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In need of help to remove Spy Falcon 2.0 asap..


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#1
AMJW

AMJW

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Hi, My First Post :)

Spy Falcon 2.0 is on my PC, as from yesterday. At first i thought it was an actual spyware preventer, as i didn't download it, norton says the system is ok, and i bought this computer only afew days ago. So i thought maybe it was pre-installed. Windows Keeps opening a window saying "Your computer is infected", but when i press the window, it opens up Spy Falcon, which looks like a product one can buy :tazz: I take it this is the virus and it's a way also to gain money?

Anyway.. it's interfering and slowing my computer down..

I read another thread about the same issue, and So i downloaded Hijack this v1.99.1
The log file i saved, and here it is pasted below:

Logfile of HijackThis v1.99.1
Scan saved at 16:30:50, on 07/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton GoBack\GBPoll.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\mssearchnet.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\Norton GoBack\GBTray.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\mssearchnet.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\Norton GoBack\GBTray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Documents and Settings\Andrew\My Documents\LimeWire\LimeWire.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\AOL\1141739246\ee\AOLHostManager.exe
C:\Program Files\Common Files\AOL\1141739246\ee\AOLServiceHost.exe
c:\program files\common files\aol\1141739246\ee\services\antiSpywareApp\ver2_0_12\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1141739246\ee\AOLServiceHost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Microsoft Works\wksdb.exe
C:\Program Files\Microsoft Works\WkDStore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.pcservicecall.co.uk
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://google.co.uk/
O2 - BHO: (no name) - {4da4616d-7e6e-4fd9-a2d5-b6c535733e22} - (no file)
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [YHotkey] MHotkey.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [SpyFalcon] C:\Program Files\SpyFalcon\SpyFalcon.exe /h
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1141739246\ee\AOLHostManager.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton GoBack\GBTray.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.pcservicecall.co.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D286AE48-4EEE-4280-8E79-E5E97D314028}: NameServer = 205.188.146.145
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton GoBack\GBPoll.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe


Please let me know where i go from here.. I have the scan results up and waiting.. but won't act upon them until i get advice here.. Thanks :)
_______
Title Edit to open topic.

Edited by Bugbatter, 09 March 2006 - 08:42 AM.

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#2
Bugbatter

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Hi, AMJW,

You are running Limewire. The most current version of Limewire is reported to include spyware. LimeWire 4.9.28 is clean. Older and newer version may not be.
If you decide to remove it, use the uninstaller:
Open the LimeWire folder.
Double click on the Uninstall LimeWire 18c icon.

To address Spyfalcon

Print out these instructions as we will need to close every window that is open later in the fix.

Download FixSF.reg to your desktop by right clicking on the following link and then selecting Save Link As or Save File as, depending on your browser.

http://www.bleepingc...s/reg/FixSF.reg

Confirm that the file FixSF.reg now resides on your desktop as we will need it later.

Please download ewido security suite trial version.
  • Install ewido security suite
  • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Please download Ad-Aware SE Personal and install it. If you already have Ad-Aware SE, please configure it as indicated below. If you have a previous version of Ad-Aware, please uninstall your current version and install the newest version SE 1.06.
1) Run Ad-Aware, and click Check for updates now.
2) Select Configurations (click the Gear wheel at the top) as follows:
  • General Button > Safety & Settings: Check (Green) all three.
  • Tweak Button > Cleaning Engine > UNcheck "Always try to unload modules before deletion".
Don't run it yet!
Exit Ad-aware.


Download smitRem.exe and save the file to your desktop.
Alternate links:
smitRem.exe
smitRem.exe

Double-click on the smitRem.exe file. You will now see a screen.
Click on the Start button and the program will start extracting the files into a folder on your desktop called smitRem. When it is finished, click on the OK button. If you look on your desktop you will now see a folder called smitRem..

Go to your desktop and double click on the FixSF.reg file that you downloaded earlier. When it asks if you would like to merge the information, press the Yes button and then the OK button.

Next, please reboot your computer into Safe Mode brdoing the following:
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
Instead of Windows loading as normal, a menu should appear
Select the first option, to run Windows in Safe Mode.

When your computer has started in safe mode and you see the desktop.
Click on the Start Menu
Click on the Control Panel option.
Double-click on the Add or Remove Programs icon.
Find the entry for SpyFalcon and double-click on it. Follow the prompts to uninstall the program, but do not allow it to reboot the computer if it asks.
When it has completed uninstalling you can close Add or Remove Programs and your Control Panel.

Run HijackThis, and press "Scan". When the scan is complete place a check mark next to the following entries:

O2 - BHO: (no name) - {4da4616d-7e6e-4fd9-a2d5-b6c535733e22} - (no file)
- (no file)
O4 - HKLM\..\Run: [SpyFalcon] C:\Program Files\SpyFalcon\SpyFalcon.exe /h


After checking these items CLOSE ALL open windows EXCEPT HijackThis and click "Fix Checked."
===================================================
Close Hijackthis.

Then search for and DELETE the following file(s)/folder(s) IF PRESENT:
C:\WINDOWS\system32\mssearchnet.exe <--file
C :\Windows\System32\dxmpp.dllßfile
C:\Windows\System32\ginuerep.dll <--file

C:\Program Files\SpyFalcon\ <--folder ß (Do not be concerned if this folder does not exist):

Close all open Windows.
· Open the smitRem folder on your desktop


Double-click on the RunThis.bat file, as shown by the arrow in the image above, to start the tool.
· When the tool starts you will see a series of screens with information on them. Read each screen, and when you are finished reading it, simply press any key on your keyboard. After reading the various screens that appear, the program will start the removal process.

If there is an uninstaller present for an infection that smitRem removes it will start this uninstaller.

Simply click on the Uninstall button and allow the uninstaller to finish. When it is completed, it will close automatically and SmitRem will prompt you to continue. Now you should press any key to continue.

When no more uninstallers can be found, the tool will continue. Your desktop will disappear and you will start seeing text scroll across the screen. This is normal and nothing to be concerned about. When smitRem has finished running it will automatically start the Disk Cleanup program.

This program will remove all Temp, Temporary Internet Files, and empty your Recycle Bin in order to remove any leftover files installed by this infection. This process can take up to a few hours depending on your computer, so please be patient. When it is complete, it will close automatically and you will be back at your desktop.

When the tool is finished, it will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or the partition where your operating system is installed. Examining that log should show that the infection was cleaned. Please post that log along with all others requested in your next reply.

Open Ad-aware and do a full scan. Remove all it finds.

Run Ewido:
  • Then select "Settings"
  • Under the bottom section "What to Scan?" make sure "Scan every file" is checked.
  • Select "OK" and you will return to scanning options.
  • Click on Complete System Scan and the scan will begin.

    This scan can take quite a while to run, so please be patient .
  • While the scan is in progress, you will be prompted to clean the first infected file it finds.
  • Choose Clean.
  • Then put a check next to 'Perform action on all infections' . Doing this, enables the scan to proceed automatically until its completion. Click OK
  • When the scan finishes, click on "Save Report". This will create a text file. Make sure you know where to find this file again. The best place to save it would probably be your Desktop.
Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" or "Desktop Uninstall" if present.

Reboot your computer back to normal mode.

Please do an online virus scan with Panda ActiveScan Here. You need to use Internet Explorer for this scan.
  • Once you get to the Panda site, scroll down a bit and click on Scan your PC
  • A new window will appear; click on Check Now!
  • A new window will appear; fill in the boxes (Country, State, email addy)
  • Click on Scan Now! >
    If you have never used ActiveScan before, you will be prompted to install an ActiveX control (asinst.cab) : click on Install. Panda will install the component, and then install the latest signature files.
  • From "Select a device to scan...", choose "My Computer"
  • Allow the scan to run. It'll take a while.
  • When complete, click on "See Report", and then on "Save report"; save it to a convenient location.
  • Please post that report in your next reply. Simply open the text file, then copy/paste the content here. Also, please include a fresh HJT log, your Ewido report, and your Smitrem log. Thanks!

Edited by Bugbatter, 07 March 2006 - 03:04 PM.

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#3
AMJW

AMJW

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Thanks for taking the time out to help me :)

I have downloaded the Bleeping Computer file..

I then downloaded the Ewido security suite, I followed the instructions, but there was then a problem.

I went to the desktop and double clicked the Ewido Icon(setup).. It seemed to take me through the same actions that it underwent in originally downloading it.. and stated at the end when the window popped up "Updating or installing the services failed. Please Uninstall,reboot and install again"

Im not sure what to do now, I will try again, uninstall it etc, and see if it reoccurs. If not, I will need input to overcome this hurdle. Thankyou :tazz:

*EDIT* Managed to sort it, am updating it now.

Edited by AMJW, 07 March 2006 - 04:01 PM.

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#4
AMJW

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Please download ewido security suite trial version.

  • Install ewido security suite
  • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update ewido.

ewido manual updates. Do NOT run a scan yet.
[/list]



I clicked Update -> Start .. But it just doesn't react. At the bottom, it says "connecting to update.ewido.net" And is 0.0% so far in Downloading. What do i do? It doesn't change from here.. Im stumped :tazz:
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#5
AMJW

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Also, On download.com, When i click the download button for the Ad-ware, A smaller window appears top left hand corner of the screen, but no download window :tazz:

I have repeatedly tried that, but hasn't worked. This is also additional to the problem in the above post. Any ideas?
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#6
Bugbatter

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Did you try the manual updates for Ewido? If that does not work, remove Ewido and redownload it. Maybe you got a corrupt copy the first time.

For Ad-aware, try downloading from this link:
http://www.pcworld.c...fid,7423,00.asp
or here: http://www.majorgeek...ownload506.html

If those suggestions do not work, just skip Ewido and Ad-aware and continue with the rest of the fix.

Edited by Bugbatter, 07 March 2006 - 08:09 PM.

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#7
AMJW

AMJW

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Run HijackThis, and press "Scan". When the scan is complete place a check mark next to the following entries:

O2 - BHO: (no name) - {4da4616d-7e6e-4fd9-a2d5-b6c535733e22} - (no file)
- (no file)
O4 - HKLM\..\Run: [SpyFalcon] C:\Program Files\SpyFalcon\SpyFalcon.exe /h

After checking these items CLOSE ALL open windows EXCEPT HijackThis and click "Fix Checked."


The entry i boldened above, wasn't there.

Also, I have sorted the ewido and adware out now thanks :tazz:

I will continue with the instructions, unfortunately my PC-printer connection doesnt work yet, so i have had to write all the instructions down manually which has taken a while.
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#8
AMJW

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Ewido

--------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 15:54:36, 08/03/2006
+ Report-Checksum: 7D569143

+ Scan result:

HKU\S-1-5-21-2779976707-407659029-20089414-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{4DA4616D-7E6E-4FD9-A2D5-B6C535733E22} -> Adware.Generic : Cleaned with backup
[584] C:\WINDOWS\system32\ginuerep.dll -> Not-A-Virus.Hoax.Win32.Renos.bs : Cleaned with backup
C:\Documents and Settings\Andrew\Cookies\[email protected][2].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Andrew\Cookies\[email protected][2].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Andrew\Cookies\[email protected][1].txt -> TrackingCookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Andrew\Cookies\[email protected][2].txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Andrew\Cookies\[email protected][1].txt -> TrackingCookie.Masterstats : Cleaned with backup
C:\Documents and Settings\Andrew\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Andrew\Cookies\[email protected][1].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\WINDOWS\system32\ginuerep.dll -> Not-A-Virus.Hoax.Win32.Renos.bs : Cleaned with backup


::Report End



Adware

Incident Status Location

Adware:adware/spyfalcon Not disinfected Windows Registry
Spyware:Cookie/Ccbill Not disinfected C:\Documents and Settings\Andrew\Cookies\[email protected][1].txt
Spyware:Cookie/onestat.com Not disinfected C:\Documents and Settings\Andrew\Cookies\[email protected][2].txt
Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\Andrew\Cookies\[email protected][1].txt
Spyware:Cookie/Spyfalcon Not disinfected C:\Documents and Settings\Andrew\Cookies\[email protected][1].txt
Spyware:Cookie/Xmts Not disinfected C:\Documents and Settings\Andrew\Cookies\[email protected][1].txt
Spyware:Cookie/Ccbill Not disinfected C:\Documents and Settings\Andrew\Cookies\[email protected][1].txt
Spyware:Cookie/onestat.com Not disinfected C:\Documents and Settings\Andrew\Cookies\[email protected][2].txt
Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\Andrew\Cookies\[email protected][1].txt
Spyware:Cookie/Spyfalcon Not disinfected C:\Documents and Settings\Andrew\Cookies\[email protected][1].txt
Spyware:Cookie/Xmts Not disinfected C:\Documents and Settings\Andrew\Cookies\[email protected][1].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Andrew\Desktop\smitRem\Process.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Andrew\Desktop\smitRem.exe[Process.exe]
Potentially unwanted tool:Application/SpyFalcon Not disinfected C:\Documents and Settings\Andrew\My Documents\sfsetup.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Program Files\AOL 9.0\download\smitRem\Process.exe




The new HJT logfile

Logfile of HijackThis v1.99.1
Scan saved at 16:34:02, on 08/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton GoBack\GBPoll.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\AOL\1141739246\ee\AOLHostManager.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\AOL\1141739246\ee\AOLServiceHost.exe
C:\Program Files\Norton GoBack\GBTray.exe
c:\program files\common files\aol\1141739246\ee\services\antiSpywareApp\ver2_0_12\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1141739246\ee\AOLServiceHost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.pcservicecall.co.uk
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://google.co.uk/
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [YHotkey] MHotkey.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1141739246\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton GoBack\GBTray.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.pcservicecall.co.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D286AE48-4EEE-4280-8E79-E5E97D314028}: NameServer = 205.188.146.145
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton GoBack\GBPoll.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe




SmitRem Log

smitRem © log file
version 2.8

by noahdfear


Microsoft Windows XP [Version 5.1.2600]
The current date is: 08/03/2006
The current time is: 14:49:25.57

Running from
C:\Documents and Settings\Andrew\Desktop\smitRem

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Pre-run SharedTask Export

(GetSTS.exe) SharedTaskScheduler exporter by Lawrence Abrams (Grinler)
Copyright© 2006 BleepingComputer.com

Registry Pseudo-Format Mode (Not a valid reg file):

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"
"{C9FA1DC9-1FB3-C2A8-2F1A-DC1A33E7AF9D}"="Prestige Software"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{438755C2-A8BA-11D1-B96B-00A0C90312E1}\InProcServer32]
@="%SystemRoot%\system32\browseui.dll"


[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8C7461EF-2B13-11d2-BE35-3078302C2030}\InProcServer32]
@="%SystemRoot%\system32\browseui.dll"


[HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{C9FA1DC9-1FB3-C2A8-2F1A-DC1A33E7AF9D}\InProcServer32]
@="C:\WINDOWS\system32\ginuerep.dll"


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

checking for ShudderLTD key

ShudderLTD key not present!

checking for PSGuard.com key


PSGuard.com key not present!


checking for WinHound.com key


WinHound.com key not present!

spyaxe uninstaller NOT present
Winhound uninstaller NOT present
SpywareStrike uninstaller NOT present

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Existing Pre-run Files


~~~ Program Files ~~~

Security Toolbar


~~~ Shortcuts ~~~

Online Security Guide.url
Online Security Guide.url
Security Troubleshooting.url
Security Troubleshooting.url


~~~ Favorites ~~~

Antivirus Test Online.url


~~~ system32 folder ~~~

1024 dir
ld****.tmp
ncompat.tlb
nvctrl.exe
hp***.tmp
logfiles


~~~ Icons in System32 ~~~

ot.ico


~~~ Windows directory ~~~



~~~ Drive root ~~~


~~~ Miscellaneous Files/folders ~~~




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 792 'explorer.exe'
Killing PID 792 'explorer.exe'

Starting registry repairs

Registry repairs complete

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

SharedTask Export after registry fix

(GetSTS.exe) SharedTaskScheduler exporter by Lawrence Abrams (Grinler)
Copyright© 2006 BleepingComputer.com

Registry Pseudo-Format Mode (Not a valid reg file):

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"
"{C9FA1DC9-1FB3-C2A8-2F1A-DC1A33E7AF9D}"="Prestige Software"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{438755C2-A8BA-11D1-B96B-00A0C90312E1}\InProcServer32]
@="%SystemRoot%\system32\browseui.dll"


[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8C7461EF-2B13-11d2-BE35-3078302C2030}\InProcServer32]
@="%SystemRoot%\system32\browseui.dll"


[HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{C9FA1DC9-1FB3-C2A8-2F1A-DC1A33E7AF9D}\InProcServer32]
@="C:\WINDOWS\system32\ginuerep.dll"


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Deleting files

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Remaining Post-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~


~~~ Miscellaneous Files/folders ~~~


~~~ Wininet.dll ~~~

CLEAN! :tazz:


Is that all the Info you need? Sorry If i have forgotten anything. Please let me know what the next steps are. Thanks :)
  • 0

#9
Bugbatter

Bugbatter

    Malware Expert

  • Expert
  • 341 posts
  • MVP
Much better!

Now let’s clean out some more of the “dust”.

Download and scan with CCleaner
Select the BASIC version.
http://www.ccleaner....nloadbuilds.asp
1. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
2. Then select the items you wish to clean up.
In the Windows Tab:
• Clean all entries in the "Internet Explorer" section except Cookies.
• Clean all the entries in the "Windows Explorer" section.
• Clean all entries in the "System" section.
• Clean all entries in the "Advanced" section.
• Clean any others that you choose.

In the Applications Tab:
• Clean all except cookies in the Firefox/Mozilla section if you use it.
• Clean all in the Opera section if you use it.
• Clean Sun Java in the Internet Section.
• Clean any others that you choose.

3. Click the "Run Cleaner" button.
4. A pop up box will appear advising this process will permanently delete files from your system.
5. Click "OK" and it will scan and clean your system.
6. Click "exit" when done.
REBOOT.

Please follow these steps to remove older version Java components:

1. Close any open programs you may have running, especially your web
browser
2. Click Start > Control Panel
* Depending on your OS or configuration, you may have to click Start
> Settings > Control Panel
3. Open Add or Remove Programs
* If you have Windows 98 or Windows 2000, open Add/Remove
Programs
4. Click once on any item listing Java Runtime Environment in the name
* Not every version of Java will begin with "Java" so be sure to read
each entry in the list
5. Click the Remove or Change/Remove button
6. Follow steps 4 and 5 as many times as necessary to remove all
versions of Java. ** If at any time during the uninstallations, you are asked to reboot, do so. Then return to Add/Remove and continue removing any other versions of Java until all components of Java have been removed.
7. Delete the Java folder in Program Files.
8. Proceed with reinstalling Java

Continue Step 8 by going to http://www.java.com/en/ and install the latest version from the website .
Reboot.

If everything is running well at that point, it would be good to flush System Restore and create a clean Restore Point.
(Using XP, you must be logged in as Administrator to do this.)

Go to Start>Run and type msconfig Press enter.
When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings Link on the left.
Check the box labeled Turn Off System Restore.

Reboot. Go back in and turn System Restore ON. A new Restore Point will be created.

Please post a fresh HijackThis log for final review.
That should have you in good shape.
  • 0

#10
AMJW

AMJW

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts

Please post a fresh HijackThis log for final review.
That should have you in good shape.




Here it is mate :)
Thanks very much by the way. Is there anything else i need to do here?
Also, after all this is done? What programs that I've downloaded in this process, can i now uninstall?
:tazz:


Logfile of HijackThis v1.99.1
Scan saved at 17:44:54, on 08/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton GoBack\GBPoll.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\AOL\1141739246\ee\AOLHostManager.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\Norton GoBack\GBTray.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\AOL\1141739246\ee\AOLServiceHost.exe
C:\WINDOWS\eHome\ehmsas.exe
c:\program files\common files\aol\1141739246\ee\services\antiSpywareApp\ver2_0_12\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1141739246\ee\AOLServiceHost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.pcservicecall.co.uk
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://google.co.uk/
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [YHotkey] MHotkey.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1141739246\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton GoBack\GBTray.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.pcservicecall.co.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton GoBack\GBPoll.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe


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#11
Bugbatter

Bugbatter

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Your log appears to be clean. Good job! :tazz:

There are a few optional items that you can fix. They use resources and maybe be unnecessary based on your needs. Fixing them here will not prevent you from opening them manually as needed.

Your choice to fix:

O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
(CMedia audio card system tray applet. Not necessary. Removing this entry will free up a small amount of system resources.)

O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
( Nvidia system tray applet. Not necessary. Removing this entry will free up a small amount of system resources.)

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
( RealPlayer system tray application. Not necessary. Removing this entry will free up a small amount of system resources.)

O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
( Sun Java update scheduler. Checks for updates. Not necessary. Removing this entry will free up a small amount of system resources.)

O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
(AOL system tray icon. Not necessary. Removing this entry will free up a small amount of system resources.)

Close all windows except HijackThis and click "Fix Checked".

Reboot.

As far as "programs" to uninstall, CCleaner is an excellent utility to keep and use.
Ewido and Ad-aware update often and are also good. Ewido will not conflict with your NIS. It finds different things from what Norton does, so I suggest keeping it.

You can delete the FixSF.reg file on your desktop as well as the Smitrem folder.

Here is my standard list of simple steps that you can take to reduce the chance of infection in the future.

You may have already taken some of these steps:
1. Visit Windows Update:
Make sure that you have all the Critical Updates recommended for your operating system and IE. The first defense against infection is a properly patched OS.
Windows Update: http://v4.windowsupd.../en/default.asp

2. Adjust your security settings for ActiveX:
Go to Internet Options/Security/Internet, press 'default level', then OK.
Now press "Custom Level."
In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to 'prompt', and 'Initialize and Script ActiveX controls not marked as safe" to 'disable'.

3. Download and install the following free programs:
a. SpywareBlaster: http://www.javacools...areblaster.html
Tutorial here: http://www.bleepingc...tutorial49.html
b. SpywareGuard: http://www.javacools...ywareguard.html
Tutorial here: http://www.bleepingc...tutorial50.html
Periodically check for updates in both programs..

4. Keep your antivirus software and firewall software up to date.
Note: If you are not using an anti-virus, you can download AVG a free anti-virus program, from here: http://free.grisoft....2/lng/us/tpl/v5
Before installing it, however, be sure that the remnants of all prior anti-virus software have been removed.
If you need support for AVG, their forum is located here: http://forum.grisoft.cz/freeforum/

Zone Alarm Firewall (Zone Labs) http://www.zonelabs....ontent/home.jsp is free.
Sunbelt Kerio has a free version: http://www.kerio.com/kpf_download.html

5 You might consider installing Mozilla Firefox:
http://www.mozilla.com/

6. You may also want to consider installing either or both of AdAware (free version) and Spybot S&D (freeware). Use these programs to regularly scan your system for and remove many forms of spyware/malware.

a. Ad-aware: http://www.lavasoft....ftware/adaware/

b.SpyBot S&D: http://safer-network...2005-05-31.html
http://www.majorgeek...wnload2471.html
http://security.koll...n&page=download
I would check for updates in SpyBot once a week or so.
Check for updates in Ad-aware frequently.

If you have recently installed ewido, it is a free trial product for 14 days. After that you can purchase it for full features OR you can also keep the free version to use as an on-demand scanner (recommended).
You will still be able to manually update Ewido using the *update* button

7. Before using or purchasing any Spyware/Malware protection/removal program, always check the Rogue/Suspect Spyware List. It will save you a lot of grief, as well as money if you are thinking of purchasing. Here is the link: http://www.spywarewa...nti-spyware.htm
If you want to know just how effective your anti-spyware program is, or how well any of the "rogue" programs listed at the above link work, check this for an independent comparison of several anti-spyware programs: http://www.spywarewa...-test-guide.htm

8. If you have not already done so, you might want to install CCleaner and run it in each user's profile: http://www.ccleaner.com/
** Uncheck the option to install the Yahoo toolbar.

9. Here is a helpful article:
“So how did I get infected in the first place?”
http://computercops....tlite7736-.html

Happy and Safe Surfing! :)

Edited by Bugbatter, 08 March 2006 - 02:16 PM.

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#12
AMJW

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Thanks mate :) Top Man :tazz:

I want to ask, could you link me to a safe file sharing download? I couldn't find one for the safe Limewire, am abit cautious now also! Any help?

Edited by AMJW, 08 March 2006 - 04:34 PM.

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#13
AMJW

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Also, Im confused, I believe i do have an anti-virus running on my PC, Norton Anti Virus! Could you determine for me whether I do or not and if i should download an anti virus.
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#14
Bugbatter

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To answer your questions:
Yes, you do have a good anti-virus running. Do not install another anti-virus. My prevention tips are general and not all of them will apply to you.
We do not allow discussion of P2P/file sharing programs on the site, due to various reasons.
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#15
Bugbatter

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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