[k_buddy86]

Hi! I have 3 USB Slots on the front of my tower and a few at the back, and since tonight, when I tried to access data on my USB flash-disk drives, my computer detects.

Usually, i can find either C, D or E Drives (my removable disk drives) in Windows Explorer when I plug my USB disk drive in, but it's not working at the moment.

Is something wrong with my USB links? If so, how can I fix it?

I dont think its the USB disk drive thats the problem either, cos when I plugged my USB-based MP3 Player in, my MP3 player detects connection, but not my computer.

Thanks,

k_buddy86

Edited by k_buddy86, 06 March 2006 - 06:47 AM.

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Do you get any error messages?
Does it detect the hardware?

[ZEUS_GB]

Do you get any error messages?
Does it detect the hardware?

[k_buddy86]

there are no error messages and it doesn't detect the hardware.

What's wrong?

[ZEUS_GB]

Go into control panel > system > hardware > device manager and look for any hardware with a red X or a yellow exclaimation mark. Is there any?

[k_buddy86]

there are a few:

There are question marks under "OTHER DEVICES" > "MASS STORAGE CONTROLLER"

and an exclamation mark under "UNIVERSAL SERIAL BUS CONTROLLERS" > "USB MASS STORAGE DEVICE"

hope that helps

[ZEUS_GB]

The mass storage controller and usb mass storage device is the usb flash drive your trying to use.

Look at the properties of each of the devices, what does it say for device status?

[k_buddy86]

For the Mass Storage Controller it says:

The drivers for this device are not installed. (Code 28)

To reinstall the drivers for this device, click Reinstall Driver.

AND

for the USB MAss Storage Device:

Windows cannot use this hardware device because it has been prepared for "safe removal", but it has not been removed from the computer. (Code 47)

To fix this problem, unplug this device from your computer and then plug it in again.

But I have nothing plugged in??

[ZEUS_GB]

Delete both devices, restart your PC and then try inserting the flash drive again.

[k_buddy86]

I've looked in Device Manager and all the exclamation and question marks have been cleared

But when I plug in my flash drive, it still isnt detected by my computer??

[ZEUS_GB]

Remove the devices again and restart the PC.
Download and install the latest motherboard chipset drivers from the manufacturer.

[k_buddy86]

Do I install it from the CD-ROM provided?

[ZEUS_GB]

You can install them from the CD provided or you can go to the motherboard manufacturers website. I personally would go to the motherboard manufacturers website.

[k_buddy86]

ok, so i'll remove the mass storage and USB storage devices again and then install it from ASUS...my motherboard?

[ZEUS_GB]

Download and run sysspec (download link at bottom of page).
When it opens click the system button > then click the down arrow next to system > click info to clipboard > click ok when it says that it was copied to the clipboard > reply here and paste the info here.

With the specs I can find out your motherboard model and direct you to a download.

[k_buddy86]

Thanks so much!

My USB drives suddenly work again!