[jaysimshay]

Greetings all,

I have received the following error message and am unable to access my pc.

'EMM386 has detected error #5 in an application at memory address 83D0:66df. To minimise the chance of data loss, EMM386 has halted your computer. For more information, consult your documentation.

To restart your computer, press ENTER.'

I press enter and nothing happens, I reboot and the same error occurs. It goes to this error just as window is about to start. Can anyone please assist. I tried installing a WIN95 version of NORTONs on the system so not sure if this may have lead to the problem. All was working well before this. Is there a way to get to DOS during startup?

Any assistance would be much appreciated.

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Welcome jaysimshay

Are you able to boot into safe mode? (To enter safe mode tap the F8 key while the computer is starting. Select Safe Mode from the menu.) If so, disable startup items using msconfig (Start -> Run, type msconfig).

How to Troubleshoot Using the Msconfig Utility with Windows 98:
http://support.micro...kb;en-us;281965

If not able to boot in safemode, create a bootdisk http://www.bootdisk.com. Start your computer with this disk in the floppy drive and at the command prompt type c:\windows\command\scanreg /restore. Select a date before the problem began.

[admin]

Welcome jaysimshay

Are you able to boot into safe mode? (To enter safe mode tap the F8 key while the computer is starting. Select Safe Mode from the menu.) If so, disable startup items using msconfig (Start -> Run, type msconfig).

How to Troubleshoot Using the Msconfig Utility with Windows 98:
http://support.micro...kb;en-us;281965

If not able to boot in safemode, create a bootdisk http://www.bootdisk.com. Start your computer with this disk in the floppy drive and at the command prompt type c:\windows\command\scanreg /restore. Select a date before the problem began.

[mnpl8guy]

Thanx for your gift that keeps on giving --even after almost a year from last post date :-) I encountered a similar problem on my comp#1 (win98se) and by going to safe mode, then msconfig., I was able to get up and running. I think I had a Quicken program (open at crash time) causing the error, so I removed a few items from startup (inc MS office, modem, etc..). Voila, she booted right up. The original problem started when my cable modem hiccuped, just fyi