There are certain files on my computer which when I try to access them through Windows, Explorer hangs. They are always .avi files and it does not seem to matter what size they are. It happens not just to files I have downloaded but also to files I have rendered myself using Adobe Premiere.
When the system crashes, the simplest way to restore things back to normal is ctrl-alt-del and force quit drwtsn. Explorer then restarts.
The problem happens even with a mouse over. The only way to move/rename/delete one of the problematic files is to access it through a save/open dialog box in another application (eg. notepad).
I have tried disabling drwtsn by removing the registry key at:
which results in the following error message appearing when I mouse over the problematic files:
"explorer.exe - application error
The instruction at "0x034e321f" referenced memory at "0x00000000". The memory could not be "written".
Click on OK to terminate the program"
which I do and explorer restarts (there is no cancel button)
I hope there is an easy way to correct this.
It may be coincidental but I have another recurrent problem which may help to diagnose the above one: when windows starts, an error message appears saying "windows - no disk please insert a disk into drive" If you click cancel, windows then starts as normal.
Thank you for reading this far, I hope you can fix my problem for me.