[scoter101]

Discovered that script errors were preventing me from accessing certain sites, like technical support sites from suppliers. Noticed the yellow exclamation at bottom of screen. For example runtime error line 384 "null" is null or not an object.... Any help.

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have you updated both service backs and or the folowing? :

A number of XP users have reported situations with Internet Explorer 6 becoming corrupted and reporting a number of different errors. While there is certainly no guarantee, the two procedures listed below have restored functionality to IE6 for many users experiencing problems.

Note: Both methods listed require that the Microsoft Windows XP CD-ROM be available.

Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP

From the Start menu, select Run.
In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
Select the OK button.
Follow the prompts throughout the System File Checker process.
Reboot the computer when System File Checker completes.

Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP

From the Start menu, select Search, select All Files and Folders.
Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option.
Ensure that Search System Folders and Search Subfolders are also checked.
In the All or Part of the File Name box, type ie.inf
In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder.
Click the Search button.
In the search results pane, find the ie.inf file located in Windows\Inf folder.
Right click the ie.inf file and click Install on the context menu.
Reboot the computer when the file copy process is complete.

Microsoft Knowledge Base Article - 318378 How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP

[Mile Runner]

have you updated both service backs and or the folowing? :

A number of XP users have reported situations with Internet Explorer 6 becoming corrupted and reporting a number of different errors. While there is certainly no guarantee, the two procedures listed below have restored functionality to IE6 for many users experiencing problems.

Note: Both methods listed require that the Microsoft Windows XP CD-ROM be available.

Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP

From the Start menu, select Run.
In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
Select the OK button.
Follow the prompts throughout the System File Checker process.
Reboot the computer when System File Checker completes.

Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP

From the Start menu, select Search, select All Files and Folders.
Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option.
Ensure that Search System Folders and Search Subfolders are also checked.
In the All or Part of the File Name box, type ie.inf
In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder.
Click the Search button.
In the search results pane, find the ie.inf file located in Windows\Inf folder.
Right click the ie.inf file and click Install on the context menu.
Reboot the computer when the file copy process is complete.

Microsoft Knowledge Base Article - 318378 How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP

[scoter101]

Thanks for the advise. Before I reached the point posting to this site, I reinstalled the operating system and updates and am fully patched. I still have difficulty with explorer. For example, If i go to start windows update, it does not load. Ditto with start-search. I ran the system file checker, as suggested below and am still experiencing the same issues. For example, when trying to go to symantic technical support chat, I get the runtime error, 'null' is null or not an object error.

I have also been following up on my inability to search and discovered that my fast searching is not enabled and I cannot enable it. I followed the instructions on office xp support article 282107 January 28,2005. When I try to enable fast searching in Office XP, it does not enable. I did a repair install on Office XP with same results.

I previously downloaded MSN Desktop Search but it became corrupted at same time the original issues started. I cannot reload this application (errors out) even after I reinstalled the operating system. So something is still amiss.

I did the virus scanning from both mcafee and trend and also ran various cleaners, etc and came up clean. And advise/direction appreciated. thanks for the help

[Mile Runner]

ok it sounds as like you may have a few seperate small coruped programs stopping eachother, if you cold Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .
That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.
If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

this is just to get a clean bill of health, also the expert maybe able to help you with some of these corrupted files.

[scoter101]

have you updated both service backs and or the folowing? :

A number of XP users have reported situations with Internet Explorer 6 becoming corrupted and reporting a number of different errors. While there is certainly no guarantee, the two procedures listed below have restored functionality to IE6 for many users experiencing problems.

Note: Both methods listed require that the Microsoft Windows XP CD-ROM be available.

Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP

From the Start menu, select Run.
In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
Select the OK button.
Follow the prompts throughout the System File Checker process.
Reboot the computer when System File Checker completes.

Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP

From the Start menu, select Search, select All Files and Folders.
Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option.
Ensure that Search System Folders and Search Subfolders are also checked.
In the All or Part of the File Name box, type ie.inf
In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder.
Click the Search button.
In the search results pane, find the ie.inf file located in Windows\Inf folder.
Right click the ie.inf file and click Install on the context menu.
Reboot the computer when the file copy process is complete.

Microsoft Knowledge Base Article - 318378 How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP

[scoter101]

I went to the malware forum, followed the instructions and uploaded the requested information. I was clean execpt for coolweb, which was deleted. I still experience the activex control script errors. As mentioned earlier, i reinstalled the operating system. I also followed the instructions below for system file checker.

Thanks for any help.

[Mile Runner]

please post a log, and have a real person check you. once they give you a clean bill of health come back here, i just want to knock malware off our list.

[scoter101]

Thanks. I posted the log yesterday and will get back here after I hear back from that post.