please help! [RESOLVED], computer shuts down... |
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please help! [RESOLVED], computer shuts down... |
Sep 1 2006, 04:56 AM
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#1
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New Member ![]() Posts: 3 OS: windows xp |
hello there... i am new to this site, and i am hopeing you guys/gals can help me. i am not computer literate..but have learned a lot lately.. so be patient with me pleas... i may use wrong terms..or not know exactly where to look for things... but i am quick to learn...
anyway, my computer has a problem... a big issue... it started when i recently tried to copy a disk/ burn it... and the computer shut down... further investigation has revealed a few viruses... heaps of cookies.. which i managed to remove using AVG, XoftSpySE, and Regcure. the computer still crashes... and takes a few attempts to reboot, sometimes coming up with a page asking if i want to go into safemodes etc.. sometimes coming up "overclocking unsucessfull". anyway, i have also tried to load a few other programs to search for problems, and it crashes during the scans.. most recently i tried ewido anti-spyware.. and yep, it shut down again. anyway i have read about this highjack this thread info and thought i should try it.. so here goes... the report....hope you can help me... luke Logfile of HijackThis v1.99.1 Scan saved at 6:55:25 PM, on 1/09/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\Program Files\ewido anti-spyware 4.0\guard.exe C:\WINDOWS\Explorer.EXE C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\Program Files\Lexmark P910 Series\lxbymon.exe C:\Program Files\Lexmark P910 Series\ezprint.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\QuickTime\qttask.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\ewido anti-spyware 4.0\ewido.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\lxbycoms.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\wuauclt.exe C:\Highjackthis\hijackthis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.arrowcomputers.com.au R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" O4 - HKLM\..\Run: [LXBYCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBYtime.dll,_RunDLLEntry@16 O4 - HKLM\..\Run: [lxbymon.exe] "C:\Program Files\Lexmark P910 Series\lxbymon.exe" O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark P910 Series\ezprint.exe" O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe" O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: Arrow - {6814E355-8B53-4E1E-AFF0-048EAC778CEC} - http://www.arrowcomputers.com.au (file missing) (HKCU) O14 - IERESET.INF: START_PAGE_URL=http://www.arrowcomputers.com.au O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1124074715828 O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing) O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: lxby_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbycoms.exe |
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Sep 1 2006, 07:47 AM
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#2
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![]() Malware Surgeon with a shaky scalpel Posts: 15,101 From: Worcestershire, England OS: Win98, Windows XP Professional SP2, Vista |
Hello Luke and welcome to Geeks To Go
Your problem does not sound like a malware problem. It is however, typical of overheating and the chances are that your CPU fan is not working or has a lack of cool air flow. Whilst you are here, we can clean up your log, but then you should post over in the hardware forum when someone will take over and find the problem. Rescan with HijackThis. Close all programmes leaving only HijackThis running. Place a checkmark or tick against the following: R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = O9 - Extra button: Arrow - {6814E355-8B53-4E1E-AFF0-048EAC778CEC} - http://www.arrowcomputers.com.au (file missing) (HKCU) O14 - IERESET.INF: START_PAGE_URL=http://www.arrowcomputers.com.au O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing) Click on Fix Checked when finished and exit HijackThis. The deletion of the items above will have no effect on your problem. |
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Sep 1 2006, 09:24 AM
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#3
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New Member ![]() Posts: 3 OS: windows xp |
thanks for the advice... have done what you said in regards to running the highjack this program..and ticking those settings. i will post this in the other section now... thanks for the help
luke |
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Sep 1 2006, 09:53 AM
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#4
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![]() Malware Surgeon with a shaky scalpel Posts: 15,101 From: Worcestershire, England OS: Win98, Windows XP Professional SP2, Vista |
No Problem, I hope you get the problem sorted out.
Good luck! |
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Sep 2 2006, 08:14 AM
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#5
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New Member ![]() Posts: 3 OS: windows xp |
all fixed... major dust clogging was the problem, causing overheating shutdown....thanks for the advice..
luke |
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Sep 2 2006, 08:16 AM
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#6
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![]() Malware Surgeon with a shaky scalpel Posts: 15,101 From: Worcestershire, England OS: Win98, Windows XP Professional SP2, Vista |
I sometimes get it right!
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Sep 12 2006, 02:13 AM
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#7
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![]() Malware Surgeon with a shaky scalpel Posts: 15,101 From: Worcestershire, England OS: Win98, Windows XP Professional SP2, Vista |
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic. |
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