svchost causing 100% cpu usage [CLOSED]

Hello and welcome to GeeksToGo. My name is Kat, and I will be helping you. You should either print these instructions, or save them to a Notepad file on your desktop for easy access.

The first thing I need you to do it to turn OFF your WinPatrol protection until we are finished. Having it running while doing the fix(es) can interfere, causing us to have to work harder at cleaning you up!


The second thing to do is to UNINSTALL Logitech's Desktop Messenger via Start>Control Panel>Add and Remove programs. That will get rid of all those 018 lines in your HJT log. The messenger is NOT needed for your hardware to work properly, and it actually will hog up a LOT of resources!

ok, ON with the fix!


1. Go to Start | Run

Then type services.msc

This will lauch a new window, scroll down on the list and search for CyberArmorRunService

Right click on this entry and select stop

Now right click and select properties, you will get new box with tabs.
In the General Tab, look for Start Up Type: in the drop down box select Disabled

Click Apply then OK and close out of the console.

Reboot into SafeMode and do the following:

Open HJT and click the "Open misc tools" section. Then click "Delete an NT service". In the text box paste or type CyberArmorRunService and click OK. Then let the machine reboot!



2. Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

Please download Nailfix from here:
Nailfix.zip
If this link is not working, please download it from here.
NailFix.exe
Unzip or save it to the desktop but please do NOT run it yet.

3. Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
SafeMode Help


4. Once in SafeMode, please double-click on Nailfix.cmd.
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

5. Then please run Ewido, and run a full scan. Save the scan log file from the scan.

6. Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

O4 - HKLM\..\Run: [CyberArmorLoader] pcsldr.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensave.../sinstaller.cab

O20 - AppInit_DLLs: cahooknt.dll

O23 - Service: CyberArmor Run Service (CyberArmorRunService) - Unknown owner - C:\PROGRA~1\CYBERA~1\casvc.exe

Now close all windows other than HiJackThis, then click Fix Checked.

Please remove these entries from Add/Remove Programs in the Control Panel(if present):

Viewpoint
CyberArmor Run Service

Please note any other programs that you dont recognize in that list in your next response

Please delete these folders using Windows Explorer(if present):

C:\Program Files\CyberArmor Run Service
C:\Program Files\Viewpoint

Please delete these files using Windows Explorer(if present):

**Do a search for the following by using Start>Search ... and make sure you check the boxes to search hidden files, system files, etc:
cahooknt.dll

After that, Reboot.

7. After the above is complete, please make a reply here by using the "AddReply" button. I need to see a copy of the Ewido log, along with a fresh HijackThis log.

Hi Kat,
Thanks for your reply. I had almost given up and had not checked back. I have done some additional work since my first post. I will repeat your steps as there is still something up.

It will be a few days until I get a chance to do all this again. Please don't forget about me.

Edwino's free period has expired and I guess I need to buy it. A worthy product is worth the money. Which brings me to the question..if I submit a donation does that go directly to you? That would be nice for you if it did. I plan on making a donation when everything is set.

You get the free juggling lessons too!

Hello again! Go ahead and do the steps when you can, and then post a fresh HijackThis log here in a reply so I can take a look at where we're at!
IMO, Ewido *IS* worth the money. I purchased it myself. however...you CAN still use it totally. You ONLY lose the "automatic update" feature...you can still manually update it each time you wish to run it.

Make sure you run Ewido in SAFE MODE, please..and don't "multi task" while it's running. Please do not open ANY other programs, files or folders while Ewido does it's scan.

Yes, donations through the link in my signature come directly to me. I never expect any, so please don't think that would change the way I help you! You will continue to get the best I have to offer either way!

Completed!

Logfile of HijackThis v1.99.1
Scan saved at 11:24:53 PM, on 7/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
c:\program files\comcast\security manager\app\CurtainsSysSvcNt.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\NICServ.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Comcast\Security Manager\app\Prism.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Works\WksSb.exe
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\System32\khooker.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\WPC54Cfg.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Documents and Settings\gwhite\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.boston.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\AUserInit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Merriam-Webster Online BHO - {5ADA9CAC-04F9-4DD2-ABFD-74D673BE8624} - C:\WINDOWS\_MWOLTB.DLL
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: AuthBHO.cBHO - {A4D90779-6CB2-4752-83C2-A2AB4D9A672D} - C:\Program Files\Comcast\Security Manager\app\AuthBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Merriam-Webster Online - {B7B76DD6-B6F0-4443-AF81-6A3ECF12A57D} - C:\WINDOWS\_MWOLTB.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Security Manager Popup Blocker - {64634180-B0EA-48B6-82B7-9620D33362C1} - C:\Program Files\Comcast\Security Manager\app\AuthBHO.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Wireless-G Notebook Adapter with SpeedBooster Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\Startup.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: MWOL &Dictionary - res://C:\WINDOWS\_MWOLTB.DLL/23/219
O8 - Extra context menu item: MWOL &Thesaurus - res://C:\WINDOWS\_MWOLTB.DLL/23/220
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: upload.comcast.net
O15 - Trusted Zone: http://online.firstusa.com
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {3BA494B1-D507-4C11-9BDA-D47E1A65DFCF} (Confidence Online Enterprise Edition) - https://dbrasweb-ny1...db.com,CT=java
O16 - DPF: {3CF32649-D1C0-4F42-AB44-ED284748920B} (Merriam-Webster Online Toolbar) - http://www.merriam-w.../webinstall.cab
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://simcity.ea.co...date/EARTPX.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfi...ll/gtdownls.cab
O16 - DPF: {C36661D7-3590-45B1-80B5-520839E94DAD} (MaxisSimCity4PatcherX Control) - http://simcity.ea.co...ty4PatcherX.cab
O16 - DPF: {CA797B15-445F-4AA9-9828-8A88502F560F} (Uninstall Control) - http://www.worldwinn...d/uninstall.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Curtains for Windows System Service (CurtainsSysSvc) - Authentium, Inc. - c:\program files\comcast\security manager\app\CurtainsSysSvcNt.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NICSer_WPC54GS - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\NICServ.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

here is the edwino log

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:07:08 PM, 7/14/2005
+ Report-Checksum: 6A65243E

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\ins -> Spyware.WebRebates : Cleaned with backup
HKU\S-1-5-21-2888137882-2669302297-488748980-1006\Software\Microsoft\Internet Explorer\Extensions\{6685509E-B47B-4f47-8E16-9A5F3A62F683} -> Spyware.MoneyMaker : Cleaned with backup
HKU\S-1-5-21-2888137882-2669302297-488748980-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{01F44A8A-8C97-4325-A378-76E68DC4AB2E} -> Spyware.IEPlugin : Cleaned with backup
HKU\S-1-5-21-2888137882-2669302297-488748980-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6685509E-B47B-4F47-8E16-9A5F3A62F683} -> Spyware.MoneyMaker : Cleaned with backup
HKU\S-1-5-21-2888137882-2669302297-488748980-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-59D4-4008-9058-080011001200} -> Spyware.VX2 : Cleaned with backup
HKU\S-1-5-21-2888137882-2669302297-488748980-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0007522A-2297-43C1-8EB1-C90B0FF20DA5} -> Spyware.ShopNav : Cleaned with backup
HKU\S-1-5-21-2888137882-2669302297-488748980-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{002EB272-2590-4693-B166-FBD5D9B6FEA6} -> Spyware.MultiMPP : Cleaned with backup
HKU\S-1-5-21-2888137882-2669302297-488748980-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{01F44A8A-8C97-4325-A378-76E68DC4AB2E} -> Spyware.IEPlugin : Cleaned with backup
HKU\S-1-5-21-2888137882-2669302297-488748980-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{36A59337-6EEF-40AE-94B1-ED443A0C4740} -> Spyware.BetterInternet : Cleaned with backup
HKU\S-1-5-21-2888137882-2669302297-488748980-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{4A2AACF3-ADF6-11D5-98A9-00E018981B9E} -> Spyware.NewDotNet : Cleaned with backup
HKU\S-1-5-21-2888137882-2669302297-488748980-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6685509E-B47B-4F47-8E16-9A5F3A62F683} -> Spyware.MoneyMaker : Cleaned with backup
HKU\S-1-5-21-2888137882-2669302297-488748980-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EEF29D20-9A47-4657-ADF7-283EC2504001} -> Spyware.i-Lookup : Cleaned with backup
:mozilla.81:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.82:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.83:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.84:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.85:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.96:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.101:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
:mozilla.102:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
:mozilla.103:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Spylog : Cleaned with backup
:mozilla.107:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.108:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.109:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.110:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.113:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.118:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Adserver : Cleaned with backup
:mozilla.119:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Adserver : Cleaned with backup
:mozilla.124:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Overture : Cleaned with backup
:mozilla.125:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Overture : Cleaned with backup
:mozilla.143:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Overture : Cleaned with backup
:mozilla.145:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
:mozilla.149:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
:mozilla.153:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Fastclick : Cleaned with backup
:mozilla.161:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Valueclick : Cleaned with backup
:mozilla.162:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Valueclick : Cleaned with backup
:mozilla.174:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Qksrv : Cleaned with backup
:mozilla.175:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Qksrv : Cleaned with backup
:mozilla.211:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Bridgetrack : Cleaned with backup
:mozilla.219:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Webtrendslive : Cleaned with backup
:mozilla.227:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Matchcraft : Cleaned with backup
:mozilla.241:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.242:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.243:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.244:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.81:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.82:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.83:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.84:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.85:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.96:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.101:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
:mozilla.102:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
:mozilla.103:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Spylog : Cleaned with backup
:mozilla.107:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.108:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.109:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.110:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.113:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.118:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Adserver : Cleaned with backup
:mozilla.119:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Adserver : Cleaned with backup
:mozilla.124:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Overture : Cleaned with backup
:mozilla.125:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Overture : Cleaned with backup
:mozilla.143:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Overture : Cleaned with backup
:mozilla.145:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
:mozilla.149:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
:mozilla.153:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Fastclick : Cleaned with backup
:mozilla.161:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Valueclick : Cleaned with backup
:mozilla.162:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Valueclick : Cleaned with backup
:mozilla.174:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Qksrv : Cleaned with backup
:mozilla.175:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Qksrv : Cleaned with backup
:mozilla.211:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Bridgetrack : Cleaned with backup
:mozilla.219:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Webtrendslive : Cleaned with backup
:mozilla.227:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Matchcraft : Cleaned with backup
:mozilla.241:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.242:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.243:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.244:C:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\rm47k1ua.default\cookiesnew.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
C:\System Volume Information\_restore{90AC6B72-E1CF-4B78-AB99-3A41731FE67B}\RP320\A0079178.exe -> Heuristic.Win32.Dialer : Cleaned with backup
C:\System Volume Information\_restore{90AC6B72-E1CF-4B78-AB99-3A41731FE67B}\RP322\A0079260.dll -> Spyware.Comet : Cleaned with backup
C:\System Volume Information\_restore{90AC6B72-E1CF-4B78-AB99-3A41731FE67B}\RP357\A0134320.exe -> Adware.BetterInternet : Cleaned with backup


::Report End

I still get 100% cpu usage from svchost but I only need to delete it once in task manager and it does not come back.

I just realized I did not have C:drive selected when searching for cahookne.dll.

I did another search and found it, deleted it. This was after I was out of safe mode and had connected to the internet. SHould I repeat any steps?

Thanks for your help Kat. I see you are from Central Ill. I grew up in Heyworth. Know where that is?

Thanks again.

Your log is clean now, and free of malware. Are there any other problems, other than the 100% CPU usage?? If not, I can suggest several "optional" removals that might free up some of your space/resources.

Here are the optionals I recommend removing, and their descriptions. As you can see, NONE of them are needed, and ALL of them can be causing your system resources tremendously.


O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
We are against all programs which look for updates and/or update your software in the background, for one reason only : updates are sometimes worse than the present version !

O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
Microsoft Works Portfolio which comes as part of Microsoft Works 6 or later. Portfolio enables you to drag documents from the Internet into the modules of Microsoft Works

O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
SiS Keyboard Daemon. System Tray utility which gets installed by the drivers of the latter day SiS VGA cards. Can cause errors at startup and isn't required

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
For a start, on many PCs EVNTSVC/REALSCHED slows down boot-ups unacceptably, using up to 90% of CPU time at times.

O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
We always recommend against having any software updating itself automatically, even if it prompts the user before applying updates. Stay in control of your PC and disable this task

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
Given the extremely simple functionality of this Tray icon, it is a totally unreasonable resource hog – it has been measured to use as much as 1.5Mb of memory at times.

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
Unless you are designing jobs to print using Adobe and you know about colour calibration, this feature will be of little use to you, so you might as well disable it.


To remove these from automatically starting up, open HijackThis and scan for a log. Place a check next to the entries you choose to disable, and then click "Fix".


Also, try this, as well, to free up some space:

Download CleanUp
Install the program.
Running CleanUp

• Start CleanUp
• When CleanUp starts go to the Options button (right side of CleanUp screen)
• Uncheck cookies
  Note: This is optional, if you leave the box checked it will remove all of your cookies, at this point removing cookies is a good idea.
• Click OK
• Then click on the CleanUp button. This will take a short while, let it do its thing.
• When asked to reboot system select No
• Close CleanUp

Please post back and let me know how things are working now! IF this doesn't solve it, we WILL find what does!

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.