[patchy_pete]

Hi all,

Just before the New Year, there was an electrical surge and my computer stuffed up. I called the place were i purchased it and he replaced the motherboard.

When i got it back, the computer was constantly freezing. This really got on my nerve so i sent it back and asked the person the re-format the HD and start from scratch.

I got my computer vack not long ago, it is better than what it originall was but still freezes. When i say freezes........

If you are on google and have more than 1 windows open and decide to close one, it freezes and the screen is white. Stays like that for 10 seconds or so and then goes back to normal.

Sometimes the internet doesnt work properly also. If i type in for example www.geekstogo.com and press enter, it will say that the website doesnt exist. But, if i refresh......it will load.

Same with email, it will say error but when i press send and receive again it will work.

I had a report to complete and i used powerpoint. I worked on it for 10 or so minutes and the programme froze. It came up with not responding.


Can anybody help me???


Peter.

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Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you will need the XP CD

System File Check will display an onscreen blue progress bar, when the bar goes, reboot.

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this. This will take an hour or so before it gets to the desktop.

When it gets to the desktop, the system files and the hard drive will be as they should and you can check for any improvement

This section is optional

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

If no change, the next thing to do would be a repair install, this will leave data and settings intact

XP Repair

After running the repair it will be necessary to install all Windows Updates

Microsoft Update

[Retired Tech]

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you will need the XP CD

System File Check will display an onscreen blue progress bar, when the bar goes, reboot.

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this. This will take an hour or so before it gets to the desktop.

When it gets to the desktop, the system files and the hard drive will be as they should and you can check for any improvement

This section is optional

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

If no change, the next thing to do would be a repair install, this will leave data and settings intact

XP Repair

After running the repair it will be necessary to install all Windows Updates

Microsoft Update

[patchy_pete]

Hi Keith,

Thanks for your help. It does seem to be working better. (Finger crossed, touch wood etc etc....)

I appreciate your time in helping me.


Peter.

[Retired Tech]

Thank You for letting me know