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I have picked up some sort of spyware virus


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#1
slp472

slp472

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I keep getting questionable (well worse than that) popups and my balloon says I have been infected by a virus. Spyware programs keep popping up and my Dell Support keeps saying my security is low and I keep moving it manually to high to only have it breached. My Freedom Security through my cable is not detecing anything when I run all the scans I can. I compressed and defraged my CPU but still can not find the problem. A Spy Falcon keeps loading on my hard drive and I keep removing it to only have it show up again. When I click on internet Explorer it says a w32sinnaka.A@mm has my info. Help!
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#2
wannabe1

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Hi slp472...

Please go to the Malware Forum and follow the instructions at the top....Especially the Start Here.

That will give you several steps that will help you clean up 70 percent of all problems by yourself...then post a hijackthis log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. DO NOT REPLY TO OR BUMP YOUR OWN LOG. If it shows a reply it may be overlooked as one that is being worked on.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

wannabe1
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#3
slp472

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Thank you.
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