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photo gallery can't open this picture or video. This file format i
MegNgHaM
post Jul 7 2009, 11:22 AM
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I accidently deleted all my pictures off my digital camera. I downloaded ZAR digiatl recovery. Everything seemed to work fine, and it said it found my images. How ever when i would go to my photo gallery to view the images it just says "Photo gallery can't open this picture or video. This file format is not supported, or you don't have the latest updates to Photo Gallery."
What do I do?!
Thanks!!!
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123Runner
post Jul 7 2009, 02:29 PM
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Hi and welcome to Geeks to go.
I have used ZAR a few times and it has worked well.
What is the extension that is on the photos? Such as bmp, tiff, jpec, etc
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MegNgHaM
post Jul 7 2009, 03:44 PM
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hi thanks, i think it is jpg
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123Runner
post Jul 7 2009, 04:09 PM
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Can you right click on the file and choose "open with" and then try Photo Gallery?
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MegNgHaM
post Jul 7 2009, 04:13 PM
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it just gives me the same message
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123Runner
post Jul 9 2009, 01:43 AM
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Need to know for sure what the extension is on the file.
In windows explorer....go to view and look at the details.

Try right clicking the file and open with and choose another program like windows picture and fax viewer or microsoft photo editor.
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