[topchef]

Hi there

My father has a Iqon p.c with a amd sempron 2800+ processor. I visited him a few months ago and installed a few basic programs (real time player/quick time player) for burning c.ds/listening to music. Everything was good untill i arrived home and my dad tells me he no longer has any sound and keeps getting the error 'PXE-E61 MEDIA FAILURE CHECK CABLE'. We have checked EVERYTHING on the p.c and all i can see is that it keeps saying 'NO AUDIO DEVICE DETECTED'. We have tried re-installing the sound driivers but to no avail.

Would anyone know if the fault is linked to the loss of sound or does anyone have any possible solutions.

Thanks in advance

P.s

Its windows xp if that helps

[Advertisements]

when do you get that error? during boot?

the pxe errors during boot generally mean that the system is trying to boot from a network...to get rid of that error boot into the bios and remove any reference to boot on lan...make sure that it's no where to be found in the boot order..and if there is an option to do so...disable the function

[dsenette]

when do you get that error? during boot?

the pxe errors during boot generally mean that the system is trying to boot from a network...to get rid of that error boot into the bios and remove any reference to boot on lan...make sure that it's no where to be found in the boot order..and if there is an option to do so...disable the function

[topchef]

Yes, the error is from boot up.
Would this/could this affect the loss of sound in any way?

[dsenette]

they are probably only indirectly related....SOMETHING...changed your bios settings..probably back to default...which now begs the question...do you have onboard audio or a pci audio card?

[topchef]

honest answer.....I don't really know. I think that the audio is 'onboard' but dont quote me on it, i'm no expert in this field.

[dsenette]

do you plug your speakers in up near the power plug? or down hear the bottom?

[topchef]

just spoke to my father and they plug in around the bottom area (green plug).

[dsenette]

ok...if the sound is plugging in down at the bottom on the back then he's got a sound card in there...find out if there is another set of speaker jacks up at the top area near where the power pluggs in in the back...if there is...plug the speakers in there...and see if the sound works now

[topchef]

no spare jack plugs available i'm afraid. I have a similar p.c 'n' i dont have them either. Could it be that the sound drivers are knackered? When he has tried doing a diagnostics his p.c (xp) says that there are is no audio device detected?!?!?!?

[dsenette]

right click on my computer > manage > device manager...any yellow ? or !

also what's the status of the bios stuff i told you about in post #2

[topchef]

Hi there again.
I just spoke to my dad and there are no yellow ! or ? in the device manager. Also, i cant get him to go into the bios menu cos hes a bit too old 'n' not all that confident with what hes doing!! (i live two hundred miles away so i cannot help either!)
I know he has restored his p.c to factory settings whilst trying to remedyhis problem, the only problem is, i'm not 100% sure if he went into the bios or not. I will find out.
I know he has used system restore but to no avail.

[wannabe1]

Hi topchef...

Is there a little speaker in the system tray (by the clock)?

wannabe1

[topchef]

Hi there guys. sorry i have not replied for over a week, been away on business.

Contacted my father today and there is no speaker symbol present in the in-tray next to clock.
Also, dunno if i have already mentioned it, but his p.c is still saying no audio device detected even though everything is plugged in as it should be. Even purchased brand new speakers to be sure.


Any help would be MUCH appreciated

[dsenette]

he said there are no yellow ? or ! in device manager....but can h e find his sound card there?

[wannabe1]

Hi topchef...

With an Iqon PC, chances are very good that he is running with an integrated VIA sound device. Let's set that as default Windows sound device and see what happens.

Open Control Panel and double-click on the "Sounds and Audio Devices" icon. Under the "Sounds" tab, select "Windows default" in the "Sounds Scheme" drop down menu.

Under the "Audio" tab, make sure that your Sound device (VIA) is listed in the top two sections...if not, select it from the drop down menu.

Under the "Voice" tab, make sure the Your Sound device (VIA) is listed in both boxes...if not, select it.

Under the "Volume" tab, put a tick in the box to "Place volume icon in the taskbar".

Click "Apply" and then "Ok".

Now look down by the clock...is there a little speaker there? If yes, double-click on it and make sure there is not a tick in the box next to "Mute" and that the Volume sliders are all set to at least halfway.

Reboot

Sound?

wannabe1