[ross_s_cfc]

i got a spyware alert whilst browsing online 4 comand prompt boxes opened up my entire system froze so i switched my comp of

tried to reboot and my comp just keeps re-starting , occasionally it will load as far as my desktop but then i get a windows start up message saying it has encountered problems and has to close

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Hi ross_s_cfc...

OUCH!...that don't sound good...Will your machine boot into Safe Mode? (tap the F8 key during boot up and choose the Safe Mode option you want from the list). Try the option for "Last known good configuration" and see if it wll load to Windows.

wannabe1

[wannabe1]

Hi ross_s_cfc...

OUCH!...that don't sound good...Will your machine boot into Safe Mode? (tap the F8 key during boot up and choose the Safe Mode option you want from the list). Try the option for "Last known good configuration" and see if it wll load to Windows.

wannabe1

[ross_s_cfc]

should have mentioned i had already tried that just does the same thing ,

i think maybe my start up has been corrupted ...

i have managed to install windows again on another partition is there anyway to acces the other one and transfer my documents over

Edited by ross_s_cfc, 28 February 2006 - 05:42 PM.

[Retired Tech]

This is a reason why XP restarts

Windows XP logon screen does not appear and the computer continuously restarts

SYMPTOMS

When you start your computer, the Microsoft Windows XP startup screen appears, and then the computer may restart. The Windows XP logon screen does not appear.

CAUSE

This issue may occur if the Kernel32.dll file is missing or damaged.

RESOLUTION

To resolve this issue, use the Windows Recovery Console to extract a new copy of the Kernel32.dll file from the original Windows XP CD. To do this, follow these steps:

1. Start the Recovery Console. If you do not have the Recovery Console installed, start it from the Windows XP CD.

To do this, follow these steps:

a. Insert the Windows XP CD, and then restart the computer. If you are prompted, select any options that are required to start from the CD.

b. When the text-based part of the Setup program starts, follow the instructions that appear on your screen. To select the repair or recover option, press R.

c. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the recovery console.

d. When you are prompted, type the Administrator password.

2. At the command prompt, type cd system32, and then press ENTER.

3. Type ren kernel32.dll kernel32.old, and then press ENTER.

4. Type map, and then press ENTER.

5. Note the drive letter that is assigned to the CD-ROM drive that contains the Windows XP CD. It is appears in a format that is similar to the following format:

D: \Device\CdRom0


6. Type the following command, and then press ENTER:

expand drive\i386\kernel32.dl_

Where drive is the drive letter of the CD-ROM drive that contains the Windows XP CD).

For example, type:

Expand d:\i386\kernel32.dl_

Note Include the underscore character after the "L" in Kernel32.dl_.

You receive the following message: Kernel32.dll
1 file(s) expanded.


7. Type exit. The computer restarts.

8. Remove the Windows XP CD, and then start the computer as you regularly do.

APPLIES TO
Microsoft Windows XP Professional Edition
Microsoft Windows XP Home Edition

[wannabe1]

Your best option at the moment is to do as Keith suggested and get the original installation back up and running. Give that a go and let us know how you fare. Setting things up the way you have it now may lead to problems on down the road.

wannabe1