[gerryf]

oh...that is not good.


Start > help and support > undo changes with system restore

Do you have any system restore points that you can roll back to?

Here is what I think is going on...I believe your registry is corrupt..running a system restore might overwrite the corrupted key with an earlier copy.

When did this error begin?

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I figured it out. Under the two types of files that were not working, I right click the permissions on each one and I added the Administrator, CREATOR OWNER, Power Users, SYSTEM and Users to the permissions and set the rules for each individual one according to an example that i got from the permissions set for mpg files. All is good. Thanks for your help as I could no have done this without your assistance.

I am however concerned about your most recent comment that i may have a corrupt registry, even though I was able to fix this, do you believe this is still a possibility?

[carterclone]

I figured it out. Under the two types of files that were not working, I right click the permissions on each one and I added the Administrator, CREATOR OWNER, Power Users, SYSTEM and Users to the permissions and set the rules for each individual one according to an example that i got from the permissions set for mpg files. All is good. Thanks for your help as I could no have done this without your assistance.

I am however concerned about your most recent comment that i may have a corrupt registry, even though I was able to fix this, do you believe this is still a possibility?

[gerryf]

?? you said you could not add a user?

[carterclone]

Under the permissions screen I had to go to ADVANCED --->OWNER where i noticed there was no "CURRENT OWNER OF THIS ITEM" listed. I listed the administrator then i was able to add users.

[gerryf]

ohhh

I would still say that something damaged the registry--the security descriptor was clear corrupted.

It makes me wonder what else may be bad that you just have not encountered yet. I'd seriously consider a system restore to an earlier point

Also, a
start run
cmd
<enter>
chkdsk /r
Say yes to schedule at next boot would not hurt either