exe
[File - Lop Check]
NY -> Viewpoint -> C:\Documents and Settings\All Users\Application Data\Viewpoint
[File - Purity Scan]
NY -> ?ymantec -> C:\WINDOWS\Ѕymantec
NY -> ?ymantec -> C:\WINDOWS\Ѕymantec\Ѕymantec
[Empty Temp Folders]
[Start Explorer]
[Reboot]


The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here

I will review the information when it comes back in.
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#13
bobthomas

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what about the popup?
Trojan horse Generic9.ACFR
should I Heal, Move to vault or Ignore?
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#14
Rorschach112

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Ignore it
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#15
bobthomas

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Ok, thank you now proceeding
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