Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Doing a restore


  • Please log in to reply

#1
pahjnh

pahjnh

    New Member

  • Member
  • Pip
  • 2 posts
Hi everyone,
I am new at this so I will try to explain my problem. I have been having numerous erros on my computer and I want to do a restore, however, when I go to the Control Panel and try to do the restore from there I receive an error msg. It says that the progrom has encountered a problem and must close. Is there some other way that I can do a restore?

pahjnh
  • 0

Advertisements


#2
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
you could try the following

Start the System Restore tool at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a command prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:


%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click the following article number to view the article in the Microsoft Knowledge Base:

http://support.micro....com/kb/315222/


A description of the Safe mode boot options in Windows XP

<credit for canned speach = Keith>
  • 0

#3
pahjnh

pahjnh

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
I tried your suggestion and I got the same error "Application encountered a problem and must close"
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP