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Need help with Microsoft Outlook XP


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#1
ecarder

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After our computer tech worked on my computer the other day installing Word XP and heaven knows what else, my email messages in Microsoft Outlook XP for the year 2006 are gone. I am not able to access the archive to retrieve anything and have no idea of how to get it back. It keeps doing this crazy send and receive function. Before this was an automatic function. He messed with some of my settings that took me hours to set up the last time. I just want my email back to normal.

~Erin

Edited by ecarder, 06 March 2006 - 02:29 PM.

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#2
Retired Tech

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If Office was re-installed to get Word, rather than adding Word, Outlook will have been replaced, along with existing mail

Open Outlook, click tools then options then mail set up to tick send immediately when connected

[attachment=7015:attachment]

Click send / receive to set the options, click close then click apply

[attachment=7016:attachment]

In options, click spelling to tick always check spelling before sending
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#3
ecarder

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If Office was re-installed to get Word, rather than adding Word, Outlook will have been replaced, along with existing mail

Open Outlook, click tools then options then mail set up to tick send immediately when connected

[attachment=7015:attachment]

Click send / receive to set the options, click close then click apply

[attachment=7016:attachment]

In options, click spelling to tick always check spelling before sending

I was able to send and receive mail as before, but still have not been able to retrieve any mail from 2006. The 2005 mail is still there. Just 2006 is missing???

Edited by ecarder, 06 March 2006 - 03:44 PM.

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#4
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Are you able to ask him what he did, he hasn't re-installed because the 2005 mail is there
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#5
ecarder

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Are you able to ask him what he did, he hasn't re-installed because the 2005 mail is there

The only thing he did was install Word XP on my Windows ME machine, from what I understand.
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#6
ecarder

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The only thing he did was install Word XP on my Windows ME machine, from what I understand.

Just wondering if there is anything else that I can do?
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#7
ecarder

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Are you able to ask him what he did, he hasn't re-installed because the 2005 mail is there

Is there anything else that I can do or did he just erase everything?
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#8
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Are the recent ones missing from sent items as well
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#9
ecarder

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Are the recent ones missing from sent items as well

The sent messages are from 2006 mostly. This system is really messed up.
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#10
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This is for Outlook 2002 and 2003

http://support.micro...kb/287497/en-us

If you have a different version, let me know
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#11
rich-m

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Is this a work pc on a network and if so are you using Internet Mail or MS Exchange?
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#12
ecarder

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This is for Outlook 2002 and 2003

http://support.micro...kb/287497/en-us

If you have a different version, let me know

What does it mean when it says start it in a specific profile? "After you run the Inbox Repair Tool, start Outlook by using the profile that contains the Personal Folders (.pst) file that you tried to repair."
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#13
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If you only have one account or user for Outlook, start Outlook
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#14
ecarder

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If you only have one account or user for Outlook, start Outlook

Upon Restart, it is all gone. Everything - no calendar, no email, no nothing
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#15
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The 2005 stuff as well

Is system restore enabled on the PC
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