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Operating System won't start up


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#46
VenusLily

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Now that is the answer I wanted to hear... ya'll are wonderful.. I don't have one at my work, I have someone on their way.. are the previous steps okay to do, or do we need to wait for gerryf?
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#47
dsenette

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i'd like to wait for gerry...ive me a second
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#48
gerryf

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doing the above will certainly not hurt and may help, but in most cases, windows safe mode hangs on the driver it is loading, and the driver list is updated after the driver starts

so, my point is, that mup.sys probably is loading and it is the next driver...AGP440.SYS...that is hanging

I need to go back and re-read the beginning of this thread
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#49
dsenette

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if it is agp440.sys this may help...also in recovery console

http://support.micro...kb/324764/en-us
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#50
gerryf

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do we still not know what the motherboard is?

Also, when your boot screen appears, does it list the motherboard--some do
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#51
gerryf

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also, do you know if you hsve nero burning rom, cd burning software
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#52
VenusLily

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I don't think he has that burning software on his comp, but I have it on my work computer.....

I have an Nvidia Nforce 2 motherboard.. I can give you the numbers on it if you need them.. and also an XTASY ATI graphics card... my friend arrived with an XP cd that I can use.. should I go ahead and try it?
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#53
VenusLily

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Another thing.. I can't figure out what the administrator password is.... I tried everything.. is that going to affect recovery?
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#54
dsenette

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did you try nothing?
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#55
gerryf

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model numbers would be good

I could download the manual and see if we have the proper settings

I bring up the NERO software because a component of it can render Safe mode inoperable

the password, if this is windows XP home, is blank

just hit enter
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#56
VenusLily

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Also, after reading the symptoms in the link given by dsenette I totally agree with you gerry that it is propably the agp440....everything listed has occured to my comptuer... I wouldn't have let scandisk run if I knew then what I know now... *sniff, sniff*.....
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#57
gerryf

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and go ahead with what dsenette suggested....try the mups step first.

then report back

then we will decide on the agpdriver
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#58
VenusLily

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it's XP Professional service pack 1

The numbers are:
N2U400-A REV: 1.0
15-K31-011000
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#59
VenusLily

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When my comp first starts.. the Nvidia Nforce is displayed on the bottom with the following numbers 6a61be19c-00 I hope that helps
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#60
gerryf

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For future reference, this is an ECS N2U400-A

http://www.ecsusa.co...s/n2u400-a.html

Do you, or do you not have a separate audio card in the machine at this point?
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