I have just joined the 21st century and switched from dial-up to cable modem. Since the swich, I can get only some of the URL's that can get on dial-up. Here's the situation: (1) This is NOT a firewall issue. I have tried disabling my firewall (Symantec) and the problem persists. (2) This is NOT a browser issue. The problem is the same on all my browsers, including the most recent Firefox. (3) I have changed no settings on anything when I switch between the two methods. (4) I have no filtering software such as parental controls. (5) I am talking about completely tame sites such as google which I can get easily when I go through dial-up but not through my cable modem. (6) On some sites, I can get a portion of the page but not all of it. Banners around the sides load properly but the central portion of the page remains blank.
If I close everything and just go to dial-up (via AOL), everything goes back to normal. If I close my dial-up connection and go in to a browser directly (via TCP-IP) I get only partial service. No settings of any kind are changed in between.
My cable company tech support is hopeless. (This is probably not news.)
Does anyone have any ideas? Thank you.