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Computer Boots Up Distorted, Mouse Poofed


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#76
Certifiably Blonde

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Nope...should I put the disk in to reload the program?
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#77
wannabe1

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Yes...reinstall the mouse software. If that doesn't work, the rodent may have died. :tazz:

I've got to step out for a bit, but will check back when I return...possibly a couple of hours.

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#78
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Great ..thank you again wannabe1...ill see what I can do with this...take care.

Im not sure if the rodent is dead...basically because I tried another USB regular corded Logitech and it doesnt work either....only this darn pinmouse with rollerball works...isnt that frustrating...

Have a wonderful day!

Edited by Certifiably Blonde, 06 March 2006 - 11:17 AM.

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#79
wannabe1

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Are the USB ports woring? Let's look in Device Manager. Right click "My Computer", choose "Properties", and click on the "Device Manager" tab. Look clear at the bottom of the list. Are there any yellow ? or ! ?
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#80
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hmm....ok...a few yellow !'s

They are at...

Logitech Compatible Mouse PS/2
Other Logitech Mouse PS/2
PS/2 Compatible Mouse Port
VIA Tech 3038 PCI to USB Universal Host Controller
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#81
wannabe1

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VIA Tech 3038 PCI to USB Universal Host Controller

There's the USB problem... :tazz:

Do you have the cd for your motherboard?

Let's see if we can get Windows to reinstall the USB first. Go to Device Manager to the USB entry with the ! by it. Right click on the device and select "Remove"...accept the change. Now reboot and see if Windows will detect and reinstall the device.
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#82
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CD for my motherboard...um...would that be the ASUS VIA Chipset Series Support CD?

VIA Tech 3038 PCI to USB Universal Host Controller <this one?

Edited by Certifiably Blonde, 06 March 2006 - 04:09 PM.

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#83
wannabe1

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Yup...that one! Install that one and see if your USB works.
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#84
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ok..but I have 5 USB ports..so it may take awhile?
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#85
wannabe1

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They should all install at once. Should only take a couple of minutes.
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#86
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Sooo should I remove all 5 from the Device Manager or just the one with the yellow !

Cos when I remove just the one with the yellow ! and reboot ...it comes up the same.
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#87
wannabe1

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Have you run the installer cd? If not, just put the ASUS cd in the cd-rom drive and run the motherboard driver installer from cd.
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#88
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ummm...no, I thought we were trying it this way?n Should I have been deleting all 5 USB ports from the device manager?

Edited by Certifiably Blonde, 06 March 2006 - 04:53 PM.

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#89
wannabe1

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Go ahead and run the installer first so the drivers are onboard... :tazz:
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#90
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ok..here goes...(i booted up the old laptop to keep in touch)
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