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random system shutdowns


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#1
griller

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about a month ago, my computer suddenly started shutting itself down, and was very annoying. At first, I thought I had a virus or spyware/adware, so i tried to scan my computer, but it kept turning itself off during the computer scans. Eventually, my friend sent me a registry cleaner that was free. i used it, got rid of about 300 'bad' registries, but the problem was still present. I recently downloaded a program which records the temp of the cpu, motherboard, hd etc, and it says that a part of my motherboard is reaching temperatures up to 100 degrees. obviously this is very wrong, but I have no idea where to go from here, do I change the motherboard, or add another fan?

Thanks in advance :tazz:
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#2
ZEUS_GB

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Hello griller and welcome to G2G!

Are all the fans in your PC running?
What part of the motherboard is running at 100 degrees?
Does it shutdown completely or does it just restart?

Edited by ZEUS_GB, 06 March 2006 - 07:44 AM.

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#3
griller

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thanks!

I honestly dont know which ones are running, or which part of the motherboard is overheating, but the computer completely shuts down.

this may help...untitled.JPG
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#4
ZEUS_GB

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Best bet would be to pop the case and have a look.
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#5
griller

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well i was thinking that, but apparantly its still under warranty, so do you think it would be best to contact the people we bought it off?
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#6
ZEUS_GB

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If you've still got a warranty then popping the case will void it. Take it back to them and get them to check it over.
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#7
griller

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well, i rang the people that sent us the pc, and they said we will not void the warrenty if we open it, but it will if we remove components. I was told to take out the heatsink and get rid of any dust, so i did but the temp program is still reading (on average) 80 degrees!
so i am still stuck:)
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#8
ZEUS_GB

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Is the fan actually working?
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#9
Killi

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Ok i had the same problem a for a few months, whenever something heavy was running it would shut down...

after a while i identified the problem as a temperature problem, htough all my fans were working, so the solution...
i bough tfive hardrive cooling fans, which in practice, help cool the whole innards of the case, and not just the hardrive, now the PC works like a deamon!!!!

So my solution for you, buy new fans, even if yours are working, add more!!! only cheap little one, no need ot spend loads...

R.E.S.P.E.C.T.
Killi
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#10
griller

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yeah my fans are working fine, ill add more fans i think, thanks guys!
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