[gerryf]

When hijack pops up in notepad, click FILE > SAVE AS
hijack.txt

attach that

[Advertisements]

Hello there.

[ssmith20]

Hello there.

[ssmith20]

had to change the file name to .txt, there we go.

Attached Files

•  hijackthis.txt   6.61KB   147 downloads

[gerryf]

download the attached file, unzip and run

Under IE tab, make sure "Allow scripting of Internet Explorer Webbrowser
control" is ALLOWED."

Is it?

If not, go into Internet Explorer > Tools > Internet Options > Security




choose Custom Level.
Settings should be as follows

Download signed ActiveX controls: Allowed
Download unsigned ActiveX controls: Prompt
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Prompt
Allow scripting of Internet Explorer Webbrowser control: Allowed
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

Attached Files

•  WGADiag2.zip   291.43KB   202 downloads

[ssmith20]

What to do??

[gerryf]

download the file, then follow instructions

[ssmith20]

Well, this will sound strange. Went out and made the changes you suggested, but then could not load the windows update page, due to active x being disabled. I know that sounds strange because everything was either enabled or prompt. So, I reset them back to medium, which is what I had them at before. Now when I go to Windows Update it no longer forces me to download the Genuine Advantage Tool.
.
I do not see any high priority updates at this time. I can see several other updates, which are browsable. It appears that this issue may heave been resolved. I appreciate your help. Thank You very much.

[ssmith20]

Still out there?

[gerryf]

It seems pretty clear that windows genuine advantage was installed (since it was in add/remove)

Changing things and setting them back to defaults seems to have inclogged the issue, so I would just be happy and move on.

Unfortunately, even though it is the second Tuesday of the month (MS's regular critical update update day), there are not any today

http://www.microsoft...&displaylang=en

see if you can download the above uphclean tool

if it does, I'd say we got lucky and cross our fingers

[Ozgeek]

download the file, then follow instructions

I had the same, or a similar problem. I could not download the validation tool to a genuine windows PC. Today, I spent 45 minutes of my life with Microsloth support and got nowhere.

At the end of that time, after trying many options, downloading and applying patches sent by MS, I still couldn't download the WGA. They suggested I uninstall my antivirus in the hope that would work. I was reluctant to do that because it was a paid download without re-download rights.

I applied gerryf's file and instructions. Worked straight away.

Many, many thanks Gerry. If you ever feel tempted to apply to MS for a job, I would be happy to provide a refererence.